All hotels in Cabo San Lucas, Baja California Sur, Mexico
1 room, 2 adults
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Fraccionamiento Ventanas del Cortez s/n, Col. El Tezal, Cabo San Lucas, BCS, 23454, Mexico, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 9 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    4.0
  • Neighborhood
    3.0
1.0 / 5Poor
"Don't stay here"
Impossible to find, it is a residential community not a hotel , it is very far from the beach and activities, the decor is dated and worn and the property is not appealing. There was only 1 outdoor lounges chair as the other was still broken and loged against the fence where it has been since the hurricane 7 months ago.
Genuine Expedia guest review
Other trip Apr 13, 2015
frequent travel
US
3.0 / 5Good
Club house and view and spa were spectacular. The home was worn and the beds were hard. Was clean and served our purpose.
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
Nice complex with upscale amenities. Nice views of Cabo san Lucas.
Genuine Expedia guest review
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"nice house, a $15 taxi ride to the beach"
really a very quiet, elegant, beautiful accomodation
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
4.0 / 5Excellent
"quiet, comfortable, clean"
Approximately 3 miles from downtown Cabo San Lucas and 3/4 mile up a hill off the main highway. A quiet respite from the "spring breakers". Spaciousness and privacy of a detached home but with many hotel amenities. Our travel group of six were pleased and comfortable in the clean 3 bedroom home. Mild wear and tear just starting to show on cabinetry and some tiles, but everything functioned well.
Genuine Expedia guest review
Other trip Mar 24, 2014
TMG
US
5.0 / 5Outstanding
"Great place! Safe!"
Great place! Service at club house awesome! Would definitely come back!!
Genuine Expedia guest review
Other trip Oct 7, 2013
A Traveler
US
2.0 / 5Fair
"Ventanas"
We booked 2 rooms both with swimming pools and fire pit and and when we checked in only one of those rooms was available. When asked why they adverstised that we would have private pools they could not comment-- only said that each unit was different. At the end of the day the unit was clean and view was great but I was dissapointed that the hotel did not deliver what they adverstised.
Genuine Expedia guest review
Other trip Jul 31, 2013
Roger
US

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Recomiendo ampliamente hospedarse en sus Villas"
Lo recomiendo ampliamente Estuvimos dos familias en una Villa del hotel estuvo increíble ya que mis hijos disfrutaron de la alberca privada y todas las comodidades lo único que nos fallo fue que nunca tuvimos señal en la TV .
Genuine Expedia guest review
Other trip Jun 10, 2014
ivette
MX
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip May 24, 2014
A Traveler
MX

TripAdvisor reviews for Ventanas Hotel & Residences

Overall rating:Based on 26 traveler reviews

Most recent traveler reviews:

