"It was hard to leave."
What can I say??? We were impressed with the hotel from the moment we arrived. We were immediately welcomed by the staff and shown personally to our rooms. This hotel is luxurious and in the perfect location to shops, restaurants and the gondola which takes you to Telluride. The Madeline has all the bells and whistles!!Genuine Expedia guest review
"Best place I've stayed in telluride"
Everything about this hotel was first rate. Staff was incredibly attentive, friendly, and thoroughly professional. We had booked a room with two bedrooms, but was upgraded to three bedroom condo. Extraordinary place with first rate appliances, views, furnishings. Bathrooms were exceptional. Overall, fantastic experience. Would recommended to those with […] the most discriminating taste. Read moreGenuine Expedia guest review
"Beautiful and comfortable hotel"
The hotel is beautiful and rooms are luxurious. This is a slow time of year for them, and it was very quiet, which we did not mind. taking the gondola down to Telluride is easy and fun. Would definitely stay againGenuine Expedia guest review
"Friendly, clean and professional"
Great service, very accommodating. The BEST.......Genuine Hotels.com guest review
I could tell from the pictures that this was a very nice hotel. Upon arrival, I found that hotel far exceeded my expectations. The location was perfect. The decor was very luxurious. The staff was very nice and professional. The room was AMAZING! The room included a balcony that overlooked a beautiful courtyard plaza. The price of the room was great, […] eventhough I purchased the room on a special deal. I couldn't have been more happy with my experience. Read moreGenuine Expedia guest review
"Great hotel, room service not that good."
Excelent choice for individuals or the family. Room service needs better quality, larger menu and faster service. Ski valet is excelent.Genuine Expedia guest review
"Excellent hotel in heart of Telluride"
We were passing through Telluride on a road trip and had a free night at a hotel through hotels.com. We were so happy to have the opportunity to stay at Hotel Madeline. It's a beautiful property set in a the gorgeous backdrop of the slopes. Stay here if you can!!!Genuine Hotels.com guest review
"hotel was inconsistent"
Overall the hotel has the opportunity to be a great hotel, but their service was inconsistent on a day in day out basis for the following reasons: 1. day before we were to arrive at the hotel, i was put on hold for 12 minutes and still no one answered. 2. Next day we arrive at the hotel, the driver was fantastic with many suggestions for us. 3. Arrive […] to room and have a beautiful view. 4. Asked for extra pillows - had to call 3x and received 2 pilows 7 hrs later. 5. Drinks at the bar took over 30 min. 6. Why not have a ski valet? 7. One bar of soap in the bathroom, and no shampoo. Getting toiletries was tough. It was clear that that the season was ending in two weeks. As well, I think this hotel shuts down for two - four weeks after the ski season ends. I am wondering if they have been losing staff. Without a doubt everyone there was nice, but i just wonder why the inconsistencies of a hotel that is suppose to be a top notch hotel. Read moreGenuine Hotels.com guest review
This place is awesome! From the time you get out of your car, exceptional service. Front desk have us a brief tour and led us up to our room. The room is top notch. Very comfortable bed! You are surrounded by beautiful scenery. The gondola is just right around the corner from the hotel...very fun experience. We would definitely stay here again!Genuine Hotels.com guest review
"Amazing location, beautifl hotel & helpful staff"
Seeing that my husband and I relied on prior guests feedback before booking our stay, I only thought it appropriate to return the favor to future guests. The hotel was beautiful and very well maintained. The location couldn't be more perfect. You are feet from the gondola and lifts for skiing and getting to downtown Telluride is only a 15 minute experience […] via the gondola. The room accommodations were very spacious and well equip. As for the staff, everyone was very helpful and nice. We had one issue with the way our laundry was sent out which resulted in a bill of $254 but in the end the hotel rectified the issue for us. The only complaint is that the bed was way to soft! I think there was a feather bed on top of the mattress which essentially required my husband and I to sleep on the extreme opposite sides of the bed so that we didn't roll into each other. Not sure if anything could have been done in this situation but just a comment. Read moreGenuine Hotels.com guest review
"Right in the middle of the action"
Wonderful experience for everyone, Madeline personnel and management know what it takes to run a 1st class hotel.Genuine Hotels.com guest review
"Great hotel for a relaxing ski vacation"
We are returning guests. We have stayed in a suite, and a standard room. Room accomodations are very nice. Appointments are commensurate with the room rates. Rooms are a bit underlit if you like to curl up with a book, but that's a minor annoyance. Fitness facility is first-rate. Well maintained, with a number of options for workouts. Staff is attentive, […] and responsive to problems. In our most recent stay, we had to be relocated due to a water leak. This was handled promptly, and without major disruption to our stay. If you fly into Telluride, they pick you up from the local airport. Very nice. Read moreGenuine Expedia guest review
"Great hotel, I loved!"
