"A great hoiel"
Loved this hotel!!! comfortable trendy and friendlyGenuine Hotels.com guest review
"Clean, friendly, roof deck"
Wonderful, clean, friendly. Most importantly, no offensive smells and great Aveda bath products. Not the most fancy, but the roof deck and efficiency made up for it.Genuine Hotels.com guest review
"Love the rooms"
This is the 1st time we stayed in a hotel in NYC where you had room to walk around! Great closet space with room for my husband and I. We were celebrating our anniversary and the clerk at the front desk gave us 2 $15.00 vouchers to spend on amenities in the room. We will definitely stay again. :)Genuine Hotels.com guest review
"Disappointed after previous stay"
I stayed here about 5 years ago and it was awesome. This time, the hotel seems to have done a cheap upgrade. My bathroom was very nice, until you look more closely and see the paint peeling off of the masking tape on the ceiling that was painted over and the smears of paint on the shower tile. Also, the restaurant and roof bar was closed without any […] notice to those with reservations. Not the same experience. Read moreGenuine Hotels.com guest review
"Great Rate = Low Floor & Air Shaft"
If you book with a low rate, be prepared to be on the lowest floor facing an air shaft. Low as in second floor. At least in the back so quieter than front. Front desk staff stand at their post like mannequins during the day. They make a mild effort to be pleasant but their disdain for the low rate you booked is all to apparent. My suggestion for management […] -- treat all your guests equally and cut the false pleasantries. Read moreGenuine Hotels.com guest review
"Great Hotel Option"
We recently stayed at The Hotel Indigo Chelsea (me, husband, daughter, and lab/chow mix dog). We had a suite that was large for NYC and they were terrific about the dog. This was the first hotel our dog was able to settle down in easily and he was not anxious or barking when we left to do things around the City. We loved being on W 28th street with […] the wholesale flower sellers and the City hustle and bustle. Our rate was super because the restaurant is currently closed for renovation, but that did not concern us as there are plenty of nearby food options. Read moreGenuine Hotels.com guest review
"flower district hotel"
this is a very nice hotel with very comfortable beds. It is unfortunate the restaurant was closed during our stay but this was due to renovation. There was also no hotel bar. A minor criticism is that we reserved the room for 4 people -but only three towels were provided. All double rooms should have 4 towels. Another criticism relates to the trucks […] that deliver the flowers- there was some early morning delivery noise in the district that woke us up. Read moreGenuine Hotels.com guest review
unfortunately the hotel was in the midst of major construction..loud, crowded street..phone in the room did not work and the tv needed to be repaired. Disappointed overall with the overall stayGenuine Hotels.com guest review
Always a treat to stay at Indigo. Rooms are small but that's to be expected in NY. Located close to subway, Penn Station, Chelsea and great restaurants. Safe, clean, comfortable choice.Genuine Hotels.com guest review
The staff weren't the friendliest bunch in the world but the hotel is in a very convenient location to the whole of Manhattan and the room was very clean. Likewise, the neighborhood is good but a bit noisy throughout the night.Genuine Hotels.com guest review
"Great Location, Satisfying Stay"
The hotel was perfect for me and my daughter, who was touring the nearby Fashion Institute of Technology. We were steps away from FIT on this street that is lined with busy flower markets. Nearby was also subway station and we were within walking distance of Empire State Building, Madison Square Garden, Broadway and Times Square. The hotel itself had […] pleasing decor and friendly staff. There was some construction (August 2014) and it was right outside our room on the second floor, but we slept in one day and it really didn't bother us at all. Read moreGenuine Hotels.com guest review
My daughter and I stayed here for 4 nights and really enjoyed the location as well as the beautiful and spacious room. One evening we had to get a rollaway because a friend of hers decided to stay in the city. The room was still very spacious even with the rollaway. Front desk staff as well as the staff in the breakfast room were very helpful. I will […] definitely stay here again since the location is very central to everything in NYC. Read moreGenuine Hotels.com guest review
"Perfect for Business Overnight"
I was pleased with stay overall. Front desk staff was kind and efficient, room size was fine for an overnight business trip - bigger than I expected for NYC. Shower was nice and climate control in room was right on and comfortable. The location was convenient for me to and from meeting in Chelsea area and to and from Penn Station. Many reasonable casual […] dinning options within one or two blocks. I would stay again when in town on business. Read moreGenuine Hotels.com guest review
"For a restful stay"
Had a great night of sleep at this very comfortable and clean hotel. Aveda bath supplies were a nice touch. Sad that the roof bar was closed, but that wasn't the main reason for our stay. Would definitely recommend to our friends.Genuine Hotels.com guest review
"A great little pied a terre in NYC"
This is a nice little discovery. A great base for a stay in NYC if you dont need extensive business facilities or a large luxurious room. Kudos to the very nice efficient and professional staff.Genuine Expedia guest review
