All hotels in Vienna, Austria
1 room, 2 adults
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Am Salzgries 12, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 202 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great Location in central Vienna"
The hotel was in in a perfect location for touring the centre of Vienna and getting to different parts by the U-bahn. The room was very large with two separate parts. Very comfortable and clean. Would stay here again.
Genuine Hotels.com guest review
1 night romance trip Apr 16, 2014
HB_123
GB
3.0 / 5Good
"Close walk to main city sites and affordable."
Hotel is located a short 10-15 minute walk from the main Vienna sites, and a short walk to the Underground on the same line as Schloss Schonbrunn. Hotel staff were friendly and helpful speaking very good English. Hotel room was...interesting. For the most part it was fine, plenty of space. Biggest complaint was the bed, which gave me and my partner backaches. The pillows were very thin, which didn't amount to a great night sleep. Overall for its price and location I would recommend this to hotel to my friends and family, but caveat it on the quality of the bed.
Genuine Expedia guest review
Other trip Dec 30, 2013
Chris
GB
5.0 / 5Outstanding
Massive hotel room in a great location.
Genuine Hotels.com guest review
2 night trip Oct 15, 2013
A Traveler
IE
5.0 / 5Outstanding
Conveniently located. spacious suites at a good price compared to other hotels. Helpful staff. Would definitely stay here again
Genuine Hotels.com guest review
4 night business trip Sep 21, 2013
A Traveler
GB
2.0 / 5Fair
"Located at the quiet end of Vienna."
We booked a twin room with all the mod cons and air conditioning , when we arrived we were allocated an attic room, that was right at the top of the hotel and the lifts stopped a floor below. The so called suite of rooms were basically a converted attic that you could not fully stand up in in all the areas and light was via vellux windows so absolutely no chance of a view. I asked to be moved and was taken to the first floor with a room overlooking the roof of the kitchen and no air conditioning -they forgot to tell us that when they moved us! Not helpful when the temperature is in the 30's. the so called fridge did not even keep the drinks cold, and you had to empty the minibar to put your own products in. Watch out for the bill at the end - Expedia does not collect this a third party does!!
Genuine Expedia guest review
Other trip Aug 22, 2013
Paul
GB
5.0 / 5Outstanding
"excellent"
Excellent position close to transport staff very helpful and airconditioned
Genuine Expedia guest review
Other trip Jul 27, 2013
A Traveler
AU
5.0 / 5Outstanding
"Great Stay, Great location"
This hotel is in the perfect location. It's just a block or two away from the main restaurant/bars areas so it's quiet enough to get great sleep. Beds are comfortable, the rooms are spacious and very clean. The staff are great and very accomodating. I would recommend this to anyone!
Genuine Hotels.com guest review
3 night trip with friends Jun 5, 2013
A Traveler
IE
5.0 / 5Outstanding
"Excellent service"
The girls on the front desk went above and beyond to assist us with our many queries. They were without fail courteous,helpful and friendly. The rooms were spacious and immaculate. The location was superb, in a quiet street 5minutes from a major train and the tram stop and walking distance to everything we wanted to see. Very friendly place and we'd definitely stay there again.
Genuine Hotels.com guest review
5 night family trip Apr 28, 2013
A Traveler
AU
4.0 / 5Excellent
"In quiet area"
Hotel was in a quiet location, not far from city centre amenities. Breakfast was rather expensive, especially as cafes nearby serving a good breakfast at much lower cost.
