For $130 a night I expected more bang for my buck. I asked to be switched from my original room because there were horrible stains on the couch and carpet-total eye soar. My second room wasn't visually bad but it had a slight foul smell. I also wasn't impressed with the breakfast choices. Wafflemaker nor microwave worked (thank God for the microwave […] in my room), minimal healthy food choices. Mostly consisted of regular bagels, small blueberry muffins, cereal, frozen boxed breakfast sandwiches(sausage egg and cheese), and apples and oranges. I was impressed by the size of the room. Very spacious. Read moreGenuine Hotels.com guest review
"Hard to find hotel"
The hotel was good for a one night event. The hotel was very difficult to find. The staff was ver helpful and courteous.Genuine Expedia guest review
Hotel was fine overall. Staff seemed to be distracted and was unavailable at check in. However it was made up with friendliness and helpfulness. Staff also answered questions regarding bedbugs truthfully (there were none from my experience). Check out was prompt and hassle free. I'm sure I'll stay here again.Genuine Hotels.com guest review
"Nice, but not great"
This hotel was difficult to find for me, using the expedia app to launch google navigation led me to another hotel! Then I manually entered the address and finally got there. The lobby was small, but nice. The clerk acted like I was disturbing his meditation or something... The room was nice, large and clean. There was a problem with my shower head […] though, but I dealt with it since it was very late and didn't want to have to change rooms. Read moreGenuine Expedia guest review
"Spartan Hotel of good value"
Considerably south of airport. convenient for Widener University. Spartan furnishings but very clean. Breakfast on site OK Average staff not overly helpful. Long taxi ride into Philadelphia. If business was in Philadelphia, I would not stay there. Located in Chester, PA one of America's most impoverished towns.Genuine Expedia guest review
"At Widener University"
We were traveling to DE and wanted a hotel just off the highway! This was very convenient to highway, easy on and off. I highly recommend this hotel to those visiting Widener U because it is across the street from campusGenuine Expedia guest review
excellent over allGenuine Hotels.com guest review
Was Good Stay Was Only One Day. Room was clean,Continatinal breakfast was good, location for parking i did not like. rate was good I would come back.Genuine Hotels.com guest review
"Nice random hotel"
I had a nice overnight rendezvous with the boyfriend & the staff was nice & the room was clean & comfy. The huge plus was the breakfast the next day with amazing waffles. The only downside was the Fox News that was on tv in the café.Genuine Expedia guest review
it was ok but not what I expected glad we were out most of the time just not anything to do close even eat had to order inGenuine Hotels.com guest review
"Close to Trainer PA"
Overall a good place to stay. No dining establishments close...Genuine Hotels.com guest review
Great Shuttle Service very friendly and informative, Great Food delivery sadly no pool witch after walking all day and doing the rocky stairs would definitely be nice.Over all satisfy 10 -15 min with hotel shuttle to airport.Genuine Hotels.com guest review
We stopped at the same hotel couple of weeks before, but on third floor. Our internet worked hardly. This time around we were on forth, no internet at all. At the same time there was heavy rain and dish stopped working. So, no TV, no internet, had to find how to spend evening. Other then internet and TV, everything was good as previous time: good breakfast, […] clean and logical (comfortable) room. Read moreGenuine Hotels.com guest review
"The room was very nice and the bed was comfortable"
I liked the hotel but the neighborhood was a lot to be desired. Since I was not from the city I was not familiar with this address. There were people around begging for money. But they did have a shuttle which was available that was nice too.Genuine Expedia guest review
"Nice hotel, near the airport...quiet area."
