All hotels in Vienna, Austria
1 room, 2 adults
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Weihburggasse 18-20ViennaVienna1010Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 44 reviews)

  • Location
    Great location
  • Cleanliness
    Clean
  • Service
    Fantastic service
  • Breakfast
    Bad breakfast
  • Amenities
    Bad amenities
  • Vibe
    Poor vibe
5.0 / 5Outstanding
Hotel is very nice, located practically in the city center. I did not use the public transportation at all, because it is close to the most landmarks. The staff is very friendly. The charming part for me was that the hotel is located in the residential building.
Genuine Hotels.com guest review
6 night trip Sep 22, 2015
Sophia
US
3.0 / 5Good
"Ok"
it good and near center veinna good city Hotel staff good
Genuine Expedia guest review
Other trip Aug 12, 2015
A Traveler
US
4.0 / 5Excellent
"Good place to share with friends and family"
It is a good place to share with friends and family. Price is reasonable and walking distance to key attractions.
Genuine Hotels.com guest review
2 night family trip Jun 22, 2015
ALFREDO
US
4.0 / 5Excellent
"Nice hotel is near a big place"
Was very good,the hotel is near to history places and cultural
Genuine Expedia guest review
Other trip Jun 18, 2015
A Traveler
US
4.0 / 5Excellent
"Good for the price and close to everything"
My family and I stayed for two nights. The place was very easy to find. Check in was very easy. We had a two-bedroom one-bath apartment. There was a big living area with sofa. My wife and three kids loved the place. We didn't do much inside the apartment. The hotel is very close to the city center with plenty of shops and restaurants. My kids had no problem walking to all nearby places. I'd definitely recommend this place and will stay there for our next trip.
Genuine Expedia guest review
Other trip Jun 18, 2015
Mohamed
US
3.0 / 5Good
"Cute! Good for Group on Budget!"
This is a no frills location but it works for a group on a budget. Free WiFi! The staff is very sweet! Air conditioning is very light however. Cute local restaurants.
Genuine Hotels.com guest review
3 night family trip Jun 3, 2015
Michael
US
4.0 / 5Excellent
"Family with young adults"
We stayed in an apartment type room which was a lovely size. Main room where one of us slept had no darkening curtains and sun came in at 5am. Area was quiet but convenient.
Genuine Hotels.com guest review
3 night family trip May 29, 2015
Gretchen
US
4.0 / 5Excellent
"Great customer service"
A great location and a very helpful staff. We were able to have them arrange airport transfer during the night and later in the day transportation hotel to hotel transportation to Bratislava. This was all taken care of before we left the US 3 weeks prior to our arrival.
Genuine Hotels.com guest review
2 night family trip Sep 21, 2014
Phillip
US
4.0 / 5Excellent
"Nice and close to city center"
It was close to metro station and city center. Lots of nice restaurants, high end shopping and museums in very close proximity
Genuine Expedia guest review
Other trip Sep 21, 2014
jo
US
5.0 / 5Outstanding
"Location is great"
- Size is great. The apartment had all you need.
Genuine Expedia guest review
Other trip Dec 6, 2013
Olga
US
4.0 / 5Excellent
"Nice small PENSION or B&B for budget travelers"
This is just a small B&B with only 8 rooms located on the 2nd floor of a residential / business building, limited amenities. The rooms are very clean with their own bathroom. Breakfast was included, very good. Very centrally located near Stadtpark, walking distance to St Stephen's Cathedral and other tourist attractions
Genuine Expedia guest review
Other trip Oct 29, 2013
Carlos
US
4.0 / 5Excellent
"One day stay"
The hotel itself is whatever. The staff however was exceptional. Very helpful, pleasant, and very informative. At first I had no idea where the hotel is situated. Its in a building with some kind of offices and who knows what else. It was difficult to find and not very convenient. The plus side to this hotel is its location, staff, and cleanliness, breakfast was delicious and included.
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
Edward
US
4.0 / 5Excellent
Staff very friendly. Breakfast need to be more various
Genuine Venere guest review
Other trip Jun 14, 2013
A Traveler
US
5.0 / 5Outstanding
"would definitely stay again"
Very very accommodating staff and owner- we arrived before check in and were offered breakfast gratis and permitted to park luggage. My son got stuck outside the hotel (accessible through locked gate at street) without benefit of his key and the owner (roused at 10:45 pm) didn't do more than gently remonstrate him. After checking out we left our bags while we toodled around town before leaving on a night train. Our room had lovely high ceilings and crisp white down duvets and pillows. Super location within comfortable walking distance of museums, Opera House, great shopping and restaurants.