Depending on what rate you get, this could be quite a good deal on a nice, convenient place to stay. It's simultaneously no-frills (no pushy bellhops, pressure to tip) with nice touches (free wifi, lots of cable channels, quality products in the bathroom set) in just the right proportions. If I could get the same rate again I'd happily stay here in […] the future. Read moreGenuine Hotels.com guest review
"Friendly, Clean, Convenient"
My daughter and I had a wonderful stay at the Hotel Indigo. We were in the City for college tours. The staff was friendly, professional and willing to help. The room was clean and contemporary -- just enough space for a stay in New York. It was great to step out every morning and be among the wholesale flower vendors on the block. I would definitely […] stay there again. Read moreGenuine Hotels.com guest review
"Overall very Great"
Very nice hotel, great service up front as well, everyone was very welcoming. Rooms were very nice, hardwood floors and nice small bathroom.Genuine Hotels.com guest review
"Construction but still good"
Fine, albeit construction noise and scaffolding around it. Good breakfast. Priced accordingly. Room was small but nice.Genuine Hotels.com guest review
The hotel is comfortable, well maintained with decent amenities.In between midtown and lower Manhattan so there is somewhat of a walk, taxi or subway ride to some sights.Staff was pleasant and responsive to questions and needs during my stay.Genuine Hotels.com guest review
"Reasonable by NYC standards"
It was fine. We didn't spend much time in the hotel. A couple gripes: the rooftop bar was closed for renovation and none of the rooms has a bathtub. Also the shower has no door and the design allows some water to splash onto the bathroom floor when showering. Otherwise the place is fine and just a block to the subway.Genuine Hotels.com guest review
Such a great surprise! Great hotel located between all major tourist locales!Genuine Expedia guest review
"Great value for money"
The Indigo in Chelsea is an amazing value for money. Not the nicest hotel I've ever stayed in but very clean, comfortable and centrally located for a surprisingly low cost. Would highly recommend.Genuine Hotels.com guest review
"Tiny, noisy-don't stay below 10th floor"
Lots of street noise, people can easily look into your window.Genuine Hotels.com guest review
"Good for my purposes"
The hotel was very convenient to my work. The staff were friendly. I had one of the larger rooms, and it is not that big. I had hoped to be able to do yoga in my room, but there wasn't the space. There is pretty much a bed, a chair, a desk and a long entry hallway. But, it was clean and quiet and the furniture showed only minimal wear and tear.Genuine Hotels.com guest review
The hotel was lovely and staff was great. My only complaint was our room service breakfast. It was really substandard for the price. Coffee served in paper cups, paper napkins. We decided to splurge and get it in the room and our omelet and eggs benny were terrible. Otherwise the room was great.Genuine Hotels.com guest review
"Will come back"
Friendly,helpful staff. Well appointed rooms,comfortable bed and excellent air conditioning. The street is not the prettiest, but then again it is in the heart of the flower district and the location was perfect for us.Wonderful flower shops all around. Just wish the rooftop bar had not been undergoing renovations. Will definitely come back as it is […] a perfect location for our visits. Read moreGenuine Hotels.com guest review
Nice hotel, rooms are small but very adequate and expected for New York. Location is good, 1/2 block to #1 train which is fairly convenient.Genuine Hotels.com guest review
"Hotel area is under heavy construction and dirty"
Hotel area is under heavy construction and dirty, hotel itself is meh but trying, there are better but there are worse too.Genuine Expedia guest review
"Change of heart"
Arrived late in the evening and was so disappointed finding the hotel on a dark side street with closed businesses with metal roll down doors and trash bags piled on the sidewalk. My first thought was I hate it here I will change hotels tomorrow. Then when we woke and went outside we discovered we were in the center of the flower district and the sidewalks […] were filled with beautiful flowers and greenery which was so pleasant to wake up to. Loved it! Great location close to wonderful eateries shopping everything we wanted with the flowers as a special bonus. Read moreGenuine Hotels.com guest review
"Good location for west side activities"
Room was okay and was not too small. Coffee maker didn't work.Genuine Expedia guest review
"Hotel Indigo Chelsea New Your City"
This is one of the best places we ever stayed. Great location to all points of the city. The hotel was nicely appointed with lovely clean rooms. The staff was amazingly friendly and attentive. They made our special trip even more spectacular. We can't thank then enough. To our surprise, Hotels. Com requested a special room for us. Great job.Genuine Hotels.com guest review
The staff is outstanding! Incredibly friendly, helpful and warm. Good restaurant, good location.Genuine Hotels.com guest review
"Great Hotel Reasonable Price"
The staff was attentive and helpful. I Would definitely stay here again when I am back in NYC.Genuine Hotels.com guest review
Check in was perfect, check out disgusting, I was surprised being suspected for taking something from mini bar, and waiting for like 10 minutes for check out. Stupid the price for the room was almost 400.Genuine Expedia guest review
"OK hotel near Penn Station"
