All hotels in Vienna, Austria
1 room, 2 adults
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Am Salzgries 12, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.4 / 5Excellent

Score breakdown (from 256 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • WiFi
    Good internet service
  • Comfort
    Rather comfortable
  • Room
    Great room
  • Breakfast
    Breakfast is average

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Stay here!"
Fantastic, great location, great staff, fantastic breakfast, close to everything, unbelievable suite - best value of the 5 hotels we stayed at on our trip!
Genuine Hotels.com guest review
3 night romance trip Sep 13, 2015
Thomas
CA
4.0 / 5Excellent
"Interesting hotel"
Very pleasant young staff on reception. The suite was spacious and the decor quite modern and interesting. We enjoyed our stay here but wouldn't rave about it.
Genuine Expedia guest review
Other trip Sep 14, 2015
Alan
AU
5.0 / 5Outstanding
"Nice Modern Caring Hotel."
Nice, modern room. Great location. Very friendly and accommodating staff. Would definitely stay again.
Genuine Hotels.com guest review
3 night family trip Jul 26, 2015
Ryan
CA
5.0 / 5Outstanding
"Hotel in nice quite road, very close to subways"
My husband & I have just returned home after staying at the Starlight Suite in Vienna. We stopped in suite 608 & were very impressed with the friendly & helpful reception staff, the location - being within easy walking distance of a number of subway stations, restaurants, the old town, parks, museums, shops, etc. We could not fault suite608 - large tv that turned to allow viewing from seating in the lounge area or the bedroom, good quality modern decor, extremely comfortable beds & pillows (big relief after suffering a couple of nights in another hotel!), plenty of comfortable seating in the lounge area, well light desk area, plenty of wardrobe space although a few more hangers would have been nice but I'm sure if we had asked the staff would have given us more, very large bathroom that split into two allowing one person to dry hair or makeup allowing another to use the shower or toilet. The initial impression upon entering this hotel does not do it justice, look beyond this & its a fantastic hotel at a good price! There are lots of eating places within a few meters of this hotel to get very reasonably priced breakfasts, dinners & snacks.
Genuine Expedia guest review
Other trip Jul 16, 2015
Lynn
GB
5.0 / 5Outstanding
"Excellent"
Absolutely excellent. We were worried about being moved to their sister hotel but the room was huge and great value, very clean, great staff, nice breakfast, good air con!
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
A Traveler
GB
5.0 / 5Outstanding
"Vienna Starlight"
Great location - Salzgries. Perfectly placed near the most impressive sights the city has to offer, shopping for all types of budgets and a stroll away from the best schnitzels in Vienna, an evening gelato or a late-nite kebab.The ladies at reception were really cool and helpful all through-out our stay there. Our room was comfy and spacious enough seeing we only used it to catch some much needed sleep after long days out being tourists. Starlight has certainly brightened our memory of our time in Vienna.
Genuine Hotels.com guest review
3 night family trip Jun 26, 2015
Rajesh
AU
5.0 / 5Outstanding
"Excellent Hotel"
Great hotel to stay.. walking distance to excellent restaurants and other eateries.. we recommend and will be back.. had a great stay..
Genuine Expedia guest review
Other trip Jun 10, 2015
Nick
AU
4.0 / 5Excellent
"Central & Friendly Staff"
The hotel is located about 2 blocks away from the river and 5 blocks from the shops and tourists' attractions. The hotel staff was extremely friendly and helpful. The only but was that our room was a bit toasty at night.
Genuine Expedia guest review
Other trip May 3, 2015
Vero
AU
4.0 / 5Excellent
"Friendly and helpful staff"
Clean, comfortable and functional. As is the case in many hotels, the "gym" leaves a bit to be desired, but you can get a workout. It was useful to have the extra space to work rather than only a bedroom. I'd stay there again.
Genuine Hotels.com guest review
2 night business trip Apr 26, 2015
Michael
GB
4.0 / 5Excellent
"Big room!"
Good hotel, nice location, only problem is that there was no coffee facilities for the first day. Otherwise great stay.