Genuine Hotels.com guest review
2 night business trip Mar 19, 2013
David
GB
4.0 / 5Excellent
"great hotel for anyone"
hotel is in a good location for the old town (mins) and also for the tubes and trams on the ring - so ideally located. Suites are good value and pleasant to be in and staff helpful and friendly. I would definately stay again. Only two negatives: it was too warm in the upper rooms and thermostat seems disabled - only way to control room heat was to open window to let some out. Secondly, Wi-Fi is very (too) expensive
Genuine Expedia guest review
Other trip Mar 18, 2013
A Traveler
GB
5.0 / 5Outstanding
"Excellent, clean and modern suites"
The suite was excellent and modern. Sleeping area cordoned off with a door so no possible noise from outside, but I hardly heard anyone or anything when in the non-sleeping area either. Heating very good and on all the time, I think adjustable but I didn't need to touch it as it was generally very cold weather. Living room and kitchenette area with fridge / minibar and microwave all good. TVs in both living room and bedroom, and the lighting was very good. Complimentary tea and coffee was available, refreshed daily, which you can heat up in the microwave if you don't have a travel kettle. Cleaning staff were invisible, efficient and thorough. Reception: just one quibble. On exiting one night, finding it raining and going back for an umbrella and going down again, the reception lad asked if I needed help, saying "you go in, out, in, out!" with a discernible note of irritation, which I let pass without comment but which left me thinking, "do I have a set number of times it's acceptable to leave the hotel?". So I would say: if guests need help, they'll ask for it. The reception girls were all lovely. Overall, very good. I'd certainly stay here again.
Genuine Expedia guest review
Other trip Feb 2, 2013
Guy
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"perfetto"
hotel a 5 minuti dal centro storico, zona un pò isolata di sera, ma cmq molto tranquilla. Camera pulitissima e sempre riordinata accuratamente.
Genuine Hotels.com guest review
4 night family trip Aug 18, 2015
massimo
IT
4.0 / 5Excellent
"Clean spacious rooms, close to city centre"
Big airy room with a high ceiling, clean new bathroom, nice looking fitness and sauna area in the basement. We did not try the breakfast buffet, so no comments there. It's only a 10 minute walk from anything you might want to visit in central Vienna, and also has underground stops nearby for easy access to more distant attractions. Definitely worth the price!
Genuine Hotels.com guest review
5 night trip with friends Aug 2, 2015
Sofia
SE
4.0 / 5Excellent
"confortable et pratique"
Hotel très bien situé même si accès en voiture un peu compliqué á cause des rues étroites et sens uniques. Chambre en etag bas un peu sombre. Coin cuisine ne permet pas de préparer repas. Très pratique pour utilider ordi ateur, bon wifi et nombreuses prises de courant. Parking 26 euros par jour. Satisfait dans l ensemble.
Genuine Hotels.com guest review
5 night family trip Jul 29, 2015
Pascal
FR
3.0 / 5Good
"Bra hotel en bit från stadskärnan"
Helt okey hotell men otroligt dyr parkering. Dyrare än vad det stod på hotel.com. Standarden var bra och vi fick tillgång till ett rum som bestod av två rum.
Genuine Hotels.com guest review
4 night romance trip Jul 24, 2015
Mari
SE
5.0 / 5Outstanding
"Ausgezeichnetes Hotel in sehr guter Lage"
Fuer fuenf Tage Wien ist dieses Hotel sehr gut und ruhig gelegen, bietet grosszuegige und saubere (!) Zimmer, freundlichen Service, und das vielleicht etwas zu teure Fruehstueck kann man durch viele Cafes in der Umgebung ersetzen.
Genuine Hotels.com guest review
5 night romance trip Jul 31, 2015
Dorothea
DE
4.0 / 5Excellent
"Desayuno normal"
muy limpio ,desayuno normal
Genuine Hotels.com guest review
2 night family trip Jul 23, 2015
A Traveler
AR
4.0 / 5Excellent
"Satisfecho"
Lindo hotel un poco lejos del centro
Genuine Hotels.com guest review
2 night family trip Jul 23, 2015
EDUARDO P
AR
4.0 / 5Excellent
"Todella hintansa väärtti hotelli"
Loistavalla paikalla, rauhallisen kadun varrella vanhankaupungin reunalla. Isoon minibaariin sai mahtumaan omat eväätkin. Ainoa miinus oli ilmastoinnin heikko toimivuus (ulkolämpötila +36).
Genuine Hotels.com guest review
3 night trip with friends Jul 21, 2015
A Traveler
FI
4.0 / 5Excellent
"Good hotel, central location - highly recommended"
First things first: we visited Vienna in the middle of a heat wave (35+ C) and the air conditioning worked perfectly - the room was perfectly cool and comfortable despite the sauna outside. Priceless! The room was big and the beds comfortable. Reminiscent of Embassy Suites in the US, with living room area and bed room area. As a sidenote the rooms does not have the advertised micro,and the fridge was actually a fully stacked minibar (there is room to put in your own stuff, but it's a bit limited). The staff is friendly and service-minded. Breakfast buffet is somewhat limited, but fully OK. Good, quiet and very central location: 300 m to Schwedenplatz where you can get on the underground, trams, buses and boats to anywhere. Another 400 meters gets you to the Stephansdome. The airport bus (a 20 minute comfortable ride) also stops near Schwedenplatz - a good alternative to car and train to get from the airport. Highly recommended
Genuine Hotels.com guest review
6 night family trip Jul 16, 2015
A Traveler
SE
5.0 / 5Outstanding
"Helt topp!"
Helt topp opphold her. Bra service!
Genuine Hotels.com guest review
2 night family trip Jul 18, 2015
Nils-Ole
NO
5.0 / 5Outstanding
"Great hotel!"
We got an upgraded room when we checked in. A really good experience, after spending two weeks in small European hotel rooms. The service at the hotel was wonderful. They let us have the car parked after checkout, so we could do some sightseeing before traveling to our next destination. The hotel is located in walking distance to restaurants and tourist attractions.
Genuine Hotels.com guest review
1 night romance trip Jul 10, 2015
A Traveler
NO
4.0 / 5Excellent
"快適に過ごせる"
空港バスの停留所から近く、スーツケースがあっても苦なく到着出来る。観光地へのアクセスも徒歩、メトロ、トラムで便利。近くにスーパー有り。部屋は広く清潔。ベッドルームが独立している。 冷蔵庫と電子レンジがある。レセプションは、普通だが、親切に対応してくれる。必要最低限揃っていて、快適に過ごせる。
Genuine Hotels.com guest review
5 night family trip Jul 4, 2015
Isao
JP
5.0 / 5Outstanding
"Een klantvriendelijk hotel met een prima service."
Wij waren met 3 personen. 2 volwassenen en 1 kind. Er was een aparte slaapkamer voor de volwassenen. Voor het kind werd er een bed bijgezet, wat de zitruimte wat kleiner maakte. Dit maakte voor ons niets uit, aangezien we toch vooral op stap waren. Ruime badkamer. Het hotel was voor ons centraal gelegen. Goed ontbijt en een prima service en klantvriendelijkheid.
Genuine Hotels.com guest review
3 night family trip Jul 3, 2015
Jozef
BE
4.0 / 5Excellent
Muito boa!
Genuine Hotels.com guest review
2 night romance trip Jul 1, 2015
VANILDO S
BR
5.0 / 5Outstanding
Ystävällinen henkilökunta ja tilavat huoneet. Lisäksi lentokenttäbussin pysäkki lähellä. Plussaa lisäksi sijainnista aivan keskustassa. Tänne tulemme toistekin.
Genuine Hotels.com guest review
3 night romance trip Jun 28, 2015
Kari
FI
4.0 / 5Excellent
"괜챦았음"
방이 너무 넓어서 너무 좋았다. 위치도 좋았고 친절했다. 다만 어린이를 동반했는 데 호텔 로비에 틀어놓은 티비뮤직비디오가 아이가 보기에 부적절했던 게 아쉬웠다
Genuine Hotels.com guest review
2 night family trip May 28, 2015
icksung
KR
4.0 / 5Excellent
"Muy buen servicio"
La relación calidad-servicio con el valor del hoteluy buena
Genuine Hotels.com guest review
3 night romance trip May 29, 2015
tomislav
MX
4.0 / 5Excellent
"Super hotel til prisen"
2 skønne dage nær Donau kanalen og centrum men kort afstand til U bahn og lufthavns bus
Genuine Hotels.com guest review
2 night romance trip May 30, 2015
Kenneth
DK
5.0 / 5Outstanding
"Inmejorable ubicación , grandes habitaciones ."
Excelente ubicación , personal amable y calificado y habitaciones asombrosamente grandes y cómodas
Genuine Hotels.com guest review
1 night family trip May 24, 2015
maria catalina
CL
5.0 / 5Outstanding
"Godt fornøyd"
Oppholdet var bra, anbefales videre !
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Linn Hege
NO
3.0 / 5Good
"Albergo OK. vicino al centro...10..minuti..."
Con una macchina grande il parcheggi del hotel richiede una guida precisa --spazi molto ristretti... Aria condizionata non funzionante... Servizi in camera..Mancava l'apparecchio per la preparazione del caffe /thé...in dotazione solo 10 come mi hanno informato.. Il forno micro onde,,, mai visto... Hanno dato una camera diversa della prenotata....
Genuine Expedia guest review
Other trip May 11, 2015
Luigi...
IT
4.0 / 5Excellent
"Zufriedenheit"
Alles, wirklich alles war hier perfekt - und die Verhältnis zwischen Preis und Leistung stimmt
Genuine Hotels.com guest review
3 night trip Apr 11, 2015
Jörgen
DE
4.0 / 5Excellent
"Nice hotel with big rooms and amazing shower"
Big rooms, but no microwave oven as promised. The room was clean, we had no windows to the street so it was nice and quiet. When we checked out early in the morning we almost paid 100 euros more than the price we got when we booked the hotel, but luckily my boyfriend noticed and the man at the reception changed the price to the original price. We're glad we didn't book a stay with breakfast as the breakfast buffet is located in the reception area. There are a lot of nice cafes where you can get a good breakfast.
Genuine Hotels.com guest review
4 night romance trip Apr 2, 2015
A Traveler
SE
4.0 / 5Excellent
"One week stay"
Very good, 4 star hotel.
Genuine Hotels.com guest review
6 night trip Mar 18, 2015
Sonja
FI
5.0 / 5Outstanding
"Céntrico hotel muy tecomendable"
Hotel muy recomendable para estar en viena.limpio,amplio,con desayuno correcto.recepcionistas muy simpáticas
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Agustín
ES
5.0 / 5Outstanding
"Отдых на мартовские праздники"
Отличное сочетание цены, качества и местонахождения.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Ilya
RU
5.0 / 5Outstanding
"満足‼️"
はじめてのオーストリアだったが、やはり泊まるところがいいと楽でした。仕事場が近くて泊まったがとても満足! 強いて言えば、床がなる事くらいかな。 前のレストランがもとても美味しかった…
Genuine Hotels.com guest review
3 night business trip Mar 1, 2015
hoansoo
JP
5.0 / 5Outstanding
"Nous reviendrons"
Emplacement idéal au centre, suite très spacieuse et agréable, buffet du petit-déjeuner varié et appétissant, nous reviendrons
Genuine Hotels.com guest review
2 night trip with friends Feb 25, 2015
Esther
CH
4.0 / 5Excellent
"Hotelli mahtavalla sijainnilla"
Mukava hotelli todella hyvällä sijainnilla.Lentoasemalta pääsi busilla ihan lähelle ja kaupungin keskusta oli aivan vieressä. Huone/sviitti oli perustasoa ja kylpyhuone siisti. Olimme ylimmässä kerroksessa, hissi ei yltänyt ihan niin ylös,mutta se ei haitannut. Henkilökunta oli todella avuliasta ja ystävällistä.
Genuine Hotels.com guest review
3 night trip with friends Dec 12, 2014
Taija
FI
1.0 / 5Poor
"このホテルを信用してはいけない"
私はVienaで学会に参加する目的でこのホテルを予約した。7人分の予約を私がExpediaを通じて行った。ところが、現地に着いて、このホテルマンは「こちらの判断であなた方の予約はすべてキャンセルしました」と、驚愕の発言をした。断っておくが、Expediaからは「予約は完全に行われている」「ホテルへの再確認は不要です」さらに、出発数日前に「reminder」のメールが私に送られているのに、である。 このホテルの言い分はこうだ。「事前申請した私のクレジットカードがfunctionしなかった」「ドイツ語でこのことを私に3回メールしたが、返信がなかった」だから、キャンセルしたと言うのだ。 私はExpediaを通じて、このホテルを予約したのだから、私に連絡をしたいならば、Expediaを通じて行うべきである。また、3回送ったとされるメールは私は1回も見ていない。 このようなホテルの対応を許容できる人は世界にいったい何人いるのだろうか?
Genuine Expedia guest review
Other trip Dec 10, 2014
A
JP
4.0 / 5Excellent
Leider (zwar saubere) Spannteppiche im Zimmer. Grosszügige Räume. Bei offenem Fenster etwas lärmig. Morgenessen etwas mickrig, inklusive die knappen Platzverhältnise. Würden aber trotzdem wieder hingehen, insgesamt waren wir doch sehr zufrieden.
Genuine Venere guest review
Other trip Dec 9, 2014
A Traveler
DE
5.0 / 5Outstanding
"Sehr angenehm"
Preise der Minibar etwas hoch
Genuine Hotels.com guest review
3 night business trip Nov 25, 2014
A Traveler
DE
4.0 / 5Excellent
"4 ימים רומנטיים בוינה"
מלון במיקום מצויין , 5 דקות מהרכבת,מכנסיית סט-סטפן ומאזור הבילויים שניקרא ״משולש ברמודה״. החדר בעצם סוויטה , ענק ונוח מאוד. הצוות היה מצויין ונענו לכל בקשה, עזרו והסבירו.
Genuine Hotels.com guest review
3 night romance trip Oct 29, 2014
miron
IL
5.0 / 5Outstanding
"Med hustru och dotter, 9"
En stenkast från Stefansdom och samtliga större sevärdheter inom 5-10 minuters gångavstånd. Hotellet består enbart av suiter, vilket ger en guldkant för en barnfamilj. Priserna var inte heller så blodiga. Två stora rum med var sin TV, stort badrum och vänligt service. Vad mer kan man önska?
Genuine Hotels.com guest review
4 night family trip Oct 29, 2014
Kim
SE
5.0 / 5Outstanding
Veldig bra beliggenhet, gåavstand til sentrum. Privat garasje hos hotellet, så bil slipper å stå ute på gata. store rom.
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
A Traveler
NO
5.0 / 5Outstanding
"Zeer gastvriendelijk"
Zeer mooi hotel met uiterst vriendelijke ontvangst.Heel goede customer service op alle vlakken
Genuine Hotels.com guest review
1 night business trip Sep 16, 2014
Bart
BE
4.0 / 5Excellent
"Zentral gelegenes, ruhiges Hogel"
Wir waren für 3 Übernachtungen im Starlight Suite Salzgries Hotel.
Genuine Expedia guest review
Other trip Sep 10, 2014
M&E
DE
3.0 / 5Good
"Gute Lage und grosses Zimmer"
Das Hotel war komplett ausgebucht, da ich sehr kurzfristig gebucht hatte, war nur noch ein Zimmer im 1.Stock übrig. Dieses war sehr dunkel, hat leider nach Rauch gerochen und die Aussicht war nicht berrauschen (auf das Glasdach des erdgeschosses). Das Personal war sehr hilfsbereit und freundlich. Man room Delivery von den umliegenden Hotels machen und das Frühstück aufs Zimmer bestellen lassen, auch wenn man nur einen Kaffee oder Brötchen will. Das nächste mal würde ich darauf schauen, dass ich ein nicht nach rauch riechendes Zimmer auf einer oberen Etage kriege.
Genuine Hotels.com guest review
1 night business trip Sep 3, 2014
A Traveler
CH
4.0 / 5Excellent
"God beliggenhet"
Rent hotel, ok frokost, god beliggenhet.
Genuine Hotels.com guest review
2 night romance trip Jun 28, 2014
Eva
NO
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews