All hotels in Florence, Italy
1 room, 2 adults
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Via Faenza 56, Florence, FI, 50123, Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 108 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.7
  • Condition
    3.5
  • Neighborhood
    4.2
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5.0 / 5Outstanding
"Nice stay"
Only 1 key per room is a bit restrictive for us, as we are 4 people. But except this, it's very good:) the beds are very comfortable :)
Genuine Hotels.com guest review
2 night trip with friends Sep 18, 2015
jin
US
4.0 / 5Excellent
"Live in the last century ."
What can I say since I am not from 18th century . Hotel staff was really helpful gave accurate directions . But this facility is really old ( built in 17th?) and very hard to spot . Hotel had to call a driver to pick up and store my car .
Genuine Hotels.com guest review
1 night family trip Jul 22, 2015
MICHAEL
US
5.0 / 5Outstanding
"Good service"
Pleasant
Genuine Hotels.com guest review
1 night family trip Jul 29, 2015
Jose
US
4.0 / 5Excellent
"Great hotel 3 blocks from train station."
Excellent place. Wonderful owner and management. Wifi signal is weak in rooms (in mine at least), so beware. Be careful: hotels.com's default is for 2 people, and unless you change this you will pay for a double room (as I did).
Genuine Hotels.com guest review
1 night business trip Jul 17, 2015
A Traveler
US
4.0 / 5Excellent
"Clean but a bit outdated"
The Azzi is a very convenient location to the Florence Train station. We enjoyed our stay. It is close walking distance to the sights of Florence. The room was clean, the breakfast is simple but good. The room was a bit outdated but we were comfortable.
Genuine Hotels.com guest review
2 night romance trip Sep 21, 2014
Phil
US
4.0 / 5Excellent
Had a great time, thank you for your service.
Genuine Hotels.com guest review
2 night romance trip Sep 20, 2014
A Traveler
US
5.0 / 5Outstanding
Nice,clean,every morning à violoncenist plays in the lounge,i was agreably surprised.
Genuine Venere guest review
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel Close to Main Attractions"
When we arrived at the hotel we were told we had to move to another room, a two star part of the building from the three star room we had booked, due to some emergency work being done in that area of the hotel. The front office staff were apologetic and informed us that we could move back to a three star room after the first night if we so chose. We did like the room they gave us however; it had a nice balcony on rear side of the building, it was roomy, quiet and with a two star price. The staff did show us a three star room on the second day but we decided to stay put. We liked our stay overall. The buildings in that area of the city are very old and it seemed that constant upkeep and upgrade of the facilities was ongoing. Being in the hospitality field myself I understand this as necessary but also how it might appear to guests who are primed to expect perfection. The staff was polite and accommodating. The breakfast was adequate and could have been better as I have read plenty of complaints from US travelers in that part of the world. However, it was fine for us. I always asked for coffee (or espresso as we called it in US) and it was prepared from the staff on the spot.
Genuine Expedia guest review
Other trip Jun 1, 2014
Ridvan
US
4.0 / 5Excellent
Low-budget hotel in the hostel area near the train station. Room was very small (typical). Rooms and bathrooms had been nicely redone about a year ago. Staff was very friendly and helpful. Even made us an espresso when we checked-out before breakfast began. Was fine for one night with an early flight.
Genuine Venere guest review
Other trip May 23, 2014
A Traveler
US
4.0 / 5Excellent
Hotel Azzi offered an almost perfect stay. Lovely breakfast, super clean rooms, very comfortable, incredible value, great location (only a few minutes' walk - not uphill or downhill or anything like that - to the sights like the Duomo and the Uffizi, Accademia, river, etc, and about 3 minutes away from the station), and helpful staff. The only annoying thing was that the internet in our room was not working, for the entirety of the 5 days when we were there, which was incredibly annoying - but at least the internet near the reception worked well and there were comfy sofas to sit on while we used the wi-fi. Still highly recommended overall - and amazing restaurants right next to the hotel too.
Genuine Venere guest review
Other trip Dec 15, 2013
A Traveler
US
3.0 / 5Good
nearby train statiton and centrum. but room is old and shower door was broken and AC is not working.
