All hotels in Vienna, Austria
1 room, 2 adults
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Seilergasse 9, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 151 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    3.5
  • Condition
    3.5
  • Neighborhood
    4.9
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3.0 / 5Good
"hotel is good for all seasons except summer"
very well situated, and breakfast was good and plentiful. The weather was very hot and no a/c or a fridge in the room though they did provide a fan. The lift often did not work.
Genuine Hotels.com guest review
3 night romance trip Jul 20, 2015
Katherine
US
4.0 / 5Excellent
"Great place for the price"
This was a lovely little pension right downtown. The room was small, but very clean. Breakfast was provided and the staff is very friendly. The only drawback is that the reception is on the second floor and the elevator was not always working, so beware if stairs are an issue.
Genuine Hotels.com guest review
3 night business trip Jul 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Vienna charm"
We loved this hotel in Vienna. It is a great location for walking and exploring the city on foot. This is the best hotel breakfast i have ever had.
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
Virginia
US
2.0 / 5Fair
"ITS OK BUT..."
No aircondition , very slow elevator , exept the room all the rest hotel is dirty
Genuine Hotels.com guest review
1 night family trip Jun 8, 2015
DIMITRIOS
US
2.0 / 5Fair
"Not fancy, but great location."
The hotel is very dated, and hard to find. But for the price and the location, it was a bargain. If you want glitz and glamour, this is not the place. If you want a place to sleep in city center, and a good breakfast, go for it.
Genuine Hotels.com guest review
2 night trip May 5, 2015
joe
US
5.0 / 5Outstanding
"Great stay!"
Great, great location. Easy to go everywhere. Very friendly staff. Strongly recommeded.
Genuine Hotels.com guest review
2 night family trip May 3, 2015
Xingxing
US
2.0 / 5Fair
"Hotel is like a college dorm"
Pros: Location is great and walkable to the main attractions There's a nice grocery store right below you can buy water or snacks Cons: Hotel is disappointing. The beds are low and hard. You can smell the smoke through the room. The hotel is basically like a college dorm. Elevator is very old
Genuine Expedia guest review
Other trip Mar 20, 2015
VP
US
5.0 / 5Outstanding
Central and convenient. This hotel had everything I needed for my trip. It's not shiny or fancy, but who cares! We, at least, enjoyed staying at a hotel at a reasonable price that is located in the very center of everything you want to see in Vienna. And at the same time in a fairly quiet street. I don't sleep easily, but had no trouble sleeping here. It was practical, had a good breakfast (for what the hotel costs), and we didn't miss anything. If you need a luxurious spa hotel, go find another.
Genuine Venere guest review
Other trip Mar 11, 2015
A Traveler
US
4.0 / 5Excellent
"Great location in Vienna"
I would have given all 5s comfortable room in a great location in Vienna right in the middle of all the sights with only short walks between allowing you to link up great walks through the city. Our only complaint was that a previous guest must have smoked in the bathroom to avoid the three story walk down to smoke outside. We did not catch that earlier when we quickly checked in but it eventually became noticeable. We notified the front desk and they were apologetic but....Good hotel but smell the bathroom before accepting the room.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
4.0 / 5Excellent
"Vienna start."
The room's bed arrangement was very awkward and confining for 3 people. Breakfast was very good with lots of choices and a bright room with room for the hotel's visitors. Location was great - 1 small block from the main all-pedestrian street in town. Very convenient to the Metro. Highly recommend it! City is confusing to drive in - need a GPS.
Genuine Hotels.com guest review
2 night family trip Dec 14, 2014
Peter
US
4.0 / 5Excellent
"comfortable with good location and breakfast"
This is a very comfortable, clean hotel with a very good breakfast and an excellent location if you don't mind the city hustle and bustle on the street below at all hours.
