"Great location, clean/comfortable for great price"
The hotel's features were a bit limited, but just what we needed and at a great price. We were going to be in Madrid for a few days, and we wanted to avoid driving if we could, so we wanted to find a hotel near the center of everything, but not too expensive. This hotel really fit the bill, and we were very pleased with the location - we were easily […] able to walk to the Prado, El Retiro Park, the Palace Real, Plaza Major. We could have reached many other things too, if we'd had more time in the city. Noise is an issue until about 5am, and so is the cigarette smoke wafting up from the denizens below, if you aren't used to it. That meant we tended to keep our window closed until about 5-7am so that we could sleep in relative quiet and good air. I felt this was a minor issue compared to being right in the center of the city. The hotel staff was very friendly and helpful with basic needs, but they weren't very good for recommendations about restaurants and other places to grab a bite or a drink. (They normally just pushed the restaurant next door, which was good but not amazing.) So, if you are looking for a good source of restaurant recommendations, you'll have to go elsewhere. Read moreGenuine Hotels.com guest review
The room was nice, clean and conveniently located near popular attractions. The staff was very helpful and even allowed us to check in a few hours early. A great experience!Genuine Hotels.com guest review
"nice clean well located hotel with great breakfast"
Our room on the first floor overlooked the street. Amazingly noisy on a Tuesday night, people walking, shouting, talking till 4 am, ah the Spanish lifestyle.Genuine Hotels.com guest review
wE ARRIVED LATE AND OUR ROOM WAS WAITNG FOR US .. ALL WAS GREATGenuine Expedia guest review
"Close to Puerta Del Sol Plaza"
The hotel and staff were great. The weekend we picked was the big soccer game between the two Madrid teams for the Championship. It was great for the city except our room was directly over the hotel bar so we were able to hear all the noise from the bar and celebrations that lasted till 05:00. It was hard to sleep as a result but that was not the hotels […] fault. We had a great experience and the hotel is so close to the heart of the historical part of Madrid. Walking distance to the Royal Palace and the Prado Museum. Excellent food in the restaurants in the area. And if you want a more Americano style of breakfast there is a Duncan Donuts on the corner by the hotel. Read moreGenuine Expedia guest review
"Great central location"
All well and good for a lowish price. Very good location. Mattress on bed very basic/hard/uncomfortable. Not as good a standard as a uk Premier Inn. would use again but for the mattress!Genuine Expedia guest review
"Buen hotel, bien ubicado, precio razonable"
En general muy bien. La calle donde está ubicado el hotel, es el corazón de Madrid. Lleno de bares y restaurantes que se llenan de gente toda la noche, pero si te toca una habitación en el primer piso hacia la calle, se siente mucho ruido. Las habitaciones están bien aisladas pero igual se siente el bullicio de la calle. El televisor es muy antiguo,con […] pocos canales para ver. El wifi funciona razonablemente bien. La iluminación de la habitación no es muy buena. Me tocó tener la llave de la radio y la luz del techo detrás de la almohada, por lo que cualquier movimiento durante el sueño, encendía la luz o la radio. El baño es cómodo, limpio y cuenta con bidet. Habitación de buen tamaño. La ubicación a 50 metros de puerta del sol, te permite ir caminando a los principales sitios.Personal muy dispuesto a ayudar. El desayuno podría incluir mejor queso y jamón. Read moreGenuine Hotels.com guest review
"Excelente ubicacion y atencion"
Muy buena y recomendable para una estadia en Madrid en la zona tradicionalGenuine Hotels.com guest review
"Mycket bra läge"
Vi blev relativt nöjda men hotellvistelsen men inte alls nöjda med frukost. Det lönar sig inte betala för rummet plus en dålig frukost. Utanför hotellet finns det massor av frukost ställen med goda och prisvärda frukostGenuine Hotels.com guest review
SOL広場、メトロのSOL駅へも数分で到着。SOL広場にあるデパートでちょっこっとした買い物にも気軽に出かけられました。周辺にはバルもたくさんあって、飲み食いにも全く不自由しませんでした。街の中心にありますが、特に騒音も気にならなく、危険なことも全くありません。お値段も手軽でおススメです。Genuine Hotels.com guest review
"No es lo que parece"
Llevamos un perrito de 1kg y cobran 15€ por día. Nos pareció excesivo ya que no avisan previamente ni tienen en cuenta el tipo de mascotaGenuine Hotels.com guest review
솔 광장에서 가까운 위치로 시내 관광에 편리하다. 주변 1층 모두 가게인 상업지역으로 모든 가게들이 다 있는 편이라서 편리하지만, 간혹 주변이 밤늦게 까지 시끄러울 수가 있다. 근처에 큰 슈퍼마켓 (엘 코르테 잉글레스)가 두 군데나 있다. 그래서 여러 가지로 편리하다. 직원들도 친절한 편이다. 다만 아침 식사를 크게 기대하지 않는 것이 좋다, 커피나 차, 빵, 쥬스 세 가지 뿐으로 매일 같다.Genuine Hotels.com guest review
"Ottimo Hotel, in pieno centro città."
