All hotels in Orlando, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here14200 Bonnet Creek Resort Lane, Orlando, FL, 32821, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 803 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.7
  • Condition
    4.8
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel. Great amenities. Shares amenities and restaurants with attached sister hotel Hilton which is always nice. Has amazing view of EPCOT and Disney Studios. Great for watching fireworks at 930pm. Wonderful breakfast buffet at Oscars!
Genuine Hotels.com guest review
1 night trip with friends Dec 15, 2014
Jef
US
4.0 / 5Excellent
"great property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good hotel. The bedroom door and bathroom do not lock, anyone can open it from outside.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel staff was wonderful and helpful and the resort itself was beautiful. We will be coming back!
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
Ashley
US
5.0 / 5Outstanding
"European style, above normal US hotels."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, professional staff, the service is way above 5 stars hotel at the US.
Genuine Expedia guest review
Other trip Dec 27, 2014
Lisa
US
5.0 / 5Outstanding
"Pre-holiday get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Brought my 15 and 17-year-old here to get away from the pre-holiday hustle and bustle. Great choice on my part. Bikes to ride, a view of the Disney fireworks each night, plenty of restaurant choices and an excellent spa.
Genuine Expedia guest review
Other trip Dec 25, 2014
sandra
US
5.0 / 5Outstanding
"Loved it except one thing"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our stay. However, we were celebrating an anniversary, and I made a special request. I had to remind them about 4 times about anniversary request
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
nisha
US
5.0 / 5Outstanding
"Orlando luxury"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room not ready when we arrived, but we were given upgrade to a suite without asking. Would definitely return.
Genuine Hotels.com guest review
4 night romance trip Dec 13, 2014
david
US
5.0 / 5Outstanding
"Best mini-getaway we have ever had"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the waldorf for a weekend getaway and when we got to the hotel that evening, our room wasn't ready. The staff at the front desk made up for it above and beyond our expectations. They made our trip one of our most memorable trips we have ever had. We will back for sure!
Genuine Expedia guest review
Other trip Dec 20, 2014
lauren
US
5.0 / 5Outstanding
"A hidden gem in Orlando, great value too"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent, top of the line treatment and service. Like the NYC Waldorf at 2x the price. The mirror in the bath had old dust and grime on the frame. The faucets had old water stains around the base. Rest of everything was very good, very clean. Best bathroom and shower in the business.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2014
raul
US
5.0 / 5Outstanding
"5 star experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First class all the way. Will definitely stay again!
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
brandon
US
5.0 / 5Outstanding
"Very nice hotel and service was excellent."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is great. Staff was very nice. grounds are excellent for golf and pool. It is vallet only at hotel for $26 a night but it is in and out which is good. There is also a resort fee of $25 a night, this includes wifi, etc. Overall very pleasant stay...
Genuine Hotels.com guest review
3 night family trip Dec 12, 2014
Stephanie
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful experience! Great staff. Everyone was very friendly. The room was immaculate and the food was excellent. We get over to the orlando area about 10 times per year for short stays. We normally stay on a Disney property because of the convenience, but will most definitely return to the WA.
Genuine Expedia guest review
Other trip Dec 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, beautiful grounds and really clean :)
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
3.0 / 5Good
"Nice staff, way to expensive for the experience."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I was unpleasantly surprised by not only a $27 a night parking fee, but also the resort fee of $25 a night. I purchased an upgrade resort credit on Expedia which one would think meant the resort fee. It does not. It is extra. The bus system to Disney took longer then expected.
Genuine Expedia guest review
Other trip Dec 15, 2014
Denny
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very good but the service is sometimes too much.
Genuine Expedia guest review
Other trip Dec 12, 2014
jJecque
US
5.0 / 5Outstanding
"Beautiful property and stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful property and stay, ultimate luxury in the heart of Disney World, minutes away from everything
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Thanksgiving"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Service was great except Valet which was quite congested Location ideal for Disney , not for Universal Fitness room could use some basic stretch bands , more circuit machines Had feeling of being nickel and dimed Some free coffee in the lobby and a fruit bowl would go a long way. It is the Waldorf but restaurants very expensive given the fare
Genuine Hotels.com guest review
3 night family trip Nov 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Get away"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel comparable to the Ritz, in my opinion. Beautiful property. Staff not as attentive as the Ritz or as friendly.
Genuine Expedia guest review
Other trip Dec 1, 2014
Katryna
US
5.0 / 5Outstanding
"Quiet retreat after a day at Disney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay when visiting Disney! A quiet escape at night! Will definitely stay again!!!
Genuine Hotels.com guest review
3 night family trip Nov 23, 2014
Kimberly
US
5.0 / 5Outstanding
"Very nice hotel with friendly and helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel facilities and staff are fantastic. The only issue I had was the fact that out of the 12 restaurants within the premises (incl. it's sister hotel), only 4 was located at the Waldorf.
Genuine Expedia guest review
Other trip Nov 29, 2014
Aussie Expat
US
4.0 / 5Excellent
"Very good hotel. Not sure if it's truly 5 star"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good stay. For a 5 star they could do better job tailoring to disney based vacationers with children. Some type of simple Disney welcome package would be suffice. Great shuttle bus. Plenty of staff on hand
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to enjoy a relaxing weekend. Lavish accommodations, great staff wanting to do more than you ask, and very peaceful rest.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"awesome!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved it, the people working at the hotel are so nice and helpful!!
Genuine Hotels.com guest review
2 night family trip Nov 19, 2014
Marisol
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Can't wait to go back! Beautiful hotel and excellent staff
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"The place to be"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is by far the best hotel in Orlando. Everything about it is great. The service, the staff, the food, the rooms, the cleanliness, etc. everyone goes out of their way to make the stay a better one. I don't feel it's too expensive at all, and it's worth every penny.
Genuine Expedia guest review
Other trip Nov 20, 2014
karina
US
5.0 / 5Outstanding
"Amazing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I did this as a little quick get away with the honey and we enjoyed it from the moment we pulled in to the moment we checked out. The staff was amazing and friendly and very helpful. The site itself was beautiful. And the room was oh so cute and comfy. My only thing about this hotel is i wish the separate tub in the bathroom was a little bit bigger. Other than that this place deserves all five out of five stars.
Genuine Expedia guest review
Other trip Nov 20, 2014
Daniel
US
5.0 / 5Outstanding
"Calm in the midst of the Disney storm!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful property. Great effort by staff members, attention to detail, serene and comfortable. Lovely spot to "get away" -- especially good service in the lounge off the lobby!
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2014
Kim H
US
5.0 / 5Outstanding
"Everything you seek in a great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellence all the way around
Genuine Hotels.com guest review
2 night romance trip Nov 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Spectacular!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The experience was absolutely spectacular. The view was facing the Disney park as well as the pool and grounds. We were able to see everyone enjoy the facilities as we took a stroll around the hotel grounds. We later ate lunch in the lounge and the food and drink was exceptional. At the end of the day the room was very comfortable as we watched a little television, the room was gorgeous.
Genuine Expedia guest review
Other trip Nov 14, 2014
Dan
US
4.0 / 5Excellent
"Love this place, hate the resort tax!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this hotel but I have one issue with them. They charge a resort fee and say it give you the driving range for and WiFi for free. First, WiFi is not something you can charge for anymore it free everywhere! Second, I am not sure how many families stay at this hotel for the driving range (not a real bonus). Also, isn't the range free with golf? It's a tax and ridiculous and should be removed!
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
Alexder
US
5.0 / 5Outstanding
"Great get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone was so friendly! Food was amazing and hotel was beautiful! Bed was so comfortable! We will be back..soon!
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Larry
US
5.0 / 5Outstanding
"Couple's getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I can't say enough about how nice the Waldorf is! Our stay was wonderful and I am deeply impressed with the service and quality of this resort. This place is super nice, ultra clean and the service was wonderful. I will be back!
Genuine Hotels.com guest review
2 night romance trip Nov 6, 2014
Allen
US
3.0 / 5Good
"3 star hotel with 5 star amenities"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The service of this hotel left a lot to be desired. I booked this hotel for two nights due to it being one of the few 5 star hotels in the Orlando area. The hotel itself is beautiful and elegant. I told the front desk staff that it was my daughters birthday and if I could please have a nice view. She gave us a view to the parking lot on the 4th floor. I told them I wasn't satisfied with my room and they changed it to a partial view of the pool on the same floor. The next day we were gone the entire day and when we arrived at 7pm, the room had not been turned down or cleaned. I made the staff aware and they sent fresh towels upstairs. Every time I would ask about one of their services (spa services, Tea room, etc) I was treated like they were doing me a favor and I was met with a lot of "I don't know" and the staff would not bother to find out. Their attention to detail and consideration for their guests was lacking through out our stay which is not something you expect for a 5 star hotel.
Genuine Expedia guest review
Other trip Nov 3, 2014
Dan
US
3.0 / 5Good
"Great location, but...."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I think this is a great place to stay when there is not a large crush of people visiting WDW. As with most businesses in the WDW area, they do not adjust well to the large influx of visitors during busy times of the year. We visited during the Epcot Food and Wine Festival and during the Mickey Halloween nights. Overall, service was suboptimal with very long waits at the hotel for many services such as the restaurant, etc. Even we pre-ordered breakfast the night before, our food came 30 min late. The shuttle service to and from the Epcot was also late as well. I do think though this is a systemic issue since most places we visited in the Orlando area had poor service and long wait times. I suppose as long as people come in droves to visit the area, the establishments can get away with this reduced level of service.
Genuine Expedia guest review
Other trip Oct 27, 2014
Ashok
US
5.0 / 5Outstanding
"Great place, but ala carte........"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was great but the last morning got up and found out the hotel was charging for the coffee service that was free the previous mornings. You get a free breakfast at a holiday inn with coffee, so not sure for the price of this place they can't afford a cup of coffee for their guests.
Genuine Hotels.com guest review
2 night trip Oct 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful hotel and wonderful staff
Genuine Hotels.com guest review
3 night business trip Oct 13, 2014
Terry
US
5.0 / 5Outstanding
"Perfect in every way!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect! The restaurants at the Hilton are fantastic too!
Genuine Hotels.com guest review
4 night family trip Oct 14, 2014
John
US
5.0 / 5Outstanding
"Wonderful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Took my mom on a week vacation, we felt like 2 Queens with you. Thank you for the wonderful experience we will absolutely stay with Waldorf again.
Genuine Expedia guest review
Other trip Oct 20, 2014
vanessa
US
5.0 / 5Outstanding
"Family Fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Orlando, at the concierges desk, was a great help. He made our stay truly enjoyable. Carlos, a bus driver, was fantastic. His stories and wit made the bus ride to the parks an experience not to missed!
Genuine Hotels.com guest review
3 night family trip Oct 15, 2014
Jonathan
US
4.0 / 5Excellent
"great place. a couple of small things overlooked"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
-I ended up with a few torn towels in the otherwise very nice spa area. -Free water not replenished in the room after a couple of the room services. -no linens were left in the closet for the pull out bed. We had to call for them. -quite a bit of hair on the mattress of the pull out bed which the guy who brought up the linens went and got a vacume for and cleanded right up. Without me saying anything he stated it was unacceptable for the waldorf. Like I said, small stuff. Hotel is nice. the Hilton next door is much crazier. Nice to stay at the waldorf and walk to the Hilton from the backside, or have one of the valet guys drive you over with a gold cart. Really easy to go back and forth. If you stay at the waldorf you can use everything at the Hilton. But if you stay at the hilton, you cannot use anything at the waldorf. Waldorf is much more relaxing. Hilton is bustling.
Genuine Hotels.com guest review
5 night family trip Oct 12, 2014
A Traveler
US
2.0 / 5Fair
"Lapses in service reflect badly on the Waldorf"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
First time at this hotel and first impressions were very good. Good location with easy access to Disney and Universal (not on shuttle route) though we caught more taxis than we did the shuttle. Hotel does seem to be more focused on the business traveler than the vacationing family. Initial good impressions did not last due to several lapses in service that would have been frustrating even at a much cheaper hotel. Not on my list for a return visit.
Genuine Hotels.com guest review
5 night family trip Oct 1, 2014
Vacationing Family
US
5.0 / 5Outstanding
"Family stay great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant, family stay great!
Genuine Hotels.com guest review
3 night family trip Oct 2, 2014
lianqi
US
5.0 / 5Outstanding
"Loved the Waldorf Astoria Orlando"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just the best ever hotel. Every employee is focused on excellent customer service. Can't wait to stay again. Location, facilities and amenities first rate.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2014
Diana
US
5.0 / 5Outstanding
"Luxury at it's finest, without being too pompous!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were there on a family vacation with our children who are all grown adults. We were blown away by the beauty, elegance and comfort of this hotel. Would definitely recommend the Waldorf Astoria to all our family and friends!!!
Genuine Expedia guest review
Other trip Oct 6, 2014
May
US
5.0 / 5Outstanding
"Amazing Hotel!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about this hotel is just perfect. Amazing rooms, helpful staff, and great location close to disney.
Genuine Expedia guest review
Other trip Sep 25, 2014
Jonathan
US
5.0 / 5Outstanding
"Wonderful Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for a weekend of R&R with our two infants. The hotel staff was amazing. The rooms are very well designed & the beds are comfortable. We had a great stay.
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Not what I expected"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
It seems like they like to charge based on their name. There is an extra $100 pet night for every night withheld for your extra expenses. So our two nights tied up an additional $200 of our money just encase we bought something. Got in our room an hour later than the confirmation from hotels.com stated we could. Room had big wet spot in carpet and toe nail clippings all over. Ladies used the wash to right away and toilet paper holder fell off. I think the valets standing.g outside together counting their money for all to see let me know what this place was really about. I believe I can find just as nice somewhere else in Orlando on my next stay.
Genuine Hotels.com guest review
2 night family trip Aug 2, 2014
JB
US
5.0 / 5Outstanding
"Superlative in every way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our suite was spacious and well-appointed. The views of Disney World and EPCOT outstanding. Having just stayed at the Four Seasons in Whistler, B.C., what sets the Waldorf Astoria apart from it peers is the service... truly Five Stars. Oh, and the Sub Zero mini frig was a bonus too ;-)
Genuine Expedia guest review
Other trip Sep 21, 2014
Scott
US
5.0 / 5Outstanding
"Flawless, absolutely great stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Astoria Orlando, I highly recommended. Lost baggage at the airline, Astoria will find it for you. Need a ride, Astoria will get you there. Need water/directions/recommendations, Astoria will ensure your off to a great start each day before you leave the hotel. I was truly pleased with my stay. Milan McGraw
Genuine Hotels.com guest review
4 night business trip Sep 15, 2014
Milan McGraw
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of the best hotels that I have stayed at!
Genuine Hotels.com guest review
3 night trip Sep 11, 2014
Michael
US
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