This Hotel doesn't have individual air conditioner. Any heating/cooling switching needed to be done by receptionGenuine Hotels.com guest review
"Highly recommended hotel"
Super friendly staff, very attentive.Genuine Hotels.com guest review
"Best Stay in Madrid"
Ive been to Madrid 4 times, including a youth hostel and 3 hotels. By far, it was the best and most accommodating stay ... From courtesy to help to cleanliness (having stayed for almost two weeks), it was one of the better hotel experiences for the value of the stay.Genuine Expedia guest review
"good place to stay for shopping"
loved the location on a side street off Gran Via. walking distance to shopping and restaurants. no designated area to park your car while unloading on very narrow street. I thought the breakfast was too pricey and you had to pay for a shuttle to the airport. rates were reasonable.Genuine Hotels.com guest review
Comfortable, only wifi very slowGenuine Hotels.com guest review
"A very nice boutique hotel in Madrid!"
A very nice hotel that is trendy and well designed without trying too hard. I would definitely stay here on a return to Madrid.Genuine Hotels.com guest review
"Very nice hotel for the price"
The room had everything you expect of a 3 or 4 star hotel. Service was fine. My only complaint is that there isn't too much noise insulation and you can hear quite a bit that goes on in adjacent rooms and in the hallway. There really is no restaurant to speak of (limited room service) but that's not a problem since there are so many close by. (Try "In […] Situ" just down the street.) Read moreGenuine Expedia guest review
"Nice hotel but you won't get any sleep"
I'm a Spaniard and visit my country every year. I purposely chose a hotel near Gran Via because of how easy it is to move around and be close to all. This was my first time staying at this hotel. I thought the location was ok and the price was right. Unfortunately the windows are not sound-proof and we did not get any sleep at all. Anyone who has been […] in Spain knows we like to party until morning; so if that’s your plan you’ll be fine, but if you want to get some sleep so you can tour around during the day then stay away from this hotel. Also, do not pay for the breakfast buffet. It’s extremely expensive and you can get a much better deal at any cafeteria or bar nearby. Read moreGenuine Hotels.com guest review
Great location to main attraction, metro and buses. Few minutes walking to puerta del sol. In puerta del sol visit the Museo del jamon you can drink and eat for a really good price.Genuine Expedia guest review
"Clean, comfortable room near Gran Via"
The room was very clean and comfortable. The hotel is a quick walk to Gran Via, but the neighborhood around the hotel is sketchy. Late night / early morning the neighborhood is littered with transgender hookers - they were still out and about at 7am when my wife and I went out for an early morning walk. Other than the hookers walking the street, everything […] about the hotel was great. Read moreGenuine Hotels.com guest review
"Great place to stay"
met our expectations. clean, staff helpful, great overallGenuine Hotels.com guest review
Hotel location near Gran Via es excellent. The hotel is clean and most staff is friendly and helpful. We only had a receptionist at check in that the 2 times we had contact was not friendly and seem to feel that her job was not to be helpful with guests. Everyone else was wonderful.Genuine Expedia guest review
"Great location for seeing Madrid sights"
Within walking distance of everything I wanted to see. A friendly Starbucks around the corner on Grand Via. Hotel room clean and comfortable. Staff helpful and friendly. Close to Metro station which provided good access to airportGenuine Hotels.com guest review
"Stayed 3 times: Under renovation now"
I have enjoyed the location of this hotel, the cleanliness and the good prices in my stays. Unfortunately on this trip the hotel lobby was under renovation, only one elevator was in service and the rooftop was also under construction. Normally a good hotel and I am sure after the renovation it will be good again and back in service in all areas.Genuine Hotels.com guest review
Well presented hotel and a great location for the metro...Genuine Hotels.com guest review
Great hotel, great staff, excellent location, very large and quiet room. And a great breakfast with a lot of variety. Far exceeded our expectations.Genuine Expedia guest review
"Perfect location, great helpful staff"
I stayed in this hotel for nearly 2 weeks and enjoyed every night. Great location, close to anything and everything. Helpful staff. Clean neat room always well cleaned every day. Madrid was beautiful and this hotel was excellent. Thank you.Genuine Expedia guest review
"Amazing area and lobby. Adequate rooms."
Stay here if you want a good deal in an ideal location (you're ten seconds away from Gran Via and two minutes from the social hub of Malasana and great shopping along Fuencarral). The downstairs area and hallways have been amazingly refurbished but it appears they haven't touched the rooms. While clean and spacious they are still quite dated. This […] probably explains why the price is so competitive. Read moreGenuine Expedia guest review
"Nice hotel well situated"
This hotel is perfect for sightseeing in Madrid. It is comfortable if a little impersonal. We stayed a week there was an issue with our room due to me being disabled but i have to say it was dealt with very professionally by the manager and a suitable outcome was reached. The beds were comfortable and the rooms were spacious. We had breakfast once but […] i thought it was pretty mediocre for the price not a great choice. All in all a very enjoyable stay and if you are looking for something clean comfortable with no frills it is ideal Read moreGenuine Expedia guest review
"Nice hotel close to main areas of Madrid."
From check in to check out, this hotel met our needs and the staff were friendly and helpful. The rooms were super clean and serviced daily. The only areas for improvement were that additional lighting is required in the room as it was quite dark and a bed upgrade would be good as it was worn; however not to the extent to upset sleep.Genuine Expedia guest review
Location of hotel is great. Lobby is modern and fresh, however rooms are a little tired and dated. The staff is very friendly and accommodating.Genuine Hotels.com guest review
"Clean, modern Hotel in convenient location"
Upon arrival, all details were taken care of appropriately and this added value to my first solo travel experience. The staff were efficient, spoke good English (which was appreciated) and were pleasant and helpful. My room was large, clean, comfortable, air conditioned and provided usual amenities (such as a hair dryer, shampoo, etc. and refrigerator […] bar), at a good price. I appreciated its quiet location at night, while it was still only a block off the Gran Via where lots of people of all ages were shopping, strolling, and enjoying restaurants well into evening hours. Madrid is a very tourist and family friendly city. Read moreGenuine Expedia guest review
"Excellent location and Excellent hotel staff"
I was surprised when entering the door as it appeared to be a old factory and without all the gitz and glamour that normally goes with the front desk of the hotel.All staff were very helpful and spoke English. The front desk was a large table with old metal boxes for the storage of their bookwork. The rooms were excellent, quiet and no noise being transmitted […] from the passage or other rooms. Has a great sleep for the 2 nights. Breakfast was great with everything there to enjoy. I would stay there again and would advise any of my friends looking for a great hotel, great location to be the first choice for a matured couple. Read moreGenuine Hotels.com guest review
This hotel is located in the heart of Madrid. Close to everything from sites to shopping to great restaurants. Our room was facing the street and it did get a little noisy on some nights. Yet we would stay here again.Genuine Expedia guest review
"Interesting area, stylish hotel"
Dark corridor, but room good. Noisy all night (Saturday night) so don't get a street facing room if you have trouble sleeping through noise.Genuine Expedia guest review
"Great rate in central Madrid"
Comfortable beds, quiet, good size room, pleasant, helpful staff, walking distance to most attractions, excellent breakfast buffet at a good price. Some problems connecting to hotel Wi-Fi but problem was solved by staff.Genuine Expedia guest review
"4 star comfort at 3 star price."
5 star customer service. Hotel has all your needs if on a short break to the city. Breakfast excellent if you are looking for more than a coffee/croissant. Right where you need to be if on the tourist trail. Front rooms may be noisy but worth it for window gazing. All hotel staff were so helpful.Genuine Expedia guest review
"Great location, good value but very noisy"
The location of the hotel could not be better as it is literally walking distance from shopping, restsurants, coffee and metro. I liked the design of reception a lot! Don't opt in for breakfast if it is not included in the rate, The hotel has no noise insulators whatsoever! The type that makes you don't sleep at night from specially on weekends even […] though our room was on high floor. It's a shame because it is really a very good hotel! Read moreGenuine Hotels.com guest review
"Excellent hotel ideally situated"
Excellent hotel ideally situated for tourist and business travellers alike. First class rooms, excellent, happy, helpful staff. Although the hotel is situated adjacent to Gran Via - the equivalent of Oxford Street in London - the hotel was quiet with no traffic noise. Metro Station and buses are about a 2 minute walk from the hotel.Genuine Expedia guest review
"Great Location Offering Convenience and Quietness"
This hotel is very centrally located, just off Gran Via which is one of the busiest streets in Madrid. It is steps from the metro stop yet it is far enough from Gran Via so that it is fairly quiet, especially if you get an interior room. The hotel is close to everything.Genuine Expedia guest review
"Convianiant location to city center"
Good hotel, just ask for inside room on weekends.Genuine Hotels.com guest review
If I ever go to Madrid again, I'd definately love to stay in this hotel. Very nice hotel in a great area, very close to Gran Via station.Genuine Hotels.com guest review
"Recomendable al nivel calidad/precio"
Hotel muy bien ubicado y con un design hecho con mucho gusto. Al nivel de calidad/precio es muy recomendable ! Un saludoGenuine Hotels.com guest review
Hotel bem localizado, há uma quadra da principal avenida da cidade e de uma estação de metrô. Hotel limpo e confortável.Genuine Hotels.com guest review
"Fantastisk beliggenhed og hotelværelse :)"
Den bedste beliggenhed, stort rum og uden støj. Kanon hotel og deal til prisenGenuine Hotels.com guest review
"Fräscht hotell med kanonläge men usel service"
