All hotels in Vienna, Austria
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Alser Strasse 21, Vienna, Vienna, 1080, Austria, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.4 / 5Good

Score breakdown (from 13 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.4
  • Comfort
    3.4
  • Condition
    3.3
  • Neighborhood
    4.0
3.0 / 5Good
"Our first trip to Vienna! Great Location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel was very centrally located and so convenient. The rooms were spacious and clean and the price was great! Very poor internet access, very noisy street sounds around the clock, bad pillows, and poor air conditioning were some of the down sides.
Genuine Hotels.com guest review
7 night business trip Aug 27, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"All the Amenities"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel/apartment, it had everything one could possibly need. The kitchen was among the best I've encountered in an European hotel/apartment room. Most of staff was super friendly.
Genuine Hotels.com guest review
3 night trip with friends Dec 3, 2012
A~I~T~M
IE

The following reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    3.0
Ho prenotato un appartamento e mi hanno dato una camera, albergo non sembrava di 4 stelle come doveva essere, piu mi hanno fatto pagare parchegio 15 eur/giorno, che doveva essere gratis, come era offerta
Genuine Venere guest review
Other trip Jan 15, 2015
A Traveler
IT
3.0 / 5Good
"à améliorer"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
La pension est bien située proche du centre ville aussi bien à pied qu'en transport. L'isolation phonique vis à vis de l'extérieur est bonne. Les appartements demanderaient un rafraichissement de la peinture bien qu'une partie du mobilier ait été renouvelé cela a été effectué sans souci du détail (empreinte des anciens meubles de cuisine,prises électriques non rebouchées).les finitions de la hotte sont à revoir .Petit bémol Ayant demandé par deux fois à procéder au changement d'ampoules défectueuses cela n'a jamais été effectué.
Genuine Hotels.com guest review
7 night romance trip Dec 22, 2014
Dominique
FR
1.0 / 5Poor
"passez votre chemin"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Réservation en inadéquation avec arrivée: femme à l'accueil mal-aimable, place de parking soit disant indisponible, nous avons du nous garer dans la rue et avons été verbalisé. Appartement très vétuste, sanitaire sale, odeurs cigarettes, murs sales, travaux cuisine inachevé, carreaux fenêtres très sales
Genuine Hotels.com guest review
4 night romance trip Aug 14, 2014
Laurent
FR
4.0 / 5Excellent
"가족여행에 좋은."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
일부러 찾은 아파트 였고, 후기가 별로 없어서 굉장히 망설이며 예약을 했는데, 예상보다 훨씬 만족스러웠음. 처음에 웨스트 역에서 지하철로 이동하면 금방이라는 이야기에 지하철탔다가 완전 헤매고 찾긴했는데, 나중에 보니 아파트 바로 앞에 트램이 다니더라는.. 혹시 이용하실 분들은 웨스트 역에서 트램 47인가 48 (기억이 잘 안남... ) 타면 바로 집앞까지 .. 그걸 이용하시는게 훨씬 좋을듯..
Genuine Hotels.com guest review
3 night family trip Mar 28, 2014
esther
KR
3.0 / 5Good
"Tuplabuukkaus"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Paikalle saapuessamme saimme kuulla, että vuokraamamme asunto oli jo käytössä. Meille tarjottiin samaan hintaan hotellihuonetta aamupalalla. Yöllä majoittuessamme ei ollut paljon vaihtoehtoja. Huoneet oli ihan ok ja siistit. Ikkunoista kuului jonkin verran melua. Netti ei lupauksesta huolimatta toiminut lainkaan ja sijainti oli melko syrjäinen keskustaan nähden
Genuine Hotels.com guest review
2 night romance trip Sep 17, 2013
A Traveler
FI
3.0 / 5Good
"Okay but not more"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Okay apartment with very good location near Rathaus. Poorly equipped kitchen and the sink leaned so all the water ended up on the floor. Drainage in the shower and bathroom sink was not working well. Good to have ac in the room. Spacious apartment. If you are visiting Vienna during the summer make sure to go to the film festival in the park in front of Rathaus since it is filled with lovely food stalls with food from all over the world at reasonable prices.
Genuine Hotels.com guest review
2 night romance trip Jul 26, 2013
A Traveler
SE
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Varaamamme huoneisto ei ollutkaan saatavana tulohetkellä eikä tästä ollut ilmoitettu etukäteen. Saimme normaalin huoneen, jossa ei ollut mitään ilmastointia tai edes tuuletinta. Lämpötilat ulkona koko ajan 30-35 astetta. Aamiainen laitettiin huoneen hintaan, mutta sekin oli liian vaatimaton. Yleisarvio hotellista: ei tarvitse tulla uudestaan.
Genuine Hotels.com guest review
3 night family trip Jul 22, 2013
A Traveler
FI
4.0 / 5Excellent
"Very nice!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me and my girlfriend stayed for 4 nights and we really liked it. The staff was very helpful in every way. The apartment was clean and the bathroom was newly renovated. I strongly recommend Vienna Comfort Apartments.
Genuine Hotels.com guest review
4 night romance trip Apr 3, 2013
Jimmy
SE
4.0 / 5Excellent
"Top Lage, in 4 Minuten per Tram in die Innenstadt"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
( App.1) Hat mir sehr gut gefallen, klar wer sucht,( Boden) Zimmer hätte etwas sauberer sein können. Aber ich habe mich trotzdem sehr wohlgefühlt. Service an der Rezeption war sehr nett. Auch mein Wunsch für eine spontane Verlängerungsnacht war kein Problem. Lage ist top und der Preis auch.Wer einen Parkplatz möchte, muss vorher Reservieren, ich stand im P&R, 30 Minuten zum Hotel mit den Öffentlichen. Vielen Dank nochmal von meiner Seite, jederzeit wieder!
Genuine Hotels.com guest review
2 night trip Oct 17, 2012
Evelyn
DE
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night romance trip Oct 14, 2014
Jesper
DK
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip Mar 15, 2013
A Traveler
DE

TripAdvisor reviews for Vienna Comfort Apartments

Overall rating:Based on 15 traveler reviews

Most recent traveler reviews:

Overall Rating
"A old appartment close to city centre"
10/18/14 grnk11
Hi i had been here for 2 nights. The best part is it close to centre vienna. Reaching this place for first timers might be difficult but once u trace it out commuting want be much difficult. . The appartment is very basic but quite sufficient for budget travellers. It good have been much better with little renovation
Overall Rating
"Good value but in need of repair"
09/20/14 JMLT_NS Nova Scotia
We had a spacious apartment that was clean with a comfortable bed at a very good price. Beyond that, you get what you pay for.... Several aspects of the apartment are in need of repair. There are holes in the curtain, unfinished parts in the kitchen, missing baseboards, damaged/worn furniture. The lack of wi-fi in the room was a disappointment. At one point, cooking doors from another apartment were entering the room until I realized that the exhaust fan was not connected properly. The location is on a tram line so access is fairly easy.
Overall Rating
"Great room in a perfect place"
08/05/14 Rose C Sydney, Australia
Our room was ready for us early in the morning when we arrived. The service was great. The hotel is positioned near the city and very convenient - good public transport around. The apartment was very good - spacious and clean.
Overall Rating
"Average"
06/13/13 sbwmp Ballarat Australia
The Comfort Apartments are easy to get to, but being on the intersection of two tramlines it can be very noisy, especially if you like to have a window open. Our apartment was spacious but really needed some sprucing up - a cupboard door was missing, the paintwork scuffed and the curtains barely cover the windows. It was also quite cold and no heating was working, even though reception told us it was.The Reception staff were otherwise helpful Lack of free wifi is a bit disappointing - and the charge of 4euro per hour is outrageous.
Overall Rating
"Good choice for a long stay in Vienna"
05/03/13 OlyaSPB St. Petersburg, Russia
The hotel is a little bit expensive, but is definitely worth it. We chose this apartment, because it is probably the only one in Vienna, where reception works 24 hours a day. It took us about an hour to get here from airport by the public transport, on the way back we called a taxi and paid €38 (not much compared to other European cities). In front of the hotel there are two tram stops, 4 trams go every five minutes, so it is very easy and fast to get to the main tourist attractions of Vienna. If you don’t want to go in tram, you can walk to the city center: in 10 minutes you will be at the Ring. Unfortunately because of the trams and traffic the apartment is a little noisy, and the noise from the street was the main hotel disadvantage. There is everything you need in the kitchen, including the dish-washing machine (there is scum in the electronic kettle, so don’t forget to take something to wash it). Supermarket “Billa” is situated just around the corner, but be careful: it closes at 7:30 p.m. They change towels and clean the apartment only once a week; for us it wasn’t a problem, because we spent only 6 days there. WiFi worked perfectly, but you have to ask for a key at the reception.
Overall Rating
"dont be fooled"
04/19/11 simpleunit Vienna, Austria
misleading: they advertise they take a family of four but you dont find out until AFTER confirmation that the kids are an extra 20 euro per night its a place with a kitchen, if you stay with kids you probably want to cook a meal...can be hard with no can opener in the room they advertise 'free wi fi'...its not wifi, it's two old computers that you can access free in reception. wifi is available, it costs a lot...oh and doesnt work for iPads.
Overall Rating
"No bad, after all!"
01/02/09 massimo70 Caserta, Italy
WE been there for new years eve. The hotel is good located, 10-15 minutes walking from the rathouse, moreover if you want, the bus are stopping just in front of the hotel. We booked an apartment that is quite big fo 2. The cleaness is average anf the people are friendly. No bad ....after al.
Overall Rating
"Excellence?"
10/28/04 MEG Bologna, Italy
The hotel, classified as Pension, is on the second and third floor and it is well located for the Unversity, close to Schottetor. Rooms are clean but fairly basic and with cheap furniture; good breakfast. If your room overlooks the Asler Strasse, prepare for the noise of the tramways' stop .
Overall Rating
"Apartamento cómodo"
12/30/14 MariyMartin Montevideo
Estuvimos en un apartamento para 2 personas, nos quedamos con nuestro bebè y nos proporcionaron una cuna sin costo. La zona tiene varios comercios y a unas 2 cuadras hay supermercados y farmacia. La estación de metro está a unas 4 cuadras, pero hay un tranvia que para en la puerta que te deja en esa estación. Sobre el apartamento en si, es moderno, amplio, posee cocina con todos los implementos.
Overall Rating
"Buona Posizione, camera spaziosa ma un pò da sistemare"
11/30/14 Matti84 Faenza, Italy
Ho soggiornato con la mia fidanzata a metà agosto , posto un pò complicato da trovare al primo tentativo perchè passa un pò inosservato, parcheggio interrato comodo. Personale non troppo cortese , bisogna salire credo di qualche piano per trovare la recption. La stanza spaziosa ma abbastaza vetusta, andrebbe ritinteggiata un attimo. (vedi Foto) posizione buona in 15 minuti a piedi si è in centro !
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews