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1 room, 2 adults
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485 Brickell Avenue, Miami, FL, 33131, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 569 reviews)

  • Pool
    Great pool
  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Amenities
    Great amenities
  • Service
    Service is adequate
  • Cleanliness
    Dirty
5.0 / 5Outstanding
"Nice hotel in the heart of brickell. ........"
Awesome experience. Just the security deposit was not what expedia promised. It was way more. That was the only thing i didn't like.
Genuine Expedia guest review
Other trip Aug 18, 2015
A Traveler
US
5.0 / 5Outstanding
"I loved everything about this hotel"
The only thing that I didn't like here was the valet fee of 36$ and also that the taxes were not included in the room rate.
Genuine Expedia guest review
Other trip Aug 17, 2015
A Traveler
US
3.0 / 5Good
"Good for the price"
Good room we asked for late check out and front desk cut the tv at 12noon late check out was for 1 pm really bad.
Genuine Hotels.com guest review
1 night romance trip Aug 12, 2015
A Traveler
US
4.0 / 5Excellent
"Great place no pics"
Great hotel with great facilities. Pool is amazing with fantastic views of Miami and surrounding water ways. Interesting they would not let me take pictures with my DSLR. Security said only point and shoot or cell camera. Silly.
Genuine Expedia guest review
Other trip Aug 13, 2015
Mike
US
5.0 / 5Outstanding
"highly recommend"
Beautiful hotel. Friendly helpful staff. Will be booking again in a few months.
Genuine Expedia guest review
Other trip Aug 12, 2015
A Traveler
US
4.0 / 5Excellent
"Great except for bed"
Great staff great wifi great pools area only let down was bed was not comfortable Customers are not qualify control the hotel should have known the condition of the matress
Genuine Hotels.com guest review
2 night trip Aug 1, 2015
A Traveler
US
3.0 / 5Good
Nice hotel with a fabulous pool area, but the quality of the food and service especially in the restaurants was too low compared to the price you are paying
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
Henrik
US
3.0 / 5Good
"Impressive and disappointing."
The room was amazing. Their valet company is not very helpful. I called guest services for my car and the valet claim they had no idea so I had to wait. The valet also wanted to keep parking the car very far when I was in and out in one day several times within 3 hours and I kept telling them I'm leaving in 15-20 mins. It was quite frustrating. Room service was efficient. Service at the pool was horrible. I was handed a menu and the she never came back. I had to call the hotel to transfer me to the cafe to ask for someone to come over. It was sub par service for the hotel. I was completely disappointed.
Genuine Hotels.com guest review
3 night romance trip Aug 1, 2015
Raj
US
5.0 / 5Outstanding
The one bedroom suite was spacious, very clean and comfortable. The pool and dining was great. I did experience some slight inconvenient with the valet parking (very slow) but overall I would recommend this hotel to everyone.
Genuine Expedia guest review
Other trip Aug 4, 2015
marco
US
5.0 / 5Outstanding
"Next time in Miami- only Viceroy)))"
Visited Viceroy during vacation with kid in Florida. Was the best hotel during our trip. Comfortable and spacious rooms, perfectly clean. Plus helpful staff, tasty breakfast, and huge outdoor pool- what else would you need for the relaxing stay.
Genuine Hotels.com guest review
3 night family trip Jul 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful, Luxe, Awesome!"
Last minute trip with last minute reservations. In short, room was very large and spacious. The bathroom was extremely big. Great view of the bay. Hotel staff very friendly and accomiding. My first time staying dwtwn while in Miami. I usually stay in SB near all the traffic of Ocean and Collins. 100% I will stay here again!
Genuine Expedia guest review
Other trip Aug 3, 2015
Hard to please
US
5.0 / 5Outstanding
I love rooms, hotel, view and beautiful pool, I like this hotel
Genuine Expedia guest review
Other trip Aug 2, 2015
A Traveler
US
5.0 / 5Outstanding
Great service, elegant and comfortable room. Location could not be better if you want to stay in the Brickell area. Will definitely visit again whenever in Miami.
Genuine Expedia guest review
Other trip Aug 2, 2015
A Traveler
US
3.0 / 5Good
"VICEROY MIA"
no warm water in shower.
