All hotels in Florence, Italy
1 room, 2 adults
You can collect Welcome Rewards® nights hereVia Dei Calzaiuoli 11, Florence, FI, 50122, Italy, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 38 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Good choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean hotel in the heart of the city. All the tourist spots are walkable. Lovely breakfast. The staff is very friendly
Genuine Hotels.com guest review
1 night romance trip Nov 20, 2014
Supriya
US
5.0 / 5Outstanding
"Center of Florence"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My parents and I stayed at this hotel for 2 nights in Oct 16th and had a great time as it's right next to the Duomo and Uffizzi Gallery. It's a very lovely rustic hotel with a big breakfast room. The breakfast has everything from pastries, croissants to hard boiled eggs and cereal. We had a big room with a big bathroom so there was enough room for 3-4 people. I will definitely be staying at this hotel if I am ever back in Florence.
Genuine Hotels.com guest review
2 night family trip Oct 17, 2014
A
US
4.0 / 5Excellent
"Great location. No staff to carry oir luggages"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
No elevator from 3rd to 4th floor, so we had to carry by ourselves the luggages. No hot water enough but location amazing and quiet room.
Genuine Expedia guest review
Other trip Oct 18, 2014
sylvie
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location was as good as it gets. Literally in the center of everything from all directions. The room was basic. The bed and pillows were extremely hard, but the room was clean and did the job. The water would run hot and then cold a lot, which was annoying but we dealt with it because it wasn't the end of the world. Breakfast was basic, but honestly of the 4 hotels I stayed at while in Italy this hotel had the tastiest croissants! Was good for what it was, basic!
Genuine Hotels.com guest review
3 night romance trip Sep 28, 2014
Laura
US
5.0 / 5Outstanding
"great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved my stay at Maxim! The staff were extremely kind and helpful (Chiara is fantastic). Being that we were only there for a couple of days and didn't really plan well, Chiara did everything she could to make reservations for us at the Accademia. She eventually got us one but it was too late, as we had already planned on leaving that day. The other staff members were helpful too. The room we had was perfectly fine. I'm not really that picky. As long as the place is clean, I'm good. Overall, it was a great stay and would recommend it to anyone. Very close to all the main attractions too.
Genuine Hotels.com guest review
2 night trip with friends Jun 29, 2014
Esteban
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We loved the location. It was close to all sights, we walked everywhere. Noisy at night due to street performers, but quiet by 11:30 pm. Great breakfast.
Genuine Expedia guest review
Other trip Jun 26, 2014
Sven
US
4.0 / 5Excellent
"Ideally located"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel is centrally located, walkable to all major attractions which was a major plus. The hotel room is decent, nothing fancy here, ideal for someone looking for a B&B kinda hotel which is in a good location.
Genuine Hotels.com guest review
1 night trip May 22, 2014
Kartik
US
4.0 / 5Excellent
"antique Firenze-flovored hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I loved it! Friendly staffs, great location, affordable price
Genuine Hotels.com guest review
2 night trip May 15, 2014
A Traveler
US
4.0 / 5Excellent
"There is no better location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location for this hotel couldn't be better - it is 2 minutes from the Duomo and less then 5 from the Palazzo Vecchio. All of the main tourist sights are within walking distance and the train and bus stations are only about 15 minutes away. The room was great - nothing fancy but certainly comfortable. The bathroom was small and the shower & toilet old and a little temperamental, but perfectly functional. The staff were very friendly and helpful and the breakfast was great - cereal, yogurt, fruit, breads and pastries. I wouldn't hesitate recommending this hotel and plan to return there myself in the future.
Genuine Hotels.com guest review
2 night trip Apr 22, 2014
Carole
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location in the heart of Florence. Easy walking distance to Duomo and Uffizi. Staff was courteous and the room was clean & comfortable.
Genuine Hotels.com guest review
2 night family trip Sep 9, 2014
A Traveler
IE
5.0 / 5Outstanding
"Location, Location, Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We weren’t sure about staying in a two-star, but Maxim pleasantly surprised us. It is just steps from the Duomo and a few blocks from the Uffizi and the Ponte Vecchio. It was a bit like going to grandma’s house; everything was neat and clean with an assortment of beautiful furniture and artwork in the lobby and hallways and less exciting, functional furniture in the rooms. Some of the furniture and fixtures in our room had obviously been broken and repaired with love—why throw something out if it is still functional? The towels were large like beach towels which is not often the case when travelling. There was a small, older TV in the room which we didn’t have time to watch during our stay, but we did return to the hotel to watch the World Cup on the big-screen TV in the lobby with other guests. There are no refrigerators in the rooms but a large honour-bar in the lobby where you can find cold water and soft-drinks 24/7. The hotel offers wi-fi but also has 3 stand-alone computers in the lobby for guests to use with a 15-minute limit. The breakfast was your standard buffet with warm croissants, cereal, yoghurt, fresh fruit and juice (the only thing missing was a little protein: eggs, meat, cheese, etc.). A machine was available for you to make your own coffee, cappuccino, or hot chocolate. There are also umbrellas in the lobby for guests to borrow. Lorella at the reception desk is just lovely and extremely helpful.
