"Great location; nice balcony on top floor"
Very small room; no elevator with narrow stairs. Tough to get luggage to room. But overall nice hotel and good breakfast.Genuine Hotels.com guest review
"Great location for great price"
Can't get closer to St Marco square for the price. A terrace the size of the room itself was also a bonusGenuine Expedia guest review
"Not as advertised"
The hotel advertised a rooftop terrace, but there is no such thing. Only some rooms have a terrace, but we did not get one. Other than that it is a cute little hotel.Genuine Hotels.com guest review
"Hotel Lux - A long climb to a great room"
Lovely hotel. Clean, generous room, good breakfast. Perhaps our fault, but we forgot to ask if they had a lift. It was a long haul dragging suitcases up three flights of very narrow, very steep and very long stairs.Genuine Hotels.com guest review
Koselig lite hotell, med små, men romantiske rom. Ligger mitt i smørøyet og hyggelig og hjelpsom betjening.Genuine Hotels.com guest review
Нормальный отельчикGenuine Hotels.com guest review
Отель не понравился, на 3 звезды не тянет, там 2 не больше. Номера обшарпаные, ванна и саниехникаужас, фен сломан. На завтрак круасан+ джем как в самолетах и все! Единственное расположение в самом центре, около главной площади и близко остановка речного такси.Genuine Hotels.com guest review
"très bien situé,"
hotel tres calme et personnel agreable. entrée pas tres avenanteGenuine Expedia guest review
"כנראה שזה המלון הכי גרוע בעולם"
מחד, מיקום מצויין ומאידך - חדרים קטנים ומגעילים שירות גרוע, אין מעלית והמון מדרגות, אין מה לאכול בארוחת הבוקר אין!!, יקר מאוד ביחס למה שמקבלים...Genuine Hotels.com guest review
"Hyvä sijainti kulahtaneella huonneella"
Hotelli? Pikemminkin hostelli. Erinomainen sijainti. Huone ahdas ja kulahtanut. Sopii yhden yön pysähdykseen muttei paras valinta pidemmälle lomalle.Genuine Hotels.com guest review
"Situé à 2 minutes de la place St-Marc"
Contrairement aux avis négatifs de certains, j'ai apprécié cet hôtel sympathique. La chambre quoique un peu petite (mais on ne va pas à Venise pour rester dans sa chambre) était confortable et suffisante pour deux personnes. Elle était équipée d'un frigo, d'un mini-bar, du téléphone,d'une télévision et d'un coffre-fort. La salle de bain privée était […] fonctionnelle avec eau chaude. Quant au petit-déjeuner, il était suffisant: 1 croissant mais en plus il y avait des petits pains, des yaourts, des jus de fruit, confiture, pâte à tartiner, fromage, céréales......J'y ai passé un excellent séjour et j'y retournerai bien volontier. Read moreGenuine Hotels.com guest review
Hôtel très agréable. Nous étions logés la rue derrière, dans une annexe confortable, ce qui donnait une agréable impression d'indépendance: pas besoin de passer tous les jours devant la réception. Petit déjeuner très très simple et sans surprise mais suffisant. Personnel sympathique et polyglotte. Un hôtel qui change des chaines impersonnelles et a […] septisées. Read moreGenuine Hotels.com guest review
"Hotel LUX - steps from Piazza San Marco"
I enjoyed my stay at this cute, character filled hotel. I arrived early yet my room was ready and the staff were happy and accomodating. I was given the attic room, which I loved, but is definitely not the room for people who have trouble with stairs! The hotel is very central but quite small with no lift. It is not the place to stay if you have a lot […] of luggage or are unfit! The room was warm, comfortable and clean and for its location was very good value for money. Read moreGenuine Hotels.com guest review
"Freunde werden getrennt"
Ich reiste mit einem befreundeten Pärchen und reservierte ein Einzelzimmer und ein Doppelzimmer. Die Zimmer befanden sich in unterschiedlichen Gebäuden, was nicht weiter schlimm war. Für die jeweiligen Gebäude gab es aber unterschiedliche Orte, um das Frühstück einzunehmen. Obschon wir uns mehrfach darum bemühten, zusammen frühstücken zu können, war […] dies nicht möglich. Eine bodenlose Frechheit! Read moreGenuine Hotels.com guest review
"Mycket bra läge"
charmigt hotell med mycket bra läge i trevliga kvarter och när till allt. Små men vackra rum, hårda sängar. Frukosten är en typisk italiensk frukost, dvs utan någon näring. hiss saknas.Genuine Hotels.com guest review
07/28/14 Roberto G
Absolutely terrible.... Put on level 3 with a horrifyingly narrow stairwell. Luggage just fitted but almost impossible to climb stairs if you're not young and fit. No staff assistance even though two were present. Happy to watch my 6 and 8 year old daughters...and wife help me though... Card didnt work for room on one occasion... A/C was not functioning...actually it was... at 26 degrees in mid summer.....and unable to lower temp. Room was dated and walls dirty even burn marks above a light...which didn't fill me with confidence being an electrician.. Breakfast terrible. Hostel not hotel. Not suitable for family. WORST OF ALL!! Left my Samsung Tablet in room.....Called up and amazingly....they did not find it during cleaning the room. ... Thanks.
