All hotels in Madrid, Spain
1 room, 2 adults
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Calle de las Carretas, 13, Madrid, Madrid, 28012, Spain, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 60 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.9
  • Comfort
    3.4
  • Condition
    3.4
  • Neighborhood
    4.6
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4.0 / 5Excellent
"Good hotel!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel staff friendly, location good (though the closet does not have elevator)
Genuine Hotels.com guest review
2 night trip May 20, 2015
A Traveler
US
4.0 / 5Excellent
"Excelent location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I slept very good,People were kind, The shower was perfect, The place was clean,I felt safe, the location is excelent! what else can you ask for less than 40 euros per night? perfect!
Genuine Hotels.com guest review
2 night trip Sep 24, 2014
A Traveler
US
4.0 / 5Excellent
"Good choice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Was good choice of central location. Easy bus and Metro connection.
Genuine Hotels.com guest review
5 night family trip Mar 21, 2014
Ron
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Single room. Tiny but had everything I needed. Clean. Excellent location right by sol. Lots of places to eat that are decent and El Corte Ingles has a supermarket. Good for budget travellers
Genuine Venere guest review
Other trip Aug 5, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
The rooms are a bit noisy but I mean it is downtown Madrid. They are also pretty small rooms but I did not spend a bunch of time in the room so it was alright for me. They did call a taxi for me to catch my 6am flight out which was very nice.
Genuine Venere guest review
Other trip Jul 8, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
My friends and I liked it here and would recommend it highly. OK, the owners were a little quirky, but the central location could not have been better for where we wanted to be. Essentially, you can pretty much leave the 'Sol' metro station and fall into bed. Excellent value with a welcoming cafe next door.
Genuine Venere guest review
Other trip Jan 18, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    5.0
Madrid is the city that never sleeps so if you request a balcony, be sure to bring earplugs. Ask for a room away from the maids closet or you will be awakened by the staff preparing for the day. The hostel is in a perfect location and as a single woman traveler, I felt perfectly safe. La Soberberia and The Museo de Jamon are two perfect places to grab food. The rooms are spotlessly clean and the front desk staff is awesome! I will stay here again on my next trip to Madrid.
Genuine Venere guest review
Other trip Oct 1, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
OK for a single guy running around Madrid center. Not set up for a business center.
Genuine Venere guest review
Other trip Jul 26, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Short stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very central but a bit noisy at night.
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
A Traveler
GB
5.0 / 5Outstanding
"Central and helpfull."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very central. A real bonus was that we could leave our suitcases for 5 euros per day when we went hiking near Cercedilla as we were returning for a last night there.
Genuine Hotels.com guest review
3 night romance trip May 15, 2015
Jane
GB
4.0 / 5Excellent
"Definitely recommend - perfect location,good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hostal El Pilar was perfect for my stay. It is located right in the centre of town, up a side street only 50 metres from Sol metro station. The hotel is secure with a robust entry door and 24 hr desk service (we tested it even at 4am). i stayed in a single room (#342) which was on the small side but met all my requirements; being clean, very comfortable bed, AC, and a really powerful hot shower. Nice and quiet room also.And the room rate was very reasonable given the location and quality of the hotel.
Genuine Hotels.com guest review
3 night trip with friends May 1, 2015
A Traveler
GB
4.0 / 5Excellent
"Very central"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great location if you want to be in the very centre of madrid. Reasonable sized room for 3 people. We didn't have a view so it was a bit claustrophobic.
Genuine Hotels.com guest review
3 night family trip Apr 2, 2015
Sarah
GB
5.0 / 5Outstanding
"Best price for best location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic stay.
Genuine Hotels.com guest review
1 night trip Jan 24, 2015
sameer
AU
3.0 / 5Good
"Small & old, ok location, good service"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel is in a good tourism location - close to the castle and city squares. The hotel is quite old and out-dated. The hotel doesn't have free wi-fi and tried to charge for internet access I didn't have, but amended the bill in the end. Ok for budget.
Genuine Hotels.com guest review
3 night trip May 27, 2014
Craig
AU
4.0 / 5Excellent
"Small room but perfect for exploring Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Was very happy with my stay at Hostal El Pilar - it is very close to the Sol metro station and is within walking distance of all the main attractions in Madrid. It was a great place to base myself for my short stay in Madrid and I was very happy with the hotel. The staff don't speak much English but were pleasant, and the wifi sometimes didn't work very well, but the room was cleaned every day and the hotel is very secure. Would definitely recommend and would stay again!
Genuine Expedia guest review
Other trip Apr 11, 2014
A Traveler
AU

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Vacaciones en familia"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Con algunos problemas pues estaban pintando y el olor de la pintura penetraba el cuarto y la regadera de la ducha nunca se quedaba en su lugar y siempre era un tiradero de agua el personal muy amable
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
MARIA JULIETA
MX
3.0 / 5Good
"centrico y amabilidad."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Mucho ruido de las otras habitaciones pero eso pasa en cualquier hotel es la educacion que tengan las personas. Personal muy agradable. Yo estuve bien.
Genuine Hotels.com guest review
1 night business trip May 6, 2015
mari carmen
ES
3.0 / 5Good
"허니문"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
위치는 정말 좋음 하지만 침대 매트리스가 기울어져 있어서 불편함 옆 방 방음도 잘 안됨. 스텝은 매우 친절함
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2015
A Traveler
KR
4.0 / 5Excellent
"Buen sitio-Poca higiene-Peor ducha"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
Sucio, espectacular situacion y lamentable ducha
Genuine Hotels.com guest review
1 night business trip Apr 22, 2015
A Traveler
ES
4.0 / 5Excellent
"나름 추천?합니다. 위치가 매우좋음"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
카운터 아주머니 많이 친절하지는 않지만 그럭저럭합니다. 청소는 매우 깨끗하게 해줍니다.
Genuine Hotels.com guest review
2 night trip with friends Mar 12, 2015
Yongjun
KR
5.0 / 5Outstanding
"Gutes Hotel im Zentrum von Madrid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Sauber und sehr bequeme Betten.
Genuine Hotels.com guest review
2 night trip with friends Mar 9, 2015
A Traveler
DE
4.0 / 5Excellent
"Genial"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
El hostal esta súper bien. Lo mejor la zona, en pleno centro y al lado de todo. La habitación muy limpia, buena temperatura y el baño nuevo y bien acondicionado. Las zonas comunes algo mas descuidadas pero en general calidad precio estupendo.
Genuine Hotels.com guest review
1 night trip with friends Feb 28, 2015
A Traveler
ES
4.0 / 5Excellent
"Repetimos en la misma habitación"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Lo unico negativo es el acceso a la bañera, que es minúsculo. Por lo demás y para ser un sitio al que vas a dormir, muy bien.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
ES
4.0 / 5Excellent
"Sehr zentral gelegenes Hotel im Stadtzentrum."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Zentral gelegenes Hotel im Stadtzentrum, saubere Zimmer, freundliche Mitarbeiter.
Genuine Expedia guest review
Other trip Feb 12, 2015
A Traveler
DE
4.0 / 5Excellent
"Habitaciones muy dispares"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Todo muy bien salvo q la habitación era ciega, no tenía ni luz natural ni ventilación.
Genuine Expedia guest review
Other trip Feb 3, 2015
Cristina
ES
5.0 / 5Outstanding
"Just Perfect !!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good location, nice people at the reception 24/7 welcoming you every time you get in, I had a very pleasant stay there. Everything is near the hotel, 20 meters to Plaza del Sol and the metro station, 4 minutes walk to Gran Villa. Very nice hotel. I will be back there
Genuine Hotels.com guest review
5 night trip with friends Jan 13, 2015
El Mehdi
FR
3.0 / 5Good
"Muy céntrico y accesible"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Un hostal muy céntrico y con acceso fácil si se viene en tren. Tranquilo en cuanto a ruidos y bien atendido por los propietarios y por el resto de personal. Recomendable para conocer el centro de Madrid sin tener que desplazarse excesivamente.