In pieno centro città. Tutti i punti turistici sono raggiungibili a piedi. Tranquillo e silenzioso nonostante che sia così in centro. Personale ben disponibile, Pulizia buona ed accurata. Ristorante associato all'albergo con menù conveniente e pasti soddisfacenti.Genuine Expedia guest review
Convenient 3 star hotel. Excellent location and refurbished bathroom, a bit mediocre breakfast. Would stay again since price/quality ratio was good.Genuine Hotels.com guest review
"관광목적의 마드리드 최고 위치"
3일간 지내면서, 마드리드관광 및 쇼핑에 최적의 위치였슴. 특히 객실청소(메이드의 친절에 감사) 및 정보제공에 좋은 인상을 받았으나, 아침식사는 좀 불만이었슴. 그러나, 비용대비 전반적인 만족도는 매우 좋음.Genuine Hotels.com guest review
Excelente ubicación para caminar a lugares impresionantes. Linda vista con balcones. Habitación amplia. Buen desayuno.Genuine Hotels.com guest review
"Voltaria sem dúvida"
Bom hotel , bem localizado com camas pouco confortáveis . Mas com bom custo benefício .Genuine Hotels.com guest review
OK. Der er en del støj fra gaden til gengæld for, at hotellet ligger meget centralt. Festligt at opleve området under en hjemmekamp hos Real Madrid. Vi fik først tildelt værelse på 5. sal; et smalt værelse med en umulig grundplan og kun ét højsiddende, uoplukkeligt vindue. Det svarede ikke til beskrivelsen i hotels.com, så vi blev flyttet til 1. sal […] - uden vrøvl. Morgenbuffeten er ikke god. Read moreGenuine Hotels.com guest review
Muy buena ubicación, desayuno abundante y rico! Instalaciones en perfecto estado!Genuine Expedia guest review
Super godt hotel. Ligger lige i hjertet af Madrid. Vores datter blev syg under vores ophold og personalet var super behjælpelige. Alt i alt et rigtig godt og rent og velholdt hotel til prisen.Genuine Hotels.com guest review
Le lit trop mou et trop petit pour un 3 étoiles, très bruyant, on peut entendre tout ce qui se passe dans le couloir. Au delà de ça, le personnel est très accueillant et sympa. Trop cher pour la prestationGenuine Hotels.com guest review
"Good location, service and breakfast OK"
11/05/14 T S L London
We stayed for a week this September on Business. From Madrid international airport, we took Metro line 8, changing at Nuevos Ministerios, to other lines, and arrived ( Vodafone) Sol, and the hotel was easily located after 5 minutes' walk. We arrived by 12:00 noon and our room was ready. The reception staff at counter was friendly and helpful. Although the room was not big, but the cleaning maid kept our room clean and tidy. The water pressure in the shower was rather strong. We had good sleep as it is rather quiet. The Wi-Fi in the room was not so good as it was not so stable but rather good in the hotel lobby. As to the breakfast, it was quite good, with various types of bread rolls, ham, cheese, fruits, .... The hotel is centrally located that we can take metro, as well as the Renfe C train easily to reach our sightseeing spots on our spare time after meeting our Business partners. On return to Airport, we took the Renfe C Train which is much cheaper as it does not require to pay the Airport access fees of 12 Euros each. As the reception staff and cleaning maids were friendly and helpful , and the location is so convenient, thus Value for money, that we will come back to the hotel after a few months when meeting our Business partners again.
