All hotels in Vienna, Austria
1 room, 2 adults
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Renngasse 13, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 111 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Cleanliness
    Clean
  • Comfort
    Rather comfortable
  • Bar and Beverages
    Bar is awesome
  • Wellness Area
    Great wellness & sports facilities
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5.0 / 5Outstanding
"Five stars in Center of Vienna"
Absolutely terrific value. Hotel is five minutes, or less, walk from the touristic center of the city and rooms are enormous with separate bedroom, living room and substantial bathroom.
Genuine Hotels.com guest review
1 night trip Nov 14, 2015
Theodore
US
5.0 / 5Outstanding
"Top notch hotel"
Great room consisting of a living room and separate bedroom. Staff were very amiable and helpful. Breakfast buffet was a little expensive, 18 euros, but outstanding. Very quiet street and good location, about a 10 minute walk to St. Stephen's Cathedral.
Genuine Hotels.com guest review
2 night trip Nov 3, 2015
Martin S.
US
3.0 / 5Good
"Great location"
Hotel is nice; very spacious rooms; great location and within walking distance to many attractions. The only problem was that our room still smell smoking even though no smoking was allowed.
Genuine Expedia guest review
Other trip Jul 5, 2015
A Traveler
US
2.0 / 5Fair
"staff not properly trained"
We found the room to be very hot. Air condition does not work. It took them 90 minutes to respond They could not fix AC either. The window was trick to open. The could have suggested that at the out set. Had a terrible night of sleep.
Genuine Expedia guest review
Other trip Jun 7, 2015
bill
US
4.0 / 5Excellent
"Close to city center"
Not as nice as the Hotel DE France we stayed in earlier in the week but more than tolerable. Staff helpful with directions.
Genuine Expedia guest review
Other trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful"
The staff was excellent and friendly.
Genuine Hotels.com guest review
7 night romance trip Feb 19, 2015
Marjorie
US
4.0 / 5Excellent
"Great staff, affordable option."
Great stay, hotel was centrally located and very affordable. The staff was spectacular, extremely helpful!
Genuine Hotels.com guest review
2 night trip Jan 9, 2015
Carl
US
4.0 / 5Excellent
"This hotel is reasonably central on a quiet corner"
I had booked the Starlight Hotel on Rengasse. When I arrived they said Expedia had made a big mistake and continued to sell their rooms even though they were fully booked. At first it seemed they would have to call around looking for another hotel. Then after looking at the Expedia print out, they said they had re-booked me into another of their hotels and said they would pay for the taxi to transfer
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Very Enjoyable Week Long Stay"
The Starlight provided very comfortable accommodations for my wife and me during week long visits to Budapest in the summer of 2013 and 2014 while I was a visiting faculty member at the nearby Central European University. The large apartment with separate bedroom and living room is ideal for work and leisure. The location is also perfect for exploratory walks throughout downtown Budapest. Everything about the hotel is excellent - comfortable rooms, good buffet breakfast, reliable WiFi and an extremely helpful staff who speak English.
Genuine Expedia guest review
Other trip Jul 23, 2014
Dan
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"One night in Wien"
It was one night stay. I asked about some romantic greeting for me and my wife, and thanks to staff they organized everything in high level. The hotel is very closed to the city center. Sometimes it is hard to find location, because there are a lot of streets around. when You cross the church just turn to the left and the way will bring You to this hotel. )
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2015
Emil
IE
4.0 / 5Excellent
"Great location inside the Ringstrasse"
Great location, short walk to 2 different underground stations. Staff very helpful. Very nice breakfast buffet. Only complaint we had was the quality of the bed pillows- They are so thin might as well not have one.