Overall Rating
"Las Ventanas Residence"
04/12/15 RSquires2727 Austin, Texas
This review is for Las Ventanas Residence. When booking our stay through the Las Ventanas website we chose the residence instead of the hotel room. Mostly because the hotel was still under construction and we assumed the residence would be larger and still part of the hotel or at least near by. We arrived at Las Ventanas Hotel around 5 pm. We sat at the gate trying to find anyone who could let us in, finally a stranger came to the car window and explained the residency was about 15 mins away. So, we used the strangers direction and found Las Ventanas Residency... However, they have 3 phases and we had no idea where we were to stay. They had no checkin office, only guards that spoke 0 English. By 8:30 pm and driving back and forth to different gates they finally put us in a house, the house was directly next to the gates, so 0% privacy. I could go on and on about the yard (not mowed and overgrown into the pool) or the house being 10 years past a much needed renovation. The area is no where near a beach., probably about a 10 min drive. In the end, we stayed a total of 3 days and checked out. We moved to Casa Dorado in Cabo San Lucas, paid the same amount as Las Ventanas Residncy for a pent house suite AND ocean front! BEWARE of Las Ventanas Residence.
Overall Rating
"trip to cabo"
04/06/15 Stephen L
Bruno was the best,he set up transportation for us into town and airport at a good price...the restaurant on site was also very good,great food and service,they even made drinks for us when closed...pools were clean along with the house..
Overall Rating
"Quiet Community with Amenities"
03/18/15 Devon J San Francisco, California
This is a residential community with amenities (restaurant, spa, several pools). It was a decent value in terms of space, & amenities. It is not on the beach, but several miles from town on the north side of the highway, up the hill. A rental car is recommended. The residents seem to be a combination of middle class locals, retirees from the US and some vacation rentals. It did not have a tourist resort feel, but more of a mostly quiet community with amenities. The good: • Very nice, polite, helpful employees. • Nice views from the main club/pool and restaurant. • Good value for amenities. The restaurant was a good value as was the spa. • The Spa. On a US budget, the massages were really a good value ($40US). The spa is very nice, with all the right sounds, smells and décor (bubbling water, fragrances, dim lighting and candles, etc.), and a very good massage. • There are several pools and they are very sparsely used. The not good: • Not walkable to anything in downtown Cabo. It feels remote and you should have a rental car to avoid waiting long periods for a taxi. • Not on the beach, which is several miles away. • Doesn’t have the resort feel, where you are meeting people from around the world and the vibe of people on vacation. • Our home was advertised as an ocean view, but there were no views from any window in the house (it faced homes across the street). You had to go upstairs to a roof deck for a view, which we didn’t get to use much. • Several items were broken in our home (TV, living room air conditioner, back-up in laundry drain). All but the air conditioner were fixed when we called the resort. • There were ants in several places in the unit. They had sprayed before we checked in and it was very strong, and likely unhealthy.
Overall Rating
"Sad to See the Quality and Integrity Erode"
01/08/15 Colbygrp Alberta, Canada
We stayed in a private rental in Phase 1 of Ventanas over the 2014 Christmas season. We have been coming to Los Cabos since 1991 and this was the first time that we would be staying as a family in Ventanas. We were quite excited and looking foward to enjoying all the amentities that Ventanas had to offer. The Good: Our house was beautiful - a few kinks to work out - but overall our VRBO rental experience went OK. Jay our neighbour was friendly and helpful. The gate keepers and maintenance workers were cheerful and helpful. The Captain of the restaurant is exceptional and Patty at the Check-In is great and speaks fluent English which is helpful. The Not so Good: Ventanas has not kept up the quality and advertised amenities: 1. The restaurant only serves breakfast and supper now - no lunch and the prices - oh my goodness "out of sight" - an example is that ravioli went from 85 pesos to 155 since opening. And the portions are very small - and no totopas and salsa at supper anymore. 