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Hotel Villa Serena, Mestre

3 stars
Via Carlo Mezzacapo 2/bMarghera, MestreVE30175Italy, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Room
Room is not nice
223See all 223 Hotels.com reviews
From 117 reviewsTripAdvisor Traveller Rating

Hotel Villa Serena, Mestre

Hotel Info: ‎866-539-8117‎

from $67
  • Standard Quadruple Room
  • Superior Triple Room
  • Superior Double Room
  • Superior Triple Room
  • Triple Room in Annex Building
  • Superior Double or Twin Room
  • Double Room in Annex Building
  • Superior Triple Room
  • Standard Single Room, 1 Single Bed

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time Noon-11 PM
  • Check-out time is 10:30 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs and cats only)

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 kg)

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free nearby parking

Offsite

  • Casino shuttle *

Also known as

  • Hotel Villa Serena
  • Hotel Villa Serena Mestre
  • Villa Serena Mestre

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 12 May.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (roundtrip)

Casino shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in common area
Things to do
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 2
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1989
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch TV
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hotel Villa Serena, Mestre’s small print

Also known as

  • Hotel Villa Serena
  • Hotel Villa Serena Mestre
  • Villa Serena Mestre

Policies

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 12 May.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (roundtrip)

Casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 223 reviews

Hotel Villa Serena, Mestre
Good3.0 / 5
Convenient and complimentary continental breakfast. Friendly and helpful staff.
Romance trip
Hotel Villa Serena, Mestre
Excellent4.0 / 5
Hotel Villa Serena, Marghera
It was generally okay, although one has to be prepared for a fifteen-minute walk to the train station in order to get to Venice. Hotel was generally charming and staff was mostly quite helpful. The biggest problem for me (in late June) was the mosquitoes--I had to keep the window closed despite sweltering heat but they still got in, probably through the bathroom ventilator, and cost me many hours of sleep. In other seasons they are doubtless not a problem.
6 night business trip
Hotel Villa Serena, Mestre
Good3.0 / 5
Convenient location
It was OK for the price. Room was clean and breakfast was included. Our booking included room Wi-Fi access but we were booked in the subsidiary building which did not have any. Our alternative was to stay in the lobby of the main building to connect to the internet. Staff was helpful and accommodating. Location is close to the Mestre train station (Venezia Mestre) and also to the bus stop that takes you to Piazzale Roma in Venice.
2 night family trip
Hotel Villa Serena, Mestre
Fair2.0 / 5
do not go there
have bed bugs. Bite you at night with many of them. You can suffer over a week. Very old furniture. Very small room. very low price to start, but add huge fees with more people, double the price. The way to quote is very tricky, easily to get trapped.
2 night family trip
Hotel Villa Serena, Mestre
Excellent4.0 / 5
good
Place was clean and staff very helpful definitely had no problems staying here. Breakfast was mostly carbs - bread pastries and fruit with yogurt. No meats/eggs. Coffe/cappuccino with breakfast. Location wise it's kind of a bummer you have to take a bus (1.3 euro each way as of 6/2015) to Venice. Including walking and waiting it's about 20-30 mins to get to Venice. The street can be a little too quiet/unoccupied when walking back late at night. The bus runs through midnight so not too many issues there. We did find that my family walked all the way to San Marco then we're too tired to walk back to the bus stop so we had to get a water bus (7 euro 30 mins) then another 20-30 mins to get back to the hotel.
2 night trip

See all reviews

Hotel Villa Serena, Mestre

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