All hotels in Grass Valley, California, United States of America
1 room, 2 adults
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972 Sutton Way, Grass Valley, CA, 95945, United States of America, ‏‎866-925-8648
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3.9 / 5Good

Score breakdown (from 208 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    4.2
4.0 / 5Excellent
"Good for a basic hotel"
This hotel was very nice, clean, and had pretty grounds. It was a little overpriced at $130, but apparently it's a competitive rate for that area. We will stay there again soon, when we are in the area house hunting again.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
A Traveler
US
1.0 / 5Poor
"Water Damage in my room"
When I arrived, the door to the room was wide open and the AC was blowing full on. The two doors next to mine were also open. AND there was the type of fan used when there is water damage, blowing in one of the rooms that had the door open. I dropped my bags and went to dinner. When I returned at 9:00 or so, I went to wash my face and found the floor/carpet around the vanity and closet to be soaking wet. At this point, it was late and I wanted to go to bed, so I wore my flip flops and put towles down on the wet carpet. In the morning, the towels were brown from the water absorbed. It was Gross and unsanitary. When I complained to the front desk, the person had no clue about any of it... ??? Of course they could offer no solution. I am now dealing with Hotels.com customer service for resolution.
Genuine Hotels.com guest review
1 night business trip Oct 21, 2014
Jenni
US
5.0 / 5Outstanding
"clean an comfortable"
Locations is GREAT! Easy freeway access. Necessities stores in walking distance. Bkfst was good. Rooms comfortable and clean. Staff helpful.
Genuine Hotels.com guest review
3 night trip Sep 21, 2014
Sandy
US
5.0 / 5Outstanding
My colleague and I were pleasantly surprised with our rooms, location and overall experience with BW. We both said "I'll stay here again"
Genuine Hotels.com guest review
1 night business trip Sep 15, 2014
Victoria
US
4.0 / 5Excellent
"Best hotel in the area."
The rooms are nice, and very clean. There could be a little maintenance done to the buildings especially the balconies but overall very nice place. The pool and spa are clean and beautiful. Getting to the second floor is a little awkward as there is no elevator. Nice breakfast every morning.
Genuine Expedia guest review
Other trip Sep 18, 2014
GAck
US
3.0 / 5Good
"Pleasant motel in convenient location."
My first experience was in dealing with a very uncooperative staff member. I was coming for my son's wedding and have just had major surgery on top of being disabled. I wanted to check in early to rest after our long drive and was told I should have come the night before if I wanted to be sure of that and that all I could do now was to arrive early and hope they had a room ready. How hard could that be, someone had to check out at 11 am and I was only asking to arrive at 2 pm instead of 3 pm. I felt he could have asked my name and made the effort to ensure a room was made ready and held for me. Once there the motel was pleasant overall with decent amenities. Our room was clean and attractive with the bonus of a fridge and microwave. The AC was going full blast so it was freezing but that was easily remedied. We did detect an odor we thought to be pet urine as this was a pet friendly motel but it wasn't very strong. It would have been nice to have a second sink as we were getting ready for the wedding. The next morning we had the breakfast that was included. It was mediocre at best. When I went to check out at 11 am sharp no one was at the desk. I called out hello several times before a young lady finally returned with no apology, just a statement that she was required to help tear down breakfast. Breakfast ends at 10 am, check out is 11 am yet the desk is unmanned during that hour??
Genuine Expedia guest review
Other trip Sep 18, 2014
Shel
US
2.0 / 5Fair
"close to friends house"
FILLED THE BILL AND MADE THE VISIT ENJOYABLE.
Genuine Hotels.com guest review
1 night trip with friends Sep 4, 2014
RICK
US
4.0 / 5Excellent
Very pleasant surprise.
Genuine Hotels.com guest review
1 night trip Aug 25, 2014
Del
US
5.0 / 5Outstanding
"Gold Country Inn"
We were very pleased with the hotel.....well kept up, and comfortable....and probably the quietest hotel we've ever been in!! It's right off the highway in Grass Valley...stores and food on both sides of the highway....so it is a convenient location.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
TimC
US
4.0 / 5Excellent
"All and all, a great place to stay!"
Clean and quiet place to stay. Would definitely stay again. The only glitch was the TV wouldn't turn on. I called the lobby and within minutes someone came set it right. Wireless access and speed good. And......I knew breakfast was part of the cost, but what a breakfast! Scrambled egg, bacon, cereals, fruit ect., and the waffle I cooked up on the machine was really good! A nice big surprise in the morning!
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
Michael
US
5.0 / 5Outstanding
This was the nicest Best Western I have ever stay in!
Genuine Hotels.com guest review
2 night trip Aug 14, 2014
A Traveler
US
4.0 / 5Excellent
Older but well maintained and the location is great. Beds are wonderful.
Genuine Expedia guest review
Other trip Aug 9, 2014
A Traveler
US
4.0 / 5Excellent
"Happy with Room"
Typical Best Western. No surprises
Genuine Hotels.com guest review
1 night trip Jul 30, 2014
Anonymous
US
5.0 / 5Outstanding
"best Western the very Best"
We have been staying at Best Western the better part of ten years. We always find a helpful staff, a great breakfast a clean quiet room and a pleasant atmosphere. Is there anything else? We will be back next year. Thanks
Genuine Hotels.com guest review
1 night trip Jul 17, 2014
Nadine Cassarino
US
5.0 / 5Outstanding
"I'll give them a 5!"
I needed a place to stay near the hospital. This hotel was so convenient, clean and comfortable!
Genuine Hotels.com guest review
1 night trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice motel in a great location"
We selected this motel "blind" without knowing the area at all; it was near a place where we had weekend plans and it ended up being a great location for us. We got a double queen room for four people and the room was large enough that we didn't feel crowded. Huge closet, roomy kitchen area, nice mini-fridge that was actually cold, as big a flat-screen TV as I have at home, nice pool and hot tub... Friends stayed elsewhere and were crowing about cheaper prices but we certainly got our money's worth.
Genuine Expedia guest review
Other trip Jul 14, 2014
Joe
US
3.0 / 5Good
"Good hotel for a short stay"
I stopped at this hotel with my 3 young sons as we were driving from Tahoe toward the coast. It worked fine but I didn't realize that the doors were on the outside when I booked it and that sort of threw me off, as I'm used to staying at Hampton's or similar during my business travels. Other than that, the hotel was satisfactory. We had a nice breakfast and were on our way quickly. I would recommend it to families!
Genuine Hotels.com guest review
1 night family trip Jul 1, 2014
Lindsey
US
5.0 / 5Outstanding
"great stay in grassvalley visiting our grandkids"
location,location,location. we will be back shortley.
Genuine Hotels.com guest review
2 night trip Jun 17, 2014
bob & grace
US
4.0 / 5Excellent
"Expensive, but tidy."
This is the best motel to stay in in Grass Valley. I've stayed here before and can rely on its cleanliness, and fixtures/decor are relatively up to date, its conveniently located near the fwy but far enough away that you can't hear it at night. But they bump up their rates WAY too high to the point that it hurts to pay it. I live in the bay area and can find the same thing for less money. On this stay, having booked through Hotels.com and prepaid, when we arrived the desk clerk could not find our reservation. My cell phone would not pull up my confirmation email so I could show it to him, and when it finally did, he still could not find my prepaid reservation, and said he was waiting for only 4 more check-ins and I was not one of them. I insisted I had a prepaid reservation for the night. He called Hotels.com and while on the phone with them noticed someone else had printed it out on a piece of paper and it was sticking up on a stand on the counter. He said something about Expedia and other outlets reservations feeding right into their computer system, and Hotels.com's reservations do not. All that took about 30 minutes, which was irritating after a very long travel day + long family wedding. The room was standard and acceptable though and much appreciated after the day. For the very high room price, I would suggest at least offering some higher class toiletries. We forgot shampoo and were reluctant to use their weird off brand stuff.
Genuine Hotels.com guest review
1 night trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Best value!"
great. Nice people
Genuine Hotels.com guest review
1 night trip Jun 19, 2014
Patricia
US
5.0 / 5Outstanding
"Softball tournament in nearby Penn Valley"
Very nice. Staff was great. Breakfast offering very satisfying. Price a bit high but I would likely stay again.
Genuine Hotels.com guest review
2 night trip Jun 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to everything"
Very nice room pleasant quiet and very accommodating
Genuine Hotels.com guest review
1 night business trip May 28, 2014
Shalimar
US
4.0 / 5Excellent
"Nice stay"
Very clean and comfy! Would stay again. Very good brekfast.
Genuine Hotels.com guest review
1 night business trip May 29, 2014
Cv
US
2.0 / 5Fair
"Would Not Stay Again"
When we got back to the hotel room @ 2:30 PM to get ready for an event after being gone for several hours, we were disappointed that it had not been cleaned yet & the maid indicated she was getting off work and we settled for a clean set of towels.
Genuine Expedia guest review
Other trip May 12, 2014
Sally
US
5.0 / 5Outstanding
"Very comfy!"
Clean facilities, pleasant setting, good breakfast, no complaints. Thanks!
Genuine Expedia guest review
Other trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
"It was our first anniversary."
A very good place . Close to everything and didnt have to drive far to points of interest. Quiet and peaceful.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
US
4.0 / 5Excellent
"Very Clean and Quite"
Pros: Clean room, Comfortable Bed, Great shower, Fridge and Microwave in room, AC work well, Quite, Large room Cons: TV signal was horrible, Same crappy breakfast you can get any ware. For $120 a night I would like to see better food. I stayed at this hotel for one night with my dog. The staff was great. The place is so quite and clean. If it cost less to stay there I would have given it 5 stars. For $120 a night I want better food for breakfast even if I have to pay for it. Also the TV signal was so bad you could hardly see what was on TV. The shower was great and they gave you more than one towl
Genuine Expedia guest review
Other trip Apr 14, 2014
Ericka
US
5.0 / 5Outstanding
"Grass valley hotel"
Good , very nice, convenient and clean ....................................................................................................................................................................................................................................................
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, clean Hotel near shopping and Empire Mine."
In the middle of three quaint gold rush towns. Cute downtown shops, close to a variety of restaurants. Very quiet evenings and just a short drive to see a movie.
Genuine Expedia guest review
Other trip Apr 10, 2014
Vicki
US
4.0 / 5Excellent
"Pleasantly surprised"
Very well cared for, very clean, friend staff. Much nicer than expected, comfortable bed, spacious rooms.
Genuine Expedia guest review
Other trip Mar 16, 2014
A Traveler
US
2.0 / 5Fair
"Like freeway noise?"
Room was extremely well cleaned. After that, not so much. If I spit my gum out the bathroom window,it would be on the freeway. Dated popcorn ceiling with gold glitter. You can hear people in the other rooms. When they turn on the taps you can hear that. The breakfast could technically be called food. Unless you need Safeway or CVS, everything else you would want to do is outside walking distance. Next time I am in town, I will be trying someplace else.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
Gordon
US
5.0 / 5Outstanding
"Excellent Hotel"
Our one night stay here at the Best Western was short but very pleasant. Clean spacious room in a convenient neighborhood and the staff was friendly and welcoming.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
Charles Gragg
US
3.0 / 5Good
"Small beds"
The queen size beds were actually full size beds instead. It was too small. the pillows were comfortable, four per bed. the mattress was very firm and not very "high end" as the hotel suggests. Very small toilet/shower area.
Genuine Expedia guest review
Other trip Mar 3, 2014
k
US
3.0 / 5Good
"OK"
Upon arrival I was greeted by the nicest young lady with great customer service skills. The room was nice but the toilet handle would stick and water would run until handle was pulled up and the rubber flap seated.Bed was very comfortable and the breakfast was pretty good.Rooms are a little noisy when surrounded by other guests but not bad.Overall a good place but a little over priced for a weeknight stays.
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
Mike Lovell
US
4.0 / 5Excellent
"Convenient location to stores. Close to Highway."
The room was clean. The room smelled slightly of cigarette smoke. The front desk person was pleasant. It was a short stay, but I would stay there again if up in the area.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
4.0 / 5Excellent
"Freshly painted, very clean"
Stayed 2 nights over a weekend, everything in room was good
Genuine Expedia guest review
Other trip Feb 4, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient location"
When we checked in, the kings were overbooked, so they tried to offer us a double queen. Since we were staying 2 nights, they agreed to give us an available king. However, the non-smoking king had been a smoking room that they had aired out. By morning the smell was bad. They were willing to move us the next day. Best Western used to be my favorite, but this was the third strike. I will choose another chain.
Genuine Hotels.com guest review
2 night family trip Jan 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, convenient, and will stay there again."
Good breakfast/buffet. Hot coffee and clean breakfast room.
Genuine Expedia guest review
Other trip Jan 25, 2014
Jim & Carm
US
3.0 / 5Good
"Just Okay"
I enjoyed my stay at the Best Western with one exception. I have always thought the beds at the Best Westerns were not comfortable so I stopped using this hotel chain. It's been a while, the price was right, so I thought I'd give it another try. Bed's are still very uncomfortable. Too hard. Woke up with a stiff back every morning. Even though all other aspects of the hotel were great I probably won't stay at a Best Western again. Customers have to be able to sleep.
Genuine Hotels.com guest review
2 night trip Jan 2, 2014
Jean
US
1.0 / 5Poor
"Very disappointing"
We assumed a Best Western would be a safe bet, but we were wrong. The young woman at the front desk was very nice, but it went downhill from there. The motel backed up to a busy highway so it was very noisy. The rooms were small and dated. They had recently painted, but portions of several walls were missed. Microwaves were not clean and the rooms smelled like mildew. My son's room had soap scum and hair particles all over the sink. It looked like someone had a recent haircut and shook their head over the sink. No maid cleaned that sink! The rooms were not worth the price. We will be back in the area this summer with more family members. We will NOT be staying at the establishment.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2013
A Traveler
US
4.0 / 5Excellent
"Very nice place!"
We enjoyed very much staying at this hotel; Will definitely come back; Very clean and quiet; the rooms come with fridge, microwave, wifi; nice jacuzzi and pool; breakfast was really good as well.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2013
D.G.
US
3.0 / 5Good
"OK for the price"
Room OK for the price. Very nice breakfast included.
Genuine Expedia guest review
Other trip Dec 21, 2013
A Traveler
US
4.0 / 5Excellent
"For a quick overnight stay"
We stayed only 1 night, but was pleased with our room and the hotel. We were out in the City Xmas shopping and only used the room to sleep in (2 queens for 4 women) and clean up. There was a lot of shops and places to eat close by - always a plus. Getting around town was real easy, especialy with the friendly hotel clerk who could give us good direcrtions for where we wanted to go.
Genuine Expedia guest review
Other trip Dec 2, 2013
A Traveler
US
3.0 / 5Good
"nice but busy"
nice place but lots of construction trucks in parking lot when we visited. some took up multiple parking spaces.
Genuine Hotels.com guest review
1 night trip Nov 25, 2013
gregg
US
5.0 / 5Outstanding
"Houstonian visits Grass Valley"
This was my third visit to Grass Valley.I love this place!! Great location, above average breakfast and shopping close by. My only negative would be their below average exercise room. But really your in California exercise outside!!!!
Genuine Expedia guest review
Other trip Nov 13, 2013
Sally
US
4.0 / 5Excellent
"Standard room. Excellent service"
The room was standard motel quality. The service was friendly and responsive. Good breakfast in the morning
Genuine Hotels.com guest review
2 night trip Nov 7, 2013
Bob
US
5.0 / 5Outstanding
My dog and I were on a road trip. This leg of the trip included visiting friends who live in the area. This was an excellent place to stay with my pet. The room was clean and comfortable. Breakfast was plentiful and tasty. My GPS took me to the wrong end of the road but a call to the hotel staff was very helpful. They were aware of the GPS glitch and gave me directions. I look forward to staying again.
Genuine Expedia guest review
Other trip Nov 10, 2013
A Traveler
US
1.0 / 5Poor
"Loud and rude"
Hotel itself was fine but they have a "long term rental" portion that was occupied by construction workers from Minnesota. There was no place to park because there were construction vehicles everywhere. They stayed up drinking beer and yelling until 3am, then started up their loud diesel trucks at 5:30 am and roared out. Finally got to sleep until the hotel maintenance people started hammering metal pipe at 7:45am. Don't stay here if you want to sleep.
Genuine Expedia guest review
Other trip Nov 10, 2013
A Traveler
US
5.0 / 5Outstanding
Convenient Great location Will stay there again.
Genuine Hotels.com guest review
1 night trip Oct 31, 2013
A Traveler
US
5.0 / 5Outstanding
This was our 3rd trip to Grass Valley. The 2 previous visits we stayed at Nevada City Inn (YUCK) This was a very nice experience! The free breakfast was nice also. Not just cheap pastries. The only complaint was the website doesn't state the extra costs for the dogs. Our next trip (s) up we'll be staying here.
Genuine Expedia guest review
Other trip Nov 1, 2013
A Traveler
US
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