"Great location but noisy"
11/04/14 A TripAdvisor Member
Beds were not comfortable, there was no blanket. Great loction but everything comes with a price you can hears noises all night long. After all it was clean and central... price was a little bit high. Personal was friendly and helpful, room was quiet big
"Great Location, Lovely Hotel"
10/29/14 Ian Leeds U.K.
Stayed for 2 nights in this hotel on a quick return visit to madrid. Great location, was a 5 minute train ride 1.65 euros from Atocha to Sol and then a 5 minute walk to the hotel. Hotel very clean, our room was 502 right at the top of the hotel, very quiet we heard no noise from either inside or outside the hotel. Room very large with desk and table and chairs, great air con that even worked when you removed the room key. Is a 5 minute walk to the Santa Ana area and all the bars that can be found in this area. In the other direction Plaza major 10 minutes, catherdral, Palace and Opera 20 minutes. Found the revamped San Miguel market now offers an amazing food selection. Only slight downside we found the breakfast lacking in range, but this would not stop us staying again as the location superb.
"a very comfortable boutique hotel"
10/19/14 liliana93 Fort Collins, Colorado
considering we are in a large city....the hotel is very elegant in its design...the breakfast area downstairs is like old brick caverns....their breakfast was quite good with good assortment of food well prepared and the price was right as well. Hostess more than willing to accommodate us in our requests and helped us with finding places . Its steps away from Del Sol station which means in the heart of the city...good value for your money...
"Very noisy depending on the room location - but great if you love night life!"
09/26/14 Michelle D Stoughton, WI
We stayed here in February 2014 for two nights and for one night in June 2014. Our first time we had an internal facing room and the second time right on the street. Highly recommend trying to ask for an internal room. I did wear ear plugs both times as I've learned over the years that regardless of sound-proofing and location in Puerta del Sol...it's going to be loud. This is the times square of Madrid and people like to party until the wee-small hours of the morning. THAT SAID - rooms are clean, comfortable and the breakfast is good. You cannot beat the location for travel by bus, metro, taxi and for catching the 7 Euro bus to the airport (short walk away). Recommend for those wanting a great base to explore. Also, wifi was dodgy, worked sometimes, other times did not, but it was free, so I wasn't bothered.
09/21/14 psammut p Malta
The hotel has a great location just in the middle of Madrid and value for money. The room was cleaned every day and the reception desk was very polite and extremely helpful. The breakfast was a little bit disappointing but overall its acceptable. If you happen to have a room on front at night it gets a little bit noisy. I would definitely stay in this again when I'll return to Madrid. Philip Sammut Malta
"A Very Pleasant Stay"
09/20/14 Belbri Bay Area
We stayed at Hotel Victoria 4 for 4 nights in September. The location is excellent, a few minutes from the main square Puerta del Sol with the metro station Vodafone Sol. it's also in the middle of wonderful restaurants and just across from Museo del Jamon. We asked for the room away from the street noise and got an excellent sized room facing some air shift. There were no noises at all and we had a quality rest every night. The English-speaking staff was very helpful and friendly. The breakfast was in a very pleasant restaurant downstairs. The hotel also provides a promotion coupon for dining in this restaurant at night which was a very reasonable deal. The breakfast was the best we had while traveling in Spain. The room was spotless and good size with two double beds, small round table with 2 chairs and a long rectangular table. We will definitely stay here again if we ever return to Madrid.
