"Lovely hotel in spectacular setting"
This was our second stay at Hotel Madeline. It's a lovely hotel with friendly staff. Telluride is a stunning destination. The hotel is located in the touristy Mountain Village (lots of ski/snowboard shops and restaurants) which is a 10-15 minute gondola ride from the charming town. The gondola is free and offers spectacular views. The hotel is clean, […] beautiful and has spacious rooms. We had a yummy dinner of sandwiches and salads at the Smak Bar in the hotel. Only two small issues: I made the reservation using Hotels.com and wasn't sure if we'd need 3 or 4 nights. I was hoping I could cancel the 4th night if need be. They would not refund if I cancelled. I checked the Madeline's website and they had the same policy. So I just booked 3 nights and then ended up having to add the 4th, which meant we had to change rooms. I don't understand why they won't let you cancel even up to a couple days beforehand. I also found the beds overly soft. Most folks probably like big, fluffy feather beds, but I didn't sleep well and began to get a backache. Overall, we had a terrific stay. Read moreGenuine Hotels.com guest review
AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
Wonderful hotel. Beautiful decor, warm and friendly staffGenuine Hotels.com guest review
"Elegant furnishings, convenient location."
Very comfortable stay, would do a repeat visit in a heartbeat. Loved taking the gondola to downtown Telluride.Genuine Hotels.com guest review
Hotel is beautiful, excellent location next to Gondola, that can take you into the old town. Friendly staff.Genuine Hotels.com guest review
Hotel had stuff for our grandkids to do and we enjoyed the relaxation. Free gondola ride into town was perfect.Genuine Expedia guest review
"Great place to stay in Telluride"
Great experience, only negative is that they charge per parking, $35 per day to park in the garage. You would think that the nightly rate they are charging should cover parking.Genuine Expedia guest review
Convenient, luxurious, friendly!Genuine Hotels.com guest review
"Won't stay here again"
After checking in my wife just got out of shower and the maid service guy just walked into our room without knocking. No warning at all. A call to the front desk was made and never received a call back. That evening stopped by front desk and asked for a bottle of champagin to be delivered at 8pm for our honey moon. Came back at 9 pm to find a card saying […] sorry our amenity could not be delivered. Next morning we were told they couldn't deliver it because privacy light was on. It was the same front desk staff that the bottle was ordered from night before. Explained I told her we would be gone until about 9 pm. We did receive the strawberries that we to be delivered with our champaign. Really? Much nicer places all around this hotel. Read moreGenuine Expedia guest review
"perfect place ti stay"
The perfect place to stay any time of the year. Modern & rustic mountain lodge ski in/out with every amenity, easy access to the old down town area as the fun/free gondola ride is right on location along with shops, stores and restaurants. The king room was decorated fantastic with extra amenities you dont normally see. Staff was great too. no car […] needed. Read moreGenuine Hotels.com guest review
"The staff was very helpful with local information."
The basic room was nicly appointed with frig, bottled water, fruit, robe and slippers. The bathroom was large and beautiful. We were very happy over all with the accommadations. We had a coctail at the hotel bar, and were over charged, but I guess you always have to be on the look-out for that. We would definatly return.Genuine Expedia guest review
Extremely comfortable. Loved all the art throughout the hotel. Excellent idea.Genuine Hotels.com guest review
Great service and clean, perfect location with easy access to free gondola to town.Genuine Hotels.com guest review
"Wonderful hotel to stay at"
It was comfortable, clean and offered many other businesses near by.Genuine Hotels.com guest review
"Exquisite hotel and wonderful staff."
One of the best hotel experiences I have ever had. From the warm greeting at arrival, to the helpful advise, to the comfortable and practical accommodations, every detail was just perfect. The destination of Telluride was awesome as well. Hope to return for another visit when I will have more time to spend and enjoy more of the great hospitality.Genuine Expedia guest review
Hotel Madeline is an exclusive resort in the most amazing mountain town of all on planet earth. My fiancé and I had been doing some traveling around Colorado, expecting to camp our entire trip, until we really needed a break from the great outdoors. We were extremely fortunate to find that Hotel Madeline was running a summer deal when we arrived tired […] and worn out in Telli. We were greeted with smiles and respect despite our grungy appearance. Our room was so comfortable and tge king bed was the largest we have ever slept in. We finally got some space from one another after sleeping in a tent for a week. The staff were so nice and accommodating, the hotel extremely quiet and upscale without any pretense or attitude. We would live there if we could. A most perfect stay in the most perfect mountain town. Read moreGenuine Hotels.com guest review
"It was hard to leave."
