I asked for a 5:30am wake-up call and got one at 3:30 instead. Excuse was the morning person couldn't read the night persons writing and that the night person was new. That's a pretty basic thing to get wrong and it ruined my business the next day. Stay somewhere else.Genuine Hotels.com guest review
Only stayed for 1 night but it was goodGenuine Hotels.com guest review
Really enjoyed the quiet location and nice clean room!Genuine Hotels.com guest review
The Bitterroot is a nice and clean hotel. They have the basic amenities that one would need for a short stay. I was traveling on business and felt that this hotel met my needs.Genuine Expedia guest review
"Winter 2014 trip"
The room is so large that 5 of my family members can stay at one room confortablyGenuine Hotels.com guest review
"Clean, comfortable, and convenient to the airport"
It checked in at 9 PM and out at 4:45 AM, so it was a quick stay. The room was new, spacious, clean, quiet, and comfortable. Nothing out of place or lacking. I was able to grab some yogurt on my way to the airport, even at that early hour!Genuine Expedia guest review
"Convenient airport hotel"
This is a new clean Airport Hotel with a friendly staff not a posh resort hotel, reasonably priced, all good,AAAAAAAAAAAAA++++++++++++++++++Genuine Hotels.com guest review
We stay here everytime in town we visit my son at U of M. Close to airport with shuttle and across the street from Big Sky Brewery.Genuine Expedia guest review
"Best of Missoula!!"
We have stayed in all the finest Missoula Hotels and keep coming back to Stone Creek for the fact that it is: 1. Conveniently located near the airport. 2. Airport shuttle service is always available and quick to arrive when you return to Missoula. 3. The rooms are very spacious and quiet. 4. The breakfast is good. 5. The staff are always friendly and […] accommodating. Read moreGenuine Hotels.com guest review
The hotel is nice for the most part but the floors were disgusting and the service was less than par. The staff was not very understanding to any situation involving small childeren. I would not stay there again.Genuine Hotels.com guest review
The staff was friendly. The rooms were spacious,and spotless. Easy freeway access. Breakfast was delicious!Genuine Hotels.com guest review
"Sleepless in Missoula"
We really like this hotel and always stay there when visiting Missoula. We were very disappointed in the quality of the sleeper sofa mattress on this visit. The foam was almost gone and it was like sleeping on big spring coils. Time to upgrade these Stone Creek!Genuine Hotels.com guest review
"Great Stay at Stone Creek"
This was our first time flying out of Missoula and we are so glad to have found such a nice motel nearby. The room was very spacious, great layout and the beds and pillows very comfortable. Everything looked pretty new and was very clean. The only negative was not with the motel but with Frontier Airlines. Our flight was about seven hours delayed and […] consequently caused major inconveniences for most passengers. Read moreGenuine Hotels.com guest review
Nice rooms, nice pool, overall great!Genuine Hotels.com guest review
"Not Bad for the Price..."
Overall our stay was fine. The bed was comfy, the room was clean and it was fairly quiet for being near the airport on not far off the highway. The staff that checked us in was friendly and helpful. The cleaning lady that we ran into the following morning was polite and courteous. The main problem I noticed was that the breakfast area was severely understaffed […] for the amount of people there. This was a busy weekend in Missoula due to the UM Grizzly football game and probably other events in the area. The place was full and there was one person manning the breakfast area (trying to keep it cleaned up, stocked with food, plates, cups, utensils, preparing the hot food, etc.). The placement of the TV in the room made it awkward to watch from the couch or the bed because it was on a wall that was parallel with the side of the bed and couch. The TV basically faced the window and air conditioner/heater and there were no seats facing it. Another thing I would suggest that management look into is the placement of the directional signs to the rooms. When you step off the elevator you have to go around the corner and down the hall a few steps (in either direction) to see which way to go to find your room. Read moreGenuine Expedia guest review
Clean and quiet. Good location. Comfortable bed.Genuine Hotels.com guest review
I was disappointed in the location of this hotel. When I made the reservation on Hotel.com, it led me to believe that I would be staying very close to downtown Missoula, not out near the airport.Genuine Hotels.com guest review
"Close to airport"
Nice place mattress was awful and needed to be replaced. Refrigerator in room noisy. Every other aspect was terrific.Genuine Expedia guest review
Everyone was friendly and helpful. Breakfast was good, and we were very pleased with our experience.Genuine Expedia guest review
Good hotel, close to airport and other amenities. The room has a fridge, microwave, and sink. Free breakfast in the morning.Genuine Hotels.com guest review
"Georgia folk treated like family in Missoula"
Everyone was so awesome. From the front desk clerks, the girls in houskeeping to the girls serving breakfast each morning. Being from GA and used to kind, friendly folk, we felt right at home!! Outstanding, outstanding, outstanding!!! Thank y'all so much for making the entire family feel so welcomed in Missoula.Genuine Hotels.com guest review
"Convenient across from the airport"
The staff was friendly. Unfortunately, not available during early morning departure. The room (1 queen bed with suite-like amenities) was clean and respectable. The only complaint I have is the black mold or post-black mold stain all along the shower edge. The entire room appeared clean except for this. It seemed very out of place and weird they would […] leave it as such. Read moreGenuine Expedia guest review
Hotel was very nice located in what I would call an industrial area, but not a problem. Good location to the interstate and area restaurants.Genuine Hotels.com guest review
I left a low mark for comfort because my 81 year old sister slept on the hide-a-bed. It was so bad you could feel every spring and bar. We had to get several comforters just to put under her. No one shoud be charged for anything that bad.Genuine Hotels.com guest review
A large, clean, room at a very reasonable price. Also, the hotel is very convenient to both the airport and access to the interstate leading to downtown Missoula.Genuine Expedia guest review
GREAT HOTEL AND STAFF ALSO VERY GOOD AMMENDIATES AND ROOMS BEAUTIFULLGenuine Expedia guest review
Nice rooms, friendly staff. Would come again.Genuine Hotels.com guest review
Locally owned hotel, spacious room, clean, comfortable. Good continental breakfast. Would highly recommend this hotel!Genuine Hotels.com guest review
Some things are starting to be a little neglected since the last time we stayed (hallway carpet cleanliness, bathroom fixtures, etc), but still a great place to stay and the staff is wonderful.Genuine Expedia guest review
Super niceGenuine Hotels.com guest review
"Convenient and clean"
We will differently say here again when we come back to MT to visit family. Even though we only stayed two nights (coming and going to our destination) we could not expect more from a hotel. Location was as close to the airport as you can get in Missoula yet it was quite and comfortable.Genuine Hotels.com guest review
Between the Harley dealer and the brewery. How can that be bad.Genuine Hotels.com guest review
"Close to Airport"
We stayed twice, coming and going to our vacation destination. If we ever go to Montana again, we will probably stay here again.Genuine Hotels.com guest review
I liked the hotel however, it was obvious it was very basic. The room only had one trash can (in the bathroom), there were no amenities other than shampoo, very basic but maybe that's because of the price. There were no mirrors outside of the bathroom which I thought was very unusual. So in other words, if someone is in the bathroom and someone else […] is trying to get ready, there is absolutely no mirror in the main area. I also thought the television on the wall was very tiny! It was clean however! The bed was a bit worn, you could see indentations where people slept. The beds definitely need to be updated. Read moreGenuine Hotels.com guest review
My complaint is that I asked for an early wake-up call that never happened.Genuine Hotels.com guest review
Large and comfortable room. Very quiet and an excellent breakfast in the morning. We would definitely stay here again.Genuine Hotels.com guest review
The hotel was very pretty form the outside including the lobby. The staff was very friendly and helpful. The pool was gorgeous, plus being that it was a mineral pool and inside,we really enjoyed using it. It was in a great location right outside of Missoula took us only fifteen minutes to get downtown. The downside was the cleanliness of the room. The […] bathtub had mold on the caulking and the vent was very dirty. It seems like it just needed a really deep cleaning with baseboards throughout the room dusty and dirty, plus carpet needed a steam clean, lots of spots and stains, in fact that was the case through the hallway too, in addition to the musty smell in the hallways and entry way. Would we stay here again? If they got better about cleaning, yes. I expected better from what I saw online and hope they improve because it had a lot to offer. Read moreGenuine Hotels.com guest review
Beautiful room, talk about a diamond in the rough. No restaurants near by. Somewhat of an inconvenience having to drive on the interstate for food. Beautiful place.Genuine Hotels.com guest review
Nice staff, very clean, very comfortable.Genuine Hotels.com guest review
"One of the nicest hotel rooms we have ever had"
Loved our room. Very comfortable. Included breakfast was not very good but standard for hotel breakfast food.Genuine Expedia guest review
"Overnight on way to Airport"
The hotel was clean, comfortable & a nice breakfast. Just a 1/2 mile or so from Missoula airport & has coin laundry available - so just perfect for us after two weeks at Glacier National.Genuine Hotels.com guest review
"Great hotel out of town a bit, but nice"
Out of town a bit, but super comfortable and new with all the stuff you expect. This place rocks, except it takes about 10 minutes to get downrtownGenuine Hotels.com guest review
stayed one night, would have left if I could., mold in bathroom, carpet spotted, linens gray, not enough towels, just beyond filthy. the only redeeming factor is that it is close to the airport. I would never recommend this to anyone.Genuine Expedia guest review
Check in and out was fast and simple, although the lady at the desk could have been a little more friendly and a little less... whatever her problem was. Room was clean, bed was comfy, free breakfast was good. Hotel is directly across the street from Big Sky Brewing, and close to the airport. I'd stay there again.Genuine Hotels.com guest review
"Very nice hotel"
We were extremely happy with this hotel! The room was so nice that my kids were sad that we only stayed there one night. We would definitely stay here again.Genuine Hotels.com guest review
"Exceeded our expectations and some."
This place was amazing. The room was a huge suite. The service and location was great. Breakfast included. Nice indoor pool. Not what we expected for the price. We will be back.Genuine Hotels.com guest review
it was a great place to stay THANK YOUGenuine Hotels.com guest review
We were very happy with our stay. We had a very nice room. The staff was great, Internet was very fast, comfortable bed & it was a nice quiet night!Genuine Expedia guest review
The hotel is well located off the Interstate and yet convenient to shops and restaurants in town. Very clean property. I highly recommend this hotel.Genuine Expedia guest review
"Hotel couldn't help due to 3rd party booking"
Laundry room next door. Noisy Room 202. Carpets need cleaning in room and in hall ways. TV hanging on wall had all wires showing and hung too high and unable to turn it to face sofa or bed. Management said there was nothing they could do because we had booked through a third party. They refused to give us another room.Genuine Hotels.com guest review
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