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Situated near the beach in South Padre Island, Suites at Sunchase, an Ascend Hotel Collection Member is close to Queen Isabella State Fishing Pier, Schlitterbahn Beach Waterpark, and University of Texas Pan American Coastal Studies Laboratory. Also nearby are Isla Blanca Park and Dolphin and Nature Research Center.
Suites at Sunchase, an Ascend Hotel Collection Member has an outdoor pool, a spa tub, and a 24-hour fitness facility. Complimentary wireless Internet access is available in public areas. This South Padre Island hotel offers a restaurant and a bar/lounge. Additional amenities include multilingual staff, self parking, and air conditioning in public areas. Guest parking is complimentary. This is a smoke-free property.
The 87 air-conditioned guestrooms at Suites at Sunchase, an Ascend Hotel Collection Member include coffee/tea makers and complimentary weekday newspapers. Beds have pillowtop mattresses. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with flat-screen TVs with cable channels. All accommodations provide desks and speakerphones with voice mail. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
The only complaint I have is of the bathroom. The floors were sticky & dirty, as if they hadn't been mopped. The showerhead didn't work properly, it needed to be replaced. Otherwise, the staff was very friendly and helpful. The beds & pillows were very comfortable.Genuine Hotels.com guest review
When we check in they were still working on the a/c ,we didnt have enough water pressure in the shower head,they changed the shower head and then they said it was the city that had low pressure,but we knew it wasnt true because there was plenty of pressure in the kitchen sink and the restroom vanity.Genuine Hotels.com guest review
"A good find"
Clean and affordable. No view of the water but short distance from the Beach. Suite very spacious and well equipped with microwave and fridge. Good for a few kids.Genuine Expedia guest review
"Great room for the price!"
We were very happy with the quality of the room, the cleanliness and the location. We were able to walk to all the surrounding areas. Swimming pool was excellent and having a garage to park in was great. We do plan on revisiting this hotel.Genuine Hotels.com guest review
"Not really great"
Negative: The hotel is dated, we had room which had strong smell of some unpleasant cleaning liquid . the windows have not been washed for few years. the pool is very small and it is facing noisy road. Positive: the room was very big. The bed was very comfortable, the receptionist was nice and we had no problem to get late check-out. The hotel is located […] close to good restaurants. Read moreGenuine Expedia guest review
"Not good enough"
I was not given the room type that I reserved on Hotels.com. I had booked a King with a sofa bed and got a small room. The room wasn't ready in the afternoon so I went to the beach and didn't return until after dark. I was tired and assumed the error had been on my part not theres - but my invoice from Hotels.com confirmed that it was not my fault. […] While the room had a fridge, it did not have a microwave and the TV did not have a remote. The maintenance staff was able to bring them up quickly. I found hair in the shower which led me to wonder how clean the room really was. My room had an adjoining room. At 11:30pm my neighbors arrived and I could hear their conversation through the wall. I put in ear plugs and turned on the fan, thinking they would settle in quickly, but they didn't. Not wanting to fully wake up, I didn't get out of bed to bang on their door. Unfortunately the noise kept me up for an hour. Read moreGenuine Hotels.com guest review
"It was OK"
We had expected a bay view but just a view of its back side. It was at least 5:p.m. before this room was clean although we were gone most of the day. So that was poor in our view. However, overall, the room was satisfactory.Genuine Hotels.com guest review
The room was very clean and smelled good. The bed was very comfortable. One note in particular: The manager deserves kudos for helping out since I somehow booked two reservations by accident. The manager helped me get a refund even though hotel policy stated no refunds for cancellations made with less than 24 hours notice. Highly recommended.Genuine Hotels.com guest review
"Great place to stay"
Very comfortable beds! Large room. We will stay here again.Genuine Expedia guest review
Although there were flyers advertising coffee, restaurant and bar, the hours were minimal. The beds were really comfortable, and the staff very accommodating. Our first night, we had a room located in a busy hallway with tile floors, and the staff was able to move us to a more remote location. I truly appreciated their efforts to make our stay more […] enjoyable. Also, the hotel is located beach side, but that does not mean beach access. Read moreGenuine Expedia guest review
"Seen Better Days"
Although it does appear as though the ownership is sarting to spend a few dollars to renovate it; this hotel has seen better days. That said, the hotel does have potential . . . if fullt renovated. con: the worst water pressure of any hotel I have stayed in. pro: the most comfortable bed of any hotel I have stayed in.Genuine Hotels.com guest review