Genuine Venere guest review
Other trip Dec 12, 2013
A Traveler
US
2.0 / 5Fair
Rooms tagged "dependence" are actually in the building on the other side of the street. General heating of the rooms in that building seems to be turned on only twice, a few hours in the morning and a few hours in the evening, certainly not enough to bring and maintain the big room I was in to an acceptable temperature.
Genuine Venere guest review
Other trip Dec 5, 2013
A Traveler
US
3.0 / 5Good
We expected the hotel to be old but the furniture in the room was ancient. The wardrobe would not shut and the paint was peeling off in handfuls. The leg fell off the bedside table. (The bed was comfortable and fine.) The shower fitting was very old and the en suite very cramped. The broken toilet seat was replaced without our having to ask - well done! We did not really mind these oddities. However, we were very disturbed by mechanical banging on the wall from the next room. I think it was due to the plumbing. Somehow a few hungry mosquitoes got in. The staff were very helpful, breakfast was very good and the atmosphere was very friendly. The building was interesting.
Genuine Venere guest review
Other trip Nov 6, 2013
A Traveler
US
4.0 / 5Excellent
Good location to walk around city - Very quiet room -
Genuine Venere guest review
Other trip Sep 30, 2013
A Traveler
US
4.0 / 5Excellent
"great location"
very good location with great access to sights. great bistro 2 blocks away. train station 3 minute walk.
Genuine Expedia guest review
Other trip Sep 23, 2013
JB
US
1.0 / 5Poor
"No stars hotel"
Hotel was impossible to get to The location was great but that was it It was dingy and not maintained The room had a very bad sewer smell
Genuine Hotels.com guest review
1 night family trip Sep 17, 2013
Carmen
US
4.0 / 5Excellent
Perfect location to visit all the actraction of the city
Genuine Venere guest review
Other trip Sep 17, 2013
A Traveler
US
2.0 / 5Fair
Very small room, with an extra-small size bed for avarage adults (I'm 1.81m tall). The furniture is scanty; no curtains at the windows (namely: either you strip in front of the courtyard or you forget about daylight. Breakfast is not served on the terrace. Pictures have nothing to do with where I stayed. Staff is unable to offer basic information on Florence, except for passing you a map.
Genuine Venere guest review
Other trip Sep 16, 2013
A Traveler
US
4.0 / 5Excellent
"Hotel in the heart of Florence"
Friendly hotel staff that spoke english. Difficult to find at first, but once we found it we realized how close it was to all the sites within Florence. Walking distance to the main train station, the Duomo, museums, Ponte Vecchio piazza & bridge, Petti Palace, San Lorenzo market, and numerous restaurants. Room was clean, but an older property. Hotel offered complimentary breakfast, but we didn't get a chance to try it.
Genuine Expedia guest review
Other trip Sep 6, 2013
Jolene
US
2.0 / 5Fair
"not a 3 star"
Good location, close to train station, old hotel . Room was a good size but nothing else!! there was no place in the bathroom or shower to put your stuff. No refrigerator, we asked front desk for ice, they did not have any !! send us to close by bar to get ice. Day time front desk was less than helpfull.No elevator, so you have to carry your luggage up the steps. Breakfast was very limited and statred at 8;00 Am.This at best wil be a two star hotel. If you just need a room to sleep this will be a choice.
Genuine Hotels.com guest review
1 night trip Jul 3, 2013
mary
US
3.0 / 5Good
"Good"
After deciding to leave a terrible hotel we were glad to find Azzi. The staff has been very accommodating & kind. The room was relatively new & very tidy; however, note that the air-conditioner is Europe cooling so don't expect to sleep comfortably in hot seasons. Overall, we enjoyed our stay and would recommend it! Breakfast was fabulous, location excellent & staff exceptionally helpful....all these a plus!