Genuine Hotels.com guest review
3 night romance trip Jun 16, 2014
Rebecca H
CA
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely accommodation, clean, nice breakfast & excellent location, I would stay here again.
Genuine Hotels.com guest review
1 night trip May 18, 2014
Alma
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"ok hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Ok hotel med central beliggenhed.
Genuine Hotels.com guest review
5 night trip Apr 21, 2015
birgit
DK
3.0 / 5Good
"Noisy door opposite to my room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Totally is god the hotel included the location and cleaning. But I stay the room is opposite to the house keeping room. I heard the door open and close sound every morning from 08:00. So couldn't sleep well at that period time. This is the bad things stay this hotel.
Genuine Hotels.com guest review
3 night trip Dec 26, 2014
Wai Ling Elaine
HK
3.0 / 5Good
"Personale molto gentile e disponibile"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Camera non grandissima ma pulita. Il personale è stato molto gentile e disponibile.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Ilaria
IT
5.0 / 5Outstanding
"excelente habitacion"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
muy buena ubicacion, excelente habitacion
Genuine Hotels.com guest review
1 night trip with friends Oct 21, 2014
Jesus
VE
4.0 / 5Excellent
"Emplacement excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Personnel souriant et très accueillant, répondant à toutes nos questions et demandes de renseignements. Excellent emplacement pour cet hôtel pour visiter la ville et ses sites magnifiques. Tout à fait correct pour un deux étoiles avec son équipement. Petit déjeuner également correct. Un peu cher par ailleurs pour sa classification.
Genuine Expedia guest review
Other trip Nov 4, 2014
Couple pré-retr
FR
3.0 / 5Good
"Idéalement situé en plein cœur de Florence"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
A mi-chemin entre le Duomo et l'Arno, cet hôtel d'un confort simple est très calme : les lits sont excellents, mais la robinetterie a connu de meilleurs jours... Le petit déjeuner offre un excellent café. Tous les murs de l’hôtel sont couverts de tableaux qui lui donnent son charme particulier. Le personnel est prévenant. On y dispose de Wifi et même d'un ordinateur. Il y a une climatisation dans la chambre qui doit-être bien utile en été.
Genuine Expedia guest review
Other trip Oct 30, 2014
Claude
FR
4.0 / 5Excellent
"Sijainti!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Loistava sijainti, osaava henkilökunta, kohtuullinen aamiainen.
Genuine Hotels.com guest review
5 night romance trip Oct 15, 2014
A Traveler
FI
3.0 / 5Good
"Firenze uke 40, 2014"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotellet lå meget sentralt; kort vei til severdigheter. Greit rom. Veldig enkel frokost.
Genuine Hotels.com guest review
5 night romance trip Sep 27, 2014
Svein H.
NO
4.0 / 5Excellent
"Sentralt i Firenze"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Bare drøye 100 meter fra klokketårnet til domkirken ligger dette hotellet som ellers er helt greit med hensyn til fasaliteter. Kort avstand til det meste av severdigheter.
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
A Traveler
NO
2.0 / 5Fair
"No nos gusto"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
El hotel deja mucho que desear. Las sábanas estaban sucias, la regadera no pasaba el agua, nos quejamos y supuestamente lo arreglaron pero siguió igual. Está en un tercer piso y a pesar que tiene elevador, hay que subir escaleras con las maletas. Las personas que atienden, lo hacen de mal humor. NO regresaría.
Genuine Hotels.com guest review
2 night family trip Jul 30, 2014
A Traveler
MX
5.0 / 5Outstanding
"ubicacion excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
las habitaciones comodas y limpias el baño limpio y grande, la ubicacion no puede estar mejor, esta cerca de todo caminando desde el hotel pudimos visitar toda florencia, tiene cerca restaurantes tiendas y los mejores lugares turisticos a pocos pasos, el desayuno muy abundante y rico el aire acondicionado en perfecto estado
Genuine Hotels.com guest review
3 night family trip Jul 2, 2014
manuel pelaez
GT
3.0 / 5Good
"God service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Veldig hyggelig og imøtekommende personale. Hotellet ligger sentralt i forhold til både attrakjsoner og shopping.
Genuine Hotels.com guest review
1 night family trip Jun 29, 2014
A Traveler
NO
3.0 / 5Good
"リプブリカとドォモに近くて便利で買い物や食事がやり易い。"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
シャワ-がトイレに付いてるのでシャワ-がやり難い。ベットが狭いので寝にくい。後はスタッフも.親切で快適でした。
Genuine Expedia guest review
Other trip Jun 26, 2014
Nick
JP
2.0 / 5Fair
"Nice location but nothing else"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
the location was fantastic but near this hotel, there are hundreds of others, so think about others. The toilet was broken and the blanket was torn. Staff were randomly kind. After we came back from tour, hair were still flattered on the floor. I am wondering if they cleaned the room.
Genuine Expedia guest review
Other trip Jun 23, 2014
HJ
KR
4.0 / 5Excellent
"피렌체 두오모에서 3분안에있는 편리하고 편안한 호텔 :)"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
피렌체 두오모에서 3분안에있는 편리하고 편안한 호텔인 Maxim Hotel은 객실도 넓고 조식도 맛있음. 대부분 걸어다닐 수 있는 피렌체 여행을 위해 편안히 쉴 수 있는 호텔이며 바로 앞에 두오모, 조토의 종탑의 관광지와 명품 쇼핑거리를 3분안에 만날 수 있어 편리함. 단지 아쉬운 것은 핸드폰 전화 통신 연결이 좋지않지만 wifi service 는 무료로 이용가능함
Genuine Hotels.com guest review
3 night family trip Jun 3, 2014
Sophia
KR
4.0 / 5Excellent
"God beliggenhet nær alt"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Rommet var ikkenyoppusset, men var rent og hadde vindu mot stille bakgård. Badet var lite. Veldig sentral beliggenhet i forhold til alt av serverdigheter og tog/buss. Enkel frokost. Hyggelig service i resepsjonen.
Genuine Hotels.com guest review
4 night trip with friends May 29, 2014
A Traveler
NO
4.0 / 5Excellent
"Muy bien ubicado."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
El hotel está muy bien ubicado en pleno centro de Florencia a muy poca distancia de muchos lugares de interés además de cafes y restaurantes.El personal fue extremadamente amable y con muy buena predisposición a ayudar en todo lo que les consultamos. La ubicación tan céntrica hace que tal vez pueda ser un poco ruidoso por las noches si lo que buscan es absoluto silencio.
Genuine Hotels.com guest review
3 night romance trip Apr 19, 2014
Alejandro
CL
4.0 / 5Excellent
"In pieno centro"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Abbiamo soggiornato in camera quadrupla tutto perfetto colazione ottima hotel si trova in centro da dove a piedi si può visitare tutto il centro storico personale alla reception gentilissimo nel dare informazioni su come visitare al meglio la città per un futuro ritorno a Firenze sicuramente ritornerei in questo hotel
Genuine Expedia guest review
Other trip Mar 15, 2014
adriano
IT
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
A
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Jun 26, 2014
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip with friends Apr 3, 2015
A Traveler
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Feb 23, 2015
Torger
NO
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Pablo
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night business trip Sep 17, 2014
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Jul 2, 2014
A Traveler
NO
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night trip May 21, 2014
A Traveler
IT

TripAdvisor reviews for Hotel Maxim

Overall rating:Based on 562 traveler reviews

Most recent traveler reviews:

Overall Rating
"Nice hotel in central Florence"
04/25/15 necker118 Falls Church, Virginia
I recently stayed at the Hotel Maxim on my first trip to Florence and had a very good experience. The hotel is very centrally located - on the main drag and just a few hundred yards from the Duomo. The staff was very accommodating and the room was very comfortable and I found it to be a good value, especially for the location. The Wifi was also very strong (which I found was not always the case in Italy). All in all, I had a very good stay there and would recommend this hotel for anyone that is looking for a good value hotel in central Florence.
Overall Rating
"Lacking comfort"
04/11/15 Kathryn H Mount Gambier, South Australia, Australia
We recently stayed at Hotel Maxim / Hotel Axial. Pros: centrally located, easy to get around Large bottles of water readily available to buy, very handy Friendly staff Lift for days where you can't be bothered with more stairs Cons: The room was very hot despite it being cold outside, we did have a window, which opened to a courtyard, but it was often noisy so we left it closed majority of the time. Could not figure out cooling system. We all found the beds to be very uncomfortable, pillows were very strange being soft in parts and quite firm in others. Our room had a lot of ants which got into my luggage despite being no food in our room. **There is a self serve laundry not far, ask at reception for directions. Costs about 8 euro for 1 load wash and dry
Overall Rating
"Hotel Maxim"
11/04/14 Adeleh Tel Aviv
Hotel Maxim in Florence is wonderfully located, just meters from the "Domo", in an area with lots of restaurants and shops. The hotel is on the 3rd floor, and is spread on that floor. It's is charming in a way, small lobby and very plain dinning room. we had a room for 4, which was very very crowded. we could hardly get our suitcases in. bathroom was spacious enough but old and could be better cleaned, towels - they use very thin towels. we had to request different kind, they had to borrow from the other hotel which was located on the 2nd floor... still, all and all it was ok. we had a good time and you really can't beat the location.. (oops almost forgot- our room was facing the back, which was a problem if you wanted to keep a window open at night you could hear all "activities" from all bathrooms in the area. not to mention the Domo bells going off every hour..)
