All hotels in Gisenyi, Rwanda
1 room, 2 adults
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Lake Kivu Serena Hotel, Gisenyi

4 stars
Gisenyi RwandaGisenyi00100Rwanda, ‏‎800-491-6126
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Excellent4.3 / 5
Amenities
Great amenities
Pool
Great pool
Vibe
Awesome vibe
Cleanliness
Quite clean
20See all 20 Hotels.com reviews
From 185 reviewsTripAdvisor Traveller Rating

Lake Kivu Serena Hotel, Gisenyi

Hotel Info: ‎866-539-8117‎

from $187
  • Standard Room
  • Family Room
  • Luxury Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

  • Pets allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
Facilities
  • Number of buildings/towers - 1
  • Garden
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

The Lake Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Ziwani Cafe - This café serves light fare only.

Lake Kivu Serena Hotel, Gisenyi’s small print

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Lake Kivu Serena Hotel, Gisenyi

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