We really enjoyed our stay. The hotel is beautiful and has great amenities. The room was clean, the bed was comfortable and the employees are very helpful. We would definitely stay here again.Genuine Hotels.com guest review
"Christmas away was nightmare.. overcharged"
unhappy that you have to pay $16 a night for parking plus $20 a night hotel fee REALLYGenuine Expedia guest review
"Not the best value. Resort fees and parking !"
Basically a great hotel if you have a convention as it sits a few hundred yards from orlando conv center but they charge 16 per day parking and have a 20 resort fee per day. Water was either scalding or too cold. Pool and bar staff are great.Genuine Expedia guest review
"Will be back again!"
Very comfortable stay, hotel has nice amenities such as hot tub, pool, outdoor bar and onsite steak restaurant. IHOP is just across the street, great for breakfast. Rooms are very comfortable and having mini fridge goes along the way for families with small kids.Genuine Hotels.com guest review
Hotel was great, but paying to park ridiculous and not convenient when you have to drive around the block to back of building and then there's no self buggies to get your bags inside to room. They want you to pay extra for valet parking and bell hop service. They also tack on a resort fee, so your room cost is at least $40.00 more. They do not have […] shuttle service to the amusement parks nearby like they advertise. The trolley is a block and half away. Not within walking distance to restaurants or shopping. Read moreGenuine Hotels.com guest review
Great property!! Loved the room, food, pool, Starbucks on site, lazy river, location - everything!!Genuine Expedia guest review
Hiltons are always nice hotels. Extremely clean and everything. However, they trick you in more ways than one. First when i checked in i asked specifically if my card would be charged, she said no it wouldn't. I asked specifically because if not i would use another card so i wouldn't overdraft since i was doing the bank run in the morning. The moment […] i got in my car, i got a notification that they charged my card and not even the right amount, they charge you $50 extra for incidentals... That will take how long to get back in my bank? Rest was awesome, clean rooms and quiet environment. The day we go to check out, we leave the parking lot to find out it's $35 for self parking for 2 nights.... No one absolutely no one told us about it at the beginning that we would get charged for using the hotels parking lot. Now for someone who pays $150 a night, you would think self parking would be included. It's a good hotel but they have extra charges for everything. Parking, wifi in the room, wifi outside the room. For such an expensive high class hotel, those extra charges are free across the street in cheaper and just as nice hotels Read moreGenuine Hotels.com guest review
Great to have Starbucks onsite. For the most part staff was great. Only exception was the snotty front desk clerk who checked is in. Housekeeping, maintenance and concierge were wonderful.Genuine Expedia guest review
"A lot of hidden fees"
For the price the beds were not the best and there was a lot of hidden pricesGenuine Expedia guest review
"Beautiful, clean hotel."
We were only there one night but was very pleased with our stay.Genuine Expedia guest review
"Second Stay Here; Already Booked Third"
Came home last night, they allow for late checkout until 4 or 5pm, just ask! Relaxed, courteous, attentive atmosphere. Comfortable rooms, great food, easy to navigate, service for everything, caters to all people...business and families. Love!Genuine Expedia guest review
"Would go again!"
Only there 2 nights. It was cold, so didn't get to use all the nice water amenities that had made me choose the hotel. But the room and staff were all excellent.Genuine Hotels.com guest review
The Steaks and Chops restaurant lounge was fantastic! Comfortable seating and fanastic musicians. The breakfast buffet was awesome! The chef making the omlettes was excellent at her craft. Would definitely come back again.Genuine Expedia guest review
I didn't like the way they tacked on the mandatory resort fee of $20 per day. They should just put that into the room rate. They add that then the parking fee. I felt like I was getting nickel and dimed. I paid almost $6 for 2 bottles of water at the market down stairs then found out I can get 20 bottles for $5 at the 7 11 around the corner. Useful […] when walking around Universal Studios all day with family for 3 days. Otherwise enjoyed stay at hotel. Read moreGenuine Expedia guest review
room small and everything need to pay.Genuine Hotels.com guest review
Great experience at the Hilton. Kids loved the lazy river and pool area, my wife and I enjoyed the pool side food and beverage service. Found it very convenient to everything we did in the area. Would definitely stay there again.Genuine Expedia guest review
"Excellent pool area!"
