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"Times Square Nugget"Reviewed by a Hotels.com guest on May 6, 2012
We really enjoyed our stay. We stayed for a week and were glad to find a hotel right in the heart of Times Square. The service was definitely top notch! The front desk was courteous and the concierge was very helpful, recommending great shows and restaurants. Our room was nice. It could've been a little larger. But the bathroom was a good size and the size of the TV's and the fact that they played HD was a bonus. Also, the bed was quite comfortable. The cleaning staff did a fine job of keeping up the room. I'll definitely recommend this hotel to others.
"Consistency. You can depend on it."Reviewed by a Hotels.com guest on May 5, 2012
Finding a "GOOD THING" these days can get harder and harder. For this reason when you come across a 'good thing" it is priceless. One of the most recent "good things " that I have come across is the PARAMOUNT hotel in Times Square. The first thing that I leave the hotel impressed by is the professionalism and commitment that is demonstrated by the staff. Starting with the front desk where I was checked in by Catherine and continuing until the driver which I received at the hotel hands me my luggage at the airport. Catherine followed the details of my visit until the moment I checked out. The only dislike that I had which eventually i got over was the view of the alley where the boiler or some loud machine was placed. I know that from now on I will request a room that faces anywhere but there. If you are going to New York and plan on taking in Broadway there could not be a more perfect location. I love this hotel so much I find myself wanting to travel to NYC more. I cannot wait until my next visit to the PARAMOUNT which I hope will be in the next few weeks.
"Affordable Quickie in NY"Reviewed by a Hotels.com guest on May 5, 2012
We had a very good time and the hotel was close to work.
""Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel, within walking distance to subway for access to Manhattan (take the 7 or E and you can get to grand central, times square, penn station). Just a few blocks to local restaraunts. The room was very clean, excellent staff, free shuttle to subway. Overall an excellent place to stay if your touring new york city. One note, if you are considering a "view room" save your money, the view is obstructed by a number of taller buildings (the hotel is only 7 floors). Overall an excellent experience and I would definitely stay again, especially at the rate because of the new hotel discount. If you plan to take a cab from the hotel call one yourself because the service the hotel uses charges a flat rate to specific areas and you can get a cab on your own for cheaper generally.
"Nice hotel in the theatre district"Reviewed by a Hotels.com guest on May 5, 2012
Very nice hotel in the theatre district. Friendly and helpful staff. Basic room accomodations but very clean. Would recommend.
"Fresh" is the word for the Hotel Indigo New York Chelsea. Opened in December 2009, this boutique hotel boasts a fresh, organic design in the heart of Manhattan's Flower District, a verdant oasis brimming with profusions of freshly cut blooms. You'll also be steps from the hip and historic Chelsea neighborhood, renowned for its restaurants, nightlife, and cutting-edge shops and galleries. Walk 20 minutes up fashion-minded Seventh Avenue to reach the Theater District and Times Square, or hop aboard the subway--the train stops just a half-block away. Get your pulse racing with a brisk walk along the new High Line, an elevated park with city and Hudson River views--the closest access is three-quarters of a mile west. You can top off your day at the Empire State Building, just a half-mile from the Hotel Indigo. The panoramas from the 2 sky-high observation decks are particularly glorious at sunset.
Can't get enough of those New York views? The Indigo's chic rooftop bar faces the Midtown skyline. Stretch out on a chaise longue and sip a creative cocktail, then head downstairs for contemporary Italian cuisine at the Milan-inspired Café B. Work off some of those pasta calories in the modern, 24-hour fitness center. Another healthy perk: The hotel is entirely smoke-free.
