"Completely different from other reviews!"
i was under the impression that the hotel would be as bad as others reviews but turn out they give us a very good service. the room was fantastic for the cheap price ( i stayed with a husband , a 1 month old baby and a mother) we find it very comfy and being under ratted. Yola the kitchen staff has given us a friendly and warm service, i felt very welcome […] and will definitely visit again in the future. Read moreGenuine Hotels.com guest review
"Friendly staff; very accommodating."
Pros--rooms that can hold 5 people. Friendly workers. Nice breakfast with reasonable hours (on vacation, I don't want to have to be up at 6 to get a free breakfast; their hours were 8-9:30--perfect for me!). Parking (must pay during day, but overnight is free) in front of hotel. Restaurants nearby. Train station hereby. Cons--no elevator and a LOT of […] stairs! Read moreGenuine Expedia guest review
"Fine for a budget hotel"
Good choice of pastries at breakfastGenuine Hotels.com guest review
"DISGUSTING, BADLY RUN, VERY NOISY,LIKE A BADHOSTEL"
Nothing like the pictures on web. Basic, and disgusting. Old ripped carpets, dirty white walls, no decoration. Bathrooms disgusting. TOTALLY NOT SUITABLE FOR FAMILY WITH CHILDREN. AVOID AVOID AVOIDGenuine Hotels.com guest review
"Good, basic hotel"
I stayed in a quadruple room with some friends which was really cheap considering the great area it is in. The room wasn't the best but it was all we needed for our stay. The continental breakfast that was included was good. And the receptionists were helpful (especially Martina).Genuine Expedia guest review
"Poor quality for amount you pay"
We paid 109 pounds for one night for a basic room with ensuite. The window was open when we arrived to the room in freezing temperatures. The heating did not come on until after mid night. We asked for an extra blanket which they could not provide as they said they had none. The mattress was very uncomfortable. For the price it wasn't worth it. It is […] basically an over rated hostel. Read moreGenuine Hotels.com guest review
No elevator rooms are very tiny no good breakfast not a good decision to stay here worthlessGenuine Hotels.com guest review
I would recommend this hotel. It is situated on an attractive looking street. It is clean and staff were very friendly. I would highly recommend this hotel if you are seeking a standard room and great transport links. I would have hoped that bags left at the hotel could have been locked away with name tags .. So I advise if you are leaving your bag […] at the hotel that you remove any expensive items. Read moreGenuine Hotels.com guest review
Great locality pity we struck problems with pass key most days. A bit expensive for what we got.Genuine Hotels.com guest review
Not your standard North American hotel!! Hotel renovations were ongoing during our one night stay, the hotel sign was lying on the ground outside the front entrance and not installed! There is no lift in the premise which would help instead of carting heavy suitcases up four flights of steep stairways. We were also greeted with a "shower out of order" […] sign which was disappointing after a transatlantic flight. This so called hotel is good for back-packers looking for a place to put your head down, but falls short of normal hotel standards we are accustomed to in Canada! Read moreGenuine Hotels.com guest review
"Avoid if you can"
Paid £200 a night for this hotel as it was Wimbledon fortnight. I wish I'd slept in my car instead. So noisy and basic, it beggars belief that a hotel like this can be in business in LondonGenuine Hotels.com guest review
"Appearances are deceiving."