Genuine Expedia guest review
Other trip Sep 30, 2015
Linda
CA
3.0 / 5Good
"Beware"
Overall an ok stay. Beds were extremely uncomfortable even worse than typical european standards. The pillows were horrendous and the room temperature was warm despite an air conditioner. Make sure to ask for a non smoking room if you want one. They were nice enough to switch us when we asked. The staff was very friendly but unfortunately was not forthcoming with extra charges. Upon check in we were told breakfast was downstairs with NO MENTION OF AN EXTRA COST! It wasn't until check out that we found out it was 36 euro for the two of us per day! We even explained that on the last day as we were checking out of the hotel early to go to the airport we just grabbed an orange juice as we had some food in our room and we were still charged 36 euro! Guess I learned my lesson but I feel like this information was kept from us upon check in. The breakfast is really basic and I've seen much better ones for free. It's just slightly better than a continental breakfast.
Genuine Hotels.com guest review
3 night romance trip Sep 17, 2015
A Traveler
GB
5.0 / 5Outstanding
"Spacious quiet suite in historic centre"
Great local restaurants Freud museum is worthwhile 2nd visit to one of our favourite cities!
Genuine Expedia guest review
Other trip Sep 6, 2015
Dr
AU
4.0 / 5Excellent
"city stop"
Almost perfect. The problem was the airconditioning which stopped at night causing the room being soon too hot to sleep.
Genuine Hotels.com guest review
1 night business trip Aug 11, 2015
Seppo
IE
5.0 / 5Outstanding
"Fantastic stay in a lovely hotel"
Excellent location fantastic hotel and room I don't know how they do it for the price! Will definately return !
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Lee
GB
2.0 / 5Fair
"Good location (and nothing else)"
The first impression was good when we arrived because the reception was very fast, nice, helpful. But. That was only what we like there.
Genuine Expedia guest review
Other trip Nov 20, 2014
Peter
IE
4.0 / 5Excellent
"Comfortable clean and well located place to stay"
I will recommend to stay in this hotel to whose who needs a clean comfortable an well located place with friendly staff.
Genuine Hotels.com guest review
3 night romance trip Nov 5, 2014
Ella
IL
2.0 / 5Fair
"Outdated"
I booked ovr 6 hotels on Hotels.com for a visit around Europe. All my hotels lived up to the ratings except Starlight Suiten. This hotel is EXTREMELY outdated and is not a 4 star quality. I felt like I was in a 60's cabin. The location was good, but I was not comfortable in my room setting. I will not stay at a Starlight Suiten again.
Genuine Hotels.com guest review
2 night trip Jun 4, 2014
A Traveler
IE
5.0 / 5Outstanding
"Lovely central apartment"
Very friendly staff and rooms clean good value for money
Genuine Expedia guest review
Other trip Apr 27, 2014
A Traveler
GB
2.0 / 5Fair
"Rooms are big but that's all ! Not comfortable!"
I travel on business a lot and have stayed in many hotels in Vienna, but this time my husband has joined me on my business trip and as we were staying the weekend too, he was searching for a hotel where the rooms have more to offer...so he came across Starlight Suiten Hotel and convinced me that'll be good. Unfortunately on arrival it was clear that it was not going to be a hotel where I'd feel welcomed or comfortable. It took 10 minutes before someone even spoke to me as they were busy doing other stuff, then we got a room which smelled of cigarettes, so I asked to change rooms, which we did and it was better. However it was only the smell which was better but the rooms (same as the one before) have a flair from the early 80s and although you do get a front room and a bedroom, nothing is actually comfortable or up to date: not the seats, not the old tv's (two in each room), not the cushions etc. Then the morning came and we were greeted with a very small breakfast section, which is served in the cellar and again it is a quite depressing room early in the morning. To be fair you do get a croissant and a selection of bread, but the rest is very minimal. When going back to the room the bed was made and towels got changed but the rest was not touched. Glasses we drank out of were still on the table and on the night stand, things in and around the sink was not cleaned and first I thought may be it was a mistake but we stayed for 4 nights and it didn't get any better.
Genuine Expedia guest review
Other trip Nov 6, 2013
Muzur
GB
5.0 / 5Outstanding
Dated interior, but large rooms. Very Friendly Staff and a very reasonable price - overall happy and would return!