Genuine Hotels.com guest review
3 night family trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, elevator fail"
Location was excellent, breakfast was good. The room was reasonably comfortable, though a little oddly shaped and not very soundproof. Staff was nice and capable. Elevator was broken/inoperable on and off for four days - the pension is on the third and fourth floors. Wifi was spotty.
Genuine Expedia guest review
Other trip Dec 13, 2014
Mary
US
4.0 / 5Excellent
Everything is perfect, but the location is THE best aspect.
Genuine Venere guest review
Other trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"great sightseeying location"
The staff was great, very helpful. Location was terrific, right in the middle of sightseeying heaven. I was disappointed in the hotel itself. It's located on the 3rd and 4th floor of a dark office building. Hallway to elevator dark. The room itself was clean but needs some maintenance: linoleum was pulling up in the bathroom and the carpet had old stains. With not too much money this could be improved a great deal.
Genuine Hotels.com guest review
2 night trip Jun 20, 2014
eddy
US
2.0 / 5Fair
"Convenient location, but overpriced"
This is a 1 or 2 star hotel. Very unattractive entrance. Rooms are dated, probably 1960's furnishings. Badly in need of rehab. I expected more for the price they charge. Hotels.com advertised $500 rooms for $155, but their highest rack rate is about $200, and these rooms should be priced in $100 range.
Genuine Hotels.com guest review
2 night family trip Aug 29, 2014
A Traveler
US
4.0 / 5Excellent
Excellent location, just a few steps from the center of Vienna. Quitness? Not at all: a lot of noise from the road and from the supplies arriving for the supermarket on the groundfloor of the building.
Genuine Venere guest review
Other trip Aug 14, 2014
A Traveler
US
3.0 / 5Good
"Good location to historic sites"
It is very close to the subway station and historic sites. There is no air conditioning and it is very hot in the summer time. So be aware of that. The shower space is very small which is tough for big guy to get in :-). Other than that we are happy with the staff and room service.
Genuine Expedia guest review
Other trip Jun 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Super location!"
A bit hard to find (in apt bldg so no hotel sign ) but well worth it, incredibly convenient, reminded me of apt I lived in in Berlin
Genuine Expedia guest review
Other trip Jun 3, 2014
A Traveler
US
3.0 / 5Good
"Great location. Wifi sux big time."
Everything was very good except for the wifi which was really bad from the room. Even when you did manage to catch a bit of weak network coverage, you had to keep re-registering and entering your password. They should not advertise free wifi because in reality there isn't one. I had to go out to a cafe each time i needed it. Also, there was not one single english speaking channel on the tv, not even cnn which is pretty much the most bog standard you find everywhere.
Genuine Expedia guest review
Other trip Apr 17, 2014
A Traveler
US
5.0 / 5Outstanding
Excellent with the hotel transfer from airport.
Genuine Venere guest review
Other trip Apr 2, 2014
A Traveler
US
4.0 / 5Excellent
"nice location very simple premises"
Location is great, staff extremely nice but the room very small with paper thin walls and we had a shortage of sleep there. A two pint five star hotel in a great location.
Genuine Hotels.com guest review
4 night trip Dec 31, 2013
Pierre
US
3.0 / 5Good
Excellent location, but expensive. Shower was likely installed by a dwarf; too low for the average bear. It's not so flash as it appears; crappy carpets, side door entry, etc.
Genuine Venere guest review
Other trip Oct 2, 2013
A Traveler
US
4.0 / 5Excellent
"Great location! Good deal!"
Quick visit to Vienna while driving back from Prague to Budapest. Beautiful city...busy.
Genuine Expedia guest review
Other trip Sep 30, 2013
papillon lover
US
3.0 / 5Good
The wi fi signal was weak in our room. Each time you close your iPad you have to re log in. The room faced a road and was not air conditioned. We had to leave the windows open for air as we visited in August the noise was really loud. Also the shower was ridiculously small.. The mattresses are due for a change. The position is excellent. Very close to everything. Breakfast was very good and it is a very close walk to the Metro.
