We were spending only one night in town for a concert. We didn't spend a lot of time there, but we were happy with our stay. The "American" breakfast was a nice treat. We added the breakfast (continental) to our room at booking and the upgraded for $3 to the "American" at the restaurant.Genuine Hotels.com guest review
"Chilly Chelsea ... HOT hotel"
room size is tight, Shower lacked really hot water and sketchy controllerGenuine Hotels.com guest review
This is my second stay. The first stay we had a better room. This room on the second floor had paint peeling off in the bathroom, the bathroom was so sloppily painted that the paint was all over the tiles in the shower, and the ihome only had a connection for old phones. A very different experience from the first stay.Genuine Hotels.com guest review
"Good Location and Top Notch Service"
Wonderful hotel, I will be staying here from now on when I come to Chelsea for business. The food is good, the rooms are clean and the staff is on point.Genuine Hotels.com guest review
Staff was amazing. Treated us like family!!Genuine Hotels.com guest review
The room was very clean, modern and a nice size. You could actually walk around the bed. The large shower was great! There was an ihome, which was nice to have. The only reason I didn't give it a 5 over all is the lobby was a bit disappointing. But again, overall lovely!Genuine Hotels.com guest review
"Friendly. Inviting. Spacious!"
With their large "entry hall", spacious bathroom, arm chair and side table"– the Indigo's rooms are an OASIS when compared with NYC's usual cramped hotel rooms.Genuine Hotels.com guest review
"Comfortable, modern - a pleasant stay"
Good location - quick walk from Penn Station and close to the #1 train. Hotel is comfortable and clean. The heat was not working when we arrived but they fixed it quickly after we informed them. Overall a pleasant stay - we would stay here again.Genuine Hotels.com guest review
Location is great. But there is construction right next door. I wish I had known otherwise I would not have booked there. But having said that the receptionist changed our room to the back of the hotel. They were really accommodating. Will not be back until construction is over.Genuine Hotels.com guest review
"A hotel in transition"
The hotel seems to be in a management/ownership transition. Fliers in the room offered room service - this has been discontinued; the list of TV channels was completely incorrect. Several of the outlets in the room didn't work. The shower, designed to be 'open' (no door), splashed water all over the bathroom floor. These are all small things, but point […] to an overall neglect on the part of management. That said, the staff was fantastic, the room was comfy, and the neighborhood is great. Read moreGenuine Hotels.com guest review
Weekend leisure stay. One of 2 elevators not working. Unacceptable for a 20 story building. DisappointedGenuine Hotels.com guest review
"Great stay, great staff, beautiful decor"
We loved our stay. It's a 6 minute walk from Penn Station and there's a delicious ramen shop across the street. The rooms are refreshingly decorated - they're boldly designed. You might not like the design but I did, and at least it wasn't boring. The bed was super comfortable and the bathroom was well designed with a small table in addition to the […] counter so you actually had somewhere to put your things (rare in hotel bathrooms I find). Also the desk staff was friendly and helpful. Instead of just giving us the walking directions we asked for to Chelsea Market, they suggested that we go just a little further and walk there on the High Line, which was lovely. Also, when our TV wasn't working (due to some random button pushing on my part), they had the engineer there in less than 5 minutes to get us back on track. Read moreGenuine Hotels.com guest review
Other than the housekeeping, the stay was great. Great location also; within walking distance to a lot of places we had planned to go.Genuine Hotels.com guest review
I've stayed here several times. And it only seems to get better. I must attribute that to the exceptional staff. Professional, friendly and efficient.Genuine Hotels.com guest review
"Great hotel, noisy heating."
Heating system too noisy, like a freight train. The hotel is otherwise amazing, one of the nicest I have stayed at. But I will unfortunately not go back due to the noise of the heating.Genuine Hotels.com guest review
"Quiet, amazing location, friendly staff"
I stayed on a Sunday night in January in a 9th-floor room. It was incredibly quiet -- this block is lined with flower shops, so no noisy nightlife. I picked this hotel mainly for proximity to Penn Station and the High Line, along with a lot of great dining destinations in Chelsea. Awesome location. I also particularly like the wood floors in the rooms […] (well, I think laminate, but anyway not carpet). Generous-sized king room, could use some coat hooks in the entry area. Shower water pressure not great but better for the environment at least! I would definitely stay here again. Read moreGenuine Hotels.com guest review
"No regrets...but, price matters."
