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"Excellent base to explore greater Miami"Reviewed by a Hotels.com guest on May 6, 2012
Hotel staff very friendly. nice lobby, good breakfast with fresh fruits and no plastic dishes. After complaining about the size of suite we were sold for 5 persons (definitely too small and not a fair sale) we were given complimentary upgrade to a two bed room suite by the manager which was very much appreciated. Free parking and free wireless internet are very convenient as well as close access to highway and airport.
"Comfortable, clean, & close to the cruiseport"Reviewed by a Hotels.com guest on May 5, 2012
Free shuttle to the hotel from airport. Nice exercise room and pool. Room was very comfortable, staff friendly, and hotel was well-maintained and clean. Shuttle provided by hotel to points of interest and cruiseport. Definite return stay next time catching a cruise out of Ft. Lauderdale.
"close to the beach"Reviewed by a Hotels.com guest on May 5, 2012
I will come back when I can
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
""Reviewed by a Hotels.com guest on May 5, 2012
This is a woonderful place to stay. The employees were all nice and concerned that our stay was comforable. The only thing that kept this place from getting all 5's was there were dead bugs in the pool.
Location.
Centrally located on Biscayne Bay and Brickell, this urban chic design hotel is located near the port of Miami, the Design District, the Miami Convention Center, and Miami’s main cultural venues such Florida Grand Opera, the Adrienne Arsht Center and the AA Arena.
Features.
Viceroy Miami has a health club, an outdoor pool, a spa tub, a steam room, and a sauna. Viceroy Miami features a full-service spa. Business amenities include complimentary wireless Internet access, meeting rooms for small groups, and a technology helpdesk. Viceroy Miami has a restaurant, a rooftop bar/lounge, and a coffee shop/café. 24-hour room service is available. Event facilities include a ballroom. This is a smoke-free property (fines may apply for violations).
Guestrooms.
Amenities featured in guestrooms include DVD players, cordless phones, and speakerphones. In addition, amenities available on request include hypo-allergenic bedding. Additional amenities offered include minibars, iclock radios, and slippers. Guestrooms have LCD televisions with premium TV channel(s) and pay movies. Business-friendly amenities include Wired Internet access (surcharge, complimentary wireless access, and work desks. Balconies are featured in all guestrooms. 100% Smoke-Free
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Enjoy our luxurious Miami spa services and pamper yourself in a stylish new realm. The 28,000-square-foot full-service Spa at Viceroy Miami includes:* Miami spa design by Philippe Starck with an urban location in downtown Miami.* 2,500-square-foot up-to-the-moment Miami gym, offering expert trainers, a state-of-the-art cardio theater, integrated wellness classes, yoga, Pilates, and spinning studio.* 5,000-square-foot water lounge with a floating library, a reflecting pond, hot and cold plunge pools and floor-to-ceiling windows overlooking Key Biscayne.* Ten spa treatment rooms.* Juice bar * Heat and water therapy circuits specifically designed for health enhancement and relaxation * Redwood saunas and eucalyptus steam rooms.* Media room for screenings and special events at our luxury spa.
Viceroy Miami has a restaurant on site. 24-hour room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Metromover links the AmericanAirlines Arena, Bayside Marketplace, the Brickell Avenue financial district, the Miami Art Museum, and many other central attractions. Passengers can transfer to the Metrorail to venture north and south. The Port of Miami is near downtown, as are three ethnic enclaves: Little Haiti, Little Havana, and Liberty City, the historic African-American neighborhood.
see all hotels in MiamiBeautiful property ,average service
"Close to everything"
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Better hotels in the direct vacinity with more apealing amenaties, nice room with an awkward view, room was still a little small for what you would expect from a destination that touts high caliber of experience
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"The Viceroy Miami"
Wow-factor hotel! The King Deluxe was exquisite. A little overpriced, and ammenities like valet parking are not inlcuded, which I would have expected, for the amount we paid for a one-night stay.
"hotel Viceroy"
Great Location. Service was awesome. The only draw back is that the Hotel is a little noisy. But everything else was great.
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"Viceroy, Miami"
Nice hotel, good sized bathroom but poor lighting. Pool area is expansive but often shaded by the three blocks around it. Easy walk to some good restaurants and the Bayside, would stay there again.
Our stay at the ViceRoy was great!
"Viceroy Hotel"
This hotel is worth it. Treat yourself well & stay at least a night @ the Viceroy Hotel. I hope they will eventually change it so that the coffee & tea are complimentary.