Genuine Hotels.com guest review
2 night family trip May 26, 2013
Ann
US
4.0 / 5Excellent
This hotel is not luxurious, but it is clean and fairly quiet - and the location is superb. Good value for the money. One caveat I can offer is that, in my room at least, the shower stall was very small. I am not a very large person and it is a good thing too, because, had i been a bit wider, I probably would not have been able to fit in the shower at all. My particular room had no bathtub, but it may be that some of the other rooms do. In spite of the cramped shower, I would definitely stay here again next time I'm traveling on my own and I have a short stay of three nights or fewer in Vienna.
Genuine Venere guest review
Other trip May 19, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Vienna hotel like staying in someone's home"
Close to city center. Rooms were good size. Beds comfortable. Breakfast very good. Access to wifi very bad. Staff friendly
Genuine Hotels.com guest review
4 night family trip Aug 18, 2015
Sandra
GB
5.0 / 5Outstanding
"Great stay"
I appreciate that the hotel answered my email and provided me with an airport shuttle. That is very important. The hotel was nice and in a very good location. It was a little expensive, but oh well, that's the way it goes. I would stay here again.
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
Traveler
IE

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
C'est hôtel est sympathique et très bien situé, au cœur du centre ville à deux pas du métro. L'endroit est calme et agréable. Le personnel de l'hôtel est serviable et à l'écoute. Le petit déjeuner est correct.
Genuine Hotels.com guest review
2 night family trip Jan 8, 2016
A Traveler
FR
4.0 / 5Excellent
"호텔 펜지온 루미스 이용후기"
객실/호텔의 청결함 - 옛날 동유럽 호텔 느낌, 아주 아주 넓은 가정집 느낌. 가족이 가기에 좋습니다. 서비스 품질-영어를 잘 못하는 중년 아주머니가 처음 안내해주셨는데, 손짓 표정으로 다 알수 있었고, 매우 친절하셨어요. 호텔 편의 시설-시내 가까워요. 물을 구하기 힘들었는데, 지하철 지하에서 사는 것이 제일 좋음. 호텔 위치-좋음. 처음 들어갈때 일반주택 같은 느낌이고, 엘리베이터 3인용이라, 처음 방에 들어가기 전까지는 의구심이 들지만, 막상 넓은데서 편안하게 쉬기에 좋습니다.
Genuine Hotels.com guest review
1 night family trip Oct 1, 2015
MYONG CHEOL
KR
4.0 / 5Excellent
"Hotel mitten in Wien!"
Hotel im 2ten Stock Frühstück erst an 7:30 Uhr Rezeption spricht kein deutsch
Genuine Hotels.com guest review
1 night trip Sep 13, 2015
A Traveler
DE
2.0 / 5Fair
"Pensjonat-ikke hotell!"
Beregnet på små folk. Hjemmekoselig pensjonat med suveren beliggenhet.
Genuine Hotels.com guest review
3 night family trip Jun 5, 2015
Paal
NO
4.0 / 5Excellent
"Tolle Lage in der Innenstadt"
Wir wurden sehr freundlich, höflich und zuvorkommend empfangen. Zimmer sehr sauber und ruhig mit großer Veranda. Frühstück war OK. Am Abreisetag konnten wir nach dem Räumen des Zimmers das Gepäck noch an der Rezeption lassen und wurden später nochmals sehr freundlich verabschiedet.
Genuine Expedia guest review
Other trip May 1, 2015
Max
DE
1.0 / 5Poor
"En speciel oplevelse til en god kondi og slankekur"
værelset var slidt men havde sjæl og en lille overdækket balkon ud til en baggård. Alligevel havde vi et dejligt ophold og nød at være midt i byen og derfor omgivet af spisesteder og seværdigheder. Kan godt anbefale pensionatet til andre og vender gerne tilbage til de snævre forhold og det meget skiftende personale, som må være familie til ejeren. Er man til stort morgenmåltid, så gå først til bageren og derefter op i den kompakte morgenmadsområde. Undgå elevatoren hvis man er mere end en enkelt og ingen kufferter ved siden af. Pensionatet ligger tre etager op og trappen tager man kun hvis man lider af klaustrofobi i elevatoren.
Genuine Hotels.com guest review
4 night trip with friends Apr 8, 2015
steen frank thaarup
DK
4.0 / 5Excellent
"Très bon situé, bon rapport qualité/prix"
Très bon situé, bon rapport qualité/prix
Genuine Hotels.com guest review
6 night trip Jul 19, 2014
TK
FR
3.0 / 5Good
"Kylmä kämppä kaupungin ytimessä"
Arviooni takuuvarmasti vaikuttaa sää, joka sattui tällä kertaa olemaan täysin vuodenaikaa vastaamaton. Neljä päivää vaelsimme sateisessa Wienissä ja näiden kosteiden päivien jälkeen olisi ollut ihanaa päästä lämpimään hotellihuoneeseen. Meitä kuitenkin odotti kylmä ja kostea asunto. Kai tämä oli oma virheemme, sillä kyseessä ei ollutkaan perinteinen hotellihuone. Asunto sinällään oli kuitenkin siisti ja peitot lämpimät, joten yöt nukuimme hyvin. Huonepalvelua ei ollut, mutta kohtuuhintainen aamupala oli hintansa väärti. Henkilökunta oli erittäin ystävällistä ja sijainti todella hyvä, noin viiden minuutin kävely kaupungin keskeisimmälle alueelle. Suosittelen lämpimien aikojen asumukseksi ja sellaisille, jotka arvostavat suurta tilaa viihtyisyyttä enemmän. Viimeiset 24 tuntia jouduimme tyytymään kylmään veteen...
