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Hotel Des Balances - Lucerne

4 stars

Am Weinmarkt, Lucerne, 6000 Switzerland ‎1-866-539-0036‎ |

Lowest price $257

available on 05/19/13

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Landmarks near Hotel Des Balances

Lucerne Town Hall (Lucerne Rathaus) Hotels - Lucerne 32 yards
Rosengart Collection Hotels - Lucerne 56 yards
Jesuit Church (Jesuitenkirche) Hotels - Lucerne 180 yards
Chapel Bridge (Kapellbrucke) Hotels - Lucerne 190 yards
Saint Peters Church Hotels - Lucerne 190 yards
All landmarks in Lucerne

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ZUM WEISSEN KREUZ

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Sorell Hotel Seidenhof
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"very close to all the shopping and transportation." Reviewed by a Hotels.com guest on Feb 25, 2013

Liked the hotel, first room, the bathroom too small for comfort. They did change our room without a problem, for a room that was slightly bigger with a larger bathroom. We were very satisfied. I would consider this hotel again. It is so close to trams and the main station. Also department store across the street. Very quiet for a downtown hotel.
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"Beautiful Lake Views" Reviewed by a Hotels.com guest on Feb 12, 2013

We spent two nights and enjoyed them both. We arrived early and the hotel staff was more than happy to hold our luggage and place it in the room for us so we could immediately go out and explore Lucerne. There is a bus stop right in front of the hotel and it provides convenient access to town. The hotel location is across the lake from Lucerne, but that gives you some beautiful views of the city and the surrounding mountains. Well worth not being in the hustle and bustle of a busy town. The hotel is right on the edge of Lake Lucerne.
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This guest did not leave a comment.

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Description of Hotel Des Balances - Lucerne

Location.
Situated in Lucerne, Hotel Des Balances is close to Lucerne Town Hall, Chapel Bridge, and Loewenplatz. Also nearby are Swiss Transportation Museum and Rosengart Collection.

Hotel Features.
Dining options at this business-friendly hotel include a restaurant and a bar/lounge. Wireless Internet access is complimentary in public areas. This 4-star hotel features business amenities including a business center, small meeting rooms, and audiovisual equipment. The staff can provide tour/ticket assistance, event catering, and currency exchange. Additional amenities include a rooftop terrace, multilingual staff, and laundry facilities. Onsite parking is offered for a surcharge.

Guestrooms.
The 56 guestrooms at Hotel Des Balances include iPod docking stations and minibars. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks, safes, and direct-dial phones. Additional amenities include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily.

4.5 out of 5 Excellent (19 reviews)

Hotels.com Guest Rating

We were upgraded to a river view room at check in. Very modern nice size room. Excellent friendly service. Perfect location for tourist attractions and... restaurants. Wi- Fi worked in our room! by Sue from FL on 05/01/13

Guest Rooms

Book now, pay later You will not be charged until check out (excludes pre-paid/non-refundable rooms).

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Check in

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1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

All room types Check availability

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Check-in time starts at: 2 PM
Check-out time is: 11:30 AM
Check-in time ends at: 6 PM
Pets allowed
American Express
Diners Club
JCB International
MasterCard
Visa

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Amenities

General
Bar/lounge
Elevator/lift
Free Wi-Fi
Luggage storage
Meeting facilities size (feet) - 1969
Meeting facilities size (meters) - 183
Number of buildings/towers - 1
Number of floors - 7
Restaurant
Total number of rooms - 56
See more facilities
- Number of meeting/conference rooms - 3
- Rooftop terrace
- Tours/ticket assistance
- Valet parking (surcharge)

Rooms (all rooms include)
Clock radio
Coffee/tea maker
Daily housekeeping
Desk
Direct-dial phone
Hair dryer
In-room safe
Minibar
Private bathroom
Rollaway/extra beds available
See more room details
- Climate control
- Complimentary newspaper
- Cribs/infant beds (complimentary)
- Free Wi-Fi
- iPod docking station
- Satellite TV service

Services
Breakfast available (surcharge)
Currency exchange
Laundry facilities
Multilingual staff
Parking (surcharge)
Room service (limited hours)
Shoe shine
Valet parking

Business & Event
24-hour front desk
Audiovisual equipment
Banquet facilities
Business center
Dry cleaning/laundry service
Event catering
Multiple large conference rooms
Multiple small meeting rooms

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Dining

Buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 7 AM and 11 AM.
Restaurant Balances - This restaurant serves breakfast and lunch. Guests can enjoy alfresco dining (weather permitting).
Balances Lounge - This bar serves light fare, appetizers, and drinks.
Room service (during limited hours) is available.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

Hiking/biking trails nearby

Notification and fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

A tax is imposed by the city: CHF 3.35 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: CHF 27 per person (approximately)
Self parking fee: CHF 27 per night
Pet fee: CHF 15 per pet, per day
Rollaway bed fee: CHF 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in information

Guests arriving outside regular check-in hours must contact the property in advance to receive check-in instructions. Guests can contact the property using the number on the reservation confirmation received after booking.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.

All hotels in Lucerne, Switzerland

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47.05219, 8.30552

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Nearby Activities & Points of Interest

Less than 0.5 miles

Lucerne Town Hall (Lucerne Rathaus) - within 100 meters
City Centre Lucerne - 100 yards
Picasso Samlung (Picasso Sammlung) - 100 yards
Jesuit Church (Jesuitenkirche) - 200 yards
Chapel Bridge (Kapellbrucke) - 200 yards
Saint Peters Church - 200 yards
Old Town Lucerne - 200 yards
Mill Bridge (Spreuerbrucke) - 200 yards
Luzern Bahnhof - 500 yards
Lucerne Arts Museum (Kunstmuseum Luzern) - 500 yards

3.0+ mi

Zurich Airport (ZRH) - 30 miles
Bern Belp Airport (BRN) - 39 miles
Basel, Switzerland (ZDH-Basel SBB Train Station) - 48 miles
Basel, Switzerland (ZBA-Basel Bad Train Station) - 48 miles

All hotels in Lucerne, Switzerland

Reviews

All (19)
Business (4)
Romance (4)
Family (2)
Friends (2)
Other (7)

4.5 / 5

Excellent

Score breakdown (from 19 reviews)

5.0

(14)
4.0

(3)
3.0

(1)
2.0

(0)
1.0

(1)

Average rating for:

Cleanliness
4.6
Service
4.5
Comfort
4.4
Condition
4.5

Reviews: Overall

Hotel Des Balances - Lucerne

3.0 / 5

Good

"meh"

Cleanliness
3.0
Service
2.0
Comfort
3.0
Condition
3.0

The best thing about this hotel are the location, and the restaurant. The room we were in did not have airconditioning, the service was non-existent, and we were overcharged for waters from the mini bar. Service in the restaurant downstairs however was exceptional. When we arrived, no one asked to take our bags to the room as many other reviewers have […] stated. No one was exceptionally friendly or helpful. The room was ok, but it looked like a 2-3 star hotel inside the room. It was kind of tacky decor, not laid out very well, and i didn't care for the shower. The ceiling in the bathroom would have been cooler if there wasn't crusty shampoo splattered on it. But the view was spectacular, and you can't find a better location. The hotel wasn't amazing, I would probably stay elsewhere for the price next time, but in the same location. Read more

Genuine Hotels.com guest review

3 night trip with friends in May 2013

maryah

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Beautiful area on the river."

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

We were upgraded to a river view room at check in. Very modern nice size room. Excellent friendly service. Perfect location for tourist attractions and restaurants. Wi- Fi worked in our room!

Genuine Hotels.com guest review

3 night family trip in Apr 2013

Sue

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Nov 2012

A Traveller

Hotel Des Balances - Lucerne

4.0 / 5

Excellent

"CharmIng"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

My mother and I spent 4 nights at Des Balances due to it's high ratingon Tripadvisor. We were very happy with the hotel. Very pretty decorating, charming rooms, excellent service. It is tricky to find if you are in a rental car. Ask for good directions before you go.

Genuine Hotels.com guest review

4 night family trip in Sep 2012

A Traveller

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Excellence..."

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Heat Wave in Europe while we were there!! They were extremely accommodating and changed our room to one with an "air cooler" which worked perfectly!! Beautiful hotel and luxurious rooms. Can't wait to go back!

