"Charming, welcoming vintage hotel"
I had high expectations for the hotel based on the information in the Hotels write up. I was pleasantly surprised with the charm and hospitality that we experienced during our stay. The staff is outstanding and couldn't have been more helpful or welcoming. The location is very convenient to transportation and the city center. The room was comfortable […] and updated even though the hotel is vintage. We were delighted with our stay. Read moreGenuine Hotels.com guest review
"Nice boutique hotel in charming neighborhood"
We really liked this smaller boutique hotel in an artsy neighborhood and a short walk to all of the museums & attractions. We stayed in a suite which was very unique and large with tall ceilings and lots of character. Loved the salon rooms where they served breakfast each morning and tea in the afternoon. Friendly and helpful staff. The only complaint […] would be the entrance to the hotel does not really match up to the rooms and hallways. When we arrived we thought we had possibly made a mistake by the look/feeling of the entrance/lobby and shabby elevator, but once we were in the hallway to our room and especially once we walked into our beautiful suite we were very happy with our decision. Would definitely recommend this to anyone that is looking to stay in more of a neighborhood than right in the heart of the touristy museum sections. Lots of great boutique stores and restaurants/cafes in the neighborhood around the hotel. Read moreGenuine Hotels.com guest review
"Best Breakfast Convenient to all sights"
Finding staff who are always cheerful and willing to go the extra mile is always difficult . The hotel Altstadt has achieved this goal admirably. We never thought we would be able to find such a large and well appointed room in a hotel room in Europe.Genuine Hotels.com guest review
Great service in a very unusual but high quality hotel. Excellent rooms and fantastic salon, with roaring fire and free tea and cakeGenuine Hotels.com guest review
What a lovely surprise this hotel was for us. The decor is fascinating and the rooms are beautiful. And a heated floor in the bathroom, what a nice touch. Wonderful breakfast in a lovely breakfast area. The staff are so helpful and attentive. Wi-fi is free. It is well situated for the Museum area and access to the Ring and the historic area. We stayed […] for 2 days and had no problems whatsoever. Highly recommended. Read moreGenuine Hotels.com guest review
"Eclectic and personal"
Exceptional staff and many personal touches. Very different to a typical large chain. Rooms large and beds superb. area very quiet with lots of bars / restaurants.Genuine Hotels.com guest review
This hotel is a very old building (circa 1901) that has been substantially remodelled. Our bedroom and ensuite were very modern and we had a spacious suite which was comfortable but not luxurious. Some areas of the building had been deliberately left in character with its former use (warehouse / showrooms). The entrance door, entrance hall and main […] corridors all retained an "industrial" look. This look had been offset to some degree by the placement of many examples of original modern art. In spite of this we found these areas to be unattractive and not at all welcoming. In fact when we first entered the front door we got quite a shock and wondered what we had got ourselves into. The dining / salon areas were pleasant and comfortably furnished. The buffet breakfast was excellent and the staff were friendly and helpful. The hotel is situated in a quiet back street and is about 15 minutes walk to the "Museum Quarter". The adjoining streets are somewhat run-down and there is a lot of graffiti that spoil some fine old buildings and the experience of walking to the main sights. In summary the Alstadt is a somewhat quirky building that may appeal to "arty" types but if you are looking for a conventional luxury hotel it's better you choose one of the well known brands. Read moreGenuine Hotels.com guest review
"Hermoso Histrico Hotel"
Muy lindo y agradable. Calidad, algo de lujo, mucho diseño, salones para desayunar magnificos y variados. Habitación grande y divertida. Muy buena experiencia.Genuine Expedia guest review
"Sobre el personal"
Personal muy amable lo mismo las camareras y en recepción. Nos pusieron en contacto con una persona para poder hablar en español. Repetiremos.Genuine Hotels.com guest review
"Fantastisk hotel, Fremragende service"
Hotellet er fantastisk med dejlige værelser, morgenmaden er super lækker og super hyggeligt med eftermiddags the/kage. Personalet er flinkt, særdeles serviceminded og de vil oprigtigt gøre hvad de kan, for at man får et dejlig ophold. Hotellet efterlader intet at klage over, mangler mv. Et alt i alt et perfekt ophold.Genuine Hotels.com guest review
"Stort sett godt fornøyd"
Betjeningen var veldig serviceinnstilte og vennlige. Hotellet ligger 15-20 minutter å gå fra Stefansdomen, men samtidig sentralt i forhold til Museums Quartier og andre severdigheter. I nærområdet er det flere små, hyggelige kafeer / restauranter - noe a la Grunerløkka i Oslo. Hyggelig.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"one of a kind"
03/11/14 oren t tel aviv
This very special hotel is part of an apartment complex in the heart of Vienna. Stayed in a wonderful suite, spread on 3 different spaces. Very clean and spacious. Traditional décor. Great value for money. Rich breakfast. Beautiful dining area. Definitely worth a return visit.
"Not meeting 100% of my expectation"
03/11/14 Sheepo Hong Kong
After reviewing the hotel website, I decided to pay more and book the Matteo Thun Design room. I like the size (the photos stated Double Rooms not Suites) and decor and hope as a SLH Club member, I will get a nice room. Unfortunately, the room I got (room #1) is way smaller than I expected and other than the bed, the lady painting and wallpaper, the chic factor I saw on the photos from the hotel website was simply not there. To be fair, it is a nice room still. The location is good and the staff are friendly. Some are more helpful than the others but overall cannot explain. The art elements in the hotel building are strong but somehow other than the breakfast room, it is scattered and the whole set-up is kind of "cold" and not cozy. It is very hard to describe - but basically it is nice but not good enough to meet 100% of my expectation. I chose this hotel Design room over the other Small Luxury Hotel property this time but will try the other SLH property next time. Hope I will find my perfect Vienna hotel soon.
"A delightful hotel!"
03/06/14 Wadgie7 Bristol, United Kingdom
I have just returned from a four night stay at Hotel Altstadt - it is a lovely boutique hotel in a great location - about 5 minutes walk from the U-Bahn. As others have said, don't be alarmed by the appearance of the street and front of the hotel - the hotel has suites and rooms within a building shared with permanent residents. We had a Junior Suite located at the rear of the building - although the view was nothing special, our suite was very quiet and comfortable. The hotel provide a lovely buffet breakfast and even a glass of prosecco to start your day - you can order eggs cooked to your preference and we found on our last day that you can have fried ham and eggs if you desire. From 4 pm until 6 pm the hotel offers complimentary tea and cake in their very comfortable and relaxing bar area - very welcome after a day of sightseeing! All of the staff are very helpful and accommodating and we received a very warm welcome upon our arrival. Communication prior to our visit was excellent. The hotel also provided a cake on my partner's birthday as they were aware that we were celebrating my partner's 50th birthday - it was a lovely, thoughtful surprise. Apparently, there is a lot of artwork displayed at the hotel, however, we were only able to see the art displayed in the breakfast rooms, lift foyer and our corridor so this was slightly disappointing as it would have been interesting to see the various pieces displayed. Another slight niggle was that although a coffee machine is provided in the Junior Suites, only four complimentary espresso pods are provided for the duration of your stay - although you could apparently purchase more if required - it seems a little odd to supply a complimentary machine and limit the supply of coffee pods. In summary, this is a quirky boutique hotel in a great location. All of the staff we encountered were very helpful and accommodating. A great place to stay!!
"Staff and breakfast are the best!"
03/06/14 Moumin London
I was at the hotel on a city break. When I arrived, I was greeted by very helpful receptionist. I have to admit being disappointed when i entered my room. It is a bit dated and the dark red paint with golden ceiling was not the most appealing. Bathroom needs updating. The standard of the room will be that of a 3 star. However, the lounge area is really cosy and you can sit there by the fire place in the evening. I missed the afternoon cakes which was a real shame. Breakfast was great! Location is good too.
"Perfect hotel for a quick business trip"
03/04/14 FEUNL Lisbon
My room was a comfortable size. Very modern. Lovely shower head (think rain), and ultra modern bathroom. Toiletries fabulous, so no need to bring your own. The staff were very pleasant, and the breakfast was so good I took one hour over it. Endless strong black coffee - use of an exquisite salon for work. Can't fault it as an airport-business-airport stop-off. I couldn't comment on the hotel for holiday purposes... I'd definitely go back.
"One of the loveliest inns in Austria"
02/27/14 Harkish Bangkok
I have been travelling to Vienna for 25 years, and have stayed in a wide variety of places, including a half dozen times in this hotel. The Alstadt is in a class by itself. It is stylish / cool while providing old school service you would imagine belonging to a previous age; the location is great, near the Ring and museums; and the rooms, beds and all provide top quality comfort. There are some lovely big hotels in Vienna, but if you want something a bit more personal, a bit more special, this is the place to stay. One recommendation: Even if your schedule is full, take time for breakfast in the hotel's lovely, bright dining area / lounge.
"a class of its own - highly recommended"
02/20/14 unstraight Cologne, Germany
Very simply summarized: a great hotel, a heaven of atmosphere. It is spread over several floors in a huge typically Viennese house, where still some residents live, the rooms are specious and all individually design, very tasteful, l'Occitance toiletries, great beds, fantastic breakfast, original artwork on the walls (allegedly the reason to open that hotel in the first place: that the owner needed wallspace to hand his art collection), and, above all: extremely friendly and helpful staff. I as traveling with a small dog, no problem at all (not allowed in all rooms). And the price is, considering what you get, very ver reasonable. Free WLan, just to mention it.
"Charming Boutique Hotel"
02/06/14 NatashaLau London
It was a pleasure staying at the Altstadt... delicious buffet breakfast, wonderful rooms with great decor, really large luxurious shower and afternoon cake and tea was a nice touch too! Really glad that we made the choice to stay here... would definitely recommend for a romantic getaway, and would definitely come back :)
02/06/14 23Sylvie Odense, Denmark
Excellent choice! You feel welcome, even before you arrive. Communication regarding details was fast and very friendly. The hotel is an old townhouse (it would seem as if there still were 'normal' apartments), redecorated in an original and colourful style. Our family was distributed in three, very differently decorated and spacious rooms, a rarity in the hotel world. Excellent breakfast with fresh bread, fresh fruit (including freshly made fruit salad), a variety of delicious preserves and free tea and cake in front of a warming fire on a cold January day makes you feel cared for in a special way. The staff is very friendly and makes you feel part of the 'Altstadt' family from the moment you step in. Thanks for the 'Bettmümpferl', I hadn't seen it in years. I most warmly recommend it, if you wish to make your Vienna trip extra special.
"Fabulous Friendly Hotel"
02/01/14 BeamishG Warrington
This hotel is a real one-off. Quite different from most other hotels! I was tempted to book after reading other reviews on Trip Advisor, so took the plunge and booked for a 2-night business trip in January This is one of the friendliest, most interesting hotels you could choose to visit. The rooms are excellent, very clean and comfortable and with some interesting and quirky art. The staff are very friendly. Without fail, the service was impeccable but very genuine. My favourite feature of all was the salon. Great for breakfast, fab for free tea and cake in the afternoon and a most relaxing place to sit and unwind with a glass of wine at the end of the day.
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