All hotels in Vienna, Austria
1 room, 2 adults
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Kleine Stadtgutgasse 4, Vienna, Vienna, 1020, Austria, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 122 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.1
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5.0 / 5Outstanding
"Excellent."
Family Trip. Outstanding clean remodeled hotel. DELICIOUS breakfast spread. Highly recommended. Note that the hotel is not in the central part of the city, it's a 10 min walk or a 4 min train ride to the more touristy areas. It's no big deal at all.
Genuine Hotels.com guest review
3 night family trip Jul 6, 2015
Sarah
US
5.0 / 5Outstanding
"Great little hotel with super breakfast!"
Excellent little hotel. The center of Vienna is easy to walk to. The breakfast was fantastic and the staff were very friendly. Also, the room was very quiet and the beds were comfortable. The only very slight criticism is that good restaurants were not right next door. We would definitely stay there again.
Genuine Hotels.com guest review
2 night family trip Jun 20, 2015
Andrea
US
5.0 / 5Outstanding
"Highly recommended"
Great location and great hotel!
Genuine Hotels.com guest review
2 night trip with friends Jun 5, 2015
A Traveler
US
4.0 / 5Excellent
"Quiet neighborhood"
Good hotel. Quiet neighborhood.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
David
US
5.0 / 5Outstanding
"Christmas joy"
Pleasure was truly phenomenal and we enjoyed every moment!
Genuine Hotels.com guest review
1 night romance trip Dec 15, 2014
Dario
US
4.0 / 5Excellent
Very good hotel.Initial welcome could have been a bit more friendly than formal.
Genuine Venere guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Der Wilhelmshof"
Dest clerk was cordial and very helpful.
Genuine Hotels.com guest review
2 night business trip Oct 28, 2014
A Traveler
US
5.0 / 5Outstanding
I found the hotel to be excellent. The staff very friendly and extremely helpful. Buffet breakfast delicious and plentiful. The only downside is the area the hotel is located in. At night one has to be careful of the kids sitting and drinking on benches & doorways. Otherwise, I felt safe. Liked the hotel.
Genuine Venere guest review
Other trip Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Excelent location near Raileay station"
It was a really nice surprise. Clean, nice rooms and close to Raiñ station
Genuine Hotels.com guest review
1 night family trip Oct 14, 2014
ALBERTO
US
4.0 / 5Excellent
"Cozy, comfy, convenient"
The staff was friendly from the minute we walked in. They accommodated as best they could our early arrival & checked us in earlier than the usual time. Our room was spacious with a clean feel, modern and artsy decor. Bathroom felt modern and luxurious. Beds & pillows are not the most comfortable but were clean & comfortable at the end of long days. The hotel itself is close to a main underground train station which grants easy access to/from the airport and other locations around town. Walking distance to the canal.
Genuine Hotels.com guest review
4 night business trip Sep 24, 2014
M
US
5.0 / 5Outstanding
"Superb servic"
They immediately upgraded us to a upper level when we arrived with our kids. Great breakfast and very friendly and helpful staff. Pretty flose to everything as well. Super clean and ample space- loved the bathroom which was pretty modern. Tucked I a quiet street which was perfect for resting yet close to a Prater and the subways with plenty of shops. We walked to many places St Stephan's cathedral. The price was very reasonable.
Genuine Expedia guest review
Other trip Aug 2, 2014
Subra
US
2.0 / 5Fair
We booked a family room for 4 adults for two nights.Also while we were reserving our room we had to declare our children's ages.So the number of people coming and their ages were known.But when we checked in the hotel , there were two single beds and a sofa bed which was too uncomfortable.The bed was not a real bed, I mean the sofa was opened and became a bed for two. Actually,there wasn't a double bed.We talked with reception , but they did nothing.Secondly, there was a small garden in the hotel, but they did not allow us to sit down there at about 23:00.
Genuine Venere guest review
Other trip Jul 6, 2014
A Traveler
US
3.0 / 5Good
"Average hotel close to the prater"
Enjoyable stay. Enjoyable breakfast awesome staff.
Genuine Expedia guest review
Other trip Jun 28, 2014
A Traveler
US
4.0 / 5Excellent
Excellent location (quiet and central), rooms (we stayed in 2 superior) and breakfast (rich and varied). Cleaning can be improved (especially bathrooms). Staff nice and helpful. Overall impression: very good. We recommend it.
