Holiday Inn Louisville Airport South - Louisville

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Genuine Hotels.com guest review

The hotel is great! The room is comfortable and clean! The restaurant staff is the problem. They are rude and lazy. We felt like they wanted us to leave the minute we walked in the door. We did not feel welcomed at all. The floors are very slick! I fell in the lobby.

Genuine Hotels.com guest review

Everything was great! Only downside was that we arrived too late so restaurant was closed. Staff did direct us to a nearby Outback Steakhouse . Nice breakfast/coffee in the morning.

Genuine Hotels.com guest review

The hotel staff were extremely helpful in answering any questions I had. This hotel is close to a few, not many, restaurants but does have an on-site restaurant. We paid more for our nightly stay in order to include the cost of the breakfast buffet (included eggs, bacon, sausage!). This worked out perfectly for us because we travel with a 6 year old. […] Overall, the hotel was clean and comfortable. Free wi-fi was included and the hotel is close to the interstate with easy on/off access. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall not bad. There were no towels at the pool like the lady at the front desk said there would be. So we froze and dripped through the lobby back to our rooms. The restarauant connected to the hotel has horrible service. And they shouldn't charge for the "all you can eat" breakfast! I've had bigger and better selections at hotels that was included […] in the room price. I'd stay again without the family but with the family I would find a better place to stay. Read more

Genuine Hotels.com guest review

I stayed at this hotel for 3 nights while in Louisville for a training seminar. The hotel was in excellent condition, the service was great, and the staff did a very good job. The hotel and room was very clean. I enjoyed the stay.

Genuine Hotels.com guest review

The desk and night stands were dusty. The maid only dusts the open area and not around lamps. It makes you feel a little uneasy about staying there when you are paying top dollar.

Genuine Expedia guest review

the lighting in the rooms are poor had to go from floor to floor to find a vending machine

Genuine Expedia guest review

Was very pleased with the hotel and closeness to Freedom Hall. At the wrong time of day it can be a little difficult getting back out into traffic when leaving the hotel.

Genuine Hotels.com guest review

We are always satisfied with holiday inn. That if Wuhan we book there. Were did not know the area.)

Genuine Hotels.com guest review

Choose this hotel to be close to Airport, and because it had a nice pool for the Grandbaby to swin in. This hotel is on the FAR end of the airport but most importantly, we came to find out that they do pool maintiance every Sunday so the chemicals do not make it available for swimming sometimes until late Monday evenings. Wish that was disclosed. We […] would have choosen a different hotel. Read more

Genuine Hotels.com guest review

Nothing spoils a nice room and a beautiful hotel like unfrinedly or unhelpful staff. Very dissapointed as to how I was greeted, not at all, and how my check in was handled. She either was having a bad day or hates her job.

Genuine Expedia guest review

I think the hotel could use some better front desk staff. Seemed very young and very inexperienced. I had asked for an extra blanket & pillow and it took hours to get. Very young front desk staff. I would put a friendly face down there for sure!!!!!!

Genuine Hotels.com guest review

I was in town for the crazy event known as the Kentucky Derby. The hotel went out of its way to make sure I was well taken care of.

Genuine Expedia guest review

Ejoyed the stay at Hoilday Inn Louisville South. We were in town for family funeral and it was in the right location and very clean and in good neighbourhood.

Genuine Hotels.com guest review

Perfect location and accommodations, very relaxing after a long day at the plant.

Genuine Hotels.com guest review

WE HAD A GREAT STAY! EMPLOYESS WERE VERY NICE! ROOMS WERE EXTREMELY CLEAN! SERVICE IN THE RESTUARANT WAS AWESOME!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms were very clean, housekeeping was great. However, the pool was ice cold and the staff was very rude and had no desire to help. It was so bad that on my way out, I took the time to talk with them about it. And they never acknowledged that I had an issue all they kept saying was, well not all Holiday Inns are the same. This after I told them I would […] never stay at a holiday inn again. This was not a good time. We paid a lot a night and got treated worse then we do at the cheap night hole in the wall flop house's. It was bad, real bad Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms like nice. The only issue is you can hear other rooms a bit. Everything is very clean and the staff is real nice. No other complaints at all.

Genuine Expedia guest review

We had excellent staff. Very friendly. Restaurant meal was very good. Wait staff very attentive. Food was very good. Rooms were very nice. The pool was very clean but too cold to actually swim. Would recommend this hotel and would use it again if I am looking for a hotel in Louisvill KY.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The entire hotel was beautiful, from the lobby to the room. Every part of our stay was fantastic. The only downside was the ice machine didn't work on our floor, so we had to go to the next floor for ice. Staff was friendly and accomodating. We plan on staying here from now on.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We arrived on 10/5 for one night to visit relatives within several hours over the next week. With 2 little girls we booked because it had an indoor pool. It was closed by the HEALTH DEPARTMENT, the staff said because of chemicals but could not tell me specifics. We returned on the 11th for 4 more days in Louisville. Pool still had the HEALTH DEPARTMENT […] sign up and the the water was extremely murky. Unfortunately, the girls were disappointed and could not swim and we had already pre-paid online, so we were there until the 15th anyways with no pool. Read more

Genuine Expedia guest review

This hotel appears very nice and is clean to the eye. However, the first room we stayed in (307) was flooded by an overflowing toilet so they moved us to another room (304) for the second night because they did not have anyone from maintenance on staff. The next morning, as i did a pre-use check, we nearly had the same problem but I was able to get […] the water shut off before it could run over. The tv remote was missing when we got in the room so my 6 year old son went searching, he soon brought me the remote he found under the bed along with an empty box of condoms! The A/C thermostat did not work and as we were leaving there was another guest at the front desk asking for a plunger so I'd say this hotel has some bad plumbing issues, at least on the third floor along with a not-so-thorough cleaning staff. We also had another couple traveling with us that stayed on the 5th floor with no issues what so ever. Read more

Genuine Hotels.com guest review

This hotel looked nice from the outside but once you get to your room you will be in for a surprise. The room was supposed to be non smoking but it reeked of stale cigarettes and wet dog. You could also hear every sound in the hall way as the guests walked by your door. I would not stay here again.

Genuine Hotels.com guest review

We stayed in this hotel the weekend of the HullabaLOU festival. NO complaints at all. We arrived a couple of hours before check-in time, hoping to get our rooms early due to the concerts. The front desk staff was very friendly and gave us rooms right next to each other (we traveled w/ another couple). The hotel lobby was very nice, very clean. The rooms […] were great. This is the best Holiday Inn I have ever been in. I typically hate staying in hotels for fear of it not being clean. I believe this is a fairly new facility and it definitely shows. Everything was immaculate, the bed and pillows were comfortable, etc. Unfortunately, we did not get to try out the attached sports bar but it looked nice! We will be staying here again for HullabaLOU 2011! Read more

Genuine Expedia guest review

GREAT STAY. NICE CLEAN & COMFORTABLE EARLY CHECK IN WAS NO PROBLEM

Genuine Hotels.com guest review

Great location and beautiful facility! If you stay in Louisville....stay here! Close to airport, Fairgrounds, good food! bob

Genuine Expedia guest review