"Charming, welcoming vintage hotel"
I had high expectations for the hotel based on the information in the Hotels write up. I was pleasantly surprised with the charm and hospitality that we experienced during our stay. The staff is outstanding and couldn't have been more helpful or welcoming. The location is very convenient to transportation and the city center. The room was comfortable […] and updated even though the hotel is vintage. We were delighted with our stay. Read moreGenuine Hotels.com guest review
"Nice boutique hotel in charming neighborhood"
We really liked this smaller boutique hotel in an artsy neighborhood and a short walk to all of the museums & attractions. We stayed in a suite which was very unique and large with tall ceilings and lots of character. Loved the salon rooms where they served breakfast each morning and tea in the afternoon. Friendly and helpful staff. The only complaint […] would be the entrance to the hotel does not really match up to the rooms and hallways. When we arrived we thought we had possibly made a mistake by the look/feeling of the entrance/lobby and shabby elevator, but once we were in the hallway to our room and especially once we walked into our beautiful suite we were very happy with our decision. Would definitely recommend this to anyone that is looking to stay in more of a neighborhood than right in the heart of the touristy museum sections. Lots of great boutique stores and restaurants/cafes in the neighborhood around the hotel. Read moreGenuine Hotels.com guest review
"Best Breakfast Convenient to all sights"
Finding staff who are always cheerful and willing to go the extra mile is always difficult . The hotel Altstadt has achieved this goal admirably. We never thought we would be able to find such a large and well appointed room in a hotel room in Europe.Genuine Hotels.com guest review
Great service in a very unusual but high quality hotel. Excellent rooms and fantastic salon, with roaring fire and free tea and cakeGenuine Hotels.com guest review
What a lovely surprise this hotel was for us. The decor is fascinating and the rooms are beautiful. And a heated floor in the bathroom, what a nice touch. Wonderful breakfast in a lovely breakfast area. The staff are so helpful and attentive. Wi-fi is free. It is well situated for the Museum area and access to the Ring and the historic area. We stayed […] for 2 days and had no problems whatsoever. Highly recommended. Read moreGenuine Hotels.com guest review
"Eclectic and personal"
Exceptional staff and many personal touches. Very different to a typical large chain. Rooms large and beds superb. area very quiet with lots of bars / restaurants.Genuine Hotels.com guest review
This hotel is a very old building (circa 1901) that has been substantially remodelled. Our bedroom and ensuite were very modern and we had a spacious suite which was comfortable but not luxurious. Some areas of the building had been deliberately left in character with its former use (warehouse / showrooms). The entrance door, entrance hall and main […] corridors all retained an "industrial" look. This look had been offset to some degree by the placement of many examples of original modern art. In spite of this we found these areas to be unattractive and not at all welcoming. In fact when we first entered the front door we got quite a shock and wondered what we had got ourselves into. The dining / salon areas were pleasant and comfortably furnished. The buffet breakfast was excellent and the staff were friendly and helpful. The hotel is situated in a quiet back street and is about 15 minutes walk to the "Museum Quarter". The adjoining streets are somewhat run-down and there is a lot of graffiti that spoil some fine old buildings and the experience of walking to the main sights. In summary the Alstadt is a somewhat quirky building that may appeal to "arty" types but if you are looking for a conventional luxury hotel it's better you choose one of the well known brands. Read moreGenuine Hotels.com guest review
"Hermoso Histrico Hotel"
Muy lindo y agradable. Calidad, algo de lujo, mucho diseño, salones para desayunar magnificos y variados. Habitación grande y divertida. Muy buena experiencia.Genuine Expedia guest review
"Sobre el personal"
Personal muy amable lo mismo las camareras y en recepción. Nos pusieron en contacto con una persona para poder hablar en español. Repetiremos.Genuine Hotels.com guest review
"Fantastisk hotel, Fremragende service"
Hotellet er fantastisk med dejlige værelser, morgenmaden er super lækker og super hyggeligt med eftermiddags the/kage. Personalet er flinkt, særdeles serviceminded og de vil oprigtigt gøre hvad de kan, for at man får et dejlig ophold. Hotellet efterlader intet at klage over, mangler mv. Et alt i alt et perfekt ophold.Genuine Hotels.com guest review
"Stort sett godt fornøyd"
Betjeningen var veldig serviceinnstilte og vennlige. Hotellet ligger 15-20 minutter å gå fra Stefansdomen, men samtidig sentralt i forhold til Museums Quartier og andre severdigheter. I nærområdet er det flere små, hyggelige kafeer / restauranter - noe a la Grunerløkka i Oslo. Hyggelig.Genuine Hotels.com guest review
"At last, a genuine boutique hotel"
07/27/14 ScottAYoung Budapest, Hungary
The term boutique hotel has become so overused as to become redundant - but not in this case. The Hotel Altstadt, located a short walk from many of the main attractions in the city centre, is a successful fusion of aesthetic considerations with the best in home comforts. The rooms are like suites and the suites are as palatial as a befits a building steeped in so much history – at one stage after WWII for example, this former schloss (palace) was a halfway house for refugees and émigrés from all over Central Europe. You’d hardly guess so today, with its snazzy Philippe Starck and Wittman furniture and fittings, and artworks (including a genuine Warhol) on the walls. My only regret was that on the last night of our stay, our bed was so comfortable we slept through my alarm and missed out on their delicious breakfast. I certainly missed my Prosecco and mango juice, a veritable breakfast of champions.
