Suite Novotel Mall Of The Emirates - Dubai

The hotel was in a great location but the bed was hard and the room was extremely small (smaller than pictures and we had a superior room). The rooms did not have wi-fi which kinda sucked- we even offered to pay for interne and they did not have that ability :( they had wi-fi in the lobby but if you left the lobby and came back you had to re-connect […] which was an added hassle (even when you went to the lobby bathroom- it went off). They had computers in the lobby for internet access which helped. Breakfast was fairly decent- took a while when you ordered your main breakfast but was satisfatory. There were two nice local restaurants close by which had cheap eats :) Read more

Genuine Hotels.com guest review

Very good stay in overall, very clean hotel and friendly staff, breakfast was good as well and just the perfect location.

Genuine Hotels.com guest review

It was good, I was there 8 day's and all went well. Thank you

Genuine Hotels.com guest review

clean, modern, and in a good location. A couple minutes walk to the mall of the Emirates.

Genuine Expedia guest review

Nightstaff and nightmanager were rude and unproffessional. Won't be staying there again

Genuine Expedia guest review

The service and overall demeanor was nice of the hotel. Not accomodating though for early travels. I have stayed at other hotels in Dubai and when you come in earlier than checkout, if a room is available, there is no problem to get you in there then. Other than that I had no problem with the hotel. It had a great little cafe across the street as well […] as one in the hotel. Read more

Genuine Hotels.com guest review

I enjoyed stay in the hotel very much, its location is very nice , very close to Emirates mall ,and Emirates mall metro station which allows you to find all Dubai on your fingertips.

Genuine Expedia guest review

the hotel has a great location close to one of the most important shopping malls in Dubai and Ski Dubai. Dubai Metro station also next to it.

Genuine Expedia guest review

A great value for families in Dubai. The Grand Suite comes with sleeping accommodations for 5 people, 2 bathrooms, and generous space to relax. Kids eat free in the restaurant which is a good deal. Food is excellent as well as friendly and helpful service. The hotel is located close to the Mall of the Emirates (although the walk there is difficult). […] Free shuttle service is offered to the beach. The hotel is a 5 minute walk away from the metro station and taxis are also plentiful. PS3 and computers with Internet are available in the lobby to keep the kids entertained. There's a small rooftop pool and fitness center which is open 24 hours. Overall, the Suite Novotel is an excellent moderately priced hotel located centrally in Dubai, great for a family vacation. Read more

Genuine Expedia guest review

Suite Novotel Mall of the Emirates is a comfortable and modern hotel and located in a nice and quiet area in Dubai. It is very ideal for families on vacation because some rooms can comfortably sleep 4-5. It's clean and breakfast is ok, though I wish there were some moreoptions

Genuine Expedia guest review

my wife and i had a great experience in this hotel. u should bring ur snack from grocery store lol. we loved it so much.but there breakfast were awesome. we r going to get back to this hotel :)

Genuine Expedia guest review

Over all the hotel is in good condition. Very clean and nice. We were four of us, (husband, wife and Boys - 3 years old & 10 months old) There are two things which can be improved in future :- to add in some extra menus for breakfast and try to keep newer towels in the rooms. On our next visit to Dubai, we will surely stay at Suite Novotel Al Barsh […] a. Read more

Genuine Expedia guest review

It's a lovely hotel.. amazing location.. staff were very helpful.. gym and pool are nice.. room is just perfect and has all what you need.. will definitely stay there again..

Genuine Expedia guest review

Hotel was clean, phones did not work for two days and hot water in shower only worked for one day in a five-night stay. Staff were friendly. Wifi in the lobby worked reasonably well. Good small groceries and restaurants nearby. Mall of the Emirates is a 10-minute walk with very narrow sidewalks and the need to dart across traffic at two cross-walks. […] Not bad if you're up for a sprint! Mall of the Emirates has dozens of good food choices (try Shake Shack for really good burgers, fries and shakes), a large cinema complex and Ski-Dubai indoor ski slope. Rooftop pool is nice. Read more

Genuine Expedia guest review

Dubai is absolutely amazing. the hotel location is excellent, 5 minutes walking to Mall of the Emirates which is a huge attraction in Dubai however, the temprature is too high to walk. the hotel restaurant is excellent. the only concern on the room is the bathroom, its divided into two parts, the toilet and a basin. and the other one has the shower, […] tub and another basin. both too small. other than that the room is comfortable, bed, couch and a big screen tv. Read more

Genuine Expedia guest review

This hotel is new, clean, with the great location, if you are in Dubai for: shopping, excursions or you are a transit passager. It is not a beach hotel for long beach holidays!

