"Quiet Luxury hotel with great charm"
Great little inn within easy walking distance to old town. The house has a lot of history as an Inn, going back to the 1400's. Wonderful suite with antique furniture.Genuine Hotels.com guest review
"Very nice hotel"
The hotel was very nice and our room was fancy and spacious. The staff was super nice and provided us with drink and snack during check in. Decent location too, not too far of a walk to old town.Genuine Hotels.com guest review
We did the suite and loved our stay. No complaints. It is the perfect area to see everything. If coming in by train make sure you go the extra stop after the main Heidelberg station to the Heidelberg Altstat. Ending of word may not be spelled but it is the next stop after Heidelberg Hbf and my take on the German word was alternate. It takes you within […] a block or two from the walk bridge so get off train look at water and walk left to the bridge. Once across cross street go left to first road, Hirschgasse and climb hill third building up the hill on the left. Sign on road and building sits in plain site. Owners great. Food in their lower priced restaurant very very good. High end more duck, sweetbread type food and expensive. They are known for their food too. If going to Heidelberg this the place to stay. Also the beginning of the town starts at the walk bridge on train station side of bridge and heads right toward castle. It is a long road of shops... Easy access to castle via funicular which is just up hill from main shopping road. You will see big sign with a train pic and bahn as you walk the main road and look up toward castle as you meet each intersection. You walk town as far as car bridge with the two tower entrance and the good luck monkey. Don't forget to take your iPad on city walk and stop in Starbucks to get 2 hours free wifi and bathroom code on receipt. Stayed same the 3 days we were there. Read moreGenuine Hotels.com guest review
"An absolute world-class gem!"
We came to see the Heidelberg Castle and decided to stay at this hotel. Next trip this hotel will be the focus of our trip instead of the castle. This is an amazing hotel. The staff is amazing. Every tiny detail was considered and the best possible option was chosen. Attention to detail doesn't really describe the pure luxury this hotel provides. Character, […] history, luxury, service, etc. There are no flaws in the hotel, in the restaurants, in anything! The"large breakfast" was nothing short of amazing! There must have been at least 40 different parts to it. I didn't even eat one of the artisan breads because it was simply too beautiful to bite into! Had amazing venison for dinner, wife had amazing vegetarian salad. Spot-on perfect! The location is really great. Get up a little early and get some photos of the water at dawn. The light is incredible and it is so peaceful. The castle is a must see and the old town was delightful. The train to Paris... that's another thing. I'm really surprised that we didn't end up in Portugal or Siberia or something!!! Read moreGenuine Hotels.com guest review
"Lovely old hotel"
Great service, both staff and owners. Reasonably convenient to old town Heidelberg.Genuine Hotels.com guest review
Very lovely hotel with great restaurant, uniquely decorated suites.Genuine Hotels.com guest review
"Charming hotel and quiet location"
This hotel is a little gem. We stayed for two nights this summer and wished we could have stayed for longer. The rooms were quiet, clean and comfortable. The staff were friendly and extremely helpful. All of them spoke perfect English. The breakfasts were plentiful and a gastronomic delight. The hotel is located in a quiet location and within walking […] distance of the old town. Easy parking was a benefit for us because we were touring around Germany. We would definitely stay here again. Read moreGenuine Expedia guest review
"Wish we could have stayed longer"
We only had a brief stay at this fabulous hotel near the centre of old Heidelberg. The rooms are some of the most beautiful we have ever used. The location is excellent on a quiet hill overlooking the river within easy walking distance of the old centre. The staff are attentive and superbly trained and the owners really involved in ensuring you have […] an unforgettable experience. Read moreGenuine Expedia guest review
"A little disappointing at the price"
