All hotels in Madrid, Spain
1 room, 2 adults
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Calle Victoria, 4, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 65 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    4.1
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Amazing hotel for a great price"
LOVED the cleanliness, the location, and the service. They were always so helpful with setting up our tours and booking our taxi.
Genuine Hotels.com guest review
3 night trip with friends Jun 30, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
The hotel ended up having a water leak and put us in the hotel next door for the night instead. That being said they were very helpful and kind and and lobby was very nice of the hotel (we never saw the rooms). Location is perfect right near everything and public transport
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
Rachel
US
3.0 / 5Good
"LOCATION FINE EQUALS LOTS OF NOISE"
This hotel's location could not be better, 2 short blocks from Puerta del Sol. In the OLD QUARTER of Madrid it's exterior fits right in with the architecture. But, and it's a BIG 'but', with its location comes noise, and I mean A LOT of it, and until 4:00 AM or later; noise from the tavernas that line the hotel's street. The rooms themselves are serviceable, nothing more. Plain, almost utilitarian furniture; some of the rooms we saw were very much smaller than any we'd ever seen, others were just a bit larger. So then, what to do? The location is so good it's a pity not to give it a try. You should ask for 1. A high floor (e.g. 5), 2. A room that does NOT face the street, 3. Be prepared to keep your windows CLOSED and hope for Air Conditioning (I do not know if the hotel has it). The breakfast is 'fair', though fine for the low price. The WIFI is EXCELLENT. The TV receives English language Channels including BBC NEWS.
Genuine Expedia guest review
Other trip May 2, 2015
Bob
US
3.0 / 5Good
"Nice but...."
Great location, good condition, well maintained, clean, now details.... --- Although you would not go such a location to watch TV, here the TV is the OLD box --- Regarding the Hotel parking (if you go by car) it states: >> Offsite parking discounted rates available << Well, it will cost 25.00 EU a day to park the vehicle (including discount) --- Now for the fun part, should you request ICE, you will be given a personal response by the Manager... "...the Hotel provides ICE only for beverages bought at the Hotel, that is the standard of any 3 star Hotel..." No additional comments necessary regarding the last point.
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
5.0 / 5Outstanding
"You have to stay at this hotel!!!!"
Awesome!!! Even arriving in earlier than check in time, after long intercontinental flight, Ana at the reception got the room for us and even upgraded us. Definitely I will stay there the next time in Madrid! And location, superb!!!!!
Genuine Expedia guest review
Other trip Nov 20, 2014
Alejandro
US
5.0 / 5Outstanding
"Great location, clean/comfortable for great price"
The hotel's features were a bit limited, but just what we needed and at a great price. We were going to be in Madrid for a few days, and we wanted to avoid driving if we could, so we wanted to find a hotel near the center of everything, but not too expensive. This hotel really fit the bill, and we were very pleased with the location - we were easily able to walk to the Prado, El Retiro Park, the Palace Real, Plaza Major. We could have reached many other things too, if we'd had more time in the city. Noise is an issue until about 5am, and so is the cigarette smoke wafting up from the denizens below, if you aren't used to it. That meant we tended to keep our window closed until about 5-7am so that we could sleep in relative quiet and good air. I felt this was a minor issue compared to being right in the center of the city. The hotel staff was very friendly and helpful with basic needs, but they weren't very good for recommendations about restaurants and other places to grab a bite or a drink. (They normally just pushed the restaurant next door, which was good but not amazing.) So, if you are looking for a good source of restaurant recommendations, you'll have to go elsewhere.
Genuine Hotels.com guest review
3 night family trip Oct 5, 2014
Donald
US
5.0 / 5Outstanding
"Great Hotel!"
The room was nice, clean and conveniently located near popular attractions. The staff was very helpful and even allowed us to check in a few hours early. A great experience!
Genuine Hotels.com guest review
2 night romance trip Sep 8, 2014
A Traveler
US
4.0 / 5Excellent
"nice clean well located hotel with great breakfast"
Our room on the first floor overlooked the street. Amazingly noisy on a Tuesday night, people walking, shouting, talking till 4 am, ah the Spanish lifestyle.
