Quality Inn Greenfield - Greenfield

Very satisfied

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Paper-thin walls in 1960s construction; needs demolition and rebuild; staff was nice, though...

Genuine Hotels.com guest review

The bed was very uncomfortable but everything else was great (:

Genuine Hotels.com guest review

Hot water did not work and the sink leaked.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was very dusty. We found the sliding glass door to the outside was not locked so who knows if anyone was in the room before we were. The remote control to the TV did not work till a staff person programed it. Drainage in the bathroom was extremely slow and the toilet seat was loose. There wasn't any info in the room for nearby stores or re […] staurants. Read more

Genuine Expedia guest review

Definitely needs to see some updates at this hotel.

Genuine Hotels.com guest review

Very clean and comfortable, nice front desk staff. Hotel is a little worn around the edges, but low price reflects this. Good value.

Genuine Hotels.com guest review

Requested a non-smoking room. First room we were given had a strong cigarette odor - tried a spray- didn't help. Hotel gave us another room - it was ok. Lady at the desk was very nice and helpful. Hotel in a convenient spot but rather rundown. Walls thin - can hear neighbors easily. OK for a short visit!

Genuine Expedia guest review

The room was perfectly adequate, although we would have appreciated a refrigerator. On one day, and the day on which we could have used it, the maid came by our room and asked if we needed towels. I thought she would come back to clean later when we were gone, but she didn't. I don't know if this was policy or an oversight on her part, but it did leave […] us with a lot of trash. Read more

Genuine Hotels.com guest review

There was nothing either exceptional nor terrible about the Quality Inn. The sound insulation could use some improvement. The staff were courteous and the hotel isn't terribly far from downtown Greenfield. For what I paid, I think it's a decent value.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If all that you need is a roof above your head, this place will work. Plenty of ameneties and things to do within a 15-mile radius.

Genuine Hotels.com guest review

Good hotel location, fair hotel amenities, simple but good complimentary breakfast, not so great service, forgot morning call for customer.

Genuine Hotels.com guest review

The motel was not at all attractive and frightened me, frankly! I immediately told the front desk clerk that this was not the type of motel in which I generally stayed (and cost much more than the usual motel per night, too!). I even bluntly asked if they had bedbugs. That's how bad it looked even just at first glance. My "neighbors" partied all night, […] too. I finally had to call the front desk to ask for the clerk to call them. I was extremely disappointed, needless to say. The pool was dirty, and that was one reason we stayed there. The only good thing -- the breakfast buffet was rather tasty. I won't stay at a Quality Inn again after this experience. Read more

Genuine Hotels.com guest review

hotel is badly in need of updating and up keep.carpets dirty,metal around slider door was rusty and dirty,hallways smelled stale.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel and room were OK. Disappointed they stopped serving breakfast on July 4 at 9am. It was a holiday

Genuine Hotels.com guest review

The hotel was clean, complimentary breakfast was good.

Genuine Expedia guest review

THE STAFF WERE VERY FRIENDLY AND HELPFUL...ROOMS WERE CLEAN AND SUFFICIENT... THE OUTSIDE GROUNDS AND BUILDING WAS IN GREAT NEED OF REPAIR

Genuine Expedia guest review

Hotel room looked like it hadent been cleaned. Spider webs in the corner of the room by the ceiling. Room was dusty. Breakfast was great though.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Overpriced Dump

Genuine Hotels.com guest review

nice hotel

Genuine Expedia guest review

This hotel is very conveniently located and the staff are friendly, but it is in bad need of updating! Very tired looking.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Bed was very uncomfortable. Noise from nearby road was very loud. Noise from adjacent rooms was terrible. We could hear people knocking on doors, using the toilet, opening the sliding glass door to the balcony. We did not sleep at all the whole night. Not a good start to our vacation.

