We loved this hotel. It was spacious and inviting and in a great location. The breakfast rooms were elegant and well staffed, and the breakfast was awesome. And I loved the bathtub. Each room was different and that made it fun. Would definitely recommend this to anyone visiting Vienna.Genuine Hotels.com guest review
"Good for hipsters"
Overall, the hotel was fine. It is located in a neighborhood that gave the impression of being somewhat transitional-- lots of empty storefronts, etc. however, it seemed safe and within walking distance of nearly every site in Vienna, and also close to the user-friendly subway. The hotel is in a beautiful historic building, but it really is an apartment […] complex, so one needs to go to the second floor to register. A little odd. The rooms are tiny with funky, hip interiors. Ours had a huge yellow wall with a big Caulder lithograph and Hockney-inspired fabric on the chair. The minibar was under the desk and had a clear door with an interior light that stayed on all the time. We finally covered it to sleep. The room was clean and very quiet, as it faced an interior courtyard. Note that ther was a lot of funky nude art, which might not appeal to everyone. However, nowhere will one experience a nicer, more accommodating staff. They were extraordinary! Also, the breakfast spread is wonderful. Read moreGenuine Hotels.com guest review
The hotel is in a very good location. It is close to the major museums, town hall and other sites. We arrived without our luggage and the staff could not have been more helpful. They kept in touch with the airline and told us not to worry and go enjoy Vienna. Buffet breakfast has everything one could want and tea in the afternoon was delicious. Our […] room was modern and quiet. Highly recommend this hotel and its staff. Read moreGenuine Expedia guest review
"Charming, welcoming vintage hotel"
I had high expectations for the hotel based on the information in the Hotels write up. I was pleasantly surprised with the charm and hospitality that we experienced during our stay. The staff is outstanding and couldn't have been more helpful or welcoming. The location is very convenient to transportation and the city center. The room was comfortable […] and updated even though the hotel is vintage. We were delighted with our stay. Read moreGenuine Hotels.com guest review
"Nice boutique hotel in charming neighborhood"
We really liked this smaller boutique hotel in an artsy neighborhood and a short walk to all of the museums & attractions. We stayed in a suite which was very unique and large with tall ceilings and lots of character. Loved the salon rooms where they served breakfast each morning and tea in the afternoon. Friendly and helpful staff. The only complaint […] would be the entrance to the hotel does not really match up to the rooms and hallways. When we arrived we thought we had possibly made a mistake by the look/feeling of the entrance/lobby and shabby elevator, but once we were in the hallway to our room and especially once we walked into our beautiful suite we were very happy with our decision. Would definitely recommend this to anyone that is looking to stay in more of a neighborhood than right in the heart of the touristy museum sections. Lots of great boutique stores and restaurants/cafes in the neighborhood around the hotel. Read moreGenuine Hotels.com guest review
"Best Breakfast Convenient to all sights"
Finding staff who are always cheerful and willing to go the extra mile is always difficult . The hotel Altstadt has achieved this goal admirably. We never thought we would be able to find such a large and well appointed room in a hotel room in Europe.Genuine Hotels.com guest review
"Very good hotel."
Lovely old hotel near the U-bahn. Staff were very friendly, breakfast really good quality and the whole place felt special.Genuine Expedia guest review
"Lovely old hotel near major attractions"
A charming hotel and a great place to stay - don't be fooled by the external appearance, which is not eye catching. Very friendly and helpful staff. Excellent breakfast. Our room overlooked the street and was a bit noisy at times. But overall would recommend this hotel to anyone.Genuine Expedia guest review
Excellent service by staff, very welcoming and helpful and ready to assist with anything. Breakfast was very nice and hotel full of character and nice location, close to Metro station, Museum Quarter and nice places to eat and drink (hotel staff provided recommendations), and also shops. Stayed for 3 nights June 2014, would definitely stay again if […] visiting Vienna. Read moreGenuine Expedia guest review
"Luxury accommodation close to the city"
Everything about this hotel exceeded our expectationsGenuine Expedia guest review
Great service in a very unusual but high quality hotel. Excellent rooms and fantastic salon, with roaring fire and free tea and cakeGenuine Hotels.com guest review
What a lovely surprise this hotel was for us. The decor is fascinating and the rooms are beautiful. And a heated floor in the bathroom, what a nice touch. Wonderful breakfast in a lovely breakfast area. The staff are so helpful and attentive. Wi-fi is free. It is well situated for the Museum area and access to the Ring and the historic area. We stayed […] for 2 days and had no problems whatsoever. Highly recommended. Read moreGenuine Hotels.com guest review
"Eclectic and personal"
Exceptional staff and many personal touches. Very different to a typical large chain. Rooms large and beds superb. area very quiet with lots of bars / restaurants.Genuine Hotels.com guest review
This hotel is a very old building (circa 1901) that has been substantially remodelled. Our bedroom and ensuite were very modern and we had a spacious suite which was comfortable but not luxurious. Some areas of the building had been deliberately left in character with its former use (warehouse / showrooms). The entrance door, entrance hall and main […] corridors all retained an "industrial" look. This look had been offset to some degree by the placement of many examples of original modern art. In spite of this we found these areas to be unattractive and not at all welcoming. In fact when we first entered the front door we got quite a shock and wondered what we had got ourselves into. The dining / salon areas were pleasant and comfortably furnished. The buffet breakfast was excellent and the staff were friendly and helpful. The hotel is situated in a quiet back street and is about 15 minutes walk to the "Museum Quarter". The adjoining streets are somewhat run-down and there is a lot of graffiti that spoil some fine old buildings and the experience of walking to the main sights. In summary the Alstadt is a somewhat quirky building that may appeal to "arty" types but if you are looking for a conventional luxury hotel it's better you choose one of the well known brands. Read moreGenuine Hotels.com guest review
"Välskött hotell i bra del av stan"
Bra rekommendationer dessutom ang. restauranger i närheten att besökaGenuine Hotels.com guest review
Il primo impatto non è stato positivo, la reception al primo piano piccola, quasi angusta non faceva presagire nulla di buono ed invece l'hotel in un palazzo ristrutturato è veramente piacevole. La stanza era molto grande e curata nell'arredamento. Ci ritornerei senza dubbio.....Genuine Hotels.com guest review
"Centrally located, charming hotel"
Very nice hotel with high ceilings in period building. Underground parking 10 mins walking distance. 3rd floor room can get hot but there is air conditioning. Will definitely return to the same hotel next time :-)Genuine Expedia guest review
"Hermoso Histrico Hotel"
Muy lindo y agradable. Calidad, algo de lujo, mucho diseño, salones para desayunar magnificos y variados. Habitación grande y divertida. Muy buena experiencia.Genuine Expedia guest review
"Sobre el personal"
Personal muy amable lo mismo las camareras y en recepción. Nos pusieron en contacto con una persona para poder hablar en español. Repetiremos.Genuine Hotels.com guest review
"Fantastisk hotel, Fremragende service"
Hotellet er fantastisk med dejlige værelser, morgenmaden er super lækker og super hyggeligt med eftermiddags the/kage. Personalet er flinkt, særdeles serviceminded og de vil oprigtigt gøre hvad de kan, for at man får et dejlig ophold. Hotellet efterlader intet at klage over, mangler mv. Et alt i alt et perfekt ophold.Genuine Hotels.com guest review
"Stort sett godt fornøyd"
Betjeningen var veldig serviceinnstilte og vennlige. Hotellet ligger 15-20 minutter å gå fra Stefansdomen, men samtidig sentralt i forhold til Museums Quartier og andre severdigheter. I nærområdet er det flere små, hyggelige kafeer / restauranter - noe a la Grunerløkka i Oslo. Hyggelig.Genuine Hotels.com guest review
""The Art of Hospitality"... truly!"
10/22/14 2Chattanoogans Chattanooga, Tennessee
We are decidedly discriminating travelers who look for value, cleanliness, comfort, and service when we book a hotel. The Hotel Altstadt Vienna gave us all that… and more! Once a quaint apartment building set in the heart of Vienna, the Altstadt lies within walking distance of the famous Ringtrasse, the Metro, lovely shops and trendy restaurants. The property has been refurbished into a sophisticated, boutique hotel while still retaining much of the charm of an old Viennese residence with its beautiful wooden floors, high ceilings, tall windows and architectural details. The rooms are spacious, well-appointed, and CLEAN (!), and the beds are comfortable and fresh. There are beautiful one-of-a-kind art pieces spread throughout the building adding to its charm and uniqueness. One of the gracious features of this beautiful property is the clean, perfumed fragrance that rises up to meet you at the front doors, and wafts throughout the whole building. Food and drinks at the Altstadt are not only delicious, sustaining and refreshing, but also set out in an incredibly appetizing fashion. In addition, meals are served on beautiful china with crisp white linens, adding to the overall ambience and relaxation of the experience. But perhaps the best feature that the Altstadt has to offer its guests is the artful hospitality of each member of its staff. Everyone we encountered was gracious and went out of his or her way to ensure our complete satisfaction. They greeted us warmly every time we encountered them, met our every need, and were ever ready to make sure that our comfort was a priority. Turn-down service always included delicious Viennese chocolates on our pillows. We have never encountered such a pervasive and consistent culture of hospitality in any other hotel in the world, and highly recommend it to everyone considering Vienna as a destination!
"Efficiency and Elegance"
10/18/14 BobandCherry Melbourne, Australia
This hotel has style, warmth and client service par excellence. From efficient reception, easy booking of tours , wonderful afternoon tea, god selection at breakfast with fast service on cooked food. Bedroom allowed very peaceful and quiet rest. One tip is when you book to go to the concert check if possible to know where your seating is. Ours was right at the front, not the best location when the orchestra is on a metre high stage in front of you. This isnt the fault of the hotel though. Would certainly recommend this hotel and would stay here again if the opportunity arises.
This has to be one of the best hotels I've ever stayed at. The staff were so attentive and nothing was too much for them. We were greeted warmly on arrival and we were given maps, sightseeing info and even restaurant recommendations. We were shown personally to our room rather than just being left to find our own way. We stayed in a junior suite (room 15 on the mezzanine floor) and it was amazing and well worth the money. High ceilings, cast iron bath in the bedroom, a lovely living room area...and the most comfy bed!! Breakfast was continental with cereals, yogurts, meats, cheeses, smoked salmon, breads & cakes, not to mention eggs cooked to order. There was also prosecco to make it all that more special! The hotel is a leisurely 5 minute walk to the Volks Theatre underground station and about a 15 minute walk to the centre of town. We walked most places and the hotel was perfectly situated for us. We loved Vienna and will definitely return to stay at the Altstadt when we visit again.
"A hotel like no other"
10/13/14 Peterm2014123 Auckland, New Zealand
My wife and I spent 4 nights at this hotel. We were welcomed warmly at reception and that warmth was a feature of all the staff. The hotel has developed in what may be described a rambling way but that is part of its charm. Our room was large with a good bathroom. My only criticism is that I was unable to obtain a blanket to replace the duvet which was too hot. The breakfasts were excellent. The Hotel is situated within easy walking distance of the major art museums which suited us very well. The special feature of the Hotel is the contemporary art collected by the owner who supports emerging artists. A walk along the corridors is full of interest. In addition there is some lovely antique furniture. We can certainly recommend this Hotel.
"A special hotel"
10/11/14 joanne m Baltimore, Maryland
A lovely historic hotel in a very interesting neighborhood. In the midst of a neighborhood with some excellent restaurants. We needed to take take transportation into the center of Vienna but it was convenient. The staff at the hotel were exceptional and they excelled in meeting your needs. Great breakfast and a lovely afternoon tea.
10/11/14 Daniela K New York City, New York
This is a beautiful hotel in the heart of Vienna. The staff are friendly and very helpful. The rooms are beautifully decorated, as is the breakfast room, in an old Vienna house with high ceilings and creaking floors. Fabulous!
"Excellent hotel and staff"
10/09/14 SNamycush Calgary, Canada
We can only echo what everyone else has been saying. The hotel is terrific. Great value for a big city like Vienna, breakfast that could hold you over for several days, charming room, outstanding location and most importantly incredible staff. All of them were absolutely exceptional. We will definitely return
"Really cool hotel!!"
10/09/14 jjp644 Hudson WI
I would highly recommend staying at the Hotel Alstadt Vienna. The location is close to all of the main attractions in the city. Large rooms, big windows, great service from everyone we spoke with, clean rooms, and a nice breakfest selection (free). If we make it back to Vienna this will be our hotel. Tip: Buy a couple of bottles of wine and hang out in the room with the giant windows open (weather permitting), a lot of fun.
"Great boutique hotel for romantic stay in Vienna..."
10/07/14 Kcavs Buffalo, New York
Our second trip to Vienna. We picked this hotel because it is affiliated with Small Luxury Hotels of the world, and it was wonderful. First, we stayed in one of the Matteo Thun designed rooms in the wing on the mezzanine. Rooms are a bit small, but I would call them typical for a European hotel that has been designed within an old building. The decor is warm and very trendy...almost lounge like. The bathrooms are all glass with a good sized stand up shower (great water pressure!). Only strange part was the glass door on the bathroom...which takes some getting used to, but is actually quite cool. The staff is outstanding. They were some of the most helpful we've encountered either in the United States or in Europe. From the front desk, to housekeeping, to the morning breakfast salon, to the evening lounge, everyone was a true pleasure (and spoke perfect English, which is great since my wife and I don't speak german!). The owner of this hotel is onsite, and seems to have hired a top notch team. The location is on a quiet street that is within walking distance of all the major sites and shopping, with great restaurants everywhere. We definitely recommend this hotel for a romantic stay in Vienna!
"Classy Place to Stay in Vienna"
10/03/14 Dixie509 Houston, Texas
We loved our stay at the Hotel Altstadt Vienna. My sister's room was very modern and fun, while ours was more traditional and comfy with a huge bathroom and bathtub. The breakfast was in several salons and the service was excellent, including eggs made to order. We walked to the major sites and used the trains for further travel (convenient and nearby). Would stay here again and highly recommend.
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