Genuine Hotels.com guest review
4 night family trip Dec 30, 2014
F.J.
ES
4.0 / 5Excellent
"Agradable y caliente"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
El hostal es antiguo pero está bien cuidado y limpio
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
A Traveler
ES
5.0 / 5Outstanding
"Hostal nel pieno della Movida"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Ottima qualità prezzo, molto pulito, scendi e sei nel mezzo della folla. Ma in camera sei tranquillissimo. Personale cordiale e disponibile. Non è chiaramente di lusso, ma perfetto così.
Genuine Expedia guest review
Other trip Nov 20, 2014
Giovanni
IT
3.0 / 5Good
"Troppo rumoroso ma centrale"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Sono stata in questo hotel il week dal 23al26 ottobre, camera pulita ma senza phone e doccia schiuma , ti danno una saponetta che ti deve bastare per il soggiorno. Un'altra pecca è il fatto che sia molto centrale quindi la notte non si dorme, è un via vai di gente che rientra a tutte le ore e rumori che vengono dalla piazza. Che dire complessivamente non è male come hotel ma data la posizione credo proprio che non ci tornerei anche se i proprietari sono stati molto gentili e disponibili.
Genuine Expedia guest review
Other trip Oct 27, 2014
Dini79
IT
1.0 / 5Poor
"lo unico q vale es su ubicacion"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Lo unico q vale, es su localizacion, oscuro de luz natural, antiguo en buen estado y ellos amables, calidad precio me parece caro, pero hay q pagar el sitio, es iniguanable
Genuine Hotels.com guest review
1 night business trip Oct 9, 2014
soledad
ES
2.0 / 5Fair
"Quarto minúsculo e com cheiro horrível."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
O hostal é velho, o meu quarto (single) era minúsculo, com cheiro horrível. Tive que desligar o ar condicionado porque o cheiro de queimado que saía dele era insuportável. O aspecto do quarto era que ele não era limpo. Embora existisse internet, ela não funcionava. A única coisa elogiável era a localização, próxima da Puerta del Sol.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
Cris-SC
BR
2.0 / 5Fair
"Muy céntrico"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pero en bastante mal estado. Creo que las personas del hotel deberían límpiese u poco más y deberían tener internet de mas v
Genuine Expedia guest review
Other trip Jun 28, 2014
paula
ES
5.0 / 5Outstanding
"Muy bonito todo, buena localizacion, buen personal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Muy amable el personal del hotel, todo muy bien. Muy bien, muy bien
Genuine Expedia guest review
Other trip May 27, 2014
Aura
ES
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotellet er ren, med alle faciliteter, venlig personale, men egnet mest for yngre mennesker
Genuine Hotels.com guest review
2 night trip May 19, 2014
A Traveler
DK
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Es un hostal que está bien de precio. La habitación, para ser triple, era bastante espaciosa y fue tranquila. La limpieza, buena. Y la ubicación excelente, al lado mismo de la Puerta del Sol. La única pega, el baño, más bien pequeño.
Genuine Venere guest review
Other trip May 12, 2014
A Traveler
ES
3.0 / 5Good
"Bästa läge!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Tre*** var 2 annars bra Stenhårda sängar dock!
Genuine Hotels.com guest review
5 night trip Apr 25, 2014
A Traveler
SE
4.0 / 5Excellent
"Hostal muy céntrico."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Muy buen hostal si la idea es estar cerca del centro de Madrid,tener un lugar donde dejar el equipaje,descansar un poco y darse una ducha.El personal fantástico y muy servicial.Mi habitación daba para el interior del edificio por tanto no escuché nada durante la noche salvo alguna cañería que otra en momentos puntuales ya que es un edificio antiguo.