Genuine Venere guest review
Other trip Aug 30, 2013
A Traveler
US
4.0 / 5Excellent
The Pension Neuer Mrkt was a reasonably priced accomodation in the heart of the Vienna Tourist area. Right next to Stephenplatz and a short walk to the Museum District and most tourist sights and shopping. My room was comfortable for one person. Two would have been difficult in this particular room. It wasn't a major issue for me but there was no air conditionning and the toilet was a shared WC in the hallway. The bathroom was small, with a shower, but functional. Breakfast was included but I was a little bummed out that they charged a fee for coffee. Overall, I was pleased with the facility.
Genuine Hotels.com guest review
3 night trip Jul 18, 2013
A Traveler
US
5.0 / 5Outstanding
very good location, friendly, professional, good parking in the garage nearby, I will come back
Genuine Venere guest review
Other trip Nov 16, 2012
A Traveler
US
4.0 / 5Excellent
"in the middle of old Vienna"
Room was clean. Quiet location. Furniture needs updating. Room was ready when I checked in (was before noon). Breakfast adequate. Staff helpful and friendly. Location was great--in the middle of old Vienna. Could walk to most places. Would stay here again.
Genuine Hotels.com guest review
3 night trip Nov 6, 2012
Female traveling alone
US
5.0 / 5Outstanding
a little confusing to find without help.
Genuine Hotels.com guest review
1 night family trip Aug 7, 2012
Natalie
US
5.0 / 5Outstanding
This is a great hotel, good ratio between quality and price, is extremely near to old town and as the first time in Vienna is an excellent choice. We don't need use public transport because every place is near from the hotel
Genuine Venere guest review
Other trip Aug 2, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very central and handy for Stefansdom"
This is like a good hostel set in the 70s or 80s. I felt like I was on a ship because of the doors inside, which was fun. Reception are helpful, breakfast is simple but decent and house keeping are very efficient. If you're looking for something elegant and modern, you might want to look elsewhere, but it was enough for my needs. I also expected a single room and ended up with a twin, which is good because I used the other bed's duvet and blanket to cover my own mattress to make it a bit more comfortable - they're made of foam.
Genuine Hotels.com guest review
2 night trip May 24, 2015
Kelly
GB
5.0 / 5Outstanding
"Amazing stay at first visit to Vienna"
It was very nice and clean. The staff are very friendly & helpful. The hotel is just in the centre of old Vienna, which is very convinient.
Genuine Hotels.com guest review
1 night trip May 25, 2015
Mohamed
IE
3.0 / 5Good
"Great location in centre"
Location excellent in centre minutes walk from main shops and cathedral. Excellent supermarket below Hôtel which is great for getting ou ch and cups of tea/ coffee. Entrance to Pension can be a little difficult to find but looks like a doorway going into a block of flats. Old building and rooms are a good size but do need updating. I liked the building, enormous windows etc but if you're at the front it is noisy as in front of a plaza with coffee bars and restaurants. First night was so noisy...take Earplugs, these helped greatly. Our trip,e room was good. Shower with lots of water but control can be temperamental. Excellent value for money for the location, but in need of modernising.
Genuine Expedia guest review
Other trip Apr 14, 2015
YY
GB
4.0 / 5Excellent
"Great location"
Great location, couldnt get any better
Genuine Hotels.com guest review
9 night business trip Mar 25, 2015
A Traveler
AU
3.0 / 5Good
"Great location and service"
Located 30 seconds from st Stephens cathedral, a perfect sight seeing base.lovely older building neuer markt is set over the second and third floor with stair and elevator access, very professional and friendly staff. Good breakfast selection although would have liked to see salad and boiled eggs as is with most continental breakfasts across Europe. A small double room really is compact, but you have everything you need although a little dated, and if you aren't planning to stay in all evening (why would you in such a lovely city?!?) then it is adequate enough, the bed however is not. Obviously we only tried one mattress in one room so not speaking for all but very uncomfortable nights sleep (rm32). Having spent 3 weeks across Czech republic, Slovakia and Austria this was the only uncomfortable night we had. That's it, on the whole a lovely stopover hotel, no frills but priced accordingly.
Genuine Expedia guest review
Other trip Jan 1, 2015
David
GB
4.0 / 5Excellent
"Great location"
It was a great location no doubt but the hotel is old. Front desk is very helpful and even got us a cab to the airport at the last minute. Will stay again for the location
Genuine Hotels.com guest review
2 night romance trip Dec 22, 2014
Tan
SG
4.0 / 5Excellent
"Great location."
Location is great, close to everything. Good breakfast. Very clean and helpful staff.
Genuine Expedia guest review
Other trip Dec 10, 2014
Mimi
CA
3.0 / 5Good
"All about location!"
Location is excellent just off the main street and close to the touristy historic attractions. Hotel.is shabby showing it's age with broken carpet and torn bed cover in my economy room although very clean. Being an older lady solo traveller I was a little uncomfortable negotiating the metal gate entrance with my key whilst a homeless man sat besides it and the ancient draw gate lift was somewhat scary but the alternative was no better being three flights on a spiral staircase very poorly lit. This all can be overlooked however just to be situated in the centre of a magnificent city.
Genuine Expedia guest review
Other trip Oct 3, 2014
Andrea
CA
4.0 / 5Excellent
"Excellent location and very pleasant hotel!"
The location of this hotel could not be better, very central, only a couple of minutes walk to the Stephansdom. Hotel iteslf was very clean, the breakfast was decent and the staff very friendly. Only problem we found was that the internet would sometimes drop out which could be frustrating!
Genuine Expedia guest review
Other trip Sep 16, 2014
Ash
GB
4.0 / 5Excellent
"Location, location, location"
I stayed here for 2 nights during a recent trip to Vienna and I’d definitely stay here again. Housed on the 2nd and 3rd floors of a stunning Art Nouveau building, smack-bang in the middle of the Innere Stadt, the pension’s location is hard to beat. The vast majority of Vienna’s sights and tourist attractions are within a 30 minute walk and the Stephensdom metro station is under two minutes away from the front door. Although travelling alone, I was allocated a twin room on the 3rd floor with a wonderful view over the Neuer Markt. The room had a private bathroom with a stall shower. The bathroom was spotlessly clean and fresh towels were provided daily. Breakfast was a simple buffet and there were various drinks available for purchase from the 24 hour reception. The pension is surrounded by numerous bars and restaurants and the first two floors of the building in which it is located are occupied by the upmarket Billa Corso Herrnhuterhaus supermarket. In addition to all the usual bits & bobs you’d expect you can also purchase some quite delicious, high quality, hot takeaway food from the ‘Henry: The Art of Living’ concession on the ground floor [0.99 euro per 100g]. All in all the Pension Neuer Markt had everything I was looking for at a fair price. Definitely recommended.
Genuine Expedia guest review
Other trip Jun 12, 2014
Lance
GB
4.0 / 5Excellent
"Pension Neuer Mrkt"
Caracteristic, old fashioned Pension situated on the second and third floor of an old building. Ideal for position in the inner City of Vienna and at walking distance from the cathedral, the royal palace and the opera, as well as Restaurants and Cafes. Not outstanding and a little pricy for a 3 star establishment, but I liked it.
Genuine Expedia guest review
Other trip May 27, 2014
Sheila
GB
4.0 / 5Excellent
"Great Central Location"
Just off St Stephens Cathederal Square with shops, restaurants, underground lines & bus services within a minutes walk. Many major buildings nearby & inner ring road & trams under 10 minutes. It looks great on the outside but inside has seen better days; if you can get over that then you get a good breakfast & helpfull service.
Genuine Expedia guest review
Other trip Mar 31, 2014
Mike
GB
3.0 / 5Good
"very old building"
was more like a bed and breakfast than a hotel.
Genuine Hotels.com guest review
2 night business trip Jan 31, 2014
phil2
GB
5.0 / 5Outstanding
"yes, try it"
Quibbles on other reviews of this hotel are IMHO over-fussy. If you have an eye for the quaint and the slightly faded glamour; then add in the superb staff, fantastic location and reasonableness of price, this has to be the ideal place. It's not the Hilton, but that is beyond the Ring and costs tons!
Genuine Expedia guest review
Other trip Nov 3, 2012
Roger
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"交通方便"
交通非常方便、房間不大、沒有空調
Genuine Hotels.com guest review
2 night family trip Jul 5, 2015
A Traveler
TW
3.0 / 5Good
Loistosijainti. Vaatimaton mutta siisti. Ystävällinen henkilökunta.
Genuine Hotels.com guest review
2 night family trip Jul 10, 2015
Jaana
FI
5.0 / 5Outstanding
"muito bom"
tranquila
Genuine Hotels.com guest review
3 night family trip May 25, 2015
A Traveler
BR
4.0 / 5Excellent
"excelente pension"
Excelente estadia en una dr las ciudadesmas lindas. La pension tiene una ubicubicación inigualable. A pasos de todo. Es u edifico antiguo pero bastante cuidado. La atención es excelente. Facil acceso sea llegando en avión o en tren. Recomendable
Genuine Hotels.com guest review
1 night trip with friends Jun 17, 2015
A Traveler
ES
5.0 / 5Outstanding
"Super Preis-Leistungsverhältnis in Top Lage"
Wunderschönes Hotel in super Lage. 2 Gehminuten bis zum Stefansdom bzw. U-Bahn. Alle touristischen Punkte fussläufig zu erreichen. Von außen ein wunderschönes Gebäude, von innen mit altmodischem Charme. Frühstücksraum etwas klein, das Frühstücksbuffet völlig ausreichend. Einzig die dünnen Wände in den Zimmern sind etwas störend. Es hörte sich an, als ob unsere fröhlichen italienischen Zimmernachbarn direkt in unserem Zimmer wären. Wir würden jederzeit wieder da buchen
Genuine Hotels.com guest review
2 night family trip May 22, 2015
Bettina
DE
5.0 / 5Outstanding
"Super freundlich und super sauber"
Als wir in der Pension ankamen, wurden wir sofort herzlichst begrüßt und uns wurde alles erklärt. Die Dame an der Rezeption informierte uns auch sofort über die anstehenden Events in Wien. Unser Zimmer war etwas klein, aber für den Preis konnte man wirklich nicht meckern. Außerdem war alles vorhanden was man brauchte und da wir nur eine spontane, kurze Stadtreise machten, waren wir voll zufrieden. Mein Freund kommt aus der Hotelbranche und hat natürlich gleich geschaut ob alles sauber ist. So gründlich er auch suchte, er fand nichts. Großes Lob ans Housekeeping! Das Frühstück, welches inkludiert war, war super. Alles was man brauchte war vorhanden. Also ein großes Lob an das Team von der Pension Neuer Markt. Wenn wir wieder in Wien sind kommen wir gerne wieder.
Genuine Hotels.com guest review
1 night romance trip May 19, 2015
Maria
AT
3.0 / 5Good
"Rekommenderas om du vill bo enkelt men centralt"
Vi besökte Wien 14-17 maj. En intensiv men givande helg. Skulle nog behövt en dag till. Pensionatet (som var familjeägt, endast 35 rum) låg väldigt centralt, ändå var det tyst, ett par minuters promenad från Stefansplatz och gågatorna. Bra frukost med det nödvändigaste. Trevlig och hjälpsam personal. Helt ok rum. Fräscht badrum. Entrén var lite skum. Ingen lyxig hotellentré. Receptionen låg på andra våningen! Jag ger pensionatet 3 stjärnor.
Genuine Hotels.com guest review
3 night romance trip May 14, 2015
A Traveler
SE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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