"Adequate Accommodations in Interlaken West"
Hotel is a little weathered and worn, but close train station (500m) for what essentially was a 1-day stay. Breakfast was ordinary and there was a decent restaurant down the street. Room was large, bathroom small. View front front window was amazing with Jungfrau peaks directly in front of hotel. Area was very nice, though street in front of hotel could […] be busy. Hotel was 0.5km from main part of town. Overall, a decent hotel but nothing fancy. Front desk was nice and helpful with directions and information. Read moreGenuine Hotels.com guest review
Hat mir alles, außer Frühstück gefallen (Auswahl ist wirklich gering). Lage ist perfekt. Personal sehr freundlich. Zimmer ist ok.Genuine Hotels.com guest review
별도의 개별 난방이 필요합니다. 추웠어요.Genuine Hotels.com guest review
위치는Interlaken west역에서걸어갈수있는거리여서좋은데시설이욕실을합판으로막아서가건물같은느낌이라가격대비실망했어요.ㅠㅠGenuine Hotels.com guest review
"TERRIBLE STAFF, NOT RECOMMENDED"
06/23/14 Aditya C New Delhi, Delhi, India
The hotel staff was very very rude, there was no basic amenity, not even electric kettle in the room, breakfast always used to finish, To top it all, they over charged us. We had booked thru booking.com and at the time of settling the bill, they charged us more than the price booked for, clear case of cheating. We are taking it up with booking.com as we did not have time to clarify at the time of settling the bill on check out. All in all definitely a no no to stay specially for Indians who are used to courtesy and utmost hospitality.
"Very comfortable Hotel and a room with a view"
01/10/14 birdfan85 Virginia
This was a very quaint and rustic hotel. The rooms were good a good size and the hotel staff was terrific! The included breakfast was very nice and always filled us up. We had a room in the front of the hotel that was not noisy and had a beautiful view of the mountains. I would recommend this hotel, a very short distance to the train station and downtown Interlaken. I would stay there again. It is not luxurious, but very adequate and very clean!!
"Make sure you get a room in the main building with a good view!"
11/07/13 May-Kang-79 Singapore, Singapore
If you can't get a room in the main building facing the mountains, don't bother staying here. The other building has no view and it has a carpark right next to it so it gets very noisy when vehicles pull in. The breakfast was pretty good in terms of variety and quality. Staff was friendly too. No free wifi. You need to pay. Very very basic place. You can find a better lodging in Interlaken.
"Terrible hospitality, no view, do not recommend at all"
10/21/13 Indian_Worldviewer Mumbai (Bombay), India
If I had the option of ranking this hotel zero, I would. The owner had a (long) list of rules and pretty much reminded us of a hostel warden. The staff was really rude and arrogant. The room was strictly OK and offered *no* view. The food was strictly OK, too. The hotel is located away from everything. We met with some other guests, who were fed up with the owner's attitude, too. We stayed the previous night in Central Continental, which offered us a much better view and room, even if it wasn't a chalet. I get the feeling that the owner was a bit racist, which is very silly of him, considering so many of his own and his country's guests - therefore, their income - comes from Indians!
"Too Good !!!"
10/19/13 Amitabh1409 Kolkata, India
Its a very good hotel near to Interlaken West Station, beautiful rooms with the view of Alps and a very helpful staffs and very clean, the hotel was typically been made in swiss chalet types... good quality buffet breakfast to start the day...
"Great staff, clean rooms, but basic"
09/17/13 Hazzap Boroughbridge, England, United Kingdom
This is a nice hotel, only 5mins walk from the train station and has beautiful views of the mountains from the front of the hotel. The room I had was at the back of the hotel and did not have the nice view of the mountains, not a huge issue. Everything was clean, just a little dated. The shower was at a fixed height of about 5ft, not ideal for someone 6'1" but I managed! The breakfast was of continental style and was great and the staff were fantastically helpful and friendly, even when we arrived at midnight to check in. Overall a pleasant stay, and you don't go to Interlaken to stay in the room!
"'Hotel Chalet Swiss' Interlaken, Switzerland..."
08/19/13 sandra m Hereford, United Kingdom
Fantastic family-run Swiss Chalet. Clean comfortable character rooms. Friendly and helpful staff. Easy access by foot to buses and railway station. Great self-service buffet breakfast. Very clean sauna and jacuzzi for guest use (clean towels at hand beside the jacuzzi ) - we used it every day! Amazing view of the Eiger mountain from our bedroom window and balcony... beautiful window -boxes of flowers : ) Easy to use lift to access each floor if needed - we used it to take our cases in and out, also when we had enjoyed a busy day out and returned tired. Great days out included: Jungfrauroch - amazing views of glaciers and my 13 year old enjoyed sledging in the 'Snow Fun' area .... the next day we swam in Lake Thun and the open- air pools (lidos) at the 'Strandbad' in 30 degree + sunshine ! The railways and buses are so efficient and the mountain railways have amazing views. Thank you to Rene and Therese for an amazing holiday!
"The worst hotel so far"
07/05/13 sanachowdhary Dubai, United Arab Emirates
The guy on the reception was very grumpy, the hotel is quite old so as you walk in your room you can hear a quirky sound and if that happens the reception guy comes up to your room to tell you to walk slowly!!! And no free wifi, makes money for everthing ,even for hard boiled eggs you have to pay and it was not there in the buffet, lift is absolutely slow , the staff is really rude feels like they r doing a favor on you, could not provide a room on the same floor as we were with family even after a req and if they did they charged even for that, nothing is close by to this hotel, only go if there is no hotel available in the whole of interlaken.
04/15/13 Sammy67Poole poole
Had a wonderful 5 night stay here for our 20th wedding anniversary. We were made so welcome. Marianne was so helpful and gave us ideas every day for our days out. It was like having our own tour guide! The boss had arranged a bottle of champagne for us in the bar. It was extremely quiet while we were there so felt we had the run of the hotel. Would definitely stay again. Thank you to all the staff.
"Top hotel for the money"
03/17/13 peterHarrow harrow
This was my third visit to the Chalet Swiss. It is in a fine position ten minutes from west station and has a local bus every half hour during the day. The staff really try and help, the hotel is very clean and warm in the winter . Breakfast is not a wide choice but amble and of good quality If you want a gym and pool then do not stay here but if you want a great tourist class hotel in a good area and easy to get around then you could not do better
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