We were extremely satisfied with our stay at this hotel. The rooms were very clean- which is most important to us. The service was top rate and the location to all Disney theme parks was perfect. Also- the pool facilities were amazing. This is a great hotel for family getaways as well as for a romantic stay.Genuine Hotels.com guest review
"Close to Disney but felt like it was not"
We chose to stay at the Hilton because of its proximity to Disney but were very pleased that is was not Disney-fied. We were able to spend time at both the Hilton pool with the lazy river that was great for kids but if you wanted a quieter place to go the Waldorf pool just next door - quick walk along a connecting path. We ate and drank by the pool. […] Both places had great drinks and food. About 12- 15 per drink was average. The pool service waiter was quick and responsive. We never had to leave our chairs. To get a chair with any kind of shade you need to be there early. Overall it was a great hotel and the staff was very helpful. Read moreGenuine Hotels.com guest review
"Nice hotel but pricey!"
This is a beautiful hotel but for the money we could have stayed at at suites hotel without a parking and daily fee and we would have had a more spacious room,yes the lazy river is nice and so is the hotel lobby and surrounding areas but is it worth the added fees pr. day pr day? not to us.Genuine Hotels.com guest review
"visit to orlando"
The hotel was very nice, they have a lot of things for kids around the pool.Genuine Expedia guest review
"Pleasant and enjoyable!"
Although, our stay was just one night, would definitely come back again. The staff were very pleasant and professional. The choice of restaurants with great food and convenience, just what the Dr ordered after a long drive.Genuine Expedia guest review
I loved this place! Everything was fantastic. Spend the extra for breakfast. It was a great buffet and my two kids were free. The only thing I didn't care for was that we had to buy our own tubes for the lazy river. $6 at the poolside shop. Poolside bar drinks and food were pricy but that's expected. You don't go to Orlando to save money. I would definitely […] stay there again and recommend it to everyone. Read moreGenuine Expedia guest review
"Conference with Ballroom dinner dance"
Beautiful hotel, exceptionally clean throughout. Conference rooms, ballroom, pool and room all well kept. Enjoyed the pool, though would have expected inner tubes to be included with Lazy River as they were in past, though now a separate purchase. Restaurant prices high and food was nothing special was disappointed. Great location if you are visiting […] Disney, not too hard to access other areas as this is just two turns off I4 but there are no restaurants or shopping at this exit. Read moreGenuine Hotels.com guest review
This was my second stay and I really love this hotel. I had to change rooms due to a faulty shower head which flooded the bathroom (twice!) but the hotel did agree to compensate me for the trouble by crediting $50 toward charges. My only complaint is the fact that they don't offer free tubes or even cheap rentals. I had to spend $17 dollars on a float […] that I had to lug home. But the surroundings are beautiful Nd even though there are parking and resort fees it is still a far cry cheaper than staying at a Disney Resort of the same class. Read moreGenuine Hotels.com guest review
"Hilton Bonnet Creek"
The Hilton Bonnet Creek and the adjoining Waldorf-Astoria are relatively new, upscale hotels in the Bonnet Creek area of the greater Disney complex.The hotel is lovely and the amenities are superb. We were at a convention so did not utilize the "Lazy River" pool nor the golf course, which I am told is superb. The two hotels are connected by the convention/meeting […] complex. If you are old like me, it is quite a trek. For young and healthy people, it will be good exercise! Rooms are very nicely furnished with great amenities. There is a business center. Two highlights were the lobby bar. The staff was very friendly. Also a casual Italian restaurant "La Luce" was superb! I enjoyed the ricotta gnocchi with a rabbit ragu! Two things to know: there is a $22 resort fee posted to your account daily, and if you chose valet parking it is $24/daily. Otherwise a very place to stay and we did see children of all ages. It was upscale without being stuffy. Read moreGenuine Hotels.com guest review
"Loved the lazy river!"
Loved the pool with the Lazy river, it would have been nice to know that you could bring your own floating devices. Incidental costs add up. Specially for a family weekend.Genuine Expedia guest review
"great for families"
Loved the resort and pool. Wonderful hotel without feeling like we needed to guard our children's every movment. Breakfast buffet has something for everyone. Only drawback was sounds traveling through the closed door to adjoining room. If you want to ensure silence, get one that cannot be turned into a suite.Genuine Hotels.com guest review
"beautiful hotel, bad customer service"
This is a beautiful hotel. I was a little disapointed with the first person that helped us when we arrived. She didn't tell us anything about the hotel and she seemed a little rude. Also, I called down to the concierge when we needed a ride to the place we were going to work. I told them that we needed a taxi called. She told me that they were out front […] waiting for people. When I went downstairs the only thing that was there were the highly priced town cars. We were traveling about 37 miles away, so it would have been less expensive to take a taxi. We then didn't have time to wait for a taxi and were forced the take the town car at $160 one way! Most of the staff was very pleasant and helpful, but the bad kind of outweighed the good. Read moreGenuine Hotels.com guest review
The hotel and grounds were very, very clean. The staff was kind, and helpful. Everything is quite expensive at this hotel (food, drinks, etc.). The location is pretty isolated from restaurants, stores, etc. Perfect if you want to just hang out at the pool, or go to Disney for the day (as we did).Genuine Expedia guest review
"Nice hotel near Disney World."
We stayed there two nights at the end of June. Hotel is very nice, big and clean. Checking staff could work on being more pleasant and helphul. Big advantage of the hotel it is proximity to Disney Parks and free coach transportation. The hotel has very nice aqua complex. We would recommend it to single couple or families with children.Genuine Expedia guest review
Perfect experience No complaints All new Pool is great Golf resortGenuine Expedia guest review
A great place with great service! This hotel will not disappoint!!Genuine Hotels.com guest review
"Kids 12,9,5 enjoyed the lazy river pool and slide"
Watch out for the Mandatory WiFi fee of $16 plus tax !!!and self parking for $16 plus tax!!! But we will consider again bec. Of the pool.Genuine Hotels.com guest review
"Great hotel at a great value."
Very nice hotel. Wonderful pool with lazy river and slide. Fitness room was great too! Unfortunately there were alot of hidden resort fees and parking fees that popped up at the end, but with free breakfast everyday for my family and i, it made those fees a bit more bearable. Easy access to disney and area attractions. We would definitely go back a […] gain!! Read moreGenuine Expedia guest review
"Great Hotel - Great Price"
Great Amenities for kids - pool, lazy river, game room. Nice restaurants and ambience. Highly recommended.Genuine Hotels.com guest review
"Beautiful hotel close to disney world"
This was our second stay at this hotel. The rooms are very clean and comfortable. There are great restaurants and a particularly nice lounge in the lobby. The pool has a lazy river, lots of lounge chairs, wait service and a great bar.Genuine Expedia guest review
"Great for families"
Fantastic price compared to the Disney tax found at on-site hotels, but still within the Disneyplex and with shuttles to all of the parks and to Downtown Disney. Very good family-oriented hotel, rooms are plenty big, and pool is very nice. Food and drink costs were a bit overpriced, but on par with the rest of Disney prices, so can't complain much there. […] Only real complaint was having our hotel room on the same floor as 1000 Argentinian teenage girls who were living it up at 3am. Fortunately, the hotel mgmt moved us to a different floor the following day, and that resolved that issue for the rest of our trip (thanks staff!). Recommend breakfast at Muse instead of paying full prices for the buffet at Harvest, unless you're really hungry. I would definitely stay here again. Read moreGenuine Expedia guest review
"Watch out for extra fees!"
Our stay was excellent; and the rooms are superior to near by Disney Resorts. Transportation to the theme parks is fast and frequent. We had two adjoining rooms, we were able to check in early, and the toddler's bed was ready and waiting. The lazy river pool is fun for all ages and a fantastic change from most hotel pools. The only frustration was the […] charge for parking and an additional "resort fee" for internet etc we never used. These fees were not explained at check-in, and I strongly resent paying for parking. The hotel rate appears lower, but when these surprise fees are added the price jumped nearly $35.00 a room; double since I had two rooms. However, I protested the "resort fee", and they did drop it from my bill. So just beware of these "extra" fees. Otherwise enjoy it is an excellent hotel, and one additional plus are the two upscale adjoining hotels also have excellent restaurants. Read moreGenuine Expedia guest review
"Always a great stay! Wish I'd asked first tho!"
We love the Hilton Bonnet Creek. Always a good stay, beautiful rooms and great service, close to everything and doesn't bombard you with Disney everything. Love the Harvest Bistro downstairs-- kids eat free breakfast and dinner with a paying adult. Only issue we had was while we were there, a travel group of 350 Argentinian teenagers celebrating their […] 15th birthday's. they were rude and took over pretty much everything. I think the hotel was a little stressed over it too, apparently they were there a full 10 days before we checked in. Wouldn't stop me from going again -- I'd just ask first if any large groups were there. Read moreGenuine Hotels.com guest review
Excellent choice for my family. We had a relaxing stay and the staff was great.Genuine Hotels.com guest review
friendly, immaculate, swanky. One of the best hotels in Orlando near parks!Genuine Hotels.com guest review
"Great place to stay"
We had a wonderful time at this hotel, and would definitely recommend it.Genuine Expedia guest review
"Nice hotel, close to Downtown Disney"
I was a good getaway for the weekend. Room and facilities were clean. Resort fees and parking fees can add quickly to the total invoice. We have a room with a connecting door and we could hear the people next door talking and their toddler crying intermittently through the afternoon and early evening. We called twice to complain and were changed to […] another quiet room. Overall experience was good and they resolved the matter quickly. Read moreGenuine Expedia guest review
"Great hotel in Disney World Resort Area"
Wonderful Stay. Super clean, friendly service, awesome amenities. Food is somewhat pricey and not all that superior for the cost. Eat off resort if you can.Genuine Expedia guest review
Only fault Is the extras re parking and site fees but don't let them put you off this wonderful hotel. We were on the 17th floor over looking Disney the pool and the golf coarse and it was a pleasure every time we looked out. Will be back for sure.Genuine Hotels.com guest review
"Huge, beautiful but loud and few shuttles"
Great hotel and staff, but really big and really loud until 3am. We were on the end of 15th floor could hear everyone in the surrounding rooms. Not parties just up and talking. Downtown Disney shuttle only runs every 2 hours, but it's a fun place great pool! Just not a quiet relaxing Hilton.Genuine Hotels.com guest review
"great for a meeting"
The hotel is a great location for a conference. It is close to restaurants in the area so you don't have to eat all meals at the hotel restaurants. It was difficult to have peaceful sleep however, because the walls are thin and I could hear my neighbors talking late into the evening (they were obviously on vacation and not attending 7 a.m. meetings). […] It was surprising a hotel of this level would have such thin walls. Read moreGenuine Hotels.com guest review
Beautiful property. Overall the service needs to be improved. Housekeeping did not arrive until after 2pm on two occasions. Service at the Bistro on the ground floor was atrocious. Service in Zita and the main bar was wonderful. The rooms are quite, elevators are fast, There was dust on my windows and dust balls on plugs.Genuine Hotels.com guest review
Our family of five had an incredible experience at this hotel. Great food, awesome pool and excellent room. No better place to stay.Genuine Hotels.com guest review
"Great weekend getaway"
Stayed here with my wife for a quick getaway. Stayed fri-sun. Pool was great and very near to downtown Disney area. Great for families because of the pool facilities.Genuine Hotels.com guest review
Great room and service. Pool was awesome granddaughter loved it I recommend this for family from anywhere.Genuine Hotels.com guest review
"Nice hotel close to Disney but calmer and quieter"
Visited for 3 days with the family (2 adults 2 kids). The room was clean, spacious and comfortable. Seems to be recently updated. Lobby was nice, restaurants nice. Nothing out of this world but all-around comfortable, clean, fairly new and relaxing atmosphere. The kids loved the pools that have a lazy river connecting two large pools and a water slides. […] They spent hours there. Prices on food were very reasonable. It's right next to the Waldorf and you can use the Waldorf as well but that property seemed much colder and less inviting. This is simple luxury which in my mind is better then pretentiousness. Read moreGenuine Expedia guest review
"Nice hotel close to Disney World"
We had a comfortable room to stay in while we enjoyed a quick 2day visit to Disney World. The Hilton offered a convenient shuttle service. We would have liked a little more time to lounge by the pool and float on the lazy river.Genuine Expedia guest review
"Nice clean affordable hotel near Disney attraction"
This is the second time we stayed at the Hilton Bonnet Creek. The hotel is clean and spacious and the pool facilities are wonderful - big lazy rive and zero entry pool that the kids loved. It is so close to all Disney attractions and conveniently located to other attractions and retail areas in Orlando. The breakfast package is a good deal and kids […] eat free. Read moreGenuine Expedia guest review
"Awesome, Clean, Fun Family Resort!"