Overall Rating
"Excellent Location"
10/26/14 Fotobuff Miami, Florida
This hotel is on the third and fourth floors of a large building on the main pedestrian road of the city center. It is centrally located—just a stone’s throw from the principal landmarks of the historic center. It has an elevator but no parking. We asked for a quiet room on the same floor as the reception and we got it (Room 327). Although we needed only a double room, we were given this triple room since they had run out of doubles. It was indeed quiet as it was facing the courtyard and not the busy street. The woman manager was very helpful and responsive to our questions and needs. I would give this hotel 5 stars for the following reasons: (1) you can’t beat the location (2) quiet spacious room (3) renovated bathroom (4) pretty adequate breakfast considering they advertise it as “continental” (5) pleasant common areas.
Overall Rating
"Good value for money - Very convenient in every way"
10/22/14 411ClaudeB Miami, Florida
Best location, on Via Calzaiouli, the very heart on Old Town. Third and fourth floors in a traditional building (with elevator), the hotel appears to have been renovated not long ago. We had a very adequate room & bathroom, nothing luxurious or very big but comfortable enough Good breakfast. Friendly & helpful front desk. Good value for money given Florence high prices.
Overall Rating
"Neat hotel in a great spot"
10/22/14 Streaka_2011 Brisbane, Australia
this hotel is in the centre of the tourist strip, so a great launching pad for all there is to see in wonderful florence. Breakfast is basic and why do they give you plastic spoons? That was a bit weird. Our room faced the courtyard so was very quiet. Reception was helpful with restaurant recommendations.
Overall Rating
"Excellent location and very clean"
10/14/14 roadrunner942 Tucson, Arizona
This hotel met my expectations for friendly and accommodating staff, excellent location, very clean, light breakfast, and free wifi. As other reviewers have indicated, it is on the third floor but there is an elevator. There is also access to a small patio for relaxing with a good bottle of wine. As other reviewers have indicated, the rooms and amenities are basic, but very clean. The best thing about the hotel is the location, which allowed us to return to the room for a quick rest before heading off to dinner or window shopping.
Overall Rating
"Great centrally located hotel in historic center of Florence"
09/27/14 GeorgefromSF San Francisco, California
Florence is an amazing place to visit all of the classic art and sculpture masterpieces. The hotel is above a Disney store on a very touristy block (which at first was a turn off). But on the plus side, very conveniently located to walk everywhere we wanted to go- all the major churches and museums, galleries, restaurants. The train station is only a few blocks away. The city itself is beautiful and it was good to mingle with locals late into the night. The hotel is basic but functional, clean and a great base from which to explore. The hotel staff were very nice and helpful.
Overall Rating
"Perfect location and fantastic professional staff"
09/23/14 ElenaS11 Novosibirsk, Russia
Very clean comfortable place few step from Duomo with good rooms and parking for good price. All staff had very high level English language and can provide assistance and comprehensive advice on all matters. Not best breakfast, but normal for this price I recommend
Overall Rating
"By Far the Worst Experience"
09/09/14 Homan126 Los Angeles, California
The hotel is in an excellent location, however, the Lobby is on 3 rd floor and there was no elevator or any hotel assistance to go to our room on 4th floor. We had to carry our languages ourself up the stairs. Staff were not helpful at all. The room had an offensive odor, there were not real towels in the room, they use auto-mechanic cleaning towels in the room. very abrasive. The check out time is another rip off, the check out time is at 10:00 AM and the staff is not flexible at all for late check out. No free parking (not unusual for the area),however, there is no Bell-Man in any shape or form. AC very noisy and we had to turn off the AC to sleep. Very hard mattress. No extra pillows, only one per person. Please do not save money by choosing this hotel, they get you with single room option vs. double room and they charge you Euro 40 more at the spot. My real lesson from this experience was that "Cheap does not mean saving", you do not want to ruin the Florence trip experience by saving few dollars. we check out the first morning and now in another hotel, more expensive but definitely more for the buck. Have a great trip......
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