Genuine Hotels.com guest review
1 night business trip Jul 25, 2015
A Traveler
US
5.0 / 5Outstanding
amaizing hotel we like it and sure will come back to same place
Genuine Expedia guest review
Other trip Jul 30, 2015
A Traveler
US
4.0 / 5Excellent
"Elegant and classy"
Only the valet parking was horrible. Every thing else was excellent.
Genuine Expedia guest review
Other trip Jul 29, 2015
Kate
US
4.0 / 5Excellent
"Fabulous hotel with really bad parking."
No room service after 12:00 midnight. They said there was but room service did not answer the phone. The valet system was inexcusable bad. Great hotel, bad valet, and even worse for the traffic around the hotel. Back to Miami Beach for our next trip.
Genuine Hotels.com guest review
1 night trip with friends Jul 24, 2015
George
US
5.0 / 5Outstanding
"Nice hotel, great staff"
My stay here was amazing. The pool area and spa were out of this world. Staff very accommodating. The location was great, it was about 10mins from South Beach, the club Fifty connected to the hotel was also fun! Can't wait to stay here again.
Genuine Expedia guest review
Other trip Jul 28, 2015
Sandra
US
5.0 / 5Outstanding
"Excellent Hotel"
This is about the 5th time we stay at this hotel in the last 2 months , excellent location , excellent hotel with many amenities , excellent staff.
Genuine Expedia guest review
Other trip Jul 28, 2015
Omar
US
5.0 / 5Outstanding
"Great hotel. Close to many restaurants."
The hotel pool was incredible and the staff was more than excellent. We would definitely stay here again!!
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
5.0 / 5Outstanding
Service was excellent and great thanks to one of its employees Bryant! Than you as you made this trip even better!!
Genuine Hotels.com guest review
1 night business trip Jul 18, 2015
alex
US
4.0 / 5Excellent
"A nice place to stay"
Stayed to attend a concert at the American Airline arena. Very close and only 7.00 taxi cost to arena. Stayed on 4th floor, and being that low, the sound of the city street is right in your room. You are downtown so it was kinda expected. Hotel shows a little wear and tear. Cracked light glass in bathroom, and bathroom handle was loose and spinning but nothing we could not live with. Would have been disappointed if paid full price for hotel with this condition. FYI, when checking in, informed the front desk that this was a hotels.com rate with free breakfast. Had to go at end of stay and needed the front desk to adjust my bill. They were very accommodating but figured that it should have been done without my asking. Love being close to downtown and free access to club fifty.
Genuine Hotels.com guest review
2 night romance trip Jul 16, 2015
Luc
US
5.0 / 5Outstanding
"Trendy downtown Miami"
This is a great place to stay, great views, great pools, great drinks, good food, willing and helpful staff. Close to shopping, great restaurants in food and diversity, & of course south beach. You can enjoy all of that then come back to your trendy hotel for great late night fun. The suites are large and full of snacks, drinks, & an espresso machine. You will have fun!!!!
Genuine Expedia guest review
Other trip Jul 20, 2015
A Traveler
US
3.0 / 5Good
"Very bad service"
I have stayed in this hotel several times, however the service during my last stay was absolutely terrible. One day the room wasnt properly cleaned, they just made the bed but decided to leave last night dishes , ordered room service at midnight and the sandwich was very bad ; not their usual quality. Overall surprisingly bad service.
Genuine Expedia guest review
Other trip Jul 18, 2015
ximena
US
5.0 / 5Outstanding
"Great stay!"
Loved the hotel! The bed was so comfortable and the room was top notch! Also, the signature smell of the hotel is fab!!!
Genuine Hotels.com guest review
1 night family trip Jul 12, 2015
marisa
US
5.0 / 5Outstanding
"This was our first time on Brickell Ave.! Great!"
This was our first time staying on Brickell Ave. and it was incredible... Excellent room, rate and location!
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"I loved this hotel"
I loved this hotel but if u are a average joe u will not enjoy yourself this hotel tax u for everything. On top of being expensive there prices are like wow. If you ain't ballin don't come to this hotel. Nice, top of the line hotel but not for the regular.