Genuine Hotels.com guest review

This was not the greatest place I ever stayed but it served our needs. The breakfast is quite good. The biggest complaint was a cigarette odor in the hallways.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Tried to go to sleep with a party going on in the parking lot outside my room. Called the front desk after not falling asleep and was told there was nothing they could do about it. Was awake until 1:00am. I was told there was waffles, cereal and fruit for breakfast. There was no milk, no waffle mix and no fruit. I was told they ran out. Only offered […] very watery juice and some raisin bagels and dry cereal. Nothing quality about the Quality Inn. Read more

Genuine Hotels.com guest review

We had many problems with this hotel during our two-night stay. First, the positive: the location is great for a music festival in July. Also, the size of the room and comfort of the bed was fine. Next, the negatives: The POOL was closed, despite being listed on the website as an amenity. The ICE MACHINE does not work or rarely works. The computer in […] the lobby did NOTreceive Internet service. The telephone in our room did not work (though it was repaired while we were there). The nighttime clerk at the desk was not welcoming or helpful. Our room was not made up on the second day.. The breakfast was sub-par and ran out of coffee at one point. Read more

Genuine Hotels.com guest review

This has to be one of the worst hotels ever! Pool was shut down due to health concerns, room and hallways smelled so bad we couldnt even stay there, had to walk out. Then had to drive around for another room, found one at the Hampton Inn, a GREAT place to stay! everythign about this place was bad, still have not heard back from the manager??? Hello? […] There was another person leaving for the same reasons as well.... Read more

Genuine Hotels.com guest review

This hotel offers absolutely nothing but convenience to the highway. It is run down with plaster falling daily from the ceilings onto the floor and beds. The pool needs cleaning and painting so was closed during our stay. While the staff was pleasant they were unprofessional. It takes little to stand up when a guest comes to the front desk not sit in […] as chair and ask what you want next. The layout is haphazard and confusing and do not expect your requests to be honored or really even considered. They were not looked at online until check-in and with no clean rooms on the first floor because of either slow or just plain lazy cleaning our request for a first floor room was not honored. In short, stay away from this hotel, for a Quality Inn brand hotel it was both a surprise and a shame. Corporate should remover its name from this old, worn down and poorly run Inn. Read more

Genuine Hotels.com guest review

Convenient to where I needed to be during the day. The pool was inoperable, which was the reason I booked this hotel in the first place. Not having the pool for my kids was, to say the least, annoying.

Genuine Hotels.com guest review

Stay somewhere else. This place should be torn down. It is a converted Ho Jo's as evidenced by the peeling green paint on the roof revealing the original orange one. It smells terrible and I've slept on floors that were softer than the bed. It rained overnight and the roof is so thin and tinny it sounded like we were in a cheap work shed all night. […] Do not stay here. Read more

Genuine Hotels.com guest review

The hotel itself was okay. We didn't like the smell of the hallways however, when we go into the room it was fine. We were only staying one night so for the price and what we had to do it was average.

Genuine Hotels.com guest review

The bed was hard, the walls thin (and the television in the next room audible), the room was cold, and we ran out of hot water for showers in the am...would not recommend staying there

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I usually don't choose this category of hotel for fear of getting a super soft mattress and a dirty rug. I was only going to be in the room for 7 hours or so to catch up on some sleep from driving so long. I told the person at the front desk I had only two requirements for this particular stay. I wanted a clean room and a firm mattress.... that's it. […] The attendant gave me the keys to the room, and I crashed. The room was just as I requested and was well worth the money. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Basic, older hotel. Relatively inexpensive and centrally located to events in Deerfield and Greenfield. Only complaints are old air conditioning unit that tended to freeze up in middle of night and complimentary breakfast was negligible.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Convenient to the Inserstae...well that's the good part. Our room was not vacuumed, the beds were so low to the floor that the bedskirts did not fit properly. The shower curtain was moldy and stinky. Continental Breakfast was out of juice both days of our stay, the toaster barely worked, but the waffle maker was a big hit with the kids. Otherwise, just […] an alomost average room for an above average price. I doubt we'd stay there (or any other Quality Inn) any time soon. Read more

Genuine Expedia guest review

There was no hot water from our check-in at 5pm until our return from dinner at 9:30 pm. I'm glad we didn't have to bath or shower for a wedding or reception. It took 1/2 hour of running the water constantly for the rust to clear out. So we never got to take a bath. Also, there was no soap in the room. It wasn't worth trying to track down someone […] to get some delivered to the room by the time we figured out it was missing; we were undressed and tired. And finally, the "continental breakfast" was the worst I have had. There was no jelly; the coffee tasted like dishwater; the waffles like "a sponge", and the toaster just got the bread and bagels hot, never toasted them. The bananas were inedible as they were green. And the eggs, if you call them that, were plastic-like. All in all, we were very displeased. I wish I could get some, if not all, of my money returned. Read more

Genuine Hotels.com guest review

Temperature variations in the room are too high, with poor wall / window insulation and heater blowing hot air. Even with ear plug I did not sleep well for 3 nights

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review