"hot/tub pool :("
Did not like the pool/hot tub area, water looked green, only some of the jets in hot tub worked and it smelled really strong of chlorineGenuine Hotels.com guest review
"Air is loacted poorly"
The air was so close to the bed you could not lay on the bed with the air on. It blew directly in your face. Have never seen a room set up this way, we even switched rooms but it was the same. Will never go back to this hotel.Genuine Hotels.com guest review
Great place!! close restaurants, great place to relaxGenuine Hotels.com guest review
"They only love money, not the people."
I requested a top floor room, I didn't get it, she said no changes if reservation was already made. Sometimes I feel they are not people friendly but money friendly. At night someone above my room didn't come to sleep but to walk around and keep me up, so I reported it to front desk, he said he'd take care of it, but nothing changed. Only person I really […] do recommend is Eddie. At checkout I was able to talk with him, I knew him from previous stays. He promised me to give me a top floor room next time. Read moreGenuine Expedia guest review
Quick trip overnight for business but room was very comfortable and clean.Genuine Expedia guest review
"West El Paso"
Great room. Great Staff!Genuine Hotels.com guest review
"A new comfort suites lcation at el Paso"
Hotel is located near the 10, quite convenient and a few minutes away from the sunlad park mall, looks pretty new and the service was pretty good. Breakfast was complementary and everything clean. Room with enough space and the only thing I could ask them to improve its the pillows, they are just to small. Overall its a very good option and well known […] hotel brand. Read moreGenuine Hotels.com guest review
Impressed with the cleanliness. Beds were comfortable and its in close proximity to several good places to eat.Genuine Hotels.com guest review
"A pleasant surprise"
Much,much better than expected. Well worth the price.Genuine Hotels.com guest review
"Bring your flipflops or slippers..."
Upon entering my room, I accidentally dropped my water bottle and spilled some on the carpet inside the room. I decided to use one of the white bath towels to absorb the water. I stepped on the towel to help the process. When I picked up the towel, the underside was BLACK and the area where I had spilled was now a lighter shade. It was clear that the […] carpet in the room had never been cleaned/washed. Quite honestly, it was disgusting. It made me cringe thinking of all the people that walk around barefoot in these rooms. I pray that small children are not crawling around on these floors on their hands and knees and then putting their fingers in their mouths... UGH! Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Extremely clean and very friendly personnel."
Exceptionally clean and the quality of service is outstanding.Genuine Hotels.com guest review
"Very nice hotel. Staff were friendly and helpful."
Checkin was great, we were at the desk for only a couple minutes and able to head for our room. Staff is very efficient and the rooms were very clean. Bed was soft...the room was perfect and I greatly enjoyed breakfast. Very relaxed atmosphere and I didn't feel crowded as I ate. A very good experience. My wife and I felt calm and relaxed and slept […] good. Read moreGenuine Expedia guest review
"building smells nice and clean! Clean room!"
place was almost spotless but I did see some mold in shower corner. Not much but it was there! the entire building smells very nice and is pretty spotless like I said. the door had issues closing properly, made a loud sound and given that I arrived @ 1AM, that must have disturbed others around. I could hear other people walking in their rooms, so they're […] not very good walls if you know what I mean. room was nice, big, comfy and the bed especially. the dude in the front was super friendly and alert! you can tell he takes pride in what he does and it was appreciated as I was tired, and he got me checked in almost immediately! he checked up on me the following day and I ran into him at the store, guess what, he was just as friendly there (not in a creepy way though, lol). Point is the guy was nice! I did not have a chance to eat breakfast, I would have liked for him to ask me when I got in, or remind me, that there is complimentary breakfast included and if I would like some one to bring some up in the AM. as I mentioned I got there completely tired at 1 AM. This is just me and it should NOT be expected but it would have been nice. Overall this is one of the cleanest places I've ever stayed, seriously! The price is a little steep for my taste but again the place was smelling and looking great. Job well done by the maintenance and cleaning staff IMO! If you're driving through ELP and need a place on the west side of town, I highly recommend this place, it's clean, quiet and nice. Read moreGenuine Expedia guest review
"Goldy Locks says, "...this bed is just right!""
The best hotel bed I've ever slept in! Many hotels are only using flat sheets to cover the mattress. This bed had a fitted sheet over the mattress thus, no bunching up underneath you while sleeping. The sheets were clean and fresh. The mattress was the perfect firmness!Genuine Hotels.com guest review
"nice hotel, excelent location, near Restaurants"
it was mi first time and it was great experience, these will be my hotel for stay in el paso texasGenuine Expedia guest review
If you need to be in El Paso this place is comfy and clean. You can walk to nearby restaurants. Breakfast is okay, bed was exceptionally comfortable.Genuine Hotels.com guest review
"Close to everything"
√ery nice and comfortable. But, the best part, is that it is close to everything.Genuine Hotels.com guest review
"Great for unexpected road trip car emergency"
Really liked this hotel. needed something close to our car dealership for an unexpected overnight car repair. booked same afternoon as check in using hotels.com. super easy, checked in to our comfy suite with great towels, bath accessories, super beds. negatives? blowdryer didn't work. next door neighbors had screaming kids until 10pm. Then room upstairs […] was clog dancing (or so it sounded like) until midnight. stopped after I called the front desk. Otherwise, a very nice overnight stay. Read moreGenuine Hotels.com guest review
Nice hotel and nice priceGenuine Hotels.com guest review
I stayed there with the wife and kids. Room was clean. Breakfast was good. Overall nice placeGenuine Hotels.com guest review
Decent place to rest on a long drive across the country. After checking in, I could walk around the corner to the steak house for dinner.Genuine Hotels.com guest review
"I was there for a night and it was fine."
