Score breakdown (from 2 reviews)
The following reviews were posted by hotels.com guests from other countries:
Vicinissimo sia ai mezzi di trasporto (metro, treni, pullman) sia al centro storico, raggiungibile a piedi in una manciata di minuti.
Genuine Expedia guest review
Response by Tourist House Ostiense
Grazie della vostra opinione ci aiuta a fare meglio il nostro lavoro ed a migliorare l'accoglienza.
satisfactoria atencion personalizada, con todas las comodidades, un poco retirado del metro pero vale la pena.
Genuine Hotels.com guest review
Response by Tourist House Ostiense
grazie per la tua opinione.
TripAdvisor reviews for Tourist House Ostiense 1
Overall rating:TripAdvisor Traveller Rating: 2.5Based on 8 traveler reviews
Most recent traveler reviews:
The girl who checked us was very pleasant and helpful with lots of instructions. But from thereon it was not as good! Apartment was quite dirty and very dated with mismatching utensils and crockery thrown together. Everything had the appearance that it was just about to fall apart and there was not much space around the place for 5 of us. The computer for the internet was quite slow so having our own was quite handy! Gave up trying to find the TV stations as instructions were in Italian. The plus side is that it is very quiet as the unit is away from the main street and that was a big plus. Is a fair walk to the Metro and shops. If you are not too fussed about cleanliness and appearance then it would not be a huge problem.
I was taken to a different apartment to the one on the internet which was of a much lower quality and when i complained that the televsion didn't work I was yelled at by the owner and told to leave. It was a very unpleasent experience, especially as I was travelling with a young child. I did decide to leave and then the owner charged the full amount of my stay to my debit card. We had to find new accomodation at short notice and now i will have to go through legal procedings to get my money back. is this what you want from your holiday??????
Located outside the walled area of Rome so from the airport you will pay a bit more for a taxi than 30 euros. We paid 36 from CIA Ciampino; friends paid 60 from FCO but they were ripped off. Shouldn't be paying more than 40 we were told.
We stayed at this self-catering apartment for 6 nights. Great sized two-bedroom apartment just right for 6 people.
Located conveniently between two train stations (Ostiense and Garbatella), not too many stops away from Termini. It took us 25 minutes to walk to the Ostiense station with all our luggage, but we did this to save on taxi fare.
We arrived at night thus giving a bad impression of the area as there was a lot of graffitied walls and rubbish on the ground, it didn't feel so safe for us at night but since we were in a large group we felt ok. In saying that the area seemed dangerous, the apartment itself felt very safe and overall great value for money. It was quite clean but there were no sheet changes or towel changes so for a stay any longer that might become more of an issue.
The free wireless internet was useful so bring along your laptop because the desktop computer was old and slow.
Just about 10 minute walk from the hotel is a really nice Chinese restaurant, across the road from Garbatella train station. Highly recommended, it was very busy on the Friday night and food is very cheap.
Agree with other review - THR was a spacious, reasonably clean and well located place to stay.
It takes about 10-15 minutes to walk to the metro & station which only take about 5 minutes to get you to anywhere a tourist might want to go.
The apartment we stayed in was accurately portrayed on the website & had free broadband access.
Agree about having no hot water but it only happened on the 1st day. As we quickly learnt to have a 2 minute shower.
Agree about Renato - he needs to learn to give people their personal space. I'm sure he meant well though! But once he left the apartment he didn't annoy us again the whole time we were there. So if you can handle a very detailed run down of an apartment that really isn't all that big then you should stay here but be prepared to have very short showers.
Overall the THR was a specious, reasonably clean and well located place to stay if you have a car (dont even think about staying any closer if you have a car). The appartment we stayed in was accurately portrayed on the website (book through the owners website and he will give you 20% off the price quoted on romeby.com), had free broadband access and secure parking.
Unfortunately the appartment also had no hot water. A 3 night stay in Rome with only cold showers is a pretty painful experience.
The most annoying factor however, in staying at the THR is dealing with its owner. Renato, the owner, is frequently overbearing and intrusive and has no idea about giving guests a bit of "personal space".
ottima posizione per visitare Roma ma per il resto... mancava il bidet nel bagno nonostante nelle foto si vedesse. La TV non funzionava. Frigo trovato sporco con avanzi di cibo di precedenti permanenze!! Anche la cucina a gas non dava affidamento. Nel sito si pubblicizzava colazione a buffet ma di quello nemmeno l'ombra. Alle mie rimostranze con titolare mi ha detto che non era compresa e quando gli ho fatto vedere il sito sul mio pc ha dichiarato di non essere il suo sito nonostante foto indirizzi e contatti corrispondevano . Di positivo solo internet che funzionava bene, camere e lenzuola pulite. da evitare!!!
sgradita sorpresa nel constatare che nel bagno mancava il bidet(c'erano solo le tracce dei tasselli nel pavimento e gli attacchi nel muro), nonostante nelle foto pubblicate, si vedesse molto chiaramente. La TV non funzionava. Scarsa dotazione di pentolame in cucina. Ogni volta che il frigorifero si fermava, sembrava che cascassero delle pentole per terra, e di notte, durante il sonno, c'era da prendere uno spavento.
Io e la mia famiglia abbiamo trcsorso una bellissima vacanza a Roma anche grazie alla cortesia dei gestori di Tourist Hosue Ostiense. L'appartamento è confortevole, in zona tranquilla e poco costosa ma vicinissimo alla metro e in particolare al Colosseo. Abbiamo potuto usufruire gratuitamente di molti servizi (internet, aria condizionata, tv...). Lo consiglio a tutti!
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