Nice locations,a little expensive self parking, but you always have to expect extra charges from most of the hotels. Pool area with lazy river was a plus, even that time was cool the pool were warmer. Nice staff too.Only that I feel was missing was a free coffee area .Genuine Expedia guest review
"Nice hotel with nothing around"
We stayed here for a conference in the hopes of walking there but it was a 30 min walk to convention center. No restaurant choices so had to eat at hotel for most meals. Food was good but expensive and all the restaurants had the same type of food. It's not near anything but it's a nice clean hotel.Genuine Expedia guest review
"Great Stay, Highly Recommended"
The stay was very nice. Loved the pool and overall atmosphere. Even though the resort fees were responsible and well worth it, I just wish the fee was a little more upfront or even included in the room price.Genuine Hotels.com guest review
"Nice hotel, close to Orange County Convention Ctr"
The hotel is very nice. Restaurants are over priced, cup of regular coffee at Starbucks is $6.00. Drapery was falling off the window, air conditioner didn't seem to work well at night so expect to be awakened hot. The hotel staff was excellent. Restaurant staff was excellentGenuine Expedia guest review
Great value and location. Staff very supportive and helpful.Genuine Expedia guest review
"Nice hotel nice staff"
We stayed here for 3 day vacation and it was great. The staff was very nice and always trying to make things enjoyable. The pools were clean warm and the lazy river was pretty cool. I would recommend this for families with or without children.Genuine Expedia guest review
"Pool temperatures cold today, but a great hotel"
We stay at this hotel a lot when in Orlando. It is about a 15 minute drive to Universal Studios but more like 30 minutes to Disney depending on where in Disney you are headed. The hotel staff are very friendly and attentive and positive vibes abound. I have never seen anything other than this in all my stays. The pool complex with lazy river is fun […] and clean. On this stay the water was freezing and guests were commenting to each other that it was strange how cold the water was and how no one was swimming. The hot tub was luke warm so not enjoyable. Overall our pool visit was not enjoyable this trip. I mentioned it to an employee and they let the engineer know and I saw him checking on the pool. The rooms tend to smell a bit wet and this has consistently been the case even on the executive lounge floor where I usually stay. I assume it's because of the high guest volume with everyone using the pools and having wet items dripping in the rooms. I still love this hotel but I also frequent the Hilton Bonnet Creek as well. They give me free drink coupons when I check in and I have not noticed the wet smell there at all. Breakfast at both locations is excellent but Bonnet Creek is too congested at times which can be unpleasant. Overall the breakfast experience is best at Hilton Orlando. You also have more conference goers and their families rather than Disney vacationers as at Bonnet Creek (a little more relaxing at Hilton Orlando). Read moreGenuine Expedia guest review
"Get away weekend"
Great hotel very close to all restuarants and museums...Genuine Hotels.com guest review
Will next if I can afford itGenuine Hotels.com guest review
We were very pleasantly surprised by everything at the Hilton Orlando. I am used to Hiltons and was expecting nothing else than a good hotel, but from the moment we arrived to the time we left everything was great. The check-in was very friendly and efficient (a couple minutes at most), the room was clean (though not huge) and every time we turned, […] the staff was perfectly trained and helpful. We were attending a conference at the West building of the Convention Center so the Hilton isn't the closest hotel, but the 15min walk, mostly indoors or under a canopy was very easy so no need for a car. I would not hesitate to come back for a family trip. Read moreGenuine Hotels.com guest review
It was perfect! Will definitely stay there again!Genuine Hotels.com guest review
"A great hotel for business and relaxing"
I've stayed here twice in the past 6 weeks and have enjoyed my stay both times. The hotel is a short ride from the airport and adjacent to the convention center. The rooms are nice and I especially like the extra pillows on the bed which add some extra comfort. The fitness center is one of the nicest I've used and has plenty of treadmills, elipticals, […] bikes and machines. The pool area is also very nice and a great place to hang out. Read moreGenuine Hotels.com guest review
"No Bargains Here"
The hotel was beautiful, clean and comfortable. Not sure why the hotel charges an additional $20 per day as a resort fee. Why not just include this cost in the total price when booking? Once you are at the hotel, you have no choice. The Marketplace inside the hotel was open 24 hours, but the prices were ridiculously high. The conference I attended ended […] up being held in the West Concourse of the Convention Center, which was a bus ride away. Too far to walk for an 8 AM session. The connecting bridge to the Convention Center leads to the South Concourse, which was confusing to me since I had never been here before. Transportation costs to and from locations not along the I-ride route were high as well. If this were a family vacation, I would not be happy with the prices. Read moreGenuine Hotels.com guest review
"son's 16th Birthday"
Excellent international Drive is the place to be we loved it the hotel is awesome I would stay again!!Genuine Hotels.com guest review
"business trip to the sunshine state"
Fantastic stay for the price. Many, many things to rave about (executive putting green was fantastic, pool area was great, awesome staff), few things to complain about (no shuttle to the airport, no shuttle to Disney, in fact; no shuttle at all). When I come back to Orlando, I most definitely will be staying here again, but this time with a rental […] car. Read moreGenuine Hotels.com guest review
This is not my first time in this hotel, everytime my family and I go to Orlando we stay here. And overall I would recommend this hotel to anyoneGenuine Expedia guest review
We love the hotel and the amenities. The staff was very nice. I would stay againGenuine Hotels.com guest review
"No One Cares!!!!"
We were disappointed in our stay at this Hilton. We have stayed at many Hiltons previously in the past. When we booked our reservation, we were told there was a shuttle which runs to and from the parks. When we arrived, we were told we could not access the shuttle because we had to book the shuttle reservation six hours in advance. The staff at the […] counter were unfriendly and dismissive. Our room had an unpleasant odor and we found a slip of paper in our door the next morning charging us for $40.00 more in additional MANDATORY resort fees. Should a paying customer be required to pay MANDATORY resort fees once they have been given a price quote in advance and it has been agreed upon by both parties. How utterly ridiculous. I have never been so nickeled and dimed by a Hilton Hotel nor have I encountered such offensive employees. Read moreGenuine Expedia guest review
Great stay, and resort has everything you needGenuine Hotels.com guest review
Outstanding accommodations. I travel 60-70 nights a year and this was in my top 10 of places to stay. The only thing that frustrated me was paying $16 to self park and not having alternative no cost options. I had clients meeting me and they all got hit for parking for a two hour meeting. Other than that it was great.Genuine Hotels.com guest review
"Nice Hotel, very clean."
We had a great time at this hotel. The pool is fantastic. Close to a ton of restraunts. We went for our anniversary just to relax and do nothing.Genuine Expedia guest review
Intet negativt at sige om dette hotel. Ganske enkelt fantastisk.Genuine Hotels.com guest review
The room was great and the view was even better. I'm definitely going to book my future stay here again. Even planing on making it a few more days next time. The pool was amazing and the firepits were a nice touch. Very friendly service!Genuine Hotels.com guest review
"Loved the pool and the lazy river! Great stay."
While staying for a long weekend with family, our every need was met. Pool attendants were very accommodating and the bartenders were a hoot. Would stay there again and again. Great resort.Genuine Expedia guest review
I found the Hilton to be extremely comfortable and affordable ,the staff was absolutely wonderful and had brought another couple w/ me and they had a great experience as well.Genuine Expedia guest review
"Nice hotel, conveniently located"
Only complaint I have is the hidden fees. Got our nightly rate on sale for $89/night but after the taxes and $20 resort fee per night we ended up spending more than we would have liked.Genuine Hotels.com guest review
Fantastic from start to finish with extremely nice staff, great food, incredible pools.Genuine Expedia guest review
"To far from Disney and Universal and shopping area"
Nice hotel. Nice staff. Our room had no view at all. The hotel was 30 min away from Disney, 21 from Orlando Premium Outlet and 26 from Universal studios.Genuine Expedia guest review
"PERFECT HOTEL IN ORLANDO"
A very good choice to be close to Universal area and shoppings, very wide and comfortable lobby, rooms, breakfast, nice pool a very good Hotel.Genuine Expedia guest review
Hotel was a nice experience, close to almost everything ,pool was clean and staff was kind and treated us good! Will recommend this hotel to anyone! Satisfied!Genuine Expedia guest review
"Cleanliness & great service. Downfall"
Only downfall was we were charged a resort fee, taxes and parking fee which added up to another night stay. This was vrey disappointing.Genuine Expedia guest review
"Worth Every Dollar"
Amazing experience. The hotel offers so many different activities. The lazy river is one of the best parts. Excellent staff, they were very welcoming. I would recommend this hotel to everyone.Genuine Hotels.com guest review
Conveniently located, great services, reasonable rates, super fast check out process, and friendly helpful staff.Genuine Hotels.com guest review
"Great location. Close to everything. easy transpor"
Had an excellent stay overall. There was just one staff member (server) at the pool on Saturday afternoon that was not very engaging or good. Waited over 30 mins for drinks, then again waited for over 40 mins. Got up and got our own drinks.Genuine Expedia guest review
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