Genuine Expedia guest review
Other trip Jul 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Definitely a 5 star. Loved my condo style room."
Amazing. That's all in a nutshell!!! I'll be back. The oversized room for the price, EPIC! The rooftop area impeccable.
Genuine Expedia guest review
Other trip Jul 13, 2015
crissy
US
5.0 / 5Outstanding
"Mini Glamorous Honeymoon"
We had a marvelous time! We are locals yet we find that just because we live here we don’t necessarily get to see all of the wonderful and exquisite hidden gems that Miami has to offer. We had a small ceremony on Friday July 10th 2015 and decided to check the Viceroy Hotel out and boy were we glad we did!! From the moment you arrive to the last minute you are treated with the most outstanding respect! It is a beautiful place whether you’re there on business, weekend get-a-way or mini honeymoon like ourselves. We definitely recommend this place to anyone who has the possibility to get out here!
Genuine Expedia guest review
Other trip Jul 12, 2015
Esthefany
US
5.0 / 5Outstanding
"Amazing weekend getaway!"
Amazing! Everything is top notch. Very ritzy, yet modern.
Genuine Hotels.com guest review
1 night romance trip Jul 11, 2015
Ivan
US
5.0 / 5Outstanding
"Gor to love the Viceroy"
Great location and great ambience. Love the perks like the Club, Pool, Spa, etc.
Genuine Hotels.com guest review
2 night trip Jul 3, 2015
Pablo
US
2.0 / 5Fair
"Not a five star hotel service!"
If your trip is a family trip with babies/kids, stay away from this hotel. There is a club and people who barely wear their clothes on consistently stand by in front of hotel to enter the club. Room condition: we stayed at the suites and the carpet was dirty. Stains everywhere. Didn't expect dirty carpet in suite rooms. Service: i know it's Miami but.... Even front desk people didn't speak English. We arrived at hotel around 5pm and our room was still not ready. I asked what was going on but the front desk person's broken English was not enough to understand why my room was not ready way later than check-in time. During the entire stay, the only person who spoke fair English was a bell man.
Genuine Hotels.com guest review
3 night family trip Jul 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Happy 4th of July staycation"
Stayed for the long 4th of July weekend and had a wonderful time. By far the nicest pool area in downtown Miami. As in previous reviews the free breakfast was not really free only a credit of $17 per person to eat at the restaurant on the 15th floor pool area. The breakfast was delicious and the service incredible. The only negative was the valet parking. They charge $8 for three hours if someone is coming to the hotel to visit or $50 after 3hrs. For guests valet parking is $36 a night :(
Genuine Hotels.com guest review
2 night romance trip Jul 3, 2015
Raul
US
5.0 / 5Outstanding
"The Best Hotel."
Great hotel , great amenities , great staff , amazing pool.
Genuine Expedia guest review
Other trip Jul 7, 2015
Omar
US
5.0 / 5Outstanding
"BEAUTIFUL PLACE"
absolutely beautiful !!!!!
Genuine Hotels.com guest review
2 night trip with friends Jul 3, 2015
Alicia
US
5.0 / 5Outstanding
Awesome Hotel in Downtown Miami my first choice whenever I visit
Genuine Expedia guest review
Other trip Jul 6, 2015
ashton
US
5.0 / 5Outstanding
"So Amazing!"
It was amazing. I kept saying that I felt like a princess. Close to Bayfront Park. Great view of the sea from the hotel. The big hot tub was amazing. The pool of course was great too. I loved going into the spa, the spa bathroom was also amazing. And getting into Club 50 for free was also amazing. This is the best hotel I have ever stayed in my whole life. I can not wait to go back. Also, you get food credits per person each night you stay and the food and view from the restaurant was great.
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
Aren J
US
5.0 / 5Outstanding
"Great hotel!"
We stayed during the 4th of July weekend! We thought the room and view were wonderful and definitely work the price we paid! We would definitely go back!
Genuine Expedia guest review
Other trip Jul 6, 2015
Diego
US
5.0 / 5Outstanding
"Amazing!!!!!"