At first i was a bit worried reading all the other reviews. And yes there is no toilet in my room, my shower is like an en-suite cupboard and my floor space is only two paces. But for a third of the price of neighbouring hotels i got my own room, double bed which was very comfortable, free wi-fi, breakfast and a 24 hour reception. All in all i would […] stay again next time I'm down. Read moreGenuine Hotels.com guest review
"Terrible place to live in"
This place is best avoided.Genuine Hotels.com guest review
"Possibly the worst Hotel / Hostal I've ever stayed"
From the outside the building looks promising, and the location is great.From there it is all downhill. The lobby has a run down feel, and the recurring theme of grubby carpets first shows up. After checking in, we were sent to a tiny room in the basement. It was just large enough for the bed. The room itself looks like it had had last seen any attention […] in the 1970s. Pretty much everything , toilet, shower, electrical fittings were poorly installed and shabby. Breakfast room opens at 8am. Not that useful if you need to be in the city early, but then again, the poor decor, and uninteresting food didn't really make staying around for long that attractive. I can only assume that it survives on a steady stream on one night visitors, since I can't see any potential for return visitors. Read moreGenuine Hotels.com guest review
"Great location but the staff are terrible!"
Useless staff bar one! Key Cards kept breaking, wifi issues. Breakfast serving time v early. Location nice, nearby bar, the prince Edward was great!Genuine Hotels.com guest review
Poor qualityGenuine Hotels.com guest review
"Hostel not a hotel"
No key for room, so we had to be let in by member of staff! Room extremely small and incredibly hot! Paper thin walls, rickety stairs and landings. Continental breakfast was the worst we had ever experienced. Never again.Genuine Hotels.com guest review
Problem was no toilet in my room and i had to walk two floors to go!! I suppose the old adage you get waht you pay for and 64 pounds for this part of london is cheap.Genuine Hotels.com guest review
"Cheap hotel in great location"
Pros: Convenient location for central London, near tube stations & numerous bus routes. The hotel is located in a characterful, beautiful square, with good shops, restaurants, and pubs nearby. The staff were friendly * professional (it was odd that I was asked for photo ID when checking in: as a British citizen there is no obligation to hold such documentation. […] However, my lack of such documentation did not, in the event, cause a problem.) The "continental breakfast" selection was wide-ranging & good quality, although it would have been useful if breakfast hours started a little earlier (than 8am). My room was clean, had a nice view, had an opening window, was reasonably spacious, and the bed was comfortable, and the free wi-fi worked as advertised. Cons: my room was on the top (4th in UK usage/5th in US usage) floor, with no lifts; and the condition of some parts of the staircase left much to be desired. Also, from this floor (in a non-en suite room), the nearest bathroom and shower was two floors below. Clearly this is a budget hotel in an excellent location in a very expensive city, and on that basis it is quite reasonable. I was looking for somewhere to stay cheaply in Central London for a couple of nights as I found late on I had to work nearby for three days, and this hotel was fine for this purpose. Read moreGenuine Hotels.com guest review
After reading the reviews on this hotel, I was not expecting a good stay! Upon arrival the staff were very friendly and we were checked in straight away. We were given a quad room as requested ( it was on the top floor ) no lift, but as we didn't have a lot of luggage this was fine. The room was very clean, and was so much better than I expected! The […] room had all we needed for the one night stay. Breakfast was fine and plenty of it. It is not a 5 start hotel but then you are not paying for that. The location is fantastic. Very pleased overall. Read moreGenuine Hotels.com guest review
"Good Value for what it is"