I was so surprised by how much we loved the Hilton Bonnet Creek. I have always stayed at Disney Resorts near the Magic Kingdom but after this stay, I'd never go anywhere else. The Summer Bash Celebration was so much fun that we never left the Hilton! We had so much fun in the lazy river, pools, slides, and fantastic restaurants. Everything there is […] so service oriented and kid friendly. From the skinny margaritas at the pool bar to the s'mores and fireworks by poolside, everything here was fantastic and far exceeded our expectations. We can't wait to go back! Read moreGenuine Hotels.com guest review
"clean hotel, nothing too fancy. little expensive"
nothing really to complain about except the room price and internet fees. I can't believe that this day and age there is still hotels that will try to squeeze money from you for internet services.Genuine Expedia guest review
Great service, clean hotel and great staff.Genuine Hotels.com guest review
That is the bes way to put it in words. Seems like every one in this place is on the same page. A pleasure to see that work ethik still works. Great expiriance.Genuine Hotels.com guest review
"Perfect combination: Waldorf Astoria / Hilton"
After an exceptional offer, the family decided to upgrade to a room at the Waldorf Astoria. The pool at the Hilton offers the best environment for a fun-filled day with the family and the amenities at the Waldorf makes you feel so special. It was a family vacation but me and my wife celebrated our 16th anniversary as well. I want to thank the staff […] at the Peacock Alley (Waldorf), especially the bar manager, for acknowledging our anniversary and doing something special for us. Congrats to her on her 4th wedding anniversary as well. Excellent customer service. Read moreGenuine Hotels.com guest review
perfect location close to parks bus service from hotel was right on time nice bus eat at the italian rest in the hotel it was out of this world. the lazy river pool was great bring your own inter tube so you dont have to buy thiersGenuine Expedia guest review
"Excellent vacation spot!!!!"
I must say, I read allot of great reviews but never thought my experience would turn out to be AWESOME! The hotel was very clean, the bathrooms appear to be cleaned every few minutes. The room was spacious and very accomodating. The resort is perfect for kids, they have everything in one place. This hotel is very affordable and well worth your time […] and money. I highly recommend this resort, the visit was great. I will defininitely be returning and recommendating! Read moreGenuine Expedia guest review
"Beautiful hotel on Disney Property"
Had a great time. Enjoyed the pool and lazy river.Genuine Expedia guest review
"Average hotel stay not very good."
Checked in on Tuesday July 2 for the start of our annual family vacation. At first we were excited about hotel because it looked very upscale but soon reality set in. The restaurants they offer are not very good as far as food quality. The quick service Muse food place in lobby was the best they had to offer unfortunately. Friday night after a long […] night out we come back to both of our rooms not cleaned at all. No clean towels, no toilet paper etc. We call about it to front desk and they offer to clean it extra good the next time(which they did not). So on Saturday again we come back and only one of our rooms was cleaned. We call to complain and they credit us $50.00 on our 5 night stay. WHAT A JOKE! We wait for them to clean which took 2 hours to get there and the room attendant didn't even have the courtesy to tell us when he was done. In short I will not EVER RECOMMEND THIS HOTEL TO ANYONE! VERY DISAPPOINTING! They even got our bill wrong at check out which took a while to handle. We explained our experience to front desk lady and she kept apologizing which at this point meant nothing. In short I feel we did not get what we paid for and $50.00 credit is insulting. DEFINITELY WILL NOT STAY HERE AGAIN! Read moreGenuine Expedia guest review
Convenient. Good location. Parking is in a different building, you have to take an elevator and cross a bridge to get to the hotel. They charge extra for parking + taxes. Huge, impersonal hotel. Pool area was dirty at the end of the day. Very expensive breakfast.Genuine Expedia guest review
"Great hotel for families! Pool is Great!"
Upon arrival, check in was quick and easy. The hotel has all the amenities you'll need. The pool with the lazy river is absolutely wonderful for the little ones and adults. This is the first time in a long time I felt we could hang out by the pool all day and not need to go anywhere else. Their are servers that service all of the pool deck areas. The […] only problem I could see was the length of time it took for ours to walk all the way over to the only food/drink area and make it back to us before the ice melted in the drinks. It would be nice if there was a food/beverage area on both sides of the pool. If that's a concern though, just get there early enough to stake your claim to chairs near the food! The hotel is beautiful and very clean and if you do decide to leave the property, it is very close to all the parks and tons of restaurants and shopping. Read moreGenuine Expedia guest review
"Hotel close to all Disney attractions"
We enjoyed the crazy river that surround the pool area. The hotel provided a variety breakfast options to eat. The hotel has a Disney store and a coffee shop that provides good coffee. The spa provided excellent massages experience. Overall, my family and I enjoyed this hotel and would certainly come back.Genuine Expedia guest review
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