All hotels in Vienna, Austria
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 199 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Beautifule, hotel, woanderfull neiherhood, excelle"
Unforgetable. The Crue is excelent.
Genuine Hotels.com guest review
2 night romance trip Jul 14, 2015
Jon
US
4.0 / 5Excellent
"Pretty good deal in vienna"
In town with my son , had a great stay.
Genuine Hotels.com guest review
2 night family trip Jun 29, 2015
vic
US
4.0 / 5Excellent
"Good for the price"
The room was spacious and clean. The wifi was free and worked flawless, and the location was perfect for work.
Genuine Hotels.com guest review
3 night business trip May 11, 2015
Adam
US
4.0 / 5Excellent
"Good location for access to many areas of Vienna"
Attending a conference, room was spacious and comfortable, breakfast was excellent, and the neighborhood is interesting and lively. Schwedenpaltz metro provides easy access to other areas of the city.
Genuine Hotels.com guest review
5 night business trip Apr 12, 2015
A Traveler
US
5.0 / 5Outstanding
"An excellent hotel"
I had a wonderful 4-night stay here. A great location, and a clean, spatious and comfortable room.
Genuine Hotels.com guest review
4 night business trip Apr 14, 2015
A Traveler
US
5.0 / 5Outstanding
"highly recommended"
Wonderful neighborhood and awsome hotel.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Hoda
US
4.0 / 5Excellent
"Good location, Friendly Staff"
Bed and breakfast were alright. Bathroom, service and location were excellent.
Genuine Hotels.com guest review
2 night trip Feb 21, 2015
Gretchen
US
3.0 / 5Good
"Too much wrong and the 5-6th floors in chaos"
Two light bulbs were out when I checked in. Mini bar was plunder by previous guests and not replenished. Has to request the front desk staff inspect to ensure that I was not charged for the missing items. Fridge would not fully shut, despite requests for the appliance to be fixed, fridge remained slightly open during my 4 night stay. I was missing utensils in the provided mini kitchen. Ironing board and iron had to be specially requested. Despite a promise that the hotel would note all of these inconveniences, nothing was done to apologize for the problems which wasted my first night in the hotel having frequent and interrupting visits to my room. Also, despite this hotel suggesting that it has a gym, it is more like one weird elliptical and 3 weight machines tucked into an obscure corner of the 6th floor which is under construction, with no safely measures. I was not warned about the chaos and construction and had to be escorted to the gym. Gym has a sauna, but given the isolated nature of the gym, I was terrified at the thought of staying in the room too long. If there was an accident or intruder, no one would have known for days! I imagine that the dust I was breathing just walking to the gym was potentially hazardous to my health. Overall, far from satisfied from the experience and would not stay again.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Well located hotel"
On a quiet street, but centrally located. Big, clean, modern rooms. Helpful hotel staff. No complaints and would return again.
Genuine Expedia guest review
Other trip Feb 8, 2015
susan
US
5.0 / 5Outstanding
Perfect
Genuine Venere guest review
Other trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"pleasant place, good breakfast"
good location and quiet near the center of Wien and the stock market.
Genuine Hotels.com guest review
2 night romance trip Nov 18, 2014
john
US
5.0 / 5Outstanding
"Walking distance to major sights"
Nice, updated older building. Very friendly/helpful staff. Our overnight flight got us into Vienna at 8am and they were able to check us in. We were simply hoping to leave our luggage while we went sight seeing. The train was within easy walking distance / bus slightly closer. We ended up walking almost everywhere even though we bought the 'Vienna pass'. Wouldn't bother with that next time. Internet worked very well - breakfast not included so we walked to one of the outdoor cafe's each morning.
Genuine Hotels.com guest review
3 night romance trip Sep 7, 2014
John
US
5.0 / 5Outstanding
"Nice hotel."
Tjeta personal ir s. Exelent service. And atention
Genuine Expedia guest review
Other trip Sep 6, 2014
Acornejoj
US
4.0 / 5Excellent
"Good value, nice room"
The hotel is pretty nicely located to make the walking circuit of all the major sights. We had a suite and the room was very spacious by European standards. It was fairly modern and was very clean. The hotel has a nice sized lift as well. We never tried the breakfast, so no comment there. The bed and pillows were comfortable and we did not hear any street noise.
Genuine Hotels.com guest review
2 night business trip Jun 27, 2014
Bill
US
5.0 / 5Outstanding
"Excellent base for touring or business, ouytstandi"
Quite frankly, I was surprised by the quality of the rooms and excellent, friendly service. the rooms were fully modern well furnished, and in the form of a large minim suite. Air conditioning was excellent as was wi fi, and bathrooms were well appointed, if not filled with luxury toiletries. Was within two block walking distance of No. 80 airport bus to Schwensplatz, near the area where excursion boats leave for cities on the Danube, within 20 minutes walking distance from any tourist area in the ring, and an easy metro ride to other key sights. It was on a quiet street, but near good restaurants and clubs.
Genuine Hotels.com guest review
5 night trip Jun 16, 2014
Anthony
US
4.0 / 5Excellent
"Great deal, large room"
Although the decor was a little bit older and outdated inside, the rooms were fairly nice and definitely larger than most of what else I have experienced in Europe. The room had a separate sitting / living area that was a nice bit of space you don’t get everywhere. The location was a short walk to the central square and public transit, about as good as what you can expect. For the price, it was an amazing deal to get to see Prague and would definitely stay there again.
Genuine Hotels.com guest review
2 night romance trip May 27, 2014
Traveling Couple
US
4.0 / 5Excellent
Was very well located with a spacious room, well maintained, etc. We enjoyed being walking distance, free wifi, nice breakfast, and air conditioning. Plenty of room for me and my 2 sons to spread out. Rate to get a room where 3 people can sleep in 3 beds and have plenty of room. Desk staff was very friendly. Cleaning staff could have been better at restocking soap and things like that and could definitely have used a better pillow. That being said, we would absolutely recommend it. As close as you'll get to an Embassy Suites type room for a reasonable price.
Genuine Hotels.com guest review
4 night family trip May 29, 2014
Jeff
US
5.0 / 5Outstanding
"Excellent place to stay"
Highly recommended to anyone visiting Vienna
Genuine Hotels.com guest review
2 night business trip May 28, 2014
Pun8max
US
5.0 / 5Outstanding
"Perfect in Inner Vienna Circle"
We were initially worried that this hotel would not be close enough to walking attractions but, boy were we wrong. Our room was ample sized with dormer windows that added a special touch. Reception was very helpful, and pointed us directly to all the sights that Inner Vienna had to offer. They also offered to book any event/concerts/etc... that we would be attending at no additional cost to us. I will be staying here again when I come back to Vienna.
Genuine Hotels.com guest review
2 night trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
The hotel was located near main tourist landmarks and metro. The room was pretty large even for American standards. It included a living room and kitchenette. The breakfast was good, continental + eggs and sausages. Overall good option.
Genuine Hotels.com guest review
2 night family trip May 26, 2014
A Traveler
US
4.0 / 5Excellent
"More good than bad at Salzgries suite"
The good - Well maintained, clean, comfortable property. Very nicely designed modern decor and furnishings. Good bathroom. Room included frig and micro-oven. Large work-space for writing and or computer. Also had use of hotel computer in the lobby. Excellent location (if you like to walk) to all major museums and monuments, shopping, restaurants, transportation. Friendly staff. The bad - Street traffic and bar noises all night, The room was always too warm. Wake-up calls were unreliable. (Bring a clock). We were there a week..
Genuine Hotels.com guest review
7 night business trip Apr 9, 2014
A Traveler
US
4.0 / 5Excellent
"Quite satisfied"
Overall a very nice experience. Close to subway, city center. The room was very warm, but opening the windows took care of this. Mattress was ok, but not top of the line. Breakfast was decent, not overwhelming.
Genuine Hotels.com guest review
1 night business trip Mar 31, 2014
Walter
US
4.0 / 5Excellent
Quiet surroundings, Good location, Very nice room, Competent staff, I will recommend hotel to friends.
Genuine Venere guest review
Other trip Sep 16, 2013
A Traveler
US
4.0 / 5Excellent
"Excellent location and spacious rooms!"
Rooms are spacious and clean. So is the bathroom. The location is excellent, just 3 minutes walk from the airport bus stop! The staff is friendly and willing to help.
Genuine Hotels.com guest review
2 night romance trip Apr 6, 2013
A Traveler
US
5.0 / 5Outstanding
very welcoming staff and absolutely perfect location (3 min walk from/to airport bus terminal; 2-3 min walk to subway; 1 min to tramway; 10 min to go everywhere in Innere Stadt - downtown). huge space in our suite: bedroom + living (with refrigerator and microwave and espresso machine upon request (10 euro=10 espresso) + bathroom. two only "cons": breakfast too expensive (18 euro) and internet connection (4 euro per hour) ..... could be cheaper!!
Genuine Venere guest review
Other trip Apr 3, 2013
A Traveler
US
4.0 / 5Excellent
I nearly always stay at Starlight Suites hotels in Vienna. The location is perfect, and the value is amazing. Service is also consistently friendly and helpful.
Genuine Venere guest review
Other trip Mar 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice large clean room near the sites"
Our room at the Starlight was very large, actually a suite with 2 rooms. The TV worked great and overall there was more than enough space for me and my wife. The bathroom was clean and the shower large with great water pressure, certainly one of the largest European bathrooms we have had! Although not located in the actual "old" section of the city, it was a 10 minute walk to the U-Bahn (Vienna subway) and a 10 minute walk to the the tourist areas. We felt safe walking the neighborhood at night. We did not eat in the hotel but there were a number of restaurants nearby. We did however ask for coffee in the morning and they graciously gave us a tray with a small pitcher of coffee and milk/sugar to take to our room. The staff was friendly and we used them to book a concert for us which was easy to do. They even called the venue for us to get the proper dress code! We would certainly stay with them again and the price was quite reasonable.
Genuine Hotels.com guest review
2 night trip Mar 14, 2013
Bob
US
4.0 / 5Excellent
"nice hotel. would stay there again"
spacious by euro standards. clean and comfortable.
Genuine Expedia guest review
Other trip Mar 11, 2013
A Traveler
US
4.0 / 5Excellent
Friendly & helpful staff, ideal location and very large rooms. Also easily accessible when using the airport shuttle bus, with it being just a short 2min stroll. Overall I rate this as an ideal accommodation choice - I would definitely consider returning and recommend to others if... Starlight must rethink their exceptionally high and exorbitant prices for the use of WiFi. On this aspect, Starlight fails to deliver. In this day & age, the charges they wish to inflict on their guests is unacceptable, especially to a public who can readily find WiFi elsewhere for free (including nearby hotels, restaurants and cafes for anyone who wants it!). Most travelers have moved on from having to pay for internet access - we are (for the most part) more knowledgeable about actual costs that a hotel would incur for providing such a service, so such daylight robbery is a blight on an otherwise excellent stay. If a small B&B can offer the service for free (or a large 5 star hotel for that matter), Starlight should make amends for their shortsightedness and no longer charge guests.
Genuine Venere guest review
Other trip Mar 5, 2013
A Traveler
US
5.0 / 5Outstanding
"Weekend in Vienna"
Great location, walking distance to all things within the innerstadt.
Genuine Hotels.com guest review
2 night trip with friends Nov 16, 2012
A Traveler
US
3.0 / 5Good
"December 2012 for 3 nights"
Hotel was nice, easy to walk to anything in Inner Stadt. Room was very large. Breakfast available for €17 ( about $23), definitely did not look worth that much, just walk a block or 2 to the grocery store or bakery (they just look like a Viennese chain, but that's where the locals seem to go when running to work in the morning). I would recommend the place, but it's not a 4 star hotel ( do to sad looking pricy breakfast and some awkward/ minor inconveniences in the room. Nice 3 star.
Genuine Expedia guest review
Other trip Dec 21, 2012
A Traveler
US
4.0 / 5Excellent
"Close to underground, easy access to Vienna sights"
Large living room, large bedroom, ample bath with 2 sinks, separate toilet/shower room. Make sure you understand the bed configuration - we wanted 2 beds, not a king but the staff went out of their way to help and did get us a room with 2 beds (we just had to wait until the afternoon). Staff provided nice package of info on Vienna, very helpful with directions, and also very helpful checking us in for our flights, printing boarding passes.
Genuine Expedia guest review
Other trip Dec 11, 2012
Jackie
US
5.0 / 5Outstanding
nice hotel in a really centrally located. very friendly service personnel
Genuine Venere guest review
Other trip Nov 5, 2012
A Traveler
US
4.0 / 5Excellent
Breakfast is rather poor and costs 17.-€!! By far too high. But in the rooms you find coffee and tea rations for a quick breakfast- free of charge
Genuine Venere guest review
Other trip Sep 19, 2012
A Traveler
US
4.0 / 5Excellent
No internet free
Genuine Venere guest review
Other trip Aug 29, 2012
A Traveler
US
4.0 / 5Excellent
Not a bad hotel, good location, friendly staff, good value for money. Bad thing: we get a smoking room (we're no smoking people).
Genuine Venere guest review
Other trip Aug 27, 2012
A Traveler
US
4.0 / 5Excellent
"Good hotel for a small family."
This is a very nice hotel conveniently located in the center of Vienna. The suites are rather small but it is good to have an extra room in addition to a bedroom.
Genuine Expedia guest review
Other trip Aug 27, 2012
Simon
US
5.0 / 5Outstanding
Perfect
Genuine Venere guest review
Other trip Aug 21, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent"
Absolutely excellent. We were worried about being moved to their sister hotel but the room was huge and great value, very clean, great staff, nice breakfast, good air con!
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
A Traveler
GB
5.0 / 5Outstanding
"Vienna Starlight"
Great location - Salzgries. Perfectly placed near the most impressive sights the city has to offer, shopping for all types of budgets and a stroll away from the best schnitzels in Vienna, an evening gelato or a late-nite kebab.The ladies at reception were really cool and helpful all through-out our stay there. Our room was comfy and spacious enough seeing we only used it to catch some much needed sleep after long days out being tourists. Starlight has certainly brightened our memory of our time in Vienna.
Genuine Hotels.com guest review
3 night family trip Jun 26, 2015
Rajesh
AU
4.0 / 5Excellent
"Friendly and helpful staff"
Clean, comfortable and functional. As is the case in many hotels, the "gym" leaves a bit to be desired, but you can get a workout. It was useful to have the extra space to work rather than only a bedroom. I'd stay there again.
Genuine Hotels.com guest review
2 night business trip Apr 26, 2015
Michael
GB
4.0 / 5Excellent
"Big room!"
Good hotel, nice location, only problem is that there was no coffee facilities for the first day. Otherwise great stay.
Genuine Expedia guest review
Other trip Mar 13, 2015
kv
GB
4.0 / 5Excellent
"Great Hotel !"
The hotel staff are very professional from front office to the waitress servicing breakfast.The room was comfortable and surrounding were safe. Location10 minutes walk to old city as well as the metro station. There were plenty of cafe including MacDonald.Airport Express Bus Stop is appr.250 meters from hotel. The downside is the mattress are too soft and pillow is actually flat. Highly recommended.
Genuine Hotels.com guest review
3 night romance trip Feb 21, 2015
Robin
SG
5.0 / 5Outstanding
"Central location and lovely accommodation"
Easily accessible from airport by bus and very centrally located with easy walking access to all points of interest. A fresh and delicious breakfast was provided and the staff were all helpful and professional. The suite was well appointed and had very high ceilings making it feel very spacious. I would highly recommend this hotel! Alexandra at the front desk was especially friendly and accommodating!
Genuine Expedia guest review
Other trip Feb 28, 2015
ell
CA
5.0 / 5Outstanding
"Suites are Nice"
Hotel staff upon arrival were very nice and helpful. the room was a suite with separate bedroom which is much more relaxing. The staff was also helpful scheduling a tour and airport transfer. Overall very satisfied.
Genuine Hotels.com guest review
3 night trip Aug 31, 2014
A Traveler
GB
5.0 / 5Outstanding
"Sambrooks"
This was a 2-night stop over on our way to Slovenia. We had opted to do this in order to take the train across the border.
Genuine Expedia guest review
Other trip Jun 22, 2014
Terry
GB
5.0 / 5Outstanding
"great location"
We were very pleased with our stay. When we walked into the room, there was a stale smell of cigarettes. Thankfully, the windows opened nice and wide and the smell went away soon enough. A few stains also on carpet, but not a big deal. Could have done with an extra pillow. We loved how big the room was, nice little kitchenette area, although no kettle. Loved the windows and high ceilings. Staff very nice and helpful. We asked for an iron, and within minutes it was brought to our room. Slight problem with electrics but when we returned later in the day, it was all fixed. We were too early to check in, we left our bags at reception and when we returned at the check in time, our bags had been brought to our room. Overall, very impressed and would highly recommend. Excellent location also.
Genuine Hotels.com guest review
3 night romance trip May 13, 2014
A Traveler
IE
4.0 / 5Excellent
"Close to cathedral"
Rooms were small im size for the money charged by hotel
Genuine Expedia guest review
Other trip Apr 27, 2014
jignesh
GB
5.0 / 5Outstanding
"Nice hotel close to the ring tram."
Clean and comfortable. Close to ring tram and metro stations. With walking distance to major attractions.
Genuine Expedia guest review
Other trip Apr 27, 2014
Sathya
GB
4.0 / 5Excellent
"Great Location in central Vienna"
The hotel was in in a perfect location for touring the centre of Vienna and getting to different parts by the U-bahn. The room was very large with two separate parts. Very comfortable and clean. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Apr 16, 2014
HB_123
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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