I loved this hotel! its location can not be beat! spacious, comfortable, and the bathroom is divine! very comfortable and discreet. The hotel has a ski rental service with ski valet. free internet. very friendly concierge. all ok!Genuine Expedia guest review
"Great hotel and location"
Great hotel in a great location. Not a ski in ski out but a short walk to the lift whith three choices of ski rental establishments. Restaurants were great and the staff super friendly! Only thing they need to add is more vegiterian dishes.Genuine Expedia guest review
"Hotel Madeline in Mountain Village at Telluride"
The location for skiing is ideal and the cleanliness and ambiance of the hotel is unmatched. The employees and staff people are top notch. It may be the best hotel we have stayed in during our years of trying out various western ski resorts. The only complaint would be the lighting in the bedroom. If you want to read in bed, you must bring your own […] light! Read moreGenuine Expedia guest review
"Great ski hotel"
Excellent location in Mountain Village - adjacent to Gondola, lifts, and ski school. The hotels ski valet service where your skis and boots are kept slopeside is just 100 feet from the hotels door. Rooms are spacious, well decorated, and comfortable. Front desk and door service personnel were very friendly and accommodating. Indoor pool is small, but […] adequate for kids to have fun. Beeping noise (from Gondola) starts about 5-6 am, so would suggest requesting room not immediately adjacent to Gondola. Read moreGenuine Expedia guest review
"e.g. "Great hotel for a family""
nice very clean and for sure i will be back next year.Genuine Expedia guest review
My family stayed over New Years and we had a great time. The staff was exceptional, and the facilities/location were perfect for us. We utilized the ski valet and my kids loved the pool while my wife and I enjoyed the hot tub. I can't imagine a better place.Genuine Hotels.com guest review
Staff was great. Hot chocolate & cookies after skiing. Just steps to the free gondola. In the middle of Mountain Village.Genuine Expedia guest review
Great experience in TellurideGenuine Hotels.com guest review
Our stay was an exceptional experience. The staff was helpful and friendly, and the room was luxurious in its comfort. We'll stay here in the future.Genuine Expedia guest review
"As close to perfection as you can get........."
Real attention to detail. The employees were always available to help no matter the request. The included airport transfer is an added bonus in this time of nickle and dime deals. Great meals available and great drinks. Book it. You wont be sorry.Genuine Expedia guest review
It was a very cozy room, staff was excellent. I felt very comfortable in the hotel.Genuine Expedia guest review
"Excellent people & family friendly hotel :)"
Outstanding service & excellent hotel through & through. My kids loved it !!! Will definitely come back again :) !!!!!Genuine Expedia guest review
"Over the Top Customer Service!"