Conveniently near the Freeway... accessible. Friendly front desk personnelGenuine Expedia guest review
"Hotel Chester PA"
Hotel was not in a great area but police car was in the parking lot twice so that made me feel a little better. Breakfast was not impressive and I later discovered regular staff was on vacation and stuff was not ordered while she was gone so you cannot blame her. I heard her talking to a regular client and apologizing. Twice we did not get wash cloths […] and I ask for them and was told they were being washed. I ask them to bring them up and never received them. Shower curtain was too short and no matter what you did water went all over the floor. One of staff at check in was nice and another I will say was lacking in manners. I would not stay here again. Read moreGenuine Expedia guest review
"Good hotel in bad area"
This hotel was petite and had a sense of home-feeling, but its not in the best of areas. It's on one side of 95, and on the other side of 95 is the worst area surrounding Philly. The hotel parking lot is shared with the 7-11 and TD bank, and its not located right outside the hotel's front doors. You have to walk through the mini-mall type area to get […] to it. There are a lot of abandon buildings surrounding the hotel, which made it a little spooky. However, the hotel staff was very nice and accommodating and I have to say the rooms were clean. Read moreGenuine Hotels.com guest review
"Nice and clean"
The lobby is nice and well decorated. The staff was friendly. Breakfast had boiled eggs, no scrambles and the pastries were kind of old specially the croissants however you could get a good waffle, coffee, milk and juice. They gave me clean towels every time I asked. Room was clean, no cigaret smell. The bed linens need un upgrade, you can feel the […] small cotton balls, not soft. The room temperature was nice and and you can control it if you wanted to. You can use their shuttle, but you have to make arrangements to what time you need it. Overall I would recommend it. Shuttle can pick you up at the airport. Read moreGenuine Expedia guest review
"I've stayed in worse places than this. . ."
The hotel looks nice from the outside and in the lobby. The carpet on the 4th floor (where my room was located) was filthy. The carpet in my room was also less than clean. The sheets on the bed were old and pilled, making them rather scratchy. At least the bed and pillows were comfortable, the A/C worked well and the in-room fridge is nice to have. […] My main issue is with the staff -- I called had to ask for a hair dryer as the one in my room was missing -- no one brought one up, so I had to finally go down to the front desk and get one myself. The only thing this hotel has going for it is its proximity to Widener Univ. and PPL Park. Read moreGenuine Expedia guest review
"Great hotel if staff cared more"
Good hotel and location. Unfortunately, we were given a room that wasn't cleaned. Limited batter for breakfast, we didnt get to experience, because the hotel staff finished before we could het there. We stayed at the hotel on Memorial day, had to park on the street because the parking lot was being sealed.Genuine Expedia guest review
"Nice, but depends on what you are looking for"
Hotel was nice. Rooms were clean. Service was the down side. Wasn't terrible, but not what I am used to recieving from other hotel chains. Location just a hop off of 95, but not in the greatest location. Did not have any problems. If your looking for a nice clean room, this hotel is great. Looking for top service and a little more, this hotel may not […] be for you. Breakfast is bad, but 7-11 is right out the lobby door. Read moreGenuine Expedia guest review
I stayed in the hotel because I had to pick a family member up from the airport at 6am the next morning. I arrived at the hotel and was very impressed. The outside appearance was very well kept, the lobby was very clean and the lobby attendants were very kind. My room was very clean and large and the king sized bed was amazing also! The lobby provided […] us with local restaurants that delivered to our room(which I took advantage of) . In the morning they provided us with breakfast and shuttle service. I would definitely recommend and will stay there again! Read moreGenuine Expedia guest review
"Paving on Memorial Day weekend???"
The hotel was repaving their parking lot on Memorial Day weekend with a full hotel. We were warned our car would be towed if not moved by certain times. Hotel is not in the nicest area and we were approached by a homeless person as we got out of car when checking in. Continental breakfast was very disappointing. Room was clean and lots of room.Genuine Expedia guest review
"Fire Alarm and Poor Customer Service"
I was very disappointed in my stay. Some of the staff was very immature and unprofessional. In addition - the fire alarm went off at 12:15am while I was sleeping, which was very unnerving. I was left unable to sleep and my ears were ringing. The reason the alarm went off we found was because someone used hot water in the back room and the steam set […] the alarm off. This is unacceptable. The shuttle driver was very nice - his name was Jerome. Read moreGenuine Expedia guest review
"Phil. Union soccer stay"
Stayed during Widener graduation weekend (unknowingly), for nearby professional soccer game. Although the hotel was nice and location was very convenient, it was really understaffed, especially breakfast. The management should have better prepared for such a busy college weekend that was certainly known far in advance. Also, no hotel directory/ local […] info. in rooms Read moreGenuine Expedia guest review
Everyone there, with the exception of one person (there's always one), was extremely friendly and helpful and even told us things we could do the next time we were in town.Genuine Expedia guest review
It would have been nice if there was a pool, but the hotel was nice.Genuine Expedia guest review
Had a great staff...friendly, knowledgeable and could not be more willing to help and make your stay pleasant...Genuine Hotels.com guest review
The hotel staff was clueless about questions about the hotel itself. Also, the hotel staff was unable to recommend any restaurants nearby or anything nearby for that matter. There was hair in the shower and the carpets were stained. I would not stay here again.Genuine Expedia guest review
"Great value for the money"
The hotel was great but apparently none of the cab drivers know where it is. Every one of them has gotten lost. Multiple stays for training at Widener. Good value for the money.Genuine Expedia guest review
Terrible neighborhood. In a three block walk to get a pizza, I was asked for money three times. Nothing around area. Horrible parking (if it wasn't a rental car, I would not have parked).Genuine Expedia guest review
"ok place to stay"
Stayed for one night, the room only had a stand up shower which to bad but I would have preferred a full bath tub, cable channels are very limited and the dont have room service which I'm use to but other than that its comfortable and clean!Genuine Hotels.com guest review
"one day stay"
Our room was clean, quiet and modern. We would definitely stay here again if we needed to spend the night .Genuine Expedia guest review
"Quiet Hotel but lack of front desk & maid service"
Very clean and comfortable when we arrived. However front desk clerk was busy on the phone with a personal call when checking in and never set it down. Room service never took care of our room the next day so we had to go to the desk to get clean towels and toilet paper for that day. Once again when checking out I handed the keys in and was told I was […] all set while another employee was chating on the phone. Its to bad that the girls were so busy on the phone they couldnt speak with the guest because the hotel itself was very nice and enjoyed a quiet stay. Read moreGenuine Expedia guest review
awful experience at this hotel. we left and did not stay here.Genuine Hotels.com guest review
The room wasnt cleaned thoroughly prior to the previous visitors..there was hair on the sheets on the bathroom floor rose petals as soon as we walked on under the table and behind the curtainsGenuine Hotels.com guest review
"Quiet, comfortable room"
Nice room. Very quiet. Breakfast could have been better. Not much selection of breakfast items. Bagels were stale, coffee was cold. Room was clean but toiletries weren't replaced even when used up and housekeeping failed to replace my towels on one of the 2 days that I stayed. Overall, I would recommend and return to this hotel.Genuine Expedia guest review
"Hard to find this place"
Difficult to find. Entrance is not on the address street. No real signs. Parking lot not identified at all - and nearly a block from the entrance. It would seem like a new hotel, but inside that is clearly not the case. The hotel did not have my Expedia reservation on file, but they eventually accepted it and gave me a room. No restaurants in the area […] as far as the reservation clerk knew or I could find. They recommended delivery. Actually drove two towns over before I stumbled on a pizza place. The free breakfast was very minimal. Read moreGenuine Expedia guest review
"good hotel in a formerly bad location"
A little bit better than I expected .Genuine Hotels.com guest review
"nice bed, terrible location"
the location was terrible. hotel was fine. two drunk mean screaming obcenities at 3 am in courtyard for 45 minutes. apparently the hotel does not have a security staff. they need one. will never stay at that location again. asked the clerk for a nice place to have dinner and a drink and he couldn't come up with any. he was right. not one single NICE […] place to have a dinner and a drink ie applebee's, chilis, etc Read moreGenuine Expedia guest review
"Great hotel value for money."