Genuine Hotels.com guest review
2 night business trip Jun 21, 2013
Storey
US
3.0 / 5Good
Very funky in the older part. The newer parts are quite modern. The showers were an adventure but a bit fun with all the water gadgetry. Very noisy all night on the street below our window. A concrete pumper ran all day non stop out side our room, but that's not the hotels fault. Great location: short walk to train station, and the tourist stuff. Their recommended restaurant around the corner was non tourist and very good!
Genuine Venere guest review
Other trip Jun 1, 2013
A Traveler
US
5.0 / 5Outstanding
All ok
Genuine Venere guest review
Other trip Mar 6, 2013
A Traveler
US
5.0 / 5Outstanding
"very good breakfast"
This hotel exceeded our expectations.
Genuine Hotels.com guest review
2 night romance trip Feb 18, 2013
A Traveler
US
4.0 / 5Excellent
I stayed for two nights, in a single room. I was in Florence to take national examinations. The staff are very welcoming, friendly and useful, in every requirement I had. Breakfast is good, and the atmosphere of the common area is nice and communal. The only problem I had was a large building site just facing the rooms. This was very noisy, but not the fault of the hotel, and only a temporary situation. I asked for the room to be changed and this was promptly done. One thing I missed is more desk space for studying. For a holidays stay instead it would have been perfect.
Genuine Venere guest review
Other trip Feb 21, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Would stay again 100%"
Right around the corner from piazza San Marco a 1 minute walk if that,good sized room for the 4 of us 2 adults and 2 teenagers, Serviced every day and the breakfast was excellent and the staff were the best so far on our entire trip.
Genuine Hotels.com guest review
2 night family trip Dec 17, 2015
Tracy
AU
4.0 / 5Excellent
"Clean rooms, good breakfast, helpful staff."
Stayed here in late September with my wife. As we flew I into Pisa and were getting the Terravision coach transfer (which I'd highly recommend) I wanted somewhere close to the SMN train station which is the drop off & pick up point. As hotel Azzi is a short walk it fitted the bill perfectly. We were met on arrival by the friendly and helpful receptionist who gave us good directions to the major sights. The room was clean and the shower was nice and powerful. Breakfast was a cold buffet which included the usual suspects including lovely fresh bread and rolls. As we have a good breakfast which takes us through the day this was ideal. Check out was very quick, just be sure to have enough cash for the 3.50 per person per night city tax. If you turn left out of the hotel there is a lovely cafe on your left at the corner with Via Nazionale serving really fresh sandwiches and pastries and their chianti is lovely! Overall if you want a reasonably priced hotel in an excellent location then in my opinion you can't go far wrong with Hotel Azzi.
Genuine Hotels.com guest review
2 night romance trip Sep 26, 2015
John
GB
5.0 / 5Outstanding
Stefano and Brid are excellent hosts and we can highly recommend the guest house
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
GB
4.0 / 5Excellent
"Great location"
Hotel is close to train station, walking distance to all sites. Free breakfast and wifi included.
Genuine Expedia guest review
Other trip Oct 10, 2014
peter
CA
4.0 / 5Excellent
"Nice hotel very conveniently located."
The staff were wonderful and the hotel wing we were in had been upgraded. No elevator but we were given second floor (1st in Europe) so no problem. Anything higher would have been. Very good breakfast. Best was location-easy walk to everything and close to train station for tours or side trips. The street itself is mainly a pedestrian mall so quiet at night- a big plus for Florence. Good restaurants nearby. We would stay again.
Genuine Expedia guest review
Other trip May 28, 2014
shalmar
CA
4.0 / 5Excellent
"great location for sightseeing"
Very nice rooms. Average breakfast
Genuine Hotels.com guest review
2 night trip Jun 27, 2013
Biker
GB
3.0 / 5Good
"good central location"
good for the purpose of our stay
Genuine Hotels.com guest review
2 night trip Jun 27, 2013
A Traveler
GB
3.0 / 5Good
"Modern refurb, convenient but noisy location"
One of a number of old buildings in an area of similar hotels. The interior is a recent, modern refurbishment, pleasant, clean, comfortable. But what lets it down is i) lots of noisy people walking past all night long - no double glazing; ii) disappointing breakfast offer - could be fresher, better quality cereals, more choice generally, and even crockery and cutlery that doesn't look like it's cheap, second-hand. But friendly welcoming service, location convenient, 10 mins from Il Duomo, 5 mins from station.