Genuine Expedia guest review
Other trip Mar 13, 2015
kv
GB
4.0 / 5Excellent
"Great Hotel !"
The hotel staff are very professional from front office to the waitress servicing breakfast.The room was comfortable and surrounding were safe. Location10 minutes walk to old city as well as the metro station. There were plenty of cafe including MacDonald.Airport Express Bus Stop is appr.250 meters from hotel. The downside is the mattress are too soft and pillow is actually flat. Highly recommended.
Genuine Hotels.com guest review
3 night romance trip Feb 21, 2015
Robin
SG
5.0 / 5Outstanding
"Central location and lovely accommodation"
Easily accessible from airport by bus and very centrally located with easy walking access to all points of interest. A fresh and delicious breakfast was provided and the staff were all helpful and professional. The suite was well appointed and had very high ceilings making it feel very spacious. I would highly recommend this hotel! Alexandra at the front desk was especially friendly and accommodating!
Genuine Expedia guest review
Other trip Feb 28, 2015
ell
CA
5.0 / 5Outstanding
"Suites are Nice"
Hotel staff upon arrival were very nice and helpful. the room was a suite with separate bedroom which is much more relaxing. The staff was also helpful scheduling a tour and airport transfer. Overall very satisfied.
Genuine Hotels.com guest review
3 night trip Aug 31, 2014
A Traveler
GB
5.0 / 5Outstanding
"Sambrooks"
This was a 2-night stop over on our way to Slovenia. We had opted to do this in order to take the train across the border.
Genuine Expedia guest review
Other trip Jun 22, 2014
Terry
GB
5.0 / 5Outstanding
"great location"
We were very pleased with our stay. When we walked into the room, there was a stale smell of cigarettes. Thankfully, the windows opened nice and wide and the smell went away soon enough. A few stains also on carpet, but not a big deal. Could have done with an extra pillow. We loved how big the room was, nice little kitchenette area, although no kettle. Loved the windows and high ceilings. Staff very nice and helpful. We asked for an iron, and within minutes it was brought to our room. Slight problem with electrics but when we returned later in the day, it was all fixed. We were too early to check in, we left our bags at reception and when we returned at the check in time, our bags had been brought to our room. Overall, very impressed and would highly recommend. Excellent location also.
Genuine Hotels.com guest review
3 night romance trip May 13, 2014
A Traveler
IE
4.0 / 5Excellent
"Close to cathedral"
Rooms were small im size for the money charged by hotel
Genuine Expedia guest review
Other trip Apr 27, 2014
jignesh
GB
5.0 / 5Outstanding
"Nice hotel close to the ring tram."
Clean and comfortable. Close to ring tram and metro stations. With walking distance to major attractions.
Genuine Expedia guest review
Other trip Apr 27, 2014
Sathya
GB
4.0 / 5Excellent
"Great Location in central Vienna"
The hotel was in in a perfect location for touring the centre of Vienna and getting to different parts by the U-bahn. The room was very large with two separate parts. Very comfortable and clean. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Apr 16, 2014
HB_123
GB
3.0 / 5Good
"Close walk to main city sites and affordable."
Hotel is located a short 10-15 minute walk from the main Vienna sites, and a short walk to the Underground on the same line as Schloss Schonbrunn. Hotel staff were friendly and helpful speaking very good English. Hotel room was...interesting. For the most part it was fine, plenty of space. Biggest complaint was the bed, which gave me and my partner backaches. The pillows were very thin, which didn't amount to a great night sleep. Overall for its price and location I would recommend this to hotel to my friends and family, but caveat it on the quality of the bed.
Genuine Expedia guest review
Other trip Dec 30, 2013
Chris
GB
5.0 / 5Outstanding
Massive hotel room in a great location.
Genuine Hotels.com guest review
2 night trip Oct 15, 2013
A Traveler
IE
5.0 / 5Outstanding
Conveniently located. spacious suites at a good price compared to other hotels. Helpful staff. Would definitely stay here again
Genuine Hotels.com guest review
4 night business trip Sep 21, 2013
A Traveler
GB
2.0 / 5Fair
"Located at the quiet end of Vienna."
We booked a twin room with all the mod cons and air conditioning , when we arrived we were allocated an attic room, that was right at the top of the hotel and the lifts stopped a floor below. The so called suite of rooms were basically a converted attic that you could not fully stand up in in all the areas and light was via vellux windows so absolutely no chance of a view. I asked to be moved and was taken to the first floor with a room overlooking the roof of the kitchen and no air conditioning -they forgot to tell us that when they moved us! Not helpful when the temperature is in the 30's. the so called fridge did not even keep the drinks cold, and you had to empty the minibar to put your own products in. Watch out for the bill at the end - Expedia does not collect this a third party does!!
Genuine Expedia guest review
Other trip Aug 22, 2013
Paul
GB
5.0 / 5Outstanding
"excellent"
Excellent position close to transport staff very helpful and airconditioned
Genuine Expedia guest review
Other trip Jul 27, 2013
A Traveler
AU
5.0 / 5Outstanding
"Great Stay, Great location"
This hotel is in the perfect location. It's just a block or two away from the main restaurant/bars areas so it's quiet enough to get great sleep. Beds are comfortable, the rooms are spacious and very clean. The staff are great and very accomodating. I would recommend this to anyone!
Genuine Hotels.com guest review
3 night trip with friends Jun 5, 2013
A Traveler
IE
5.0 / 5Outstanding
"Excellent service"
The girls on the front desk went above and beyond to assist us with our many queries. They were without fail courteous,helpful and friendly. The rooms were spacious and immaculate. The location was superb, in a quiet street 5minutes from a major train and the tram stop and walking distance to everything we wanted to see. Very friendly place and we'd definitely stay there again.
Genuine Hotels.com guest review
5 night family trip Apr 28, 2013
A Traveler
AU
4.0 / 5Excellent
"In quiet area"
Hotel was in a quiet location, not far from city centre amenities. Breakfast was rather expensive, especially as cafes nearby serving a good breakfast at much lower cost.
Genuine Hotels.com guest review
2 night business trip Mar 19, 2013
David
GB
4.0 / 5Excellent
"great hotel for anyone"
hotel is in a good location for the old town (mins) and also for the tubes and trams on the ring - so ideally located. Suites are good value and pleasant to be in and staff helpful and friendly. I would definately stay again. Only two negatives: it was too warm in the upper rooms and thermostat seems disabled - only way to control room heat was to open window to let some out. Secondly, Wi-Fi is very (too) expensive
Genuine Expedia guest review
Other trip Mar 18, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Best bang for buck I've experienced"
A nice hotel at a fantastic pricepoint - we were totally pleased!
Genuine Hotels.com guest review
2 night romance trip Jan 22, 2016
Karri
FI
4.0 / 5Excellent
"ystävällinen henkilökunta, hyvä sijainti"
kts. seuraava kohta
Genuine Hotels.com guest review
3 night trip with friends Jan 11, 2016
Tuija
FI
5.0 / 5Outstanding
"приятное пребывание в Вене"
отель очень удобно расположен, номера чистые и просторные
Genuine Hotels.com guest review
3 night family trip Jan 4, 2016
Vladimir
RU
3.0 / 5Good
"Hotel aceptable."
Las habitaciones son muy amplias con sala una cocina pequeña con horno microondas. Al hotel le falta una actualizacion. Aunque se promociona como un 4 estrellas parece mas uno de 3 estrellas. Aunque el personal es amable no tiene clara mucha informacion necesaria para los turistas y no son muy proactivos. El desayuno es bueno pero muy basico, aunque sufisiciente.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2015
Elias Andres
CO
4.0 / 5Excellent
"Agréable séjour près du centre de Vienne"
Les suites sont assez grandes et l'hôtel se trouve dans une rue plutôt tranquille. Le buffet du petit déjeuner va bien et les produits sont d'une bonne qualité. Bon rapport qualité-prix.
Genuine Venere guest review
4 night trip with friends Dec 17, 2015
Christoph
FR
5.0 / 5Outstanding
hyggelig by med masser af julemarkeder i december
Genuine Hotels.com guest review
2 night trip with friends Dec 12, 2015
Bo
DK
5.0 / 5Outstanding
Perfect stay in centre of Vienna!
Genuine Hotels.com guest review
Response by Starlight Suiten Salzgries
Thank you for the great rating! Hope to see you again! :) Best regards, Alexandra Assistant Manager
1 night business trip Dec 3, 2015
A Traveler
FR
5.0 / 5Outstanding
Great suite on 6th floor and very central!
Genuine Hotels.com guest review
Response by Starlight Suiten Salzgries
Thank you very much for your feedback! :) Hope to see you a gain. Best regards, Alexandra Assistant Manager
1 night business trip Dec 3, 2015
A Traveler
FR
5.0 / 5Outstanding
Very nice hotel, well renovated for the large rooms of the 6 floor, and well located.
Genuine Hotels.com guest review
1 night business trip Dec 3, 2015
A Traveler
FR
4.0 / 5Excellent
"Det endte heldigvis godt!"
Det begynte veldig dårlig med overbooking på det hotellet vi egentlig hadde bestilt. En litt lite hjelpsom skranke ville bare flytte oss til et annet hotell i nærheten. Det ville vi egentlig ikke , da våre venner som vi skulle tilbringe helgen sammen med hadde sjekket inn på dette hotellet. Løsningen ble etter hvert - og etter mye sinne og mas at vi flyttet alle fire - og fikk oppgraderte rom. Så enden ble veldig bra - flotte rom - suiter med kaffemaskin og kjøleskap - samt deilig stort bad. Så summen på oppholdet ble heldigvis veldig bra.
Genuine Hotels.com guest review
2 night trip with friends Nov 27, 2015
Inger Marie Løken
NO
4.0 / 5Excellent
"Immer wieder gerne!"
Zentrale tolle Lage! Jederzeit wieder! Zimmer sind wirklich Suiten und sehr groß und geräumig. (Hatten nur die billigste Kategorie gebucht).
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
Not Provided
AT
3.0 / 5Good
"Greit hotell i økonomiklassen"
Helt ok hotell. Grei plassering. Dyr og dårlig frokost. Begrenset kunnskap om attraksjoner og generell turistinformasjon. Veldig varmt rom og Aircondition virket ikke.
Genuine Hotels.com guest review
5 night romance trip Nov 12, 2015
Not Provided
NO
4.0 / 5Excellent
"部屋の快適度はいい。ウィーン中心街から徒歩圏内だが近場には何もない。"
7階のロフト風部屋に宿泊。部屋やバス、トイレの清潔度、広さは満足できるレベル。フロントの応対も好印象だった。ウィーン中心朝食は簡易で品数は少ない。ウィーン中心街のシュテファンプラッツ駅から徒歩圏内だが、すぐ近場には何もない、やや寂しい通りにある。
Genuine Hotels.com guest review
1 night trip Nov 7, 2015
A Traveler
JP
5.0 / 5Outstanding
"soggiorno perfetto"
Siamo arrivati e la camera ci è stata consegnata nel primo pomeriggio la camera era molto confortevole e spaziosa sia la zona notte che la zona gior. Il bagno era in ordine e pulito. La colazione del giorno dopo è stata abbondante e con molta scelta di cibi dolci e salati. Tutto molto bene. Grazie
Genuine Venere guest review
2 night family trip Oct 28, 2015
valentina
IT
5.0 / 5Outstanding
"Vacaciones a pleno"
Muy buena atención y cordialidad de todos los empleados .Desayuno completo ,con variedad .habitaciones muy amplias y con las comodidades que nos llevan a disfrutar a pleno de las vacaciones.A pie se logra llegar a todos los puntos de interés,a pesar que no hay buena información turistica.
Genuine Hotels.com guest review
3 night family trip Oct 29, 2015
silvina elena
AR
5.0 / 5Outstanding
"tolles Stadthotel in bester Lage aber trotz. ruhig"
alles war Bestens vom Check in bis zur letzten Minute! Personal sehr sehr freundlich! Zimmer super groß und sauber! Frühstücksbuffet alles was man braucht! Garage vorhanden hat super geklappt - Preis für 3 Tage 50,00 Lage 1 A 10 Gehminuten zum Stephansdom und 5 Min zur nächsten U Bahn! Jederzeit wieder!!!
Genuine Expedia guest review
Other trip Nov 2, 2015
Anna
DE
5.0 / 5Outstanding
"快適な滞在でした。"
出張で一週間滞在しましたが、広い部屋に大きい机とバスタブで、非常に快適でした。朝食もおいしいです。切れてしまった電球の交換をお願いしたときの対応が遅かったので、サービスを一点減点しました。
Genuine Hotels.com guest review
6 night business trip Oct 18, 2015
Gen
JP
4.0 / 5Excellent
Varsin miellyttävä hotelli. Saavuimme hotellille jo puolen päivän aikaan ja saimme huoneen heti. Valitettavasti huone oli tupakoiville vaikka varasimme tupakoimattomien huoneen. Vaihto onnsitui kuitenkin helposti ja lisäsänky toimitettiin nopeasti uuteen huoneeseen. Huoneet olivat mukavan tilavia ja siistejä. Hotelli suoriutui kiitettävästi tilanteesta, jossa tarvitsimme lääkäriä, joka saatiin huoneeseen helposti ja nopeasti.
Genuine Hotels.com guest review
4 night family trip Oct 17, 2015
Tommi
FI
4.0 / 5Excellent
"בחירה מצויינת לחופשה בוינה"
הזמנו את המלון ל-7 לילות לצורך חופשה בעיר. השיקול העיקרי היה מיקומו בעיר העתיקה במרחק של 5 עד 10 דקות הליכה מכל אתר תיירותי חשוב ובמחיר סביר. ואכן המלון ענה על כל הציפיות. הגענו אחרי השעה 10 בערב וקבלנו חדר סוויטה גדול מאוד. לצערנו בחדר היה ריח מעופש כנראה מעישון או מריח השטיחים. ביקשנו חדר אחר והוצע לנו חדר בקומה 7, הקומה העליונה בה החלונות מותקנים בשיפוע הגג. זאת קומה ששופצה לאחרונה, החדר פחות גדול מהסוויטה אך נעים מאוד, מרווח, נקי ומאוורר. מה שנחוץ לזוג שבא לבילוי בעיר. ארוחת הבוקר עשירה ומגוונת. הצוות אדיב.
Genuine Hotels.com guest review
7 night romance trip Oct 14, 2015
Ofra
IL
5.0 / 5Outstanding
"빈에서 최고의 호텔"
직원들 최고의 서비스, 정말 친절했습니다. 빈 중심지에서 멀지 않아서 관광하기에도 좋았고, 호텔 방 크고 쾌적했습니다. 다음에도 빈 간다면 이 호텔에서 무조건 지낼 예정입니다.
Genuine Hotels.com guest review
2 night business trip Oct 18, 2015
A Traveler
KR
4.0 / 5Excellent
"Perfekt når man reiser flere sammen"
Store, fine rom... Nesten som små leiligheter faktisk. Fint å kunne sitte flere sammen i skinnsalongen på rommet. Flott beliggenhet i nærheten av Stephansplatz. Enkel frokost, men helt greit.
Genuine Hotels.com guest review
3 night trip with friends Oct 15, 2015
A Traveler
NO
4.0 / 5Excellent
Läget helt suveränt. Personalen väldigt hjälpsam och trevliga. Enda minuset var heltäckningsmattan.
Genuine Hotels.com guest review
Response by Starlight Suiten Salzgries
Dear Carina, thank you very much for your review. We are very happy that you have enjoyed your stay here. We hope to see you again. :) Best regards,
3 night trip with friends Oct 9, 2015
Carina
SE
4.0 / 5Excellent
"Ideal in zentraler Lage, fürs Auto ist es schwieri"
Start war wegen eines Organisationsfehlers des Hotels holprig, wurde aber problemlos ausgebügelt. Frühstück in etwas kleinem Kellerbereich, aber reichhaltig und freundlicher Service, auch für Glutenunverträglichkeit
Genuine Expedia guest review
Other trip Oct 10, 2015
A Traveler
DE
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