Genuine Hotels.com guest review
4 night trip with friends May 14, 2014
Kaisa
FI
4.0 / 5Excellent
紹介される公共の駐車場が徒歩10分ぐらいと,ちょっと遠い。雨の日は大変かも。立地は非常に良い。部屋も3ベッドルームを使用したが,広くて快適だった。
Genuine Hotels.com guest review
1 night family trip May 2, 2014
Shin
JP
4.0 / 5Excellent
"Fine hotel in a perfect location"
This is a fine hotel. The location is sublime and the service is good. It is not a big fancy hotel but small and cozy. There is wifi included which is working fine. The breakfast is nothing to brag about but it is there. The main reason for choosing this hotel is the perfect location and the good service from the small staff-crew.
Genuine Hotels.com guest review
3 night trip May 8, 2014
Jesper
DK
5.0 / 5Outstanding
"Отличное расположение"
Отличный отель для туристов из России, русско говорящий персонал, российское телевидение. Все достопримечательности рядом.
Genuine Hotels.com guest review
4 night trip with friends May 2, 2014
Олег
RU
5.0 / 5Outstanding
"Meget centralt"
Venlige mennesker. God service.
Genuine Hotels.com guest review
2 night trip Apr 11, 2014
Susan Mathiasen
DK
4.0 / 5Excellent
Très bon séjour à Vienne. L'hôtel est très bien situé en plein centre.Petit déj très correct et simple. Hôtel calme et serein. C'est avec plaisir que je retournerai dans cet hôtel que je recommande. Prix un peu élevé et 4 étoiles un peu excessif mais c'est un endroit qui m'a beaucoup plu
Genuine Venere guest review
Other trip Mar 11, 2014
A Traveler
FR
2.0 / 5Fair
"Entspricht nicht den Bildern"
Gute lage, personal spricht schlechtes bis gar kein deutsch, versteckte kosten bei entreinigung, alte einrichtung.
Genuine Hotels.com guest review
1 night business trip Jan 17, 2014
G.v.
AT
2.0 / 5Fair
"若い女性向き"
評判ほどのことはない 狭いシングルでした エアコンがなく扇風機を一晩中かけていた これで90ユーロは高いと思う ただしツイン ダブルのことは知らない
Genuine Expedia guest review
Other trip Jun 26, 2013
A Traveler
JP
5.0 / 5Outstanding
"시설은 낡았으나 친절하고 넉넉한 호텔"
주인아주머니가 너무 친절하시고 호텔 위치와 서비스가 아주 좋았습니다. 다시 간다면 또 숙박하고 싶습니다.
Genuine Hotels.com guest review
1 night trip Jun 18, 2013
한국인
KR
5.0 / 5Outstanding
Dette hotel overgik vores ønsker. Det ligger midt i Wien, i gåafstand fra næsten alt, det har atmosfære, ejeren en venlig russisk dame.
Genuine Hotels.com guest review
2 night trip May 2, 2013
A Traveler
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Jun 10, 2015
Chris
SG
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip May 14, 2015
A Traveler
SE
3.0 / 5Good
Genuine Hotels.com guest review
3 night business trip Mar 23, 2015
Henrik gedde
DK
4.0 / 5Excellent
Genuine Venere guest review
Other trip Jun 12, 2014
A Traveler
NO
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Apr 4, 2014
A Traveler
DK
2.0 / 5Fair
Genuine Expedia guest review
Other trip Dec 17, 2013
A Traveler
DE
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Nov 22, 2013
Kogan Natalia
IL
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Sep 21, 2013
A Traveler
CH
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night family trip Aug 9, 2013
A Traveler
SE
5.0 / 5Outstanding
Genuine Hotels.com guest review
5 night business trip Jul 2, 2013
Jonas
DK

TripAdvisor reviews for Hotel Pension Lumes

Overall rating:Based on 44 traveler reviews

Most recent traveler reviews:

Overall Rating
"Perfect location...but it's like your grandma's house."
01/13/16 Mariane C
The location of the pension is amazing, really close to the historical centre. There is a great restaurant few doors away and the street is very quiet. We stayed in a huge bedroom,really clean, with very comfortable bed. The decoration was old and funny though. Breakfast was reasonable but we were under the impression they served the cheapest brands they found in the supermarket(yogurts, cake, juice and jam).
Overall Rating
"Great location, great staff, great breakfast"
01/03/16 jcdub dublin
Located close to St Stephen's cathedral this pension is the perfect location to explore Vienna. It is a pension so don't expect hotel style decor (it's more travel lodge). The staff are lovely, they do speak english and always there to help, give advice or to book taxis. It is very clean and the shower is hot and powerful. The beds are comfy and warm. The breakfast is buffet style but really fresh and plenty of good choice for both tea or the lovely choice of breads and cake. The only down side is that the wifi is really bad almost non-existent so trying to organise restaurants, find out info etc. was really frustrating. If it was sorted out I wouldn't recommend the lumes but maybe not for a romantic weekend as it's more sorted to a group of friends or business travel
Overall Rating
"Amazing location, lots of space"
10/12/14 nickyandron Dubai, United Arab Emirates
We stayed here for two nights over the Christmas break. It was a perfect location to see the markets and cathedral. We were able to pop back and drop off bags and head back out again. There is a small kitchen, so you can eat some meals in the room. The bedrooms were spacious and there was even laundry facilities. We had plenty of room to spread out. I highly recommend this to a family, as it was a reasonable price and you can't beat the location.
Overall Rating
"Good location"
09/25/14 Matthornton Yorkshire, United Kingdom
we were a bit worried when reading some reviews before we went but were pleasantly surprised to find that the staff did understand and speak some English far more than we could do in German! Our room was large and airy and very comfortable. Breakfast was a bit basic but sufficient. The location of the hotel couldn't be better as is only a few minutes walk from numerous attractions. Only two things which I think could be improved on and that is (1) the pillows - very large and bit too soft! and (2) some normal tea bags, coffee sachets and milk portions in the room would have been great. all the tea was either herbal or fruity and no coffee at all. another bonus in the room was a small fridge which was well stocked with refreshments should you wish to buy them. The staff were very friendly and helpful. Would certainly stay again if ever we visit Vienna again.
Overall Rating
"Wonderful place for extended stay"
07/02/14 Deborah C
Our family of ten stayed at hotel Pension Lumes. Our units were three bedrooms and very roomy. There is no maid service and rooms are not on the ground floor but there is an elevator to take up luggage. The hotel is a five minute walk from shops, restaurants and tons to do. Great if you want more a homey feel as you travel.
Overall Rating
"Very convenient"
04/30/14 Gerardo U
The Hotel is very coles to the main reference in Vienna Stephansplaz. Also short walk to the main popular and Commercial street. The Hotel is on a second floor and is small, I guess 7 or 8 rooms. Our room very confortable but the size of the shower is small. Everyrhing else thumbs up.
Overall Rating
"Good location, friendly staff"
03/13/14 KokHongKong Hong Kong
The hotel is clean and the staff are friendly. It is located in a quiet street near the city centre, so it is ideal for sightseeing, shopping and dining. Its location on the 2nd floor of a building may make it difficult to find if you arrive vienna at night time. The breakfast is a bit simple. Otherwise it is an excellent hotel.
Overall Rating
"Excellent location, hotel just decent"
02/19/14 Mihaela2 Bucharest
We stayed at Pension Lumes in December for a couple of days. The best thing about this place is its location, very close to St Stephan's platz. It is a bit unusual and crammed, being located on one floor of an old building, not in top notch condition. There is no restaurant, just a small serving area for breakfast. Our room was large, with high windows and ceiling, which was nice, however the decoration is old style and out of any fashion. However, we were most of the time in the city, so the look of the room was secondary, location was far more important. The pension seems to be run by a Russian family, friendly and trying to make our stay pleasant. The price we paid was very high for the quality of this hotel, but again you pay for the very central location.
Overall Rating
"I would never recommend this hotel"
08/13/13 Laila a Riyadh, Saudi Arabia
No porter to help you with your luggage, very old building, very old elevator and very small, you lock the rooms with an actual keys, you have to ring a bell to open the hotel door, no air conditioning only fans and we booked it in august. Beds are very old. Simply it's a two star hotel. If you are used to 4or 5 stars hotels you'll be shocked if you see this place. To be fair the location is the only good thing about this hotel. I stayed there for 10 minutes I couldn't spend the night.
Overall Rating
"Spacious fully equipped apartment in good location"
02/23/13 ExistenceOfChris Amsterdam, The Netherlands
Our group of 6 stayed here for a week over Christmas. This apartment was great- lots of space (for an old-town European hotel), washing machine, dishwasher, wifi (a bit dodgy but mostly worked). Very good location, just a few minutes walk from St Stephens church, the main street, public transport and many restaurants. The lady on reception when we arrived did not speak English, but she was nice and we worked it out.
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