Decorated by Laura Ashley in the 1980's and unchanged since so the hotel has a dated chintzy look. Taps, basins tiles etc are old and worn, it was far less luxurious than the other hotels on our trip yet cost more. Food was also expensive (dry goulash on a bowl of noodles 24 euro) and not nice. Perhaps all these things are a matter of taste and the […] hotel feel it worth preserving Laura's efforts - but we were both left feeling underwhelmed. Our room was promised to have a city or mountain view but through the net curtains all we could see was a narrow street and a garage block with some apartments that looked right at us - no view at all and a bit dark. It could be that Heidelberg is all expensive. The staff were pleasant and the place is certainly historic and about a 12 minute walk to town. Read moreGenuine Hotels.com guest review
Historisk fantastisk!Genuine Hotels.com guest review
酒店环境优雅舒适，走精品酒店的路线，房间不大但很温馨，很欧洲，特别是房间的布置和软装。更值得一提的是酒店的早餐一定要吃，食材新鲜，23欧的价格物超所值，而且小孩免费。酒店地理位置虽然离老城较远，但沿着Necker河漫步10几分钟就到，还能欣赏河边的美景，不错。就是价格小贵，但想想被欧洲酒店之星评选为五星级，这个价格也可接受。Genuine Hotels.com guest review
"Preisleistungsverhältnis stimmt hier nicht"
Schöne Gasträume, beim Frühstück fanden wir jedoch Spinnenweben in den Ecken der Fenster. Sehr alte Zimmer , die dringend renoviert gehören. Das Hotel möchte etwas besonderes darstellen, es gibt jedoch einige Mängel. Zuerst wurde das bestellte Bett für unseren Sohn vergessen, am nächsten Morgen wurde er dann beim Frühstück vergessen. Bett und Teller […] wurden zwar zügig nachgefordert, schön ist jedoch anders. Kinder bis 12 werden beim Frühstück nicht berechnet, als unser Sohn dann aber keinen Orangensaft und auch keinen Obstsalat bekam, dachten wir : Besser den halben Preis für Kinder berechnen und allen Familienmitgliedern das Gleiche hinstellen. Ist netter ! Read moreGenuine Expedia guest review
オーナーの心配り化随所に感じられました。スタッフのサービスはとてもよく、癒される環境でした。残念なのはインターネット環境が悪く、５★なのに優良だったことです。また、部屋履きスリッパの用意がありませんでした。Genuine Hotels.com guest review
Fantastiskt familjärt hotell, med mycket bekväma sängar!! Vi har bott där tidigare och bor gärna där igen!!Genuine Hotels.com guest review
"Lugnt och bra läge!"
Gammalt rustikt familjehotell, mycket trevligt! Det som fattades var en takfläkt, det var otroligt varmt på rummet! (AC var ej att tänka på,det skulle förstöra både in och utsida på det lilla fina hotellet) Vi åker gärna dit igen!Genuine Hotels.com guest review
03/30/15 BrendaWisconson Wisconson
We had the most wonderful experience at Die Hirschgasse in Heidelberg. It was so neat to "check-in" and asked to have a seat and be offered a drink of water or lemonade and then also to be given a snack from the kitchen. There was a very nice conversation asking about our plans and then giving us information about the history of Heidelberg and suggestions of what to see. The room was wonderful and extremely comfortable. I would highly recommend a stay here. Thank you very much for such a nice time!!
"Mixed feelings "
03/10/15 NatureGuyDECH Weil am Rhein
I am going be fair and honest in reviewing this hotel which I am current still in. 1. Location is not bad and easy access to public transportation and not far from old town 2. Nice place if you like to run along the run 3. Room is nice enough with good internet access 4. Staff is very friendly including the restaurants Negative 1. I was a bit surprised with the breakfast. I can not believe that the quality of food that was put in front of me. I am sure if anyone can eat it. It was absolutely the worst breakfast quality ever in any hotel of this type. I can not even look at the cheese and ham plate. Do you really eat that???? The breads this hotel served put an embarrassment on high quality German breads. Folks, get it right. Send some one the bakeries to pick up some fresh breads. Coffee was also so bad. I did drink it to be fair. They will charge 23 euro for the worst breakfast in the world. To be fair after complaining, they will remove it from my room. Don't eat breakfast if you are staying. Very disappointing. I have nightmares thinking the horrible breads, cheeses and ham by looking at them. Get it right folks.
"Good hotel on the outskirts of Heidelberg"
02/08/15 Tor89 Moscow, Russia
Nice old hotel with its parking in the courtyard, a lift and a restaurant. The old town is about 10-15 minutes walk. Polite friendly staff, quite good room. But the price for the room somewhat overstated, and breakfast somewhat monotonous. In addition, in our room the toilet was very cold.
"Authetic with the simple luxuries.."
