All hotels in Heidelberg, Germany
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereHirschgasse 3, Heidelberg, BW, 69120, Germany, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.5 / 5Excellent

Score breakdown (from 20 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Quiet Luxury hotel with great charm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great little inn within easy walking distance to old town. The house has a lot of history as an Inn, going back to the 1400's. Wonderful suite with antique furniture.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Hanspeter
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice and our room was fancy and spacious. The staff was super nice and provided us with drink and snack during check in. Decent location too, not too far of a walk to old town.
Genuine Hotels.com guest review
2 night trip May 8, 2014
Chris
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
As a long-time resident of Heidelberg, it was great to stay for a short weekend vacation. I have always loved the restaurant at Die Hirschgasse, but never had the opportunity to stay at the hotel. I would highly recommend it. The staff was warm and welcoming and extremely flexible. Compared to many hotels in Heidelberg, it is very quiet. I really like the decor of the hotel, every detail has been thought of. Breakfast was really great and served to me. The location is wonderful if you don't mind walking to get downtown. It is only a 10-15 minute walk to the bridge. I like the location because it is just a quick walk up the hill to the woods and the Philosopher's way. Overall, it was a lovely stay and I would go back again. I got a preview of some of the other rooms and they were nice too.
Genuine Venere guest review
Other trip Jan 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We did the suite and loved our stay. No complaints. It is the perfect area to see everything. If coming in by train make sure you go the extra stop after the main Heidelberg station to the Heidelberg Altstat. Ending of word may not be spelled but it is the next stop after Heidelberg Hbf and my take on the German word was alternate. It takes you within a block or two from the walk bridge so get off train look at water and walk left to the bridge. Once across cross street go left to first road, Hirschgasse and climb hill third building up the hill on the left. Sign on road and building sits in plain site. Owners great. Food in their lower priced restaurant very very good. High end more duck, sweetbread type food and expensive. They are known for their food too. If going to Heidelberg this the place to stay. Also the beginning of the town starts at the walk bridge on train station side of bridge and heads right toward castle. It is a long road of shops... Easy access to castle via funicular which is just up hill from main shopping road. You will see big sign with a train pic and bahn as you walk the main road and look up toward castle as you meet each intersection. You walk town as far as car bridge with the two tower entrance and the good luck monkey. Don't forget to take your iPad on city walk and stop in Starbucks to get 2 hours free wifi and bathroom code on receipt. Stayed same the 3 days we were there.
Genuine Hotels.com guest review
Other trip Oct 3, 2012
Connie
US
5.0 / 5Outstanding
"An absolute world-class gem!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came to see the Heidelberg Castle and decided to stay at this hotel. Next trip this hotel will be the focus of our trip instead of the castle. This is an amazing hotel. The staff is amazing. Every tiny detail was considered and the best possible option was chosen. Attention to detail doesn't really describe the pure luxury this hotel provides. Character, history, luxury, service, etc. There are no flaws in the hotel, in the restaurants, in anything! The"large breakfast" was nothing short of amazing! There must have been at least 40 different parts to it. I didn't even eat one of the artisan breads because it was simply too beautiful to bite into! Had amazing venison for dinner, wife had amazing vegetarian salad. Spot-on perfect! The location is really great. Get up a little early and get some photos of the water at dawn. The light is incredible and it is so peaceful. The castle is a must see and the old town was delightful. The train to Paris... that's another thing. I'm really surprised that we didn't end up in Portugal or Siberia or something!!!
Genuine Hotels.com guest review
2 night trip Sep 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Lovely old hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great service, both staff and owners. Reasonably convenient to old town Heidelberg.
Genuine Hotels.com guest review
2 night family trip Aug 4, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Charming hotel and quiet location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is a little gem. We stayed for two nights this summer and wished we could have stayed for longer. The rooms were quiet, clean and comfortable. The staff were friendly and extremely helpful. All of them spoke perfect English. The breakfasts were plentiful and a gastronomic delight. The hotel is located in a quiet location and within walking distance of the old town. Easy parking was a benefit for us because we were touring around Germany. We would definitely stay here again.
Genuine Expedia guest review
Other trip Sep 18, 2014
Angela
GB
5.0 / 5Outstanding
"Wish we could have stayed longer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We only had a brief stay at this fabulous hotel near the centre of old Heidelberg. The rooms are some of the most beautiful we have ever used. The location is excellent on a quiet hill overlooking the river within easy walking distance of the old centre. The staff are attentive and superbly trained and the owners really involved in ensuring you have an unforgettable experience.
