All hotels in Interlaken, Switzerland
1 room, 2 adults
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General-Guisanstrasse 31, Interlaken, BE, 3800, Switzerland, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 97 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    3.8
  • Condition
    4.0
  • Neighborhood
    4.4
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3.0 / 5Good
"The Good, The Bad, and The Ugly"
Room - spacious and updated. Not cleaned daily. Terrible Internet connection. No access to front desk after 10. Breakfast - Decent. Sadly, on our last day we observed some unacceptable rude behavior by one of the employees towards one of their guests. A gentleman with limited English was inquiring about a train route and one of the ladies was attempting to help him. She asked her co-worker who rudely replied," we are a hotel, not a train station." I was appalled! She could have very nicely told him that she was unaware of the train schedule but there are people who can help you at the train station. Not a great response for someone who relies on the travel industry for their livelihood. It left us with a bad feeling as we were checking out which is unfortunate. Two of the other employees were extremely polite and helpful.
Genuine Expedia guest review
Other trip Oct 29, 2015
World Traveler
US
4.0 / 5Excellent
Visiting Interlocked area and it was conveniently located to all necessary needs. Quiet neighborhood overall.
Genuine Hotels.com guest review
2 night family trip Sep 7, 2015
A Traveler
US
2.0 / 5Fair
"Hotel near train station"
Assigned an attic room on 4th floor with no view and very cramped. Lift only to 3rd floor.
Genuine Expedia guest review
Other trip Sep 8, 2015
Carole
US
4.0 / 5Excellent
House loaner bikes an awesome surprise. Quiet path up to lauterbrunnen was spectacular
Genuine Hotels.com guest review
1 night family trip Aug 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good location, great town"
The hotel was in a good location with a very nice staff. It was hot at night, so we had to keep the windows open, and the pillows were terrible. Good for a one-night stay.
Genuine Expedia guest review
Other trip Jul 16, 2015
honeymooners
US
3.0 / 5Good
Nice and historic old home, but could use a little sprucing up.
Genuine Hotels.com guest review
2 night romance trip Jun 26, 2015
Robert
US
5.0 / 5Outstanding
"A Grand Time!"
We absolutely loooooved this hotel! The hotel manager was so pleasant and approachable. It was very close to the center of Interlaken and the bus stop. Walking distance to everything. Breakfast was good. We had a breathtaking view of the mountains from our room. We couldn't have asked for a better experience!
Genuine Hotels.com guest review
2 night romance trip Jul 8, 2015
JENNIFER
US
4.0 / 5Excellent
"Great value in a great location"
The rooms were a little small, but the staff was extremely helpful and the hotel is located in a very central, ideal part of town. The room sizes were typically European, but still very nice and suited our needs perfectly.
Genuine Hotels.com guest review
1 night trip with friends Jul 1, 2015
Charles
US
5.0 / 5Outstanding
"Great hotel for this price point."
Very friendly staff and perfect location close to the Interlaken west train station. Breakfast included.
Genuine Expedia guest review
Other trip Jun 23, 2015
Trey
US
4.0 / 5Excellent
room is a bit small, others are good. 5 min walk to the interlaken west station. staff are very nice, basic breakfast. kitch has microwave but without stove.
Genuine Hotels.com guest review
3 night family trip Jun 7, 2015
A Traveler
US
4.0 / 5Excellent
"Well kept, clean Swiss hotel"
This is an older small hotel with friendly staff. It is near the train station and everything else in town. It offers normal hotel rooms or rooms with small kitchens.
Genuine Expedia guest review
Other trip Jun 11, 2015
Isabel
US
4.0 / 5Excellent
"Room with a view"
Room was nice with balcony looking out at mountains - really nice and a door that opens for fresh air - definitely the best part. Room was very small but very clean and tidy. Good location. Expensive but all of Interlaken is. The breakfast included was nothing spectacular but good enough as it was included.
Genuine Expedia guest review
Other trip May 28, 2015
Henrik
US
5.0 / 5Outstanding
Great location in Interlaken. The staff was very friendly and helpful.
Genuine Expedia guest review
Other trip Sep 29, 2014
TA
US
2.0 / 5Fair
"Interlaken"
Hotel would have been OK if it had cost $70 less but it seems to be the going rate in Interlaken...
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
Maggie
US
3.0 / 5Good
"Home is where the heart is."
Stayed 1 night here. This "hotel" does not feel like a hotel. It feels like you are staying at someone's house - and that could be a good thing. The Lotschberg are two traditional style houses converted into a hotel. I stayed in Room #28 in the second house behind the entrance. They offer a sitting room, free coffee and tea, wifi and free use of the washing machine if you have laundry.
Genuine Expedia guest review
Other trip Aug 28, 2014
Kyle
US
4.0 / 5Excellent
Small room but staff was very helpful. Would recommend.
Genuine Hotels.com guest review
1 night trip Jul 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved our stay!"
We had a wonderful stay at the Lötschberg Hotel! The staff was extremely friendly and helpful! They have a room with free coffee and tee and books to read, which was a nice touch. The breakfast was great in the morning and location was right near Interlaken West and you can take the train from there to Interlaken East or it is about a 15 minute walk. We enjoyed our stay and would definitely return!
Genuine Hotels.com guest review
2 night family trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Good place to stay"
Overall good experience. Short walk to train station and main area of interlaken. Clean and nice room and very courteous staff. Good breakfast as well.
Genuine Hotels.com guest review
1 night trip Sep 21, 2013
A Traveler
US
3.0 / 5Good
We were placed behind the hotel in what appeared to be a hostel. Not what I had in mind when I booked. Not what is shown in the photo.
Genuine Hotels.com guest review
1 night business trip Jun 21, 2013
A Traveler
US
2.0 / 5Fair
"Suitable but there are better option close by"
This hotel was OK. There are quite a few tourist traps in the Interlaken area, and I couldn't help but feel that the hotel played into the game a bit. The staff was OK, but I felt like the staff from other hotels were more frank, friendly, and forthcoming with information. I had a much nicer stay in Lauterbrunnen, at Hotel Staubach. The scenery is much better, and the hotel staff was phenomenal. Also, beware that Loetschberg may try to place you in their B&B instead of the hotel!
Genuine Hotels.com guest review
2 night romance trip May 8, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great Hotel in a quiet area just off the main str."
Just 5 minute walk from the railway station to the Hotel. The hotel has a relaxed atmosphere with everything you could want for a busy sightseeing holiday. There is a lounge where you can prepare your own food and drinks or just hang out watching TV together or chatting. There is an outdoor smoking, sitting area which is partially covered and on a mezzanine level. There is a washing machine available and really helpfull friendly staff. Breakfast was good and in a buffet style. We spent all our time using our Jungfrau Pass taking in the beautiful area on the many synchronised rail and cable car trips. The room was definetley for sleeping in our case. Would be a fantastic place for Hikers as well. There is a lift if you have walked too much!
Genuine Hotels.com guest review
6 night romance trip Oct 5, 2015
Paul
GB
4.0 / 5Excellent
"inexpensive and good location"
friendly staff, good location, fairly reasonable prices
Genuine Hotels.com guest review
1 night family trip Oct 10, 2015
A Traveler
GB
2.0 / 5Fair
"night in a strange place"
This is more like a b&b as it used to be. We were in the economy room in the additional lodge not the main hotel. The size of the room was nice but the pillows were lumpy and the head of the bed slanted down. We ended up sleeping with our heads at the foot of the beds. The receptionists were all very helpful and knowledgeable about the area. Breakfast was includeded.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2015
A Traveler
CA
5.0 / 5Outstanding
Christine was so helpful and made our trip to Interlaken a treat
Genuine Hotels.com guest review
1 night romance trip Sep 14, 2015
Robert
CA
4.0 / 5Excellent
"Great hospitality in a great location."
Within easy walking distance from train station (west). Gorgeous old building. Very happy and helpful greeting by receptionist. Lift then stairs to our small but comfortable room. Very clean, comfortable bed and great ensuite. Safe in cupboard. Breakfast was buffet style and quite adequate.
Genuine Expedia guest review
Other trip Jul 19, 2015
A Traveler
AU
3.0 / 5Good
Had a 3 night stay, standard room extremely small, breakfast was OK , not much if u are vegetarian.location near west station , but on other side of city centre.
Genuine Hotels.com guest review
3 night romance trip Jul 4, 2015
Manish
IN
4.0 / 5Excellent
"NEST"
I had a great stay would like to be their soon
Genuine Hotels.com guest review
2 night romance trip Jun 29, 2015
sanjeev
IN
4.0 / 5Excellent
"Overall good"
Very close to interlaken west station from where interlaken main station (East ) could be reached in 10 minutes. Very calm environment and there is a supermarket close to the hotel. Bad side - room was very tiny and there was no lift to the fourth floor .. Free laundry service was available .. Overall good experience
Genuine Hotels.com guest review
2 night romance trip Jun 18, 2015
Roby
GB
3.0 / 5Good
"Not bad."