Stayed for a Night because of Storm related issue in nj. Perfect comfort for the money i paid.Genuine Expedia guest review
"Good hotel close to airport"
We were flying out of the Philadelphia airport in the morning. Hotel was about a 10-15 minute drive so it's super convenient. Hotel also offers a shuttle to the hotel which is nice.Genuine Hotels.com guest review
"a place to crash after a late airplane"
The sheets were pilled and the pillows lumpy and uncomfortable. The mattresses were no better than average. There was no blowdryer in the room. There were (almost) enough good, clean towels. Room smelled like BO when we first entered, and the neighborhood was dangerous late at night when we got there. Street people hit us up below the hotel, and parking […] was random, on the street. Breakfast was ample with waffles. I would not go back. Read moreGenuine Hotels.com guest review
Issues that greeted us as our stay started: 1)broken shower fixture, 2)a beeping battery low smoke alarm, 3)a locked safe, and 4)a party they couldn't control. It took 4 calls to the front desk and a visit to get something done. Each call promised someone was coming up "right now" and we couldn't change rooms because the hotel was booked full. With […] the visit I had to explain everything again for the fifth time so they could document it and a room was suddenly found and it was an upgrade. The new room was nice and the rest of the stay went off much better. Read moreGenuine Expedia guest review
"I'm not happy"
To begin with, I was assigned to a handicapped accessible room. The shower device was too short (and I"m not a tall guy), making it extremely difficult to bathe without staying bent over. Worse still was the lack of soap. I was provided with a single one and a half inch square bar of soap for a two night stay and the shampoo and conditioner were not […] replenished. Because my involvement with (semi adjacent) Widener University will require me to return to the area, frequently, I am hesitant about staying at this hotel in the future. Read moreGenuine Hotels.com guest review
"Fun sexy spot in NYC"
The automatic curtain did not fully fiction. The shower leaked into the floor.Genuine Expedia guest review
"Overnight Business Stay"
The hotel was clean & organized: The staff was very accommodating and helpful. It was 10 pm, and I was in need of a few emergency copies for a presentation the next morning. The desk staff helped me out of a jam and solved my issue. Room: the room was spacious and nice. Unfortunately I had a handicap bathroom which posed some challenges. The sink area […] was very small and the shower only had a handheld sprayer (without a dock). So showering took some strategic balancing and planning. Free airport shuttle was key: The breakfast was basic but sufficient. 7-11 next door was super convenient. Good room rate value. A very workable hotel for a business overnight. Read moreGenuine Expedia guest review
"Off the beaten path"
Inside I felt fine but outside the place was not comfortable and messy by the 7-11, plus the parking was not obvious.Genuine Expedia guest review
"Nice hotel in bad area"
neighborhood is not the best, but hotel is great. shuttle service to casino and PPL Park is very convenient as walking in the area is not advisedGenuine Expedia guest review
"Great for short stays, close to airport"
I was pleasantly surprised by my stay. First of all, the proximity to the airport is great. My room was very spacious and comfortable. It had all the amenities to make my one night stay comfortable. There is a seven eleven on the ground floor right next to the hotel, which was also a nice convinience to have. This was probably the best Best Western […] I've ever stayed at. The breakfast area is clean, spacious, and filled with natural light thanks to the large windows. The breakfast food is not great, but it is sufficient. The only negatives were that my room was close to the elevator, and the noise from some rowdy guests was audible in my room. The bathroom is, while spacious, insufficiently lit in my opinion. Also, the shower head was awkward and difficult to position. I had a hard time taking a shower. The shower tends to flood outside of its boundaries, leaving the floor wet. Other than that, the room was great and the bed was comfortable. Read moreGenuine Expedia guest review
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