Genuine Expedia guest review
Other trip Jul 27, 2014
David
GB
3.0 / 5Good
"A little disappointing at the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Decorated by Laura Ashley in the 1980's and unchanged since so the hotel has a dated chintzy look. Taps, basins tiles etc are old and worn, it was far less luxurious than the other hotels on our trip yet cost more. Food was also expensive (dry goulash on a bowl of noodles 24 euro) and not nice. Perhaps all these things are a matter of taste and the hotel feel it worth preserving Laura's efforts - but we were both left feeling underwhelmed. Our room was promised to have a city or mountain view but through the net curtains all we could see was a narrow street and a garage block with some apartments that looked right at us - no view at all and a bit dark. It could be that Heidelberg is all expensive. The staff were pleasant and the place is certainly historic and about a 12 minute walk to town.
Genuine Hotels.com guest review
2 night romance trip May 12, 2014
Paul
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"很好的酒店"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
酒店位置稍微交通不便,但是个性化服务很好,比如房间门牌直接贴上谁谁谁的Room,还有送一小瓶葡萄酒和迎接欢迎小贺卡!
Genuine Hotels.com guest review
1 night business trip May 7, 2015
A Traveler
CN
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect breakfast and location - quiet but in nice walking distace to the city.
Genuine Hotels.com guest review
1 night trip Apr 22, 2015
Jens
NO
5.0 / 5Outstanding
"Historisk fantastisk"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Historisk fantastisk!
Genuine Hotels.com guest review
1 night trip Feb 23, 2015
Jan
DK
5.0 / 5Outstanding
"Ein Hotel zum erholen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Das Hotel befindet sich ca. 100 Meter vom Nekar entfernt, in einer sehr ruhigen Sackgasse und man ist zu Fuß in 15 Min. am Anfang der Altstadt. Auch kann man eine Stunde, oder mehrere Stunden (je nach Belieben) in der Botanik wandern. Man hat Kneipen, Restaurants, Museen und natürlich das Schloss in der unmittelbaren Umgebung. Das Essen in der Hirschgasse ist ausgesprochen gut- aber das sagen ja auch die Auszeichnungen aus. Die Suiten sind groß und sehr gemütlich eingerichtet und man spürt in jedem Moment und auf jedem Meter, die Ausstrahlung, die von diesem Hotel ausgeht. Seit 1472.... Und die Herzlichkeit der Belegschaft, die man bekommt, ist außerordentlich Familiär.
Genuine Expedia guest review
Other trip Jan 3, 2015
Marco
DE
5.0 / 5Outstanding
"小巧的精品酒店"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
酒店环境优雅舒适,走精品酒店的路线,房间不大但很温馨,很欧洲,特别是房间的布置和软装。更值得一提的是酒店的早餐一定要吃,食材新鲜,23欧的价格物超所值,而且小孩免费。酒店地理位置虽然离老城较远,但沿着Necker河漫步10几分钟就到,还能欣赏河边的美景,不错。就是价格小贵,但想想被欧洲酒店之星评选为五星级,这个价格也可接受。
Genuine Hotels.com guest review
1 night family trip Oct 1, 2014
Fang
CN
3.0 / 5Good
"Preisleistungsverhältnis stimmt hier nicht"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Schöne Gasträume, beim Frühstück fanden wir jedoch Spinnenweben in den Ecken der Fenster. Sehr alte Zimmer , die dringend renoviert gehören. Das Hotel möchte etwas besonderes darstellen, es gibt jedoch einige Mängel. Zuerst wurde das bestellte Bett für unseren Sohn vergessen, am nächsten Morgen wurde er dann beim Frühstück vergessen. Bett und Teller wurden zwar zügig nachgefordert, schön ist jedoch anders. Kinder bis 12 werden beim Frühstück nicht berechnet, als unser Sohn dann aber keinen Orangensaft und auch keinen Obstsalat bekam, dachten wir : Besser den halben Preis für Kinder berechnen und allen Familienmitgliedern das Gleiche hinstellen. Ist netter !
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
DE
5.0 / 5Outstanding
"ネッカー河の北の高級住宅地内に静かに佇んでいます。アットホームな歴史を感じるホテルです。"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
 オーナーの心配り化随所に感じられました。スタッフのサービスはとてもよく、癒される環境でした。残念なのはインターネット環境が悪く、5★なのに優良だったことです。また、部屋履きスリッパの用意がありませんでした。
Genuine Hotels.com guest review
3 night trip Sep 5, 2013
A Traveler
JP
4.0 / 5Excellent
"Bekväma sängar"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fantastiskt familjärt hotell, med mycket bekväma sängar!! Vi har bott där tidigare och bor gärna där igen!!
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
Napo
SE
4.0 / 5Excellent
"Lugnt och bra läge!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Gammalt rustikt familjehotell, mycket trevligt! Det som fattades var en takfläkt, det var otroligt varmt på rummet! (AC var ej att tänka på,det skulle förstöra både in och utsida på det lilla fina hotellet) Vi åker gärna dit igen!
Genuine Hotels.com guest review
1 night trip Jun 29, 2012
juni 2012
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip May 10, 2014
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 3, 2012
A Traveler
IE

TripAdvisor reviews for Hotel Die Hirschgasse Heidelberg

Overall rating:Based on 156 traveler reviews

Most recent traveler reviews:

Overall Rating
"A weekend in Heidelberg"
05/19/15 walkern Stuttgart
We went to Heidelberg to visit our Daughter who is living and studying there. We found the Hotel easily using the faithful SatNav. The hotel is situated on a steep hill, the open entrance leads onto a lovely courtyard where we parked under some pretty trees. The hotel looks very impressive; it has two entrances, one directly into the restaurant, and the other into the reception area. We were warmly welcomed and were offered a glass of Prosecco and canapés which was a lovely touch. Check in went smoothly. We were shown straight to our room on the second floor using a rickety old lift. We were shown into room 215 which is the “Blauer Saphir-Suite”. Another nice personal touch was that we had our own name plate. The hallways are starting to look their age. The décor in the room is very Laura Ashly and now starting to look a little dated. The internal doors in the room were badly scratched, dented and not acceptable when you look at the Hotel as a whole. The room was very quiet and looked onto a small internal garden. Another great touch was a personalized welcome bottle of wine. While unpacking we noticed that one of the wardrobes doors could not be fully opened because it hit the ceiling light. The bed was excellent and was drawn down at night. The shower was good but again the shower cubicle was very old with one of its hinges nearly hanging off, water seeped out onto the floor very badly. Breakfast was good but had a 23 Euro supplement and was served in the beautiful restaurant. Smoked Salmon was served on a slate plate, various breads, Tea or Coffee, fresh Orange juice, a selection of cheese and cold cuts as well as a small yogurt, muesli and a choice of eggs. The service was excellent. Strangely, the following day our family joined us for breakfast (an additional three people) but the same amount of food was served. Obviously this was not enough for five people, we asked for more food which came without any problem……very strange. The restaurant had an excellent menu and a very good reputation. We found the staff very pleasant and we would definitely dine in the restaurant next time we go. Our bedroom and hallway surroundings should have been of the same standard as the Restaurant decor
Overall Rating
"Gem of a middle age!"
04/25/15 Davit A
I was on a business trip and spent 3 nights in that gem. The hotel has 20 rooms and listed under luxury boutique hotels of the world deservingly. It is situated across old town Heidelberg, a short walk to the Alte Bruecke (old bridge). Built in 1472, it has a lot of history and the crew will be happy to explain it to you. I enjoyed waking up there with chirping birds and Neckar river's continuous humming sound. I have never eaten at the restaurant, however it was packed in the nights as Asparagus season has opened. Certainly worth for your buck with a lot of enjoyement.
Overall Rating
"Dreamy"
04/24/15 vlazaro Tucson, Arizona
We had never been to Germany, but a friend suggested Heidelberg and it ended up being one of our most memorable visits! We stayed here at the Hotel Die Hirschgasse Heidelberg in a room that fit all four of us. I will warn you it is much more expensive to travel as a group of 4 or more in Europe! But it was so worth it! The room reminded me of being in someone's comfortable house with exquisite linens, soft lighting and wonderful bath products-all Molten Brown- that they restocked every day whether you used them or not. We were starving from our journey from Paris and ventured down to the tavern/restaurant and you could just tell there was such an incredible history here. It was a cross between hunter's lodge and collegiate respite. Let me tell you to this day we talk about the asparagus and scallop soup we had there that afternoon! Another day we ate out in the garden and it was so dreamy fabulous the food was to die for-every bite was so savory and the wine was incredible. The staff was all incredible nice, as were all of the people of the town! They loved having our kids there and it made for an incredible stay. Right across the Hotel is the amazing castle that we spent all day at happily. Another day we visited the main drag, again right across the river and enjoyed amazing pastries, foods, coffees, an amazing chapel, very inexpensive leather goods and more! Oh yeah-the candy store is so, so FUN! Real gummy bears! We will stay here again when we return to Heidelberg.
Overall Rating
"Back to its best"
04/19/15 Roydw1944 Rugeley, United Kingdom
I visited this hotel in the 1980's just after refurbishment, and a few times during the 1990's and 2000's and the hotel began to show some wear and tear and I stopped using it. due to a no room at the inn, of my normal hotel in Heidelburg I chose the Hirschgasse, and I must say the hotel is back to its very best, the rooms are unique all of them of a different design, and to an excellent standard, the restaurant has gained a Michelin star and it us easy to see why. The staff are friendly and attentive, always keen to help I fealt very much at home. The history of the hotel, originally built in the 1400's is obvious throughout the building and really interesting. I thoroughly enjoyed my stay. The only reason I have not given it full marks is that the carpets in the hallways looked a little grubby, and the duvet on the bed was of a very high tog and was extremely warm, otherwise I give it 100% recommendation and will certainly visit again.
