"Great place to stay, and live as a local"
Nice experience in Vienna, especially the stay in GAL. It's might take you a little bit time to find it for the first time, but after this, you are perfectly fine. It's close to metro station, have everything you need, and nice supermarket around it (as a Asia, I even found all the materials and cooked hotpot myself...) and especially nice stuffs.Genuine Hotels.com guest review
Response by GAL Apartments Vienna Hello! Thank you for your positive feedback! Our apartments are (conveniently) easily reachable with public transportation. We are glad that you found everything you needed and enjoyed staying with us!
The location was fairly central to the city. You can walk around 25 minutes to reach the pedestrian zone at St. Stevens Cathedral or catch the Metro 10 min away.There is also a "HOHO" bus stop at the Sofitel, close to the Danube Canal. You could get a cruise there as well. The staff was very friendly but it is busy in the mornings....you have to wait. […] The apartment was fine, everything worked . The bed is comfortable, so are the pillows. Nobody cleans, only if you stay more than a week, and then they change the bed and towels, tea towels, toiletries. It is an apartment so you can cook if you want too. The supermarket is around the corner. The bathroom is roomy and has a separate toilet. There is no washing machine or dryer but you can get clothes done at $ 8 for a bag that is provided. Leave it outside the apartment and will be returned I the afternoon. The wifi was working fine. Read moreGenuine Hotels.com guest review
Response by GAL Apartments Vienna Thank you very much for the review! We are sorry that you had to wait at the reception. Usually this doesn`t happen too often because we do not have too manny apartments and guests come and go at different times but of course waiting times can happen. It is true that we don`t have washing machines in some of the apartments, however in the bigger apartments there is one and also in some of the smaller apartments. We would be pleased to welcome you anytime again as our guests! Regards, GAL-Team
"Convenient Location/Good Value"
Booked this last minute, it was in a convenient location, close to public transport and the old town was really not that far (although since it was raining the entire time, we didn't walk there). The staff were very helpful, both upon check in and with tips and information prior to our arrival. I emailed them several times with questions and they immediately […] responded. The apartment had pretty much everything one might need (including dish soap and dishwasher tablets), and there was even a small bottle of sparkling wine waiting for us. The only negatives are that there was a bit of mildew in the shower (apt was spotless otherwise) and there was *alot* of furniture in our one bedroom -- so much so that we were literally tripping on it when the beds were out. Otherwise, a great stay and would recommend to others. Read moreGenuine Hotels.com guest review
Response by GAL Apartments Vienna Hello LQ! Thank you for your positive review! We are glad that you enjoyed staying with us. A good customer service is very important to us, that's why we try to respond to requests as fast as possible. Thank you for pointing out the mildew in the bathroom. We will check every apartments' bathroom and we will get rid of that problem as soon as possible. Thank you once again for staying with us. We hope to be your choice again for future travels! - Team Gal Apartments Vienna
This apartment was close to public transport and was like a home away from home.Genuine Hotels.com guest review
Response by GAL Apartments Vienna Hello! Thank you for your positive feedback! We are happy that you felt at home, as that's our main intention.
Our group could not have been made to feel more welcome, the service was impeccable, genuine, warm and very friendly. The apartment itself was large, very clean and well provisioned. Everything was very new and well maintained. Although slightly outside the centre of Vienna the apartments were easily found and are located between two separate underground […] lines and also not far from trams. It was easy to get around town from this base. I was very happy with my stay and have not hesitation in recommending it. Read moreGenuine Hotels.com guest review
Response by GAL Apartments Vienna Hello! Thank you for your positive feedback! We are really happy that you enjoyed staying with us! We do our best to make our guests feel as comfortable as possible in our apartments.
"Excellent apartment, excellent location"
The location of this apartment is wonderful. Just two stops to the city center and two stops to the donu river. The rooms are clean and fully equipped. The apartment officers are helpful and nice. We truly enjoyed our stay there. Highly recommended.Genuine Hotels.com guest review
Response by GAL Apartments Vienna Thank you for your positive feedback! We are happy to read that you enjoyed staying with us. We hope to be your choice again for future travels! - Gal Apartments Vienna
Great location in Vienna, friendlyinformational spacious and homely apartment!Genuine Hotels.com guest review
Great location in Vienna, friendlyinformational spacious and homely apartment!Genuine Hotels.com guest review
Response by GAL Apartments Vienna Hello! Thank you very much for your positive feedback! We truly appreciate it!
"fits the bill exactly"
We definitely made the right decision when we booked this apartment for our four night stay (our first) in Vienna. The best equipped apartment we have ever stayed in - could certainly have stayed there a week. (NB no washing or dishwashing machines, but we did not need these) Fascinating pull-out bed, though this could be a problem for someone as it […] is consequently very low. Would certainly go back. Read moreGenuine Expedia guest review
Response by GAL Apartments Vienna Hello! Thank you for your positive feedback! Our apartments are individually furnished and we try to save space as good as possible. In your special case, our beds are more or less hidden underneath the kitchen, so that during the day there is enough space for everyone. We are glad that you enjoyed staying with us!
"tolle Lage, sehr kompetentes freundlichesPersonal,"
Wir haben uns sehr wohl gefühlt. wurden sehr gut beraten. Konnten alle Sehenswürdigkeiten der Innenstadt zu Fuß erreichenGenuine Hotels.com guest review
Response by GAL Apartments Vienna Hallo M.J! Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat! - Team Gal Apartments Vienna
Hyvä kokemusGenuine Hotels.com guest review
Very well located for a short visit. Enough kitchen utensils for cooking. Park yeri sorun. Ceza ödeme olasılığı yüksek, yoldaki uyarılara dikkat.Genuine Hotels.com guest review
"Perfect location, helpful staff"
it has a fantastic location! everything is close and you can walk to the old town within 10 min. the only problem was the bed sofa which wasn’t comfortable. the guy at the reception (Navid) was really helpful and nice.Genuine Hotels.com guest review
Response by GAL Apartments Vienna Hello! Thank you for your positive feedback! We are sorry that the bed sofa was uncomfortable, but also happy that you enjoyed your stay nonetheless.
"schönes Hotel in Stadtnähe"
Der Aufenthalt war super. Allen hat es gefallen. Auch die Kinder waren sehr zufrieden.Genuine Expedia guest review
Response by GAL Apartments Vienna Hallo! Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat! - Team Gal Apartments Vienna
pas de climGenuine Hotels.com guest review
"Nahe am Zentrum"
Der Aufenthalt war toll. In der Nähe des Praters und auch des Stephansplatzes. In der Nähe auch ein Supermarkt (Billa). Im ganzen super. Gerne wieder.Genuine Hotels.com guest review
Response by GAL Apartments Vienna Hallo und vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und erwarten Sie gerne wieder in einem unserer Apartments.
"relativ zentral, sauber und komfotable"
Sehr angenehm! Empfehlenswert!Genuine Hotels.com guest review
Response by GAL Apartments Vienna Hallo! Vielen Dank für Ihre positive Bewertung!
"Excellent Customer Service"
10/14/14 Bruddhashark Newark, California
Wonderful property with very spacious accommodations. All the staff were very nice and extremely helpful. We stayed in two different rooms, the room on the third floor with 3 bedrooms was nice, but the room on the second floor with 2 bedrooms was completely remodeled with all new everything! Eating out in Vienna is not always cheap, so it was really nice to have a large kitchen to prepare breakfast and some of our dinners. There are a few grocery stores that are very close. The subway station is also very close and easy to use especially if you purchase a MyVienna card, which allows unlimited access for either 42 or 72 hours. I would definitely stay here again.
This was an excellent apartment. Clean, modern, good size, good location. The furniture was clean, modern, functional. The kitchen supplies were clean and plentiful. It was a good set of matching plates, cups, etc. The bed was comfortable and clean. The service was excellent. There is a reception downstairs, to answer your questions. The cleaning staff are also there each day, so you can ask them to provide you with additional supplies should you need them. The location is great. It's in a safe neighbourhood, with a grocery store nearby. It's a 20 minute walk to downtown Vienna. Because it's not in downtown, it is quieter, and has a more local feel to it. Overall, excellent apartment. We enjoyed it very much.
"Excellent base to explore Vienna"
09/24/14 DavidT1 Yorkshire, UK
My wife and I stayed here for four nights and were delighted with our choice. The booking process was good and I was impressed with the prompt responses to my email queries. The staff were excellent - friendly, helpful with good suggestions for getting around and restaurants. On our first night they pointed us to nearby restaurant "Hans im Gluek" which was excellent. GAL is in a quiet location but easy to get to from the airport, S7 train to Praterstern (4 euros) then a 10 minute walk, or a 3 minute walk if you take the metro/underground to either Taborstrasse or Nestroyplatz. You can walk into the centre in 10 to 15 minutes, depending on your walking pace. After doing it once we used the No2 tram from Taborstrasse which goes to all the interesting sites on the ring. The underground system is also very good. With reference to an earlier review, we had no reason to to have any security concerns and we would be happy to recommend this location and, particularly, GAL Apartments.
"Such a spacious accommodation!"
09/16/14 soontoberetiredagain Kelowna, Canada
We were pleasantly surprised by the spaciousness of our apartment. While not equipped with the basic dry goods customary in North American VRBO accommodations, our Gal apartment was well equipped with pots, utensils, plates,.... Our apartment even had a washing machine! The bedroom/sitting room was separate from the kitchen and bathroom. The high ceilings gave the rooms a very airy open feel. The apartment is centrally located and allowed us to visit all the sites on foot.
"Good value - a few niggles"
09/14/14 Shanaka C
Booked the property for two nights on booking.com. The large studio apartment was good value, well equipped and very clean. The reception is only available several hours of the day, so thats something to be aware of. Didnt cause us inconvenience checking in though, as the instructions to get in are very clear and specific, including an access code to a safe from which you get your keys. Rather James Bondesque, if thats your thing. The apartments are obviously on higher flows, access is by way of an elevator which is rather small, something to consider if you have a lot of luggage to lug up, like we did on our trip. We loved the little bottle of champagne left in the apartment as a welcome gift. However we felt that coffee and sugar might have been of more universal use (some of your guests may not take alcohol) The gesture was appreciated though. There were tablets for the dishwasher but not for the washing machine. Personally we would have given up the champagne for a small pack of washing powder and coffee and sugar! so thats something to consider. The overall experience was good however. Just a few niggles to watch out for. The area "feels" a but unsafe at night with grafittee on the walls and a few drunken people walking around. We didnt feel safe walking around at night (compared to Salzburg where we stayed the day prior) The parking lot involved a bit of a walk and is not included in the hotel cost. Walking to the parking lot late night might cause concern for the above reasons. However we never experienced any issue. Just something to look out for, as it caught us unaware coming from our trip to Salzburg and Interlaken where you never feel unsafe at night whilst walking around. My major niggle though it the check out time of 10am!!! In Sri Lanka the standard check in time is 1/2pm with a check out time being 12noon. Some countries in Europe the check out time was 11am which we could cope with, but 10am? with a 2pm check in time? This is a bit unfair we thought. Since the reception is only open at limited hours, there is a good chance that other guests would be standing in line too. This happened to us with some gentlement arguing his case to save 30 Euros after a no-show. By the time we reached the counter the time was almost 10am. To be fair the gentlemen at the Reception was very nice about it and said we could take our time checking out. The 10am deadline however really makes check out day a pressure cooker event, which shouldnt be the case. I also feel that check out times which are outside the norm (such as a 10am check out, which we thought was unusual) should be clearly signposted on booking sites and the hotel website.
"Spacious accommodation, lovely staff"
08/20/14 DB614 United States
We booked this accommodation based on reviews, and it turned out to be a good choice. We arrived on a Sunday when the office was closed, but excellent communication through email made our arrival go very smoothly. We had lots of room for the three people in our family, and although we did not intend to cook, the availability of a full-equipped kitchen turned out to be handy for light snacks and breakfast. We thought we would have a washing machine in the unit, but it turned out we didn't. However, we were able to use the laundry service for a very reasonable price. The location is very good--we walked or took the subway to the major sights. The main things to recommend this place are the lovely staff who really want to help, and the amount of space you get compared to a traditional hotel room. Thank you!
"Wedding week in Vienna"
08/19/14 Leonie G Kurrajong, Australia
We were in Vienna to attend out son's wedding. So we booked this larger apartment to cater for a variety of family members. It catered to 5 of us with ease & room for 3 more. It was large, modern, bright, airy & very comfortable. I found the online booking process very quick & easy. I also found the response to my booking excellent. I received a confirmation email containing heaps of relevant information; how to get there, where to park, how to retrieve our key from the outdoor safe in the even we arrived after hours. It was all achieved with a minimum of fuss. I also found the location excellent. We were just a few minutes walk from the tube station & only a few minutes walk from the canal & shops & restaurants. Yet the location was quiet & private. I would highly recommend it.
"Excellent place to stay for a holiday in Vienna"
07/31/14 JGTraveler1776 Manhattan, Kansas
My party of 3 (we are all in our twenties) stayed at Gal Apartments for 4 nights. We were pleasantly surprised at how modern, spacious, and well equipped the apartment was. We arrived on a weekend when the reception desk was closed, but we were easily able to find our key and information package per the instructions in our booking confirmation. We loved the location, which is on a quiet street just 5-10 minutes (walking distance) away from the Inner City where there is tons of shopping, restaurants, and attractions. Also, it is literally a 2 minute walk from a Billa Supermarket and a 5 minute walk from a metro station. The apartment itself was very nicely appointed, and we quite enjoyed doing some light cooking for ourselves in the very well equipped kitchen. Large windows, wood floors, and a high ceiling also added to the appeal of the apartment. The apartment tended to be pretty warm after a sunny day, but cooled down fairly quickly. The wireless internet worked flawlessly. The staff at the apartments were incredibly polite and helpful. The man that I spoke with at the front desk could not have been more courteous and pleasant. Overall, GAL Apartments were perfect for our stay in Vienna, and we were sad to leave. We will definitely book again if we return to Vienna.
After coming off a long flight from California, GAL apartments was the perfect place for our family of 5 to settle into. The man who checked us in was so friendly and helpful, and the apartment was newly updated and spotlessly clean. It was obvious they gave a lot of thought into the layout of the apartment and optimized it to suit their customer needs: plenty of storage space for clothes and suitcases, washer, plentiful kitchen and dining supplies, welcome tea and chocolates , etc. The location was nice and quiet and close to the subway. Thank you GAL apartments for a wonderful 4 nights !!!
"Few issues but good stay"
06/09/14 Birchyk Ballarat, Australia
Firstly let's say that the apartment itself was very good and had everything that you needed apart from one thing which I thought I booked, and that was a double bed not a divan. The sites that this part net are advertised on do not clearly show that you chances of getting a divan are high. Every photo I looked at showed a double bed & divan's were closed up in those rooms where they were. I brought this issue to the attention of staff and management and to their credit they explained things and it be warned that when booking a double you cannot be sure you are getting it. That being said we decided to use the 2 single beds which were really comfy and we got good sleeps. Location is perfect and a brilliant restaurant just down the corner. Ate there the 3 nights we were in Vienna.
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