Genuine Hotels.com guest review
2 night trip Oct 18, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great place, very large rooms"
We had a great stay, only complaint was that there were only feather pillows available. All else was great!
Genuine Hotels.com guest review
3 night trip May 22, 2013
Shawn
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"便利で快適。"
場所がとても良く、快適な部屋。便利。
Genuine Hotels.com guest review
3 night business trip Dec 27, 2015
A Traveler
JP
4.0 / 5Excellent
"Dametur"
Vi var 6 damer på tur og synes hotellet passet veldig bra for oss. Store og romslige rom.Flott med eget kjøleskap og mulighet for å lage kaffe/te på rommet. Gangavstand til det meste. Hyggelig personale i resepsjon.
Genuine Hotels.com guest review
2 night trip with friends Nov 27, 2015
A Traveler
NO
4.0 / 5Excellent
"Kurzbesuch wien. Wir kommen wieder"
Auto blieb in der garage. War ruhig und absolut erholsam
Genuine Hotels.com guest review
2 night romance trip Nov 13, 2015
urs
CH
5.0 / 5Outstanding
Personal sehr freundlich. Zimmer-Einrichtung prima. Suite mit reichlich Platz - Sofagruppe, Schreibtisch und sowohl Fernseher im Wohnzimmer als auch im Schlafzimmer. Klein aber gut ausgestattet Fittness und Sauna. Frühstücksbuffet sehr gut und abwechslungsreich. Absolut Nichts negatives zu erwähnen. Sehr empfehlenswert
Genuine Hotels.com guest review
3 night business trip Nov 6, 2015
Bent
DE
4.0 / 5Excellent
"Solides Hotel in guter lage"
Für Städtereise ideal, man kann gut zu Fuß die Innenstadt erreichen; gutes Frühstück
Genuine Expedia guest review
Other trip Nov 6, 2015
Christa
DE
5.0 / 5Outstanding
"Calme, confort et très bon emplacement"
Nous sommes arrivées en bus direct de l'aéroport (8€), l'arrêt est à 10mn à pied de l'hôtel, c'est très pratique. La chambre normale est grande, lumineuse, grandes fenêtres, plafonds hauts, bien insonorisée, salle de bain spacieuse, bien chauffée. Déco plus moderne que dans les photos du site. Literie confortable. Le personnel est agréable. Le petit déjeuner est cher, 18€, donc nous avons profité de la bouilloire et avons déjeuné dans la chambre. L'hôtel est très bien situé, à 5mn du centre. Nous avons tout fait à pied sauf Schönbrunn en métro (départ station Shottenring, direct vers Schönbrunn). Nous recommandons cet hôtel.
Genuine Hotels.com guest review
3 night trip with friends Oct 21, 2015
Véronique
FR
3.0 / 5Good
"Very good location & nice spacy room"
We stayed at Starlight hotel 3 nights. The service at the reception desk and at the breakfast was nice and efficient. The room was big and spacy, with a large bed, 2 tvs and a nice bathroom. The cushions were not confortable though and the cleaning was done only on the easy to access areas on the floor. The prices for tea and coffee (mini bar) were extremely high, but you can buy your own things and prepare them in the microwave. The best thing about this hotel it's its location : 10 min walk from historical center, you are really close to Sisi museum, main shopping areas, and metro.
Genuine Hotels.com guest review
3 night romance trip Oct 16, 2015
A Traveler
FR
5.0 / 5Outstanding
"Preis-Leistung stimmt"
Wir waren 3 Tage in Wien, tolle Stadt, super Hotel. Ein wirklich gelungener Kurztrip
Genuine Expedia guest review
Other trip Sep 24, 2015
Gabi
DE
4.0 / 5Excellent
"Fin våning med utsikt"
Vi fick byta till en lägenhet på våning 6 istället för ett Classic Room. Härliga ytor, utsikt över hela Wien, bra sängar, bra kök,få glas om man är fler än två. Riktigt bra frukost! Serviceminded personal. Vi är så nöjda,bor mer än gärna där igen.
Genuine Hotels.com guest review
5 night romance trip Aug 27, 2015
ANNE
SE
4.0 / 5Excellent
Hôtel-appartement très bien situé dans le centre-ville, proche de tous les centres d'intérêt de Vienne. Immeuble ancien rénové avec de grandes pièces sobres mais joliment décorées et tout le confort d'un ****. A un prix intéressant pour son emplacement. A recommander pour des familles comme des personnes seules.
Genuine Hotels.com guest review
5 night trip Aug 19, 2015
Philippe
CH
2.0 / 5Fair
"Trist værelse uden det lovede udstyr."
Af informationsmaterialet på nettet fremgik det, at der i alle suiterne var køleskab, mikrobølgeovn, kaffe/themaskine og minibar. Der var kun minibar. Vi fik efter nogen diskussion en mikrobølgeovn og en elkedel, men køleskab og den lovede espressomaskine kunne ikke skaffes. Evt. opvask af bestik og tallerkner måtte foregå i hånddvasken på badeværelset (!) Den såkaldte suite var et glorificeret dobbeltværelse, spartansk indrettet med triste mørke møbler og tomme vægge. Det eneste positive var badeværelset, der var nydeligt og velindrettet Personalet var venligt men uformående.
Genuine Hotels.com guest review
3 night romance trip Aug 17, 2015
Dianna
DK
4.0 / 5Excellent
"good location and spacious"
Large rooms, good ac and nice location. Could be closer to ubahns but otherwise perfectly situated.
Genuine Hotels.com guest review
3 night romance trip Aug 5, 2015
Sami
FI
5.0 / 5Outstanding
"Utmärkt hotell cetralt i Wien"
Centralt beläget, rent och fräscht och bra bemötande av hotellpersonalen. Synd bara att vi endast stannade en natt och inte hade full nytta av sviten.
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2015
Åke
SE
5.0 / 5Outstanding
"조용하고 깨끗한 호텔"
객실이 넓고 깨끗합니다 중앙역에서는 U반 두번 타고 와야합니다. 숙소 근처에 마트도 있고 조용하게 쉬다 왔습니다
Genuine Hotels.com guest review
1 night trip with friends Jul 16, 2015
A Traveler
KR
5.0 / 5Outstanding
"Worthy to stay"
Good location for walking around old town, nice and helpful recepter, plenty breakfast
Genuine Hotels.com guest review
2 night family trip May 29, 2015
WEI LIANG
TW
5.0 / 5Outstanding
"great choice"
Clean, friendly, well-positioned, good breakfast, excellent WiFi
Genuine Hotels.com guest review
2 night business trip May 29, 2015
PETROULA
GR
4.0 / 5Excellent
"Centralt og pænt, uden at være prangende."
Hotellet byder på store værelser (soveværelse, stue, badeværelse) med "smarte" 90'er-møbler. Personalet var venligt, men ofte lidt for få på arbejde. Hotellet ligger i en rolig del af Wiens midtby, men tæt på offentlig transport og 5-10 minutters gang fra de store shoppingstrøg og seværdigheder.
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
Jesper
DK
3.0 / 5Good
"Gemütliches kleines hotel.."
Die Zimmer sind gross allerdings etwas duckel. Die Fenster gehen nach innen in so einen Lichtschacht. .daher ist es etwas stickig in den Zimmern. Im großen und ganzen würde ich das hotel aber weiterempfehlen.
Genuine Expedia guest review
Other trip Apr 30, 2015
A Traveler
DE
4.0 / 5Excellent
"Nice place"
Nicely located, rooms are large suites highly comfortable. However, the internet connexion is really poor.
Genuine Hotels.com guest review
2 night business trip Apr 14, 2015
Franck
FR
4.0 / 5Excellent
"Immer gut mit kleinen Problemen"
Der Service und die Zimmer waren wie immer super. Sind draufgekommen dass es ein Raucherzimmer gibt, sind als Nichtraucher in das Zimmer gekommen, konnten jedoch gleich ein anderes haben. Dort war zwar das Schloß kaputt, wurde aber gleich am Samstag gerichtet! Am Frühstücksbüffet fehlte diesmal der Obstsalat, Kompott ist zu wenig !
Genuine Hotels.com guest review
2 night romance trip Mar 20, 2015
A Traveler
AT
3.0 / 5Good
"Sehr gute City-Lage"
Wir hatten die preiswerteste Kategorie gebucht. Hatten erst eine Innenhoflage. Nicht zu empfehlen. Der Hof ist ein Lichtschacht und die Suite entsprechend dunkel. Allerdings auch durch eine sehr schwache Beleuchtung. Besseres Beleuchtungssystem würde schon helfen. Die Suite selbst sah eigentlich gut aus. Wir haben dank sehr engagiertem Personal ein günstiges upgrate bekommen. 2 Etagen höher (heller) und zur relativ ruhigen Strassenseite. Schöner Blick auf typisch wienerische Altbaufassaden. Lichtdurchflutet und ein ansprechendes schlichtes Design. Alles sehr sauber. Wasserkocher und Mikrowelle auf Nachfrage sofort geliefert. Wohlfühlambiente für kurze Pausen vom Cityprogramm. Super Anbindung an öff. Verkehr. Mitarbeiterinnen an der Rezeption tagsüber sehr freundlich (s. oben: Sehr gut). Abends eher Notbesetzung. Eine Gruppe junger Frauen die wohl eine private Session hatten.
Genuine Expedia guest review
Other trip Mar 24, 2015
Elke
DE
5.0 / 5Outstanding
"Perfekt"
Das Hotel liegt in der Innenstadt und man kann alles zum Fuß machen. Die Leute sind alle sehr freundlich und das Zimmer ist groß und sauber. Ich würde es sicherlich empfehlen.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Vagner
DE
4.0 / 5Excellent
"alles bestens, jederzeit wieder"
alles bestens, jederzeit wieder
Genuine Hotels.com guest review
1 night business trip Feb 25, 2015
Christian
AT
1.0 / 5Poor
"horrible"
Simplemente horroroso. Decoracion espantosa. la ententradita llena de madera y materiales de construccion. Parece ser estaban arreglando dos plantas del hotel. las señoritas que ttrabajan en el hotel encantadoras. pero es mejor que califiquen ese llamado hotel como edificio de apartamentitos para nada hotel
Genuine Hotels.com guest review
1 night family trip Feb 26, 2015
A Traveler
ES
4.0 / 5Excellent
"Превосходно"
Очень удачное расположение отеля (в центре города). Номера чистые и уютные. Вежливый и доброжелательный персонал.
Genuine Hotels.com guest review
4 night family trip Jan 1, 2015
ELENA
RU
5.0 / 5Outstanding
"Отлично"
Perfect
Genuine Hotels.com guest review
1 night business trip Dec 1, 2014
Maksim
RU
4.0 / 5Excellent
"In het centrum met openbaar vervoer om de hoek"
Prima verblijf maar met probleem over betaling via Expedia.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
NL
4.0 / 5Excellent
"ottimo hotel"
Famiglia con 2 figli grandi abbiamo soggiornato 3 notti con colazione nell'appartamento su due livelli e 2 camere da letto. Tutto molto bello l'appartamento è pure troppo grande....attrezzato per chi volesse cucinarsi,pulito e riscaldato alla perfezione. La colazione buona ma non eccellente. La zona è a ridosso del centro, diciamo a 10 minuti a piedi dal duomo. Da consigliare se si è in 4.
Genuine Hotels.com guest review
3 night family trip Nov 7, 2014
gianni
IT
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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