All hotels in Vienna, Austria
1 room, 2 adults
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Kirchengasse 1, Vienna, Vienna, 1070, Austria, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 102 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    3.4
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"down town comfort"
a very nice room. Quiet and convient. The staff was helpful and friendly
Genuine Expedia guest review
Other trip Mar 26, 2015
Lydia
US
5.0 / 5Outstanding
"Excellent value for your money!"
The hotel is located on a main walking street with lots of stores and restaurants. the room was spacious and clean. The bathroom was larger than most and very clean. The breakfast buffet was very good. The hotel staff could speak English well and were very helpful. I would stay at this hotel again.
Genuine Hotels.com guest review
3 night romance trip Nov 11, 2014
RONALD J
US
4.0 / 5Excellent
"Great trip to Austria"
Hotel was in a great location, Close to subway stations, large shopping area and the city center. The staff was really helpful. Our flight arrived in the morning and we came to drop off our luggage and they got our room ready early so we were able to check in by 10 am. The room was a little small, but the quaint atmosphere was nice. The European breakfast was good each morning.
Genuine Hotels.com guest review
3 night family trip Sep 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
Very happy with my choice.The hotel is very close to U3 orange line If you want to walk is 15min from Opera house. Located on shopping street. Clean, quite,safe.
Genuine Expedia guest review
Other trip Jan 11, 2014
Kali
US
3.0 / 5Good
"We booked nonsmoking rooms"
Our rooms were nonsmoking rooms and labeled as such. Check in was fine with rooms in good condition. After a day of touring and return, one room smelled heavily of cigarette smoke (vents?). We told the desk about this problem and it was noted. However, nothing was done or no compensation offered. The next night my daughter had to switch rooms with my husband to sleep because the smell was worse. Again the desk was unconcerned when informed a second time. I would not recommend this hotel for non smokers.
Genuine Expedia guest review
Other trip Jan 2, 2014
Gina
US
4.0 / 5Excellent
The location of the hotel is excellent. The staff - polite and kind. The room was big enough, but very cold. During my stay there, they turned on the heating only for a short time. The blankets were worm, the pillows were comfortable. The air-exhauster in the bathroom was very strong, because of that it was also very cold in the bathroom. The cleaning of the room was good. The breakfast area was very compact, the breakfast was not varied, but that was enough for the breakfast. The hotel value for the money.
Genuine Venere guest review
Other trip Nov 17, 2013
A Traveler
US
5.0 / 5Outstanding
Very well located. Easy to get anywhere. We were offered a small apartment the hotel owns some 50 meters down the street for the same price we had booked a room. We enjoyed the breakfast very much. Manager and staff were very helpful.
Genuine Venere guest review
Other trip Oct 22, 2013
A Traveler
US
4.0 / 5Excellent
The apartment was nice, however not in the hotel, but down the street and in with other apartments.. Therefore had to walk about a block each day for breakfast to the original hotel.. All travellers at the hotel were pleasant and the staff most helpful.. Just not expecting to be in a different location as to the original hotel... Stay was comfortable..
Genuine Venere guest review
Other trip Oct 12, 2013
A Traveler
US
5.0 / 5Outstanding
Very nice hotel!
Genuine Venere guest review
Other trip Oct 5, 2013
A Traveler
US
4.0 / 5Excellent
Poor quality breakfast, all products very low cost, awfull coffee, poor cleaning, very small breakfast area and non english speakers personnel dedicated to breakfast. Very noisy and smelly street. Old room with old and used furniture. Not real 4 stars hotel.
Genuine Venere guest review
Other trip Aug 16, 2013
A Traveler
US
2.0 / 5Fair
"Great location but poor accommodations"
We had the double rooms sleeping 4 (rooms 19 and 20). The rooms faced a very busy and noisy street. The air conditioning did not work and the breakfast was meager.
Genuine Hotels.com guest review
3 night trip Jul 14, 2013
Dan
US
5.0 / 5Outstanding
Our stay was great. The breakfast was very good. The cleanliness of the room needs to be improved- the cleaners just clean superficially and don't reach corners or beneath beds. the furniture is oldish and carpet needs be better cleaned or changed.
Genuine Venere guest review
Other trip Apr 2, 2013
A Traveler
US
3.0 / 5Good
Management and staff excellent. Room adequate and clean. Area not great, lots of smoking in halls and everywhere outdoors. Main street too busy to even enjoy the side views.Restaurants in area far too touristy and unauthentic.
Genuine Venere guest review
Other trip Mar 12, 2013
A Traveler
US
5.0 / 5Outstanding
Large and clean rooms, nice breakfast, helpful stuff, great location, but quite disappointing (and smelly...) entrance to the building.
Genuine Venere guest review
Other trip Oct 30, 2012
A Traveler
US
4.0 / 5Excellent
We love the location of the hotel. Stepped out of the hotel and we are in the shopping district. And so near the metro station. Staff in the hotel were really helpful. Breakfast was good except that there were no fruits. Overall, we will definitely stay here. Room - towels are changed everyday.
Genuine Venere guest review
Other trip Oct 22, 2012
A Traveler
US
4.0 / 5Excellent
It is desirable that the breakfast was more varied
Genuine Venere guest review
Other trip Oct 4, 2012
A Traveler
US
4.0 / 5Excellent
for a long week-end stay, a pleasant pension close to shops (Mariahilfe strasse), restaurants and 10mn away from Museum Quartier. A well-situated and welcoming hotel. The room was correct.
Genuine Venere guest review
Other trip Aug 29, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect location & super friendly service"
Perfect location for a combination of shopping and sightseeing and really friendly service, from the reception desk to room cleaning :)
Genuine Hotels.com guest review
3 night romance trip Jul 27, 2015
Tilen
IE
2.0 / 5Fair
"Bad choice"
Except for location, this hotel is terrible. The room condition in particular was very bad - congested and foul smelling.
Genuine Hotels.com guest review
2 night family trip Jun 9, 2015
Sanjay
SG
4.0 / 5Excellent
"Good value and location for Vienna."
Friendly and helpful staff would stay here again, bicycle storage is up stairs, a little challenging but very safe.
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2015
Colin
AU
4.0 / 5Excellent
"Nice hotel with friendly staff."
Check in and check out could not be any easier, friendly staff and excellent breakfast.
Genuine Expedia guest review
Other trip Mar 14, 2015
Fellow Travelle
CA
5.0 / 5Outstanding
"Great Location at a good price"
This hotel is in a great location, close to shops, public transport, and within walking distance of the Old Town. Our room was clean and tidy, with a comfortable bed and decent sized bathroom. We had storage space and a safe in the room. Breakfast was a typical continental breakfast. The hotel is family run, and our hosts were happy for us to have breakfast before the normal breakfast hours on our last morning so we could leave to catch an early train. I would recommend this hotel to anyone wanting good accomodation in Vienna at a reasonable price.
Genuine Expedia guest review
Other trip Feb 23, 2015
Jo-Anne
AU
2.0 / 5Fair
"Pension, not hotel"
This is a Pension. The 4 star rating is misleading. This is not a 4 star hotel. Perhaps this is 4 star according to some classification of Pensions but like other Pensions, this clearly needs to be marked as such.
Genuine Hotels.com guest review
3 night romance trip Dec 30, 2014
A Traveler
AS
4.0 / 5Excellent
"Great location, fantastic, helpful staff"
The hotel has an excellent location. It is a short walk to Museum Quarters and right next to U3 Neubaugasse station. Next door is a top quality food retailer, Merkur. The staff was very helpful. Our family, which included a 9mo, had a flight arriving at 6am to Vienna. Continental Vienna arranged for an early check in for us, allowed us a late checkout, and were exceedingly helpful and polite.