Check in was at 3pm, I arrived a 3:30pm room was not ready. Wait was going to be approx 45min, left came back an hour later and room still was not ready. Once they found a room they gave us a key, we entered in to a room that was alread occupied (very scary). We did not get a room until 7pm. They only service recovery was a late checkout fo the next […] day, not even a sincere apology for the inconvenience. Very disappointed becuase the rooms were a great size and the location was great as well, the only this was the water pressure for the showers were very low (hard to shower). Read moreGenuine Hotels.com guest review
"Perfect location, had restaurants very close by"
Management was very professional and friendly...made us feel very welcomed. The room was extremely comfortable, clean and spacious..house keeping made sure we always had clean towels and toiletries. We got excellent rates for the excellent quality of service.Genuine Hotels.com guest review
"Nice hotel overall"
I was generally pleased with my stay. The toilet didn't work after we checked in so they moved us immediately to another room. They were very sorry for inconvenience. I only wished they had wi-fi for our room instead of having to go downstairs to use it. Also, it would've been nice if they offered free or at least a discounted breakfast. McDonald's […] next door is a small fortune every morning for one adult and two children. Read moreGenuine Hotels.com guest review
"hotel on south parde island, tx"
my room was large and the beds were comfortable. the linens were clean and smell good. the shower was not clean, and smelled. last night i was there i saw a very large insect coming out from the air condition unit. when i looked under the unit and saw that the wall area under the unit had water damaged. i will not return to this hotel. hallway smelled […] like mold and the air condition was off. Read moreGenuine Expedia guest review
"comfortable and close to the beach"
i enjoy to be thereGenuine Hotels.com guest review
"make sure to check the hotel room immediately"
I originally booked this hotel because of the last minute price. The hotel is located near the entrance to island, very convenient. The front desk people were very nice and courteous. The problems started when we got to the room. The first room they gave us had not been cleaned after the last guests had left. It was a mistake on there part, but before […] we could make it to the lobby the front desk lady greeted us and was already fixing the problem. We changed rooms to a larger one bed room suite. The room was clean. The whole seemed like more expensive hotel. The only problem that we had with the room was there was no hot water. The bed was comfortable although the pillows were not to my taste but it still felt high quality. there was a TV in the living room and the bedroom both flat screens. The living room was spacious with a couch and chair. Here was also a writing desk and small kitchen. Over all the place is good for a quick get a way if you don't mind the little things. Read moreGenuine Hotels.com guest review
"Don't stay here don't book through expedia"
This hotel has no breakfast, wi-Fi in LOBBY ONLY. Expedia says all rooms have wi-Fi but that is not true. Both my bf and I had a reaction to the water in the hotel from the shower. Sunchase admitted they put chemicals in the water that clog the shower so pressure is weak. Our room smelled like dead lillies. All the vending machines were out of drinks. […] Parking is awful. Definitely won't be staying here again. They try to cover up probls by making the room look modern. Too many internal problems. I am still trying to get my problem fixed with Expedia too. Definitely will not be booking with Expedia again. Customer service for the hotel and Expedia were horrible. Still waiting for a response on what they can do for me . It's been over 72 hours now. Read moreGenuine Expedia guest review
Wouldn't stay here again or recommend. Had to always keep up with front desk about cleaning our room. They cleaned it right bout twice for the five days we stayed.Genuine Hotels.com guest review
Excellent price at hotels.com i save like 40 dlls the room was very nice and clean and excellent service, for sure i will be back to sunchase... thanksGenuine Hotels.com guest review
we were given a room that is not clean, we have to ask front desk to give us another room. I would not recommend this place. The staff not so accomodating.Genuine Hotels.com guest review
"Good hotel for families and couples"
Hotel staff was really nice but make sure you get what you need by 3:00. Because housekeeping and maintaince go home after that and we were told we would have to wait.Genuine Expedia guest review
"great hotel experience"
excellent hotel experience with the family.Genuine Hotels.com guest review
Room was clean and comfortableGenuine Hotels.com guest review
Thise Hotel was great, very nice and clean, the bed are comfy and theres nothing better than having big pillows. I would stay again.Genuine Hotels.com guest review
"Think twice before staying"
Over priced for the amenities offered, Only bright side was the staff and free parking.Genuine Expedia guest review
Everything was great....Genuine Hotels.com guest review
We really enjoyed itGenuine Hotels.com guest review
"Not easy beach access."
