"Nice room but"
The guy at the front desk was very pleasant and polite. He asked for my credit card for incidentals since I had already paid for the room. The next morning I had a bill under my door for $1.50 for limited liability on the rooms safe. I didn't use the safe and even if I did why should I have to pay for it. It's a small amount but the principle wasn't […] acceptable. On leaving the next morning one of the employees was at the front desk and I asked him about it and he said the lady, who was in the back somewhere, would have to remove the charge. I didn't have time to wait so I handed him the bill and told him to tell her to reverse it. Don't know if they did or not yet but be warned if you stay there to tell them your not paying for it. Read moreGenuine Hotels.com guest review
Our room curtains were falling down and the ac unit was off track and the bed made an awful noise when sitting on it... the bathroom looked like it had been used the toilet seat was left up ... overall not impressed for the money this should have been better!Genuine Hotels.com guest review
Overall, my stay was great! We were in town for a one night event and this hotel was in the perfect location. I knew I wanted to do some shopping plus, I didn't want to be too far away from the location of the event. Fortunately, I was able to book a room here which was literally close to both the event location and the mall. The price and comfort of […] the room was perfect. The hotel staff was friendly and very accommodating to all of us. I would definitely stay here again! Read moreGenuine Hotels.com guest review
"2 day stay"
Great clean place!Genuine Hotels.com guest review
Great place! Nothing can be said bad about it (except dog kennel next door where dogs can start barking at 630a on some mornings). Other than that matter, everything was great from service, to style, to accommodations, to warmth and friendliness of staff.Genuine Hotels.com guest review
Staff awesome! wonderful breakfast in the morning. This is a great place to stay again and we will!Genuine Expedia guest review
"Nice place, convenient location"
Facility was fine. Convenient to I20 but not a good place if you want to walk to dinner. Staff was excellent, even found a lost cell phone for us.Genuine Hotels.com guest review
"Extra clean hotel & nice staff."
The hotel was extra clean. Very nice bed liens on bed. They had a polished finish on them, smooth, very comfortable to lay on. The selection of pillows was great. Coffee in the room was nice. And the best of all a full breakfast the next morning downstairs. One could not ask for anything more. Would stay their again even if it was a little farther from […] my needed location to go to the next day. Keep up the GREAT work !!!!!!! Read moreGenuine Expedia guest review
Two rooms booked for business travel. One room faced a street light that shined directly into the room. The second room was booked next door to a guest with dogs. Complaint was that the dogs barked all night. Neither issue addressed by hotel staff. Sorely disappointed.Genuine Expedia guest review
"My new hotel of choice!!"
I was pleasantly surprised at how the hotel rooms and hallways were set up. It felt like I was in an expensive hotel but of course with a much more reasonable price. My standard room had a seating area w/ a foldout couch, small refrigerator,wet-bar style sink, microwave and coffee maker. Downstairs next to the front desk they had a small room that was […] open 24hrs that had all the comforts of home should you forget something. Basic items like shampoo, razors, soap, energy drinks, chips & snacks, icecream, and even frozen dinners or frozen breakfast sandwiches. The continental breakfast buffet room had everything that a person could ask for; dry cereal, hot cereal, toast, bagels w/ cream cheese, assorted fruit and fruit juices, waffles and more. I am VERY HAPPY with my new found hotel and will use Comfort Suites from now on in my sales travels. Two thumbs up! Read moreGenuine Hotels.com guest review
"taking time for us"
My husband and I at times just need time just for us... We got the room at a great deal and it was wonderful. The bed was awesome and the staff excellent. The cons where there was a old, dirty, used wash cloth in the bathroom over the shower curtain. The pool had feathers and dead bugs floating in it. And the phone didn't have a cord to hook it up to […] and lastly the air condition unit was Very Very Loud. But in all it was a pleasant stay. Read moreGenuine Hotels.com guest review
Overall very pleased and will stay again in the future. The pillows were oddly small and the couch in our suite looked used .... But the hotel was clean the breakfast was good and the location was quiet and close to what we neededGenuine Hotels.com guest review
"Not bad for a business trip. Just needed a place t"
The hotel was not as clean as I expected. The breakfast was ok, nothing special. The staff was friendly.Genuine Expedia guest review
The room was mostly clean, with the exception of the soap holders in the showers, a little slimy, overall the stay was pleasant. The hallway leading to the room had a citrus smell, and the parking was a little inconvenient.Genuine Expedia guest review
"Visit Family and Friends"
We have stayed at the Comfort Inn and Suites several times. Each stay was pleasant. We will return there when in the area again. The only advice we would give is to request a room with an ODD number. These rooms overlook the parking lot. The even numbered rooms face a doggie day care facility.Genuine Hotels.com guest review
"Was a polite place."