What can I say??? We were impressed with the hotel from the moment we arrived. We were immediately welcomed by the staff and shown personally to our rooms. This hotel is luxurious and in the perfect location to shops, restaurants and the gondola which takes you to Telluride. The Madeline has all the bells and whistles!!Genuine Expedia guest review
"Best place I've stayed in telluride"
Everything about this hotel was first rate. Staff was incredibly attentive, friendly, and thoroughly professional. We had booked a room with two bedrooms, but was upgraded to three bedroom condo. Extraordinary place with first rate appliances, views, furnishings. Bathrooms were exceptional. Overall, fantastic experience. Would recommended to those with […] the most discriminating taste. Read moreGenuine Expedia guest review
"Beautiful and comfortable hotel"
The hotel is beautiful and rooms are luxurious. This is a slow time of year for them, and it was very quiet, which we did not mind. taking the gondola down to Telluride is easy and fun. Would definitely stay againGenuine Expedia guest review
"Friendly, clean and professional"
Great service, very accommodating. The BEST.......Genuine Hotels.com guest review
I could tell from the pictures that this was a very nice hotel. Upon arrival, I found that hotel far exceeded my expectations. The location was perfect. The decor was very luxurious. The staff was very nice and professional. The room was AMAZING! The room included a balcony that overlooked a beautiful courtyard plaza. The price of the room was great, […] eventhough I purchased the room on a special deal. I couldn't have been more happy with my experience. Read moreGenuine Expedia guest review
"Great hotel, room service not that good."
Excelent choice for individuals or the family. Room service needs better quality, larger menu and faster service. Ski valet is excelent.Genuine Expedia guest review
"Excellent hotel in heart of Telluride"
We were passing through Telluride on a road trip and had a free night at a hotel through hotels.com. We were so happy to have the opportunity to stay at Hotel Madeline. It's a beautiful property set in a the gorgeous backdrop of the slopes. Stay here if you can!!!Genuine Hotels.com guest review
"hotel was inconsistent"
Overall the hotel has the opportunity to be a great hotel, but their service was inconsistent on a day in day out basis for the following reasons: 1. day before we were to arrive at the hotel, i was put on hold for 12 minutes and still no one answered. 2. Next day we arrive at the hotel, the driver was fantastic with many suggestions for us. 3. Arrive […] to room and have a beautiful view. 4. Asked for extra pillows - had to call 3x and received 2 pilows 7 hrs later. 5. Drinks at the bar took over 30 min. 6. Why not have a ski valet? 7. One bar of soap in the bathroom, and no shampoo. Getting toiletries was tough. It was clear that that the season was ending in two weeks. As well, I think this hotel shuts down for two - four weeks after the ski season ends. I am wondering if they have been losing staff. Without a doubt everyone there was nice, but i just wonder why the inconsistencies of a hotel that is suppose to be a top notch hotel. Read moreGenuine Hotels.com guest review
This place is awesome! From the time you get out of your car, exceptional service. Front desk have us a brief tour and led us up to our room. The room is top notch. Very comfortable bed! You are surrounded by beautiful scenery. The gondola is just right around the corner from the hotel...very fun experience. We would definitely stay here again!Genuine Hotels.com guest review
"Amazing location, beautifl hotel & helpful staff"
Seeing that my husband and I relied on prior guests feedback before booking our stay, I only thought it appropriate to return the favor to future guests. The hotel was beautiful and very well maintained. The location couldn't be more perfect. You are feet from the gondola and lifts for skiing and getting to downtown Telluride is only a 15 minute experience […] via the gondola. The room accommodations were very spacious and well equip. As for the staff, everyone was very helpful and nice. We had one issue with the way our laundry was sent out which resulted in a bill of $254 but in the end the hotel rectified the issue for us. The only complaint is that the bed was way to soft! I think there was a feather bed on top of the mattress which essentially required my husband and I to sleep on the extreme opposite sides of the bed so that we didn't roll into each other. Not sure if anything could have been done in this situation but just a comment. Read moreGenuine Hotels.com guest review
"Right in the middle of the action"
Wonderful experience for everyone, Madeline personnel and management know what it takes to run a 1st class hotel.Genuine Hotels.com guest review
"Great hotel for a relaxing ski vacation"
We are returning guests. We have stayed in a suite, and a standard room. Room accomodations are very nice. Appointments are commensurate with the room rates. Rooms are a bit underlit if you like to curl up with a book, but that's a minor annoyance. Fitness facility is first-rate. Well maintained, with a number of options for workouts. Staff is attentive, […] and responsive to problems. In our most recent stay, we had to be relocated due to a water leak. This was handled promptly, and without major disruption to our stay. If you fly into Telluride, they pick you up from the local airport. Very nice. Read moreGenuine Expedia guest review
"Great hotel, I loved!"
I loved this hotel! its location can not be beat! spacious, comfortable, and the bathroom is divine! very comfortable and discreet. The hotel has a ski rental service with ski valet. free internet. very friendly concierge. all ok!Genuine Expedia guest review
"Great hotel and location"
Great hotel in a great location. Not a ski in ski out but a short walk to the lift whith three choices of ski rental establishments. Restaurants were great and the staff super friendly! Only thing they need to add is more vegiterian dishes.Genuine Expedia guest review
"Hotel Madeline in Mountain Village at Telluride"
The location for skiing is ideal and the cleanliness and ambiance of the hotel is unmatched. The employees and staff people are top notch. It may be the best hotel we have stayed in during our years of trying out various western ski resorts. The only complaint would be the lighting in the bedroom. If you want to read in bed, you must bring your own […] light! Read moreGenuine Expedia guest review
"Great ski hotel"
Excellent location in Mountain Village - adjacent to Gondola, lifts, and ski school. The hotels ski valet service where your skis and boots are kept slopeside is just 100 feet from the hotels door. Rooms are spacious, well decorated, and comfortable. Front desk and door service personnel were very friendly and accommodating. Indoor pool is small, but […] adequate for kids to have fun. Beeping noise (from Gondola) starts about 5-6 am, so would suggest requesting room not immediately adjacent to Gondola. Read moreGenuine Expedia guest review
"e.g. "Great hotel for a family""
nice very clean and for sure i will be back next year.Genuine Expedia guest review
My family stayed over New Years and we had a great time. The staff was exceptional, and the facilities/location were perfect for us. We utilized the ski valet and my kids loved the pool while my wife and I enjoyed the hot tub. I can't imagine a better place.Genuine Hotels.com guest review
Staff was great. Hot chocolate & cookies after skiing. Just steps to the free gondola. In the middle of Mountain Village.Genuine Expedia guest review
Great experience in TellurideGenuine Hotels.com guest review
Our stay was an exceptional experience. The staff was helpful and friendly, and the room was luxurious in its comfort. We'll stay here in the future.Genuine Expedia guest review
"As close to perfection as you can get........."
Real attention to detail. The employees were always available to help no matter the request. The included airport transfer is an added bonus in this time of nickle and dime deals. Great meals available and great drinks. Book it. You wont be sorry.Genuine Expedia guest review
It was a very cozy room, staff was excellent. I felt very comfortable in the hotel.Genuine Expedia guest review
"Excellent people & family friendly hotel :)"
Outstanding service & excellent hotel through & through. My kids loved it !!! Will definitely come back again :) !!!!!Genuine Expedia guest review
"Over the Top Customer Service!"
We stayed at the Hotel Madeline in Telluride for weekend getaway during an off season. Mountain Village and the town of Telluride were pretty quiet, but that is exactly what we were looking for. The hotel staff were exceptional. Upon arrival, the front desk attendant checked us in, had some assist us with our luggage, the desk attendant personally walked […] us to our room, engaging in conversation about what Telluride has to offer, dinner options, bar options, etc. The room was beautiful and comfortable. The bathroom was huge with a walk-in shower with a bench, a soaker tub, and separate toilet stall area. The pool and hot tub in the hotel were wonderful. We received a personal handwritten thank you note for staying there on the dresser and the night before leaving another note was slipped under our door thanking us again and stating they looked forward to us staying with them in the future. It was a nice touch. We will definitely stay at the Hotel Madeline in the future! Read moreGenuine Hotels.com guest review
"Very Nice Hotel"
The hotel was very nice, and the service was excellent. A great addition to telluride.Genuine Hotels.com guest review
"an excellent hotel in all respects"
we visited in the off-season. The rates were great - and there were no crowds. It's a brand-new hotel - probably the newest in Telluride - and run by a Swedish company - they know what they are doing!Genuine Hotels.com guest review
Great location and amenities including Wolf and SubZero appliances in the kitchen. Free drinking water, sodas, and juices in the fridge upon arrival. Welcoming and helpful staff. The only drawback was a very loud HVAC unit (design flaw with the individual units located inside the condos with minimal sound insulation). Had to turn it off at night to […] sleep quietly. Underground parking little pricey. Would definitely go back. Read moreGenuine Hotels.com guest review
"will be back again.. great hotel.."
Great cust. Service an a very nice hotel...Genuine Hotels.com guest review
No ComplaintsGenuine Hotels.com guest review
"The perfect hotel with outstanding service!"
My family was totally happy and comfortable at this hotel. The staff was very attentive and even called us by name each time they saw us. Unforgettable service and beautiful hotel. Everyday warm cookies were nice too! We plan to go back just to experience the comfortable La Madeline again!Genuine Hotels.com guest review
what a magnificent location. Surrounded by unmatched views. Staff was very helpfull. We went in a slow time of year and it was exactly our pace. Will return.Highly recomended.....Genuine Hotels.com guest review
"Best hotel in Telluride"
Could not ask for a better hotel than this!! Highly appointed accommodation with perfect location next to the gondola, excellent service, and comfortable rooms. Must stay if you're in the area...Genuine Hotels.com guest review
The staff of Hotel Madeline was very friendly and helpful. They accommodated our every request with a smile. Our suite was beautiful, restful and perfect for our family. We didn't need to drive anywhere as the location is excellent. Room service was exceptional and the food was presented beautifully and was delicious. The bar was relaxed and the food […] was wonderful. We definitely will return to this hotel and highly recommend it. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )