We loved the lazy river. We will definitely go back.Genuine Hotels.com guest review
"GREAT LOCATION / EXCELLENT SERVICE"
The service was above expected, all the staff was very friendly. This hotel has an excellent location you seem to be away but close to it all. You have transportation to and from Disney parks and Downtown Disney. All the amenities including the golf course were in very good shape. I definitely would go back.Genuine Hotels.com guest review
I did not like that you have a lazy river available but require people to buy their own float!! That is crazy esp. When you charge a resort fee to use the facilities! We will never be staying here again!!!Genuine Hotels.com guest review
This hotel was fantastic! I would highly recommend it. We had a terrific time there. We read many of the reviews and it lived up to everything. They have a wonderful pool that comes with a lazy river and fun water slide. Everyone we encountered at the hotel was friendly and helpful. It is very clean and well maintained. The location is very close to […] Disney. The only mishap we had during our stay was that our room keys didn't work to let us in/out of the parking garage. I brought them back to the front desk where they reprogramed them and no problems afterwards. Read moreGenuine Hotels.com guest review
the hotel itself was great! the restaurant staff was okay and the food from the menu was not good! oddly, the buffet food was really good. i would recommend this hotel but will not stay there again as it is priced as much if not more than some of the disney resort hotels which are far more kid/family friendly.Genuine Hotels.com guest review
I stayed at another hotel and the service was much better. I put my brother and his wheel chair bound friend at this hotel. The service was not as good as the hotel I stayed in. I was disappointed in this. When they picked me up for dinner they also noticed the difference in service.Genuine Hotels.com guest review
"Magical Way to Start A Disney Vacation"
The Hotel was very welcoming when we arrived. Booking the reservation at the last minute I did not really look at the ammenities. The floating river and pool was perfect way for kids (young and teenagers) to stay busy and have fun. The movie night out by the pool was also awesome. the workout room was spacious and very accessible. The many restaurants […] offered something for every one! The gift shop carried everything you could need ( since we forgot some items). It was also great to be able to purchase your Disney tickets and avoid the lines at the theme parks. I feel like hotels generaly charge to much and don't offer very much. I thought the room rate was very fare. I loved the coffee shop and ready to go sandwiches and the fact that it was open late. I loved the lounge area also! I will definitely stay at this hotel again Read moreGenuine Hotels.com guest review
There was stains on both of my bed sheets. Stains on the chair. TV was not working. I had to wait for the maintenance man to fix the TV and the maid to change my sheets before I could relax when I just arrived to my room.Genuine Hotels.com guest review
"Awesome Stay All Around"
We chose the hotel because of it's lazy river and proximity to Disney. It was a fantastic stay from check in to check out with every staff member we encountered acting professionally and courteously. The breakfast was great, but I had to remind the front desk that we had purchased it in advance to get the vouchers. It was nice that kids eat for free. […] They run shuttles to the Magic Kingdom every 30 minutes. The only thing that was a surprise was that in addition to the $22/night resort fee that they tell you about, they also charge a $16/night self parking fee (Valet is 22). Read moreGenuine Hotels.com guest review
"Pure Allergy Room was great"
Overall, this is our favorite 'Disney' hotel. It is 1/4 of the price, but just as nice or nicer than the Disney hotels. We got the Pure Allergy room for $10/night more and it included an air purifier, and supposedly they sanitized the floor, furnishings, etc. Overall, I recommend it to everyone, but especially good for families. Couples probably would […] like the Waldorf Astoria next door. Read moreGenuine Hotels.com guest review
"Should be a 5 star"
Excellent. Looking to go back next yearGenuine Hotels.com guest review
"Long walk to room but worth it, great hotel"
They have everything you need! Shuttles to Disney, great pools, nice dining, perfect.Genuine Hotels.com guest review
"One of the best on/near Disney World"
Hotel is in a GREAT location if you're headed to Disney World for fun or a conference. Room was very nice, clean and quiet. Hotel has some nice restaurant/bar options. Very well done. Won't be the last time I stay there!Genuine Hotels.com guest review
"Excellent customer service - loved the breakfast!!"
All people in the Hilton were extremely kind, we had a wonderful stay, the only thing we did not like was the shower head that was splashing water all over the floor when taking a shower, otherwise everything almost perfect, I like the fact they give you access to the Waldorf Astoria facilities, however we did not have a chance to use them!!!Genuine Hotels.com guest review
Was a great experience. I would stay again. A little pricey for the food but otherwise greatGenuine Hotels.com guest review
"Nice hotel close to parks"
Excellent staff room was clean pool is crowded together and the lazy river requires you to purchase a 7.00 dollar raft per rider on top of the resort feeGenuine Expedia guest review
"It was a great Staycation location"
Great location and pool for my weekend staycation with the family!Genuine Hotels.com guest review
"Great Family Place"
Had a great time, the hotel staff were very pleasant, clean, pool and lazy river was fun for the grandchildren! Restaurant prices were off the chart for a family place which forced us to go elsewhere for meals. If not for that we would gladly give it a five star rating.Genuine Hotels.com guest review
"nice hotel close to disney parks"
comfortable hotel . However, 16 DOLLAR PARKING FEE ADDED TO 22 DOLLAR RESORT FEE IS EXCESSIVE !Genuine Expedia guest review
The room was very clean and quality of service was superb. I would definitely stay here again. We loved the lazy river.Genuine Hotels.com guest review
"Best hotel so far"
Staff was great rooms was clean restaurants good was amazing had a wonderful time will love to go back real soonGenuine Hotels.com guest review
"ok but not for teens"
We enjoyed the stay and I am always impressed with the service at the Hilton hotels, but we were disappointed with the lack of amenities for teens and the older kids. The resort catered to the small children. It would have been nice to have ping pong, or pool volleyball. Game room was pretty small as well. The movie was also geared to the younger k […] ids. Read moreGenuine Hotels.com guest review
Had a great stay. Great time at the pool. Staff was very friendly. Sushi restaurant was great.Genuine Expedia guest review
"best resort in town"
This hotel is amazing. This will be the only place I stay from now on when in orlando. It has a lazy river to relax in and several amenities. Looking forward to going back.Genuine Hotels.com guest review
"Best Birthday Weekend"
My family and I spent the weekend at the hilton. It was excellent. When we checked in I asked for an adjoining room and was accommodated immediately and a great rate. We spent Friday and Saturday at the pool was so lovely and they are doing a summer blast celebration so there is a lot going on by the pool. They obviously made a mistake with scheduling […] pool staff because Friday there was a ton of staff but Saturday there was only a handful so you needed to wait a long time for service but our attendant Mark took it all in stride and still provided excellent service. This is going to be our staple hotel for sure. For me the only negative thing I can say was the spa at the Waldorf was over priced (that was to be expected) but it was one of the worst mani pedi I have ever had. The tech burnt my foot with the hot rock. I got a nasty blister, she spent so much time talking she cut away cutical on only 1 hand and that she did not do very good on. The polish job was not very good and my daughter had to go back the next day to have her nails painted again and even the 2nd time it was bleh. If I went there as a bride I would have been devistated. They need to take the money they charge and hire better techs. Read moreGenuine Hotels.com guest review
Great experience but a little pricey.Genuine Hotels.com guest review
"Nice hotel and recommender to all visitors"
I am on vacation and I am having a Great experience and people were niceGenuine Expedia guest review
"Great Resort, Staff Overwhelmed by High Volume"
Property is great and very well maintained inside and out. Staff are friendly however some items I had ordered to my room never materialized, the internet was not working during my stay so had to find wifi elsewhere to conduct important business while on vacation. Parking charges were agreed to be removed but were not. I was not provided any mention […] of a free breakfast upon check in so I went down to ask later on and some vouchers were prepared. Diamond guests have to pay $6 if they want a hot breakfast at Harvest Bistro (every other Hilton includes a hot breakfast or lounge access with hot breakfast). Free breakfast was a continental offered at another location. The breakfast at HB was too busy and my wife waited 35 minutes in line for standard buffet items that were out. We will try the Hilton Orlando next time given the similar resort pool design. Kids enjoyed the pool though despite it being very crowded, and breakfast items once available were of high quality. Read moreGenuine Expedia guest review
"Great location but….."
The location of the site is excellent. The pool and lazy river are great but the food is subpar and not worth the $20 a dish. We had a king size bed that seemed more like a queen size bed. The mattress was horrid and very unpleasant to sleep on. The maids neglected to empty our trash bins two days in a row and also neglected to change out or comforter […] that was stained from juice. For the money your better off staying at a Ritz or Marriot. Read moreGenuine Expedia guest review
"Excellent for the money"
The hotel was wonderful and we got it for a great rate. I was very pleasantly surprised. The pool with the lazy river is great. The only thing I would say is the Magic Kingdom bus drops off across the river and you have to ferry or take the monorail over. However the monorail wasn't working the morning we went so we lost a good 30 minutes waiting in […] line with the crowds for the ferry. I wish that I had known that or I probably would have just taken a cab or my own car. I will definitely book the hotel again! Read moreGenuine Hotels.com guest review
"Hilton Bonnet Creek Hotel"
All I can say is that this hotel was awesome! The staff was excellent, the restaurant food was excellent and the grounds were excellent. Would stay at this hotel on any subsequent trips to Orlando area for sure!Genuine Expedia guest review
"Bonnet Creek is great!"
Great place to get out of town if you live in FL with the kids. Orlando is unfortunately the type of place were you pay lots of taxes. It's best to bring extra money for this fee and that one, just part of the game there. This hotel is so GREAT with kids, when they have fun Mom is relaxed, when Mom is relaxed Dad has a blast. All dads who want to have […] a blast - here's your spot! Read moreGenuine Hotels.com guest review
"Best place to stay in Disney"
Awesome 100% perfect the best pool and price is amazing !!!!Genuine Expedia guest review
"Great stay. Best nights of sleep in a hotelotel pr"
we stayed at this hotel because of the convenience of the shuttles to Disney World and the lazy river pool. The hotel was beautiful and first class and the way through. The beds were close to the comfort of my bed at home and had bedding and pillows that were very comfortable. I need a bed like this to be able to sleep away from home. I have always […] had a problem sleeping in hotel rooms but now I will only stay at a Hilton or Holiday Inn because of the bedding. My only complaint was the price of the food at the hotel. The breakfast buffet was $24 a person. Kids eat free so my daughter ate breakfast for free and we bought the $5 bagels off the menu. They only offer the menu if you request to see it. Also buy your own floats from Wal-Mart before you go they do not provide floats you have to buy them from them and they are pricey. Also the mixed brink I purchased was $14 dollars so the drinks are very pricey. We purchased our Disney tickets at the hotel which was very convenient saved us valuable time. The resort fees and parking is where it also becomes pricey but your car is in a secure locked parking deck so your car is safe for $16 a day. The resort fees were steep at $22 dollars a day. All in all great wonderful stay. Read moreGenuine Hotels.com guest review
"close to just about everything at disney world"
we had an amazing time. we only stayed overnight and our stay at the Hilton bonnet creek was not long but the time spent there was very comfortable and safe. we will stay there the next time we visit any of the Disney world theme parks or downtown Disney.Genuine Hotels.com guest review
"The Stay Was Great"
The stay was great. We especially enjoyed the hotel amenities including the pool, lazy river, and activities for the kids at the pool. The staff was great and the room was nice. We would definitely stay here again.Genuine Hotels.com guest review
"Just a great place."
Third time there great place. Have been there with my girl friend a year ago and with kids this time either way was great.Genuine Hotels.com guest review
We had a lot of fun in the pool. Breakfast was good.The place was clean. Service is excellent.Genuine Expedia guest review
"need transportation to get anywhere."
I was disappointed to learn that this was not in actual downtown Disney as I was led to believe. Also, the shower had a mildew smell, their was mold in the shower and the radio did not work.Genuine Expedia guest review
"Wonderful lazy river pool!"
Stayed for five days by myself. Went to Epcot, Downtown Disney, and Outlet Mall via complimentary shuttle service. Spent most of my days at the lazy river pool reading and floating... Excellent service and room was very clean and inviting. Staff were helpful and polite. Loved Muse (small eatery with salads, sandwiches, healthy and non-healthy snacks, […] wonderful pastries, and ice cream). I had a great room rate from Expedia for a five star stay! Read moreGenuine Expedia guest review
"Convenient to Disney but not up to Hilton standard"
Overall the stay was just average. The lobby and front desk staff were pleasant and greeted us promptly - check in was fast and easy. The hotel is very large and it was quite a hike to the room from the garage. The room was large and adequate but housekeeping was lacking. The room was never vacuumed during our stay, other than the initial night we never […] had washcloths or hand towels in the room, and the water glasses were not clean when we arrived nor were they replaced during our stay. Don't opt for the breakfast rate unless you are prepared to wait for more than an hour for a table during peak hours. One additional item to remember when booking is that this hotel charges for parking and the garage is very full when coming back late. Read moreGenuine Hotels.com guest review
I would stay here again! The pool area was great & convenient location.Genuine Hotels.com guest review
"Extra fees a bit much !"
I loved the hotel & the pool was great !!! But the parking fees & resort fees were ALOT to add on ..Genuine Hotels.com guest review
Very nice property. As nice as some 5 star hotels we have stayed in.Genuine Expedia guest review
"The Perfect Stay"
We're glad we chose this hotel! The shuttle to Disney was super convenient, the restaurant hours were perfect for getting a quick bite to eat after a long day, the lazy river was a perfect option for staying cool in the hot weather on our final day there. Loved it!Genuine Expedia guest review
Excellent hotel, very well located for my purposes. This hotel is a very family friendly environment. The lazy river (swimming pool) pays it all.Genuine Expedia guest review
"Beautiful hotel, great location to Disney!"
Service was wonderful, hotel was very clean. Nice and modern. Great size rooms. Everything was clean. The bar/restaurants etc. are expensive but you'll find that almost anywhere you stay. The only complaint I have is about the fees. $22/day for a resort fee is a bit much especially when most people aren't even there during the day to use all of the […] facilities. Just a waste of money in my opinion. Read moreGenuine Hotels.com guest review
We loved the pool area as well. Very good service with the breakfast buffet. We plan to visit you again.Genuine Hotels.com guest review
"Nice hotel, romantic, excellent facilities,"
Staff was helpful , courteous . Lazy river was fun to swim in. Room was very comfortable and well decorated.Genuine Expedia guest review
Bell staff poorly managed but polite 4 star place 2 star rooms Same poor Hilton management for luggage handlingGenuine Hotels.com guest review
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