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2013
Phil
GB
3.0 / 5Good
"Decent value"
Pretty good value for Florence in June.
Genuine Hotels.com guest review
Other trip Jun 17, 2013
A Traveler
GB
4.0 / 5Excellent
"Friendliest Hotel"
I knew that the Azzi was a basic hotel before going because of the reviews given by other guests and was also warned about the fact that there were a number of different types of accommodation all within the same complex; however, it was only on arriving that this became a bit of an issue. We were initially shown over to the 'annex' which, although, was very spacious, felt a little unsafe for myself and my daughter, given it was on the other side of the street from the hotel and involved a number of shared entrances and a couple of flights of steps up to the room. The staff at the 'Azzi' however, were happy to move us immediately to a room within the actual hotel main buidling, just not a room in the 'Azzi' hotel, but instead to a room in the 'Marine'. The Marine is a 2 star hotel, which left me feeling unsure if I was being overcharged for what I was getting. When I raised this with them a few days later (felt conflicted up until then given that the room we had was nice and we were getting the 3 star breakfast.) and they waived the city tax, which matched the difference between the price of an Azzi room and a Marine room. So the overall experience was a good one and I really cannot overstate how friendly the Reception and Room Service staff were, but, this hotel group would be better being more explicit about the varying hotel/room types in their advertising from the outset.
Genuine Hotels.com guest review
7 night family trip May 29, 2013
A Traveler
GB
4.0 / 5Excellent
"Hotel with character"
Stayed here for 2 days. Nice cosy little place, but parking is a nightmare.Had some issues with the wi-fi connectivity in the room which the guys at reception weren't able to help with but there was wi-fi in the dining area so that wasn't a major issue. Definitely recommended.
Genuine Hotels.com guest review
2 night trip Apr 23, 2013
Jerry A
GB
4.0 / 5Excellent
"comfortable, arty, great location"
Aziz has great character and the room was comfortable and clean. It was within walking distance of all major sites, cafés, and restaurants. The rooms on Via Faenza side can be noisy.
Genuine Hotels.com guest review
4 night trip May 9, 2013
A Traveler
IE
4.0 / 5Excellent
"Great location"
Although a basic hotel it was very comfortable with a basic breakfast included,the location is great walking distance from all the local attractions, train station and bus station. A local market walking distance which is on everyday and many reasonable restaurants to eat in. If you're light sleepers I would recommend you ask for a room that isn't on the street side as this can be quite noisy as there is a lot of movement going on outside.
Genuine Hotels.com guest review
6 night trip with friends May 9, 2013
A Traveler
GB
3.0 / 5Good
"A good hotel for the money."
Excellent location easy walking distance to sights and train station. The hotel lists wi-fi as one of the services. However, it rarely worked in our room, so we had to go to the common area to get reception. . This is an older hotel and I knew that so I didn't expect too much. However, the shower stall was rickety and very small, the toilet seat broke and no one came to fix it, although the cleaning person was made aware. The light burnt out and there was no replacement (a strange sort of fixture, we didn't even know how to get the old light out ) so we only had two very dim lamps as it was the weekend so there was no one around to take care of it. The front desk staff are friendly and helpful, and most speak English, so that's a plus.They put on a big spread every morning, which is gratis. Meats,cheeses, rolls, cereal, etc. You often have to wait for coffee as there is only one pot brewing at a time as they use the top warmer to keep the milk warm. So... coffee runs out, you wait... overall.. the minuses are 'minor' things - This hotel is very economical, so if you want a great location, nice staff, English, free breakfast, and all for a super price, this is the spot.
Genuine Hotels.com guest review
10 night family trip Feb 8, 2013
Catherine
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Week end in famiglia"
Hotel in posizione strategica, ha un grande potenziale, ma dovrebbe essere più curata la manutenzione degli arredi. Ottima la colazione, molto varia e cordialità del personale.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2015
A Traveler
IT
4.0 / 5Excellent
"Hôtel bien situé et agréable"
Parfaite situation:5 min de la gare, 5 min de la cathédrale et tout peut se faire à pied aisément, même monter jusqu'à l'esplanade Michel Ange! Plein de petits restos dans la rue et surtout, le Mercato, idéal pour un repas ou un verre sur le pouce! En revanche, bien que l'hôtel soit vraiment adorable, un peu de rénovation serait bienvenue car il y a des traces de moisissures près des fenêtres. C'est dommage car il est vraiment charmant. Et le petit-déj' est très bien: pains divers, viennoiseries, gâteaux, oeufs et jambon, thé, café, choco.
Genuine Hotels.com guest review
2 night family trip Oct 19, 2015
karen
FR
3.0 / 5Good
personale molto gentile, stanza e bagno annesso decisamente non microscopici, puliti e nuovi, ubicazione decisamente centrale. unici nei: assenza di ascensore e qualche difficoltà nell'organizzazione della colazione. complessivamente è un hotel discreto
Genuine Venere guest review
3 night romance trip Oct 16, 2015
A Traveler
IT
5.0 / 5Outstanding
Supertrevlig personal som var serviceminded. Bra läge med gångavstånd. Tillgång till parkering som personalen på hotellet ordnade med.
Genuine Hotels.com guest review
1 night romance trip Aug 26, 2015
A Traveler
SE
4.0 / 5Excellent
"Sentrum av Firenze"
Perfekt utgangspunkt for et hvilket som helst mål i byen. Kort avstand til spisesteder og severdigheter. Personalet var imøtekommende og servicen bra.
Genuine Hotels.com guest review
2 night romance trip Aug 9, 2015
Magne
NO
4.0 / 5Excellent
"Intimt hotel sentralt i Firenze"
Lite intimt hotell veldig sentralt i Firenze. Hyggelig betjening og god service. Rent og fine rom. Frister til gjentagelse.
Genuine Hotels.com guest review
1 night romance trip Jun 23, 2015
Ulf B.
NO
4.0 / 5Excellent
"Hotell i lugnt läge nära centralstationen"
Bra hotell i centralt läge vid centralstationen. Hög beläggning vilket visar sig vid frukosten där det kan bli ont om platser. Stort rum med aircondition (oerhört viktigt under den varma perioden) och stort utrymme för toalett och dusch. Nya handdukar varje dag.
Genuine Hotels.com guest review
1 night business trip Jul 2, 2015
Peter
SE
4.0 / 5Excellent
價格稍高,早安好吃
Genuine Hotels.com guest review
1 night trip Jul 1, 2015
A Traveler
TW
4.0 / 5Excellent
"친절한 직원"
리프트가 없었던 점은 아쉽지만 직원들이 매우 친절했습니다. 객실도 넓고 화장실도 넓었습니다! 호텔자체의 분위기도 좋았습니다! 저희 보딩패스도 뽑아주었습니다. 그렇지만 객실을 매일 청소하는 것 같지는 않았습니다!
Genuine Hotels.com guest review
2 night trip with friends Jun 21, 2015
yujeong
KR
3.0 / 5Good
Sejour agreable, bon petit dejeuner dans une partie de l hotel qui a un cachet ancien. Bon emplacement pour visiter. La rue est un peu bruyante le soir et le matin mais c est souvent le cas en ville !
Genuine Venere guest review
Other trip May 27, 2015
A Traveler
FR
4.0 / 5Excellent
Comme situation géographique on ne peut pas trouver mieux : pas loin de la gare, proche du marché, et surtout tous les monuments et musées à pieds de 5 à 10 mn Notre chambre n°15 literie parfaite 2 lits de 90 salle de bains nickel tout était neuf douche à jets massants par contre le matin à partir de 5h 30 bruits dans la rue car la fenetre ne fermait pas bien Le seul point noir : le petit déjeuner pas terrible du tout
Genuine Venere guest review
Other trip May 20, 2015
A Traveler
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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