Genuine Hotels.com guest review
1 night trip Sep 9, 2014
jack G.
US
4.0 / 5Excellent
wE ARRIVED LATE AND OUR ROOM WAS WAITNG FOR US .. ALL WAS GREAT
Genuine Expedia guest review
Other trip Jun 25, 2014
john
US
4.0 / 5Excellent
"Close to Puerta Del Sol Plaza"
The hotel and staff were great. The weekend we picked was the big soccer game between the two Madrid teams for the Championship. It was great for the city except our room was directly over the hotel bar so we were able to hear all the noise from the bar and celebrations that lasted till 05:00. It was hard to sleep as a result but that was not the hotels fault. We had a great experience and the hotel is so close to the heart of the historical part of Madrid. Walking distance to the Royal Palace and the Prado Museum. Excellent food in the restaurants in the area. And if you want a more Americano style of breakfast there is a Duncan Donuts on the corner by the hotel.
Genuine Expedia guest review
Other trip May 28, 2014
Ray
US
5.0 / 5Outstanding
I advice this hotel to every one, It is in the center. The staff is very friendly.
Genuine Venere guest review
Other trip Feb 11, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Good"
Location is very convenience
Genuine Hotels.com guest review
3 night romance trip Nov 25, 2014
Lo
GB
3.0 / 5Good
"Great central location"
All well and good for a lowish price. Very good location. Mattress on bed very basic/hard/uncomfortable. Not as good a standard as a uk Premier Inn. would use again but for the mattress!
Genuine Expedia guest review
Other trip Jul 3, 2014
graham
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Perfekt beliggenhet!"
Hotellet ligger midt i byen slik at det blir kort vei til alle de viktigste tingene å se/besøke i Madrid. Rommene var rene og fine. Aircondition fungerte perfekt. Er du opptatt av hvordan sengene er så kan jeg fortelle at de har harde madrasser... Selv om vi hadde vindu ut mot gaten var det kun litt støy på natt til søndag. Wi-fi på rommet hadde bra hastighet, nok til å spille av videoer fra eks. Youtube. Frokosten var ok, men ikke mer. Loff som lå inni plastposen slik at man måtte grave de ut selv. Lite pålegg, og smaken på kaffen var ikke bra. Jentene i resepsjonen var blide og hjelpsomme. Er du ute etter et sentralt hotell og ikke er så opptatt av en stor frokost er nok dette hotellet noe for deg.
Genuine Hotels.com guest review
5 night family trip Jul 15, 2015
Tom Ivar
NO
5.0 / 5Outstanding
"완전 만족. 위치도 가깝고 방음도 잘되고 직원도 친절함."
위치도 솔광장이랑 가깝고 (2분) 직원들도 너무 친절하다. 체계가 잘 잡혀있는듯. 방에 수건도 많고 테라스(공용)도 아주 넓다. 시가지 내 호텔이지만 방음이 잘되어 문 닫으면 소음이 안남 good !!
Genuine Hotels.com guest review
1 night trip with friends Jun 10, 2015
MIYOUNG
KR
5.0 / 5Outstanding
"おすすめのホテル"
プラド美術館と王宮を結ぶメインストリートの中間のソル広場の斜め前の道を入ってすぐの好ロケーションだったので、ホテルに着いた日の午後に王宮へ翌日プラド美術館へどちらも歩いて行けました。 ホテルは清潔で、スタッフはとても親切な対応、フロントで教えてもらい割引券までもらったホテルと同じ建物・周った所のとても繁盛しているレストランでのコース料理も楽しめました。朝5時頃までの賑わいもテラスの窓を閉めると防音が効いていて快適な滞在でした。
Genuine Hotels.com guest review
2 night family trip Jun 1, 2015
Keiko
JP
4.0 / 5Excellent
"Boa estadia"
Na porta da Puerta del Sol. Quarto simples, mas muito limpo. Bom café da manhã.
Genuine Hotels.com guest review
2 night romance trip May 4, 2015
Cleber
BR
3.0 / 5Good
"Centralt hotell"
Hotellet ligger väldigt centralt och nära till det mesta mycket restauranger och barer i området själva hotellet var väl vad man kan förvänta sig av ett 3 stjärnigt hotell.servicen från hotell personalen var bra och engelsktalande vilket vi hade läst innan att det kunde vara ett problem i Madrid att hotellpersonal inte pratar engelska . Det enda vi har att klaga på var att det var väldigt lyhört
Genuine Hotels.com guest review
3 night romance trip Apr 3, 2015
peter
SE
5.0 / 5Outstanding
"Suosittelen"
Valitsimme hotellin sijainnin perusteella. Sijainti oli erinomainen vanhassa kaupungissa ja hotellin taso osoittautui odotuksia paremmaksi. Palvelu oli ystävällistä, huone ja kylpyhuone olivat siistit. Ei meteliä kadulta eikä toisista huoneista. Sänky tosin oli hieman kovanpuoleinen.
Genuine Hotels.com guest review
1 night romance trip Mar 31, 2015
Rauno
FI
3.0 / 5Good
"Excelente ubicación"
Excelente ubicación el trato muy bueno pero las habitaciones familiares están en primer piso y son muy ruidosas porq hay bares enfrente del hotel
Genuine Hotels.com guest review
3 night family trip Mar 20, 2015
Ma Fernanda
MX
4.0 / 5Excellent
Habitación amplia y limpia. Un poco ruidosa la calle
Genuine Expedia guest review
Other trip Mar 23, 2015
Vicente
ES
5.0 / 5Outstanding
"굿 초이스"
솔광장 바로 이면에 위치한 자리조건에 안락하고 깨끗해서 대단히 만족합니다 대부분 주변 관광지는 도보로 가능합니다
Genuine Hotels.com guest review
3 night trip with friends Mar 1, 2015
A Traveler
KR
5.0 / 5Outstanding
"Excelente"
Todo muy bien
Genuine Hotels.com guest review
1 night business trip Feb 11, 2015
A Traveler
ES
4.0 / 5Excellent
"Hotel muy bien situado"
Hotel sencillo, muy bien situado. Habitacion comoda, sin ruidos y confortable. El personal atento. El desayuno puede y debe mejorarse.
Genuine Hotels.com guest review
2 night romance trip Jan 29, 2015
SERAFIN
ES
4.0 / 5Excellent
"weekend"
Hotel très bien placé,les chambres sont très bien.
Genuine Hotels.com guest review
2 night trip with friends Jan 17, 2015
David
FR
2.0 / 5Fair
"no apto para descansar"
Zona de mucha actividad nocturna,habitación 101 puedes montarte tu propia discoteca en la habitación de jueves a domingo imposible dormir hasta las 6 de la madrugada. Gente que vaya con niños o no salga de noche no es recomendable.
Genuine Expedia guest review
Other trip Jan 20, 2015
meri
ES
4.0 / 5Excellent
"접근이 편리함(솔광장근처)"
솔광장에서 가까워서 마드리드에서 여러날 묵는 동안 편리했음. 아침식사가 부실해서 아침은 예약하지 않는게 좋을 뻔 했음. 객실 청소나 욕실의 청결함 등은 좋았음.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
KR
4.0 / 5Excellent
"Super Lage!"
War dort 5 Tage im Januar mit meinem Sohn. Zimmer sehr funktionell und sauber und ruhig. (Dies mag anders sein im Sommer denn es liegt gegenüber einer sehr angesagten Disko). In der unmittelbaren Nähe gibt es viele Tapas Restaurants, und die U.Bahn ist nur 5 Min entfernt.
Genuine Expedia guest review
Other trip Jan 14, 2015
A Traveler
DE
5.0 / 5Outstanding
"최고에요"
솔광장과 가깝고 깨끗하고 친절합니다
Genuine Hotels.com guest review
3 night romance trip Jan 6, 2015
KIWON
KR
5.0 / 5Outstanding
"Taideähky edullisesti!"
Oikein onnistunut neljän yön ensivierailu Madridiin. Mielenkiintoinen taide- ja kulttuurikaupunki. Hotellin sijainti keskellä vanhaa kaupunkia oiva, kävellen pääsi kaikkiin nähtävyyksiin. Vastapäisen discon meno ja mekastus jatkui aamu- kuuteen!
