We loved this hotel. It was spacious and inviting and in a great location. The breakfast rooms were elegant and well staffed, and the breakfast was awesome. And I loved the bathtub. Each room was different and that made it fun. Would definitely recommend this to anyone visiting Vienna.Genuine Hotels.com guest review
"Good for hipsters"
Overall, the hotel was fine. It is located in a neighborhood that gave the impression of being somewhat transitional-- lots of empty storefronts, etc. however, it seemed safe and within walking distance of nearly every site in Vienna, and also close to the user-friendly subway. The hotel is in a beautiful historic building, but it really is an apartment […] complex, so one needs to go to the second floor to register. A little odd. The rooms are tiny with funky, hip interiors. Ours had a huge yellow wall with a big Caulder lithograph and Hockney-inspired fabric on the chair. The minibar was under the desk and had a clear door with an interior light that stayed on all the time. We finally covered it to sleep. The room was clean and very quiet, as it faced an interior courtyard. Note that ther was a lot of funky nude art, which might not appeal to everyone. However, nowhere will one experience a nicer, more accommodating staff. They were extraordinary! Also, the breakfast spread is wonderful. Read moreGenuine Hotels.com guest review
The hotel is in a very good location. It is close to the major museums, town hall and other sites. We arrived without our luggage and the staff could not have been more helpful. They kept in touch with the airline and told us not to worry and go enjoy Vienna. Buffet breakfast has everything one could want and tea in the afternoon was delicious. Our […] room was modern and quiet. Highly recommend this hotel and its staff. Read moreGenuine Expedia guest review
"Charming, welcoming vintage hotel"
I had high expectations for the hotel based on the information in the Hotels write up. I was pleasantly surprised with the charm and hospitality that we experienced during our stay. The staff is outstanding and couldn't have been more helpful or welcoming. The location is very convenient to transportation and the city center. The room was comfortable […] and updated even though the hotel is vintage. We were delighted with our stay. Read moreGenuine Hotels.com guest review
"Nice boutique hotel in charming neighborhood"
We really liked this smaller boutique hotel in an artsy neighborhood and a short walk to all of the museums & attractions. We stayed in a suite which was very unique and large with tall ceilings and lots of character. Loved the salon rooms where they served breakfast each morning and tea in the afternoon. Friendly and helpful staff. The only complaint […] would be the entrance to the hotel does not really match up to the rooms and hallways. When we arrived we thought we had possibly made a mistake by the look/feeling of the entrance/lobby and shabby elevator, but once we were in the hallway to our room and especially once we walked into our beautiful suite we were very happy with our decision. Would definitely recommend this to anyone that is looking to stay in more of a neighborhood than right in the heart of the touristy museum sections. Lots of great boutique stores and restaurants/cafes in the neighborhood around the hotel. Read moreGenuine Hotels.com guest review
"Best Breakfast Convenient to all sights"
Finding staff who are always cheerful and willing to go the extra mile is always difficult . The hotel Altstadt has achieved this goal admirably. We never thought we would be able to find such a large and well appointed room in a hotel room in Europe.Genuine Hotels.com guest review
"In a class of its own"
From the moment we arrived the staff looked after us and tirelessly made every effort to ensure our comfort and happiness. This hotel doesn't have any of the typical hallmarks of chain hotels, it had a level of sophistication and a personal level of hospitality I have never experienced at a Hilton or Intercontinental and for what is worth I have always […] enjoyed my stay in those hotels also. This hotel was a place that has to be experienced to appreciate it. Each room was individually decorated and contained original artwork throughout. I only wish we could have stayed longer. 4 stars doesn't do it justice, this was a 5 star hotel in every aspect that I expect. We will be back! Read moreGenuine Expedia guest review
"Very good hotel."
Lovely old hotel near the U-bahn. Staff were very friendly, breakfast really good quality and the whole place felt special.Genuine Expedia guest review
"Lovely old hotel near major attractions"
A charming hotel and a great place to stay - don't be fooled by the external appearance, which is not eye catching. Very friendly and helpful staff. Excellent breakfast. Our room overlooked the street and was a bit noisy at times. But overall would recommend this hotel to anyone.Genuine Expedia guest review
Excellent service by staff, very welcoming and helpful and ready to assist with anything. Breakfast was very nice and hotel full of character and nice location, close to Metro station, Museum Quarter and nice places to eat and drink (hotel staff provided recommendations), and also shops. Stayed for 3 nights June 2014, would definitely stay again if […] visiting Vienna. Read moreGenuine Expedia guest review
"Luxury accommodation close to the city"
Everything about this hotel exceeded our expectationsGenuine Expedia guest review
Great service in a very unusual but high quality hotel. Excellent rooms and fantastic salon, with roaring fire and free tea and cakeGenuine Hotels.com guest review
What a lovely surprise this hotel was for us. The decor is fascinating and the rooms are beautiful. And a heated floor in the bathroom, what a nice touch. Wonderful breakfast in a lovely breakfast area. The staff are so helpful and attentive. Wi-fi is free. It is well situated for the Museum area and access to the Ring and the historic area. We stayed […] for 2 days and had no problems whatsoever. Highly recommended. Read moreGenuine Hotels.com guest review
"Eclectic and personal"
Exceptional staff and many personal touches. Very different to a typical large chain. Rooms large and beds superb. area very quiet with lots of bars / restaurants.Genuine Hotels.com guest review
This hotel is a very old building (circa 1901) that has been substantially remodelled. Our bedroom and ensuite were very modern and we had a spacious suite which was comfortable but not luxurious. Some areas of the building had been deliberately left in character with its former use (warehouse / showrooms). The entrance door, entrance hall and main […] corridors all retained an "industrial" look. This look had been offset to some degree by the placement of many examples of original modern art. In spite of this we found these areas to be unattractive and not at all welcoming. In fact when we first entered the front door we got quite a shock and wondered what we had got ourselves into. The dining / salon areas were pleasant and comfortably furnished. The buffet breakfast was excellent and the staff were friendly and helpful. The hotel is situated in a quiet back street and is about 15 minutes walk to the "Museum Quarter". The adjoining streets are somewhat run-down and there is a lot of graffiti that spoil some fine old buildings and the experience of walking to the main sights. In summary the Alstadt is a somewhat quirky building that may appeal to "arty" types but if you are looking for a conventional luxury hotel it's better you choose one of the well known brands. Read moreGenuine Hotels.com guest review
Kauttaaltaan erittäin ystävällinen henkilökunta, erinomainen sijainti (hyvät joukkoliikenneyhteydet, paljon ravintoloita lähistöllä). Aamiainen parhaita hotelliaamiaisia. Tyylikäs.Genuine Hotels.com guest review
"Välskött hotell i bra del av stan"
Bra rekommendationer dessutom ang. restauranger i närheten att besökaGenuine Hotels.com guest review
Il primo impatto non è stato positivo, la reception al primo piano piccola, quasi angusta non faceva presagire nulla di buono ed invece l'hotel in un palazzo ristrutturato è veramente piacevole. La stanza era molto grande e curata nell'arredamento. Ci ritornerei senza dubbio.....Genuine Hotels.com guest review
"Ottimo hotel a due passi dal quartiere dei Musei"
Siamo stati BENISSIMO. Grazie a tutto il personale dell'hotel che è stato, a dir poco, strepitoso. Consiglio a tutti questo hotel per trascorrere magnifiche vacanze nella speldida Vienna. Certamente torneremo.Genuine Expedia guest review
"Centrally located, charming hotel"
Very nice hotel with high ceilings in period building. Underground parking 10 mins walking distance. 3rd floor room can get hot but there is air conditioning. Will definitely return to the same hotel next time :-)Genuine Expedia guest review
"Hermoso Histrico Hotel"
Muy lindo y agradable. Calidad, algo de lujo, mucho diseño, salones para desayunar magnificos y variados. Habitación grande y divertida. Muy buena experiencia.Genuine Expedia guest review
"Sobre el personal"
Personal muy amable lo mismo las camareras y en recepción. Nos pusieron en contacto con una persona para poder hablar en español. Repetiremos.Genuine Hotels.com guest review
"Fantastisk hotel, Fremragende service"
Hotellet er fantastisk med dejlige værelser, morgenmaden er super lækker og super hyggeligt med eftermiddags the/kage. Personalet er flinkt, særdeles serviceminded og de vil oprigtigt gøre hvad de kan, for at man får et dejlig ophold. Hotellet efterlader intet at klage over, mangler mv. Et alt i alt et perfekt ophold.Genuine Hotels.com guest review
"Stort sett godt fornøyd"
Betjeningen var veldig serviceinnstilte og vennlige. Hotellet ligger 15-20 minutter å gå fra Stefansdomen, men samtidig sentralt i forhold til Museums Quartier og andre severdigheter. I nærområdet er det flere små, hyggelige kafeer / restauranter - noe a la Grunerløkka i Oslo. Hyggelig.Genuine Hotels.com guest review
12/22/14 Nadine S
Booked in this hotel because it was recommended in Travel and Leisure magazine. It was an excellent choice! Enjoyed everything about our stay at the Altstadt. Staff was exceptionally friendly, yet professional. Loved our room--Very comfortable, spacious, quiet, and cozy, but modern with all the amenities. The full breakfast was an additional treat. They laid out a beautiful complete buffet, and still offered made to order daily specials or eggs everyday. There also is a beautiful, stylish lounge that is welcoming to relax and read in, or to enjoy a glass of wine in the evening. This hotel was in a great location, which was the initial attraction. However, the attentive service is an even bigger draw. Immediately after I made the reservations, they had arranged a driver to pick us up at the airport and asked if we would like help with concert or museum tickets. Throughout our 4 day stay, the staff continued to impress us with their hospitality, desire to help, and European polish. I would return to Vienna again just to stay at the Alstadt!
12/20/14 Cookiecherub London
I stayed here last weekend. We were welcomed warmly and taken to our room which was lovely. The room was spotless and the bathroom was amazing, lovely toiletries as well. A little chocolate was left on our pillow at night (such a sweet touch) breakfast was amazing, absolutely everything you could wish for as well as prosecco! Cooked breakfast, meats,cheese, breads, pastries, fruit and cereals. The staff were amazing, the salon bar was great to come back to after an evening out to sit and chill and have a cup or tea (how rock'n'roll am I?) I would highly recommend this hotel if you are visiting Vienna.
"A lovely treat..."
12/19/14 Henderson111 Farnham, United Kingdom
My husband and I stayed at this hotel at the end of November for a couple of nights to see the Christmas markets and generally have a break. This hotel was the perfect place to do that. Brilliantly located, easy to walk to all of the main sites and markets. Super friendly and helpful staff, will do anything for you. Breakfast was amazing. Room was comfy. One tip would be to book ahead if you want to eat out on a Sunday night. The staff called 6 out of the 8 recommended restaurants on their list before finding one which wasn't full or shut. All in all, a great hotel.
12/19/14 Suzie490 Edenbridge, United Kingdom
We stayed at the Altstadt so that we could visit the Christmas Markets and explore the city of Vienna. We chose the Altstadt Hotel for its location in a quiet backstreet within walking distance of the centre of Vienna. It is a comfortable place to stay - our room was clean and functional, although the glass wall between the bathroom and bedroom was a bit un-nerving! Don't expect a view from your window - ours was of the fire escape and I guess none of them are spectacular, the most you can expect is a view of the building opposite. There is no restaurant but a comfortable breakfast area which served a very good selection of food and where you could also have afternoon tea and cake. The staff were all very efficient and charming.
"An Absolute Gem!"
12/17/14 Fiddlesnips London, United Kingdom
My husband and I stayed here for a 3 night break as my 50th birthday treat. And what a treat this hotel is! I happily award 5 stars to all the staff (so happy, friendly and helpful), the room (especially the shower room, bliss), the wonderful breakfasts, the tasty afternoon tea and the perfect location. It is spotlessly clean throughout. The hotel is only a short walk to the Spittelberg district and City Hall, which was perfect for visiting the Christmas markets. We dined in 3 different local restaurants recommended by the hotel and enjoyed authentic Viennese food. I have absolutely nothing negative to say about Hotel Alstadt!
If you are looking for a hotel that isn't standard cookie cutter, I would suggest this hotel. Me and my partner stayed in the Design Double (Rm 1) and found the room exceeded our needs. The reception staff was extremely helpful and breakfast was delishous. The hotel was in a quiet neighborhood close to all of the main attractions and museums. Would suggest if wishing to visit some of the Christmas Markets.
12/15/14 Teresa M
In August this year my husband our 5 year old son and I stayed at the hotel during a 4 night stop in Vienna. I was very impressed with the service we received here. Not only were the apartments spacious for our family, but the staff were very accomodating and helpful. My son is gluten intolorant and the staff accommodated this to ensure there were options at the breakfast buffet. The hotel is situated in an area where restaurants and cafes are just a short stroll away. There is a shopping mall within walking distance and the beauty about this district is that the prices were very reasonable as we were not in the heart of the tourist area. Highly recommended!
"Great Value on the border"
12/10/14 Damian G Perth, Australia
Charming hotel in great proximity to the gorgeous Vienna centre, and the museum district. When first arriving at the hotel area, you take an elevator to reception (which may cause an instant of second doubt until you get to check in), where the staff are very welcoming and accommodating. The rooms are spacious (especially for Europe standards) and in a great location. It takes approximately 10 minutes to walk to the main shopping area of Vienna, and approximately 5 minutes down to the museum district. The hotel itself has a lot of character and personality in the rooms. it is just a beautiful place to stay when looking to access the amazing city of Vienna. There are bars and places to eat nearby, or you can quickly get down town. The area is safe. Definitely recommend staying in this hotel.
12/10/14 DEREK P York, United Kingdom
Very friendly and helpful staff, from the cleaning ladies, the breakfast servers and and not forgetting the lovely ladies in reception. Breakfast:- Wunderbar!!! lots of choice and fresh, Our room (56) friends room (53) both spacious and spotless. Lots of bars and restaurants within walking distance. Centre of town (St Stephens) about 25-30 minutes walk, taking in along the way the museum quarter or jump on the U bahn at the bottom of the hill. All in all a great place to stay!!!
"Quirky and Comfortable"
12/07/14 Sue M Winchester, United Kingdom
We love this hotel. Individual and welcoming, it provides a lovely base for exploring Vienna. Staff are very friendly and knowledgeable. Rooms are clean with every convenience, and the walls are covered in interesting art. Breakfasts provide everything anyone could want. After a day sightseeing come back to a cup of tea and cake by the fire. Wonderful!
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