"Funny, in a very good way"
The place is a few minutes walk from the inner ring, in a funky neighborhood with a number of restaurants and bars within a stone's throw. It's an ornate building with a lot of classical touches -- high ceilings, chandeliers, winding hallways. The rooms are all very different and pretty quirky. I'm familiar with open kitchens, but I was surprised (but not disturbed) to see that my room had an "open bathroom" (although you could privatize it a bit with a screen). Still, it was a beautiful room, with lots of space and great light. Best of all in the heart of the Austrian summer, this 19th century hotel room had a crucial modern feature: air conditioning. The hotel faces a small side street and is extremely quiet. Throw in a solid breakfast (with seating spread out over several bright parlors and tea rooms near the reception) and great service, and you get a very unique and pleasant stay. My only ultra-minor gripe is about the wifi. It's free, and it always works, but it does time out often, and forces one to repeatedly log back in. Still, don't let this stop you from booking this place, even if you're in town for business.
"Best hotel I've ever been to"
07/23/14 Itay G
An amazing boutique hotel not far from the Museumquartier in Vienna ,i.e. about 5 minutes walk this lovely area which includes the nearest subway station. It's not a dense shopping area but there are a few useful stores nearby and plenty of restaurants around, which is great. The room ("White Suite") was great. It was very spacious and white :) The bed was particularly comfortable and very wide, and also with a single mattress to our request. The decoration of the saloon was unique and very pleasing along with a delicious breakfast and also very comfortable of a late-night easy drinking. But most important is the staff which is at a total different level of service. Always there with a smile. always doing their best to please and also added a lot to the excitement with the news of our engagement to make it an unforgettable vacation.
"Boutique comfort in style"
It was our first time in Vienna and Altstadt Hotel was a perfect welcome for us. Very stylish, yet homey comfort in an excellent location. We were also treated to a wonderful breakfast spread and freshly baked pastries at tea-time. When in Vienna stay at Altstadt!
"Boutique 'cool' Vienna city hotel."
07/18/14 europelover26 Maghera, United Kingdom
The hotel is part of the UK brand Small Luxury Hotels (SLH) which I like because of it`s small, friendly and usually family run hotels. The hotel is like your own personal residences in Vienna in a location just by Volkstheater. The location is 12 minutes walk to Rathausplatz and 16-18 minute to the local high street shopping area. There are nice restaurants (also reviewed) in the vicinity. However, the hotel does offer light bites if you have the munchies. Our room was in their speciality Junior Suites (room 87) which we really felt very comfortable in. You saunter into a medium sized living area, a separate bedroom, toilet and bathroom. The bathroom was extremely airy and the overall room was generous in space. The AC in the bedroom was essential due to the hot sticky summer months in Vienna. The mini bar was very well stocked and what I loved was the coffee/tea making facilities. Breakfast was a pleasant affair to start off the day. Typical European breakfast with a great bread selection, cold meats, juices, eggs. I enjoyed the music playing in the background, the piano available to guest players. I appreciated that cold water was already on the table. It's a little secret love of my to have a glass of bubbles at breakfast and staying here made it possible. 4 star hotel...4 star review…4 reasons why I particularly enjoyed staying here:- illy coffee making facilities in the room! Fast wifi! Toiletries (l'occitane) and bathroom Spacious and airy room. Would recommend and will return in October! On a seperate note. Vienna is a true gem of a City in Europe! Trendy, lots to Keep the discerning traveller occupied, something for everyone and a must visit on you European adventures. Enjoy!
07/17/14 YoyoT13 London, United Kingdom
If you are looking for a hotel in the traditional sense of the term, then don't bother reading further. This hotel is not fo you. HOWEVER, if you are tempted to try a different kind of hospitality, then try this hotel, or should I say this townhouse. As you walk in, you find yourslef in an appartement block entrance hall. One of those 19th century buildings full of character. Don't worry if you don't find the reception there. It's on the first floor. Art is at the heart of this place so it fits perfectly with the area it is in which is the museum quarter. It's an alternative experience where you experience luxurious hospitality as if you were in someone else's townhouse. Why not! It makes it more interesting. The team is professional, but above all understands hospitality. They are friendly, caring and they love working there. Or at least that's what they let you believe. We were given the Felix suite which is spacious, modern design with classic touches. The bath tub is fabulous, in the middle of the suite. Only one thing I would recommend the owners is to install white thin curtains or nets to stop the neighbours from seing you in the bath. There are thick curtains but you end up being in the dark all the time if you don't want to share your bath with the neighbours. Try some of the matteo rooms. Beautiful for a romantic stay too. The breakfast choice is very good. Continental buffet with a choice of cooked eggs, healthy fruits, good cereal selection and pastries. If you fancy champers for breaky, that's there too and included. Very nice area close to all the museums, very quite. It is like being in someone else's home so might not be everyone's style but if you fancy a bit of an arty experience, then you'll love it.
"Wonderful Hotel Staff"
07/17/14 Jon M Long Beach, CA
The best thing about this hotel is the friendly and helpful staff. Everyone was extremely accommodating and amiable, especially the front desk crew. Our room was a bit small for three people, but it worked out OK in the end as we were not there much. Breakfast was top rate, with a wide selection of breakfast foods. We loved the breakfast ritual at the Altstadt. Everything was fresh, and there were so many choices of meats and cheeses as well as breads and cereals. Loved the volkorn bread!!!! The hotel is convenient to all of the main tourist attractions without being too close to the hubbub. We loved the Shampoo and lotion in the rooms!! One thing, if you use the recommended laundry mat get clear directions from the staff. Their map is not clear and we spent an hour looking for it. Get up early for breakfast to avoid the rush at eight as it's much more relaxing. One tip, if you're on a budget, walk down to the Rathaus for dinner. There is a huge selection of foods from all over the world in a carnival type atmosphere that is very cool.
"Disappointment ??(a little bit)"
07/16/14 ENTsinan Istanbul, Turkey
Most of the reviewers wrote very good comments about the hotel. Because of this did I expect something more? I don't know. As you enter the building, you find yourself in an apartment entry. To find the reception which is behind a door, you have to use the lift or stairs to upper floor. Then you go upper floor and open another door to reach your room. We felt that we've hired an apartment room to stay. The room was spacious, clean and comfortable. Breakfast was good enough with delicious choises. Sometimes, especially late at night, it was hard for us to walk from metro station to hotel after the weariness of the day. But a Turkish proverb says '' there is no rose without a thorn''. This hotel is a rose and worth staying.
07/13/14 sexykitten Harlow England
Having never stayed in a boutique hotel I was unsure what to expect. We found the hotel a little difficult to find at first but once we got the lay of the land it was simples. We checked in early and our room was ready. I was a little disappointed with the room it was a little bit more colourful than standard hotel room and was looking a little tired. We overlooked the garden terrace so it was nice and quiet. The bathroom needed more thought put into it as the gap between the hand basin and the toilet was incredibly narrow. We had a minibar in room the room but there wasn't a price list and the best way to describe the air con is asthmatic. The maid started work around 8am and could be heard through the double door. Breakfast was a true continental affair with cold meats, cheeses, pastries, we were only offered eggs once over our 5 night stay. The location of the hotel was good with only a 10 min walk to the nearest subway station and the museum district, the ring was around 20 mins away. Also the little platza across the road had a good local bar and a resturant.
"Unique Boutique Hotel"
07/12/14 405LisaL Sheffield, United Kingdom
I recently stayed at this hotel for 3 nights on business. This small hotel is a unique, one off type hotel which is slightly off the beaten track in a very artistic area of Vienna. The rooms are all different, in size and style, but I received a wonderful large room with a beautiful view over an old church. The rooms are well equipped but have no kettle or ironing and ironing board, which I would have preferred. Breakfast is served in a series of beautiful salons, fresh fruit, meats, cheeses and eggs cooked to your preference. There is no parking at the hotel, and the recommended car park is quite a walk away and is very expensive at 28 euros per day. Overall I would return to this hotel, particularly because of the friendly staff and uniqueness of the rooms.
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