The street isn't very welcoming nor is there much to offer food/coffee/store close by. It's a small lobby, friendly desk, but not much space to meet up with people. Seating stretching out from restaurant area in back made it look like the restaurant was closed, unwelcoming. Upon actually going back there for breakfast, it was bright and pleasant with […] very nice service, good basic breakfasts. Room was almost nicely stylish, the worn looking wood floor made it seem older and in need of a little attention. The bathroom, though, was very up-to-date, clean, and had good amenities. Good if you're paying less than a fancier hotel and not spending much time there, also if you're looking to be between theater district and Chelsea/Soho area. Subway nearby. Read moreGenuine Hotels.com guest review
Excellent service, decent place. Easy, comfortable stay in this busy part of town. Clean, comfortable beds. The floor could've been a bit cleaner. The white towel became a little blackened. I couldn't get the sink to drain...? All in all, good.Genuine Hotels.com guest review
"Not all that it's cracked up to be"
Location is in the flower district and they fail to mention this in the booking info. The rooftop is not available most daylight hours and the only other rooftop is at the hilton the next block over but also only after 5pm (It's much better than indigo). Staff is nice.Genuine Hotels.com guest review
"Fashion District & Javits Visit"
Great spot to get to Javits and Fashion District vendors. It's nice they have a restaurant but few food selections and I was freezing while sitting there to eat. Waiter was nice but very inexperienced. He did room service too and forgot the cutlery and took the rolling table away at time of delivering the food. Didn't tell me tip was already included […] in the bill when I gave him a separate tip. I could tell he was inexperienced so I give him a little slack for that. Room was great. Not many good eating choices nearby. But I would stay there again for the nice room and convenience. Read moreGenuine Hotels.com guest review
"Great location- flower district"
Very much enjoyed our stay. We will return! Walking distance from penn station. Great restaurants nearby and easy walking to the Village or Times Square. Very happy with this hotel! Great value.Genuine Hotels.com guest review
"Close to the train station"
Reasonable room rates, comfortable bedding, great staff.Genuine Expedia guest review
"Thanks, Hotel Indigo"
I would definitely stay here again. From the moment we approached the front desk, Jeffrey welcomed us so genuinely and we knew that our special weekend away would be perfect. Everyone was extremely kind and helpful. And, for me, that says alot since I feel that true customer service is a lost art. Also, the cleanliness and state of the hotel was in […] great condition. I would definitely recommend this location to anyone. Read moreGenuine Hotels.com guest review
"Surprisingly nice hotel - close to everything"
Checked in - Front Desk staff were California-nice! Room was very clean and they made excellent use of the space. Really nice for the price, location, amenities and overall feel - the cool factor is quite high.Genuine Expedia guest review
Love the neighborhood .nice restaurants,shops,flower dealers(nice to be a bit out of the madness of midtown)The staff are very polished but, the lobby is a bit shabby and the room was very small.Nice to stay a bit out of midtown but,miss the luxuries....Genuine Hotels.com guest review
Great location. We arrived by train took 10 min to walk to hotel. Hotel staff friendly, room clean, minor traffic noise from 9th floor but expected in the city, bed very comfortable. Would definitely stay here again.Genuine Hotels.com guest review
Not a good price-value relation, paid 334 dollars for a night and I am sure would get a room much better in that location. Wifi didn't work in my room, heater as well. Asked for a one hour more for check out, upon arrival, and they just were not able to do it. Room was dark and cold, terrible view. Not recommendedGenuine Expedia guest review
Very pleasant experience. Bigger than most NY hotels with ample bathroom and room space.Genuine Expedia guest review
The room was nice, but very tight. Coffee was supplied when we arrived, but was not replaced on additional days. Menu was varied and reasonable. Construction in the area made it a bit difficult to find the hotel, but this will be temporary. The website indicated the hotel was across from Bryant Park when it was in the area. Minor adjustment. We would […] stay here again. Read moreGenuine Hotels.com guest review
The room itself was fine. The staff friendly. A problem in the room was solved quickly. Unfortunately, the lobby smelled of ginger air freshener I found it difficult to tolerate for any length of time. The hotel is located on one of those odd New York streets. This one is filled with silk flower wholesale shops. The sidewalks are crowded with foilage. […] I didn't feel comfortable and won't stag there again. Read moreGenuine Hotels.com guest review
"Great room, friendly service"
Hotel indigo is a charming hotel. The team that greeted me was friendly and open to conversation. I appreciate the fact that a key is required to take the elevator to any floor as well as to enter the room. Each room has a very comfortable bed and sufficient space is to not feel cramped. The only issue I ran into was the television. The controls did […] not work however someone came up and quickly resolve that. Unlike some surrounding hotels, breakfast is not included in the rate. When I did eat there the food was well-prepared and again the service was very friendly and accommodating. I would certainly stay in hotel indigo again in the future. Read moreGenuine Hotels.com guest review
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