"Will definitely stay here again!"
07/24/14 cheriedetermes Albany, Australia
I don't understand why everyone is being so harsh with their reviews....This hotel is wonderful! Basic but liveable rooms. Yes, they're small but we were always out wandering around and only needed our room to sleep in. No elevator, but the stairs are easy enough to manage. Air con was amazingly good and so were the staff! They helped us out so much, and the young man at reception was very welcoming on our check in. Overall very enjoyable stay. Definitely recommending to friends at home!
07/24/14 Mircamb Sicily, Italy
Great value if wanting to stay in the heart of venice for a few nights. Small clean room reasonable size bathroom, quiet, amazing breakfast and coffee walking distant to st. Marco's square. Does not have a lift only stairs which is difficult taking suitcases so ask for first floor. Luggage storage if need.
07/22/14 Ed C Glasgow, United Kingdom
We booked a family room at this hotel for 2 days. The room was up three floors of narrow stairs, with no elevator, and was so small that you could hardly squeeze between the beds and the wall. The air conditioner did not work, and the room was sweltering hot. The hot water did not work, and the light in the bathroom did not work. The shower was the size of a large sink, making it very difficult to move in the shower. I complained to the front desk, and was told that they could not do anything until the next day. We spent the first day in Venice looking for another hotel. In the morning I told the front desk that we were not staying another night, only to have them argue with me. They did not refund my second night, but I did not care, I needed out. I would avoid this hotel at all costs. Go to the Best Western San Marco, it was great.
07/14/14 dicksmith24 Bradenton, Florida
Overpriced dirty no help from staff .Staff rude and unhelpful. Overcharged me , refused refund Had to haul luggage up a narrow staircase with no help A/C broken made no attempt to fix a one star at best go elsewhere
06/30/14 53ChristineCMC Gold Coast, Australia
When we arrived asked to pay tax immediately in cash. Know why after check in. 65 narrow steps to our room you carry everything as there is no porter. Shower broken, safe broken, TV did not work. During our 3 night stay they never attempted to fix anything. Attitude was disgusting by all staff. On speaking with others we met at breakfast they had similar problems and were also not happy. Would never recommend this place
"Overrated & Over priced"
06/26/14 kmcbeth Hastings, New Zealand
This hotel was disgusting the rooms were outdated, beds were hard and like sleeping on concrete, no lifts had to carry luggage up 4 flights of stairs, light bulbs missing, room felt like & looked like it needed a good clean, breakfast area was tiny. Overall I would never stay here again nor would I recommend this place to anyone else, ruined the end part of our trip very disappointing.
"Worst hotel I have ever stayed in"
05/21/14 Brian J Venice Italy
Over priced, standard rating is not correct, should be one star, facilities old, worn, location OK, room very small and well worn and dated plus up two flights of stairs, no free internet, poor air con, overall very shabby and would not recommend to anyone
"Cheap but has its downside"
05/20/14 2011MTA Istanbul, Turkey
The hotel has a great location. But be careful there's no elevator in the hotel and the stairs are steep. The rooms are not big - that's very expected in Italy. The decoration is poor. The bathrooms are clean but small and not ergonomic, when you sit on the closet, your knee touches the bathtub. And the breakfast is average. Additional beds were too low and not comfortable.
"Family trip to Venice May 2014"
05/20/14 Colin D
Very central hotel close to St Marks Piazza and local restaurants. Clean comfortable rooms although a little small, and access via narrow steep stairs made transport of luggage a little difficult. Continental breakfast was more than adequate and although it was served in another building was only a stones throw away. Catered efficiently for guest with Gluten free diet. Very friendly and helpful staff. Would recommend it as an ideal base for exploring the City.
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