01/24/15 KBradley Sydney
After travelling around almost all the south and east germany and switzerland we ended in Heidelberg staying at this little gem. I look for hotels that can give me an insight or experience in the local culture somehow without being touristy. I was let down by previous hotels on this trip that were just old not engaging, authetic or offering any local insights. Upon arriving we learnt the beautiful, romantic history of the hotel with genuine passion from the hostess. The romantic suite that they kindly gave us for my birthday celebrations was yes, older furniture but that made it classic! If you want new and modern then i'd suggest visiting asia pacific not historic central europe. The important things like a decent freshly made menu breakfast included, very comfortable beds & pillows, room temperature, a good shower, toilet and bathroom with good doors so you dont invade personal space if youre a couple who doesnt share everything (!), ample towels for girls who have long hair, quality bath products (nothing worse than bad shampoo!) - all coupled with personal touches that i wont spoil and let them be a surprise for you as they were for us. My only disappointment is we came when the restaurant with a michelin star was closed :( i could absolutely imagine it being a treat if the service and attention to detail is the same as the hotel. A big thank you to "Hostess M" who made us so very welcome! PS even in middle of winter the 2600 steps to old town from the hotel are delightful.. keep an eye out for the pad locks on the bridge and share in the hotels and heidelbergs romance!
"What a let down"
01/12/15 Helen P Sydney, Australia
We based in this hotel for Christmas in Heidelberg including dinner at their much touted French restaurant on Christmas Eve. Our room had a musty awful smell. We put pot pouri around to try and get rid of it, but it was pretty entrenched. Our room looked onto a mud embankment and we couldn't even see part of the sky. The website makes this place sound close to everything, but it is a long walk to anything. There are no shops or cafes or anything within a 15 minute walk. This is really unfortunate given they don't give any tea or coffee making facilities in the rooms and charge room service rates should you want a coffee. Christmas Eve dinner was pleasant (but not great) food, but they made no effort to have it remotely festive or bring people together. Not so much as a Christmas cracker on our tables. We ended up leaving early and staying elsewhere because it was bringing us down being there. Give this place a miss.
"Traditional Deutsche Stay"
01/08/15 Shailesh1673 Abu Dhabi, United Arab Emirates
Die Hirschgasse is a traditional, warm and wonderful place to stay (recommended for couples) Only 15-20 min walk to the Heidelberg Castle and Old City. Each rooms are well designed on a floral theme, and the decor inside compliments the same.A traditional German Lamb of Fish preparation is worth a try....but the breakfast is just outstanding!!
"Very Comfortable Stay"
11/07/14 50mikea50 Ottawa, Canada
Die Hirschgasse is a wonderful place to stay to visit Heildelberg. It is just a 15-minute walk to the Old City where there are several stores, restaurants, coffee shops, etc. The rooms are spacious and comfortable. One pleasant surprise is the outstanding breakfast – the best we have ever enjoyed at a hotel. They also have two wonderful restaurants on site. We will be staying there again the next time we are in Heidelberg.
"not as expected"
10/14/14 Hubrack Doha, Qatar
I was expecting more from a luxury hotel. the furniture was outdated and needed maintenance. I didn't think cleanliness was up to par. the room smelled a bit funky. looks great from outside, but was expecting a lot more on the inside. wifi was free, but signal was weak and disconnected frequently. having said that, the hotel staff were superb, very helpful and friendly. didn't get a chance to try the restaurants in the hotel. breakfast should have been included in room rate.
"Top notch quiet quiet getaway "
10/07/14 Diane K Chicago, Illinois
You will not go wrong with this beautiful historic hotel. The staff is extremely welcoming and knowledgeable. The manager told us about the philosophers walk that is right up the street from the hotel (and I literally mean UP the street). We stayed in the Rosen deluxe suite 208 and if like flowers you'll love this room. Bed was super comfy. Splurge and enjoy the breakfast and dinners at the hotel. It wasVERY nice to be on the "other" side of the river which was very quiet (especially after I read all of the reviews about the church bell's ringing every 15 minutes in Heidelberg. We took a regional train and the station was very close to the bridge over the dam. The signs to the hotel were well marked. Overall enjoyable experience.
"you can only love it"
10/03/14 EdithZeltnerniksic Zagreb, Croatia
I do not know the price as I was there for a business trip. But the short stay in the Hirschgasse including a great dinner in the Bismarck or Mensur-Stube was extremely positive and charming. so much tradition and history...Not too close to the railway station but not far from the Neckar-bridges to the Old city, calm. My room was a single budget room, style "Laura Ashley", with a comfortable large bed. Wifi works in the rooms. Unfortunately I did not have time to walk at the Philosphenweg... Stuff is very professional. As I had to leave early in the morning, I could not taste the "normal" breakfast. But what they prepared me for an "early breakfast" was soo tasty and nice...
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )