For a NY hotel the room and bathroom were perfectly sized. The staff were friendly and I felt very safe walking to/from the hotel late at night. The only drawback was the construction happening in the building next door. But, then again, there is always city noise in this neighborhood. An unexpected delight was waking up after having arrived the night […] prior (in the dark) to find that I had a view of the flower wholesale market! Read moreGenuine Hotels.com guest review
"great place to sleep"
clean, good service. Simple and convenient.Genuine Hotels.com guest review
"Great hotel and staff"
I stayed here recently for a quick trip to NYC and had a wonderful experience. As a frequent business traveler, this hotel rated very highly in my book for staff friendliness, cleanliness, and quiet. No matter the request, I found the staff happy to oblige and just friendly in general. The location is also perfect for activities both uptown and downtown […] with a central location and a subway just 2 short blocks away. And finally, not everyone might care about this, but the location in the middle of the flower wholesale district lent it additional charm, particularly following this tough winter! Read moreGenuine Expedia guest review
"Morning honking starts at 4am"
Area businesses on this street start at 4am. Lots of honking and noise as they jockey trucks for delivery positions on the street.. The hotel was wonderful, I just wish that I wasn't on the 4th floor quite so close to all the early morning street sounds.Genuine Hotels.com guest review
"Lovely Room in a Great Neighbourhood"
I was very my happy with my stay at the Hotel Indigo. The staff were friendly. The room was a good size, the linens were nice, and the bed was comfortable. I particularly enjoyed the shower. My room, which was at the back of the hotel, was very quiet. The hotel is in a good neighbourhood with good restaurants and cafes a short walk away. It is also […] close to a number of subway lanes, which makes it convenient to getting around. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Great location, comfortable hotel.Genuine Hotels.com guest review
"Very nice hotel...would stay there again."
Needed to be in the Chelsea area for business. This was my first time at the Indigo and I found it to be very nice. They went out of their way to get me an early check in. About 20 minutes after I checked in I received a phone call asking if everything was OK (nice touch). Room was clean and comfortable. Had a light breakfast in the bar / restaurant. […] Tasty and good service. Read moreGenuine Hotels.com guest review
"Always feel at home at the Indigo"
The staff is warm and friendly, offering great restaurant suggestions. Beds/pillows are perfect; linens are good; room is comfortable. I have stayed at the Indigo 3 or 4 times and always have a wonderful experience. Love the Chelsea neighborhood.Genuine Hotels.com guest review
"Had a great stay"
Great hotel. Good value. One thing I am a stickler about is the noise level of the HVAC in a room. This hotel had the quietest unit I've experienced and it kept the temp of the room just right without working overtime. I slept well, and that's rare.Genuine Hotels.com guest review
"Very cozy place in the Flower District"
Overall a very nice place, with more room than I would expect in Manhattan at that rate. The employees are very friendly and helpful. Also very convenient to hop down the block to get flowers to brighten up your day. The only minor gripe is that while this place is not far from many places, it's not that close to much. Still, very worthwhile.Genuine Hotels.com guest review
"Very nice short walk to Times Square"
We arrived and the gentleman at the front was very helpful and took my car to Ark. the young woman was very helpful and provided us with a map and off we went. The next day, the man at the garage dropped off my car, we got in and the car went completely dead. The bellman at the front called the guy from the garage for a jump twice, and helped us try […] to find someone to come and tow it away.The staff was very helpful. Read moreGenuine Expedia guest review
"Convenient to Midtown, Chelsea & Subways"
Rooms are larger than some other IHG properties, beds were certainly more comfortable. Staff was friendly and there were no problems with noise from guests or anything else happening in the neighborhood. 1 train is right up the block and a short walk to Penn Station. Wireless Internet service could be improved, but this is common to most hotels.Genuine Hotels.com guest review
We come into the city about twice a year. We are not times square kind of new york tourists. We love chelsea, the village and soho. This was the perfect hotel for us. It is right in the middle of midtown. We walked to everything we wanted to do. The hotel is small and cozy. The customer service was a lot better than the large hotels we have stayed at […] in the past. The nightly rates are affordable, there is cheap parking available even prior to check in, and the standard rooms come with a king size bed. We couldn't have been more satisfied. Read moreGenuine Hotels.com guest review
I had a great stay at this hotel. The location was great! The staff was very friendly and were extremely helpful with directions and recommendations on where to go for some great nightlife. The hotel room was very clean and the king sized bed was great! I was even a little late checking out and they were very flexible with me. I couldn't have been more […] happy with my stay and would recommend this hotel to any and everyone! Read moreGenuine Expedia guest review
"Nice hotel, located in the flower district."
Happy with our stay, liked the hotel and room. Only issue is the noise forced heat makes - that took some getting used to.Genuine Expedia guest review
"Great location, quiet, clean, beautiful rooms."