Genuine Expedia guest review

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Genuine Hotels.com guest review

It was difficult finding a reasonably priced one bed room suite for 3 adults and 2 kids in Dubai. Novotel fit the bill perfectly. Friendly and helpful staff. Hotel room in great condition. Very convenient location across the street from Emirates Mall. Staff was able to locate the kid stroller we forgot in the trunk of a taxi. Free wifi and computers […] in the lobby and games fir the kids as well. All in all a great experience. Read more

Genuine Hotels.com guest review

The staff was friendly and nice, but the hotel was uncomfortable... smelled throughout the hotel and very uncomfortable beds.

Genuine Expedia guest review

The hotel was wonderful, and especially for the price. I have read other reviews indicating that the hotel was in an incovenient location. Not true. It is right next to the Mall of the Emirates, about a 15 minute walk (right through the mall) to the Metro. You can eat at a number of restaurants in the mall--cheaper than most places outside--my favorites […] were Pars--an Iranian restaurant, and the Lebanese one right next to it. Carfour is a supermarket, attached to the mall, and if you are sick of restaurant food, you can get sandwiches there, fresh bread, cheese, grapes from Spain, oranges from Egypt or Spain, the list goes on and on. It is phenomenal.... All you need to do is get the Gold day ticket (ask for it at the ticket counter present in any metro station--it is not in the descriptions online). The hotel itself was great. Large room, clean, sheets changed every day. Great sheets-- enfolding the blankets so that you never have to touch (ugh) the latter as you do in other places. Free internet in the lobby that works. Great staff that are helpful--except one Asian lady that was just not very knowlegable--but what she didn't know she looked up for us and left it as a print-out at the desk. What more can you want? My husband and I are chronic travelers (early 60s) and enjoy good service, convenience, and cleanliness. We loved this hotel for all the reasons mentioned. Read more

Genuine Expedia guest review

We had a wonderful stay and we were so satisfied with the hotel location, conditions, and service. We do recommend it for others and no doubt we won't hesitate to book again for our future plans.

Genuine Expedia guest review

Nice room, stuff is very polite! The hotel is just near the mall of Emirates. I definitely recommend this for this amount!

Genuine Expedia guest review

We spent five nights at Novotel suites. We had a suite room which was just perfect for myself, my wife, and our two small kids. The room was very spacious and very clean. It is close to the Mall of the Emirates, but does require a hot 5-minute walk on some unfinished sidewalk area. All the hotel staff are very friendly. We did however have to call […] to inquire about our luggage as it was not delivered timely. The rooms do not have converter plugs, which I found odd for such an international destination. But if you inquire at the front desk they will provide. For us, the charger only worked in the hotel lobby plugs so we made that work for us the best we could. The hotel is really nice and I would definitely stay there again in the future. Read more

Genuine Expedia guest review

We spent five nights at Novotel suites. We had a suite room which was just perfect for myself, my wife, and our two small kids. The room was very spacious and very clean. It is close to the Mall of the Emirates, but does require a hot 5-minute walk on some unfinished sidewalk area. All the hotel staff are very friendly. We did however have to call […] to inquire about our luggage as it was not delivered timely. The rooms do not have converter plugs, which I found odd for such an international destination. But if you inquire at the front desk they will provide. For us, the charger only worked in the hotel lobby plugs so we made that work for us the best we could. The hotel is really nice and I would definitely stay there again in the future. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Really nice place. Clean. Excellent staff. Conveniently located. Very comfortable rooms. Priced well.

Genuine Hotels.com guest review

Nice hotel good prise i love it

Genuine Expedia guest review

nice hotel, clean room/bath, excellent location as it's close to mall of emirates.