Wonderful. Spectacular. Awesome, Hotel is very confy and very good amenities
Genuine Expedia guest review
Other trip Jul 6, 2015
great location,
US
5.0 / 5Outstanding
"Modern and quiet hotel"
11 days. We enjoyed the pool and its surroundings. The hotel is very modern and stylish rooms . The bathroom is very large. The location in down town is perfect. The hotel has easy access to I-95. Breakfast is a la carte during the week and weekend buffet. I will be back. The staff was always very helpfu.
Genuine Expedia guest review
Other trip Jul 5, 2015
Marion
US
5.0 / 5Outstanding
"Great place"
Stayed 3 times always great!!! Every time we come it's during the summer and very affordable!!
Genuine Expedia guest review
Other trip Jul 3, 2015
dave
US
5.0 / 5Outstanding
"Miami getaway"
The Viceroy lived up to its reputation. Great room with nice views and friendly service. The pool is spectacular. My only complaint is the valet parking. It can take time to retrieve the car, so you need to call down to front desk before leaving your room. Otherwise, service was great. I will return
Genuine Hotels.com guest review
3 night trip Jun 27, 2015
Richard
US
4.0 / 5Excellent
"Probably won't return"
Decor different and edgy Swimming pool huge well kept. Food decent but pricey. Staff overall were very polite The lobby is extremely small. If you look a little closer at things, everything seems a little old or run down. There was very lengthy explanation of how the 'free breakfast' that I had paid extra for on hotels.com was not actually free... So price wise I paid $20 extra dollars per night to get the 'free' breakfast. But 'free' at the hotel is up to $17.59 or so. Everything else, taxes, tip etc...are all extra. The green enviro card that is ubiquitous at hotels. So typically this means your towels and sheets are not changed and the room is made. At this hotel be aware that it means you room will not be touched in any way. I am not sure why housekeeping cannot at least make your bed and straighten things? It was on the card , so that is cool, but you just end up feeling short changed somehow.. Using the green enviro card entitles you to a $10 voucher off breakfast each night you use it, with the exception of the last night. I stayed for 4 nights and got it one time. When I called to ask about this I was told they don't do that and take off 10% of your food bill at checkout. When I asked about it again at checkout I was told it was already taken care of, but TBH I am not sure it was. Too many messages and not consistent. If you are still reading this review and find it to be a bit much, you have experienced what I did at the Viceroy.
Genuine Hotels.com guest review
4 night business trip Jun 22, 2015
mark
US
5.0 / 5Outstanding
"Weekend away to sleep"
The parents bought us a weekend away from the kids. It was heavenly. Loved the Brickell area.
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2015
Robin
US
5.0 / 5Outstanding
All good except for extreme slowness of food delivery at both Cafe and 15th Vine.
Genuine Hotels.com guest review
2 night trip Jun 26, 2015
MICHAEL
US
5.0 / 5Outstanding
Best pool area. Best spa area best gym view.
Genuine Hotels.com guest review
1 night trip Jun 27, 2015
Adam
US
4.0 / 5Excellent
"getaway"
top comforter was dirty huge spot don't know how house keeping missed it, had to call and have it changed, ice bucket was dirty and still had water from previous stay in it. called for ice and had to call twice took forever for delivery. lobby furniture was stained and needs attention however pool area was fantastic, room it's self was nice and restaurant was great good service and food was good also
Genuine Hotels.com guest review
2 night trip with friends Jun 22, 2015
Myra
US
5.0 / 5Outstanding
"Everything ok"
Exelent!!!! Nice comfort, buetofull views, real clean and luxury.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2015
Mario
US
5.0 / 5Outstanding
"Perfect view, nice people,"
The hotel is perfect in all aspects!! Be aware though taxi from hotel to south beach cost approx usd 28
Genuine Expedia guest review
Other trip Jun 29, 2015
jimmy
US
5.0 / 5Outstanding
"Great hotel for downtown Miami."
The front desk were very helpful when we needed them during our stay. We had a one bedroom suite (1202) with a view of the river. It was lovely to sit on the balcony at the end of the day. The room had everything we needed. It was a very pleasant stay.
Genuine Expedia guest review
Other trip Jun 28, 2015
Je
US
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