Genuine Expedia guest review
Other trip Apr 8, 2014
bunbury
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Un hostal en excelente situacion.Ningún problema.La habitación pequeña,pero para lo que queriamos, suficiente.Baño en habitación.Limpieza todos los dias,muy bien.Los empleados del hostal muy amables. La zona esta genial.El metro a un paso para moverte por la ciudad.Bares de tapeo,restaurantes,copas....que más queriamos.Una estancia genial.
Genuine Venere guest review
Other trip Mar 28, 2014
A Traveler
ES
4.0 / 5Excellent
"シンプルルーム・シンプルサービス"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
通りに面した入口はベルを鳴らさないと開錠してもらえません。そういう点では、セキュリティー面は安心できると思います。ホテルのフロントは3階(スペインでいう2階)にあり、1階はアパートの入り口のような感じで、最初は間違えて入ってしまったと思いました。部屋は必要最低限の設備で、アメニティーは石鹸だけですし、バスルームはやや狭いですが、宿泊だけなら問題ないと思います。コイン式(1ユーロ)のセキュリティーボックスがありました。マドリッドは治安がよくないといわれているため、パスコート等の貴重品はそこに入れて観光に出かけました。スタッフの対応もよかったです。
Genuine Hotels.com guest review
1 night trip Jan 3, 2014
A Traveler
JP
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
La ubicación es excelente!! Justo al lado de Puerta del Sol donde tienes Metro y Tren. A pesar de estar tan cerca de Pta del Sol, no senti ruidos y dormi placidamente. Me encanto el hostal, muy acogedor y comodo para lo que uno realmente necesita, agua caliente, wifi y una cama cómoda y limpia. La atención del personal es excelente!! Te ayudan a ubicarte y te orientan para desplazarte por la ciudad. Al lado hay un casino que se ve chevere! lastima que no tuve tiempo de quedarme mas tiempo. Es muy seguro al entrar y salir a cualquier hora.
Genuine Venere guest review
Other trip Dec 15, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
Bien situado y limpio. Relacion calidad precio aceptable. Recomiendo.
Genuine Venere guest review
Other trip May 28, 2013
A Traveler
ES
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
L'hostal è situato in posizione molto comoda (in pieno centro)per visitare Madrid anche a piedi; molto vicino alla stazione Sol della metro e facilmente raggiungibile dall'areoporto. Lo consiglio vivamente.
Genuine Venere guest review
Other trip Nov 5, 2012
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Ottimo rapporto qualità-prezzo. Camera grande e pulita. L'hotel è a cento metri da 'Puerta del Sol', quindi, tutta la ''Madrid turistica'' è raggiungibile a piedi. Essendo in pieno centro, soprattutto nel fine settimana, le stanze che si affacciano sulla calle sono penalizzate dai rumori della ''movida'', ma non si può chiedere di vivere al centro della Spagna e pretendere la pace di un agriturismo in collina. In estate, finestre chiuse e aria condizionata…
Genuine Venere guest review
Other trip Oct 24, 2012
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Ho soggiornato per la quarta volta all'hostal El Pilar,tutto è stato perfetto come al solito.
Genuine Venere guest review
Other trip Sep 18, 2012
A Traveler
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
per il prezzo ke si paga l'hostel è OTTIMO. in pieno centro di porta del sol e quindi vicino a gran via e tutti i monumenti e parki prestigiosi di madrid. sono due volte ke ci vado e ci andrò sempre quando capiterò a Madrid. Lo consiglio
Genuine Venere guest review
Other trip Sep 11, 2012
A Traveler
IT
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Jan 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
Genuine Venere guest review
Other trip Feb 15, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Apr 6, 2015
A Traveler
IE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip May 27, 2015
mari carmen
ES
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