Overall Rating
"Great"
04/09/15 Lau M Escobar, Buenos Aires, Argentina
Umy experience there has been great, ive been in abussiness trip and had received a very good attention from the stuff. The breakfast was very good and the rooms a lot confortable. I deffinetly reccomend it.
Overall Rating
"Awesome!!!"
03/30/15 BrendaWisconson Wisconson
We had the most wonderful experience at Die Hirschgasse in Heidelberg. It was so neat to "check-in" and asked to have a seat and be offered a drink of water or lemonade and then also to be given a snack from the kitchen. There was a very nice conversation asking about our plans and then giving us information about the history of Heidelberg and suggestions of what to see. The room was wonderful and extremely comfortable. I would highly recommend a stay here. Thank you very much for such a nice time!!
Overall Rating
"Mixed feelings "
03/10/15 NatureGuyDECH Weil am Rhein
I am going be fair and honest in reviewing this hotel which I am current still in. 1. Location is not bad and easy access to public transportation and not far from old town 2. Nice place if you like to run along the run 3. Room is nice enough with good internet access 4. Staff is very friendly including the restaurants Negative 1. I was a bit surprised with the breakfast. I can not believe that the quality of food that was put in front of me. I am sure if anyone can eat it. It was absolutely the worst breakfast quality ever in any hotel of this type. I can not even look at the cheese and ham plate. Do you really eat that???? The breads this hotel served put an embarrassment on high quality German breads. Folks, get it right. Send some one the bakeries to pick up some fresh breads. Coffee was also so bad. I did drink it to be fair. They will charge 23 euro for the worst breakfast in the world. To be fair after complaining, they will remove it from my room. Don't eat breakfast if you are staying. Very disappointing. I have nightmares thinking the horrible breads, cheeses and ham by looking at them. Get it right folks.
Overall Rating
"Good hotel on the outskirts of Heidelberg"
02/08/15 Tor89 Moscow, Russia
Nice old hotel with its parking in the courtyard, a lift and a restaurant. The old town is about 10-15 minutes walk. Polite friendly staff, quite good room. But the price for the room somewhat overstated, and breakfast somewhat monotonous. In addition, in our room the toilet was very cold.
Overall Rating
"Authetic with the simple luxuries.."
01/24/15 KBradley Sydney
After travelling around almost all the south and east germany and switzerland we ended in Heidelberg staying at this little gem. I look for hotels that can give me an insight or experience in the local culture somehow without being touristy. I was let down by previous hotels on this trip that were just old not engaging, authetic or offering any local insights. Upon arriving we learnt the beautiful, romantic history of the hotel with genuine passion from the hostess. The romantic suite that they kindly gave us for my birthday celebrations was yes, older furniture but that made it classic! If you want new and modern then i'd suggest visiting asia pacific not historic central europe. The important things like a decent freshly made menu breakfast included, very comfortable beds & pillows, room temperature, a good shower, toilet and bathroom with good doors so you dont invade personal space if youre a couple who doesnt share everything (!), ample towels for girls who have long hair, quality bath products (nothing worse than bad shampoo!) - all coupled with personal touches that i wont spoil and let them be a surprise for you as they were for us. My only disappointment is we came when the restaurant with a michelin star was closed :( i could absolutely imagine it being a treat if the service and attention to detail is the same as the hotel. A big thank you to "Hostess M" who made us so very welcome! PS even in middle of winter the 2600 steps to old town from the hotel are delightful.. keep an eye out for the pad locks on the bridge and share in the hotels and heidelbergs romance!
Overall Rating
"What a let down"
01/12/15 Helen P Sydney, Australia
We based in this hotel for Christmas in Heidelberg including dinner at their much touted French restaurant on Christmas Eve. Our room had a musty awful smell. We put pot pouri around to try and get rid of it, but it was pretty entrenched. Our room looked onto a mud embankment and we couldn't even see part of the sky. The website makes this place sound close to everything, but it is a long walk to anything. There are no shops or cafes or anything within a 15 minute walk. This is really unfortunate given they don't give any tea or coffee making facilities in the rooms and charge room service rates should you want a coffee. Christmas Eve dinner was pleasant (but not great) food, but they made no effort to have it remotely festive or bring people together. Not so much as a Christmas cracker on our tables. We ended up leaving early and staying elsewhere because it was bringing us down being there. Give this place a miss.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews