"OK hotel near Penn Station"
The street isn't very welcoming nor is there much to offer food/coffee/store close by. It's a small lobby, friendly desk, but not much space to meet up with people. Seating stretching out from restaurant area in back made it look like the restaurant was closed, unwelcoming. Upon actually going back there for breakfast, it was bright and pleasant with […] very nice service, good basic breakfasts. Room was almost nicely stylish, the worn looking wood floor made it seem older and in need of a little attention. The bathroom, though, was very up-to-date, clean, and had good amenities. Good if you're paying less than a fancier hotel and not spending much time there, also if you're looking to be between theater district and Chelsea/Soho area. Subway nearby. Read moreGenuine Hotels.com guest review
Excellent service, decent place. Easy, comfortable stay in this busy part of town. Clean, comfortable beds. The floor could've been a bit cleaner. The white towel became a little blackened. I couldn't get the sink to drain...? All in all, good.Genuine Hotels.com guest review
"Not all that it's cracked up to be"
Location is in the flower district and they fail to mention this in the booking info. The rooftop is not available most daylight hours and the only other rooftop is at the hilton the next block over but also only after 5pm (It's much better than indigo). Staff is nice.Genuine Hotels.com guest review
"Fashion District & Javits Visit"
Great spot to get to Javits and Fashion District vendors. It's nice they have a restaurant but few food selections and I was freezing while sitting there to eat. Waiter was nice but very inexperienced. He did room service too and forgot the cutlery and took the rolling table away at time of delivering the food. Didn't tell me tip was already included […] in the bill when I gave him a separate tip. I could tell he was inexperienced so I give him a little slack for that. Room was great. Not many good eating choices nearby. But I would stay there again for the nice room and convenience. Read moreGenuine Hotels.com guest review
"Great location- flower district"
Very much enjoyed our stay. We will return! Walking distance from penn station. Great restaurants nearby and easy walking to the Village or Times Square. Very happy with this hotel! Great value.Genuine Hotels.com guest review
"Close to the train station"
Reasonable room rates, comfortable bedding, great staff.Genuine Expedia guest review
"Thanks, Hotel Indigo"
I would definitely stay here again. From the moment we approached the front desk, Jeffrey welcomed us so genuinely and we knew that our special weekend away would be perfect. Everyone was extremely kind and helpful. And, for me, that says alot since I feel that true customer service is a lost art. Also, the cleanliness and state of the hotel was in […] great condition. I would definitely recommend this location to anyone. Read moreGenuine Hotels.com guest review
"Surprisingly nice hotel - close to everything"
Checked in - Front Desk staff were California-nice! Room was very clean and they made excellent use of the space. Really nice for the price, location, amenities and overall feel - the cool factor is quite high.Genuine Expedia guest review
Love the neighborhood .nice restaurants,shops,flower dealers(nice to be a bit out of the madness of midtown)The staff are very polished but, the lobby is a bit shabby and the room was very small.Nice to stay a bit out of midtown but,miss the luxuries....Genuine Hotels.com guest review
Great location. We arrived by train took 10 min to walk to hotel. Hotel staff friendly, room clean, minor traffic noise from 9th floor but expected in the city, bed very comfortable. Would definitely stay here again.Genuine Hotels.com guest review
Not a good price-value relation, paid 334 dollars for a night and I am sure would get a room much better in that location. Wifi didn't work in my room, heater as well. Asked for a one hour more for check out, upon arrival, and they just were not able to do it. Room was dark and cold, terrible view. Not recommendedGenuine Expedia guest review
Very pleasant experience. Bigger than most NY hotels with ample bathroom and room space.Genuine Expedia guest review
The room was nice, but very tight. Coffee was supplied when we arrived, but was not replaced on additional days. Menu was varied and reasonable. Construction in the area made it a bit difficult to find the hotel, but this will be temporary. The website indicated the hotel was across from Bryant Park when it was in the area. Minor adjustment. We would […] stay here again. Read moreGenuine Hotels.com guest review
The room itself was fine. The staff friendly. A problem in the room was solved quickly. Unfortunately, the lobby smelled of ginger air freshener I found it difficult to tolerate for any length of time. The hotel is located on one of those odd New York streets. This one is filled with silk flower wholesale shops. The sidewalks are crowded with foilage. […] I didn't feel comfortable and won't stag there again. Read moreGenuine Hotels.com guest review
"Great room, friendly service"
Hotel indigo is a charming hotel. The team that greeted me was friendly and open to conversation. I appreciate the fact that a key is required to take the elevator to any floor as well as to enter the room. Each room has a very comfortable bed and sufficient space is to not feel cramped. The only issue I ran into was the television. The controls did […] not work however someone came up and quickly resolve that. Unlike some surrounding hotels, breakfast is not included in the rate. When I did eat there the food was well-prepared and again the service was very friendly and accommodating. I would certainly stay in hotel indigo again in the future. Read moreGenuine Hotels.com guest review
"It was a snug fit..."
The photos are carefully taken to suggest a much larger room. A room with little floor space is ok, but no closet on top of this is a bother. It has a little wardrobe instead with a dorm fridge in it, so my clothes were on top of the fridge. On a positive note, the room was clean and well cared for by the staff.Genuine Expedia guest review
"An amazing last minute catch"
We styed at Chelsea Indigo Hotel for 4 nights and we had a great stay in every way! first of all the hotel has a great location at the heart of Manhatten which is the most important thing when u stay in NYC and look to explor! We arraived to the hotel at 8 AM and with out even asking for an early check-in they gave us a room on the spot! The stuff of […] the hotel was very kind in every meaning, the hotel is clean, new, and have great room size for Manhatten! A great choice! One thing we think the hotel should consider improving is that the showers have a glass only at one side so when u take a shower the shower can't keep the heat inside. Read moreGenuine Hotels.com guest review
For a NY hotel the room and bathroom were perfectly sized. The staff were friendly and I felt very safe walking to/from the hotel late at night. The only drawback was the construction happening in the building next door. But, then again, there is always city noise in this neighborhood. An unexpected delight was waking up after having arrived the night […] prior (in the dark) to find that I had a view of the flower wholesale market! Read moreGenuine Hotels.com guest review
"great place to sleep"
clean, good service. Simple and convenient.Genuine Hotels.com guest review
"Great hotel and staff"
I stayed here recently for a quick trip to NYC and had a wonderful experience. As a frequent business traveler, this hotel rated very highly in my book for staff friendliness, cleanliness, and quiet. No matter the request, I found the staff happy to oblige and just friendly in general. The location is also perfect for activities both uptown and downtown […] with a central location and a subway just 2 short blocks away. And finally, not everyone might care about this, but the location in the middle of the flower wholesale district lent it additional charm, particularly following this tough winter! Read moreGenuine Expedia guest review
"Morning honking starts at 4am"
Area businesses on this street start at 4am. Lots of honking and noise as they jockey trucks for delivery positions on the street.. The hotel was wonderful, I just wish that I wasn't on the 4th floor quite so close to all the early morning street sounds.Genuine Hotels.com guest review
"Lovely Room in a Great Neighbourhood"
I was very my happy with my stay at the Hotel Indigo. The staff were friendly. The room was a good size, the linens were nice, and the bed was comfortable. I particularly enjoyed the shower. My room, which was at the back of the hotel, was very quiet. The hotel is in a good neighbourhood with good restaurants and cafes a short walk away. It is also […] close to a number of subway lanes, which makes it convenient to getting around. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Great location, comfortable hotel.Genuine Hotels.com guest review
"Very nice hotel...would stay there again."
Needed to be in the Chelsea area for business. This was my first time at the Indigo and I found it to be very nice. They went out of their way to get me an early check in. About 20 minutes after I checked in I received a phone call asking if everything was OK (nice touch). Room was clean and comfortable. Had a light breakfast in the bar / restaurant. […] Tasty and good service. Read moreGenuine Hotels.com guest review
"Always feel at home at the Indigo"
The staff is warm and friendly, offering great restaurant suggestions. Beds/pillows are perfect; linens are good; room is comfortable. I have stayed at the Indigo 3 or 4 times and always have a wonderful experience. Love the Chelsea neighborhood.Genuine Hotels.com guest review
"Had a great stay"
Great hotel. Good value. One thing I am a stickler about is the noise level of the HVAC in a room. This hotel had the quietest unit I've experienced and it kept the temp of the room just right without working overtime. I slept well, and that's rare.Genuine Hotels.com guest review
"Very cozy place in the Flower District"
Overall a very nice place, with more room than I would expect in Manhattan at that rate. The employees are very friendly and helpful. Also very convenient to hop down the block to get flowers to brighten up your day. The only minor gripe is that while this place is not far from many places, it's not that close to much. Still, very worthwhile.Genuine Hotels.com guest review
"Very nice short walk to Times Square"
We arrived and the gentleman at the front was very helpful and took my car to Ark. the young woman was very helpful and provided us with a map and off we went. The next day, the man at the garage dropped off my car, we got in and the car went completely dead. The bellman at the front called the guy from the garage for a jump twice, and helped us try […] to find someone to come and tow it away.The staff was very helpful. Read moreGenuine Expedia guest review
"Convenient to Midtown, Chelsea & Subways"
Rooms are larger than some other IHG properties, beds were certainly more comfortable. Staff was friendly and there were no problems with noise from guests or anything else happening in the neighborhood. 1 train is right up the block and a short walk to Penn Station. Wireless Internet service could be improved, but this is common to most hotels.Genuine Hotels.com guest review
We come into the city about twice a year. We are not times square kind of new york tourists. We love chelsea, the village and soho. This was the perfect hotel for us. It is right in the middle of midtown. We walked to everything we wanted to do. The hotel is small and cozy. The customer service was a lot better than the large hotels we have stayed at […] in the past. The nightly rates are affordable, there is cheap parking available even prior to check in, and the standard rooms come with a king size bed. We couldn't have been more satisfied. Read moreGenuine Hotels.com guest review
I had a great stay at this hotel. The location was great! The staff was very friendly and were extremely helpful with directions and recommendations on where to go for some great nightlife. The hotel room was very clean and the king sized bed was great! I was even a little late checking out and they were very flexible with me. I couldn't have been more […] happy with my stay and would recommend this hotel to any and everyone! Read moreGenuine Expedia guest review
"Nice hotel, located in the flower district."
Happy with our stay, liked the hotel and room. Only issue is the noise forced heat makes - that took some getting used to.Genuine Expedia guest review
"Great location, quiet, clean, beautiful rooms."
I love the indigo color scheme and room decor, and felt very comfortable. Great walk through the wholesale flower district on my way to shopping, easy access to subway, lots of cabs to get wherever. Perfect for short stays.Genuine Expedia guest review
"Great hotel for the price"
This hotel was definitely worth it for the price. We loved the design of the room and it was very clean. The staff was extremely nice and helpful. The only drawback was the construction right outside the hotel (not noisy, just not pretty) and the street, which was not the nicest. We would stay there again if we got the same rate.Genuine Hotels.com guest review
"This hotel is not bad for the price"
Hotel indigo was cute, very pretty room and beautiful bathroom. Loved that they have Aveda bath products. The attitude at the front desk when I was checking in could have been a bit warmer and more welcoming. I was annoyed with the elevator key card thing too, I stood in the elevator for like 10 mins tryin to figure out why it wasn't working. Overall […] though not a bad stay. If you're looking for a comfortable well decorated room in Chelsea, hotel indigo is a lovely choice, but I'd recommend that the front desk be a little bit nicer. Read moreGenuine Expedia guest review
"Not a good experience"
Several problems during my stay. First the heating system didn't work in any of the nights that I was there (6 in total) during a REALLY cold week in NY (down to 10 degrees). Second, they don't put enough towels for the amount of people that fit in the room, and when I requested more, they took them the next day (without letting us know about it). Finally, […] the size of the room is tiny, and there is pretty much no closet space available. I wouldn't stay in this hotel again Read moreGenuine Hotels.com guest review
Marvelous staff. Appreciated the TV offerings. The guest chair was pretty comfortable. Very conveniently located. First hotel in NYC I've stayed in that I would return. Very happy.Genuine Hotels.com guest review
"Nice, quick stay."
Stayed at here for one night. No problems at all. Rooms were clean, staff very professional and polite. Very easy walk from Penn Station.Genuine Expedia guest review
"Amazing staff !"
The best part of this hotel is the staff members. They were so friendly and helpful and greeted us with big smiles. The rooms were clean, just wish there was a little more room, but it's New York City afterallGenuine Hotels.com guest review
Nice, fairly clean and modern. Staff were friendly. 28th St. is kind of grungy though--be careful about walking towards 6th Ave. 7th Ave. direction is fine. Close to the subway and Penn Station. Room was a bit worn, but nice. Somewhat chilly, but it was an exceptionally cold night. Laminate floors beats carpet. The headboard was a little gross some […] kind of cracked vinyl or leather--seemed dirty. An extremely good value. Read moreGenuine Hotels.com guest review
I'm originally from NYC and was visiting back home. This was a great hotel. Wonderful service, lovely gym and you can't beat the location. Overall great overnight stay!! I would come back for sure.Genuine Hotels.com guest review
Room was very nice. Loved the wooden floors. Quiet and pleasant experience.Genuine Expedia guest review
The hotel was conveniently located, the staff was friendly and quick in registering us. The room was clean and an average size for NYC. Very nice bathroom and toiletries. I would stay again.Genuine Hotels.com guest review
The hotel is near the Avenue of the America's and very convenient to public transit and cab service. Valet parking was great! Hotel was clean, modern, and had a great breakfast in the restaurant. Overall, a great experience!Genuine Hotels.com guest review
The decor was wonderful, the bed was comfortable. Everything about the hotel we liked. Only one thing we'd like to change - the bathroom had only a fixed shower head. No bidet, no bath, no flexible shower head.Genuine Hotels.com guest review
It was a perfect stay, no worries at all. One issue but not major. The TV wasn't hooked up, so just made a quick call to maintenance and it took 10 mins.Genuine Hotels.com guest review
My friend and I came into the city for our birthdays and we had a blast. Great hotelGenuine Hotels.com guest review
"HORRIBLE FRONT DESK STAFF"
I LOST MY CREDIT CARD AND DIDN'T HAVE IT FOR INCIDENTALS. HOTEL WOULD NOT ACCEPT CASH DEPOSIT AND REFUSED TO LET ME CHECK IN. THEY CANCELLED AND REFUNDED HOTEL STAY. I WENT ACROSS THE STREET AND STAYED AT THE MARRIOTT COURTYARD...NO PROBLEMS AT ALL WITH CASH PAYMENT. THREE DAYS LATER HOTEL INDIGO CHARGED ME AGAIN FOR THE HOTEL STAY. I WENT BALLISTIC […] AS YOU CAN IMAGINE. STAY AWAY FROM THIS PLACE Read moreGenuine Hotels.com guest review
"OK HOTEL IN NYC - IRRITATING DESIGN FEATURES"
Hotel was reasonably clean & located conveniently off 6th Ave in Chelsea. Neighborhood is the commercial flower district with activity beginning early each day. Style was modern with clean lines but 1/2 glass shower door guarantees water on the floor and the stupidly designed clothes hooks look nice but don't work - towels slip off onto the wet floor. […] Our room got very early sunlight (appreciated in NYC) but there were no blinds (only sheer decorative curtains) that don't keep it away from early morning sleepers eyes. Comfortable bed & sheets. Friendly staff. A generally OK choice but nothing great. Read moreGenuine Hotels.com guest review
Clean Decent hotel with small rooms I would stay here again!!!Genuine Expedia guest review
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