Everything was working and the breakfast was good.Genuine Expedia guest review
"Close to our office in El Paso"
I like the hotel, very comfortable. The personnel is very amicable. The only observation I would add is the slow pace of the elevator. . . .Genuine Hotels.com guest review
Room was nice and large with couch and king bed. Also clean, However, as a business traveler I would never stay again. The wireless was so poor as to be unusable. Another guest called in while I was checking in asking about the slow Internet and WiFi, and was told to use the business center. Literally, I could not access the connection at all; I would […] log into the Comfort suites WiFi using their code, (and they also had an Ethernet cord in the room which should have been a tip off--but that didn't work either ) and it would disconnect immediately or not connect at all. If you don't need Internet, it's a great hotel. Read moreGenuine Hotels.com guest review
Hotel was great! Young lady at the desk was not very knowledgeable and did not make me feel secure about the $174.00 hold on my credit card after I had booked and paid thru Hotels.com. She never mentioned the great breakfast or how to connect to the free WiFi.Genuine Hotels.com guest review
"close to freeway"
Couldn't eat the breakfast ( eggs and sausage). Had to stick withthe bagels.Genuine Hotels.com guest review
The hotel was nice but some of the walls in the room were dirty. The pool was very dirty and was not kept clean. The jacuzzi was broken and dirty.Genuine Hotels.com guest review
"Very Clean and Comfortable"
We enjoyed the room - it was convenient to our family - and loved swimming in the indoor pool. The room was clean and comfortable and the breakfast was tasty.Genuine Hotels.com guest review
"It's good not bad"
Clean rooms bed. Normal hotel breakfast. Kept upGenuine Hotels.com guest review
"Excellent Choice for Business Travel"
Room was ideal for business travel, excellent desk work space, breakfast buffet terrific (loved the waffle station with fresh fruit and whipped cream options) and hotel was clean and beds comfortable. Located conveniently next to restaurants and right off highway frontage road.Genuine Hotels.com guest review
This was a very nice hotel with friendly staff, access of I 10 was great. I would stay here again.Genuine Hotels.com guest review
Would use them again!Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
We Have Relatives Who LivE In El Paso And This Hotel Is Close To Their Home. It Was Very Quite, Clean And Affordable. I Pick Hotels By Reviews And This One Had The Best By Far And It Did Not Disappoint! This Is My Hotel Of ChOice When I Visit!Genuine Hotels.com guest review
Very pleased and happy with the service and hotel Rates !!!!Genuine Hotels.com guest review
"Great location and very clean"
This hotel is in a great location on the west side of El Paso. The room was very clean and comfortable.Genuine Hotels.com guest review
We were greeted by a friendly desk clerk when we arrived at this easy to locate hotel. The room was very nice and clean. A hot and cold breakfast buffet was available with an attendant on duty. A drive through the Franklin Mountains in El Paso to overlook El Paso is really neat. There are several places to eat in the area.Genuine Hotels.com guest review
We booked this hotel because it was right off I-10 on our way to San Diego. I was very pleased. It was very clean, quiet, and comfortable. The breakfast served was also very good. I would definitely recommend this hotel and would definitely stop again if I needed a place in El Paso.Genuine Hotels.com guest review
"Easy to locste"
The hotel was at the edge of town on a main highway and easy to locate with easy access to everything. The clerk at the front desk was very friendly and nice when we checked in and out. The atmosphere of the hotel was good. It was clean and nice with a hot and cold breakfast bar. The only negative I found was the hot tub was only luke warm. The indoor […] swimming pool is large and nice. There are lots of things to do in the area. Breakfast at Michaels is a must. We will definitely book this hotel again. Read moreGenuine Hotels.com guest review
We always stay at this hotel on our long drives from TX to AZ. My 2 year old son and I love the indoor heated pool. We also enjoy the hot breakfast.Genuine Hotels.com guest review
It was about what I expected. The free breakfast was better than average.The room was nice, but near the elevator which was a little noisy.Genuine Hotels.com guest review
"Fun for my kid"
It was march and cold outside, my 3year old Loves swimming, so the indoor pool was perfect! A good combination of looks like 5star hotel and price of a 4 star.at the same price we will stay again in our next trip .Genuine Expedia guest review
"good place to stay in El Paso"
Hotel was fine - good, clean, safe place to stayGenuine Hotels.com guest review
absolutely loved the room and especially the big comfortable bed. stop overnite , but will most definately stay there again.Genuine Hotels.com guest review
Good.Genuine Hotels.com guest review
Enjoyed my stay there. Please put a food delivery pamplet out. Breakfast was great! Everyone was very nice.Genuine Hotels.com guest review
Large clean room, large bathroom, very comfortable, great breakfast.Genuine Hotels.com guest review
"El Paso Comfort Suites Offensive"
All amenities were satisfactory except that at breakfast you have to listen to FOX NEWS. Hotels that want my business should not have bias news programing displayed in public areas.Genuine Hotels.com guest review
"Close to family member's business"
GoodGenuine Hotels.com guest review
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