Not bad but one of our two rooms was very small. BF is also very basic.
Genuine Hotels.com guest review
2 night family trip Jun 15, 2015
Sanjay
SG
4.0 / 5Excellent
"cozy but too warm"
a nice hotel, very warm on a sunny day as no air conditioning
Genuine Hotels.com guest review
1 night romance trip Jun 2, 2015
Bryan
CA
5.0 / 5Outstanding
"This is a great little hotel"
We were made very welcome by a smiling manager who gave us extensive information on timetables for buses and trains - nothing was too much trouble for her and she always gave the impression that she had time to chat - she gave us lots of tips on local eateries, hikes and the area. The hotel was very clean and comfortable with an excellent range of facilities, ideally located and I hope to return there in the summer with all my family - Betina also arranged for perfect weather:)
Genuine Hotels.com guest review
2 night trip May 4, 2015
Diane
IE
5.0 / 5Outstanding
"Charming hotel, friendly staff and a perfect locat"
Hotel Lötschberg was a wonderfully friendly, charming hotel handy for local amenities and a perfect base to explore the Interlaken area. It was only a few minutes walk from the Interlaken West railway station and bus stops, so with the benefit of the free Interlaken travel card it was simple to get to Interlaken Ost where many of the tourist trips originated. With a stunning view from the attic room, tasty breakfast options and a central location this is where we will book on our return to Interlaken.
Genuine Hotels.com guest review
3 night romance trip May 1, 2015
James
GB
4.0 / 5Excellent
"Close to station, great service, excellent stay"
Close to station ( 5 mins walk ), staffs very helpful, highly recommend..
Genuine Expedia guest review
Other trip Apr 30, 2015
SH
HK
5.0 / 5Outstanding
"Totally worth it!!!!"
We stayed in last week of October. The staffs were fantastic. Your great hospitality, cleanliness, breakfast and facilities that you provided made us feel like home :-). Every staff we met in the hotel made us feel very welcoming and I must stay Bettina we were very happy that you recon us to go Neiderhorn. It's VERY beautiful than we expected. Once again thanks alot Sophie and Bettina for your great service. Looking forward to staying in Lotschberg soon.
Genuine Expedia guest review
Other trip Nov 15, 2014
Shazmiya
GB
4.0 / 5Excellent
"Nice little hotel"
Hotel is about 3 mins walk from Interlaken west train station so is very convenient. There is also a huge 'Migros' supermarket opposite which is very handy for shopping for cheaper food in switzerland if on a budget. Hotel staff are very friendly and helpful. Hotel has two blocks, the main hotel block, and a block next door which was formerly "Susi's B&B" which is a converted old fashioned swiss building like you see in the postcards. It's rustic and cosy, and gives a real swiss feel to it, however it doesn't have a lift which is a huge pain in the backside if you have heavy luggage - and we did! The rooms themselves are newly renovated and clean and comfortable. Breakfast buffet is included, your typical continental hotel choice of cereals, fresh bread, eggs, cheese and ham, juices and tea and coffee. The hotel provides free use of washing machine and dryer which is a nice touch. There is also a 'chill out lounge' which has microwave, kettle, cutlery and dishes for use free of charge, and also free tea and coffee - this was a great addition I thought, and we made good use of it on our two night stay. I'd whole heartedly recommend this hotel, even if its a tad pricey in my opinion.
Genuine Hotels.com guest review
2 night romance trip Oct 23, 2014
Alan
GB
4.0 / 5Excellent
"Cute, clean place!"
This was a very nice hotel. The location is great and the rooms are renovated and clean. The only negative was that there is no air conditioning so we had to keep our windows open... The next morning we realized we had an audience from the school children next to us and the people eating breakfast in the main hotel... Ask to see your room first...
Genuine Hotels.com guest review
2 night trip Sep 7, 2014
A Traveler
CA
4.0 / 5Excellent
"Cute hotel"
Great hotel perfect for our short stay. Great location and very helpful and friendly staff. The complimentary tea and coffee lounge was a great way to relax at the end of the day. They also have a washing machine and dryer free for use which was really handy. Definately would recommend it!
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Jennifer
AU
4.0 / 5Excellent
"Fantastic stay and very friendly staff"
I had a nice stay at this cute little property. I booked their standard room (economical). Room was bit small but it was value for money. Staff is very friendly and they don't mind spending time with guests to explain about Switzerland and fine tune your itinerary. I have to mention about Bettina. She is just awesome. she fine tuned our itinerary so that we had a best glance of interlaken.
Genuine Hotels.com guest review
2 night trip May 27, 2014
A Traveler
IN
5.0 / 5Outstanding
"Simple but Stunning"
Have to admit, was not expecting much for our quick visit, though once there the staff were absolutely fabulous. They made the hotel what it is. Nothing was any trouble and they were so friendly. I will stay there again.
Genuine Hotels.com guest review
1 night trip Oct 9, 2013
Nathan
IE
4.0 / 5Excellent
Definitely beyond my expectations for a 2 star hotel. Although one out of our three rooms was small, all three rooms were clean and recently renovated/furbished. Beyond that, both breakfast and overall service was good.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2013
Johan
IE
4.0 / 5Excellent
"Very convenient to Interlaken West & free laundry"
The room right above the restaurant had the minor outdoor-talking and street noise levels you'd expect with the windows open, but it was nice to have air on two sides, and a little office-corner niche. A nice base of operations for journeys to Murren/Schilthorn, lake cruises, or heading out of town. Staff was extremely helpful, and even had bikes for us.
Genuine Hotels.com guest review
1 night trip Jul 13, 2013
Betsy
GB
4.0 / 5Excellent
"Loetschberg; even better that the photos show it t"
Great location; a little olde world as we expected, but absolutely ideal for us in our case where we arrived and left by train (minutes away) and were even closer to town for meals out. Great breakfast; even better breakfast server. The server made a point of engaging each and every guest, discussing the guest's plans for the day; and offering what we found to be excellent advice based upon her local knowledge. Good bed; slept well
Genuine Expedia guest review
Other trip Jul 2, 2013
Don
NZ
4.0 / 5Excellent
"More than Pleasing"
An older hotel but not lacking in it's own unique advantages. Ended up in the "attic" room which afforded a wonderful view. Very close to downtown and attractions of Interlaken. Very helpful staff
Genuine Expedia guest review
Other trip Jun 29, 2013
A Traveler
CA
5.0 / 5Outstanding
"Great, cute hotel"
Very clean room. Front desk staff was very friendly and explained local transportation and location of grocery stores etc. upon arrival. Breakfast was AMAZING. They provide free laundry facilities, access to a microwave, and a little covered patio where you can enjoy your own food if you prefer to not spend a fortune on the local restaurants. Very satisfied.
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
Daniel
CA
4.0 / 5Excellent
"close to train station"
The room was small but it was all we needed. The staff was friendly and the breakfast was good. It was close to the Interlaken West train station which we found convenient and in a neighborhood that was a bit remote from all the tourist activity so it was great. All the sites are still walking distance because Interlaken is not very big. I would stay there again.
Genuine Hotels.com guest review
3 night romance trip May 18, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"조용하고 편리한 호텔"
조용하고 깨끗한 호텔.. 서역에서 바로여서 트래킹 후 이동이 좋았고 슈퍼도 가까이애 있어 편리함. 간결한 조식과 가족같이 맞아주는 주인도 좋았음. 인터라켄에 오면 다시 찾을 둣^^
Genuine Hotels.com guest review
2 night family trip Oct 13, 2015
Hwaryong
KR
3.0 / 5Good
Hab en 4 planta con ascensor hasta la 3 solamente. Ruido de goteo de agua en las tuberias. No volveria.
Genuine Hotels.com guest review
1 night business trip Oct 8, 2015
A Traveler
ES
4.0 / 5Excellent
위치, 가격대비 룸 상태 등 모두 좋았습니다. 루체른역에서 다리 건너 계단만 올라가면 호텔이 있습니다. 다만, 룸 내 커피메이커의 청소 상태는 좋지 않았습니다. 사용한 지 오래된 냄새~~ 그거 외에는 매우 만족할만한 숙소입니다!
Genuine Hotels.com guest review
1 night family trip Sep 29, 2015
JAYOUNG
KR
4.0 / 5Excellent
Good
Genuine Hotels.com guest review
4 night family trip Oct 5, 2015
ENG SENG
HK
5.0 / 5Outstanding
"Nice hotel staffs"
호텔자체는 약간 오래됐지만 룸상태도 좋고 무엇보다 호텔직원들이 정말 친절하다. 인터라켄 서역에서 도보로 4분거리로 굉장히 가깝다. 만족.
Genuine Hotels.com guest review
1 night family trip Sep 29, 2015
A Traveler
KR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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