From check-in and Mike at the desk, to checkout with the help of the bell staff, it was a good experience. You really have to like the location. Easy access to everything. I like walking the streets of NY, and having two main subway lines within a block makes getting back simple after a long journey out from the hotel. The room was nicely appointed. […] Stay in the front of the hotel, high up. I didn't make it to the rooftop bar, but when I go back in the spring, and I will stay here, I will check it out. Two thumbs up. Price, of course, matters. I feel like a night in the mid 200s with tax is what it should be. I think it may be much more than that when it's warmer. Read moreGenuine Hotels.com guest review
"Great stay at Hotel Indigo"
Really friendly and helpful staff. Great location.Genuine Hotels.com guest review
"Oasis in Chelsea"
It was quiet and spacious - two things we didn't expect yet truly appreciated.Genuine Hotels.com guest review
"A great hotel for the price"
A perfect hotel for those wanting a reasonable room in Chelsea NY. Ask for a room in the rear, nice and quiet. The staff were very friendly, my only gripe is they use plastic glasses on the roof top bar.. No pool why? Great views and a fun place, please use glasses... The Cosmo was to die for and my wine would have been a lot more enjoyable in a glass […] glass. Read moreGenuine Hotels.com guest review
"Perfect for anything around Madison Square Gardens"
Great beds. Clean Rooms. Unique character.Genuine Hotels.com guest review
"Perfect stay !"
Our stay was very last-minute, but the staff were gracious and willing to accommodate us on short notice. The hotel itself is absolutely flawless, as are the rooms. This is one of the best neighborhoods in NYC, to be sure.Genuine Hotels.com guest review
Great hotel, great location. Construction on the street made it a little difficult to find, but even that wasn't too much of a hassle.Genuine Hotels.com guest review
"Great location and Great hotel!!!!"
Had a great experience staying at Indigo Hotel! Was there for 5 nights. Staff was friendly and helpful. Great location in Chelsea flower district. The resturant Stix was fantastic had drinks or ate there everyday. This will definitely be my new spot whenever I stay in the city. Price was very reasonable.Genuine Expedia guest review
Right by the #1metro line to go to Broadway plays, or stay on for a few more stops and get off at Central Park. Cute hotel with very comfortable beds. Small but nice rooms. We were there for the second time and will for sure return to this location when we need a Chelsea fix.Genuine Expedia guest review
"Nice hotel, centrally located"
Booked two rooms here for 5 people visiting from LA for 3 days/3 nights. I like where this hotel is located as it's one block from the 1 train which takes you all the way up to West Bronx and all the way down to South Ferry and runs through all the main attractions like Times Square, Canal Street, One World Trade, etc. There's not too much to do directly […] outside the hotel as it's located in the "Flower" district so the hotel does seem out of place, but once you walk into the lobby, you're in a whole new world. Read moreGenuine Expedia guest review
"Great Hotel for the price!"
Loved the hotel and the rooftop bar! Wished for more bars and nice restaurants around the hotel.Genuine Hotels.com guest review
"Nice place to stay in NYC"
The lack of a shower door was really annoying. They also took a while to deliver extra towels. Other than that, it was a nice hotel.Genuine Hotels.com guest review
The hotel is located a few blocks from Penn Station and MSG in the flower middle of the flower district. Because there really isn't anything else nearby, if you are returning to your hotel late at night, it makes for a dark walk. The lobby is tiny and doesnt feel welcoming. The check-in desk can fit 2 maybe 3 people and there is a long couch by the […] elevator that can seat maybe 4 people and thats it. Our room was very small as well. No bathtub just a small shower. We are used to NYC hotels but was a little disappointed in this one for the amount that we paid. They may have been going for chic but it comes off a little unwelcoming instead. Read moreGenuine Hotels.com guest review
"Great hotel location and service"
Great hotel. When a rowdy guest caused an issue the hotel moved us with no problem or hesitation. Excellent roof top bar and location.Genuine Hotels.com guest review
The hotel was much more basic than I was expecting. The room felt dingy and there was mold in the shower. The hotel also had a strange smell. The staff was friendly but the over all conditions of the hotel left much to be desired.Genuine Hotels.com guest review
"Mother Daughter NYC Weekend"
Thoroughly enjoyed our stay at Hotel Indigo Chelsea. Wonderful room and staff. Great roof top bar looking south with great view of the new Freedom Tower. Very convenient location.Genuine Expedia guest review
"Nice hotel in a great location."
The rooms were nice and the staff was very pleasant. It was in a location that was very accessible.Genuine Expedia guest review
"A great hoiel"
Loved this hotel!!! comfortable trendy and friendlyGenuine Hotels.com guest review
Nice, clean, modern hotel. And the location was good! Would definitely stay here again!Genuine Expedia guest review
"Clean, friendly, roof deck"
Wonderful, clean, friendly. Most importantly, no offensive smells and great Aveda bath products. Not the most fancy, but the roof deck and efficiency made up for it.Genuine Hotels.com guest review
"Love the rooms"
This is the 1st time we stayed in a hotel in NYC where you had room to walk around! Great closet space with room for my husband and I. We were celebrating our anniversary and the clerk at the front desk gave us 2 $15.00 vouchers to spend on amenities in the room. We will definitely stay again. :)Genuine Hotels.com guest review
"Disappointed after previous stay"
I stayed here about 5 years ago and it was awesome. This time, the hotel seems to have done a cheap upgrade. My bathroom was very nice, until you look more closely and see the paint peeling off of the masking tape on the ceiling that was painted over and the smears of paint on the shower tile. Also, the restaurant and roof bar was closed without any […] notice to those with reservations. Not the same experience. Read moreGenuine Hotels.com guest review
"Great Rate = Low Floor & Air Shaft"
If you book with a low rate, be prepared to be on the lowest floor facing an air shaft. Low as in second floor. At least in the back so quieter than front. Front desk staff stand at their post like mannequins during the day. They make a mild effort to be pleasant but their disdain for the low rate you booked is all to apparent. My suggestion for management […] -- treat all your guests equally and cut the false pleasantries. Read moreGenuine Hotels.com guest review
"Great Hotel Option"
We recently stayed at The Hotel Indigo Chelsea (me, husband, daughter, and lab/chow mix dog). We had a suite that was large for NYC and they were terrific about the dog. This was the first hotel our dog was able to settle down in easily and he was not anxious or barking when we left to do things around the City. We loved being on W 28th street with […] the wholesale flower sellers and the City hustle and bustle. Our rate was super because the restaurant is currently closed for renovation, but that did not concern us as there are plenty of nearby food options. Read moreGenuine Hotels.com guest review
"flower district hotel"
this is a very nice hotel with very comfortable beds. It is unfortunate the restaurant was closed during our stay but this was due to renovation. There was also no hotel bar. A minor criticism is that we reserved the room for 4 people -but only three towels were provided. All double rooms should have 4 towels. Another criticism relates to the trucks […] that deliver the flowers- there was some early morning delivery noise in the district that woke us up. Read moreGenuine Hotels.com guest review
unfortunately the hotel was in the midst of major construction..loud, crowded street..phone in the room did not work and the tv needed to be repaired. Disappointed overall with the overall stayGenuine Hotels.com guest review
Experience was great. Staff was extremely friendly and hotel was very nice. My room for the most part was very clean, but it would have been nice to have fresh clean glasses and coffee cups the next day and cream and sugar for the coffee. Other than that, experience was great. Thank you.Genuine Expedia guest review
The room was very clean and located in the heart of the city. Very convenient to everything.Genuine Expedia guest review
Always a treat to stay at Indigo. Rooms are small but that's to be expected in NY. Located close to subway, Penn Station, Chelsea and great restaurants. Safe, clean, comfortable choice.Genuine Hotels.com guest review
The staff weren't the friendliest bunch in the world but the hotel is in a very convenient location to the whole of Manhattan and the room was very clean. Likewise, the neighborhood is good but a bit noisy throughout the night.Genuine Hotels.com guest review
"Great Location, Satisfying Stay"
The hotel was perfect for me and my daughter, who was touring the nearby Fashion Institute of Technology. We were steps away from FIT on this street that is lined with busy flower markets. Nearby was also subway station and we were within walking distance of Empire State Building, Madison Square Garden, Broadway and Times Square. The hotel itself had […] pleasing decor and friendly staff. There was some construction (August 2014) and it was right outside our room on the second floor, but we slept in one day and it really didn't bother us at all. Read moreGenuine Hotels.com guest review
My daughter and I stayed here for 4 nights and really enjoyed the location as well as the beautiful and spacious room. One evening we had to get a rollaway because a friend of hers decided to stay in the city. The room was still very spacious even with the rollaway. Front desk staff as well as the staff in the breakfast room were very helpful. I will […] definitely stay here again since the location is very central to everything in NYC. Read moreGenuine Hotels.com guest review
"Nice place, nice location"
My husband and I stayed here and neither one of us can think of any idea for improvements or any complaints. The hotel was very walkable to transportation and major attractions like the empire state building, times square, bryant park, etc. The room was nice, the king bed comfy, and the staff very friendly. Overall a good experience and I'd definitely […] recommend it to anyone looking to stay in the area! Read moreGenuine Expedia guest review
"Very good hotel in a very convenient location."
Checked in slightly early. Got a nice, light room facing 28th St. Modern, simple decor. The room was small, but well-designed. Wireless was not great. Bathroom was small, but well-designed and everything worked well. The TV was not working, but a staff person showed up right away to fix it. The lobby and restaurant were under construction. Overall a […] very nice place to stay. Very quiet for that part of town. Read moreGenuine Expedia guest review
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