All hotels in Madrid, Spain
1 room, 2 adults
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Calle Valverde 14-16, Madrid, Madrid, 28004, Spain, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 126 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.2
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4.0 / 5Excellent
"Great Location and Very Accommidating Staff"
This is a great hotel right off the Grand Via and not too far from Puerto del Sol and Plaza Mayor. The accommodations are up to American standards. Just don´t go there during Gay Pride Week as the party spills out into the street in front of the hotel until 5am. I got no sleep for two nights! But this is not reflective of the hotel and its staff as they were very accommodating with fresh towels and ice when requested and offering helpful information regarding tourists locations. I would stay here again.
Genuine Hotels.com guest review
6 night family trip Jun 30, 2015
Patricia
US
5.0 / 5Outstanding
"Very good experience"
Excellent location to gran via, noisy pub in the street in front of the hotel may bother you at night if you are not too tired and try to sleep well (I was so tired I could not care less).. Clean and comfortable, nice rooms.
Genuine Hotels.com guest review
1 night trip Jun 18, 2015
Dan
US
3.0 / 5Good
"Good but could be better."
Internet speeds were the worst I have ever encountered in my life after having experienced 56 kbps speeds, spend to much time waiting. The neighborhood is not the cleanest but is safe however and very close to one of the major avenues in Madrid. Some of the rooms oversee the street which is next to three bars and is noisy although, they have rooms without a view which are extremely quiet regardless of the racket outside. The employees quite helpful.
Genuine Hotels.com guest review
3 night romance trip May 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Staff are all so kind."
So convenient and comfortable. It was second time and I will choose here again.
Genuine Expedia guest review
Other trip Mar 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Good Madrid hotel"
Right off Grand Via. Love the neighborhood
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Laura
US
4.0 / 5Excellent
"Deco hotel"
Very confortable and the bfast ok, right next to the hotel is a disco that open weekends
Genuine Expedia guest review
Other trip Feb 17, 2015
fer
US
4.0 / 5Excellent
"Clean Hotel"
This Hotel doesn't have individual air conditioner. Any heating/cooling switching needed to be done by reception
Genuine Hotels.com guest review
4 night romance trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly recommended hotel"
Super friendly staff, very attentive.
Genuine Hotels.com guest review
11 night business trip Oct 19, 2014
Marcelo
US
5.0 / 5Outstanding
"Best Stay in Madrid"
Ive been to Madrid 4 times, including a youth hostel and 3 hotels. By far, it was the best and most accommodating stay ... From courtesy to help to cleanliness (having stayed for almost two weeks), it was one of the better hotel experiences for the value of the stay.
Genuine Expedia guest review
Other trip Oct 19, 2014
Paul
US
5.0 / 5Outstanding
"good place to stay for shopping"
loved the location on a side street off Gran Via. walking distance to shopping and restaurants. no designated area to park your car while unloading on very narrow street. I thought the breakfast was too pricey and you had to pay for a shuttle to the airport. rates were reasonable.
Genuine Hotels.com guest review
1 night trip Oct 13, 2014
zoe
US
4.0 / 5Excellent
Comfortable, only wifi very slow
Genuine Hotels.com guest review
2 night trip Oct 1, 2014
Chrissy
US
5.0 / 5Outstanding
"A very nice boutique hotel in Madrid!"
A very nice hotel that is trendy and well designed without trying too hard. I would definitely stay here on a return to Madrid.
Genuine Hotels.com guest review
2 night romance trip Sep 2, 2014
Ken
US
4.0 / 5Excellent
"Very nice hotel for the price"
The room had everything you expect of a 3 or 4 star hotel. Service was fine. My only complaint is that there isn't too much noise insulation and you can hear quite a bit that goes on in adjacent rooms and in the hallway. There really is no restaurant to speak of (limited room service) but that's not a problem since there are so many close by. (Try "In Situ" just down the street.)
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel but you won't get any sleep"
I'm a Spaniard and visit my country every year. I purposely chose a hotel near Gran Via because of how easy it is to move around and be close to all. This was my first time staying at this hotel. I thought the location was ok and the price was right. Unfortunately the windows are not sound-proof and we did not get any sleep at all. Anyone who has been in Spain knows we like to party until morning; so if that’s your plan you’ll be fine, but if you want to get some sleep so you can tour around during the day then stay away from this hotel. Also, do not pay for the breakfast buffet. It’s extremely expensive and you can get a much better deal at any cafeteria or bar nearby.
