Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The charges below are included in the total price displayed:
Onsite credit card charges are subject to an extra charge
Air conditioning is available for an extra charge of MXN 100
Continental breakfast is offered for an extra charge of MXN 10 for adults and MXN 5 for children (approximately)
Airport shuttle service is offered for an extra charge of MXN 200 per person (roundtrip)
Airport shuttle for children between the ages of 2 and 6 costs MXN 150 (roundtrip)
Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.