Genuine Hotels.com guest review
3 night family trip Sep 21, 2014
Bo
AU
4.0 / 5Excellent
Large rooms and beds. Amazing staff. Equal distance from the train station and downtown. Standard breakfast fare. Lacks secure luggage holding, but never felt worried about leaving luggage with them prior to my check in time.
Genuine Hotels.com guest review
1 night family trip Sep 10, 2014
Rob
CA
5.0 / 5Outstanding
"Good location"
Excellent hotel. Location walking distance from attractions and restaurant strip around the corner. Gave us excellent 2 bedroom apartment with kitchen and excellent wifi. Front staff extremely helpful in luggage, storage of luggage, directions etc. Room excellent and clean. Entrance via a small elevator but hotel does the job well. Location excellent.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2014
AJ
CA
3.0 / 5Good
"Very convenient hotel but facilities torn down"
Family run hotel. We arrived AT&T he hotel to find out that our family room is actually located about two blocks away. We have to drag all our luggage along the street. We then arrived at our room, which is ok, but nothing to brag about. The room was still in cleaning when we arrived, although we arrived around 2-3 in the afternoon. We put down our things and went for a walk. The staff mentioned that the phones are not working and that if there is anything we need, we can go to reception (which is two blocks away). We went back and forth as we noticed that the ventilation was down in toilets, and that the washing machines broke down and even has some stagnant water that smells stink. We accidentally put our clothes in without noticing the water inside and had to throw away our clothes. When we told the staff, they told us that service will only come in 3 days and we can get our clothes to them to wash, free-of-charge. The following morning we took our clothes over and the staff told us that if we take more clothes in, they will have to charge us. What? We just did not argue and decided to stay and check out without trying to cause any troubles. But we will definitely NOT recommend this to others.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
HK
3.0 / 5Good
"Good location"
Old European hotel, close to great shopping. Room was very dated, and the one bed had a broken mattress. There is a lift, but you must go up 6 steps to get to it. Reception is on the first floor, through a maze of corridors. Didn't try the breakfast - can't comment.
Genuine Hotels.com guest review
2 night trip Dec 7, 2013
Susan
IE
4.0 / 5Excellent
"Good value"
Had the 3 hottest days with over 32oC in June, but the rooms were A/C, great feature for this type of hotel. Breakfast was excellent too.
Genuine Hotels.com guest review
3 night family trip Jun 17, 2013
Hans
CA
4.0 / 5Excellent
"It ticks all the boxes for me"
I wanted somewhere handy for the station, the U-bahn, and the places I wanted to go during my one-night stay. It was comfortable, reasonably priced, and the modest breakfast suited me perfectly. I've stayed there twice and will do so again.
Genuine Hotels.com guest review
1 night business trip Jan 12, 2013
A Traveler
IE

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Sijainti oli hyvä"
Hotellin sijainti oli hyvä, ostoskadun varrella. Respa sijaitsi melkoisen mutkan takana 2. kerroksessa. Myös huoneistot olivat jännästi useamman oven takana, mutta olipa turvallinen olo! Aamiainen oli melko vaatimaton, mutta riittävä.
Genuine Hotels.com guest review
3 night romance trip Jul 12, 2015
tiina
FI
4.0 / 5Excellent
"Gutes Preis/Leistungsverhältnis"
Zentrale Lage an der Mariahilferstrasse. Parkgarage um die Ecke. Die Zimmer etwas abgewohnt und eher spartanisch aber ok. Preis/Leistung passt. Personal freundlich.
Genuine Hotels.com guest review
1 night business trip Jul 14, 2015
Josef
DE
3.0 / 5Good
"Fint hotel men lidt trange forhold til morgenmad"
God beliggenhed tæt på centrum.
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Georg
DK
2.0 / 5Fair
"Bra läge det är det enda"
Vi använde oss av hotellet (om det nu kan kallas för hotell) för att kunna starta tidigt till färjan Rödby-Puttgarden. Boendet ligger ca 15 min utan trafik till Rödbyfärjan och är av den anledningen bra. Någon service fanns inte, ingen egen dusch och toalett vilket gör att det mer påminner om vandrarhem än hotell
Genuine Hotels.com guest review
2 night family trip Jul 11, 2015
Gustaf
SE
4.0 / 5Excellent
"Jocke"
Det var helt OK nära Metro stationen och den fungerar på ett enkelt och smidig sätt.
Genuine Hotels.com guest review
2 night family trip Jun 13, 2015
Stanisa
SE
3.0 / 5Good
"VELHO E COM MÁ APARÊNCIA"
Este hotel, considerado um Hotel pensão, para mim esta longe de me agradar. O primeiro quarto que o recepcionista nos levou era terrível, velho demais, com aspecto de sujo, me senti enojada. Daí eu falei que não ficaria naquele quarto e ele nos levou para outro melhorzinho. Apesar da boa localização, eu não pretendo mais ficar neste hotel. As fotos no site não fazem juz a realidade. Café da manhã muito pobre.
Genuine Hotels.com guest review
3 night family trip May 16, 2015
MARCIA
BR
4.0 / 5Excellent
"Wien"
Rent och fint och klockrent läge. lite modernare och ljusare inredning och det hade varit en solklar femma
Genuine Hotels.com guest review
2 night trip Jun 1, 2015
Marcus
SE
4.0 / 5Excellent
"観光に便利なこじんまりしたホテル"
地下鉄駅の真上に位置して、観光には最適なロケーションです。スタッフの対応も良く、朝食も無料だし、とてもコストパフォーマンス高いホテルだとおもいます。バスタブは無くシャワーのみでしたが、価格から仕方ないと思います。地下鉄使って観光する方にはリーズナブルなお勧めホテルだと思います。
Genuine Expedia guest review
Other trip May 26, 2015
yasu
JP
4.0 / 5Excellent
"Great location for shopping"
Central location and clean rooms. Smells not good in entrance.
Genuine Hotels.com guest review
2 night trip with friends Mar 6, 2015
A Traveler
NO
4.0 / 5Excellent
"Central and friendly;"
Splendidly convenient situation some 50 yards from a metro station and right in the middle of a main street for shopping. Everything seems close by. The Pension is simple but most agreeable and the staff are extremely friendly and helpful. Highly recommended. Good value for money. A hotel to go back to.
Genuine Hotels.com guest review
3 night trip Jan 26, 2015
Terence
FR
4.0 / 5Excellent
"Ordentliche Pension in sehr guter Lage"
Januar 2015, Wien-Urlaub vorallem zum Besuchen von Museen
Genuine Expedia guest review
Other trip Jan 6, 2015
Norbert
DE
5.0 / 5Outstanding
"Posizione migliore non si può desiderare..Perfetto"
Siamo una giovane coppia che conosce la città molto bene, per averci vissuto tre anni. L'hotel ha superato le nostre aspettative: cortesia e disponibilità del personale, posizione ottima (meglio non si può desiderare), prezzo accessibile per gli standard di Vienna (essendo periodo di Capodanno), colazione inclusa nel prezzo, disponibilità di parcheggio (a pagamento, nel centro commerciale antistante). L'hotel dispone di una ventina di camere ed è situato al primo piano di un tipico palazzo viennese, dispone di comodo ascensore. La sala per la colazione non è grande, ma offre tutto ciò che ogni palato internazionale può desiderare. Le camere sono capienti e dispongono di ogni comfort (minibar, cassetta di sicurezza, phon, tv). La nostra affacciava direttamente sulla chiesa e sui mercatini della Mariahilfestrasse. Questa strada è una della più conosciute vie pedonali di Vienna, famosa per i suoi innumerevoli negozi di ogni tipo. Sulla stessa via si trovano anche supermercatini e posti in cui mangiare. Infine, ma non meno importante, la fermata della metropolitana a circa 30 metri (Neubaugasse, U3, linea arancione), che in due fermate porta al Duomo di Santo Stefano e al centro di Vienna.
Genuine Expedia guest review
Other trip Jan 6, 2015
Angela&Mauro
IT
3.0 / 5Good
"Adecuado"
No es un hotel, es una pensión. El personal muy atento y agradable. La ubicación es muy buena.
Genuine Hotels.com guest review
1 night trip Jan 1, 2015
A Traveler
ES
3.0 / 5Good
"Ideal pour budget moyen"
Accueil et disponibilité du personnel au top. Hotel qui commence à dater et qui en aucun cas ne justifie 4 étoiles. Le petit detit déjeuner est correcte, sans plus. Rien à redire sur la propreté des chambres. Pour les chambres donnant sur la rué attention au bruit le matin de bonne heure. Conclusion rapport qualité acceptable, personnel vraiment sympa.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
FR
4.0 / 5Excellent
Abbiamo soggiornato 5 notti. Avevamo prenotato una camera matrimoniale e ci hanno assegnato un piccolo appartamento a 100 m dalla struttura principale. Per alcuni potrebbe essere scomodo il fatto di dover uscire dalla struttura la mattina per andare a fare colazione. L'appartamento, anche se un po' datato, è comunque confortevole, con angolo cottura attrezzato di tutto. Pulito e silenzioso. Wifi gratuito e ben funzionante. La colazione, per un quattro stelle, è un po' scarsa. Potrebbero aggiungere qualche succo e qualche dolce. Anche la sala colazione è un po' piccola. A volte si rischia di dover aspettare per trovare un posto. Punto di forza dell'hotel la posizione, all'angolo con Mariahilferstrasse, la via dello shopping viennese e a 200 m dalla fermata Neubaugasse della metro U3, che con 3 fermate porta direttamente a Stephanplatz, in pieno centro. Tutte le attrazioni principali sono raggiungibili al massimo con 6 / 7 fermate, con un cambio. Considerata la posizione, ottimo il rapporto qualità prezzo. Personale gentile.
Genuine Venere guest review
Other trip Dec 12, 2014
A Traveler
IT
4.0 / 5Excellent
"Wien aktuell"
Preis Leistung TOPaktuell, neben U Bahnstation, in der Fußgängerzone, sehr preiswerte Parkgarage
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
rolf-henrik
AT
4.0 / 5Excellent
"Mein 3 Tagestrip in Wien"
Insgesamt hat mir der Aufenthalt gut gefallen. Die Ausstattung des Hotels war in Ordnung. Allerdings waren wir auch meistens unterwegs. Das Frühstücksbuffet war gut. Räume und Bad waren sehr sauber, was uns auch wichtig war. Insgesamt kann ich das Hotel auch wegen der zentralen Lage empfehlen.
Genuine Expedia guest review
Other trip Nov 26, 2014
Vera
DE
5.0 / 5Outstanding
"中心地にある便利なホテル"
朝早くにチェックアウトろの予定を伝えると、サンドイッチを用意してくれたりとスタッフが親切丁寧。ノイバイ駅から徒歩3分位と非常に便利。入り口が少し見つけにくい。
Genuine Expedia guest review
Other trip Nov 24, 2014
keko
JP
3.0 / 5Good
"zentrale Lage unschlagbar"
Die zentrale Lage ermöglicht es, daß man das Stadtzentrum von Wien zu Fuß erkunden kann. Das ist wunderbar. In den Appartements hat man abends auch wirklich seine Ruhe und kann sich sogar Tee (und mehr) kochen - Küche vorhanden. Zimmer waren sauber - und zweckmäßig eingerichtet.Frühstück ist etwas einfallslos, und bei Andrang ist der Frühstücksraum auch zu klein, aber wir konnten darüber gut hinwegsehen.
Genuine Expedia guest review
Other trip Nov 20, 2014
B. S.
DE
5.0 / 5Outstanding
"A due passi dalla metro"
Sono stata bene, personale gentile e disponibile hotel vicino al centro con metro a due passi. Consigliatissimo
Genuine Expedia guest review
Other trip Nov 1, 2014
A Traveler
IT
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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