Nice and clean would visit again. Surrounding area was niceGenuine Hotels.com guest review
"Nice place to relax"
Myself and my boyfriend really enjoyed ourselves I would like to say first. Even though the hotel did not have room service the staff still help as much as they could making sure you got something to eat. Then once getting in the bed I slept like a rock the words of my boyfriend. But overall the hotel was clean, nice staff and I loved the view.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear shantell, Thank you for your review. We are pleased to hear that you and your boyfriend truly enjoyed yourselves at the Aloft Washington National Harbor. Glad to hear that you slept like a rock during your stay. We look forward to serving you both again soon. Best, Guest Services
I will forever remember my stay here as my fiance proposed on Oct 19th. Beautiful place and we had a wonderful time.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Gwen B, Congratulations on your recent engagement!! Such wonderful news. Happy wedding planning. We hope to serve you and your fiance again soon. Best, Guest Services
"Modern decor, perfect location"
My first time at the Aloft. Loved my king-bed room. Very clean, modern décor, small but perfect for a single traveler. TV channel lineup was lacking and TV remote was missing from my room, but front desk sent one up promptly. First impression in the lobby wasn't so strong -- area looked unfinished and not very welcoming. Front desk was decorated for […] Halloween with caution tape & cobwebs but it didn't look like décor as much as unfinished construction. Café had a tall display of very mushy brown bananas. Ick. Overall, however, it was a good experience and the location in proximity to the National Harbor convention center, dining, and waterfront is perfect. Read moreGenuine Hotels.com guest review
"Not a happy guest!!"
My experience was not good! I will say the front desk staff was amazing! housekeeping needs to be trained again, the manager Bobby needs to be trained with housekeeping! The manager Ihab was great but did not meet him until the end of my stay!Genuine Hotels.com guest review
Very modern hotel with a great room view of the harbor.Genuine Hotels.com guest review
My wife and I stayed here for a long weekend for our Anniversary getaway. The room was a neat design, with a frosted glass window from the main area looking into the shower. ;) Our view of the Potomac river and the DC area from the 6th floor was amazing. Unfortunately the bed was not very comfortable and there wasn't a dresser to unpack our clothes. […] The pseudo-closet was very small also. And the sliding-style door the toilet area would not stay closed. One of the best features is the location - central to all the shops and restaurants at National Harbor. Just be weary that when they have music/events in the main waterfront area, you will hear it in your room if you want to or not. Read moreGenuine Hotels.com guest review
ok, not great.....would use again, but wish it had a restaurant.Genuine Expedia guest review
"Would stay here again"
Very impressed with staff: friendly, quick to respond to issues, accomadating. Single issue of control to raise and lower blind not functioning was addressed within minutes, literally. Only 2 blocks from the convention center. Only one block from walkway/trail along the waterfront which I used for running. Part of the trail was decomposed granite so […] it is a nice surface. Lots of nightlife, and even though it was very active on a Friday night, it was quiet in my room. Fitness room had plenty of aerobic equipment, but wished there was a fitness ball, Bosu platform, and more variety of weights. Read moreGenuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are thrilled to hear that you found the Aloft Washington National Harbor to be a great choice! It would be a pleasure to welcome you back again very soon. Be Well, Guest Services
"I'd definitely stay here again"
I just wrote a long review--not knowing that it was limited to 1,500 characters. My apologies for a less detailed review.... I booked this because it was the cheapest option at National Harbor. The employees were never rude, but one or two--by far the minority of the staff--need to be taught to respond with more than one-word and to smile. The style […] is bright and very colorful, kind of retro-modern, with lots of vinyl and furnishings that you might expect to find in IKEA. The rooms were small (but never felt cramped), clean, and comfortable, but a little frayed around the edges. The main floor includes a place to purchase snacks and beverages, a full bar, different seating areas, a fireplace, a pool table, the (very small) swimming pool, a courtyard with a fire pit, and computers (with a printer) for guest use. Small touches we liked: a box to connect your game system or other device to the wall-mounted the HDTV; amazing water pressure; shades that blocked out all daylight; and a housekeeping opt out with a credit at their snack bar or reward points. My coworker's room had a refrigerator but mine did not. At check-in they give you a number which you can use to text the desk if you need anything, which I thought was a bit gimmicky--until I realized at the airport that I had left my laptop charger behind. A few texts later they confirmed it had been found and had my mailing address. If I return to National Harbor, I can't think of any reason why I wouldn't stay at Aloft. Read moreGenuine Hotels.com guest review
"My hotel stay at the Aloft."