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"highly recommending to all"
we would come here again
"Simply the most beautiful hotel in Miami!"
Great location, amenities and service in this beautiful hotel. We stayed only one night before a cruise, but next time I will arrive several days earlier. My only complaint is the price of meals in the hotel. A whopping $75 for breakfast for two and nothing special about it. However, there are so many options near by and the walk is lovely. This is […] a must stay hotel! Read more
"Nice but there are better deals elsewhere"
The hotel common areas are not air-conditioned, so be prepared to sweat from your hotel room to the lobby. The rooms are dark, but very nice.
"The Viceroy Miami hotel in Brickell"
The hotel was very nice and the staff was friendly, and helpfull. The room was elegant and compfortable.
"HORRIBLE"
I would never stay at this place. decore is dreadfull, i you were not depressed when you got there, you are sure to be depressed when you leave. Room service cost $80 for 2 salads and 2 small plates of coocked veggies. I would never stay at this place ever.
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"Great Stay"
Truly awesome and beautiful hotel. It's far from South Beach so expect a $30 taxi every time but its a great place to stay if you're staying or working in the downtown area. I highly recommend it.
"Stunning decore"
Not a common hotel room, custom furniture, bath fixtures, extreme luxury. Tranquil ambiance, perfect lighting, over the top at a great price. Can't wait to go again.
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"Viceroy Miami"
Not one single issue! Loved it.
This guest did not leave a comment.
"The Viceroy is beautiful!"
We had a great stay at the Viceroy and would come again. The only negative was lots of street noise from outside. Fabulous meal in the restaurant with a nice view of Miami.
"Fun time"
We stayed at the Viceroy twice within one week. The 15th floor is great, with the infinity pool and all the lounge chairs--really great atmosphere.
"July 4th getaway 3 night stay"
Our family of 3 including a 4 year old stay regularly in Miami/Miami Beach for weekends and we have stayed in many hotels from the W to the National and decided to try the Viceroy for a change from the Beach scene. As part of the Icon complex you get more for your $$. The Icon complex consists of 3 towers including residences which cost over 1 billion […] to build, the hotel is only a part of this complex. The pool area on the 15th floor (hotel building is 50) has a huge area and offers spectacular views of the Bay of Biscayne etc. We liked that you had a choice of loungers and full beds around the pool and just off the pool these have canopies to get out of the sun. There was no charge for these, take your pick of what is avialable, unlike many premium hotels that can charge $$$ extra. Our room on the 6th floor overlooked downtown, we had the King Deluxe which was excellent had a large bathroom and small kitchenette with sink, mini refrigerator and microwave. A previous reviewer complained about the beds, they are soft but comfortable. The room was spotless and all the staff were friendly and efficient. There is only one restaurant in the hotel (pricey) and the Icon coffee shop by the pool. Across the street there a 2 nice cafes as an alternative. Valet parking is extra and I did not see an alternative, this is pretty much the norm for Miami and S.Beach. A previous reviewer complained about the time to get their car, and I noted this and asked for the vehicle 20 mins. in advance which worked out about right. They say 10 minutes but allow 20! You can walk to Bayside in 10 minutes, which has a lot of restaurants, shops and entertainment as well as many boat tours. We would also recommend Jungle Island as a great excursion. All in all this is a great hotel and offers terrific value. Only a few minutes drive to the beach. (as long as you have your own vehicle). Read more
very nice hotel more than we expected.service very good .would go back for sure .
"Impeccable"
I love this hotel!! I would recommend them to everyone. I experienced the best Service ever!! Sophia she was the best!! She definitely knows Customer Service.. Thanks Sophia...
"definite pros and cons"
we have stayed here 3 times now - both for business and pleasure. the room was good size, clean and really comfortable and we also like the location. but we were there over a weekend and it was SO LOUD thru the middle of the night which must have been people coming home from the club upstairs - people loud in the hallways (drunk talk, slamming room […] doors), and even though we were on the top floor we could hear the noise of people leaving outside as well. the pool are is fantastic! however, the tiles around the pool are so SLIPPERY - we literally witnessed one person wipe out, crack his head and the ambulance had to come and we saw several other people nearly do the same thing each day. don't understand why they would have tiles like that because it must happen a lot. room service is hit or miss - we only had breakfast but one time it was extremely salty and the other time they forgot half of our order. as of now we are sort of on the fence whether or not we will stay there next time - we really like it but was just hard to get any good sleep with the noise. Read more
"Hotel Snob - A dream"
Wow, what a place, what a room I had You must have a balcony over looking the water. I had suite upgraded for Free. Spotless, beautiful, The bed so comfortable. The service was great !!! Dog Friendly with a great dog park attached. Great restaurants around there. A dream, signed hotel snob.
"VICEROY HOTEL-MIAMI FL"
THE HOTEL WAS A WONDERFUL SURPRISE FOR THE MONEY. MY DAUGHTER AND I FIRST CHECKED IN TO THE FOUR DIAMONDS SHERATON IN MIAMI BEACH. THE LOBBY WAS GREAT BUT THE ROOMS WERE HORRIBLE. WE THEN CHECKED OUT AND MOVED OVER TO THE VICEROY. WHAT A BEAUTIFUL CHANGE THAT WAS. I WILL DEFINITELY STAY AT THE VICEROY THE NEXT TIME I VISIT MIAMI AND TELL EVERYONE ELSE […] TO DO THE SAME. CONNIE WATSON, DALLAS TEXAS. Read more
"Relaxing Getaway"
Because Hotels.com gave us such a great discount we were given a room in the residential part of the hotel, which was even better because we had access to the whole hotel. The service was still great and we had an even better view (43rd floor). This hotel is great for adults, the pool area is very quiet and serene and there are barely any families with […] children. The food and room service was delicious just be aware that they add gratuity to everything! Even when you just request water and ice. All in all it was a great experience, very private, and very stress free, I would stay here over and over again. Read more
The hotel and spa are beautiful, along with the pool area. Great location and wonderful views!
"Amazing"
It's pricy but if you have the money - go for it. The room was spectacular, the service was good and the staff was always polite. Also the food at the restaurant AMAZING & the staff @ EOS so attentive. I would def stay here again
"Fave hotel I have ever stayed in"
Viceroy Miami is an amazing hotel! It is beautifully designed, clean, comfortable, and in a great location. I didn't even take my rental car out of valet during my stay, plenty of places were within walking distance. The staff was friendly, easy check in and out. Fast valet service. I stayed in a 2 bedroom suite on the condo side. Amazing views, amazing […] windows, quiet (even with Club 50 being in the same building.) Loved having a full kitchen as well. I will definitely be back but for pleasure next time instead of business! Read more
"Hotel near port about a $25 cab ride to south beac"
hotel and spa BEAUTIFUL however, the staff and service was terrible - we werent the only ones with problems we watched other guests complain about their stay and the front desk response "so would you like to put the full balance on your card" totally disregarding the complaint. you expect much more for what you pay plus the rate went down and since […] hotels.com only offers price match on refundable rooms it does not apply here... Read more
"Viceroy Very Good"
Viceroy Miami good. Biggest exception: the expensive ($30 per day), rather slow, valet parking. Rooms comfortable, extremely clean. Room service good, hotel staff very good, courteous.
"Viceroy Miami Good"
Stylish hotel, very modern, but downtown Miami can be less than wonderful at night. Room service and restaurant expensive but good. Parking at $30 per night is way too much.
"Viceroy Miami"
Miami's hot...and so's the Viceroy. The parking people were at times over-burdened. Room service and restaurant very good.
"Viceroy Miami - Must Go"
Beautiful hotel! Great service. Toiletries were lovely. Highly recommended!
We stayed in a suite for 8 days, we experienced the worst service we have ever had in a Hotel. The concierge service is the worst, she sent us to one of the top Restaurants in Miami (that we sugested) saying that they never take a reservation, we arived and we had to wait three hours because this Restaurant never takes anyone without a reservation. The […] hotel garage service is a complete disaster ! 30 minutes to get your car (if they find it) The general manager never had time to meet us with our daily complaints. in one frase The worst service !!! We would NEVER stay again at the Viceroy Miami. Read more
"viceroy top of the line"
This hotel is excellent, great place to stay, bathroom is very large for a hotel, club inside the hotel, right next to the bay, just enjoyed my stay.
"Wonderful night at the Viceroy"
We had a wonderful one night. We were in town for a conference and after the conference wanted a good meal that was within walking distance from the hotel. Nicole at the front desk suggested a steak house around the corner, called for reservations, and had everything ready when we arrived five minutes later. We had a wonderful meal and a wonderful stay […] at the Viceroy. Read more
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