Genuine Expedia guest review

Good hotel with decent offerings. Nice, helpful staff. Average selection for food on-site. WiFi is nice. Fairly close to the rail transport that travels near other areas. Bottom line: expect to eventually pay for cab to get right to most things worthwhile (which there aren't many of in Dubai).

Genuine Hotels.com guest review

I loved this hotel! Next door to the mall, at the far side so less than 5 minutes to the mall for shopping, food, etc. The hotel itself was extremely new, clean, and well done. Loved the room! Also the staff at the hotel was the most helpful I have ever seen, they were open to question and offered reccomendations of the area and attractions. I truly […] appreciated their helpfulness and felt every effort was made to make my stay excellent. This is near the metro so from airport it is very easy to utilize the metro to get to the hotel. Be mindful of the metro hours of operation as they are limited and depending on your flight schedule you may need a taxi. We experienced issues with timing of metro closure against our evening departure. Same issue with early morning flights. Read more

Genuine Hotels.com guest review

Close to metro rail, shopping, dinning and outstanding rooms and room service. I will return next month at this same hotel. You will this hotel.

Genuine Hotels.com guest review

Very comfortable, clean, quiet, well appointed for the money, convenient, and central to most things Dubai. Except from the airport which cost about 100Ds ($30) on inbound via taxi and 10Ds ($3) outbound via the metro line (world class in every respect). D=AED=approx 3.5/USD The only slight downside is that there is not much to do in or around the hotel, […] except for the mall. But that is easily remedied by taxi or Metro (also in the mall!!!!). A relatively short taxi trip to the Marina (JRD) Jumeirah beach area is about 25Ds. Very reasonable. And of course Emirates mall and all it's suburban Anglo-Arab fusion glory is just across the street. But perhaps the greatest and cheapest entertainment value amongst the high-priced lifestyle choices is dodging traffic. But that's everywhere in the ME. Transporation caveat: Stay away from Terminal 2 or have a definite plan on how to get from terminal to terminal. I had to take a taxi from terminal 3 because the metro does not go direct to Terminal 2 (go figure). I cost 40Ds ($11) almost wiping out any savings from ditching the taxi full distance. Anyways, Terminal 2 is where most value airlines call home. Fly Dubai is one and it only cost 45KD ($150) round trip from Kuwait. World class alternative airline with great duty free shopping values on board. Worth all the hassles except remember to use Tmnl 1 or the Central Station Metro stop. Cheers and happy traveling! Read more

Genuine Expedia guest review

Very comfortable, clean, quiet, well appointed for the money, convenient, and central to most things Dubai. Except from the airport which cost about 100Ds ($30) on inbound via taxi and 10Ds ($3) outbound via the metro line (world class in every respect). D=AED=approx 3.5/USD The only slight downside is that there is not much to do in or around the hotel, […] except for the mall. But that is easily remedied by taxi or Metro (also in the mall!!!!). A relatively short taxi trip to the Marina (JRD) Jumeirah beach area is about 25Ds. Very reasonable. And of course Emirates mall and all it's suburban Anglo-Arab fusion glory is just across the street. But perhaps the greatest and cheapest entertainment value amongst the high-priced lifestyle choices is dodging traffic. But that's everywhere in the ME. Transporation caveat: Stay away from Terminal 2 or have a definite plan on how to get from terminal to terminal. I had to take a taxi from terminal 3 because the metro does not go direct to Terminal 2 (go figure). I cost 40Ds ($11) almost wiping out any savings from ditching the taxi full distance. Anyways, Terminal 2 is where most value airlines call home. Fly Dubai is one and it only cost 45KD ($150) round trip from Kuwait. World class alternative airline with great duty free shopping values on board. Worth all the hassles except remember to use Tmnl 1 or the Central Station Metro stop. Cheers and happy traveling! Read more

Genuine Expedia guest review

Good location - walking distance from Mall of Emirates.

Genuine Expedia guest review

Great service. Great Location. Lots of choices for food within and outside the hotel. Walking distance to the Mall. Had a problem with sofa. Would not want to depend on it for more than a day.

Genuine Hotels.com guest review

lovely hotel for the price ! very convenient location, at a walking distance from Mall of Emirates, close by some nice restaurants. Will go back there if visiting Dubai again

Genuine Expedia guest review

When we checked the room was not ready? The front desk said we arrived too early/ and We got charged extra half Day? We reserved Non-Smoking room, and when we checked in the front desk said the only room available was Smoking, but the room service will spray it, when we checkedin the room, it smell smoke, and there was a sign of cigar burn in the bathroom […] and the carpet. The first night was bad, next day in the morning I complain to the front desk about the room, and I have to ask for the manager to ge what I paid for? Not good Service. Read more

Genuine Expedia guest review

The location is the best thing about this new hotel, it's right next to Mall of the Emirates. The decor is nice and since it's new, there's no bad a.c. smells. I would recommend it for anyone wanting a nice affordable place to stay.

Genuine Expedia guest review

The staff was very helpful and friendly, room was clean, breakfast was not included, but restuarant was reasonable priced. About a 3 min walk to the Mall of Emriates, where you can get almost any type of food you what. You can catch the metro (best way to get around). offer a free shuttle to the beach twice a day. Con: DO NOT use the plain car taxi's […] in front of the hotel. Use the beige metered ones, you can catch them anywhere. Read more

Genuine Expedia guest review

We had a great time in Dubai. This Novetal is within walking distance to the Mall of the Emirates and to the Tube. The rooms are spacious and clean. The breakfast that's included with the room can be taken in the room or in the restaurant in the lobby. I particularly like that feature. Ordering food from the restaurant is good and arrives in a timely […] manner. My only complaint (a small one) is of other room service which seemed non existent. On two occasions, I asked for ice and a bottle opener and they never came. I then asked the restaurant downstairs for both and they gave them to me, free of charge. Read more

Genuine Expedia guest review

The hotel is a great bargain for the price. Being close to the Mall of the Emirates and a Metro stop is nice too! The staff was helpful and courteous. My room was of good size, clean and furnished nicely. The breakfast was more than adequate and very tasty! Yes I would stay there again.

Genuine Expedia guest review

The hotel is right next door to the mall. The rooms are spacious, nicely designed and quite comfortable. The staff was very helpful and attentive. The lounge in the lobby is convenient for a quick bite or breakfast. The hotel is very energy efficient, the hallways have sensors and half the lights come on when you step into the hallway. Would definitely […] stay here again. Read more

Genuine Expedia guest review

I recommend this hotel to anyone. the price is right and the location is right across from emirates mall. food was good there and the room is great. you have good eating around the hotel too. very great hotel.

Genuine Expedia guest review

The trip to Dubai was nice. Friendly faces, beautiful sites, great tourist activities and not to forget great shopping malls with good deals.

Genuine Expedia guest review

Very Nice hotel ,,Great Location,,,Brand New ,,very Clean,, Great Room Size,,,Very Very Bad Bed Size and Mattress,,Our Back was hearting us a lotttttt in the Morning,,Would Recomend again if change the Mattress....

Genuine Expedia guest review

very nicely priced hotel for a decent sized nice suite. free wireless in the lobby, which helps take off the cost of short internet surfing. great location, very central. check out the Chinese massage parlors/ healing centers right next door (onto your left when u exit hotel) which stay open till late night and can even have healing in your own room […] for more money. mini markets near. the room is large and the nice thing is that bath and showers are in one bathroom while the toilet is in a separate room. also the shampoos and creams given complimentary are high quality. will definitely return. Read more

Genuine Expedia guest review

Inexperienced staff , not very polite personnel at the restauran, Hotel is brand new, mattress and pillows fantastic

Genuine Expedia guest review

The hotel is good located, 2 minute walk to Mall of Emirates, and short taxi ride to Jumeriah Beach and Business Bay where the major attractions of Dubai are.. The room was clean and comfortable The pool is very very small but good for a short dip in the morning to wake up before you hit the malls.. Good value for the price - especially if you dont […] spend time in the hotel and just go there to sleep.. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Fantastic location and view from the water side of the hotel. Rooms are new, lovely, nicely laid out. There was a lot of thought that went into the plannng. The feel of the hotel is upbeat, streamline, friendly. It's close to everything and everywhere you want to be in Dubai. Beware however, the mini-bar and resturants are expensive and wil bite you […] at checkout. They have a great area with computers and game stations. I would surely stay here again. Buy your drinks at the little shops just down the street Read more

Genuine Expedia guest review