Genuine Hotels.com guest review
2 night trip Jun 12, 2014
MERobins
US
4.0 / 5Excellent
"Great location"
Great location to main attraction, metro and buses. Few minutes walking to puerta del sol. In puerta del sol visit the Museo del jamon you can drink and eat for a really good price.
Genuine Expedia guest review
Other trip Jun 19, 2014
A Traveler
US
4.0 / 5Excellent
"Clean, comfortable room near Gran Via"
The room was very clean and comfortable. The hotel is a quick walk to Gran Via, but the neighborhood around the hotel is sketchy. Late night / early morning the neighborhood is littered with transgender hookers - they were still out and about at 7am when my wife and I went out for an early morning walk. Other than the hookers walking the street, everything about the hotel was great.
Genuine Hotels.com guest review
2 night trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
met our expectations. clean, staff helpful, great overall
Genuine Hotels.com guest review
3 night romance trip May 20, 2014
Norm and Paige
US
3.0 / 5Good
We stayed in Madrid prior to our River Cruise. The hotel was close to shopping and a number of restaurants. It is located in the guy and prostitute area but we were not bothered by either and we felt very safe. I think the star ratings in Europe are much different than North American and the standards are not as high. Overall it was adequate.
Genuine Venere guest review
Other trip May 26, 2014
A Traveler
US
4.0 / 5Excellent
Nice, clean, modern reception area and quiet bedrooms. The staff was very helpful and efficient.
Genuine Venere guest review
Other trip May 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
Hotel location near Gran Via es excellent. The hotel is clean and most staff is friendly and helpful. We only had a receptionist at check in that the 2 times we had contact was not friendly and seem to feel that her job was not to be helpful with guests. Everyone else was wonderful.
Genuine Expedia guest review
Other trip May 1, 2014
Rhita
US
5.0 / 5Outstanding
"Great location for seeing Madrid sights"
Within walking distance of everything I wanted to see. A friendly Starbucks around the corner on Grand Via. Hotel room clean and comfortable. Staff helpful and friendly. Close to Metro station which provided good access to airport
Genuine Hotels.com guest review
3 night family trip Mar 11, 2014
A Traveler
US
3.0 / 5Good
"Stayed 3 times: Under renovation now"
I have enjoyed the location of this hotel, the cleanliness and the good prices in my stays. Unfortunately on this trip the hotel lobby was under renovation, only one elevator was in service and the rooftop was also under construction. Normally a good hotel and I am sure after the renovation it will be good again and back in service in all areas.
Genuine Hotels.com guest review
3 night trip with friends Feb 24, 2014
Dan
US
3.0 / 5Good
The hotel has no printer for host. Also IT has no relaxation áreas. In fact , IT was no a 4 star hotel
Genuine Venere guest review
Other trip Sep 23, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel"
Very nice hotel. Great location, in walking distance to everything. There is free wifi in the lobby which is convenient. Madrid was amazing!!!
Genuine Expedia guest review
Other trip Oct 5, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Good hotel but noisey area"
I stayed in the hotel for 5 nights. I asked for a room with a view and was given a room on the first floor facing the road. The room was comfortable and clean but bit dated ...the problem was mainly from the noise from the two bars and club under my window specially aftet 2 am until 6 or even 7 in the morning. I would recommend the hotel if you don't mind the noise
Genuine Hotels.com guest review
5 night trip May 20, 2015
A Traveler
GB
5.0 / 5Outstanding
"Arty hotel in centre of Madrid"
Staff were very helpful and the room was good but the outstanding memory is the interesting arty warehouse feel to the lobby. Very quirky and intriguing. Enjoyed our stay.
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2015
Stephen
GB
5.0 / 5Outstanding
"Madrid Wedding"
Comfortable hotel, excellent rooms, but a little small, very friendly helpful staff, good wine and food, great location for seeing Madrid ... not much else to say really other than I would definitely recommend it.
Genuine Hotels.com guest review
3 night family trip Apr 10, 2015
Brian
GB
4.0 / 5Excellent
"A needed getaway"
We had dinner at the restaurant because we were both too sick to venture out and it was delicious! Really good value for a hotel restaurant too. The breakfast buffet was just as good. Only criticism is the mattress wasn't great and the room decor dated compared to the lobby. The staff were all very friendly and helpful.
Genuine Hotels.com guest review
1 night romance trip Mar 15, 2015
Zoe
AU
5.0 / 5Outstanding
"Everything positive"
Friendly staff, cleaned room, cool hotel, close to everything, helpful. Very happy and definitely worth the money.
Genuine Expedia guest review
Other trip Mar 3, 2015
tobias
GB
4.0 / 5Excellent
"Perfectly acceptable but not outstanding"
Good central location off Gran Via and very close to metro but about 50m down a slightly shabby side street. Décor in lobby very arty and cutting edge but rooms plain and traditional. Fixtures and fittings showing some signs of wear but clean and well maintained. Staff very helpful, left luggage service excellent.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
Steven
GB
5.0 / 5Outstanding
"Overnight stay..."
Well presented hotel and a great location for the metro...
Genuine Hotels.com guest review
1 night business trip Sep 21, 2014
Mark
GB
5.0 / 5Outstanding
"Great time"
Great hotel, great staff, excellent location, very large and quiet room. And a great breakfast with a lot of variety. Far exceeded our expectations.
Genuine Expedia guest review
Other trip Sep 20, 2014
herb
CA
4.0 / 5Excellent
"Perfect location, great helpful staff"
I stayed in this hotel for nearly 2 weeks and enjoyed every night. Great location, close to anything and everything. Helpful staff. Clean neat room always well cleaned every day. Madrid was beautiful and this hotel was excellent. Thank you.
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
AU
4.0 / 5Excellent
"Amazing area and lobby. Adequate rooms."
Stay here if you want a good deal in an ideal location (you're ten seconds away from Gran Via and two minutes from the social hub of Malasana and great shopping along Fuencarral). The downstairs area and hallways have been amazingly refurbished but it appears they haven't touched the rooms. While clean and spacious they are still quite dated. This probably explains why the price is so competitive.
Genuine Expedia guest review
Other trip Sep 3, 2014
Joe
GB
4.0 / 5Excellent
"Nice hotel well situated"
This hotel is perfect for sightseeing in Madrid. It is comfortable if a little impersonal. We stayed a week there was an issue with our room due to me being disabled but i have to say it was dealt with very professionally by the manager and a suitable outcome was reached. The beds were comfortable and the rooms were spacious. We had breakfast once but i thought it was pretty mediocre for the price not a great choice. All in all a very enjoyable stay and if you are looking for something clean comfortable with no frills it is ideal
Genuine Expedia guest review
Other trip Aug 30, 2014
pauline
GB
4.0 / 5Excellent
"Nice hotel close to main areas of Madrid."
From check in to check out, this hotel met our needs and the staff were friendly and helpful. The rooms were super clean and serviced daily. The only areas for improvement were that additional lighting is required in the room as it was quite dark and a bed upgrade would be good as it was worn; however not to the extent to upset sleep.
Genuine Expedia guest review
Other trip Aug 26, 2014
Lisa
AU
5.0 / 5Outstanding
"Nice stay"
Location of hotel is great. Lobby is modern and fresh, however rooms are a little tired and dated. The staff is very friendly and accommodating.
Genuine Hotels.com guest review
2 night trip Aug 11, 2014
A Traveler
CA
5.0 / 5Outstanding
"Clean, modern Hotel in convenient location"
Upon arrival, all details were taken care of appropriately and this added value to my first solo travel experience. The staff were efficient, spoke good English (which was appreciated) and were pleasant and helpful. My room was large, clean, comfortable, air conditioned and provided usual amenities (such as a hair dryer, shampoo, etc. and refrigerator bar), at a good price. I appreciated its quiet location at night, while it was still only a block off the Gran Via where lots of people of all ages were shopping, strolling, and enjoying restaurants well into evening hours. Madrid is a very tourist and family friendly city.