Room was small and everything incredibly basic and old and tired ! But the bed was very comfrable with fresh clean sheets and pillow slips for what I paid it was good value for central London and would use again for a basic clean bedGenuine Hotels.com guest review
"First and last time at this hotel"
The room we were given was nothing like in the photos. I wasn't expecting the top suite, but this wasn't even close to the double room shown. The shower would not drain fast enough, leading to a fairly swift build up of water. My girlfriend had to wait until this had cleared until she could use it and at the time we wanted to get somewhere quick. A […] man knocked on our door wanting to change the batteries of our card reader from inside the door, which had been working fine for us. I said I wanted to tidy a bit first as there were bags and a few bits of clothing on the floor, bras and all, but he didn't hang about and made a start anyway. Lastly, A mass of wires hanging out of the wall just outside our room topped things off nicely. Read moreGenuine Hotels.com guest review
Room was clean but small. Bathroom very small and the drain was blocked. Breakfast was poor... Maintenance work as we got there which made a lot of noise. Location was alright. Didn't spent time in Bayswater, but the nearest underground station was close by. Fine Hotel, if you're only looking for a place to sleep.Genuine Hotels.com guest review
"mutton dressed up as lamb"
Enjoyed the London experience , but bitterly disappointed with this youth hostel experience. The photos on the web page are so misleading, you would think this was a nice hotel but it turns out to be a pig in a poke. One plug in the room, windows leaking, rain running through the ceiling into pots on the stairs and bathroom, breakfast room a joke , […] ate up the street instead of queuing up for school dinners. We should have known, you get what you pay for and this is the only consolation, that we could stay within the city centre at such affordable prices. I just wish the owners were more upfromt and say this is a BASIC accomadation, you make a decision to stay here if you wish. The building is one room wide and five floors high, with NO lift , if you are over 50 STAY AWAY. Read moreGenuine Hotels.com guest review
"HOSTEL NOT A HOTEL"
GOOD LOCATION BUT POOR STANDARD OF HOTEL BUT I SUPPOSE THATS WHY ITS CHEAP. BETTER DESCRIBED AS A HOSTEL SO YOU KNOW WHAT TO EXPECT. WOULD NOT STAY THERE AGAINGenuine Hotels.com guest review
Terrific location, friendly staff, great breakfast selection. Rooms are old and showers took some work to manage without flooding. Linen seemed clean but other aspects of room not so great. Great budget accommodation.Genuine Hotels.com guest review
"great quiet area but close/easy access to the city"
change of management in the past few months, so upgrades are still underway around you, (July 2012/Olympics) but all goo and this is in any case a clean, well run B&B in a charming location a few blocks from Notting Hill Gate Stn on the Central Tube line, which puts you in the heart of London in minutes; plus just 5 min walk to Portabello Road Market. […] Great local capucinno/bakeries, authentic pubs and services. Staff were very professional and helpful. Read moreGenuine Hotels.com guest review
The location is very good, I have to say. However, I would not like to stay there again. The hotel need a lot of renovations. The layaout of the hotel probably needs to be changed. The staff is very nice, but that cannot do miracles. There is no Parking, only 4 hours per day and cost you 8£. More that 4 Hours, and you will get a ticket.Genuine Hotels.com guest review
the stay was very welcoming and a nice feel to the room me and my partner stayed in, rooms were clean and the hotel its self was nice and quite and peace full, not very good sights out of the window but engh sun light, rooms were very clean and the beds were kept well inorder.Genuine Hotels.com guest review
Friendly and helpful. All good only downside is no wireless..good value still.Genuine Hotels.com guest review
"Warm little hotel"
