"Great place, top-notch service and location"
Everything was perfect except the temperature in the room. We ended up leaving the door to the balcony open (February in Colorado!) to cool the room below 70 degrees. No matter what the thermostat is set at, it is so warm in there. The room was really nice - much nicer and roomier than we even expected. We would stay there again - the beds are so comfortable, […] and the staff really great. Plus, the location in the heart of the Mountain Village can't be beat. The pool and hot tub (indoors) are nice with great views out the big windows. Read moreGenuine Hotels.com guest review
"Best vacation ever"
This hotel was so beautiful. The rooms were spacious, very well decorated, and The views of the mountain were amazing. The most attentive staff I have ever been around. I will return to this hotel at least once a year moving forward.Genuine Hotels.com guest review
"Courteous, Convenient, Clean"
Great clean room in very convenient location in Telluride with courteous staff. Ski valet guys were awesome. My only complaint is that they put a hold on your CC and then when you check out they also charge your card for the actual fees (dining, ski rental, etc) on top of the hold and the hold isn't released for 4 to 5 days. This isn't just the hotel's […] fault, it's also due to the banks. But if the hotel didn't place the hold in the first place, it wouldn't be a problem. Next time I will just not give a credit card and instead just pay the bill when leaving...lesson learned. Read moreGenuine Hotels.com guest review
"Fine hotel with nice decor"
We appreciated very much help with our luggage from front desk staff. We liked the cookies that you offered in the afternoon. They were delicious. We came in the hotel late at night after a long drive. We needed something to relax. What could be better than glass of wine that was waiting for us in our room.Genuine Hotels.com guest review
Steps away from the ski slope, the hotel Madeline gives all the conveniences for ski in/ski out. The onslope ski valet area is great for getting ready in the morning without having to walk through the hotel with boots and equipment. The Madeline is a modern hotel with all the amenities. I give it a solid 4.5 stars. The hotel adds a nice touch with cookies […] and hot chocolate every afternoon. Read moreGenuine Hotels.com guest review
"Holiday Ski Trip"
This was our second stay at this property and we continue to love it. Convenient ski valets, great breakfasts and we love the new SMAKs.Genuine Hotels.com guest review
My wife and I spent our honeymoon here and it was excellent. This hotel tries in every way to make everything just right for you. You are treated almost as royalty when you are here. I recommend it!Genuine Hotels.com guest review
The maid service was less than par. They didn't replenish coffee, shampoo, soap etc. When we ordered coffee so we would have some in the morning, they brought 1 packet to make 1 cup! They acted VERY stingy with their coffee, soap etc and it was very frustrating!Genuine Hotels.com guest review
Lovely, romantic getaway. Beautiful hotel.Genuine Hotels.com guest review
"FANTASTIC LUXURY CONDO"
We had a gorgeous corner two bedroom condo. It was very large and nicely appointed, has three large decks, full gourmet kitchen which we didn't use. Front desk was so helpful and nice. We definitely will go back again and ask for this unit. Gondola runs from 7-midnight so no need to drive to town. Gorgeous views too.Genuine Hotels.com guest review
Service was fantastic, staff was friendly, and Rev was delicious. King suite room was spacious. Our second time visiting Telluride and Madeline; we will return to both for sure!Genuine Hotels.com guest review
"Lovely resort property. Beautiful location."
Very pleased with the accommodations. I was only at the property for two nights; I hope to have an opportunity to visit again for a longer stay. Delightful staff, very professional! Thank you for great service.Genuine Hotels.com guest review
We very much enjoyed the hotel. The staff was friendly and responsive, the room very clean and spacious and the restaurant excellentGenuine Hotels.com guest review
"Beautiful hotel with gorgeous views"
The hotel is surrounded by breathtaking views of the beautiful colorado mountains and is a gondola ride away from the allred restaurant which was absolutely delightful. Great for hikers and explorers and those who just want to relax and enjoy the viewGenuine Hotels.com guest review
"Best Mountain Village has to offer"
What can I say to get people to stay here, but it was a great experience from start to finish!! We have always wanted to stay at the hotel, so to surprise my wife for our anniversary it was perfect! Though if we stay here next time, we would like to eat at one of the restaurants, they looked interesting.Genuine Expedia guest review
"Celebrating wedding anniversary (44 years)"
Enjoyed our stay very much. surprised by the only option for parking (valet) got used to it but it was an added cost.Genuine Hotels.com guest review
"Awesome views of the mountains"
I made the reservation at last minute after jeeping all day over Imogene. It was an awesome relaxing treat after being on the road all day!Genuine Expedia guest review
Awesome hotel, very convenient to the gondola into town. Very nice.Genuine Hotels.com guest review
Everything was supberb except the valets and bell me, who were overwhelmed by just a few customers.Genuine Expedia guest review
Beautiful hotel in great area! Loved the free transportation on the gondola to and from Telluride. Only complaint was coffee pot in room. Too small and made very weak coffee. No complimentary coffee in lobby so we had to go to Starbucks in Village. I suggest hotel gets new coffee makers and offer coffee in lobby.Genuine Hotels.com guest review
"Lovely hotel in spectacular setting"
This was our second stay at Hotel Madeline. It's a lovely hotel with friendly staff. Telluride is a stunning destination. The hotel is located in the touristy Mountain Village (lots of ski/snowboard shops and restaurants) which is a 10-15 minute gondola ride from the charming town. The gondola is free and offers spectacular views. The hotel is clean, […] beautiful and has spacious rooms. We had a yummy dinner of sandwiches and salads at the Smak Bar in the hotel. Only two small issues: I made the reservation using Hotels.com and wasn't sure if we'd need 3 or 4 nights. I was hoping I could cancel the 4th night if need be. They would not refund if I cancelled. I checked the Madeline's website and they had the same policy. So I just booked 3 nights and then ended up having to add the 4th, which meant we had to change rooms. I don't understand why they won't let you cancel even up to a couple days beforehand. I also found the beds overly soft. Most folks probably like big, fluffy feather beds, but I didn't sleep well and began to get a backache. Overall, we had a terrific stay. Read moreGenuine Hotels.com guest review
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
Wonderful hotel. Beautiful decor, warm and friendly staffGenuine Hotels.com guest review
"Elegant furnishings, convenient location."
Very comfortable stay, would do a repeat visit in a heartbeat. Loved taking the gondola to downtown Telluride.Genuine Hotels.com guest review
Hotel is beautiful, excellent location next to Gondola, that can take you into the old town. Friendly staff.Genuine Hotels.com guest review
Hotel had stuff for our grandkids to do and we enjoyed the relaxation. Free gondola ride into town was perfect.Genuine Expedia guest review
"Great place to stay in Telluride"
Great experience, only negative is that they charge per parking, $35 per day to park in the garage. You would think that the nightly rate they are charging should cover parking.Genuine Expedia guest review
Convenient, luxurious, friendly!Genuine Hotels.com guest review
"Won't stay here again"
After checking in my wife just got out of shower and the maid service guy just walked into our room without knocking. No warning at all. A call to the front desk was made and never received a call back. That evening stopped by front desk and asked for a bottle of champagin to be delivered at 8pm for our honey moon. Came back at 9 pm to find a card saying […] sorry our amenity could not be delivered. Next morning we were told they couldn't deliver it because privacy light was on. It was the same front desk staff that the bottle was ordered from night before. Explained I told her we would be gone until about 9 pm. We did receive the strawberries that we to be delivered with our champaign. Really? Much nicer places all around this hotel. Read moreGenuine Expedia guest review
"perfect place ti stay"
The perfect place to stay any time of the year. Modern & rustic mountain lodge ski in/out with every amenity, easy access to the old down town area as the fun/free gondola ride is right on location along with shops, stores and restaurants. The king room was decorated fantastic with extra amenities you dont normally see. Staff was great too. no car […] needed. Read moreGenuine Hotels.com guest review
"The staff was very helpful with local information."
The basic room was nicly appointed with frig, bottled water, fruit, robe and slippers. The bathroom was large and beautiful. We were very happy over all with the accommadations. We had a coctail at the hotel bar, and were over charged, but I guess you always have to be on the look-out for that. We would definatly return.Genuine Expedia guest review
Extremely comfortable. Loved all the art throughout the hotel. Excellent idea.Genuine Hotels.com guest review
Great service and clean, perfect location with easy access to free gondola to town.Genuine Hotels.com guest review
"Wonderful hotel to stay at"
It was comfortable, clean and offered many other businesses near by.Genuine Hotels.com guest review
"Exquisite hotel and wonderful staff."
One of the best hotel experiences I have ever had. From the warm greeting at arrival, to the helpful advise, to the comfortable and practical accommodations, every detail was just perfect. The destination of Telluride was awesome as well. Hope to return for another visit when I will have more time to spend and enjoy more of the great hospitality.Genuine Expedia guest review
Hotel Madeline is an exclusive resort in the most amazing mountain town of all on planet earth. My fiancé and I had been doing some traveling around Colorado, expecting to camp our entire trip, until we really needed a break from the great outdoors. We were extremely fortunate to find that Hotel Madeline was running a summer deal when we arrived tired […] and worn out in Telli. We were greeted with smiles and respect despite our grungy appearance. Our room was so comfortable and tge king bed was the largest we have ever slept in. We finally got some space from one another after sleeping in a tent for a week. The staff were so nice and accommodating, the hotel extremely quiet and upscale without any pretense or attitude. We would live there if we could. A most perfect stay in the most perfect mountain town. Read moreGenuine Hotels.com guest review
"It was hard to leave."
What can I say??? We were impressed with the hotel from the moment we arrived. We were immediately welcomed by the staff and shown personally to our rooms. This hotel is luxurious and in the perfect location to shops, restaurants and the gondola which takes you to Telluride. The Madeline has all the bells and whistles!!Genuine Expedia guest review
"Best place I've stayed in telluride"
Everything about this hotel was first rate. Staff was incredibly attentive, friendly, and thoroughly professional. We had booked a room with two bedrooms, but was upgraded to three bedroom condo. Extraordinary place with first rate appliances, views, furnishings. Bathrooms were exceptional. Overall, fantastic experience. Would recommended to those with […] the most discriminating taste. Read moreGenuine Expedia guest review
"Beautiful and comfortable hotel"
The hotel is beautiful and rooms are luxurious. This is a slow time of year for them, and it was very quiet, which we did not mind. taking the gondola down to Telluride is easy and fun. Would definitely stay againGenuine Expedia guest review
"Friendly, clean and professional"
Great service, very accommodating. The BEST.......Genuine Hotels.com guest review
I could tell from the pictures that this was a very nice hotel. Upon arrival, I found that hotel far exceeded my expectations. The location was perfect. The decor was very luxurious. The staff was very nice and professional. The room was AMAZING! The room included a balcony that overlooked a beautiful courtyard plaza. The price of the room was great, […] eventhough I purchased the room on a special deal. I couldn't have been more happy with my experience. Read moreGenuine Expedia guest review
"Great hotel, room service not that good."
Excelent choice for individuals or the family. Room service needs better quality, larger menu and faster service. Ski valet is excelent.Genuine Expedia guest review
"Excellent hotel in heart of Telluride"
We were passing through Telluride on a road trip and had a free night at a hotel through hotels.com. We were so happy to have the opportunity to stay at Hotel Madeline. It's a beautiful property set in a the gorgeous backdrop of the slopes. Stay here if you can!!!Genuine Hotels.com guest review
"hotel was inconsistent"
Overall the hotel has the opportunity to be a great hotel, but their service was inconsistent on a day in day out basis for the following reasons: 1. day before we were to arrive at the hotel, i was put on hold for 12 minutes and still no one answered. 2. Next day we arrive at the hotel, the driver was fantastic with many suggestions for us. 3. Arrive […] to room and have a beautiful view. 4. Asked for extra pillows - had to call 3x and received 2 pilows 7 hrs later. 5. Drinks at the bar took over 30 min. 6. Why not have a ski valet? 7. One bar of soap in the bathroom, and no shampoo. Getting toiletries was tough. It was clear that that the season was ending in two weeks. As well, I think this hotel shuts down for two - four weeks after the ski season ends. I am wondering if they have been losing staff. Without a doubt everyone there was nice, but i just wonder why the inconsistencies of a hotel that is suppose to be a top notch hotel. Read moreGenuine Hotels.com guest review
This place is awesome! From the time you get out of your car, exceptional service. Front desk have us a brief tour and led us up to our room. The room is top notch. Very comfortable bed! You are surrounded by beautiful scenery. The gondola is just right around the corner from the hotel...very fun experience. We would definitely stay here again!Genuine Hotels.com guest review
"Amazing location, beautifl hotel & helpful staff"
Seeing that my husband and I relied on prior guests feedback before booking our stay, I only thought it appropriate to return the favor to future guests. The hotel was beautiful and very well maintained. The location couldn't be more perfect. You are feet from the gondola and lifts for skiing and getting to downtown Telluride is only a 15 minute experience […] via the gondola. The room accommodations were very spacious and well equip. As for the staff, everyone was very helpful and nice. We had one issue with the way our laundry was sent out which resulted in a bill of $254 but in the end the hotel rectified the issue for us. The only complaint is that the bed was way to soft! I think there was a feather bed on top of the mattress which essentially required my husband and I to sleep on the extreme opposite sides of the bed so that we didn't roll into each other. Not sure if anything could have been done in this situation but just a comment. Read moreGenuine Hotels.com guest review
"Right in the middle of the action"
Wonderful experience for everyone, Madeline personnel and management know what it takes to run a 1st class hotel.Genuine Hotels.com guest review
"Great hotel for a relaxing ski vacation"
We are returning guests. We have stayed in a suite, and a standard room. Room accomodations are very nice. Appointments are commensurate with the room rates. Rooms are a bit underlit if you like to curl up with a book, but that's a minor annoyance. Fitness facility is first-rate. Well maintained, with a number of options for workouts. Staff is attentive, […] and responsive to problems. In our most recent stay, we had to be relocated due to a water leak. This was handled promptly, and without major disruption to our stay. If you fly into Telluride, they pick you up from the local airport. Very nice. Read moreGenuine Expedia guest review
"Great hotel, I loved!"
I loved this hotel! its location can not be beat! spacious, comfortable, and the bathroom is divine! very comfortable and discreet. The hotel has a ski rental service with ski valet. free internet. very friendly concierge. all ok!Genuine Expedia guest review
"Great hotel and location"
Great hotel in a great location. Not a ski in ski out but a short walk to the lift whith three choices of ski rental establishments. Restaurants were great and the staff super friendly! Only thing they need to add is more vegiterian dishes.Genuine Expedia guest review
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