Our stay was Great. We had no problems at all an the Breakfast attendant.....Gloria was SOOOOOOOO AMAZING. SHE IS THE BEST AT MAKING GUEST FEEL WELCOME AN MADE THE PROCESS FOOD SEEM TO TASTE ALIL BETTER.Genuine Expedia guest review
Pool was excellent. People very friendly and helpful.Genuine Expedia guest review
"CLEAN, COMFORTABLE, LARGE ROOM"
VERY NICE HOTEL FOR THE MONEY. NO COMPLAINTS WHATSOEVER. KIDS LOVED BREAKFAST AND THE POOL. FOLKS RUNNING THE PLACE WERE POLITE AND KIND.Genuine Hotels.com guest review
"very nice and very clean"
the hotel was convenient to my meetings and the front desk person was very helpful and courteous.Genuine Expedia guest review
"Needs some better restaurants in walking distance"
Everything was fine. Breakfast bar was good; nothing special, but above average for most hotels. Swimming pool was nice and offers a grilling area as well that would be nice for reunions and parties. Only critique is the lack of offerings for food in the area. There are plenty of restaurants in the area, but all require a drive. If you want the walk […] next door option, all you have is Wendy's. Read moreGenuine Hotels.com guest review
"Nice, clean hotel in Augusta, GA for visitors."
Great hotel near Augusta National and convenient to I-20. Well kept, clean, fresh and new in appearance. Would encourage anyone to feel comfortable staying here.Genuine Expedia guest review
"Welcome to the Masters!"
Great staff and service......price was high but hey, it's supply and demand at it's finest.......Genuine Hotels.com guest review
Room was non-smoking? 100% it smelled like perfume to cover up the smell of smoke. Other than that it was ok. Location great for Masters.Genuine Hotels.com guest review
It was a quick trip for us. The night manager was very accommodating as we requested through Expedia 2-queen beds but had a single king bed. He did some shuffling and got us what we needed. The train nearby was very loud in the middle of the night and the price for one-night ($628) was outrageous, but besides that it was a good place to stay.Genuine Hotels.com guest review
"No rooms were ready"
Went to five rooms that weren't cleaned or ready! Never again!Genuine Hotels.com guest review
The hotel was clean and in great shape. The staff was very friendly and helpful. Check in and check out was quick (under 5 minutes). Only negatives, small fitness center with just a few pieces of equipment and the Hotel is next to a truck stop.Genuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! I will make a note about your fitness center comment and be sure to keep it in mind for future renovations.
"Nice hotel with a very nice staff"
The hotel was actually quite nice, served a good breakfast, and the staff was very accommodating and friendly. The only drawback was that there wasn't much in the way of restaurants at that particular highway exit - just a Wendy's. Other nearby exits had more offerings in that regard.Genuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! We are conveniently located only three to five minutes away from many chain restaurants and local offerings. As Augusta continues to expand, we hope to have more offerings closer to the hotel.
"Very nice clean room."
Nice clean rooms. We were able to get adjoining rooms which made our stay even nicer. Very accomodating in the dining area for the breakfast buffet. Nothing extra special but all the bases covered. The only negative was overripe bananas. Overall a great experience. Wish I had been there for pleasure and could have stayed longer.Genuine Expedia guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! I will be sure to make a note about your comment on our fresh fruit selection. We pride ourselves in our full breakfast offerings.
Very clean, helpful staff, excellent continental breakfastGenuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! I'm so glad to hear you enjoyed our breakfast offerings.
"Stayed here for the triathlon"
Hotel staff was very friendly. Breakfast was good. I would stay here again.Genuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! I'm glad you got to stay here during one of the many events that happen in our area. We were so happy to enjoy the experience with you!
Good night sleep and good place to save.Genuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! We love saving our guests money, without sacrificing quality or efficiency.
"Love great service."
Everything was great. To met my PCS needs. ThanksGenuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta!
"Maid Service Lacking Again"
Once again, on a multi day stay, room was not cleaned adequatly. Coffee not replenished, cups not replaced, trash left behind. I will pick another place to stay next time. I just don't get that the maid service is so poor at a relatively new hotel.Genuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! We are now under new management and I would love to provide you with better service in the future.
Excellent. Nice, quite, clean room. Free WiFi, business center for the business traveler, lots of breakfast choices at the free morning breakfast.Genuine Expedia guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! As you suggested, we do indeed have free wifi service throughout our hotel. I'm glad you got to start the day with our many breakfast offerings!
The room was spacious and comfortable. Large tv, massaging shower head, sauna, decent breakfast. I would definitely stay here again.Genuine Hotels.com guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! We pride ourselves in having the best accommodations in our area. I'm glad you got to experience our vast amount of amenities.
"Very happy with this hotel and very reasonable"
Hotel was very clean and nice. The room was excellentGenuine Expedia guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! I'm so happy to hear you enjoyed your stay. Come back soon!
I will definitely be staying here again. Great hotel, comfortable beds, great staff.Genuine Hotels.com guest review
"Nice hotel and convenient to highways"
The Comfort Suites was just fine - clean, friendly, close to highways to go any direction. The free breakfast was the basic waffle, eggs, bacon or suaage, cereal, some fruits, etc. The room, breakfast area, hotel were all clean and fresh. It was a ways from downtown but not much to see in Augusta area anyway, vacation-wise, so all was fine. Restaurants, […] shopping ,etc. were about a 5 minute drive away. Read moreGenuine Hotels.com guest review
"Great place to stay in Augusta"
This is our second time to stay at this hotel. It is super clean, convenient to restraunts, and to the interstate. The staff has always been very friendly & helpful. It is a great value!Genuine Hotels.com guest review
Excellent accommodations and friendly staffGenuine Hotels.com guest review
"Great place to stay in Augusta"
Excellent value! This hotel was super clean. The staff was friendly and helpful. We will definitely stay there again! The suite layout meant we had plenty of room for everyone.Genuine Expedia guest review
this motel was very clean and smelled great! even the hallways smelled great. it did notn have that awful smell that most mote/hotels have that are not American owned. no Buddah smell here!Genuine Hotels.com guest review
Nice hotel, friendly staff, clean comfortable room but right next to a dog kennel. Dogs barking late into the night!! Get a room on the front not the back!!Genuine Hotels.com guest review
"Relatively new Hotel, Breakfast is OK"
Eggs portion of the complimentary breakfast is not very good, other than that it is was a good place to stay.Genuine Hotels.com guest review
"Poor Maid Service"
The maid service here was very poor. Trash cans were not emptied, coffee supplies not replenished, sheets which were obviously soiled were left on the bed and the bed made on top of them. On another issue, bathroom counter was mounted too high and protruded forward between belly and chest level and this is was not a room for the disabled so it wasn't […] for the reason, just poor design/construction Read moreGenuine Hotels.com guest review
Bottled water right on the counter when you checked in.Genuine Expedia guest review
Response by Comfort Suites Augusta Thanks for choosing Comfort Suites Augusta! We are happy to provide guests with complimentary light snacks and water as you head out the door, or to your room!
I would stay at this hotel and tell my friends and family.Genuine Expedia guest review
We were on our way to a family funeral in SC so didn't pay too much attention to the surroundings but were pleased with what we DID see. It was convenient to the expressways and the bed was every comfortable. We stayed at a different hotel while in SC and while we paid more for the room, the stay was not nearely as pleasant there.Genuine Hotels.com guest review
Got the feeling the bed sheets hadn't been changed. When pulled back bedspread found a spot on the sheets (couldn't tell if it was a permanent stain) and there was a hair on the sheets.Genuine Expedia guest review
What an awesome staff. Was there for Ironman 70.3 2012. They set out breakfast a bit early, so we could head out in time. Room smelled weirdly like chocolate (not always a bad thing). So, the front desk woman came up with a bottle of Febreze. Not exactly downtown, so you'd need a car to stay here. Would stay here again and tell everyone to do the s […] ame. Read moreGenuine Hotels.com guest review
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