Genuine Hotels.com guest review

3 night romance trip in Aug 2012

Judy

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Elegant yet affordable perfect!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Very much enjoyed our stay. Before we arrived I sent two email requests which were responded to promptly. We felt lucky to stay at this centrally located hotel because when all the restaurants were fully booked we were able to get a table in the highly rated hotel restaurant, outside, overlooking the river and protected from the sudden downpour. At […] night, a nightcap accompanied by ice cream was a pleasant way to end the day.` Read more

Genuine Hotels.com guest review

2 night trip with friends in Jun 2012

valerie

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"amazing hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

this hotel was beautiful. the room was clean and spacious and had all the ammenities you could want. the bathtub and bath products were the best. i also had a balcony with a view of the river and the bridge. its an easy walk from the train station.

Genuine Hotels.com guest review

1 night trip in Feb 2012

A Traveller

The following English reviews were posted by Hotels.com guests from other countries

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Great location and service"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Perfect location, wonderful view and very delicious cusine. I would definitely recommend staying in this hotel.

Genuine Hotels.com guest review

2 night business trip in Apr 2013

Zoya

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Typical of a Great Boutique Hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This hotel is a must stay if you are in Milan and want to get a hop step and jump away from the maddening crowd. Just an easy walk down the street is the Metro, which can whisk you off to any destination in the city. Management and staff are a delight and nothing is too much trouble, and the breakfast is wonderful.

Genuine Hotels.com guest review

1 night trip in Sep 2012

Greg

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night trip in Feb 2012

A Traveller

The following reviews were posted by Hotels.com guests from other countries

Hotel Des Balances - Lucerne

4.0 / 5

Excellent

"Nähe des KKL"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
3.0

Der Aufenthalt war sehr angenehm, Restaurant verdiente etwas mehr Gemütlichkeit, aber alles in allem ist es eine schöne Erinnerung. Danke Euch allen.M. Bongard

Genuine Hotels.com guest review

1 night trip in Mar 2013

bongard

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night romance trip in Jan 2013

A Traveller

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Great location, clean room, and friendly staff"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

The location cannot be better:(just on the riverside, and close to old town area). All the staff are friendly, and it's so warm that our room was upgraded to river-view one. The pity is that our room is small relatively, compared with others. The breakfast is a little expensive; however, delicious and plentiful. This is a must-visit hotel in Luzern, […] and will be the first priority when we visit there next time Read more

Genuine Hotels.com guest review

2 night romance trip in Oct 2012

A Traveller

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"Aivan täydellinen"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Upein hotellikokemus, ei mitään valittamista.

Genuine Hotels.com guest review

2 night business trip in Oct 2012

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"preciosas vistas"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Muy buena.

Genuine Hotels.com guest review

2 night trip in Apr 2012

A Traveller

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"호수변의 한적한 호텔"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

루체른의 호숫가에 있는 조용한 호텔. 직원들은 모두 친절하고 서비스도 좋았다. 체크인 시, 바 음료 무료 티켓을 줌. 레스토랑도 분위기 좋음. 역에서 5분 거리.

Genuine Hotels.com guest review

1 night trip in Feb 2012

A Traveller

Hotel Des Balances - Lucerne

5.0 / 5

Outstanding

"equipe gentil . hotel fica no melhor lugar da cida"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Sep 2011

A Traveller

Hotel Des Balances - Lucerne

4.0 / 5

Excellent

"Nettes Hotel in der Altstadt"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Schöne geräumige Zimmer auch in der günstigsten Kategorie. Allerdings ist der Blick auf den Fluss zu empfehlen, da die Altstadt sehr laut sein kann.

Genuine Hotels.com guest review

1 night business trip in Jul 2011

A Traveller

Hotel Des Balances - Lucerne

1.0 / 5

Poor

Cleanliness
1.0
Service
2.0
Comfort
1.0
Condition
1.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night romance trip in Mar 2011

A Traveller

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

All hotels in Lucerne, Switzerland

Review written by a customer who has booked on Hotels.com.

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Hotel Des Balances - Lucerne

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Landmarks near Hotel Des Balances

Nearest hotels to Hotel Des Balances

Top Hotels in Lucerne

Nearby 4 Star hotels Lucerne

Nearby Lucerne Hotels with Meeting Facilities

Explore the world

Description of Hotel Des Balances - Lucerne

Guest Rooms

What you need to know

Amenities

Dining

Recreation

Notification and fees

Check-in information

Terms & conditions

Street map

Legend

This hotel does not match the following selections

Nearby Activities & Points of Interest

Less than 0.5 miles

3.0+ mi

Score breakdown (from 19 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Reviews: Overall

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

The following English reviews were posted by Hotels.com guests from other countries

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

The following reviews were posted by Hotels.com guests from other countries

Cleanliness