I love the indigo color scheme and room decor, and felt very comfortable. Great walk through the wholesale flower district on my way to shopping, easy access to subway, lots of cabs to get wherever. Perfect for short stays.Genuine Expedia guest review
"Great hotel for the price"
This hotel was definitely worth it for the price. We loved the design of the room and it was very clean. The staff was extremely nice and helpful. The only drawback was the construction right outside the hotel (not noisy, just not pretty) and the street, which was not the nicest. We would stay there again if we got the same rate.Genuine Hotels.com guest review
"This hotel is not bad for the price"
Hotel indigo was cute, very pretty room and beautiful bathroom. Loved that they have Aveda bath products. The attitude at the front desk when I was checking in could have been a bit warmer and more welcoming. I was annoyed with the elevator key card thing too, I stood in the elevator for like 10 mins tryin to figure out why it wasn't working. Overall […] though not a bad stay. If you're looking for a comfortable well decorated room in Chelsea, hotel indigo is a lovely choice, but I'd recommend that the front desk be a little bit nicer. Read moreGenuine Expedia guest review
"Not a good experience"
Several problems during my stay. First the heating system didn't work in any of the nights that I was there (6 in total) during a REALLY cold week in NY (down to 10 degrees). Second, they don't put enough towels for the amount of people that fit in the room, and when I requested more, they took them the next day (without letting us know about it). Finally, […] the size of the room is tiny, and there is pretty much no closet space available. I wouldn't stay in this hotel again Read moreGenuine Hotels.com guest review
Marvelous staff. Appreciated the TV offerings. The guest chair was pretty comfortable. Very conveniently located. First hotel in NYC I've stayed in that I would return. Very happy.Genuine Hotels.com guest review
"Nice, quick stay."
Stayed at here for one night. No problems at all. Rooms were clean, staff very professional and polite. Very easy walk from Penn Station.Genuine Expedia guest review
"Amazing staff !"
The best part of this hotel is the staff members. They were so friendly and helpful and greeted us with big smiles. The rooms were clean, just wish there was a little more room, but it's New York City afterallGenuine Hotels.com guest review
Nice, fairly clean and modern. Staff were friendly. 28th St. is kind of grungy though--be careful about walking towards 6th Ave. 7th Ave. direction is fine. Close to the subway and Penn Station. Room was a bit worn, but nice. Somewhat chilly, but it was an exceptionally cold night. Laminate floors beats carpet. The headboard was a little gross some […] kind of cracked vinyl or leather--seemed dirty. An extremely good value. Read moreGenuine Hotels.com guest review
I'm originally from NYC and was visiting back home. This was a great hotel. Wonderful service, lovely gym and you can't beat the location. Overall great overnight stay!! I would come back for sure.Genuine Hotels.com guest review
Room was very nice. Loved the wooden floors. Quiet and pleasant experience.Genuine Expedia guest review
The hotel was conveniently located, the staff was friendly and quick in registering us. The room was clean and an average size for NYC. Very nice bathroom and toiletries. I would stay again.Genuine Hotels.com guest review
The hotel is near the Avenue of the America's and very convenient to public transit and cab service. Valet parking was great! Hotel was clean, modern, and had a great breakfast in the restaurant. Overall, a great experience!Genuine Hotels.com guest review
The decor was wonderful, the bed was comfortable. Everything about the hotel we liked. Only one thing we'd like to change - the bathroom had only a fixed shower head. No bidet, no bath, no flexible shower head.Genuine Hotels.com guest review
It was a perfect stay, no worries at all. One issue but not major. The TV wasn't hooked up, so just made a quick call to maintenance and it took 10 mins.Genuine Hotels.com guest review
My friend and I came into the city for our birthdays and we had a blast. Great hotelGenuine Hotels.com guest review
"HORRIBLE FRONT DESK STAFF"
I LOST MY CREDIT CARD AND DIDN'T HAVE IT FOR INCIDENTALS. HOTEL WOULD NOT ACCEPT CASH DEPOSIT AND REFUSED TO LET ME CHECK IN. THEY CANCELLED AND REFUNDED HOTEL STAY. I WENT ACROSS THE STREET AND STAYED AT THE MARRIOTT COURTYARD...NO PROBLEMS AT ALL WITH CASH PAYMENT. THREE DAYS LATER HOTEL INDIGO CHARGED ME AGAIN FOR THE HOTEL STAY. I WENT BALLISTIC […] AS YOU CAN IMAGINE. STAY AWAY FROM THIS PLACE Read moreGenuine Hotels.com guest review
"OK HOTEL IN NYC - IRRITATING DESIGN FEATURES"
Hotel was reasonably clean & located conveniently off 6th Ave in Chelsea. Neighborhood is the commercial flower district with activity beginning early each day. Style was modern with clean lines but 1/2 glass shower door guarantees water on the floor and the stupidly designed clothes hooks look nice but don't work - towels slip off onto the wet floor. […] Our room got very early sunlight (appreciated in NYC) but there were no blinds (only sheer decorative curtains) that don't keep it away from early morning sleepers eyes. Comfortable bed & sheets. Friendly staff. A generally OK choice but nothing great. Read moreGenuine Hotels.com guest review
Clean Decent hotel with small rooms I would stay here again!!!Genuine Expedia guest review
"QUIET AND CLEAN IN NYC"
We stayed two nites in February and had the best sleep in years. The room was VERY quiet even though we were near elevator. CLEAN!! comfortable, We took a shot at an unknown to us, and won! Room is on the small side, but big enough for two and certainly big enough for NYC since we don't spend lots of time in the room.Genuine Expedia guest review
Hotel staff was exceptionally put together. Lobby smelled like heaven.!Genuine Hotels.com guest review
"Good hotel in flower district on edge of Chelsea"
Overall, very pleasant to stay here. However, huge laundry bins were parked outside our room and the elevators every night. Very unsightly. Attention to detail and follow through was okay not great.Genuine Expedia guest review
"Great hotel experience"
I've seen this hotel several times online, but this was the first time I booked. It was in a really convenient location and the hotel itself was really great. The front desk staff was awesome. We didn't eat in the restaurant, but it was nice that they had a full restaurant in the hotel. I definitely plan to stay here again the next time I'm in NYC.Genuine Hotels.com guest review
"Wow outstanding hotel for price"
Got a room for. 99 right off penn station convient and hotel.com got it for. 99 versus the going rate in New York of well over 200 I will do it againGenuine Hotels.com guest review
My room was extremely cold due to cold weather. I brought this issue to the attention of the hotel engineer. Even though he explain why the room was cold the problem never corrected itself. When I checked out the next day; the front desk attendant ask me how was my stay. I told her that I had a very uncomfortable night due to the cold air blowing from […] the air conditioner. Her response was; I apologize for that Mr. Hadley but thank you for staying with us. She could have offered me a discount or free stay to be usesd at another time. Read moreGenuine Hotels.com guest review
Great experience. I loved the lighting and bed size. Was excited that cable was provided for me to watch the Knick game. The bathroom was nice and unquie in the way the shower door was positioned. I would recommended this hotel for a nice 2-3 short stay.Genuine Hotels.com guest review
"Chic hotel in the heart of Chelsea. Close to all"
Loved itGenuine Hotels.com guest review
"Great hotel room with good space"
I liked this hotel, I stayed in a king room. Good size for NYC and I love Chelsea. Bathroom was also a nice size. Only reason I didn't give it all 5 stars is because the water pressure & shower head weren't that great.Genuine Hotels.com guest review
"Nice location in Chelsea"
The staff was very helpful and personable ... from the concierge to the bartender. The hotel was nice and the room actually had a view, which is not always guaranteed in New York. We would stay here again.Genuine Hotels.com guest review
"Cute Little Hotel"
This is a cute hotel for a good price! It was clean, there's free wifi and there wasn't too much noise coming from the street (you're in NY, so you're going to get some street noise regardless). Walking distance to Madison Square Garden, Macy's, Penn Station and right next to the 1 station. There is apparently a rooftop restaurant, but it was closed […] for renovations (you can still get food in the hotel though, so don't panic) -- certain it will be nice when it opens but honestly there is so much to do outside of the hotel we didn't even notice. Read moreGenuine Expedia guest review
i was disappointed with this hotel and with the misleading information that led me to make this reservation. we stay in the city regularly and would not return to this hotel. the area and entrance was not appealing, the room was worn and small, the cleaning was marginal and no fresh towels left after maid service in the morning, the linens were abrasive […] and not soft (towels and sheets). we have experienced much much better (w at union square, st. regis, gotham, park lane etc) Read moreGenuine Hotels.com guest review
The front desk and overall services are good and I would come back. However, the shower room design is disfunctioned. The glass door is not wide enough that water spills on the bathroom floor, and I had to use all the towels in the room to dry out the floor. Obviously the floor was cold and slippery. The coffee cup in the room had a little brown stain […] from the previous use. Read moreGenuine Hotels.com guest review
The floors are so dusty and sticky that the bottom of my socks were completely black after 20 minutes of walking around the room. The beds roll around and are not stable, making them very uncomfortable to lay on. Its in the heart of the flower district and only 5 blocks from Penn station, but there are PLENTY of other hotels that are actually SANITARY!!! […] Save your money for a different spot. Also, valet scratched my car, and the hotel took no responsibility, I even had to still pay the 57$ for parking. Disappointing experience in every aspect. Read moreGenuine Expedia guest review
"Close to Time Square and for shopping."
Hotel and Room were clean and service are good. Staffs are also helpful and polite. Pillows and bed for me were not that comfortable. For my daughter it was OK.Genuine Hotels.com guest review
"Not worth the big bucks"
Decent hotel...not worth the extra dollars for included breakfast! Doesn't mention it when booking but all you get are croissants, juice, fruits & coffee/tea. Not a full breakfast and @ $200+ a night I expected much more!! Also ice machine only exist on lower level, gym? HA EXTREMELY smallGenuine Hotels.com guest review
Pleasantly surprised with the hotel. Great price. Clean clean clean. The desk agents were wonderful. Would stay again.Genuine Hotels.com guest review
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