I stayed a few nights in a very little room upstairs - and I mean little, the whole room was basically filled with a queen-size bed! I went to my room just for sleep, and for that purpose it was perfect. The linen was clean and there were no bedbugs. Sink in the room was handy. The shared shower and bathroom were very clean. Overall the hotel had a […] warm and clean feel to it - being an old house the stairs were creaky and corridors tight, but I thought it was cute. The surrounding neighbourhood was very peaceful and there are two tube stations a walking distance away. Read moreGenuine Hotels.com guest review
We were looking for an affordable hotel in central London when we discovered this one on hotels.com. It was a little difficult to locate, but the location is convenient to bus stops and subways. The service was good and breakfasts was good with pastries, fruit, juices, and cereal. We shared a bath, but never had to wait. They have one shower room with […] toilet and one additional toilet per 2 floors, plus a sink in the room, however, there are some rooms with bath in room. The rooms were large and the area quiet which made for good sleeping. We needed to stay two more nights and we were able to get them at the same rate we booked on Hotels.com. We would stay at this hotel again. Read moreGenuine Hotels.com guest review
Very basic stay in shared single room. Need strong legs as no lift to 4th floor. Kettle in room would be great . Nice friendly staff. Shared bathroom is two floors down. Thin walls, could hear noisy next door. Not ideal when have examsGenuine Hotels.com guest review
"Bad hotel, good location"
Very nice location of the Hotel. We had reserved a room with a double bed, but got a two single-bed room, with no possibility to change the room or the arrangement of the two beds. There is only one shower in the entire hotel. We will not return to this hotel.Genuine Hotels.com guest review
Boka detta hotell i sista minuten då jag bodde på ett annat hotell jag bara hade två nätter på. Kom in i foaeén och kände först att de här är väll ett ok Londonhotell. Fick rummet högst upp m egen dusch och ett dubbelrum , jippi tänkte jag tills kag insåg att de inte fanns hinns med min jätteväska. Bara att börja konka då tänkte jag, gick upp för den […] smalaste trappan ever... Men lyckades överleva ifrån att inte rasa igenom golvet i trappan... Rummet var av heltäckningsmatta med massa fina stänk.... Lampan hade också fått champo el någpt annat stänk på skärmen.... Men men jag överlevde första natten. Vid frukosten blev de pulverkaffe och torra makor. Men jag överlevde de med.... Dock rekomenderar jag inte detta hotell till någon!! Read moreGenuine Hotels.com guest review
"zkrabet, med en gang zalgzlak på hotellet og på ne"
ztort zet, for dyrt ift. hvad man fik - zmå rum, zmå zenge, zkrabet morgenmad. kun beliggenhed var ok, - men london er fed..Genuine Hotels.com guest review
"Zimmer 10 war der Horror"
Wir haben eingecheckt, gingen nach oben ins Zimmer 10 und checkten gleich wieder aus!! Das Zimmer entsprach übehaupt nicht dem was auf den Bildern zu sehen ist. Das Bad gleicht einer gaskammer aus dem zweiten Weltkrieg; Bodenplatten waren alle lose, einige fehlten gar gänzlich. WC-Ring war komplett defekt; eine Ecke fehlte und das Holz unter der Beschichtung […] war zu sehen. Es standen Holzsplitter ab! Dusche völlig rostig und absolut schmutzig. Kein Wunder wird das Hotelzimmer nur als Nicht erstattungsfähiger Spezialpreis angeboten... Read moreGenuine Hotels.com guest review
Det var langt under standard selv for kun 2 *. Prisen var for høj i forhold til værelse/badeværelse, Meget lille værelse med et mikro badeværelse klistret op i det ene hjørne. Meget mørkt værelse, ingen nat lamper, en lampe på bordet som var vind og skæv og havde løse forbindelser, så ulle den skulle stå i en bestemt stilling for at lyse. eneste loftslamper […] var 2 stk 1 1/5 m lang neonrør. I den lille mellemgang som ledte ind til vores værelse var sat en kæmpe "fuglerede" af ledninger op med strips over vores dør. Lokale til morgenmad var med udsigt til et beskidt køkken med skraldespand, som det første man så. Al morgenbrød brun og overbagt . ingen ost eller pålæg, kun marmelade og nutella. Gulvtæppe møgbeskidt. jeg er ked af det, men det var ordene. Billeder man finder på nettet fra hotellet, matcher overhovedet IKKE virkeligheden. Jeg føler mig i den grad bondefanget. . Read moreGenuine Hotels.com guest review
Saknade tandborstglas på rummen, mkt. klen frukost, endast ost som pålägg.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
Que des mauvaises choses hormis l'emplacement qui est exceptionnelGenuine Hotels.com guest review
Toilettes étage au dessus de la chambre, douche étages au dessus de la chambre. Toilettes bouchées pas réparées. Personnel sympa mais ne pouvant résoudre les problèmes.Genuine Hotels.com guest review
Morgenmaden var faktisk ok i forhold til prisniveauet. Sengen var også ok, - men derimod var selve kælderrummet, som skulle gøre det ud for et hotelværelse, under al kritik. Støjende og beskidt kælderskakt var det eneste synlige hvis jeg stod på en stol og kiggede ud af kældervinduet.Genuine Hotels.com guest review
"För få toaletter"
Rummet var ok, men för litet för 3 vuxna. Fanns ingen garderob och inte heller plats för att lägga ner resväskorna. Så vi fick öppna och stänga igen väskorna när vi skulle ha något. Lite omständligt. Det var också för få toaletter, man stod på kö oavsett tid på dygnet. Och så tog toalettpappret slut på båda toaletterna 2 dagar i rad. Det här är inte […] ok. Read moreGenuine Hotels.com guest review
"überteuert für die unkomfortable ausstattung"
Sanitärausstattung war ungenügend, Bad nicht sauber und generell ist das hotel in einem ungepflegten zustandGenuine Expedia guest review
Vi havde en familielejlighed med 3 soverum, dagligstue med køkken, samt bad og toilet. Man kunne se, at det var forsøgt at gøre lejligheden hyggelig og eksklusiv, men dårligt håndværk kunne ikke skjule, at der var tale om et gammelt loftsrum. Lavloftet og trangt over det meste, og elendige døre og vinduer. Dårlig finish overalt. Udslidt blandingsbatteri […] i brusenichen gjorde det umuligt at indstille temperaturen; vandet var enten skoldende varmt eller iskoldt. Morgenmaden blev serveret i et temmeligt tarveligt kælderrum, og den inkluderede "continental breakfirst" lod meget tilbage at ønske. Det gratis WIFI virkede den dag vi kom, men de sidste to dage virkede det ikke, og vi blev vi holdt hen med snak af receptionspersonalet, som hele tiden holdt fast i at "om kort tid er det i orden igen". - Rengøringsstandarden var efter omstændighederne god, hotellets beliggenhed er god, og personalet var venlige, Alt i alt var vi tilfredse med opholdet; det var Okay. Men "Value for money" var utilfredsstillende. Read moreGenuine Hotels.com guest review
The receptionists provided top-tier services. Always smiling and willing to help. The room was small with a too simple toilet. Luckily, there was a common bathroom which was easier for showers for tall people. The neighbourhood was quiet and cozy. The hotel could have made it more conspicuous to be seen. The breakfast was average, basic.Genuine Hotels.com guest review
"Terrible! Go elsewhere!"
Steep stairs, no elevator, bad breakfastbuffet, dirty, no light in my room and they didn't even change the lightbulb even though I asked for it. If you absolutely have to book this hotel be sure to book a room with a bathroom, the two shared ones are unclean.Genuine Hotels.com guest review
"Værste skod hotel EVER!!!!"
Den værste hoteloplevelse nogensinde!! Vores værelse lå nede i kælderen med udsigt ind i en mur. I det meget lille værelse var der stillet en brusekabine/kasse op inde i hjørnet af værelset. Badeværelset var så lille at man nærmest sad med hovedet nede i håndvasken når man sad på toilettet. Vi kunne ikke finde lyset i loftet, så det eneste lys vi havde […] nede i det mørke kælderværelse, var en lille lampe der stod på bordet. På trods af at vi havde gratis morgenmad med i prisen, valgte vi bevidst at gå et andet sted hen og spise vores morgenmad. Efter at vi havde set den yderst spartansk indrettede "restaurant", med forskelligt tøj der hang til tøre hen over stolene, mistede vi fuldstændigt appetitten. Vi vender aldrig tilbage til dette hotel igen og vil heller ikke anbefale det til andre!! Read moreGenuine Hotels.com guest review
Toaletten var ofräsch. Bordet var inte avtorkat då det fanns ringar på på det vid ankomst. Pulverkaffe. Kontinental frukost, bullarna var inte dagsfärska utan lite sega och torra.Genuine Hotels.com guest review
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