2. The Deli(s) are not stocked - you cannot get breakfast any longer - you would always see people gathered around the table - enjoying conversations - not now 3. Very few deck chairs for lounging - and only one umbrella by the family pool - some of the chairs need to be repaired - the pool area in Phase 1 was not well attended to 4. Overall the "energy" and vitality of Ventanas seemed to be missing. The Ugly: We had our bank account breached by "someone" - when we tried to talk to the General Manager (Pronto) about the incident (December 23, 2014) - he never once contacted us - we went through his Assistant Franciella who then got us a brief meeting with Miguel (in charge of security and marketing) he assured us that he was going to help us and that because of the seriousness of the matter he was even going to contact the lawyer and the bank to find out for sure who the guilty party was - that was Saturday December 27 - he never once tried to contact us - we left Jan 2, 2015 - with no assistance - we were ignored. We did not cause a huge scene -nor did we go around being angry or accusing of any of Ventanas Marketing Staff or the Portus Yacht Staff - The breach of our account happened when we used the telephone (December 22, 2014) in the Ventanas marketing office and someone who was in that office overheard us talking to our Bank and then the next morning used that information to send a Western Union Bank Wire of 1,000.00 to someone in Mexico City. The employees in that room: three in Ventanas Marketing department and one from the Portus Yacht - we know their names but out of courtesy wont publish them here - but we do have it narrowed to one of the four. Well Ventanas you have lost our trust - we had thought that you had integrity and that if we came to you directly and in confidence that you would take this seriously and at the very least give us the impression that you thought this was serious and that this type of behaviour was unacceptable to you. We were wrong. We can overlook the food, the prices, and the lack of amenities but dishonesty and the fact that we were disregarded and pushed aside as if we and our issue meant nothing is something that we cannot overlook. My family and I have been truly disappointed by the Ventanas group and their reputation for quality and integrity has been destoyed for us. We used to be great ambassadors for the Portus and Ventanas Groups but not anymore. Our trust is gone.
Overall Rating
"Complete package"
07/27/14 Matt H
The best, simply the best! Clean everything, good location, good service, at a unbeatable value! I have been before and will continue to go back for these reasons! Everything is tended to so well that guests don't have to leave the grounds if they don't want to! The club house offers everything and more than anyone could ask for! Five stars!
Overall Rating
"Great Vacation!"
07/16/14 marcela137 Culiacan, Mexico
Ventana's has everything you need!!! great place, nice views, great service, good food, nice common areas and a great price!! You can't get anything better with that price. Good for going with friends or family members!!
Overall Rating
"Great locations and Beautiful Ocean View"
05/29/14 GreenHaze2012 San Jose, California
My girlfriend and I stayed in a home here for 3 nights. I highly recommend staying at the Ventanas. The home was much larger than we needed but it was clean, comfortable and great location. Sunday Brunch is delicious, the place was overall relaxing and quite. We had the adult pool pretty much to ourselves for two days. There is a Spa, Deli on the property. We had a Roof top home with a fireplace with breath taking ocean views. The concierge Ana is someone who I highly recommend for anything you need during your stay, from food delivery, organizing tours, destination recommendations, and just great customer service overall. She provided a phone for us to reach her anytime we needed her. I recently purchased a condo in their new development and looking forward to coming to Cabo more often!
Overall Rating
"Great Views in Winderful Settingin Cabo"
03/30/14 TomS1502 Galveston, Texas, United States
Great place. Friendly accommodating staff. Wonderful Condos. Nice restaurant and they deliver! Kid friendly however little ones running around at dusk was a little much reason we didn't give it 5 stars. There is a playroom however kiddos weren't in it. Took over Pool on weekend and the pool area could be shaded more. This being said we loved it and if we return to Cabo this is where we will stay!! Didn't try the spa Gym was great!
Overall Rating
"Perfect!"
03/24/14 Oliver075 Calgary, Canada
One of the nicest places I've stayed in Cabo. The food was excellent... especially the sushi, and breakfast was also very good. Staff was excellent very friendly and out going. The view from the roof top and club house are priceless. I really enjoyed the villa and all it had to offer that I bought a place in the Cabo del Mar phase.
Overall Rating
"Won't stay anywhere else!"
03/24/14 CDsan04 Santee, California
We stayed at our time share for a week while we were house hunting. We actually bought a home, now being built in Phase 4 at Ventanas. Now every time we go to Cabo, until our home is done, we stay at Ventanas. The staff is wonderful. The rentals are immaculate, cleaned daily. If you have a need for anything they take care of it right away. The views from the condos and the homes are fantastic. The pools are beautiful. The restaurant, Santitos, is great. We have gotten to know the staff and they are super friendly. It is a stones throw from downtown. Not even 5 minutes by car. Ventanas has driving service for a fee if you don't drive in Mexico. It's nice to get away from the beaches and the partying. It allows you to be in the throws of the downtown fun if you want to be and relaxing on a quiet resort type property if you don't want to be. The rates are great as well. Highly recommend a stay at Ventanas you won't be disappointed! Oh and don't forget to book your Spa day. The spa is right on the property.
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