Best Western Plus Cecil Field Inn & Suites - Jacksonville

I would stay here again. Itwas close to my destination as well as near restaurants and stores.The staff was very friendly and the room/hotel was very clean. The breakfast was very good as well.

Genuine Hotels.com guest review

Hallways had a real bad musty smell and elevator smelled of cigs. This place needs a good cleaning

Genuine Expedia guest review

This was a really good hotel for the price! I had no complaints! I will stay here the next time I'm in Jacksonville!

Genuine Hotels.com guest review

Very satisfied

Genuine Expedia guest review

THe best part about the hotel was the staff, the pool, and being smoke free. Other wise I would not stay there again. It did not smell good and breakfast was horrible. Thank goodness for Cracker Barrel nearby.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Needed an inexpensive hotel for a family function. Very convenient, although there is a lot of construction on the Chaffee Road exit to I10 right now. Could walk to Cracker Barrel and a nice family Italian place. Breakfast was fine. Just what we needed. The pool was easily overcrowded, but there are probably times when it is empty, too. We just hit […] it at a very busy time. Staff was friendly and helpful. When we called down for more towels (only had 3 in a room sleeping 4), they were almost immediately ready. Read more

Genuine Hotels.com guest review

A good location, small pool but the kids enjoyed it and having pizza at poolside, no smelly room. Great to have a refrigerator so we could start off with cold water. Did have to ask for sheets for the pull out sofa, and was readily and pleasantly accommodated. Breakfast was good but the area needed mare attention to supplies.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel room was very good but the hallway smelled awful. Pool area was not well kept and the pool needed to be clean. Good value for the money however

Genuine Hotels.com guest review

Everything was very nice and well kept except...We were on the third floor and in the hall there was a terrable oder of sewer the hole weekend we were there. Not in our room at all. Just in the hall.

Genuine Expedia guest review

The night staff was very nice and accommodating. The breakfast bar was very good, pool very nice,hot tub just right! Rooms very clean and comfortable.

Genuine Hotels.com guest review

Usually, I do not write reviews, however, this needs to be reviewed so that management can correct personnel issues. Yesterday morniing my wife and I went downstairs from the room to get breakfast (which was included in the price). There was no food at all-not even cold cereal. this was very disappointing. when I went to the desk and said there was […] no food, the clerk at the desk hsardly acnoweledged us, and continued reading her book. I felt this was extremely poor. we left the hotel and found a restaraunt. One of the reasons I booked this hotel, was that breakfast was included (being diabetic, I need this convience). sorry, this was poor service at best. Read more

Genuine Expedia guest review

Wonderful hotel and staff.

Genuine Expedia guest review

It was clean and the staff was pleasant..

Genuine Expedia guest review

Stopped here with two young children for an overnight rest b/t south Fl and SC. Hotel staff was very nice (and helpful). The hotel bathroom wasa VERY clean - which is a big stickler for me. Shower was big and roomy, The room temp was great and the ac was not loud like some places. Beds were very comfy and came with four pillows each... Breakfast was […] "Ok"... nothing special, but exactly what was advertised. The room was tidy and nothing had run out even though we arrived to eat just before it closes at 9. ( I did wish it was there until 10 so we could've slept in more - we arrived there at 12:30am). My kids were facinated by the do-it-yourself waffle iron! I really cannot complain about anything except that there was a stain on one of the comforters. It was a pretty busy print so hard to see so maybe they had not noticed... I almost didn't but just happend to see it. I will be making this trip several times over the coming months and we plan to stop here again for our rests. Read more

Genuine Hotels.com guest review

My wife and I travel more often then we would like too. This Best Western by far was the nicest hotel we have stayed in within the last 3 years. For the price we would highly recommend it. Just on the outskirts of Jacksonville away from all the hustle and bustle of the city. Nice safe area – Nice new fixtures – A pillow top bed to die for – Great B […] reakfast. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Location was great. Hotel was easy to get too. Staff were very friendly.

Genuine Hotels.com guest review

This hotel seems new and looks very nice. But the service is not worth it. The afternoon staff were rude, and we called down for more towels and never received them. We were in town for a funeral and we expected the room to be cleaned as most hotels do every morning. The only thing done was one bed was made and some towels were replaced. They did not […] dump the trash, they didn't make one of the beds (a shirt was on it) and it just gave me a bad feeling. I am a Marriott customer normally and i will not be passing by the Fairfield next time im there. Read more

Genuine Hotels.com guest review

This was my second time to stay at this hotel. I actually liked our room this time better than the last time. I'm sure we will stay there again as our travel needs call for it.

Genuine Expedia guest review

Although my first review, based upon an excellent one-night stay, was glowing, this second week-long stay was not as good. I'd say the pillow-top mattresses are still the hotel's best feature, but this time, one of the two beds in my room was a plain mattress. In fact, I wish I hadn't booked a "suite" room, as the normal room from my first stay was […] much better. Here's why: First, the central A/C in a suite room covers primarily the back bedroom area, but only a small vent covers the front sitting and bathroom area. As such, there's a marked difference in temperature between the two areas, especially on a hot day. I had to keep the bedroom door closed 24/7 just to keep it cool enough back there. As to service, when I checked in on a hot day, the room heat had actually been left on high, but the A/C never did manage to cool it back to a comfortable level (the thermostat never dropped below high 70's the entire week). By the time I couldn't take it any more, the hotel was apparently filled enough to prohibit moving. Another nice hotel feature, the in-room wired ethernet port, was dead. So, I plugged in in the business center. When my wife asked the owner for someone to fix my room port while I was at work the next day, she was told "some laptops have software that blocks the internet," and nothing was done. The front desk staff was very responsive however, when a very noisy family moved in next door and stayed up late banging around. So all in all, I'd recommed avoiding a suite room, and being assertive if something isn't right. Read more

Genuine Hotels.com guest review

I've stayed at a handful of hotels and this one ranks at the top for the price and condition. It seemed nearly new. The bathrooms were actually clean and modern. There is nice ceramic tile and updated fixtures. The beds were comfy and I loved the color (it might matter to some folks) I had a suite of course so the kids watched tv in one room and I was […] in another. We had our space. It was quiet and I felt safe. the pool was very good and the hot tub was hot. Breakfast was good and a fair amount of choices. Overall, I'd stay there anytime I am in Jacksonville. Read more

Genuine Hotels.com guest review

Great stay any time again!

Genuine Hotels.com guest review

Several restaurants and a supermarket are located within walking distance of the hotel, without getting on the main road. The only drawback is the ongoing road and bridge construction, to accommadate this growing community.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall - nice place. Great showers - noisy air conditioners

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a brand new hotel. It was just fine. Very clean. I had only four small issues. One: The towels were rough as sand paper. Two: The shower was a walk in stall type, quite large and all, but there was only a soap dish and no other shelf or anything to place shampoo, razor, etc. Three: There are no hand rails in the shower. If you slip, you are […] going down, there is nothing to hold on to. If you are disabled or elderly, you may want to bring your own removable handle that has suctioncups so you can stick it on the shower wall. Four: The light on the left side of the mirror in the bathroom did not turn on. I could not find a switch or anything. Other than those few things, everything was nice. It has a small frige and microwave in the room. Read more

Genuine Expedia guest review

Although several hotels are clustered in the immediate area, I glad I picked this one. The room was nice, with a fridge, microwave, HDTV and an ethernet jack, but the pillowtop mattresses were the real plus. Ahhh, luxury. The pool is outside and uncovered but looked nice. Also, breakfast was basic but included eggs and waffles, which were quite enjoyable. Overall, […] a very comfy stay! Read more

Genuine Hotels.com guest review

The hotel was great and the service was excellent. After leaving the hotel my 4 yr old daughter had forgot her bear that she was very attached to. We could not find it anywhere. We call Best Western and they was sure to look. They found it two days later and immediately called us. We were very thankful for the service and care they provided. The Rooms […] we well above expectation. Thanks Read more

Genuine Hotels.com guest review

This hotel was the bees knees!! From the time we checked in until the time we left the entire staff (though it wasn't many of them) was courteous and very helpful. Cosmetically, the hotel was beautiful and the continental breakfast was much more then we expected. The location was close to resturants, shopping, gas stations, etc. GREAT DEAL FOR THE  […] PRICE!!! Read more

Genuine Hotels.com guest review

We enjoyed our stay and would stay again if the occassion arises.

Genuine Expedia guest review

Within 10 15 miles of the Jacksonville Equestrian center! very convienet with small children~!

Genuine Hotels.com guest review

New hotel in new area, walk to Cracker Barrel, but hot breakfast in hotel every day makes that unnecessary. Waffles, sausage. eggs, biscuits and gravy, muffins. bagels, cereal, fruit, etc. Spacious room, flat screen TV, good free internet. Staff was friendly. A great value for the money.

Genuine Hotels.com guest review

The room was very spacious..larger than what we had expected,,,very comfortable and convenient to everything...the ony downside was the continental breakfast...it could have been a bit more flavorable and not much other choices to select..overall I plan to stay again for my next visit. Oh and the staff was very friendly and helpfull with our needs.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

right off interstate--very clean and roomy

Genuine Expedia guest review

It was a nice clean hotel. The hotel was rather new and quiet. However, the breakfast buffet was not as elaborate or kept up as we expected. Yet, it was still a good family hotel with everything we needed.

Genuine Expedia guest review

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Genuine Hotels.com guest review