Rooms are nice and spacious the pool area needs better cleaning. They need to hire more front desk staff, had to wait 30 minutes to check in because 1 person cant handle the phone calls and a line of people waiting to check in.Genuine Hotels.com guest review
The rooms were big, the shower was very spacious, and the beds were comfortable. Everything was great about this hotel, but it would be nicer if they added beach access to the property. You have to walk down about 2 blocks to the light, then walk another 3 blocks to reach the beach. They could put a walkway to get past the condos behind the hotel to […] get to the beach, like Comfort Suites did next to them. Read moreGenuine Expedia guest review
Best Price I found & rooms were so big that at least 20 peoples can sleep there! amazing!!Genuine Expedia guest review
"Would not recommend to anyone or stay there again"
I was very disappointed in the accommodations. The hotel lobby was hotter than being outdoors and it was 90+ weather. The a/c worked for a few hours at night and then got very warm in the room. The remote was broken. There were holes in the closet doors, on the walls (lack of door stops). No chairs for the table in the room. I probably would have had […] better accommodations at the local motel. I would not recommend this hotel (if you can call it that) to anyone. And when I brought it up to the hotel front desk, the answer was simply "So Sorry". Read moreGenuine Hotels.com guest review
"Good for the price."
Overall its a good hotel for the money. I didn't like the no breakfast part. This hotel used to be a mall so it really doesn't feel like a normal hotel. Rooms are good size the shower was great. Their WiFi connection does not work well was not able to connect from third floor. Room windows could use some drapes installed.Genuine Expedia guest review
I really loved the room very spacious... I want to go back again!!!Genuine Expedia guest review
"Hot and muggy night"
I experinced worst hotel stay due to ac not working properly, window unit, would go on and off at night, got up numerous times to try to start it again. Shower head in shower had no water pressure. I will not stay again at this property. Room was a good size and beds were comfortable but who can sleep in 95 degree wether without ac?Genuine Hotels.com guest review
"close to beach access"
The room was very clean and the staff was courteous but unattentive. The top floor we stayed on was real hot in the hallways. The a/c system for the size of the room was inadequate; therefore was warm at times. The shower system/pressure was horrible and below grade. I would not stay again or recommend to anyone.Genuine Hotels.com guest review
this was a problem in our room as well as a few others. I was in the 400 rooms and our shower pressure was little to downright nonexistent. If owners are reading in, make sure pressures are working. It was my fault for not bringing it up, since we hardly used the room, but it was a minor inconvenience. Other than that, spacious rooms, fair price, parking […] available. I forgot something, and they were kind enough to hold it for me for a week so I could find time to go pick it up. Nice hotel overall Read moreGenuine Hotels.com guest review
We didn't really know what to expect at first but were very pleased. The room is huge, very clean and comfortable. It is a nice place to stay for more than one night.Genuine Hotels.com guest review
"had a good time"
Liked the hotel.. room was nice n clean..even though I saw mold under A.c.. love that everything was in walking distance.. had fun on swimming pool, but there was alot of people smoking.. even tough the say there was no smoking but overall we had a good stayGenuine Hotels.com guest review
"Right on Padre Blvd."