Genuine Venere guest review
Other trip Jan 1, 2014
A Traveler
US
3.0 / 5Good
"They should not advertise free wi-fi!"
Their wifi was horrible. I stayed here three nights. The first night I could get on, but it was extremely slow. After complaining to the front desk, he told me that perhaps my room was too far away from the router (perhaps they should fix that). The last night, I couldn't get on at all! The sofa bed was very uncomfortable. I was hoping to have free coffee in the room, but didn't have any.
Genuine Expedia guest review
Other trip Dec 31, 2013
A Traveler
US
3.0 / 5Good
An adequate hotel within 5 minutes walk from Prater train station which goes direct to the airport and U bahn which goes to the city centre. It is also near the Prater amusement park. It is in the 2nd district so you will have to use the public transport to get to most sights. Air con wasn't working and room was warm and stuffy in the evenings. Breakfast is good with cold and hot food. No tea/coffee facilities in the room.
Genuine Venere guest review
Other trip Apr 16, 2013
A Traveler
US
5.0 / 5Outstanding
A very positive experience in every way. The desk staff is outstanding! Well informed and willing to spend time patiently explaining sights, transportation, etc. The breakfast served is very good. The only downside is the location, however, a nearby train will quickly transport you to the Opera House on the Ringstrasse.
Genuine Venere guest review
Other trip Oct 31, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Lovely Friendly Hotel"
Can't fault it.
Genuine Hotels.com guest review
1 night business trip Jun 14, 2015
Peter
GB
5.0 / 5Outstanding
"Really good hotel, good price, great breakfast"
This was a great hotel, 15 mins walk from Central Vienna, but the underground was very close if you wanted it. The staff were helpful, cheerful and accommodating. There is a nice bar and a gorgeous little garden area to relax in. The breakfast was really good and served until 11.00 if you wanted a lie in. Great value and a nice spacious room. We would definitely go back.
Genuine Hotels.com guest review
4 night romance trip May 1, 2015
A Traveler
GB
4.0 / 5Excellent
"Good value for money"
We stayed for a week in mid-april. Der Wilhelmshof is a very nice hotel, although I would say that 4 stars might be too much - I don't know what the criteria is but I have seen 3 stars hotels that were just as good. The hotel is not expensive, staff is very helpful, breakfast is nice (standard continental, good coffee). We've got the impression of a general eco-theme permeating the hotel. However, some minor details that stood out were palm oil products (nutella, wafers) and the room cleaning: a sign in the room said that if you leave towels hanging they will not be replaced, but all towels were replaced anyway. Wifi is quite slow but the connection is working well.
Genuine Hotels.com guest review
7 night business trip Apr 11, 2015
Oleg
GB
5.0 / 5Outstanding
"excellent hotel friendly helpful staff"
Excellent hotel. Easy to find, very near to local station with access to main line and underground trains also buses and trams. The staff were extremely friendly and helpful booking us tickets for tourist attractions etc.The hotel is very clean and well kept, our room was exceptional with plenty of room for the family to get together. Very quiet area but with restaurants not far away. It would however been nice if the hotel had its own restauarant so we didn't have to go back out in the evening.
Genuine Expedia guest review
Other trip Apr 5, 2015
w
GB
4.0 / 5Excellent
"Excellent breakfast, highly accessible location"
Had visited Vienna for a conference. Our stay at this hotel was very pleasant and memorable. The hotel is only 5 mins walk away from the U-bahn (subway) and S-bahn (tram) lines- makes it very easy to travel around the city. Had booked a double room- pretty spacious. The room was surprisingly quiet, considering the fact that it overlooked the main street. Bathroom was pretty spacious too, with a bathtub shower. Loved the breakfast spread offered by the hotel- the buns, cakes, cheese, meats and eggs platter was delicious. Also, most of the produce was organic. The hotel staff were extremely friendly and helpful too. There were a few minor issues though- 1. Don't appreciate the fact that we have to go all the way down to a common room for ironing clothes. 2. Room heating was a bit of an issue. Too warm even at its minimum. Had to leave the windows open to feel comfortable. 3. Usually I travel light, but due to certain reasons I had a bit more luggage. Unfortunately there were no bellboys in the hotel, other staff were busy and I had to keep running up and down to move my own luggage. Would have appreciated some help in this regard. Overall, a very pleasant trip. Would recommend this hotel for its accessibility, friendly and helpful staff, good rooms and excellent breakfast.
Genuine Hotels.com guest review
6 night family trip Mar 4, 2015
Mustaffa
IN
5.0 / 5Outstanding
"Very happy with our stay"
We were there for my wife's birthday .three days and it was fantastic. Right next to train station without being too noise or busy.really glad we pick this hotel.
Genuine Hotels.com guest review
3 night romance trip Dec 19, 2014
Frank
IE
4.0 / 5Excellent
"Stylish and classy hotel"
Excellent breakfast - staff very friendly Staff very helpful but a bit taciturn at start Hotel is reasonably convenient for public networks, but the general area around Pratt is not pleseant, especially at night. Necessary to go into city centre for any nightlife The hop on hop off buses are quite slow, and would recommend using the S railways / underground more Vienna itself was disappointing - huge amounts of graffitti everywhere and the Danube was far from Blue. On the Danube cruise, note that there is about a 30 minute wait in the lock Did a day trip to Bratislava in Slovakia, which was very interesting, but note that train back to Vienna is from a different station in Bratislava to the one you arrive in!
Genuine Expedia guest review
Other trip Oct 29, 2014
Stephen
GB
5.0 / 5Outstanding
"Attention to Detail"
We stayed in a standard, or classic, room which was modern, comfortable and spacious. It is easy to reach from the airport by taking the S7 train; the hotel is a few minutes’ walk form Praterstern station. It only takes 15 minutes to walk to the centre of the city; or there are 2 underground stations nearby. We found the transport network easy to use. The area around the hotel was OK, but immediately outside Praterstern station felt unsafe at night. The breakfast was great; it is all you could want, with lots of choice of fresh food that was constantly replenished. The staff were all helpful and friendly. It was the care to detail throughout that made this hotel special; from the cleanliness, decoration, comfortable outdoor area, and free wi-fi in the room, to the standards of furniture and fittings in all areas. We stayed for 7 nights and would be happy to stay here again.
Genuine Expedia guest review
Other trip Sep 24, 2014
GW
GB
5.0 / 5Outstanding
"Great location"
Elegant Hotel, well located. Rich breakfast.Ideal for trips into the city, but also for entertainment, being very close to Prater.
Genuine Hotels.com guest review
2 night trip Aug 4, 2014
Cosmin
GB
5.0 / 5Outstanding
"Classy hotel with a strong design edge"
This hotel is a pleasant break from the usual boring, big city, burgundy carpeted monoliths. Every room is individually named and designed with imagination and class. If you skip the lifts and take the stairs you'll be treated to a design exercise on every landing Rooms are immaculate, Wifi is free, breakfast offers all you could want. Desk staff are laid back and helpful. Location is perfect. Barely 2 mins on foot to the main train/subway interchange
Genuine Expedia guest review
Other trip May 10, 2014
M
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Wien"
God standard. Efter at have overnattet I et værelse ved siden af en meget støjende elevator blev vi flyttet til et andet værelse. Morgenmaden er ok. Tæt på centrum. Lidt dyr parkering.
Genuine Hotels.com guest review
3 night family trip Jul 25, 2015
Morten
DK
5.0 / 5Outstanding
"We Love Vienna!"
Allt var jättebra. Parkering finns, se upp för parkeringsvakten! De är lika nitiska som i Gamla Stan i Stockholm. Vi klarade oss. Kontrollera parkeringstider och info om du kommer med bil, fråga receptionen.
Genuine Hotels.com guest review
2 night family trip Jul 14, 2015
Patrik
SE
4.0 / 5Excellent
"Bra"
En lite otrevlig kille i receptionen, annars inga problem. Bra frulle, bekväma sängar och ren badrum. Heltäckningsmatta i rummen.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2015
A Traveler
SE
5.0 / 5Outstanding
"8 ter Hochzeitstag"
Wir hatten unser 8 ter Hochzeitstag und gingen übers Wochenende nach Wien. Das Hotelzimmer war Top, auch der Empfang und die zuvorkommend Art war sehr positiv. Bei Fragen waren sie zuvorkommenden und geduldig. Das Hotel Zimmer fanden wir etwas klein,aber nur zum übernachten braucht es nicht mehr. Es war sehr ruhig obwohl der prater in nur wenigen Minuten zu fürs erreichbar war. Das zmorgen Buffet ließ keine Wünsche offen. Wir würden jederzeit wider in den wilhelmershof gastieren.
Genuine Hotels.com guest review
2 night romance trip Jul 10, 2015
A Traveler
CH
5.0 / 5Outstanding
"Flott hotell!"
Forretningsbesøk med ektefelle. Veldig bra service. Stilig hotell med flott kunst på veggene. Moderne innredet, høy klasse. Deilig terasse på dager med fint vær. Meget rolige omgivelser. Kort vei til U-bahn. Perfekt for business, og par-tur.
Genuine Hotels.com guest review
3 night business trip Jun 25, 2015
A Traveler
NO
4.0 / 5Excellent
"Recommended"
We had a pleasant stay at this hotel. Great service and a friendly staff. Good breakfast. The rooms were very clean and there was no noise from the traffic. Metro close by, alternatively 15 minutes to walk down to the city centre.
Genuine Hotels.com guest review
1 night business trip Jun 15, 2015
A Traveler
NO
5.0 / 5Outstanding
Tolles Hotel, leckeres Frühstück (auch laktose- und glutenfreie Produkte vorhanden), aufmerksames Personal, schöner Außenbereich und nette Bar, sehr sauberes Zimmer. Insgesamt sehr empfehlenswert! Auch die Lage spricht für sich: 5 Fußminuten zur U-Bahn (Praterstern)!
Genuine Hotels.com guest review
4 night romance trip Jun 22, 2015
Andreas
DE
5.0 / 5Outstanding
"Alles einfach Super"
Super Lage und tolles Hotel
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
A Traveler
AT
5.0 / 5Outstanding
"Schönes Hotel in ruhiger, verkehrsgünstiger Lage"
Das sehr schöne Hotel liegt in ruhiger Umgebung und trotzdem sehr verkehrsgünstig. Die Anreise vom Flughafen bis zur Station Praterstern dauert ohne Umsteigen eine knappe halbe Stunde. Von dort sind es noch ca. 250 Meter zum Hotel. Da vom Praterstern aus auch die U-Bahn fährt, ist praktisch jeder Punkt in Wien in kürzester Zeit stressfrei zu erreichen. Wir hatten ein - immer sauberes - Zimmer zum Innenhof. Gelegentlich kamen von der sehr gemütlichen Sitzecke im Innenhof, die von der Hotelbar aus bewirtet wird, einige nicht allzu laute Geräusche von fröhlichen Menschen. Da dort um 11:00 Uhr jedoch geschlossen wird, ist das kein Problem. Wer will in Wien schon vor dieser Zeit schlafen. Wir würden dieses Hotel ohne Wenn und Aber jederzeit wieder wählen!
Genuine Hotels.com guest review
3 night romance trip May 30, 2015
Siegfried
DE
4.0 / 5Excellent
"Gerne wieder und auch länger"
Angenehm ruhig, cooles Design, super Kaffee beim Frühstück, gute Lage zum Prater
Genuine Hotels.com guest review
2 night romance trip May 24, 2015
Samuele
CH
4.0 / 5Excellent
"Très bon séjour"
Hôtel situé dans une rue calme, proche du Prater et du métro. La chambre triple que nous avions était propre et bien insonorisée. Un petit bémol pour les matelas qui nous ont semblés un peu mou (mais qui pourraient plaire à d'autres). Petit déjeuner tout-à-fait correct, il y en a pour tous les goûts. Le personnel a été très gentil et le service irréprochable.
Genuine Hotels.com guest review
3 night trip with friends Apr 24, 2015
Perle
CH
4.0 / 5Excellent
Wir haben eine schöne Zeit verbracht. Das Frühstück war sehr gut und das Hotelpersonal war sehr freundlich und hilfsbereit. Die Zimmer waren gut ausgestattet und sauber.Wichtig war uns das wir zentral gewohnt haben. Wir können das Hotel mit guten gewissen weiter empfehlen da wir schon das zweite mal da waren. Wenn wir wieder nach Wien kommen werden wir es wieder buchen.
Genuine Expedia guest review
Other trip Apr 24, 2015
A Traveler
DE
5.0 / 5Outstanding
"Lækkert og hyggeligt"
Vi var på forlænget weekend. Det var et utroligt lækkert hotel med en fantastisk og lækker morgenmad! Tæt på byen så vi gik bare frem og tilbage. Sporvognen er ret dyr. Overvej et 24 eller 48 timers kort til bus og metro. Det kan godt betale sig. Der var meget varmt på værelset, så vi var nødt til at sove med åbent vindue. En aften med spisning i donautårnet er en fed oplevelse!
Genuine Hotels.com guest review
3 night romance trip Apr 17, 2015
Benita
DK
5.0 / 5Outstanding
"Hotel bien place au pied de la station de métro"
Personnel très accueillant le train de liaison vers l'aéroport est a 3mn a pied Petit déjeuner très copieux et bon Le calme dans le quartier Beaucoup de resto a 2 pas et de bon niveau Très bonne adresse
Genuine Expedia guest review
Other trip Apr 20, 2015
Robert
FR
5.0 / 5Outstanding
Betten etwas weich. Soll aber nur eine Anregung sein keine Kritik.
Genuine Expedia guest review
Other trip Apr 5, 2015
Oma
DE
5.0 / 5Outstanding
"Individuell geführtes Hotel, serviceorientiert!!!"
Wien erkunden von optimal gelegenem Ausgangspunkt, gut gelaunt und gut gestärkt nach einem exzelenten Frühstück, das geht ohne Einschränkungen vom stilvoll ausgestalteten Wilhelmshof. Wir würden dieses Hotel sicherlich beim nächsten Besuch der Stadt gerne wieder aufsuchen.
Genuine Expedia guest review
Other trip Apr 3, 2015
Ehepaar
DE
5.0 / 5Outstanding
"Zimmer und Frühstück"
Super Frühstück, geniale Lage perfekter Service !!!
Genuine Expedia guest review
Other trip Mar 31, 2015
luksti
DE
4.0 / 5Excellent
"Gutes Hotel für einen Stadturlaub in Wien"
Wir haben das Hotel für ein verlängertes Wochenende in Wien gebucht. Vom Flughafen kann man bequem mit der S7 zum Praterstern fahren und von dort ist man in 7 Minuten zufuß am Hotel. Bei sehr früher Anreise konnten wir zwar unser Zimmer noch nicht beziehen, dafür aber unsere Koffer in einem Schließfach deponieren und uns frischmachen. Das Personal ist sehr freundlich und kompetent. Unser Standardzimmer war noch nicht so schick wie auf den Fotos im Internet, aber in einem guten Zustand, sehr geräumig und sauber. Es hat uns an nichts gefehlt! Das Frühstücksbuffet ist super! Wir haben selten so gute und vielfälltige Backwaren auf einem Hotel-Frühstücksbuffet gesehen - sehr lecker!!! Auch das Kaffeeangebot ist sehr vielfältig und von guter Qualität. Rundum ein guter Start in den Tag. Wir würden den Willhelmshof immer wieder buchen und ihn auch Freunden empfehlen. Er liegt recht verkehrsgünstig und ist trotzdem recht ruhig in einer Seitenstrasse gelegen.
Genuine Expedia guest review
Other trip Mar 31, 2015
Wien-Fans
DE
5.0 / 5Outstanding
"Gemütliches, sauberes Hotel Nahe Praterstern"
Das Hotel diente als Basisstation für unser Wienwochenende. U-Bahn und andere Verkehrsmittel waren in wenigen Minuten zu Fuss erreichbar. Das Personal war durchweg freundlich und hilfsbereit.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
DE
4.0 / 5Excellent
Nettes Personsal, gutes Hotel, ausreichendes Frühstück, guter Service.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
DE
5.0 / 5Outstanding
"Quiet lovely hotel with excellent service."
Hotel located on quiet street. Interior design is great, clean and very helpful personnel. Small buffet excellent. Convenient transportation in city and directly to airport. Walk to center Vienna in 20 mins.
Genuine Expedia guest review
Other trip Mar 17, 2015
A Traveler
IT
4.0 / 5Excellent
"Sehr gutes Hotel in zentraler Lager"
Komfortables und sehr sauberes Zimmer. Personal war sehr freundlich und hilfsbereit. Das Hotel liegt ideal zur Stadtmitte. U-Bahnstation in 3 Minuten zu erreichen und dann sind es nur 2 U-Bahnstationen zum Stephansdom. Der Prater ist in wenigen Minuten zu Fuß zu erreichen. Frühstück war sehr gut, teilweise auch Bioprodukte. Das Hotel liegt in ruhiger Seitenstraße.
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
DE
4.0 / 5Excellent
"tres accueillant"
hotel tres bien situe pour la visite de vienne tres calme et tres securitaire
Genuine Expedia guest review
Other trip Mar 14, 2015
A Traveler
FR
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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