"Nice hotel, excelent staff, two different price!"
I had the reservation at one price an I payed a lot of taxes and fees !Genuine Expedia guest review
Stayed here for our honeymoon and they upgraded us to the executive room which came with extra amenities.Genuine Expedia guest review
Just hate all the HIDDEN fees. Staff is very friendly and room is very comfortable.Genuine Expedia guest review
Very nice hotel. We had fun at the pool & the lazy river even though they were smaller than the website pics depicted.. The 15% discount to the restaurants while you stay there was a great bonus! Check in & check out was breezy. Only gripe, my husband wasn't feeling well so we asked for extra blankets, twice they brought extra blankets up & both times […] the blankets smelled musty & just really stunk!! Also, for such a big hotel, the breakfast spread was really small. Only 1 chef at the omelette station & she was backed up! Compared to the huge breakfast spread at the Hilton Kuala Lumpur, this one was a def let down! With the high cost per person ( if you didn't get the room w/ breakfast included which we did) you're better off going to nearby Denny's or Friendly's! Read moreGenuine Hotels.com guest review
Had a fun weekend away with family and friends at this hotel. You literally do not have to leave. Everything is right there for you. Loved the pools and lazy river and it was so nice at night hanging outside by the firepit! Can't wait to go back for another visit!Genuine Hotels.com guest review
it was nice but they should offer indoor activity when the pool cannot be usedGenuine Hotels.com guest review
"best hotel in orlando"
i stayed there for 6 days with my family 3 adults and 4 kids with 2 rooms it was a excellent hotel i rate it 5 star near everything and rooms was 5 star only room service with limited working hours that,s itGenuine Expedia guest review
"Best service ever."
This was the only hotel we've been to where every single crew that we saw asked us what we needed and what they could do for us. The hotel's hospitality was outstanding! The guest service was able to provide our requests even though they were not available.Thank you for serving as our home for the weekend!Genuine Expedia guest review
"Great hotel just to get away"
Great hotel!!! Very clean rooms, comfortable beds, great staff. If you are looking for a hotel with a waterpark for the family at the hotel, this is great. Water slide, Lazy River, huge pool, plenty of lounge chairs and much more. The only downside is when you book a hotel room, it is nice to not be surprised by 'Resort Fees'. It would be better to […] have that already in the price of the room or to have knowledge of that ahead of time, HOWEVER, this is very common for resorts in the Orlando area, therefore, nothing much you can do about that. Overall, this is a great property and very close to excellent dining and attractions! Read moreGenuine Hotels.com guest review
"Not bad... Not great..."
PROS: Friendly staff. Nice pools with 0 depth entry for little kids. CONS: expect to pay $17 a night for parking. Also $20 per night room fee. more taxes...Genuine Expedia guest review
"Great lazy river"
Great time and great location! Loved the adults only pool for relaxation.Genuine Expedia guest review
The prices for food was pretty expensive for a family of 4. And there were frogs in the lazy river. Is there anything you can do to remove the frogs?Genuine Hotels.com guest review
"Thinking of an Orlando vacation?"
My family and I had a wonderful time in Orlando. Took my wife, two kids (ages 5 and 9) and mother during the month of August 2014; stayed six days. Oddly enough, it rains the most during the summer months. It was very humid, but tolerable. The hotel was five star, the staff made my family and I feel as if we were their top priority. We did all the recommended […] activities (Magic Kingdom, poolside activities, Sea World, spa day, tours, etc.) and my wife and I did the helicopter tour; awesome. My only recommendation is to choose your activities wisely. As a husband and parent I wanted to provide a memorable experience, but what my kids enjoyed the most, was the hotel's swimming pool, lazy river and convenient features. I chose Hilton because it's a name you can trust. Read moreGenuine Expedia guest review
"Good for Family Vacation with Older Kids"
We had a wonderful time on our family vacation. We are a family of 4 and did the Orlando weekend with Universal Studios and this worked perfect. We did one day at the park and our second day was spent enjoying the pool. The pool was great and there was plenty to do for our 8 and 10 year old. My only comment was that they seemed short staffed. Every […] lounge chair of this massive pool was full yet there were only a few staff onhand...that was frustrating. Also, to have that much onsite dedicated to "family" the menu at the pool had very little to offer our kids, and what they did have was CRAZY expensive. Since we could not bring a cooler down with us for snacks and water, I would say this was a big fail. Our tab for lunch of pizza, corndogs, and sandwiches for four was over $100. Regardless, we were on vacation....so we just rolled with it. Overall we would definately come back....but make sure to eat offsite. Read moreGenuine Hotels.com guest review
"great family stay"
Location was great, pool area was fantastic with its lazy river and slide. Executive level was fantastic. Breakfast and evening appetizers were perfect for us. McDonalds across the street was very convenient instead of expensive lunch at the pool. Cant wait to go back!Genuine Hotels.com guest review
"Love this hotel, will be stay here again!"
My family and I enjoyed our stay at this beautiful hotel. At check in we were asked if we had a preference in which level/floor we wanted to stay in, since I said no, the pleasant gentlemen suggested the 12th floor, which faces Seaworld, so every night my family and I could enjoy the firework show. This was a great idea since my 3 year old enjoyed the […] view from our room every night. The family pool was amazing as well. The water was nice and warm. They hotel offers unlimited towels at the entrance of the pool area. McDonald's is right across the street from the hotel so you can enjoy breakfast there before heading to the theme parks and unless you don't mind waiting over an hour and a half do NOT ear at IHOP. We had to wait in our car since the heat was unbearable and not a good mix with a 3 year old. Even after we were seated and placed our order, we waited for another hour for our food. My only negative complaint is that at 1 am in the morning the hotel's fire alarm went off so my family and I had to run down 12 flight of stairs and 2 hours later found out it was a false alarm. They hotel was generous enough to compensate us for this unpleasant event and offered to not charge the parking fees and resort fees. I truly believe you and your family will enjoy this hotel. Read moreGenuine Hotels.com guest review
"Great Family Hotel"
Close to everything! This hotel showcases a beautiful and huge fire pit were people can gather around at night. It has an outstanding pool bar; a great pool and lazy river and an irresistible water slide! Kids would love it. The staff is courteous and very helpful. Once you stay at this hotel you will not settle for anything less. A side note: the $20 […] hotel fee includes parking, WiFi, and other ameneties. It is not that you will pay individual fees for each amenety. This needs to highlighted in the hotel's website. Con: 1. The freezer in the rooms are junk--too small and don't cool anything at their lowest temperature setting. I noticed a slight change in temperature about 24 hours after putting a water bottle in tht freezer. I spoke to other people and they seemed to notice similar issues. A hotel of this caliber needs better freezers. 2. There is not self laundry. You either have to request it--and wait 24 hrs, or do your laundry outside. Read moreGenuine Hotels.com guest review
"Nice hotel close to theme parks etc"
Great place to stay but needs to serve breakfast later than 11am your on vacation and sleeping in is the normGenuine Expedia guest review
"Very nice hotel."
My experience was good, I would stay here again and would recommend this hotel to family and friends.Genuine Expedia guest review
"Nice hotel but you will pay for every convenience"
I felt comfortable in the room. It was very clean and the staff was nice. We ate at the restaurant at the pool area. The food was good, but prices were too high ($16.00 for a burger and fries). Valet parking was expensive, too. In addition, internet and some other services equalled another $23 per day. The pool was nice. My son loved the slide! Overall, […] I was very pleased with the facilities, the location of the hotel, and our treatment while staying there, but there seemed to be lots of extra charges after I thought I had already paid for my hotel stay ahead of time. Read moreGenuine Expedia guest review
great locations and great pricings.Genuine Hotels.com guest review
The hotel was very nice, however our room had a very strong urine odor. We were also inconvienced at midnight for a fire alarm. We were stuck outside for a couple hours and then had to climb 24 flights of stairs back to our room. When asked if there would be a compensation/discount, we were told no. The pool is wonderful, this is a great place for families. […] Be prepared though, food and drinks are very expensive and there are resort fees nightly and parking fees nightly. It adds up very fast! Read moreGenuine Hotels.com guest review
"Friendly and helpful staff"
Universal and disney world were better than we expectedGenuine Expedia guest review
The hotel was very clean and the staff was very helpful. Love the Lazy river :)Genuine Expedia guest review
"Fun place to stay"
Great pool area for fun and also a quiet area for adults. Staff is friendly. Everything you need on site if you're willing to pay for it. If not, plenty of surrounding businesses to counter the high food and drink costs at the resort.Genuine Expedia guest review
We stayed here for a weekend staycation. There's so much to do on the property that we didn't need to leave. Great hotel, lots of fun. The lazy river is awesome! Drinks are a bit overpriced though.Genuine Hotels.com guest review
The hotel was in a perfect location, for all attractions. I was not aware of all the charges I would have at the end of my stay. Hilton charges 20 dollars a day for internet/amenities and 16 dollars a day for overnight parking, plus tax. I wasn't happy about that, is a understatement....Genuine Expedia guest review
"Stiff sheets, but great in-hotel ameneties."
Everything about our stay was nice.Genuine Hotels.com guest review
This is a good place to stay if you have little ones or just in general. There are a lot of things to do from the lazy river to activities going on in the hotel. The staff was very nice and helpful especially at the breakfast buffet our server Jose was very nice and attentive. Akeem from the front desk was very helpful and informative. The only thing […] I will say that wasn't pleasing was the smell in the room but I'm assuming its from the humidity but it didn't bother much considering we weren't in our room much. I definitely recommend this hotel to anyone its beautiful the staff is friendly and it just gives you that relaxing feel which is what my family needed. Read moreGenuine Expedia guest review
"Best time ever !"
Our time with the kids in this hotel was pricelessGenuine Hotels.com guest review
Everything about this hotel is great. The lazy river and pool are clean and kept beautiful everyday. The lobby and all of the amenities are wonderful too. We used the fitness center and it was exactly as it is described in the hotel advertisement. The only suggestions to make this better would be that the refrigerator in the room could be cooler....that's […] it! Great hotel! Read moreGenuine Hotels.com guest review
"5 years in a row!!!!"
This is our 5th consecutive time staying at this wonderful hotel. Many people here leave comments about how pricey things are.. I guess depending on what part of the country or world your coming from this may hold some merit... However, prior to booking this hotel all the information can easily be obtained on their website... If it doesnt appeal to […] you thats very easily fixed with a click, and on to the next.... Now that thats over with.. This hilton is simply stunning... The pool, hot tubs, lazy river, and overall beauty is 2nd to none.. We have now stayed here 5 years for our family vacation.. Its located next to discovery cove, aquatica and seaworld... Plenty of places to eat and drink outside the hotel... As im tying this im already prepared to book again for may of 2015... Great great deals can be had for booking that far out... See you guys again soon!!! Orlando hilton, YOU ROCK!!!!! Read moreGenuine Expedia guest review
"Just awesome!! Pricey but worth it.."
Family yearly vacation. Went through expedia.com. the only thing the car rental was too small, so we had to upgrade to midsize car instead, it also costed us an extra 500.00 with gas, gps, insurance.. Now I know what questions to ask next time.Genuine Expedia guest review
"Beautiful for a weekend getaway!"
Gorgeous hotel, nice rooms, and lovely pool area. The staff was very friendly and helpful too.Genuine Expedia guest review
"Nice hotel but nothing was included in the room ra"
After paying over $200 for a room we were still charged for parking ($16.00 a day) which later discovered if you are a non-guest going to the spa it was free parking. Breakfast was over charged for the amount of food. Overall the hotel/amenities were amazing. We Will take our own food and beverages the next time.Genuine Expedia guest review
"Fantastic Family Vacation!"
We just returned home from taking our kids for their first experience at Disney and The Hilton made the experience perfect! The pool here makes you forget that you are in Orlando and transports you to a Caribbean Island, complete with relaxing music, poolside bar with waitress service, water slide and lazy river (all extremely clean and well maintained!). […] They even have a "quiet pool area" for adults only and outdoor fire pits to either roast marshmallows or just relax by. We all had a great time and WILL be back again! Thank you!! Read moreGenuine Hotels.com guest review
"Sticky floor no ac"
We had to change rooms at 1am cause we were sweating to death the ac was broke in the room and the other room we changed to had a sticky floor for a down graded room and we paid full price ,,Genuine Expedia guest review
"Vacation with Grandsons"
We had a wonderful time! Our grandsons ages 15 and 12 loved the lazy river, slide and basketball hoops at the pool. Food service at the pool was excellent. We stayed in an executive level room and were able to have a continental breakfast in the executive lounge every morning. There was a very good variety to choose from and we never left hungry! If […] I had to complain about one thing it was after the first day we were unable to get the cable channels in our room, but that was about it. We loved the hotel and look forward to spending another vacation at the Hilton Orlando! Read moreGenuine Expedia guest review
we had a very nice stay at the hotel. we enjoyed the pool and dining.Genuine Expedia guest review
Our stay was great! Rooms are very clean and the beds are very comfortable. The pool was amazing. The hotel's staff was very nice. The gym was awesome.Genuine Hotels.com guest review
"Clean, nice, great pool"
Top notch hotel - very clean and spacious. Good location for surrounding attractions. Nice resturants located down the street. Amazing pool - great for kids and adults. Lazy river, slide and lots of space. Good poolside menu and drinks also.Genuine Hotels.com guest review
Nice room with view of the pool. Excellent amenities and pool area. Clean and convenient walk to the Orange County Convention Center. Restaurants/ bars/ shop expectedly ridiculously overpriced.Genuine Hotels.com guest review
This hotel was amazing. The hotel staff was very friendly and helpful. Didn't run into one problem while staying there. Pool area was beautiful with plenty of chairs. Highly recommend this hotel to further travelers!Genuine Expedia guest review
Nice hotel, the pool is very relaxing. We had a small inconvenience with the first room because it smell like humidity. The staff was very accommodating and set us up with a new room and gave us champagne for my husband's birthdayGenuine Hotels.com guest review
Ac not working. To hot. Overall at night. The cleaners leave the trash in the roomGenuine Expedia guest review
Was crowded, but good:)Genuine Hotels.com guest review
"Relaxation all the way."
The best place to relax by one of the many pools. The hotel staff was awesome . Everyone was exceptionally friendly. We will definately return in the future. It was everything it was supposed to be.Genuine Expedia guest review
"not so good!!!!!"
not so good!!!!!Genuine Hotels.com guest review
The spa was the best part of this hotel. The pool was crazy crowded and the hotel is across from a convention center and crowded with the convention folks. I loved the spa though. Our carpet in our room was "sticky". That was uncomfortable.Genuine Hotels.com guest review
"decent hotel near convention center"
just returned from the hilton orlando. The hotel overall is pretty nice. Front desk staff was good. Got us into a room early. The rooms are decent. The temperature adjust on the shower did not work well. Maintenance did not think anything was wrong. Besides Starbucks in their store there is no place to get breakfast on the weekdays. The breakfast sandwiches […] were worse than Mickey D's. The pools were very nice but many of the pool chairs had bird droppings on them which they did not clean. All in all it needs a little more attention to detail instead a bunch of people running around the lobby in skirts and suits looking important Read moreGenuine Expedia guest review
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