All hotels in Gisenyi, Rwanda
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Lake Kivu Serena Hotel, Gisenyi

4 stars
Gisenyi Rwanda, Gisenyi, 00100, Rwanda, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

4-star hotel in Gisenyi with outdoor pool, restaurant

  • Free WiFi and free parking

Main amenities

  • 30 guestrooms
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Airport drop-off service
  • Childcare
  • 24-hour front desk
  • Air conditioning
  • Conference space
  • Concierge services
  • Gift shops/newsstands

What’s around

  • Gisenyi Beach (0.3 mi / 0.5 km)
  • Rwanda Tourism University College (1 mi / 1.7 km)
  • Kigali Independent University (1.7 mi / 2.7 km)
Excellent4.4 / 5
  • And the Serena was lovely and the staff was very courteous and helpful. The private beach…May 1, 2014
  • food,waiter service,accomondation and cleanliness were all impressive and excellent.I…Apr 29, 2014
See all 16 Hotels.com reviews
From 166 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $180
  • Luxury Room
  • Family Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

Also known as

  • Kivu Serena
  • Serena Kivu
  • Kivu Serena Hotel
  • Lake Kivu Hotel
  • Lake Kivu Serena
  • Lake Kivu Serena Gisenyi
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel Gisenyi
  • Serena Hotel Kivu
  • Serena Hotel Lake Kivu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one way)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
Facilities
  • Number of buildings/towers - 1
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Ziwani Cafe - This café serves light fare only.

Lake Kivu Serena Hotel, Gisenyi’s small print

Also known as

  • Kivu Serena
  • Serena Kivu
  • Kivu Serena Hotel
  • Lake Kivu Hotel
  • Lake Kivu Serena
  • Lake Kivu Serena Gisenyi
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel Gisenyi
  • Serena Hotel Kivu
  • Serena Hotel Lake Kivu

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Lake Kivu Serena Hotel, Gisenyi

Is the description of this hotel not correct? Tell us