"Location, location, location"
09/16/14 Digital824 Orlando, FL
My wife and I stayed in this hotel 4 nights 9/10-13- 2014. Our room was on 1st floor, (102)near elevator and facing the street. Positive: Not once did we take a train or bus, All attractions were walking distance. It was nice to wake up, take a stroll, see some attractions, have breakfast and snack, get back to the hotel for a break and then go absorb the night life and be out till late at night. Literally one block from Puerta Del Sol. Tapas, drinks , just a stone throw away. The staff was very friendly, and the room was spotless, adequate and comfortable. WiFi was excellent and free. Negatives: Though the windows block out most of the noise, you can still hear some outside noise. I must say, the windows block out a lot. Noisiest night was Saturday night. If we were at a higher level, maybe the noise from outside would be less. The hall floors are wooden and you can clearly hear people leave their rooms and walk towards the elevator, I did notice that guests would be conscious of this and keep their voices low. I did not like the Hotel restaurant, La Carmela. Many better options , such as El Buscon, which is right across from it. Overall, keeping in mind that the Hotel was 100% booked, the Hotel was kept well, and employees were very polite. This is our second visit to Madrid as a couple. My wife comes here weekly (flight attendant) . This time we enjoyed it a lot more. We were able to absorb the culture, visit the city's attractions, and enjoy the night life "tapeando". This Hotel was key to this wonderful trip. Noise? yeah, but who flew to Madrid to sleep ? We'll be back and staying at Victoria 4. We'll ask for a higher floor, with a street view, and further from the elevator.
"Great location "
08/17/14 Yari75 Cliffside Park
Great location!! Rooms were small but perfect for my 18 yr old daughter and I. Guest services were amazing helping us with tours and suggestions. We ate at the restaurant adjacent to the hotel, it was OK but Julio the waiter was very nice and friendly, we had some great laughs. I would definitely stay here again.
08/05/14 keisarinna helsinki
I stayed in this hotel for 3 nights with my prospective Spanish boyfriend. I myself am finnish. The room was bearable, but very odd t-shaped with around 2-3 m2 of space so shallow you can't use even for sitting, with a window so high up you couldn't look out, nor open or close it without climbing up a chair. Had I travelled alone I would have changed the room, but being with someone i didnt yet know that well didn't want to take a risk of starting a scene if it came to that. Anyway the personnel seemed very friendly so i don't think that would have happened. Although I speak Spanish and have witnessed it makes some difference in attitudes. Can't understand some people's remarks on adequate breakfast! I don't think so! Only one coffeemat (mind you, the coffee is from a machine and u certainly can tell that!) Working with one sort of coffee. No espresso to add a little power to the plain and watery drink. I would settle for churros or croissants with god coffee, instead there was bread and tomato-spread, which is quite alright just not what i desire in the mornings. Too garlicy to have first thing in the morning. Some fruit were offered, they seemed to have had better days. So I didn't repeat the experience but decided to eat elsewhere if i wanted breakfast. Plenty of options for that. Had no issues with the wifi i remember, and the room was clean enough, but by no means spotless. The sink's desing is idiotic, it's impossible to wash your face or teeth without a mess, leaving water all over the sink. I hated it! And the fact there's no place for your toiletries let alone makeup. It'll all get wet in a jiffy. The shower was ok. I think we did have shower caps, so the cleaning lady probably just forgot them from the other room, whose review I read. There was no don't disturb-sign. We would have needed one. But then again, we weren't disturbed, but attentive cleaners were on the lookout. Safe worked fine and i appreciate the fact there is one. Everyone's praising the location. I don't see the use os that information said a 100 times in TripAdvisor, since you see that one on the map! All in all, I'm going to Madrid again in few weeks, and will try another hotel. There are plenty to choose from with as good location/s. Love!
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