My experience at the Aloft, was excellent, the staff was great, great hospitality,great location, beautiful hotel,awesome atmosphere,loved the stay....Genuine Expedia guest review
Ok nothing to fly and tell your friend'sGenuine Hotels.com guest review
"Nice vibe, lovely staff."
W trimmed the fat with this hotel... It's missing a few frills but the room was great, staff great, ambiance great, and clientele typically younger and progressive. The aspirations for a hip bar in the lobby are a pipe dream, but it's a nice spot for a drink.Genuine Expedia guest review
"Fantastic location, many restaurants"
The hotel was very nice inside. Had a great bar and a very nice staff. It was clean and the rooms were clean and modern.Genuine Hotels.com guest review
Great location ... dining, walk to great site-seeing, good rest and relaxation!Genuine Hotels.com guest review
Have stayed here many times. Never had a bad experience always love staying there.Genuine Hotels.com guest review
Great hotel,parking expensive & off siteGenuine Hotels.com guest review
Thanks for so muchGenuine Hotels.com guest review
"Great hotel for conferences in National Harbor"
I stayed at the Aloft for three nights while attending a conference at the National Harbor. It was a great location - short walk to the conference at the Gaylord - and it was much more cost effective than staying at the Gaylord. The rooms were nice, wifi was free ( but slow), and both a gym and small pool were available for use. Unfortunately, I did […] not get great cell phone coverage in the hotel (Sprint) this seemed more like a national harbor issue than the hotel itself though. Read moreGenuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Jonathon, Thank you for your review and choosing to stay with us at Aloft Washington National Harbor. We are pleased to hear you enjoyed our convenient location and affordable price. We hope to serve you again soon. Be well, Guest Services
"close to conference"
OKGenuine Hotels.com guest review
"First and last time staying at Aloft. Room was a"
The room was small. The plastic window treatment looked like what was used in the 40s and 50s. The remote control was set so that you could not change the volume. Breakfast (western omlet) was horrible. I'd be ashamed to sell that to anyone. Looked to be one egg and a tablespoon of chopped meat for $9.00. No toast, nothing. Just this little nothing […] omlet. Everything about this hotel said "cheap". Read moreGenuine Expedia guest review
Response by Aloft Washington National Harbor Dear Traveler, Thank you for your review. It disappoints us to read if you discovered a few shortcomings during your stay. Please be assured that your comments will be addressed internally, and we will do our best to make sure offer you much improved service. If given another opportunity, we hope to welcome you back for a much improved experience. Best, Guest Services
"love this Hotel!!"
Great place to land at the end of a long day. No crowds, fire pit on the patio with a glass of wine. Game of pool in the lobby, and a perfect location!!Genuine Hotels.com guest review
"Not a bad place..."
Nice hotel. National Harbor is nice but not quite as exciting as we had expected. Nice place to stay for maybe 1 night on a Friday or Saturday. Not alot of night life. Aloft is nice. Had an issue with a screaming baby in the room next to us. After a few calls to the front desk they did change our room. We had to take a downgrade in room and we were […] told that we would be reimbursed for this but then at check out they told us they could not. After some discussion they did let us speak to a manager who more than took care of the issue beyond our satisfaction. So all in all we were pleased in the end and would go back. Read moreGenuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Mike, Thank you for your review and choosing to stay with us. We are glad you enjoyed our hotel and would like to once again apologize for the incident you experience at night with the screaming baby. We are glad we were able to take care of the issue, and we hope to serve you again soon at Aloft Washington National Harbor with improved service. Be well, Guest Services
"2night stay enjoyed"
Overall very nice place to stay. Staff is very welcoming and pleasant. Beautiful layout of the hotel . Rooms bathrooms could be more spacious. Beds are not comfortable.Genuine Hotels.com guest review
Great location. Room was very small but clean and comfortable.Genuine Expedia guest review
"Wonderful stay! Hotel layout convenient for noun!"
Stayed for 2 days! Kids enjoyed the pool lifeguard excellent personal touch! Lobby ,bar , balcony , and pool table über appropriate for adult time!Genuine Expedia guest review
Great hotel and amazing value! However, the staff was the absolute worst I have ever encountered. They were rude, condescending, and made it seem like they were doing me a huge favor by assisting me with check-in.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are very disappointed to read that you had such a terrible impression of our staff. It is very unusual to receive this type of feedback about our talent members, since we generally receive any positive praises. Please be assured of our best efforts to make things right and welcome you back for a much improved experience. Best, Guest Services
"A very good deal and a super hotel."
A very good deal and a super hotel!The location to the event I was atending was very close by and the rate compared to others i looked at before booking, Aloft was the cheapest. The ammenities int he room were great and the way they cover travelers with regard to body wash and hair products was unique. No more dealing with individual "little bottles".The […] bed was comfortable and the room had plenty of outlets an accessable WIFI connection. A great place to stay and a good value. Read moreGenuine Hotels.com guest review
"Close to Gaylord"
But much more hip and funGenuine Hotels.com guest review
"Felt at home."
Very comfortable, excellent service, great staff. The hotel is very Eco friendly with a great design.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are glad you enjoyed our affordable and modern accommodations. Our hotel prides itself on our excellent talent members and Eco friendly design. It would be a pleasure to welcome you back again very soon. Best, Guest Services
The service was great and the room is very comfortable. Had no problems at all. Love the location of the hotel as well!Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are happy to hear that you enjoyed our great service and comfortable accommodations. Our location is centrally located at National Harbor, and we are glad you enjoyed this key feature. It would be a pleasure to serve you again soon. Best, Guest Services
"in the middle of every thing"
It was our 11th Anniv.great pick!!Genuine Hotels.com guest review
Check-in was delayed and there was a long wait. There was only one person checking guests in. There was a conference in town with 5000 people coming into town.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We regret to learn of the delays and inconveniences you experienced during check-in. If given another opportunity, we hope to welcome you back for a much improved stay. Best, Guest Services
"Very convenient to local conferences and food."
Staff was very helpful and timely. I attended a local conference and enjoyed the convenience of Aloft. Nice job by all.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear monty, Thank you for your review. It pleases us to read that everything was handled very professionally during your recent stay. Our staff does an incredible job at exceeding guest expectations, and glad you were able to experience this firsthand. We look forward to serving you again soon. Best, Guest Services
"Aloft national harbor"
Overall our stay at this wonderful establishment on july 4th was absolutely amazing!!! We will return very soon!Genuine Hotels.com guest review
"It was ok.."
I chose this hotel as it's conveniently located in the National Harbor. The room has a modern appeal to to it. It reminded me of being in Ikea. It was carpeted and had a few minor stains in it. The hotel staff were nice. There is an indoor pool that was small, 15 people made it seem overcrowded. Additionally, there is a bar/lounge area on the main floor […] and as I checked out the next day the staff had not swept the floor in that area from the previous evening. It was quite displeasing to the eye. Overall, I was not completely satisfied and will probably not stay there again. Also, I didnt't find it to be family friendly, more for adults. Read moreGenuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are pleased to read that you enjoyed our convenient location and friendly staff. Rest assured, your comments about the cleanliness of the lobby will be shared with our Executive Committee. If given another opportunity, we hope to welcome you back and exceed expectations. Be Well, Guest Services
"Wedding night stay"
Everything went smoothly with our stay. We checked in around midnight and left two nights later. The pillows were soft. We ended up sleeping on the throw pillows. The bed was clean, big and comfortable. The bathroom door would not stay closed. It would slide open, but Im sure that was just our room, not every room. Not worth calling maintence. Overall […] a good stay! Read moreGenuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are happy to read that you had an overall good stay at the Aloft Washington National Harbor. It would be a pleasure to welcome you back again soon. Be Well, Guest Services
"Aloft National Hotel"
Went to the National Harbor for a conference. Very nice area with many restaurants.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are happy to hear that you appreciated our friendly talent members at the Aloft Washington National Harbor. It would be a pleasure to serve you again soon. Best, Guest Services
The hotel is unique-different. I did like the views and it is very close to everything. I did like the fact that it accepts pets.Genuine Hotels.com guest review
Every one was very Friendly,and i enjoyed my stay.Genuine Hotels.com guest review
I was very happy with my experience - no problems at all.Genuine Expedia guest review
"Much better than other Alofts"
I can't say I've been that impressed with other Alofts, but they got this one just right. I was very pleased.Genuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are thrilled to hear that the Aloft Washington National Harbor exceeded your expectations! It would be a pleasure to welcome you back again soon. Be Well, Guest Services
It was fair to midland. The service was great, but the maintenance of the room was a little disappointing. The bathroom door was a sliding door that didn't reach all the was across, so you never have privacy because someone wan look in from the room. That is a very easy fix and for the amount of money we paid, should have been taken care of before our […] arrival. Read moreGenuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We appreciate your honest feedback about our sliding bathroom door, and will be sure to share this with our Executive Committee. It would be a pleasure to welcome you back for a much improved stay. Best, Guest Services
Very comfortable, clean and close to popular sights.Genuine Hotels.com guest review
The hotel is modern and situated close to restaurants and the dock. The hotel is nice and would certainly return. As with any other website make sure you read policies closely.Genuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are glad you enjoyed our modern accommodations and central location. It gives us great pleasure to hear that you will be returning to us again in the near future. Best, Guest Services
ok hotel but over-pricedGenuine Hotels.com guest review
very nice, will stay there again.Genuine Hotels.com guest review
"Awesome, fun and funky hotel"
I stayed here for one night to attend a conference at a nearby location. I really enjoyed my overnight stay. The hotel is really cute. The room was a bit on the small side, but it had fantastic layout and decor. Free wifi and a huge flat screen tv were nice touches. Although there is no room service, you can order breakfast to be ready for you to get […] in the morning and it was delicious. The area around the hotel is lovely with cute shops and eateries, and it's right on the water so it's really pretty. Read moreGenuine Hotels.com guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review and choosing to stay at the Aloft Washington National Harbor for one night. We are thrilled you enjoyed our contemporary decor, complimentary WiFi and large flat screen TV. It would be a pleasure to welcome you back again soon. Best, Guest Services
"The hotel is very nice and location is great."
The room was very clean and ready when we arrived. Very futuristic and modern in design. The view was awesome. Located in the heart of the harbor and a lot going on in and around the water.Genuine Expedia guest review
Response by Aloft Washington National Harbor Dear Guest, Thank you for your review. We are glad you enjoyed our central location at National Harbor and unsurpassed harbor views. It would be a pleasure to serve you again soon. Best, Guest Services
The hotel is nice, staff is friendly and convenient location to the gaylord. I think the opportunities to improve are the comfort levels of the beds and the size of the closets. Both did not meet my expectations. Overall, for a couple days at a business meeting, the hotel is fine.Genuine Expedia guest review
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