"Family trip to Disney."
staff and facilities excellent, would go again but the price you pay to stay all extras should be included. Had to pay valet & resort charge, in this day and age it should be included in price. Try and be outstanding and a leader and don't follow all other hotels just to get a few more dollers out the customer.Genuine Expedia guest review
"The littlest things matter"
No microwave, toothpaste and also the concierge charged so much money on my account.Genuine Expedia guest review
"New York Luxury Florida Style - HOORAY!"
There is not much to add to an ALL FIVE STAR RATING other than there is nothing I would change about anything on the property! From the greeting by the valet (and ALL WERE SO NICE that I felt a $5 tip was cheap of me!) to the front desk check-in, I just felt friendliness abound! When I opened the door to my room, which I think was a normal room, ALL […] the stress of my life in NYC fell away. I immediately took pics of the view to send home as it was paradise outside my window. The couple of room service meals were so delicious and Heaven-sent that when I checked out, it occurred to me I'd been nourished in every way! THANK YOU HOTELS.COM FOR INTRODUCING ME TO THIS AMAZING PIECE OF RELAXING PARADISE! Read moreGenuine Hotels.com guest review
"Close to Disney"
Customer service needs improvement. I guess we were expecting more since we were stating at a "luxury" resort. The front desk staff were very snooty, and not at all helpful. Pool staff were very unprofessional. When I asked a pool attendant about the surrey bikes they had on property, they actually made me wait while they finished a personal conversation […] about a renting a hotel space for a (personal) upcoming party. It was super awkward and really unprofessional. My background is the restaurant and hotel industry. Really under impressed with the Waldorf Orlando. Read moreGenuine Expedia guest review
"Very good it is nice"
Definitely I visit again service very good staff excellentGenuine Expedia guest review
Breakfast was $87.00 for two adults and two children.Genuine Expedia guest review
Great accommodation. Rooms clean, tidy, comfortable. Would like to not have to use valet parking.Genuine Expedia guest review
"No Red Velvet Cake"
apparently there was a change in the hotel menu and the new chef removed the Waldorf classic red velvet cake. Hopefully they will remedy this mistake. everything else was greatGenuine Hotels.com guest review
Great service ! Amazing heated pool that my kids enjoyed ! Would definitely stay againGenuine Hotels.com guest review
"Great location, great size room to spread out"
We spent 4 nights in a Luxury suite facing Disney. The kids had a blast watching the fireworks every night and tons of room to spread out when we were in the room. The room was quiet --- we did not hear sounds from our neighbors. Room service was efficient and good. The dining area/fridge kitchenette was very helpful for us as we have 2 kids 4 years […] and under. Staff were very friendly, with helpful tips to navigate Disney with shuttle service and where to go. Read moreGenuine Expedia guest review
"Great hotel near Disneyworld ."
Great hotel with shuttles to and from Disneyworld's theme parks. Lovely to come back and be free from Disneyworld for a while. Food was excellent as well.Genuine Expedia guest review
"Best Hotel in Orlando"
I recommend for business or for traveling with families. We travel to Orlando often. My favorite experience!Genuine Hotels.com guest review
My family and I stayed the week to relax and be close to the fields where our daughter was playing college lacrosse. We had a wonderful stay, the staff caters to your every need. Hats off to Michael one of the managers we met and to the always smiling Williams the bartender! We will be back!Genuine Expedia guest review
"Great service near Epcot"
Quick, helpful staff. Nice views and splendid room service. The only negative was the Spa Massages ($178) were overpriced and we didn't do one for that reason. The room has the softest bed with plenty of pillows. The smell of the room is lightly scented with a fresh clean smell. LOVE, LOVE, the expresso maker!Genuine Expedia guest review
Took cabs to park. It's close to eatery thing, Easy & great hotel!!Genuine Expedia guest review
The best hotel in Orlando. We have stayed there many times.This visit, however, we were disappointed in our room. The bed sagged badly and I lost 2 nights sleep. Finally when I spoke to the Manager the mattress was changed to a quality Waldorf mattress, and then it was amazing. For a 5 star hotel no guest should have to sleep on an inferior mattress. […] I worry that the standards have slipped in the guest rooms. The rest of the hotel is amazing! The Bull & Bear lounge and restaurant are the finest food around. Great Staff. Read moreGenuine Hotels.com guest review
Just greatGenuine Hotels.com guest review
"Nice hotel vary friendly staff"
Everything close to the hotel and we had a lot of funGenuine Expedia guest review
Very comfortable, large fitness center, great breakfast buffet, friendly staff.Genuine Expedia guest review
We stayed on a Saturday night, arrived late and the staff was great! Beautiful place, great place to take a late night stroll. Very clean rooms. Saw a lot of families staying for their visit to Disneyworld.Genuine Expedia guest review
At this price I expected more. The common spaces are great but the room was a bit rundown/dirty, staff were ok but I had a few unexpected hassles, not my favorite stay.Genuine Expedia guest review
"Too of the line 5 star luxury"
Waldorf certainly doesn't disappoint. If you want to stay in a beautiful hotel with a boutique feel but with 5 star hotel amenities this is the place . Shuttle to Disney runs often and it's only 5-10 mins away . The pool area is spectacular - rooms are spacious , clean and well designed and decorated . We had a room facing the pool area . Staff were […] very friendly . Food was great ( especially the Buffet ) . We didn't see too many children on this stay but it's certainly kid friendly but on a much lower scale then if you stayed at one of the Disney Properties . Love Love Love this hotel- will stay again when we return in a few months . Read moreGenuine Hotels.com guest review
"Outstanding hotel, what we would have expected:)"
Toilet flapper needed repalcement, did so same day as reported. Towels are great, thick, fluffy, wash cloth could be bigger. Asked for a microwave, brought it within minutes of the ask GREAT SHOWER HEAD! All was outstanding.Genuine Hotels.com guest review
I will stay here everytimeGenuine Hotels.com guest review
"Best in Disney"
This is truly a beautiful resort. The only complaint we had was the fopod prices were exceptionally high but the food was good. Must be a lot of corporate clients with expense accounts paying these bills. The hotel was elegant, beautiful and the service was superior. And the price of the rooms was very Orlando like--fairly reasonable. We loved it and […] would go back in a minute. My suggestion is enjoy the hotel and it's amenities and eat in the one hundred thousand different reataurants in Disney and the surrounding area. Read moreGenuine Hotels.com guest review
"Not 5 star, but for Orlando!"
Not the st regis, for for an Orlando hotel it was ok.Genuine Expedia guest review
"GREAT HOTEL GREAT SERVICE GREAT LOCATION"
OVERALL GREAT EXPERIENCE FOR OUR VISIT, THE ROOM HAD SOME WEAR AND TEAR TO IT BUT THE OVERALL EXPERIENCE WAS AS THE WALDORF SHOULD BE! FROM CHECK IN, ESPECIALLY ADMA AT THE DESK, TO FOOD TO CHECK OUT, EVERYONE WAS GREAT, QUIET COMFORTABLE, VERY ENJOYABLE!!!Genuine Hotels.com guest review
"Perfect Place for Girls Spa Weekend !!!"
Spa was amazing, loved all the restaurants in house, never had to leave hotel to eat, work-out , or spa !!! Beautiful location on Disney Property !! Mattress was less then desirable, maybe that was just in my room :-( Highly recommend for Girls Weekend !!!Genuine Hotels.com guest review
We only stayed for 2 nights, but we had a lovely room with a gorgeous view over the golf course. We loved the food selection in the lounge bar.Genuine Expedia guest review
A nice looking hotel and above average in most ways.Genuine Hotels.com guest review
living with bestGenuine Hotels.com guest review
Good service.Genuine Hotels.com guest review
"Excellence in location, facilities and service"
Excellent. No complaints at allGenuine Expedia guest review
"Transportation to Magic Kingdom"
Wonderful large hotel with many services. The outstanding amenity is the transportation to The Magic Kingdom. Thank you Waldorf Astoria.Genuine Hotels.com guest review
Greatest service from arrival to departure. Good time for adults and kids. They know how to serve guests and they are proud of it. Will definitely stay at the WA when we come back to DisneyGenuine Expedia guest review
Staff was professional and personable and all areas of the hotel were lovely.Genuine Expedia guest review
MY ASSOSIATE AND I ATE THE STEAKHOUSE INSIDE THE WALDORF ASTORIA ON TUESDAY EVENING DEC 17 2013. THE FOOD WAS DELICOUS AND THE SERVICE ABOVE PAR AS EXPECTED. I PAID FOR THE BILL THAT EVEING AND WENT TO MY ROOM. THE FOLLOWING MORNING AT 5:30AM I DECIDED TO CHECK OUT BECUASE I HAD A MEETING WITH AN IMPORTANT CLIENT AT 6AM. THE INVOICE WAS $150 MORE THAN […] IT SHOULD'VE BEEN. AFTER A LABORIOUS EFFORT TO RECONCILE THE MATTER WITH THE MANAGER AND REVIEW THE RECEIPTS IN HIS BINDER; IT TURNED OUT THE WAITER LEFT HIMSELF A TIP FOR $150 THAT WAS NEVER APPROVED. I WAS A HALF HOUR LATE TO MEET MY CLIENT AND THE CUSTOMER SERVICE WAS " I WILL CORRECT THE BILL SIR". I WILL PROBABLY NOT ONLY NEVER STAY AT THIS HOTEL AGAIN BUT MY COMPANY ASSOSIATES AND I WILL MAKE ALTERNATIVE ARRANGEMENTS WHEN WORKING IN ORLANDO FLORIDA. Read moreGenuine Hotels.com guest review
love!!!!Genuine Hotels.com guest review
"Very nice hotel"
I had no complaints with the hotel other then food was very expensive. The rooms are clean and comfortable. The staff was not overly friendly and sometimes acted as if they could care less and hated their job. But overall we enjoyed our stay. Buses to the parks are nice but takes a long time if the park you are going to is not first. But a cab ride […] back was only $10. A nice place to stay for a Disney vacation. Read moreGenuine Expedia guest review
Simply amazingGenuine Hotels.com guest review
"Nice, but overpriced."
My husband and I stayed here for a mini vacation. The hotel was beautiful. However, eating on site was ridiculously expensive - whether it was the bull and bear, aquamarine or the five dollar coke in the gift shop.Genuine Expedia guest review
"It's the Waldorf!"
Hey when you stay at a Waldorf you expect excellence. You get it. Nuff said.Genuine Hotels.com guest review
"A must return venue"
Very pleasant stayGenuine Hotels.com guest review
"WA the best of the best"
It couldn't be any better, everything was as planned, the service is 5 stars. It's definitely the best hotel I have ever staid in, Orlando Fl.Genuine Hotels.com guest review
We stayed there over Thanksgiving week with our adult daughters and son-in-laws. We couldn't complain about anything. The hotel was beautiful, clean and the staff was friendly and very helpful. We booked the room with the breakfasts, which were amazing. The only drawback was the location. You are not able to walk to Disney Village, etc. They did have […] nice buses to shuttle you to different parks. You just had to take notice of the bus schedules to leave and return, which worked for us. Considering the busy time of the year, we couldn't complain about them. I would recommend this hotel and would definitely stay here again. Read moreGenuine Hotels.com guest review
"Beautiful hotel and fantastic service - top notch!"
Lovely! Beautiful hotel/environment and service from all staff members was outstanding. Absolutely recommend. Facilities and amenities were perfect. Delicious food and beautiful pool, golf course, spa and workout center.Genuine Hotels.com guest review
It was heavenlyGenuine Expedia guest review
Every one of staff was very nice and happy to help us and provide the best they can . The only down side is not be able to self park and have to pay a fee plus tips for valet parking every time we left or arrive the hotel.Genuine Hotels.com guest review
"One of the nicest hotel in Orlando period"
Great experienceGenuine Expedia guest review
"Very nice hotel, however room had hair on the bed"
The service was great. Room was comfortable. However I would expect impeccable condition considering it is a 5 star hotel. It had hair on the bed and in the bathroom.Genuine Expedia guest review
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