Guestrooms are bright with natural light, gleaming hardwood floors, and colorful contemporary art. Snuggle up in luxury linens and choose from more than 150 channels on the Sony flat-screen HDTV. Enjoy a late-night snack from room service, provided for your convenience 24 hours a day. Need to check email or do a little work? Complimentary wireless Internet access is available throughout the hotel. Spa-style bathrooms feature natural Aveda products and plush robes. If you can't bear to leave Fido at home, bring him! Pets are welcome here for a surcharge.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Café B - Showcasing inventive Italian cuisine, this airy new restaurant is helmed by award-winning chef Massimo Pisati, a native of Milan. Menu highlights include New York Steak Tagliata, Fettuccine all’ Aragosta with fresh Maine lobster, and cheese ravioli with truffle butter. For dessert, try the tiramisu, from the original Treviso recipe, or the panna cotta, a specialty of the Piedmont region. Open for breakfast and dinner.
Sky B - Sip a creative cocktail and drink in the skyline views from this rooftop bar, perched 23 stories above the street. The chic decor was inspired by Milan's famous piazzas. Open nightly.
Room service is available 24 hours a day--from Café B during the day and evening, and from other sources overnight.
Hotel Indigo's modern fitness center is open 24 hours a day.
For a fresh-air workout with exhilarating views, go for a walk or run on the High Line, an elevated park with smooth-surface paths, public art, a sundeck, and wild urban greenery. The nearest access point is at 28th Street and 10th Avenue, three-quarters of a mile west of the hotel.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Only complaint was hallway noice late at night.
"Great"
Very great Hotel :) Clean, calm and nice.
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"not now"
Under construction. No rooftop bar. Dusty room. Front staff good.
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"Hotel Indigo, New York"
Hotel is well located for shopping round Macys etc. Clean and tidy, rooms are also an ok size and well looked after. Sound proofing is dismal though - whoever was in the next door room got to know each other really well. Restaurant is a bit drab but ok.
"Great hotel"
We enjoyed our stay and thought it was a great deal. The bed wasn't as comfortable as we would have liked and the sheets were a bit scratchy.
"Small but good"
Very nice hotel. Feels brand new. Had to switch from 2nd floor to higher floor to get cell reception, but hotel was extremely accomodating. Beds were extremely comfortable. Very clean. Restaurant next to lobby was very good for breakfast as well as cocktails before we went out in the eveing.
"Hotel Indigo Chelsea"
Hotel was priced at a very good value and is reasonably clean/nice, which are the only real reasons to stay here (as well as the free wifi). However, neighborhood (flower district), though not too far from Wash Square Park and Union Square, is not the same as being Midtown, in Times Square, in the heart of Soho, etc. Experienced some quirky and irritating […] things as well, such as returning from a late dinner to find my non-smoking room reeking of cigarette smoke (apparently one of the hotel employees thought my room would be perfect for a cigarette break) which caused me to have to switch rooms at 1am, and having to listen to the smoke detector going off in an adjacent unoccupied room the next morning for about 20 minutes before they came to shut it off. These things tend to color your stay! Read more
"Very Service Oriented"
The room was pretty ordinary but clean and comfortable.
"Convenient and Clean"
I like this hotel. The price was good, the condition was good. Friendly staff greets you. It was a positive experience.
"indigo hotel ny"
the walls were paper thin and we could hear EVERYTHING from our neighbors
"Great hotel"
I had a great stay at the hotel. The only problem was that when sitting at the foot of the bed, the entire bed lifted up and almost fell over our heads. Minor problem, because it only happened when sitting by the foot of the bed. It was still a wonderful stay, everyone was nice, they let us keep our bags past check out time, and we really enjoyed our […] stay. Read more
"Great location, nice rooms"
Location was accessible to many of NY's most desired sights. The immediate area around the hotel-in the flower district-was a little dirty. But the hotel itself was nice, the rooms were a bit small but comfortable. The gym was quite small and did not have a lot of weights/workout equipment, but was adequate. The staff was friendly and attentive. I […] would recommend this hotel to others! Read more
"Good hotel, Great Staff"
I was just in New York on Business for four days. I Had a great stay with only one complaint. I needed a 5am wakeup call that never came. I was lucky my internal clock woke me up. I had told the front desk clerk at 11PM and complained to the same person the next morning. Other than that it was a great stay.
"Hotel Indigo NYC Chelsea"
Easy walk from Penn Station. Clean modern hotel, very friendly people working at hotel. We plan to stay again next time in New York.