Genuine Expedia guest review
Other trip Aug 9, 2014
A Traveler
CA
5.0 / 5Outstanding
"Excellent location and Excellent hotel staff"
I was surprised when entering the door as it appeared to be a old factory and without all the gitz and glamour that normally goes with the front desk of the hotel.All staff were very helpful and spoke English. The front desk was a large table with old metal boxes for the storage of their bookwork. The rooms were excellent, quiet and no noise being transmitted from the passage or other rooms. Has a great sleep for the 2 nights. Breakfast was great with everything there to enjoy. I would stay there again and would advise any of my friends looking for a great hotel, great location to be the first choice for a matured couple.
Genuine Hotels.com guest review
2 night family trip Jul 27, 2014
bob 25144
AU
4.0 / 5Excellent
"Well situated"
This hotel is located in the heart of Madrid. Close to everything from sites to shopping to great restaurants. Our room was facing the street and it did get a little noisy on some nights. Yet we would stay here again.
Genuine Expedia guest review
Other trip Jul 26, 2014
Daniel
CA
4.0 / 5Excellent
"Interesting area, stylish hotel"
Dark corridor, but room good. Noisy all night (Saturday night) so don't get a street facing room if you have trouble sleeping through noise.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great rate in central Madrid"
Comfortable beds, quiet, good size room, pleasant, helpful staff, walking distance to most attractions, excellent breakfast buffet at a good price. Some problems connecting to hotel Wi-Fi but problem was solved by staff.
Genuine Expedia guest review
Other trip May 17, 2014
Doug
CA
5.0 / 5Outstanding
"4 star comfort at 3 star price."
5 star customer service. Hotel has all your needs if on a short break to the city. Breakfast excellent if you are looking for more than a coffee/croissant. Right where you need to be if on the tourist trail. Front rooms may be noisy but worth it for window gazing. All hotel staff were so helpful.
Genuine Expedia guest review
Other trip May 8, 2014
Ian
GB
3.0 / 5Good
"Great location, good value but very noisy"
The location of the hotel could not be better as it is literally walking distance from shopping, restsurants, coffee and metro. I liked the design of reception a lot! Don't opt in for breakfast if it is not included in the rate, The hotel has no noise insulators whatsoever! The type that makes you don't sleep at night from specially on weekends even though our room was on high floor. It's a shame because it is really a very good hotel!
Genuine Hotels.com guest review
8 night trip Apr 17, 2014
A Traveler
IE
5.0 / 5Outstanding
"Excellent hotel ideally situated"
Excellent hotel ideally situated for tourist and business travellers alike. First class rooms, excellent, happy, helpful staff. Although the hotel is situated adjacent to Gran Via - the equivalent of Oxford Street in London - the hotel was quiet with no traffic noise. Metro Station and buses are about a 2 minute walk from the hotel.
Genuine Expedia guest review
Other trip Apr 5, 2014
Lou
GB
4.0 / 5Excellent
"Great Location Offering Convenience and Quietness"
This hotel is very centrally located, just off Gran Via which is one of the busiest streets in Madrid. It is steps from the metro stop yet it is far enough from Gran Via so that it is fairly quiet, especially if you get an interior room. The hotel is close to everything.
Genuine Expedia guest review
Other trip Feb 6, 2014
Albert
CA
5.0 / 5Outstanding
"Convianiant location to city center"
Good hotel, just ask for inside room on weekends.
Genuine Hotels.com guest review
3 night trip Jan 17, 2014
Yogi6869
GB
4.0 / 5Excellent
"Hotels in Spain."
What is it with hotels in Spain, no kettle facilities in the room means no tea or coffee.
Genuine Expedia guest review
Other trip Mar 12, 2013
Pablo
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Très bon rapport qualité/prix."
Hotel au cœur de Madrid. Très bon rapport qualité/prix. Je recommande. Le seul bémol, la rue sur laquelle elle est située laisse à désirer et le déjeuner n'offre pas grand choix.
Genuine Hotels.com guest review
3 night romance trip Jul 19, 2015
A Traveler
CA
4.0 / 5Excellent
Stylat men väl fungerande hotell. Perfekt läge.
Genuine Hotels.com guest review
3 night romance trip Jul 9, 2015
Christer
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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