The rooms did not have enough lights and the shower head did not work. The pool was nice and you have a nice view of the bay. The staff was friendly and they repaired the shower right away.Genuine Hotels.com guest review
The hotel had an odd configuration, but aside from that it had great big rooms, pocket friendly prices and friendly/helpful staff. All you can ask for when looking for any accommodations.Genuine Hotels.com guest review
"Clean and large rooms"
Room was very comfortable and large, 2 king beds and a sleeper sofa. Covered parking on second level. There is a night club on the 4th floor so on the weekends it is pretty noisy unless you get a room in the back corner of the building. Great price for the Island. This hotel is located in front of the Sunchase Condominiums so it is not beachfront - […] it faces the street. Would stay there again. Read moreGenuine Expedia guest review
I don't usually write reviews although I read them before booking a hotel. I should have listened to the reviews on this particular hotel. It was so disappointing and very dirty. I used to live on South Padre and have stayed at many of the hotels located in the area and this hotel is one of the worst. The hotel is converted from a shopping mall (which […] I used to work at) and it was not done very well. It doesn't flow and it has a musky dirty smell. My room had a horrible green carpet that wasn't even properly installed it looked like they had just thrown it on the floor. It had disgusting brown stains that were sticky. The bathroom floor was dirty and had hair. The shower had grime, even though the hotel doesn't seem to be very old. The bed and sheets smelled. I actually had housekeeping come in and clean my room again but it didn't make much of a difference. It was just so uncomfortable and I would never stay there again or recommend it to anyone. How this hotel is three stars is beyond me. Read moreGenuine Hotels.com guest review
stayed oct 15 - 16 . Room was big. bed was comfy. ref not cleaned - insulin and syringes found . needs more lighting. around 2 am , went inside bathroom, door lock eventually was defective - got stuck for an hour opening the door lock. front desk was called for help - and a small screw driver was given . was able to dismantle the door knob still the […] lock was engaged to the frame. called desk again for help - " i cant leave the desk coz i am alone, no one to cover me". a claustrophobic person could have died in 15 minutes . i could just imagine my kids or my wife being stucked inside - HOW CAN YOU OPEN THAT DOOR EXCEPT FROM INSIDE THE BATHROOM AND THEY ARE NOT "HANDY" WITH THIS KIND OF THINGS. surprised me most was the LACK OF CONCERN FROM THE STAFF. this is a clear case of SAFETY ISSUES. as soon as i got out , went down immediately to the front desk . no manager was available even the next day. worst case is calling 911 at 3 am and having the fire dept inspect the whole building for safety issues. i could not imagine the hotel management took the budget for renovating a big bathroom and could not even afford to change the door knobs. sunday morning we asked for a hair dryer which was provided, then golly another defective item - i just found myself closing my eyes in disappointment. we are not sensitive people, nor demanding...... but these are basic... every hotel can compete with amenities, but service is what makes the difference... management needs to sit down and talk Read moreGenuine Expedia guest review
The pool is a little different, it has jet streams that shoot from different areas. It is a little small though. Has a bar/restaurant on 4th floor that seemed pretty full, good thing my room was far enough away that I didn't hear a thing. If I wasn't with my daughter and family I might have checked it out Very spacious room. Only one elevator working […] that was a bit of a pain, but not much. Main complaint is that it is a little ways from beach when walking. Read moreGenuine Hotels.com guest review
"Suites at Sunchase"
The hotel was very conveniently located. It only had one working elevator, which also had some issues of it's own. The room was comfortable, but did need to to be cleaned. The carpet had multiple stains and needed to be steamed cleaned. Additionally the lighting was very dim in some of the common areas.Genuine Hotels.com guest review
"The hotel Suites of Sunchase in S Padre"
I liked the cleanliness of room and the decor and the fresh new smell. When I return to S Padre, I will be staying here again.Genuine Hotels.com guest review
Overall a good experienceGenuine Hotels.com guest review
"Very disappointed with this hotel!"
Air conditioner sounded like a frieght train, bathroom had holes that were filled with tissue paper hanging from the ceiling. Don't stay on the 4th floor unless you want to be kept awake all night by the music coming from the lounge area. Many, many better choices in South Padre for the money you will spend here. The pool area was tiny and right next […] to the highway. Overall for the money I spent I expected sooo much more. Couldn't even get the front desk to deliver toilet paper to the room... I would never stay here again! Read moreGenuine Expedia guest review
Exceeded my expectations!! Very Happy with this hotel! Great location, close to all the main attractions.Genuine Expedia guest review
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