Genuine Hotels.com guest review
4 night romance trip Nov 24, 2014
Pekka
FI
4.0 / 5Excellent
Posizionato benissimo, a pochi passi dalla Puerta del Sol, questo hotel offre un ottimo rapporto qualità prezzo ed il personale è molto accogliente e servizievole.
Genuine Venere guest review
Other trip Nov 21, 2014
A Traveler
IT
2.0 / 5Fair
Hotel war überbucht.Konnten nächsten Tag nach langen hin und her einchecken. Hotel sehrrr laut, innen/aussen.Lage zentral,liegt im Bermuda-Dreieck von Madrid
Genuine Venere guest review
Other trip Nov 5, 2014
A Traveler
DE
4.0 / 5Excellent
"Buen hotel, bien ubicado, precio razonable"
En general muy bien. La calle donde está ubicado el hotel, es el corazón de Madrid. Lleno de bares y restaurantes que se llenan de gente toda la noche, pero si te toca una habitación en el primer piso hacia la calle, se siente mucho ruido. Las habitaciones están bien aisladas pero igual se siente el bullicio de la calle. El televisor es muy antiguo,con pocos canales para ver. El wifi funciona razonablemente bien. La iluminación de la habitación no es muy buena. Me tocó tener la llave de la radio y la luz del techo detrás de la almohada, por lo que cualquier movimiento durante el sueño, encendía la luz o la radio. El baño es cómodo, limpio y cuenta con bidet. Habitación de buen tamaño. La ubicación a 50 metros de puerta del sol, te permite ir caminando a los principales sitios.Personal muy dispuesto a ayudar. El desayuno podría incluir mejor queso y jamón.
Genuine Hotels.com guest review
6 night romance trip Oct 23, 2014
Pablo Roberto
AR
5.0 / 5Outstanding
"Excelente ubicacion y atencion"
Muy buena y recomendable para una estadia en Madrid en la zona tradicional
Genuine Hotels.com guest review
3 night trip Sep 30, 2014
Hugo Walker
AR
3.0 / 5Good
"Mycket bra läge"
Vi blev relativt nöjda men hotellvistelsen men inte alls nöjda med frukost. Det lönar sig inte betala för rummet plus en dålig frukost. Utanför hotellet finns det massor av frukost ställen med goda och prisvärda frukost
Genuine Hotels.com guest review
5 night family trip Sep 10, 2014
Patricia
SE
4.0 / 5Excellent
"非常に便利な立地"
SOL広場、メトロのSOL駅へも数分で到着。SOL広場にあるデパートでちょっこっとした買い物にも気軽に出かけられました。周辺にはバルもたくさんあって、飲み食いにも全く不自由しませんでした。街の中心にありますが、特に騒音も気にならなく、危険なことも全くありません。お値段も手軽でおススメです。
Genuine Hotels.com guest review
2 night trip with friends Aug 25, 2014
DF
JP
4.0 / 5Excellent
"Próximo a tudo que um turista deseja e precisa."
Hotel com todos os recursos necessários para uma viagem de turista. Perto de tudo que se precisa. ônibus hop-on hop-off, quarto confortável e limpo, próximo aos restaurantes, lojas, catedrais, bairros interessantes, etc. Para família e turistas, tem conforto adequado. Unica falta: frigobar. Cuidado apenas ao pagar com cartão pré-pago, que o hotel não aceita cartões que não tem o nome do proprietário "gravado" no mesmo. Para nós, tudo muito adequado ao nosso tipo de viagem.
Genuine Expedia guest review
Other trip Aug 28, 2014
Zebral
BR
2.0 / 5Fair
"No es lo que parece"
Llevamos un perrito de 1kg y cobran 15€ por día. Nos pareció excesivo ya que no avisan previamente ni tienen en cuenta el tipo de mascota
Genuine Hotels.com guest review
2 night family trip Aug 18, 2014
A Traveler
ES
3.0 / 5Good
"편리한 위치"
솔 광장에서 가까운 위치로 시내 관광에 편리하다. 주변 1층 모두 가게인 상업지역으로 모든 가게들이 다 있는 편이라서 편리하지만, 간혹 주변이 밤늦게 까지 시끄러울 수가 있다. 근처에 큰 슈퍼마켓 (엘 코르테 잉글레스)가 두 군데나 있다. 그래서 여러 가지로 편리하다. 직원들도 친절한 편이다. 다만 아침 식사를 크게 기대하지 않는 것이 좋다, 커피나 차, 빵, 쥬스 세 가지 뿐으로 매일 같다.