Fräscht, modernt hotell som ligger väldigt bra till på en tvärgata till Gran Via. Nära både tunnelbana och bussar. Rummet kunde varit lite större (dubbelrum). Vi hade ett fönster i rummet som var mot ett hålrum i mitten av hotellet, alltså inget solljus eller utsikt. Det gjorde oss inte så mycket då vi inte spenderade så mycket tid på rummet men visst […] hade det varit trevligt med fönster ut mot gatan. Å andra sidan slapp vi allt oljud utifrån då det ligger en del barer runt hotellet. Servicen i receptionen var usel med undantag från ett fåtal män som arbetade där. Kvinnorna var totalt ointresserade och verkade mest besvärade när man frågade något. När vi checkade in stod det inte på vouchern att vi hade frukost och vi fick tjafsa länge innan de besvärade sig med att kontrollera det i bokningssystemet. De tyckte att vi skulle kontakta de vi bokat med (hotels.com) för att de i sin tur skulle kontakta hotellet trots att det var så enkelt för dem att kolla upp. Frukosten var bra med varierat utbud men de fyllde inte på när något tog slut. Read moreGenuine Hotels.com guest review
"Pas mal mais situation de chambre à valider avant"
1ère nuit catastrophique avec beaucoup de bruits et chambre très mal insonorisée; après réclamation "musclée" nous avons obtenu une chambre donnant de l'autre côté ce qui nous a permis de dormir.Genuine Hotels.com guest review
Perfekt läge på hotellet för den slanten. Det som drar ner betyget lite är att deras WiFi är under all kritik. Går möjligtvis att kolla mail sporadiskt men räkna inte med att det fungerar varje gang.Genuine Hotels.com guest review
A estadia no Hotel foi excelente , tudo muito bom , localização , serviço, achamos o designer dos banheiros de excelente bom gosto e praticidade . Temos uma única reclamação , a falta de internet nos quartos e a dificuldade de entrarmos na internet na recepção , foi impossível .Genuine Hotels.com guest review
Se voltar a Madri, com certeza voltarei a ficar no hotel. Clean, arejado, muito limpo, funcionários agradáveis e educados e bastante prestativos.Local agradável e muito bem cuidado!!Genuine Hotels.com guest review
"Bon Design de l'accueil"
Chambre confortable mais à rénover...Genuine Hotels.com guest review
Excelente localizaçãoGenuine Hotels.com guest review
"quiet hotel in the noisy area"
Very quiet and refined room, nevertheless it is located in a noisy area in Madrid. If I have a time to go to Madrid for the second time, I will choose this hotel again :)Genuine Hotels.com guest review
"Hotel muy céntrico, limpio y personal servicial"
Al hotel se puede llegar en metro desde el aeropuerto de Barajas, solo hay que tener cuidado si el equipaje es pesado porque en la estación del hotel no hay escaleras eléctricas. La ubicación del hotel es única, desde que llegamos todo los recorridos los hicimos caminando ya que así se conoce más. El personal fue muy servicial, el check out era a las […] 12 y nuestro vuelo salía en la noche y tienen unas cajas metálicas con candados para guardar todo tu equipaje el tiempo que lo necesites. El desayuno bufet muy completo con huevo, carnes frías, pan dulce, quesos... realmente muy surtido. Las habitaciones no muy amplias pero con todo lo necesario. Tienen elevadores los pasillos muy elegantes. Por el precio que pagamos definitivamente lo considero excelente. Gracias por el servicio !!! Read moreGenuine Expedia guest review
"Bom, bem localizado, mas barulhento"
O Hotel está muito bem localizado, é novo e possue uma decoração muito agradável. Infelizmente, em seus arredores existem muitos bares que geram barulho até às 6h00 da manhã. Se você não se importa com isto é um ótimo hotel.Genuine Expedia guest review
"relacion precio / servicio"
buenaGenuine Hotels.com guest review
"Hotel centralissimo in stile "contemporaneo""
Posizione centralissima a pochi passi dalla Gran Via e dalla Stazione della Metro, ideale per raggiungere in 10-15 minuti a piedi moltissime tra le principali attrazioni turistiche. Ottimo e ricco breakfast con tortillas, frutta fresca, prosciutto, formaggi e dolci (ma da dimenticare il caffé e il cappuccino erogati dalla macchina a cialde!) Le camere […] sono spaziose e, nei piani alti, in parte rinnovate in uno stile modernissimo ma un po' freddo. Io ho preferito una stanza al 4° piano, decisamente più "calda" anche se con "vista" su un piccolo cavedio. Sconcertante la hall che un architetto d'avanguardia (?) ha disegnato ed arredato come fosse un un capannone di un antico stabilimento industriale. Il personale della reception - pur oberato di lavoro - si sforza di ascoltare e risolvere ogni problema. Intorno ci sono un sacco di ristorantini anche a buon mercato ma di qualità. Read moreGenuine Expedia guest review
"Hotel confortable y agrdable"
El personal fue muy atento y amable. Muy recomendableGenuine Expedia guest review
"Muy obscuras las habitaciones"
El hotel está bien, buena ubicación, pero la habitación muy obscura, solicité el cambio a otra pero me indicaron que todas las con camas matrimoniales eran iguales. Si esto es así deben reforzar la iluminación interior.Genuine Hotels.com guest review
"Very good position. Rooms are poor."
Very good position, a few steps from Gran Via. The hall is nice and very originally styled. Rooms are poor and old fashioned. Maybe 4 stars are a bit too much.Genuine Expedia guest review
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