"Great hotel for the business executive."
We were a family of 3 and wanted a centrally located Orlando hotel. This hotel was more of a business executives' hotel. There was no casual restaurant to get a simple breakfast or other meal except at the pool. Also the hotel was huge and had a very small parking lot for guests. While it met our needs, we felt out of place.....like we weren't in a […] touristy area. Read moreGenuine Expedia guest review
"Not all that..."
I went here for the first time in March 2013 and found the stay absolutely wonderful. Bed, sheets, towels super comfy. I came back again for a bday celebration with a completely different experience. The bed was hard, toilet leaked & didn't flush properly, towels were rough and had produce a lot of lint which got into my eye. My eye was puffy red and […] I was pulling out small pieces of lint. I would consider going to a different hotel if I ever go back. Read moreGenuine Hotels.com guest review
Beautiful pool area, great location and nice, clean, comfortable rooms. Would definitely stay here again!Genuine Hotels.com guest review
In town for cheer competition. Did not want to leave.Genuine Expedia guest review
The pool and spa are destinations all on their own. Sip cocktails by the pool brought to you be an excellent and friendly wait staff!!Genuine Expedia guest review
"Not certain we would return"
The hotel is huge! It can be a bit overwhelming. My stay didn't start off great. The toilet was running & wouldn't flush. I went to get a drink from the drink machine & it was out of order. I then tried 3 different floors with the same outcome. Keep in mind the hotel is huge so it was very frustrating walking down the very long hallways & having to […] switch elevators. After no luck I called the front desk & expressed my frustration. They sent up a diet coke on ice which was great but it took 40 minutes. The pool was VERY crowded so it was hard to find a chair or a float for the lazy river. Ordered pool side drinks & the server had a terrible attitude & to make it worse two drinks was over $25. We did order a pizza poolside as well, besides being exspinsive it was tasty. I think all of the fees, valet or self parking cost, cost of food & drinks was over the top & not sure we would return for that reason. Read moreGenuine Hotels.com guest review
I would definitely recommend this hotel! Pricey but well worth it!Genuine Hotels.com guest review
"nice hotel, friendly staff"
nice restaurants, a lot to eat in the hotel. no need to go outisdeGenuine Expedia guest review
We had a great time, staff went Out of their way to help us My 8 year old loved the pool!!Genuine Expedia guest review
I only had the chance to stay overnight, had a pool view room which was awesome. I wish I were there longer. Loved most of the amenities. Pool, pool bar, market place, gift shop, all were great.Genuine Expedia guest review
"Not what I ordered"
As we got there we where told that they had upgraded us to some suites, with a what I thought was an extra bedsofa, didn´t think anything about it until I got to the room. The bedsofa was the only thing there, ok it was a big suites, but I didn´t need that, I needed a comfortable bed after a long flight. So call, to get someone to make the bedsofa (as […] it wasn´t ready), when they where finished I tried it, and I could feel every spring an bars in the sofa, so down to the desk and get what I ordered. Now it was full, so the next best thing, see if they had any more madresses. after some personel was there to check the size, and they said no madresses was availlible. I got in the end a extra bed, no kingsize as I had ordered but still a good madress. A plus in all of this was that we got some cupons for food and drinks, that was enough to satisfy me. Read moreGenuine Hotels.com guest review
"not bad - overpriced"
room was clean and comfortable ,water and "resort Fee/parking" overpricedits a hotel ,you have to park and should be able to use the pool without having to pay extra if the hotel has it include it in the price. I didn't use pool or other stuff but had to pay for it.Genuine Hotels.com guest review
Very close to the all the park. Has great customer serviceGenuine Expedia guest review
"Last minute trip"
Accommodations were excellent and they took great care of me even though they were sold out and it was a last minute getaway booking hilton holds up to its name you get what you pay for and it was well worth the moneyGenuine Hotels.com guest review
Booked on Expedia and paid in advance. No reservation upon arrival and the manager was no where to be found. Frontdesk told me no rooms left. Finally got a room .........said they were waiving parking fee and I got charged parking fee and had to complain to get it removed the next day. Cockroach outside in the pool area.Genuine Expedia guest review
"hidden extra fees"
Ok - but was overpriced for an average room. We were charged an extra 'resort fee' and also charged alot per day for parking. Decor was plain & a light in the bathroom was burned out. The pool area was large but had only 1 small (crowded) hot tub. Disappointing for a Hilton property.Genuine Hotels.com guest review
"lots of add on expences"
we thought we were getting a great deal,when we signed in we were charged $20 resort fee and $16 to park,i wouldnt stay there again if the room was free!Genuine Expedia guest review
"Stayed 1 night great hotel"
Our only funny complaint was we couldn't find our car ! We parked it ourselves and it was in the valet parking so when we went out hotel Loby doors we couldn't find our way back to where it was ! The front desk guy was very helpful and helped us find where the car was parked .Genuine Expedia guest review
"Very Nice! Strictly there for vacation."
We had a great week at the Hilton. It is definitely more business oriented than family. The room was very nice, the pool area beautiful! I liked the fact that there was an adult only pool. Beverage service was okay, although a bit slow on some days. Seemed to be understaffed. The lazy river was a lot of fun. We also enjoyed the 1/4 mile walking path […] and shooting hoops. We also used the Executive Room on the 19th floor. The staff was very friendly and accommodating. However, the food choices leave much to be desired. The same thing almost every day. They serviced egg burritos with no sauces, which made them very dry to eat. I am not sure I would spend the money there on that again. In the evening it would be nice if they would serve cheese every night with crackers. Got tired of the hummus. I found the food at the pool to be quite good, which was surprising. Had a burger one day and wings another. Very tasty. The only other place we ate was at the "sports" bar. That food was so-so. Staff behind the bar was not overly friendly. A female behind the bar was quite inept and a bit rude. Threw a customer's fries all over trying to serve him because she was in such a hurry. Left the customer speechless! Overall we really enjoyed our week there. Food and beverage a bit on the expensive side, especially a glass of wine. That was just ridiculous! The valet parking personnel go over and above. They are very polite and prompt. Read moreGenuine Expedia guest review
I Ride Trolley - estimates of time it would take to get to necessary stop and distance from there to ultimate destination were vastly under rated. Made me late for church! Similarly - information shared about distance to convention inaccurate. While the Hilton is "attached" to Convention Center, they did not share that hotel is at one end and the center […] sprawls over quite a distance. Also implied indoors/covered walk - but door were locked causing extra walking. Read moreGenuine Expedia guest review
"Great little water park for the family-"
The hotel and its facilities were excellent. The food and beverage prices were out of control. There are tons of other places to eat and drink within a mile of the hotel, so take a walk or short drive to save big $$$.Genuine Expedia guest review
This was a great hotel in a good spot. The food and pools were awesome. Service great.Genuine Expedia guest review
My room was not cleaned well. My sink was still dirty after they "cleaned" my room, the floor had coffee grinds on it for over a day before I picked them up to put in trash. I was annoyed that the room service was not up to par. They made my bed and that was about it.The breakfast service at the Bistro was terrible and I had to get my server's attention […] to get water and my bill even when they were not that busy. Not pleased with this hotel. Read moreGenuine Hotels.com guest review
"Will charge for everything!"
Expedia recommended this hotel but after all of the extra fees we were charged we should have just stayed in a disney resort for the Princess Half Marathon. $20 per day "resort fee", $16.99 daily parking fee?! When I asked at the front desk the parking WAS included but when we checked out ~-magically -~ the parking was not included. I stay at Hilton's […] frequently and this was by far the most UNFRIENDLIEST!!!! I wanted to see what the steam room looked like prior to my workout (another $10 fee) and a lady blocked the door saying I needed to be escorted to the steam room. Really lady it's a room that gets steamy. I was pretty upset because she must have thought I was in High School trying to terrorize the Hilton establishment she worked for. After all the hassle with this hotel I will not be using Expedia or any Hilton anytime in the future. Sincerely disappointed and magically upset Read moreGenuine Expedia guest review
"Large convention hotel with pleasing public spaces"
Stayed at the Orlando Hilton for a conference. The facilities were very pleasant and well laid out. Staff were invariably friendly and helpful. Prices were a bit steep ($7 for a beer in a plastic cup!?). Location is not near downtown Orlando, but is convenient to golf, Disney and Universal Studios. Nearby are fast food places but you have to travel […] for more upscale dining. (The restaurant food is diverse and quite good, but sometimes one just wants out of the hotel for a few hours). The pools are very nice, with a "quiet pool" for those over 18 years of age. Read moreGenuine Expedia guest review
The hotel was nice but the bed was terrible. Hard as a rock. Plus expensive. 2 coffee and 2 muffins 17.50 wow.Genuine Hotels.com guest review
Hotel is a "resort" with a resort fee. However, I saw nothing to justify all the expense of this hotel. For $100 less per night you can be in just as good a hotel as the Hilton within walking distance from this hotel. It's a very nice hotel but not worth the extra money. You pay for parking, resort fee etc. Plenty of options available for a better a […] price in very close proximity. Read moreGenuine Hotels.com guest review
"beautiful setting, very clean room, comfy"
Would stay again, steak house was a bit too pricy though.Genuine Expedia guest review
Very enjoyable stay! All the staff we encountered were quite pleasant. The rooms were spacious, UTD, and clean. Looking forward to going back again!Genuine Hotels.com guest review
Everything was great, check in fast and efficient . We were given access to the executive floor because we were celebrating our 28th anniversary. The staff was very friendly. I would of liked the room to smell cleaner you should have some sort fragrance was a bit musty. Overall great stay.Genuine Hotels.com guest review
"large complex with a hefty resort fee"
the cleaning staff were extremely lax, the bathroom was very dusty with hair all over the floor. the restaurants were very expensive ($50 breakfast for cold eggs and microwaved bacon) the hotel packs a hefty resort fee without offering anything for the fee. the staff all congregate and talk to each other, ignoring guest. the beds were very comforta […] ble. Read moreGenuine Expedia guest review
"Would definitely stay again"
This hotel was wonderful! The room was clean and all people who worked there were very helpful. One member in our party realized that she left her bag in the car after the valet already drove off and they were kind enough to circle back so she could grab it. Our room also had a great view of Universal Studios. I was very happy with this hotel and would […] definitely stay here again. Read moreGenuine Hotels.com guest review
"Zero customer service for such a high price!"
Staff was extremely rude upon check in, $16 a day to park, plus a random $20 resort fee for no apparent reason. Our heat didn't work in our room and a slice of apple pie delivered to our room would've been $16! I'd rather stay at a motel 6 than deal with this stuck up, overpriced hotel ever again.Genuine Expedia guest review
"Good place to spend time away from the attractions"
Nice pool and lazy river. Plenty for kids to do. The pool was warmer than many days we were there in December. Restaurant prices are on the higher side but the food is very good.Genuine Expedia guest review
Nice hotel great friendly staff but the tv didn't wirk. None of the vending machines on 4 floors worked. So u have to call room service to get a 6 dollar can of soda. Hidden resort charge of 20 dollars per day whether u use the amenities or not. And if u do use the gym it's another 10 dollars. Plus there is another 15% "resort charge" that u get charged […] unless u bring a piece of paper with your room number on it. Expensive self parking also not disclosed. Feels like I was really misled. Won't stay there again Read moreGenuine Hotels.com guest review
"great get away"
Everything was great, my only comment is that the channels in the TV only worked half the time. This was important to us as we spent most of our time in the room.Genuine Hotels.com guest review
"Less than expected but OK"
Hidden. Charges. $16 parking $20 resort fees. $internet fee if not included in stay.Genuine Expedia guest review
"Winter Vacation at the Hilton."
Beautiful Hotel, could not enjoy the pool due to horrible weather. There was an extra charge for parking daily and an extra mandatory fee daily that was a surprise to me when i got there.Genuine Expedia guest review
This is our 3rd or 4th time to stay at this hotel and I know that we'll be staying at Orlando Hilton every time we visit the city. The staff are courteous and the food at The Bistro, The Marketplace, Dave's (or David?), and especially Spencer's Steak House, my son and my husband--- the three of us enjoyed our Christmas Eve dinner!!! It was a treat for […] us! Read moreGenuine Expedia guest review
"It will be a memorable place."
Great! Great ! Great!Genuine Hotels.com guest review
"Harry potter world"
Convenient, clean, quiet room despite a busy football weekend bowl game crowd. Disappointed by small mistake of concierge getting us tickets but overall very good. Well stocked gift shop too. Very convenient parking and lovely staff who allowed us early check in. Thank you!Genuine Expedia guest review
We will definitely be back! The staff was more than helpful and the premises was well maintained! The pool was exceptional!Genuine Expedia guest review
this is a perfect place for family with kids, the pool is great and can entertain them for ours and very safe!!Genuine Expedia guest review
"BEST HOTEL EVER!!! BUT COSTLY"
One of the best hotel's I have ever been. I have being in many hotels in the world and, one of the top in florida to me is Hilton Orlando. The cons are that they charge you $20 per accommodation per night and $16 self park and valet $23 per day really PER DAY!!! and $5 a bottle of water in your room. It makes your stay a little more costly wich is not […] right. I recomend you to park yourself not to be cheap but it is better you can take your time and know your car it is a little more safe there and, the regular parking is right next to the lobby and elevators closer than the valet. You get what you pay for so enjoy it and make sure it was worth it. other than that is a AAA+++ Hotel. Read moreGenuine Expedia guest review
Very near to Sea world -4min- and Disney, universal-14min-, comfortable ,clean room, fantastic view. Except extra charge money for parking fee $16 per day, resort fee $20.00 per day, I would recommend this hotel.Genuine Expedia guest review
Everyone was friendly & very helpful. The hotel was so clean. Loved the gym & executive putting green. Every hotel needs a quite pool & hot tub like this hotel.Genuine Expedia guest review
"You might be relocated when they overbook!"
When I called about an hour before check-in to ask about dropping off my luggage early, I was informed that I did not have a reservation. After several transfers with customer service people, they informed me I had been re-booked at another Hilton for the night a few blocks away. When I called the other Hilton, they did not have any knowledge of this […] occurring. It turns out when Hilton Orlando overbooks, they send certain guests to a reserved block of rooms at the Double Tree, which is why my name wasn't there. BUT, the whole process doesn't start until the last possible minute, and my plans for the afternoon fell through with the time it took to resolve this. They comped my room (which didn't actually help me since the room was paid for by my company - if they wanted my return business they should have given me my NEXT stay free) and got me a cab to the Double Tree. One thing - if you book through a third party site you will be the first to go!! The front desk guys at the Hilton Orlando were professional, helpful, and sympathetic, so that definitely helped! I only got as far as the lobby but it looks like it is probably a nice place to stay, right next to the Convention Center. Read moreGenuine Hotels.com guest review
"Very nice, beware of hidden charges"
Very nice hotel. Friendly staff and delicious food. However, prepare for a $20/ night resort fee, tax, $16/night parking. These prices stack up quickly. Also while the food and drink is delicious, you're paying premium for it.Genuine Hotels.com guest review
Well worth the price! Beautiful hotel with amazing amenities! We would definitely stay here again!Genuine Expedia guest review
Excellent HotelGenuine Hotels.com guest review
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