Genuine Hotels.com guest review
4 night family trip Jul 18, 2014
성인수
KR
4.0 / 5Excellent
"Ottimo Hotel, in pieno centro città."
In pieno centro città. Tutti i punti turistici sono raggiungibili a piedi. Tranquillo e silenzioso nonostante che sia così in centro. Personale ben disponibile, Pulizia buona ed accurata. Ristorante associato all'albergo con menù conveniente e pasti soddisfacenti.
Genuine Expedia guest review
Other trip Aug 12, 2014
Paolo
IT
4.0 / 5Excellent
"Excellent location"
Convenient 3 star hotel. Excellent location and refurbished bathroom, a bit mediocre breakfast. Would stay again since price/quality ratio was good.
Genuine Hotels.com guest review
3 night trip Jul 20, 2014
Lype
FI
5.0 / 5Outstanding
"관광목적의 마드리드 최고 위치"
3일간 지내면서, 마드리드관광 및 쇼핑에 최적의 위치였슴. 특히 객실청소(메이드의 친절에 감사) 및 정보제공에 좋은 인상을 받았으나, 아침식사는 좀 불만이었슴. 그러나, 비용대비 전반적인 만족도는 매우 좋음.
Genuine Hotels.com guest review
3 night family trip Jun 29, 2014
Jeong Jian
KR
5.0 / 5Outstanding
"Conocer Madrid"
Excelente ubicación para caminar a lugares impresionantes. Linda vista con balcones. Habitación amplia. Buen desayuno.
Genuine Hotels.com guest review
1 night family trip May 24, 2014
Claudia
CL
3.0 / 5Good
"Voltaria sem dúvida"
Bom hotel , bem localizado com camas pouco confortáveis . Mas com bom custo benefício .
Genuine Hotels.com guest review
5 night trip Apr 23, 2014
A Traveler
BR
3.0 / 5Good
"Central beliggenhed"
OK. Der er en del støj fra gaden til gengæld for, at hotellet ligger meget centralt. Festligt at opleve området under en hjemmekamp hos Real Madrid. Vi fik først tildelt værelse på 5. sal; et smalt værelse med en umulig grundplan og kun ét højsiddende, uoplukkeligt vindue. Det svarede ikke til beskrivelsen i hotels.com, så vi blev flyttet til 1. sal - uden vrøvl. Morgenbuffeten er ikke god.
Genuine Hotels.com guest review
4 night family trip Apr 13, 2014
Finn
DK
4.0 / 5Excellent
No se puede descansar en la noche por el ruido que hay en los bares de enfrente
Genuine Venere guest review
Other trip Mar 17, 2014
A Traveler
ES
5.0 / 5Outstanding
"Excelente!"
Muy buena ubicación, desayuno abundante y rico! Instalaciones en perfecto estado!
Genuine Expedia guest review
Other trip Feb 21, 2014
lily
MX
4.0 / 5Excellent
"god beliggenhed"
Super godt hotel. Ligger lige i hjertet af Madrid. Vores datter blev syg under vores ophold og personalet var super behjælpelige. Alt i alt et rigtig godt og rent og velholdt hotel til prisen.
Genuine Hotels.com guest review
4 night trip Feb 9, 2014
Heidi
DK
4.0 / 5Excellent
"bruyant"
Le lit trop mou et trop petit pour un 3 étoiles, très bruyant, on peut entendre tout ce qui se passe dans le couloir. Au delà de ça, le personnel est très accueillant et sympa. Trop cher pour la prestation
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2013
A Traveler
FR
4.0 / 5Excellent
Ottima struttura nel centro della città. Ottima disponibilità del personale tutto come previsto.
Genuine Venere guest review
Other trip Feb 11, 2013
A Traveler
IT
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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