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"Modern Beauty"
The hotel room was very spacious and had beautiful decor. The bathroom had great space as well. We had an iHome so we were playing music the whole time, but the hotel itself was very peaceful. The staff were all very helpful, and I would definitely return here. There was ample street parking (free on weekends), and it's right off a busy avenue with […] tons of restaurants and shops. Read more
Location was ok- the street it is on seems a bit run down aside from other hotels. Room was nice and modern. There was a party in the roof lounge when we stayed so it was a little noisy. All in all, pretty nice but not sure it's worth the extra cost for a slightly fancier room.
"Indigo hotel"
Great boutique hotel Very helpful staff comfy beds Very convenient to subway
"nice hotel, a couple of glitches"
we spent 2 nights at the indigo. overall, it was quite nice. first, the good: loved the neighborhood, right next to the 1 train. nice little tucked away hotel, pretty room, small but nicely laid out, great bathroom, comfy bed. very gracious and helpful staff. got a great deal on the room. and a small thing: the place smelled wonderful. and the not […] so good: we arrived in a snowstorm, 25 degrees and windy. got to our room and there was cold air blowing in through the cracks between the windows and the frame. a few feet of weatherstripping would be the perfect complement for all the stylish furniture and graphic wall art. so it was kind of chilly in the room, but when we turned up the heat a few degrees, we were assaulted by a seriously in your face hvac system. it was so noisy it woke me up a few times when it kicked on during the night, and it blew very drafty cool air right on our heads. not optimal - i hope our room was an outlier and not the norm. of course, we were so busy running around having a blast that we didn't remember to tell the folks at the front desk about our climate control woes, so obviously that was not a deal breaker. Read more
"Great hotel-great location"
We loved the location as it is walkable to so many neighborhoods- theater district or 5th Ave if that is your preference. We like to walk in the Flatiron, Chelsea and Meatpacking neighborhoods- this also is only 3 blocks form the Hi Line. Hotel was quiet, clean and comfortable.
"Very good and well located"
The service was very good on the whole and I had no complaints, except for the fact that the breakfast at the ground-floor cafeteria was rather spotty and needs to improve.
"Hotel Indigo Chelsea"
The staff was very friendly and accommodating.
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"Nice rooms- a little bit away from the City"
Perfect if you want to be away from the hustle and the bustle of the City. It was a bit of a walk with our luggage to the stations. At night it was a little odd. Otherwise very nice rooms.
"Great Hotel in a great location"
This hotel is in a great location and a block away from the subway 1 train. There are many things to do in the surrounding area and it is walking distance to Time Square. The new feel to this hotel made it feel clean.
"Indigo has big rooms, is close to subway"
Nice hotel for the price. Great staff and service. Rooms are large (for NYC), but baths don't have tubs. 2 min walk to subway line 1. Quick check in and out. Would recommend this hotel over more expensive chain hotels if you are the kind of person that likes a modern, quiet hotel, but prefers to go out to eat and shop, rather than walking around a large […] hotel that has pools, shops, food, etc. Read more
"perfect everything"
beautiful inside and out, friendly staff. loved the beds.
"Lovely NYC stay"
This is a great cozy, yet modern hotel about 1/2 block away from the subway Line 1. We LOVED our two nights here! The king bed was very comfortable, the room was spotless and it felt newly renovated. We will definitely consider this place again when we return in the future. Enjoy your stay!
"Nice hotel"
Great place would recommend
"Great hotel for honeymoon stay"
Great service and a great room at Hotel Indigo. We stayed for our honeymoon, and were put on a high floor with a great view of the water towers on the buildings downtown. Hotel management even left us a bottle of champagne and a nice note wishing us luck on our marriage! Location was good, easy subway access and not too bad, walking-wise, from a lot […] of good stuff (Empire State Building, Herald Square, etc.). The rooftop bar, Sky B, was nice for happy hour; we didn't try it for late night. Breakfast at Cafe B was good, but dinner there was even better. The room was clean, and fairly spacious by NYC standards. It could get a little warm in late afternoon, because the setting sun shined in the window, but the thermostat was workable and got it comfortable pretty quickly. We enjoyed our stay, and would definitely recommend it. Read more
"perfect for us"
We were in NYC 10/22-23 for a wedding. This hotel is a two minute walk from Penn Station, 4 blocks from The Hugh Line and 3 blocks from the wedding venue. The room was well appointed and large by NYC standards. Aveda products in the bathroom and even a single-cup Keurig coffeemaker. Negatives: noisy inside and out even on the 10th floor and no black […] out shades, so room was way too bright at night. Staff was very nice and even let us check out late the day of the wedding. Had trouble getting served breakfast at the restaurant...ended up having to get the guy at the front desk to track down an employee to get us coffee and take our order. Rooftop lounge is nice. Overall a positive experience. Read more
"Hotel Indgo--NYC"
We stayed here for two nights and found the hotel staff to be friendly and knowledgable on how to navigate our trip throughout the city. The room was a typical small NYC hotel room. The bathroom was modern but shower really needs to be kept up and bleached to get rid of all those nasty tile stains in grout. Drinks on rooftop is cute but VERY over priced. […] Eelevators are extremely slow, so be patient. Overall it's not a bad place but if they want the money they ask for they should work on fixing up a few things! Read more
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The hotel was very nice soon as you walked in you felt welcomed and the staff was very friendly and helpful also when it came to booking tours and resturants and the rooms where very nice and clean as well I would stay again.
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"Indigo, Perfect, Perfect, Perfect"
When in NYC, I've tried the top to the bottom, been there, done that in the past ten years and over fifty visits. What has Hotel Indigo stand out is the outstanding commitment to detail. From the first greeting upon entering to dealing with the General Manager, and every step in between. You will not be disappointed. There is a very bright, committed […] and dedicated staff who cares. Cares about you, your comfort more than the typical.... How much revenue are we going to earn per guest. The restaurant and bar are awesome...... One need not leave a two block area of the hotel on W. 28th St., there is so much there from every area of comfort. The Flower District is fun, safe and easily accessible to two subway lines and more.... So much to see. The property is fairly priced, easy to use and comes with the benefits of a caring and devoted staff. Can't miss here. Read more
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"Decent service. Nice hotel"
Great location. Good service. The room was small, but that's Manhattan. I got a great rate. Excellent value for money. The hotel has a cocktail bar on the roof with a great view of the city. The location is perfect. Not to close to mid-town, but close enough to Chelsea and the village. And close to main subway lines. If you travel to Manhattan using […] Megabus it's perfect. The hotel is a block away from the drop-off. Read more
"Nice place to stay"
My family had a very nice mini-vacation in lower Manhattan and our stay at Hotel Indigo was uneventful, which is a good thing. The hotel is well situated and we were able to walk all the way to Chinatown and back in one day. The hotel was relatively clean, though they could do a little better job with the maintenance of the lower level where the fitness […] room and two guest computers are available. I had used the bathroom on that floor at 5:30am and when I had come back around 8:30am it had still not been cleaned from the night before. All in all, nice place to stay. Read more
"lovely gem"
I was pleasantly surprised at Hotel Indigo --- every member of the staff was so warm and friendly (not normal in NYC!!!), including the cleaning staff and just anyone working for the hotel. The room was nice, easy to work in for long hours, amenities were excellent, and the room was quiet. This hotel is a gem!
Clean room, if small. Decent location, a little out of the way for us, but for the price it was worth it. Only major con was the shower, it was only partially enclosed.
Since the hotel did not have available the room we requested, they upgraded us to a complementary suite. The room was very comfortable, clean, and trendy with a great view. We were extremely satisfied.
"Great hotel for the money ver nice staff"
Have stayed at other hotel indigo's before and this one was also very good. While the restaurant was undergoing renovations and the work out room was tiny as well as the Businees center awkward to use the overall quality was good and the price fair.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
