"Great customer service"
A great location and a very helpful staff. We were able to have them arrange airport transfer during the night and later in the day transportation hotel to hotel transportation to Bratislava. This was all taken care of before we left the US 3 weeks prior to our arrival.Genuine Hotels.com guest review
"Nice and close to city center"
It was close to metro station and city center. Lots of nice restaurants, high end shopping and museums in very close proximityGenuine Expedia guest review
"Location is great"
- Size is great. The apartment had all you need.Genuine Expedia guest review
"Nice small PENSION or B&B for budget travelers"
This is just a small B&B with only 8 rooms located on the 2nd floor of a residential / business building, limited amenities. The rooms are very clean with their own bathroom. Breakfast was included, very good. Very centrally located near Stadtpark, walking distance to St Stephen's Cathedral and other tourist attractionsGenuine Expedia guest review
"One day stay"
The hotel itself is whatever. The staff however was exceptional. Very helpful, pleasant, and very informative. At first I had no idea where the hotel is situated. Its in a building with some kind of offices and who knows what else. It was difficult to find and not very convenient. The plus side to this hotel is its location, staff, and cleanliness, […] breakfast was delicious and included. Read moreGenuine Hotels.com guest review
"would definitely stay again"
Very very accommodating staff and owner- we arrived before check in and were offered breakfast gratis and permitted to park luggage. My son got stuck outside the hotel (accessible through locked gate at street) without benefit of his key and the owner (roused at 10:45 pm) didn't do more than gently remonstrate him. After checking out we left our bags […] while we toodled around town before leaving on a night train. Our room had lovely high ceilings and crisp white down duvets and pillows. Super location within comfortable walking distance of museums, Opera House, great shopping and restaurants. Read moreGenuine Hotels.com guest review
I appreciate that the hotel answered my email and provided me with an airport shuttle. That is very important. The hotel was nice and in a very good location. It was a little expensive, but oh well, that's the way it goes. I would stay here again.Genuine Hotels.com guest review
"En speciel oplevelse til en god kondi og slankekur"
værelset var slidt men havde sjæl og en lille overdækket balkon ud til en baggård. Alligevel havde vi et dejligt ophold og nød at være midt i byen og derfor omgivet af spisesteder og seværdigheder. Kan godt anbefale pensionatet til andre og vender gerne tilbage til de snævre forhold og det meget skiftende personale, som må være familie til ejeren. Er […] man til stort morgenmåltid, så gå først til bageren og derefter op i den kompakte morgenmadsområde. Undgå elevatoren hvis man er mere end en enkelt og ingen kufferter ved siden af. Pensionatet ligger tre etager op og trappen tager man kun hvis man lider af klaustrofobi i elevatoren. Read moreGenuine Hotels.com guest review
"Très bon situé, bon rapport qualité/prix"
Très bon situé, bon rapport qualité/prixGenuine Hotels.com guest review
"Kylmä kämppä kaupungin ytimessä"
Arviooni takuuvarmasti vaikuttaa sää, joka sattui tällä kertaa olemaan täysin vuodenaikaa vastaamaton. Neljä päivää vaelsimme sateisessa Wienissä ja näiden kosteiden päivien jälkeen olisi ollut ihanaa päästä lämpimään hotellihuoneeseen. Meitä kuitenkin odotti kylmä ja kostea asunto. Kai tämä oli oma virheemme, sillä kyseessä ei ollutkaan perinteinen […] hotellihuone. Asunto sinällään oli kuitenkin siisti ja peitot lämpimät, joten yöt nukuimme hyvin. Huonepalvelua ei ollut, mutta kohtuuhintainen aamupala oli hintansa väärti. Henkilökunta oli erittäin ystävällistä ja sijainti todella hyvä, noin viiden minuutin kävely kaupungin keskeisimmälle alueelle. Suosittelen lämpimien aikojen asumukseksi ja sellaisille, jotka arvostavat suurta tilaa viihtyisyyttä enemmän. Viimeiset 24 tuntia jouduimme tyytymään kylmään veteen... Read moreGenuine Hotels.com guest review
紹介される公共の駐車場が徒歩10分ぐらいと，ちょっと遠い。雨の日は大変かも。立地は非常に良い。部屋も3ベッドルームを使用したが，広くて快適だった。Genuine Hotels.com guest review
"Fine hotel in a perfect location"
This is a fine hotel. The location is sublime and the service is good. It is not a big fancy hotel but small and cozy. There is wifi included which is working fine. The breakfast is nothing to brag about but it is there. The main reason for choosing this hotel is the perfect location and the good service from the small staff-crew.Genuine Hotels.com guest review
Отличный отель для туристов из России, русско говорящий персонал, российское телевидение. Все достопримечательности рядом.Genuine Hotels.com guest review
Venlige mennesker. God service.Genuine Hotels.com guest review
"Entspricht nicht den Bildern"
Gute lage, personal spricht schlechtes bis gar kein deutsch, versteckte kosten bei entreinigung, alte einrichtung.Genuine Hotels.com guest review
"시설은 낡았으나 친절하고 넉넉한 호텔"
주인아주머니가 너무 친절하시고 호텔 위치와 서비스가 아주 좋았습니다. 다시 간다면 또 숙박하고 싶습니다.Genuine Hotels.com guest review
Dette hotel overgik vores ønsker. Det ligger midt i Wien, i gåafstand fra næsten alt, det har atmosfære, ejeren en venlig russisk dame.Genuine Hotels.com guest review
"Fantastic location and spacious accomodation!"
Very centrally located and spacious accomodation for families in Vienna. Staff extremely helpful and serviceminded - couldn't be better. Supply of dishes and kitchenware was not adequate - only one set of everything. Appartment very clean and tidy, but a little bit worn in a charming way that matches the fantastic old building in which the hotel is […] located. Read moreGenuine Hotels.com guest review
ホテルというよりは、まるでウィーンに住んでいるかのような気分が味わえるとてこじんまりとしたホテル。中庭に面して小さなサンルームもあり、とても居心地がよく、朝食も美味しかったです。到着した日の受付のおばさんは、英語が苦手のようでしたが、感じはよくて問題ありませんでした。Genuine Hotels.com guest review
"Amazing location, lots of space"
10/12/14 nickyandron Dubai, United Arab Emirates
We stayed here for two nights over the Christmas break. It was a perfect location to see the markets and cathedral. We were able to pop back and drop off bags and head back out again. There is a small kitchen, so you can eat some meals in the room. The bedrooms were spacious and there was even laundry facilities. We had plenty of room to spread out. I highly recommend this to a family, as it was a reasonable price and you can't beat the location.
09/25/14 Matthornton Yorkshire, United Kingdom
we were a bit worried when reading some reviews before we went but were pleasantly surprised to find that the staff did understand and speak some English far more than we could do in German! Our room was large and airy and very comfortable. Breakfast was a bit basic but sufficient. The location of the hotel couldn't be better as is only a few minutes walk from numerous attractions. Only two things which I think could be improved on and that is (1) the pillows - very large and bit too soft! and (2) some normal tea bags, coffee sachets and milk portions in the room would have been great. all the tea was either herbal or fruity and no coffee at all. another bonus in the room was a small fridge which was well stocked with refreshments should you wish to buy them. The staff were very friendly and helpful. Would certainly stay again if ever we visit Vienna again.
"Wonderful place for extended stay"
07/02/14 Deborah C
Our family of ten stayed at hotel Pension Lumes. Our units were three bedrooms and very roomy. There is no maid service and rooms are not on the ground floor but there is an elevator to take up luggage. The hotel is a five minute walk from shops, restaurants and tons to do. Great if you want more a homey feel as you travel.
04/30/14 Gerardo U
The Hotel is very coles to the main reference in Vienna Stephansplaz. Also short walk to the main popular and Commercial street. The Hotel is on a second floor and is small, I guess 7 or 8 rooms. Our room very confortable but the size of the shower is small. Everyrhing else thumbs up.
"Good location, friendly staff"
03/13/14 KokHongKong Hong Kong
The hotel is clean and the staff are friendly. It is located in a quiet street near the city centre, so it is ideal for sightseeing, shopping and dining. Its location on the 2nd floor of a building may make it difficult to find if you arrive vienna at night time. The breakfast is a bit simple. Otherwise it is an excellent hotel.
"Excellent location, hotel just decent"
02/19/14 Mihaela2 Bucharest
We stayed at Pension Lumes in December for a couple of days. The best thing about this place is its location, very close to St Stephan's platz. It is a bit unusual and crammed, being located on one floor of an old building, not in top notch condition. There is no restaurant, just a small serving area for breakfast. Our room was large, with high windows and ceiling, which was nice, however the decoration is old style and out of any fashion. However, we were most of the time in the city, so the look of the room was secondary, location was far more important. The pension seems to be run by a Russian family, friendly and trying to make our stay pleasant. The price we paid was very high for the quality of this hotel, but again you pay for the very central location.
"I would never recommend this hotel"
08/13/13 Laila a Riyadh, Saudi Arabia
No porter to help you with your luggage, very old building, very old elevator and very small, you lock the rooms with an actual keys, you have to ring a bell to open the hotel door, no air conditioning only fans and we booked it in august. Beds are very old. Simply it's a two star hotel. If you are used to 4or 5 stars hotels you'll be shocked if you see this place. To be fair the location is the only good thing about this hotel. I stayed there for 10 minutes I couldn't spend the night.
"Spacious fully equipped apartment in good location"
02/23/13 ExistenceOfChris Amsterdam, The Netherlands
Our group of 6 stayed here for a week over Christmas. This apartment was great- lots of space (for an old-town European hotel), washing machine, dishwasher, wifi (a bit dodgy but mostly worked). Very good location, just a few minutes walk from St Stephens church, the main street, public transport and many restaurants. The lady on reception when we arrived did not speak English, but she was nice and we worked it out.
"Typical Penasion in a nice neighborhood--but not four star"
02/16/13 David B Chicago
This pleasant and unobtrusive pension is a typical European pension (bed-and-breakfast) hotel in a rather unusual setting. The hotel is located in the neighborhood just off of the Stadtpark (City Park) in central Vienna. The hotel reception is on the second floor of a large combination residential-commercial typical Viennese courtyard building. My room was very comfortable with a double and also a single bed, in-room bath, TV and small refrigerator. It was very clean and the hotel personnel are very friendly although non-German speakers seem rather scarce. The breakfast is also typical for the region and is generous both in proportion and time available, from 0715-ish to 1030. They also have flats available. This hotel is not for those who expect four-star of five-star facilities or service; it certainly does not rate the four stars that they advertise. Its location and character are likely not for those who are either novice or high-maintenance travelers. For those who are however a bit adventurous or who are seasoned travelers this is a very good, and VERY reasonably priced-choice for a place to lay one's head in the middle of what can be very expensive central Vienna.
"A good surprise"
01/01/13 Henri K Vienna
In the Vienna center. Good quality for price. Pleasant welcome. A little bit noisy in the rooms. Calm situation Be careful with the taxi from hotel to airport : he has asked 40 + return !! It's very unpleasant
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