We stayed at the Hotel Madeline in Telluride for weekend getaway during an off season. Mountain Village and the town of Telluride were pretty quiet, but that is exactly what we were looking for. The hotel staff were exceptional. Upon arrival, the front desk attendant checked us in, had some assist us with our luggage, the desk attendant personally walked […] us to our room, engaging in conversation about what Telluride has to offer, dinner options, bar options, etc. The room was beautiful and comfortable. The bathroom was huge with a walk-in shower with a bench, a soaker tub, and separate toilet stall area. The pool and hot tub in the hotel were wonderful. We received a personal handwritten thank you note for staying there on the dresser and the night before leaving another note was slipped under our door thanking us again and stating they looked forward to us staying with them in the future. It was a nice touch. We will definitely stay at the Hotel Madeline in the future! Read moreGenuine Hotels.com guest review
"Very Nice Hotel"
The hotel was very nice, and the service was excellent. A great addition to telluride.Genuine Hotels.com guest review
"an excellent hotel in all respects"
we visited in the off-season. The rates were great - and there were no crowds. It's a brand-new hotel - probably the newest in Telluride - and run by a Swedish company - they know what they are doing!Genuine Hotels.com guest review
Great location and amenities including Wolf and SubZero appliances in the kitchen. Free drinking water, sodas, and juices in the fridge upon arrival. Welcoming and helpful staff. The only drawback was a very loud HVAC unit (design flaw with the individual units located inside the condos with minimal sound insulation). Had to turn it off at night to […] sleep quietly. Underground parking little pricey. Would definitely go back. Read moreGenuine Hotels.com guest review
"will be back again.. great hotel.."
Great cust. Service an a very nice hotel...Genuine Hotels.com guest review
No ComplaintsGenuine Hotels.com guest review
"The perfect hotel with outstanding service!"
My family was totally happy and comfortable at this hotel. The staff was very attentive and even called us by name each time they saw us. Unforgettable service and beautiful hotel. Everyday warm cookies were nice too! We plan to go back just to experience the comfortable La Madeline again!Genuine Hotels.com guest review
what a magnificent location. Surrounded by unmatched views. Staff was very helpfull. We went in a slow time of year and it was exactly our pace. Will return.Highly recomended.....Genuine Hotels.com guest review
"Best hotel in Telluride"
Could not ask for a better hotel than this!! Highly appointed accommodation with perfect location next to the gondola, excellent service, and comfortable rooms. Must stay if you're in the area...Genuine Hotels.com guest review
The staff of Hotel Madeline was very friendly and helpful. They accommodated our every request with a smile. Our suite was beautiful, restful and perfect for our family. We didn't need to drive anywhere as the location is excellent. Room service was exceptional and the food was presented beautifully and was delicious. The bar was relaxed and the food […] was wonderful. We definitely will return to this hotel and highly recommend it. Read moreGenuine Expedia guest review
"a nice retreat"
The staff was friendly. The hotel room was a luxurious retreat. There was attention to detail. I would stay there again.Genuine Expedia guest review
"Awesome as usual!"
Great hotel, rooms are fantasic, bed is great, staff always goes above and beyond. Our 4th stay and will return again.Genuine Hotels.com guest review
"Beautiful luxurious and comfortable"
This is a fantastic hotel. I liked everything about it . Location, service, room, decor. Food. Cannot say enough about this place!Genuine Expedia guest review
beautiful!! Superior service and stay - thank you!Genuine Hotels.com guest review
The hotel itself was very nice. People were very friendly. The room was huge that I stayed in - very nice room. The only complaint I have and it is a big one is the BEDS. It was like sleeping in a Taco Shell. Very Very Soft beds - uncomfortable. Could not get to sleep. You just sink into them. After all they did to make this hotel as nice as it is, […] good beds would be a major improvement. Other than that, the hotel was great! Read moreGenuine Hotels.com guest review
The room was great room. The staff was great and the scenery is beautiful. The location near the Gondola is good. You must pay extra for parking. The hotel was quiet and beautiful.Genuine Expedia guest review
They charge $30 a night to park your car and it was not disclosed to me. My room was not cleaned one day and there was no menu in the room for room service...they did bring one up when I requested it.Genuine Expedia guest review
Much nicer than our own home, it was such a treat to stay there. Pricey, but we went in the off-season and got a great rate. The mountain village is pretty much shut down, but the setting is gorgeous.Genuine Hotels.com guest review
"Hotel Madeline rates superior"
From the moment the bellman, Douglas, met me at Telluride airport, throughout my 6 day stay, until I was delivered back to the airport, every aspect of the Hotel Madeline was top notch. The staff was friendly, courteous, and accomodating in every way possible. My room was splendid; nothing left to chance. Each evening there was fresh ice in my bucket […] along with bottled water and chocolates. And talk about location, location, location. The Hotel Madeline is the epitome of ski in, ski out: chairlifts and free gondola are a hundred yards from the door. Dining at the hotel's "M Restaurant" was first rate. I also enjoyed taking the gondola over the mountain into Telluride which offers a selection of great dining choices, in any price range you desire. I will undoubtedly book the Hotel Madeline when I return to Telluride next winter. Read moreGenuine Expedia guest review
"We had a wonderful stay at Hotel Madeline!"
We loved our stay at the Madeline. All of the staff were extremely attentive and provided some of the best service we've ever received. The rooms were spacious, clean and well-kept. Housekeeping was great. Enjoyed the spa and pool. Our only complaint is related to the M Restaurant in the hotel. While the food was delicious, the service was probably […] the worst we've ever experienced. We had breakfast our first morning there, but we were so put off by the horrible service that we never went back. We were not offered any water and had to request it, no coffee refills and had to request, slow, slow, slow service for every part of the experience, part of the entree was not served and then when requested was delivered cold - truly an unpleasant experience, unfortunately. Read moreGenuine Expedia guest review
The room was unbelievably hot, no matter how many times I adjusted the thermostat I could not get it to work. My husband tried several times as well. Kind of ruined the entire stay. The hotel was nice, I know it was off season so it was a bit of a ghost town. The check in was slightly unpleasant and the staff didn't seem too thrilled about our arrival. […] Needless to say, I was not that impressed and don't think I would come back here again. Also, this is in Mountain Village and not in Telluride. So that was also very misleading/disappointing. Read moreGenuine Hotels.com guest review
"If I could give it 100 stars, I would!!"
Hotel Madeline is by far the most amazing place my husband and I have ever stayed at!!! It is absolutely gorgeous inside and the views are incredible!!! We will be coming back soon!!!Genuine Hotels.com guest review
"Hot water, please"
Hotel is beautiful and the rooms are primo. The only problem was - hot water. It was very slow coming and inconsistent once it arrived, Seems pretty strange for such a new, upscale property. Room temperature was difficult to control (again - strange for newness) but it could have been because were were facing the central plaza and the air circulation […] from the outside was impacted by nearby buildings. We did not dine in the hotel - but noted that room service was not available - again, strange. Otherwise, the location near the gondola was great, property is lovely (altho lacking in personality - no art, etc...)and our stay was brief but nice. Read moreGenuine Hotels.com guest review
"Beautiful Hotel, Excellent Location"
Hotel is luxurious, upscale and well-maintained. Staff was very courteous and helpful. Location is perfect -- within a short walking distance of the free gondola that takes you to Telluride. Ice rink and beautiful shopping area is right outside hotel. Beautiful views of the mountains from the balcony. We reserved a deluxe king with balcony and apparently […] they ran out so at check-in we were upgraded to a 2-room deluxe king suite at no extra charge. Room was very clean with many amenities. Read moreGenuine Expedia guest review
Complimentary coffee is only open till 7:30am. Really!! The rooms are lacking basic accoutrements. The staff is friendly. The rooms are quiet and the sheets are adequate.Genuine Hotels.com guest review
"Great location, beautiful area and excellent service!"
Only a 15 minute gondola ride from the hustle and bustle of the Telluride Film Festival this hotel was perfect. Elegant, quiet and a perfect location summer or winter.Genuine Expedia guest review
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