Em geral o hotel é bom mas tive problema com a limpeza do quarto. Simplesmente não realizaram a limpeza em um dia e não trocaram as toalhas de banho, questionei o gerente e a unica providencia foi pedir desculpas pelo ocorrido. Voce sai do hotel pela manha e retorna tarde da noite e encontra o mesmo sem limpar e sem toalhas da noite e com lixo sem retirar, […] é um descaso total com o hóspede. Gerente despreparado para resolver a situação pois o minimo que poderia fazer era dar desconto na diaria pelo ocorrido e nem sequer mencionou a possibilidade. Read moreGenuine Hotels.com guest review
"MUY CÓMODO Y PRÁCTICO"
MUY BIEN, CUMPLE CON TODO Y DE MANERA MUY PRÁCTICA Y SENCILLAGenuine Hotels.com guest review
Response by Comfort Suites Augusta Gracias por elegir el Comfort Suites Augusta!
09/03/14 Pat D Casselberry, Florida, United States
Stayed here with my daughter for two nights. The hotel was just perfect. It really was centrally located to the highway and some chain restaurants. Thanks to the manager, Eric, for the great restaurant suggestions. I was in town visiting my grandson.
09/02/14 Art B Columbia, South Carolina
First, If you go, don' get a room on the back side of the property. We found out after the fact that there is a dog kennel on that side. And, yes they will bark ALL night long. Second, somehow a kitchen that only serves breakfast to only have a "B" rating did not make me very comfy. Third, the T.V. was leaning to the right, we had to prop it up to watch T.V. that had no movie channels or pay per view options.
"GREAT Value, Clean, Quiet"
08/24/14 K A Peachtree City, GA
Phenomenal price point for six guests! Convenient to I-20, gas Waffle House, and Wendy's. ten minutes easy drive to medical district. WiFi both in room and lobby worked well. Beds were comfortable and shower had good pressure and great temperature control. Micro kitchen bar was nice and I appreciated the included breakfast in the lobby- incidentally you can't open the fridge door when sofa bed is extended. Lobby was attractive and all staff pleasant. Only two oddities noted: the hall carpet on the 2nd floor was laid over a surface with dinner plate-sized holes so beware to twisting an ankle or tripping. Also "down" call button on 2nd floor elevator doesn't light.
"Accessible Suite is Amazing!"
08/21/14 Karen P Savannah, Georgia
The accessible suite is the best for people using wheelchairs! This room is the best accessible room I've stayed in during all my travels. It not only has a walk-shower but also a large bathroom where the wheelchair can be easily navigated, the ironing supplies are low/easy-to-reach, the layout of the room and the use of space is ideal for using a wheelchair. In addition, the place is clean and the staff is interested in making your lodging place a good experience. They go over and beyond what is expected. When I checked out of my room but was not ready to leave the hotel, they offered the meeting room for me to continue my computer work until my afternoon departure! It was perfect! Thanks Eric! Thanks Augusta Comfort Suites!
08/15/14 T N Columbus, Mississippi
My family was traveling to North Carolina for a beach vacation. We decided to travel half way the first day & stayed here. It is just off the interstate and next to train tracks, so I thought we had made a big mistake. However, it was the BEST sleep and never heard a sound! It isn't on a main road with a lot of other hotels, restaurants, or high traffic. We were a short walk to the gas station, so getting gas and getting on the road the next day was wonderful. It is less than a mile to the main road with all of the restaurants. The staff was so friendly and suggested a great place for dinner. They are apparently updating rooms as one of our rooms looked brand-new and the other room needed new carpet and serious cleaning. The swimming pool is in the shade in the afternoon, which is perfect! The breakfast room felt like an oven, so we got breakfast and ate in the room.
"Over all very nice"
08/07/14 jpbennet Atlanta
Over all very nice hotel.The location was perfect i came down from Atlanta for business trip and stayed at this hotel for a few days the Customer service. was excellent i have to mention one employ Gloria she was very nice and helpful the breakfast was great i loved the fruit cup she had. the only problem was that it was so hot in the eating area.
"Couldnt ask for more!"
08/04/14 Tashelle C Greensboro, North Carolina
This hotel was simply marvelous from check-in to check-out. We went with a group for a basketball tourney and upon arrival was treated with concierge service. The dryer was not working for one night and they laundry for the basketball team at no charge! The hotel was spotless from entry way, lobby, and rooms. We stayed at DoubleTree prior to checking-in and the two doesnt compare. We will look at other comfort suites for future travel arrangements
08/03/14 Eunice K Dothan, Alabama
We had a very nice visit and Synethia was a great hostess that evening! Will be staying again because we are in the household moving business and truck stop is close by. We can park our truck and walk.
"Great Stay! Highly Recommend!"
07/29/14 kingskid59 Fayetteville, North Carolina
This is my second time, within the last year, that I've lodged here. The first time was good but I enjoyed this time better. The room was clean and very spacious! Customer service was great! Breakfast was good as well. The bed and pillows was totally awesome! I had a good night's sleep. This Comfort Inn & Suites is my choice of stay for my visits to the Fort Gordon/Augusta area. It is also conveniently located by restaurants and other stores. I highly recommend this place as a choice of stay.
Convenient location. Customer service could be better. Some areas in the bathroom needed dusting. Breakfast items were okay. Need to purchase the new pancake machine that is now available. Would stay here again. Room and bed were comfortable. Has a pool and exercise room.
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